Keeler Motor Car Company in Latham

Great place cheap prices

This is the first time that Ive had a 100k service done on a Benz. I usually buy a new one for any given reason. I am not going to get rid of this car, mainly because I have had excellent service done on my car only by Keeler. I have also stayed with the same service writer, Chris Adams, for the past 3 vehicles. Obviously, there is a reason. There are just too many positives about his attention to what you need and to details of delivering. He is just one of the reasons why I only do business with Keeler Mercedes Benz along with my father before me.

Best of the best customer service and Cars

Great experience with sales and service thank you

Great staff, very helpfilull

Always professional, best inventory!! Richard Knight is awesome!!!

At least the car over 45 days ago. I have an error message on the dash. Im still waiting for the part. They say its being shipped. I dont believe them.

Honest and upfront for both buying and service.

Our experience could not have been better and Keeler far exceeded our expectations. Roderick Williams is an amazing representative in every way.

Based upon my recent experience with the Mercedes Benz Service Department, I cant recommend Keeler Motorcar Car Company. I tried to resolve my cars problem with the service department manager, but he was completely unhelpful. Exorbitant service charges for mediocre service, in my opinion.

Only great things to say. Have only had need to work with parts department at MB and all have been outstanding. They know the parts, product, use etc. Over 5 years have met many of the good folks there. Nick and Adam the two most most recent and like all others just great to deal with. Other MB franchises are not the same. Keeler have been consistently excellent, well done

I had the pleasure to work with Ron at the BMW store and he went above and beyond to make me happy with my purchase. Honestly the whole BMW team is amazing. I will definitely be back to work with them again

I bought a used Shelby GT350 from you guys last summer. I have since sold the vehicle and have contacted you guys many times through my salesman Pat Dowd, Brittany, and somebody in the business office. Why do I have to chase the warranty refund that I am due for the vehicle? I emailed you the odometer disclosure statement and Ive been on this now for roughly a month. Pat said to call him back in about a week to follow up on it. This has now been an additional two weeks and I still have no check, and no courtesy phone call. Ive left messages and no one returns them. What do I have to do to get this bad taste out of my mouth of working with Keeler motor car company? It was one of the most easy-going sales experiences I have ever had.... the follow-up not so much. How do I get my reimbursement? **UPDATE** Well, almost 14 weeks later I FINALLY received my check!! I do appreciate the follow-up, even though it took soooo long. Like I said in my review, it was one of the most pain free sales experiences I had ever had. Just be cautious when purchasing a warranty. The company that they use apparently takes 6 weeks to issue a reimbursement if you sell the vehicle. I dont know why mine took from late April to Late July! I will purchase a car from them again! I will be extremely apprehensive about warranty products.

Place had turned to trash. Asked to check my transmission they didnt, first thing out their mouths its gona be a costly job. I ask them to change battery its been dieing on me, they state battery is good. Then few days later my battery gives out. I ask for inspection, first thing they say your wipers are bad. Yet their working fine. Seems all their workers have no clue on what they are doing. MB cars are over rated. Their money pits...

I found my dream car in this dealership. I called and spoke with a salesman named Pat. After speaking, he convinced me to drive 5 hours to the dealership. I sat in the dealership for hours waiting for him to help me. The car was not ready to be sold and had mechanical issues. But i still wanted it and they told me id have to come back the next day. I was prepared to go the next day but never received a call back and found out shortly after that the car was sold instantly online. 10 hours of mine down the drain!

I didnt even get my car serviced this time around and I am giving a 5 star just off of talking to Matt! Kept failing inspection because of the readiness and completing the driving cycle on my vehicle ..drove over 800 miles and nothing was working Called yesterday, he told me stop by, took a quick look, told me what to do on the highway, get my gas down, kept the car running , getting the car down to 20mph then gass n it back again to 55mph .. did this for about 1hr on the I-87 this morning Took it to get looked at right after , and all my codes are gone !! Thank GOD! - 2 months of hell with thiss and its overr THANKS MATT

Ive been a customer of Keeler Motor Car for over a decade and I believe they are the best dealer in the Capital Region. When it comes to sales, they are not at all pushy during the selling process, and once you decide on a car, they are fast and efficient. I really appreciate not having to spend hours and hours and hours waiting, negotiating, signing papers, etc. My most recent transaction was quick and easy. I spent maybe two hours total turning in a lease and getting a new lease. My experience with service has also been exceptional. They communicate well, they do not nickel and dime you, they are just reasonable and easy to work with. A big shoutout to Augi, at BMW. He consistently goes above and beyond to help you out - for example, taking my plastic floor mats from my old car, powerwashing them, and putting them into my new car. Its the little things like this that make these transactions so pleasant.

I am a married, mid thirties mother who went here with my husband to test drive a new car. They were holding the car he wanted to look at for the owners friend(this actually isnt the first time that has happened at this dealership), but did have another one. When we asked to test drive it, the salesman, who mostly ignored me, basically laughed at us. He said the GM would have to approve a test drive and made it seem like that wouldnt happen. He did laugh at me and told me how wrong I was when I said you cant buy a car you cant test drive. Would highly recommend not going here unless youre friends with the owner.

Keeler s Sprinter Service is outstanding! Bill Fitzgerald (Svc. Mgr.) and his entire team are Rock Stars!

We bought an S class loved it but it had a couple issues minor that needed work. They argued with us each time something needed to be handled that it wasnt covered when in fact it was. After 3 times of this happening, my husband ditched the car. They were supposed to refund the entire warranty monies we paid, got the amount wrong and 8 months later, still havent rectified. This is despite me going in and speaking with Peter who is a manager and assuring me it would be taken care of. I was going to bat for this dealership because I wanted a GLS and in fact ordered one. Given however no one bothered to follow up after a visit essentially begging them to fix the issues, I decided my husband was right and we would be better off buying elsewhere and we did. The cars no doubt are amazing but you would expect excellent service and care to be taken and that was NOT the case for us.

Received our new Mercedes empty, you guys couldnt even fill up the gas? Bad communication from all parties. Untruthful. I wish I had something good to say about these guys- but I honestly dont.

From start to finish I had an excellent experience at Keeler Mercedes!! Our sales person Erica was outstanding finance department, outstanding along with the maintenance department. They get an A+ from me.

Bought a 2023 Honda Accord Hybrid but customer service sucks. Sales man Bill was great but financial manager was either in the wrong business or who ever hired him did the company wrong

Ronnie was very helpful with our new car purchase. He was polite when we met and he was very helpful explaining all of the features of our new car. Thank you Ronnie.

Had a great experience! came home with new BMW. Dustin was great. highly recommend

Mercedes-Benz is great! Everyone is a professional here. See Matt and Chris in service and ask for Stacey in sales!

Always great service at Keeler BMW. Had my first oil change there, and they were fast and efficient. I also enjoy the video walk through they send on your vehicle. Such a great idea!

Excellence service

At 80 years old, weve had our cars serviced at many dealerships. Keeler is the best we have ever had the pleasure of being able to use, as we have done for the past four years. They drop off a loaner and return our Mercedes to us seamlessly. Their work is meticulous. Jeff is our service manager and he goes out of his way to provide convenient good service in the most economical way possible. I dont usually write reviews but felt that our experience has been worth trying to show some appreciation as well as to share information.

Always pleasant, never any issues

Great dealership and Keeler is awesome for ongoing maintenance. Its not cheap but it is the best. A+

Second time purchasing from Keeler MB and sales rep Rod Williams made my trade transaction easy and enjoyable. Makes you want to trade more often. Keeler service has always been very accommodating as well. I ll be back for another new MB in a few years.

I first scheduled a visit with KEELER MINI to fix a tail light on my MINI COOPER CLUBMAN S. They were very accommodating with my busy schedule and the service was great and a got a very diagnostic. They found an issue that was covered under warranty, ordered the part and later picked up my car from my home, gave me a loaner MINI COOPER CLUBMAN and even delivered my car to my workplace. Very impressed with the customer service, start to finish. They even made sure my car was sparkling and clean! It is definitely worth the trip to work with these people. I feel like I got the Queens treatment and my car was left in capable hands. Thank you all so much!

It is always a pleasure working with the service department. Brad is amazing

Got a Honda car and Mr. Tom is an awesome personality and a very noble, humble, and courteous gentleman.

I had a good purchase experience overall for BMW X1 with tremendous help and support from Ken and I will add more details later and wonderful photos later. Thanks

I am writing to share an update to my previous poor review due to issues with my certified car I purchased 3 months ago! The manager Rudy reached out to me and told me to bring the car in. They replaced a set of brakes and two new tires free of charge due to a mistake on their end! This is how customer service is done! My faith in Keeler is restored and Im very happy with the service I received. Getting a video of your car while being serviced is also wonderful! Thank-you Rudy and Jenny! Wishing you a Happy Holidays!

Top Notch service. Tim the Mercedes Benz and Sprinter parts manager went above and beyond in getting me parts for my 2019 Metris. I live in Vermont and our local Mercedes dealership does not service Metris. Exceptional service and leadtimes, thank you!

Mykel was wonderful!! Great car buying experience! We love our new crv!

Sales and service are awesome. The service crew are awesome. Went all out to help me and fix my car. Love Jenny and the team.

Excellent parts department Very helpful staff

Have spent thousands of dollars the last few months fixing my Mercedes. Got my car back yesterday and it feels worst than when I brought it in. Every time for some reason I pick it up and something else magically goes wrong. I spoke to the service department last time I brought it in because after spending nearly 8k + to fix the car it would have made sense to get into something else. They went ahead and fixed it anyways after I told them that and never had a sales person reach out to me. Very disappointed with how much money I blew when it could have been a down payment on something else they could have possibly gotten me into. Now after picking it up yesterday it s still making the same loud noises. As a single mother being in a reliable safe car is really important ! And for some strange reason every single time I go get it fix with them something else messes up again!

Easiest place Ive ever bought a vehicle. Staff was courteous and friendly.

Ok

Didnt plan on getting a car that day! Found the car Ive wanted for 50 years! Excellent staff, loved the giant red . Thanks Tommy S!

I buy all my Hondas from Keeler. Always a great deal. And then I entrust my new beautiful Honda to their excellent service department. Its a win win. Thanks Keeler

HORRIBLE PPF(Pain Protection Film) & Ceramic (0 stars out of 5) Days after purchasing my 2024 BMW M4 Competition with Keeler with 0 miles. Car got PPF and ceramic coated with them. I was always skeptical about getting PPF and ceramic with dealer but it was convenient and built into the price and I was assured that it would be perfect so I took a long shot. Upon receiving it noticed a bunch of bubbles on the PPF. PPF (paint protection Film) Wasnt tucked properly and peeling everywhere. And to make things better the Ceramic coating was terrible. I requested a refund or to get it fixed and they sent me a measly $500 to shut me up and asked for me to leave a 5 star review to get that money back. I was satisfied because I though I can take it to a shop and get it fixed for that money. Every shop I have taken it to has laughed at how bad the job was done and said I would have to redo the entire thing and spend anther $5000+ after just getting it done on a BRAND NEW CAR. Now sales team says they cannot do anything and ignore my messages. Please see picture references I have plenty. Horrible Service

Wonderful experience. Marcus was awesome

The best service for the best marque. And free coffee for dad!

Great service great people. Its a Benz so expensive is expected. Thank you for taking care of me

Horrible Company. My Mini had issues from the start and because their computer technically said it was fine and they wouldn t help fix anything, even though the acknowledged the issues. One service tech told me that if the problem persisted they would fix it even if the computer said nothing was wrong, and then they changed their mind the next time. They took FOREVER to fix my car after an accident. It took so long that the rental car provided through our insurance was about to start the collection process because they never had experience with a car taking so incredibly long to be fixed, that they thought the rental car was stolen. They asked for the lease to end early so they could have the car to sell and when we brought it in to give it to them, they decided they didn t want it anymore after many meetings and discussions about it. Never buy or lease anything from this dishonest company.

Droped car for service, will follow up on pick up

Picked up car. Had the grill pushed in. Service tried to tell me it was like that when it came in. It was NOT. Looked like someone sprayed water on it then left it outside to collect pollen. It was pretty clean when I dropped it off. I will not be going back there. There are other dealers out there.

I recently bought my BMW off-lease and had a great experience. Phil Jordan, who I ve leased my last 4 BMW s from, made this experience painless and easy. It was surprisingly good. I highly recommend it.

My son and sister-in-law swear by their service and I can attest that the service is quick, reasonably priced, and courteous.

Just got my 3rd Honda Odyssey Lease from Keeler Honda in Latham. Richard Knight was great! He was very patient, honest, informative, and always got right back to me with any questions I had. He even responded to me while he was on vacation! Now that is dedication! The whole process from finding the right car to financing through Honda went very smoothly. My husband and mother-in-law also have cars through Keeler Honda. Would highly recommend them!

Service can be hit or miss. They used to be better 100% of the time, now, not as much

Bill Dawson who works in the parts department is rude and disrespectful. A complaint will be filed.

Rob G. in Honda service was extremely helpful.

Great ,Richard knight was very knowledgeable

Great service, friendly staff and a nice waiting room.

Tyler and Mike were very professional and helpful

Friendly staff but the cost of repairs are not!

You guys always take great care of my E400...ty

Just bought a car from Dominique Cadet, and had a very good experience. Would highly recommend for anyone looking to purchase a Mercedes-Benz.

Worked with Dominique Cadet on a new car. I would highly recommend him to someone looking for a Mercedes Benz or a used vehicle. He was patient with us and listened to our needs. Go see him

It was so nice for me to met Augie at keeper BMW. He helped me a lot to purchase the X5 with all explanations. Augie is the best seller ever I met. Thanks again Augie

Mykel Dorsey was our salesman, he went above and beyond to help us get into the right vehicle! We drove home with it today and couldnt be happier! Mykel is very patient, understanding and informative! Did not rush us, answered every question we had and even showed us our safety features in the car! Thanks for also helping us shop for better insurance! We appreciated every bit!

New snow tires and alignment was done in timely fashion and within estimated time given for work . Price was as expected and I m happy with Keeler to date.

I recently leased my first Honda from Keeler Honda. This dealership had high ratings, and I was not disappointed. From my initial contact with them, the sales staff was very professional. They answered all my questions & located the exact car I was interested in. The car came in slightly ahead of the anticipated arrival. Nathan Eden walked me through the signing process & made it easy. He followed up later to make sure I was totally happy with the CR-V I had leased. I can highly recommend this dealership. The process of buying/ leasing a car here is very transparent & straightforward.

Want to waste time and money? Keeler is the place for you! Update: experiences have been improving, upgrading my original 1/5 stats to 2/5. There is room for improvement, but they are getting better. edit: It got worse. Go to Destination Nissan/Kia

I bought a 2016 Volvo v60 from the pre owned lot from the salesman named Giorgio a few months ago in august. I brought the car the other week to a Volvo specialist for its first oil change since I got it from Keeler. And the mechanic has discovered that car has been heavily neglected. And Keeler didnt do any type of fluid flushes beforehand to the car. And the dealer failed to mention that the car has a huge oil delusion problem. I was told this car was serviced regularly. I cannot believe I was genuinely mislead about its true condition when I bought this car. That now the car has a rod knock and could possibly even need a new engine. It was obviously neglected by the previous owner and the dealership flipped it quickly not putting a penny into it. All my fluids have never even been changed! I would not recommend Keeler Motor Company. BUYERS BEWARE

Poor service and slow

Went to look at a BMWs today, we went to several places and on my travels went to Keeler. Before test driving and X1 and an X3, I asked several times for an appraisal on my car to be done while we were out driving, informed not until the test drives were over and we sat down and crunched numbers then it will be appraised. I then informed the salesperson Hank that Im shopping around for the best deal, I just want it appraised, the heavy handed tactics to get you infront of someone for the high pressure sale is pathetic, We then left and went to BMW of Albany and got treated very, very well. I got a great deal on my trade and purchased an X3. Good job, Keeler, for ruining the experience of car shopping and sending me off to a different dealership to do business with. The reason for the two stars was that nobody complained my son was sitting in the showroom cars and enjoying himself.

Great Service

Got there late ... road tested an awesome X3 (Great vehicle) . I told the salesman to work out the numbers (Including the trade) and call me with them in the morning. The salesman insisted on doing the numbers with only 15 minutes till closing time, needless to say he screwed it up. There many things wrong with the quote. So I wonder if he didnt get the quote right trying to sell the car, what would the service department be like after the sale was over ?

Mercedes parts department??? Do they even answer there phone??? All day ordeal to get parts ordered then delivered... Nick is very unpleasant to deal with!!! They dont want to deal with repair shops so they can charge tens of thousands of dollars to do repairs.... Crooks!!!! Get your vehicles serviced at repair shops

I was lied to about features and pushed into buying a car

I love Keller Mercedes. They are always friendly and knowledgeable. They truly value there customers. I would definitely buy a car or suv from them again.

Not very friendly

Picking up vehicle after $2000 plus service, attendant brings car to me with low tire pressure, also bird excretion on my windshield. Makes me wonder, did he test drive after repairs?

Quick and easy cash transaction. Salesperson Giorgio was very nice to work with and was always available to answer my questions.

I was welcomed warmly by Herb, who listened to my needs and promptly helped me. He took the time to explain how my key to the Mini works even if the battery dies in the fob. I chose not to sit in the comfortable waiting room, so Herb came out to the showroom parking lot to meet with me, provided new batteries, and even installed them in my fob! Great service! Genuine caring given to customers!

Quick and surprisingly affordable.

I walked into Mercedes-Benz at Keeler without an appt. Rick Giglio took the time out of his busy schedule to review my car choices and to compare them with eachother as well as my current vehicle. There was no pressure and he worked very hard to get me my chosen car during a time where cars are limited in availability due to shortage of chips. He updated me when cars were available and worked tirelessly to get me this car and I love it. When I picked up my car, Rod patiently reviewed all the features and set up my phone connect for me. I will definitely return to Mercedes-Benz at Keeler when I am looking for my next car.

Went in for an oil change and inspection. Two hours later we were told they did the 40,000 maintenance which was already done 1 year prior. We have the prepaid maintenance plan and because the milage was over 40,000,they decided to do the 40,000 service even though we told them it was for an oil change and inspection.

Came for my oil change which was surprisingly super quick , staff is always nice!

Too pricy compared to other dealers in town and looked like sales manager was not ready to sell the cars

Excellent customer service from Marcus, clean and comfortable seating. No mini merchandise, unfortunately. A few options for vehicles.

I m so glad I purchased my vehicle here! My sales person was Dj and he has to be the sweetest and most polite person ever. He communicated with me every step of the way and made the process extremely easy. Make sure you ask for Dj!! My product concierge Bernie was extremely helpful and kind. My finance manager Kevin was really kind and also very helpful, honest and informative. All in all I definitely recommend Keeler if you are looking for a vehicle -very satisfied customer.

Dude didnt even want to do my paperwork he send somebody else out to tell me I was in approved to me thats bad business if youre going to talk to me and try to get my business youd be the one to come out and tell me if I was approved or not

Great company to deal with. Always in communication. Ally was a great salesperson to deal with and very accommodating. Hope we have a long relationship with Keeler.

Great Staff

I always get the best car buying experience with Dominique Cadet from Mercedes! He was able to find the car we were looking for, even though there were none of them in NY! Im and at the quality of customer service given to each experience. If your buying a car regardless of price as each dealership has cars affordable to all budgets. I would go to the Mercedes side and as for Dominique Cadet, he wont steer you wrong! Even with new electric ventures he has gone above and beyond.

The service manager is awesome to work with. I take 3 of our vehicles here for all there service. No issues.

Great Dealership to work with. Most honest guys Ive ever bought from. Worked out the deal and kept their word. Jordan knew the car inside out and theres something comforting buying from someone who knows his product. No pressure, no games... Good job.

Pleasant, efficient and knowledgeable

Small and pretty service is OK seen better

Good cars and nice price and attenders are very polite and helping..easy to get test drive and lots of cars as options

Augie is the best! Been buying cars from him for years. He is so patient and helpful, always making sure I get the exact car I want.

Automotive was excellent

Excellent buying experience

Website said it was open. Drove there. Doors were locked. Wasted trip.

terrible customer service , we were on the lot for 30 minutes and not one representative greeted us

Excellent service department.

Terrible and they refuse to clean the paint left on the window!

In this current Covid 19 environment Keeler Motors figured it all out and made my car leasing experience work nicely. Dustin Jewett went out of his way to help me test drive the car, answered questions remotely, and then delivered the car in person. He paid attention to all details and took care of them in a professional manner quickly. I look forward to working with this group in the future.......Ray

Service was short, rude and plain not helpful.

The service is top notch.

Good Service

Ive worked in auto body and auto glass shops. I have to say, the collision center here has produced some of the finest auto body work I have ever seen. And I am VERY particular. My wifes BMW was hit on 2 separate occasions, once in the rear and once in the front. Upon completion of the work, the panels lined up perfectly, were evenly spaced, there was no overspray, the paint itself was flawless, and the cal was perfectly cleaned. I dont know who did the work but it was top notch.

Absolutely disrespectful salesman. Did not want to work with us on a simple task of test drives because its a bad day to test drive. Will not return

Service manager herb,Extremely nice I m sure he means well, I m sure also that he has to follow certain guidelines. Ran into a small problem with some mechanical work on my car, being a mechanic myself did not appreciate the runaround about why they couldn t temporarily fix something to get me on the road. One thing I find completely ridiculous with an impressive dealership as I will say they are they do not offer loaners and and or provide transportation at least not for the used car section. I m sure if I was purchasing 100,000 BMW ora $80,000 mini Cooper or $150,000 Mercedes they would have loaners and or Transportation also a foot note I purchased a used car, after all is said and done when talking to the salesman as with all used car salesman or at least most I have dealt with when s the deal is done they don t seem to have your best interest at heart then again this is the industry of used car sales buyer beware..

So disappointing, the customer service was lacking compared to my past experiences.

Friendly & knowledgeable staff

Dont trust the body shop here or mechanical repairs either. Tried to give my repaired car back not working properly (convertible top not working at all along w a broken ac motor that was also working before going in). Make sure you do a thorough inspection upon picking up your fixed vehicle. Why wasnt everything tested properly before telling me to get a ride over to pick up my repaired Mercedes. Very inconvenienced and aggravated. No convertible for another beautiful weekend down the drain. Thanks

Nice and friendly people

If I could give 10 stars I would. I just purchased a 3 series BMW and had the good fortune to work with Jack. What a professional! This was without a doubt the smoothest and most comfortable car purchasing transaction anyone could ask for. I got great value and great service. Need a car, go see Jack.

Always Kind

Purchased a 2008 BMW 328i used, several weeks after owning it we noticed a smell and give it to a mechanic who confirmed it needed the valve cover gasket replaced. After reading on a few chat rooms online about an extended warranty on these vehicles up to 150000 miles or 15 years whichever comes first I decided to inquire a little further with BMW of North America dim. Turns out any of the three series built between 2000 and 2010 were all built with the SULEV engine which qualified US to have the repairs done for FREE including labor! I read horror stories from other people about the dealerships they went to and dealt with giving them a hard time..... I called Keeler and braced for the worst. I was pleasantly shocked when they responded almost immediately to my voicemail and had my car in and out within 24 hours never questioned or doubted me once they simply replaced the gaskets needed replacing and sent me on my way... What would have been a $2,400 unexpected repair, was free without a fight! Latham Keeler Motor Company is extremely professional highly recommend them to anybody and everybody

Really really Kool cars especially the lamborghini

Excellent customer service. Very attentive staff.

Very good customer service. Service parts was quick and expensive.

I recently took my vehicle to Keeler colision for a vehicle repair. I was able to get in right away there was no wait involved. I received very prompt service. They knew who I was as soon as I walked in, and everyone that helped me was very curtious even the boss. I have dealt with Keeler for seven years now and have always received quality service no matter what I was having done and I will continue to do business with then in the future.....to me they are great!!!

The way this dealership treats its transporters is crazy. Theyre so rude and disrespectful. I can only imagine how they treat their customers. Its a shame because they had some nice cars on the pre-owned lot, but personally customer service goes a long way. You should always treat everyone respectfully whether theyre customers or not

Keeler shop forman excellent service!

Great customer service

Everyone was really nice and helpful. Dustin is amazing and he made me feel like I could trust him and the dealership as a whole!

Once again I received another vehicle from Dominique Cadet and the service was once again excellent. Thank you

Fast and economical service.

Lousy service of thejr sales staff

Always helpful and try to service with out jacking extras. Love it.

Free courtesy vehicles for any repairs. Top notch customer service.

Customer service in repairs is getting a bit better. Attention to detail and communication is improving slightly. Management is the key factor.

My nephew attempting to purchase a vehicle was puttinv 5 k down and the vehicle was 11k they at last minute they informed needed a cosigner. He has a credit score close to 700. This is very odd to me.

Better than I could hope for Giorgio was amazing will go back

Great service.

Needed a car. Was able to get what I wanted for a fair price. The sales staff is amazing and the service Dept is always transparent with whatever needs to be done to the car. Would definitely buy a car from them again

No pressure sales reps!

Had to come in for collision repair and Ed was extremely helpful, keeping me informed every step of the repairs. Was even completed earlier than promised. He made it easy with Enterprise and I was able to leave the rental right at Keeler. Had a problem with the engine light and Christina went above and beyond getting me a loaner car and surprising me that the repair was covered under warranty. Love Mercedes and especially the service at Keeler. Always was in and out with no long waits. As Ed said...he s on the same side of the desk as me, and we re all a family!

Always a good experience, in an out in an hour. Waiting area could have been warmer on this chilly day!

Just inspection, and once over, all good!

Great cars high end

They are very helpful and Im happy with the service they provide.

Great service and dependable vehicles!

We turned in our lease this weekend. Keeler was beyond generous with the savings and rewards. Nick and Ronnie were friendly, professional and treated us like family. They are always welcoming and have a pleasant demeanor which creates a favorable situation. They go out of their way for their customers. Collin in Service, bends over backward to help with an issue I may have. Thank you for being a trusted dealership. This is why you have loyal clients. That is why Keeler is our dealer!

Wow!! What snake oil salesmen at this place they lied straight to my face. They gave me fake information it didnt sound right when I was there left checked myself and confirmed the lie, completely dishonest.