New York Towing And Recovery in Long Island City

3743 11th St, Long Island City, NY 11101, United States

★★★★★
(89 reviews)
Specialties: Towing service Auto wrecker Mechanic Tire service

About

Stuck in New York City with car trouble? Do you need Mobile Roadside assistance Queens New York ? At New York Towing And Recovery our fleet handles everything like mobile battery replacement Roadside assistance and rental Car swap out or two-way tow for customer cars that are disabled and need replacement vehicle provided by the rental agencys. We offer 24 hours 7 days a week tire change and all roadside assistance needed for Queens New York residents and surrounding areas. Even if your vehicle's tucked away in a low-clearance garage, our specialized equipment can maneuver tight spaces with ease. Get back on the road quickly and safely. Call our emergency roadside Experts For assistance. We Accept Car Donations To Help People without cars.

Website
newyorktowing.net
Address
3743 11th St, Long Island City, NY 11101, United States
Plus Code
Q355+CF Long Island City, Queens, NY, USA
Time Zone
America/New_York

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

From the business
Identifies as Latino-owned Identifies as women-owned
Service options
On-site services Language assistance
Crowd
LGBTQ+ friendly Transgender safe space

Photo Gallery

Reviews

4.6
★★★★★
89 reviews

Most Mentioned

company (15) driver (9) price (9) driveway (5) flat tire (5) communication (4) roadside service (3) fuel (2) spare tire (2) future (2)
5 stars
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8
★★★★★
March 30, 2025

Had my driveway partially blocked by someone who clearly knew what they were doing. After contacting the NYPD (huge thanks to our Boys in Blue for issuing the ticket!), I reached out to New York Towing and Recovery. They arrived quickly and handled the situation with precision and professionalism—removing the vehicle almost artistically. Highly recommend their service!

★★★★★
March 11, 2025

I was in a bind trying to get a dead Tesla out of a basement parking garage in Manhattan. These guys really saved me after one other tow company failed to do the job. They were easy to communicate with and never once spoke out of turn. I recommend and would definitely call on them if needed in the future.

★★★★★
March 9, 2025

would highly recommend. we have an ongoing issue where cars block our driveway, keeping us from either getting in or out. it's always a pain to find someone to come tow the car after ticketing, but we were lucky to find NY Towing and Recovery. will definitely use them again if we need to. thanks again for the help

★★★★★
March 2, 2025

I caught a flat tire and new york towing and recovery came ready and able to change my flat tire with the spare tire I keep, the price for the tire change was super affordable especially consider how dire the situation was!

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★★★★★
February 14, 2025

Excellent service. Someone blocked my driveway , once NYPD ticketed the vehicle they came right away. I’d definitely recommend them.

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★★★★★
February 6, 2025

I can’t speak highly enough of our experience. Our car was stuck in a very tricky position and he was able to expertly maneuver our vehicle to free it. He was fast, courteous and highly skilled. Strongly recommend.

★★★★★
January 17, 2025

I had an excellent experience with this roadside service! When I found myself stranded, they were quick to respond and incredibly professional. The technician arrived faster than I expected and was very friendly, getting me back on the road in no time. I truly appreciate their prompt, efficient, and courteous service. Highly recommend for anyone in need of roadside assistance!

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★★★★★
March 17, 2024

Outstanding service from beginning to end. Thank you Abe for getting to me on time and hooking up super fast as well as taking me to the Auto Zone from Midtown Manhattan to Queens in record time. Prices are fair and getting service on a holiday weekend as well as door to door service is incomparable! You guys ROCK!

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★★★★★
March 9, 2025

I have used them multiple time to remove a car blocking my driveway. They were ALWAYS quick to respond and quick to remove the car. I plan to use them in the future and would recommend them to anyone.

★★★★★
March 9, 2025

Excellent service , professional , fast . Very satisfied.

★★★★★
Verified Reviewer
February 9, 2025

I called, they asked where I was, confirmed a driver was available and they arrives in exactly 20 minutes.

★★★★★
January 9, 2025

Calhouns Trucking here! These guys are the best in town. They are very responsive and go out their way to make sure you are satisfied! We were stuck on the high way and they went out their way to get us some diesel fuel to get back up and running! They save us from spending a total of $3000! I highly recommend them!!

★★★★★
Verified Reviewer
January 9, 2025

Experience was smooth cant belive how quick they were ! They provided us with a 15 minute eta and was right on time . The driver Jordan was super cool and knowledgeable on my situation thanks for the professionalism

★★★★★
December 9, 2024

Excellent winch out service, got me going quickly and easily

★★★★★
Verified Reviewer
November 9, 2024

Our companys truck had a dead battery on Roosevelt Island and I looked up a company ASAP since our drivers routes will be ruined if it wasnt fixed quick. I didnt catch who I spoke to, but they picked up so quick and I didnt realize my phone sound had issues but they werent rude about it and texted instead. I know NY traffic is terrible, but they got to my driver in 45 minutes and it was resolved fast. Im a fan of personable and fast service, and thats what they delivered. Ive used different NY companies in the past for a variety of truck problems and the experience was nowhere near what I had here! Thank you guys! Will 100% be using you again if anything happens.

★★★★★
November 9, 2024

10/10 stars! Needed a jump and they were quick, professional and easy to talk to/get info from- not to mention super friendly and kind. Will definitely be my go-to from now on!

November 9, 2024

Never use them.

★★★★★
November 9, 2024

Left my keys in my car and they were so fast and efficient! Definitely calling them again when needed.

★★★★★
October 9, 2024

After a frustrating blowout on the highway, I was dreading the long night ahead. But when the towing company arrived, everything turned around! They handled my Mercedes with such care that I immediately felt at ease. The driver was not only professional but also had a great sense of humor, turning what could have been a stressful situation into a fun adventure. We laughed and swapped stories during the ride to the tire shop, and what started as a bad night ended on a high note. Exceptional service, and I d definitely call them again

★★★★★
September 9, 2024

It was a great experience having this company help me the service is great i had a flat tires and i was helped instantly with putting on the spare and was given a great price highly recommend this company

★★★★★
Verified Reviewer
August 9, 2024

The worst thing that can happen is being locked out of your car in another state away from home with your family. I was in Manhattan visiting Times Square when my husband left our car keys in the car. I called several nearby towing companies that charged me insane prices. Luckily, I found New York Towing and Recovery and the young man was so nice, helpful and provided reasonable price. He arrived on time and saved our night. Couldn t be more happier and pleased with his service. He even gave us good tips to access Times Square which rescued our night. Very grateful with his service. Definitely recommend this company.

★★★★★
August 9, 2024

Very efficient and helpful got the job done and gave me insight for future occurrences

★★★★★
August 9, 2024

I got a flat tire on the RFK and panicked.New York Towing and Recovery stayed on the phone with me while I got off on the next exit. I was driving with my hazards lights on. They reassured me it would be ok. 30 minutes later they found me and got my spare tire on. Also filled and checked all my other tires. Fast and reassuring and priced fairly.

★★★★★
July 9, 2024

I caught a flat on my ebike and I was unprepared. And I was very far away from home. These guys came and helped me take my ebike home at midnight. Lifesaver! Jay even helped me carry it all the way to my garage so I can safely store and repair it. Now I know who to call if I ever have a flat again - car or whatever needs tow!

★★★★★
June 9, 2024

I am extremely impressed with the service I received from New York Towing and Recovery Inc. After an accident left my car undriveable, they arrived quickly and handled everything professionally. The driver was knowledgeable and took extra care with my vehicle. Their communication was excellent, keeping me informed throughout the process. Their rates were very reasonable, especially given the high quality of service.

★★★★★
June 9, 2024

I was stuck in Astoria at 11pm the day before Memorial Day. No tows would come but only Jay. Thankfully he got the tire and put it on for me and I was able to get home to NJ that night with my car. He really helped me out and I appreciate it so much. Thanks again!!

★★★★★
Verified Reviewer
June 9, 2024

Pretty fast and very helpful

★★★★★
June 9, 2024

Jay was prompt and cheerful and skillful. I was jerked around by AAA for hours and after I called your number he was there in 15 minutes! Fantastic!

★★★★★
April 9, 2024

They have excellent customer service and go the extra mile to make one feel contempt with there service

★★★★★
Verified Reviewer
April 9, 2024

Very helpful & Great customer services

★★★★★
April 9, 2024

Quick and prompt! They responded quickly and didnt keep me waiting. I will surely use them again!

★★★★★
April 9, 2024

Guy was really nice & professional. Service was good.

★★★★★
April 9, 2024

Great customer service skills came quick and was willing to negotiate pricing.

★★★★★
Verified Reviewer
April 9, 2024

Great service and great communication. Was able to get my wrongfully towed car from another company that refused to bring it back after the mistake. Delivered it right to my door from west babylon to brooklyn. The service was much appreciated.

★★★★★
April 9, 2024

I called for a tow and they arrived very quick The driver was very nice and professional I would definitely recommend this company

★★★★★
April 9, 2024

They are so efficient when you need them the most! I needed fuel and they delivered it within 40 minutes. Can say how thankful I was.

★★★★★
April 9, 2024

Quick to respond when vehicles need to be towed. Very easy to work with.

★★★★★
April 9, 2024

Great service from the company. I was in need to tow my Porsche Cayenne GTS. Driver did exceptional job making sure my 21 rims won t get damaged/scratched, thank you for turning awful situation with my broken car into something positive. Much appreciate your service. Thank you.

★★★★★
April 9, 2024

My insurance company couldnt find a tow truck company that was available I did alittle searching and I found the guys here at new york towing and recovery they were able to get my car towed to my destination fast and with care I would recommend them highly.

★★★★★
April 9, 2024

Excellent job

★★★★★
April 9, 2024

Had my back on a holiday! Got into an accident and got my car where it needed to be very quickly. If I m in the city and I need a tow this is who I call.

★★★★★
Verified Reviewer
April 9, 2024

Nice

★★★★★
April 9, 2024

Amazing, quick, professional and very efficient. I reached out to New York Towing for help with a blocked driveway, and as soon as the summons was placed by the police, New York Towing was picking up the car in less than 10 minutes. This is my second time working with them and they deliver on their word. Very courteous as well. Highly recommend.

★★★★★
April 9, 2024

Guy went out of his way to help me at the end of his shift despite being overbooked. Excellent service and would recommend to anyone in need of a tow.

★★★★★
April 9, 2024

My work truck, my personal definitely my go too guys

★★★★★
April 9, 2024

Jay helped me out tremendously with my car . Definitely recommended this company

★★★★★
April 9, 2024

Came as promised on time and very courteous and went beyond what was expected. Good company to work with

★★★★★
April 9, 2024

Found NY Towing and Recovery online because a vehicle was blocking the entrance to the building of the location I manage. Jordan was so quick and efficient I didn t even notice when he got the car lol. Thanks so much for your help. Will definitely use NY TOW again

★★★★★
April 9, 2024

Very Helpful & Easy To Work With

★★★★★
Verified Reviewer
April 9, 2024

Beyond grateful, they came within the hour and was so helpful an professional. I was nervous an scared being a new driver being sick in the side of the road but they were very helpful. I ll be recommending his services to all my friends an family..

★★★★★
April 9, 2024

Thanks for going above and beyond we need more people like you good luck

★★★★★
April 9, 2024

Tony and crew helped me out when I was stuck in the rain with a blown out tire! Other tow companies wouldn t take me from Manhattan to Queens but it was no problem for New York Towing and Recovery. Wait time was short and the work performed was professional. Will definitely give these guys another call if I m ever stuck again.

★★★★★
April 9, 2024

Good company, good people. I needed a rescuer , they came and rescued my butt. guys!!!

★★★★★
April 9, 2024

On point and on time! the best to get the job done!

★★★★★
April 9, 2024

Great service and quick to respond. Had to call roadside emergency and showed up within 30min and solved the issue immediately. Would highly recommend if in the area.

April 9, 2024

The guy was rude as hell, I called the first time to tow a small j car from LIC to Prospect Park and Empire boulevard and he said $175 and when I called back 20 min later he hung up on me and I called back and he said $300 and hung up on me. Very unprofessional

★★★★★
April 9, 2024

My car was vandalized in August this year. Jordan came within 2 hours of me calling to tow my car away. He was polite and friendly and gave me his advices on how to communicate with insurance companies. He comforted me during a stressful time. When I asked if I have to pay anything upfront for storage cost, he said dont worry about it, insurance company would cover it.

★★★★★
April 9, 2024

The initial phone call was so full of warmth. I didnt get his name but he was so caring especially about my pregnancy. Letting me know the drivers ETA to keep my mind at peace. Driver arrived and was super fast. I was so impressed. If i ever need a towing company they will be my first phone call. Definitely recommend their service! Thank you!!!!!

★★★★★
April 9, 2024

My car had a flat tire I contacted new york towing and recovery for roadside service and I was giving an eta for 45 minutes but the driver came within 20 minutes from making the call. The driver shown alot of empathy being that I was stuck on side of the road with my two children. I was back on the road within no time . Driver also recommended me a tire shop so I could get a replacement tire. Thank you for the service highly recommended. Thank you again for your great service

★★★★★
April 9, 2024

Very professional, fast and reliable service. Highly recommend this Company

★★★★★
April 9, 2024

My car had a dead battery last week, so I contacted New York Towing for a jump start. The kind man on the phone said it would be 30 min eta, they showed up earlier then the prompted time which made me impressed to begin with! The tow truck driver even recommended me a battery for better lasting performance, and guided me through the situation. This company is highly recommended, and we will be using them again in any emergency!

★★★★★
April 9, 2024

One of the best towing companies that go on and beyond their means. Trustworthy and honest to make sure you and your vehicle get home safe. I would not hesitate to use their services. From staff to their reliable business. Thank you so much for making sure I got home safe and with no issues.

Verified Reviewer
April 9, 2023

So demanding, overpriced $270 to tow my car 10 blocks? My car is 3-4 blocks away from their location. I am taking it to my mechanic and it s like 10 mins drive. He said it $270. I called a different location where they charged my only $100. Terrible, Terrible They take the advantage of us getting in trouble. Not HELPFUL at all.

★★★★★
April 9, 2023

Great customer service ,I needed a Jumpstart and had my kids in the car so I was already worried about the situation and they were professional and quick with it. Thanks so much

★★★★★
April 9, 2023

I had a flat tire & they helped me to change my tire, I appreciate it so much . Great work

★★★★★
April 9, 2023

These guys are so good!!! I needed help I was locked out of my vehicle and they helped me out so much!!!!! Im so glad I found them on Google I will definitely refer them to my family and friends

★★★★★
Verified Reviewer
April 9, 2023

Fast service, waited for half hour thanks a lot

★★★★★
April 9, 2023

The service was very quickly done

★★★★★
April 9, 2022

Best towing very affordable and the guys there are professionals at what they do towing on time I use this company a few times either when I m locked out of my car or I have a flat great Service

★★★★★
April 9, 2022

My experience was quick and seamless. Guys here are professional and very helpful. Would definitely recommend and have no problem calling them again should I need to in the future.

★★★★★
April 9, 2022

Great customer service and highly affordable. When you call ask for Manny he s gonna take care of you and your car.

April 9, 2018

BEWARE! This place is a HUGE SCAM. If you car ends up in their possesion, GET IT OUT IMMEDIATELY! Our insurance company sent them to tow our car after a horrible accident ( our first one). They not only were holding the car hostage, but they were trying to charge our insurance over 1500 for a one night storage fee. Additionally, they had my car parked on the street as opposed to in a lot. They refused to answer the phone when my insurance company called and once they did answer, a fraudulent man named John to say they were a different company. I had to call the COPS! And then when I did have another company pick the car up, they tired to take it to a junk yard and have it auctioned off! John who runs the company under different aliass is a scammer and a coward. He tired to take advantage of me. PLEASE BEWARE. if you come into contact with them, GET OUT! This places needs to be shut down by the state

★★★★★
Verified Reviewer
April 9, 2018

Picked up a Uhaul from here. No issues.

April 9, 2018

Would give 0 stars if i could. The lady that works here is a totally C U Next Tuesday. We were 45 minutes late for our reserved appointment for Uhaul, which I acknowledge was not ideal but got stuck in traffic. However, they were still open and she refused to give us our uhaul which we desperately needed for work. Waste of time, waste of money getting there and back. DO NOT USE THIS COMPANY!