The Home Depot in Maspeth

Almost impossible to get what I was looking for...everything was locked

Very good deal, and if you order online better, you dont waste time picking up the material

Meaghan from appliances is #1 and very professional and polite. Helps me all the time. Great Service!

They have a wood

I used the self checkout and didnt have any issues.

I use this store for most of my day to days. Clean. Friendly. Thank you. Keep up the great job

Staff very helpful fully stocked on most of the items I needed

Home Depot

I went twice to paint the area,for just a spray can and both guys forget the smile, not even eye contact. They seems not happy at all.

Guy went home to buy a shelf and it was sealed and when I found out its packaging was torn and used so that Home Depot made the Volvo a very degradable pastry that they do this type of thing they are going to get a bad reputation

Definitely better than most Home Depot s near by. Clean and quick.

The most complete there is in almost everything Visit it

This seems to be a new location, so not very busy. Still impossible to find help when you need it, but that s standard for most home depot locations. Tiny parking lot for a home depot, but easy to het to and conveniently located next to the Long Island Expressway.

This place is huge, Well priced gear for the home, Everything from washing machines to planks of wood, Helpful friendly staff, Good parking, And food shops across the parking lott,

It a Homedepot.

Home renovation

They have Every thing

One of the better home depots . Customer service is good and they seem to know what they are talking about.

Good service

Parking is a bit small

Poor customer service. Some staffs I interacted with in this location are really rude and seem to have no experience in customer service. I stopped by to buy some paint and I asked one of the employees and he didnt speak a word, he would just point where the product is. After grabbing the paint I asked him where to checkout and he just stared at me and didnt speak a word. He rolled his eyes and pointed where the checkout is. I am not visiting this place again. I dont need to sympathize with people like him, I didnt speak rudely, I was polite, my inquiries were short, he just isnt fit to work there. This is gonna be my last time shopping at this place.

Appliances specialist dear Meaghan you the best helpful specialist i met thanks

If you ever need appliances. Come to the store and Order Mr. Allan Bahadur has been nothing but helpful I appreciate him very much for helping me when Home Depot Delivered the Wrong Stove to me and the whole bunch of issues. Allan was able to assist me and help me out with it!

Free parking on the roof. Spotless clean store. Well stocked. Customer service was fantastic

Love Home Depot had exactly what I needed today.

Not too crowded

All good

This may be the best home depot in nyc. I actually got help and suggestions without having to ask. Unfortunately, I dont have the name of the two gentlemen who assisted. I was able to receive a free milwaukee battery. The promotion wasnt listed anywhere I could see. Much thanks to the experts here. Disiree was lovely. It was a pleasure to have some informed and pleasant people working with you.

Great

We went to this Home Depot last Thursday. Luckily we meet a really nice staff called Kevin. He helps us solve the problem that perplex us for a hour. Really professional and patient!!!!

The worst customer service been waiting over 30min for someone to help me cut a peice of carpet

Service sucks

Management is rude and manipulative

My experience with home depot has been horrible. Their customer service is tge absolute worst I have ever experienced. I bought a gas range and its been nothing but a fiasco. When you try to call customer service you sit on hold for unacceptable amounts of time and time and when you finally get someone they no nothing. I will never buy another appliance from this company

Rental agent lied to me about gas charges, refused refund :(

Quick shopping. All was labeled. Quick checkout. Great experience

I love this Home Depot. Parking can be a little tight, but I always find a spot. The music...oh I just love the music they play, it just makes your shopping experience so much more enjoyable! The store is always clean, and their is always staff around to help you. Items are always well stocked. I went to buy some house plants, and even though its the end of the summer season, they still had a lot of beautiful plants for purchase. I want to give a shout out to Jasmine, who was our cashier today. She was so patient, and helped me to find the prices of the flower pots I wanted to purchase. She checked our items out, and was so pleasant to me and my daughter. Definitely recommend this Home Depot!

Good

Parking lot is scary lots of men waiting around to grab stuff out of carts so you have to give them tips pretty much stalking ppl in the lots!!!

Everything for your home is here

Doesnt take apple pay

Nice to you

I have been waiting for 30 minutes for someone who can give me a gas tank, I notified 2 kisses, I think they forgot again.

Went for a last minute tool shop with my boyfriend. Had an employee ask if I needed help after he witnessed a bit of tension after an argument. I wish I got his name, But he was a young employee with glasses. Many thanks for checking in, I appreciate you trying to de-escalate tension and help me feel safe. As for 2 other employees at the store, There was sarcasm and humor which helped the shopping experience. Thank y all for having a bit of humor at our last minute shopping experience.

Fantastic

Very nice place

There is no workers when you looking for some help so need more time to spend in the store

Bad

I love it,

Everything that you need for your home improvements

I went there last night looking for a grill and Ms Ana was so helpful, kind and she didn t look bothered. Such a sweet lady. The grill I wanted was high up on the shelves and not to mention the box was super heavy. She went and got it down for me with no hesitation. I wish we can come across employees like this all time. Thank you Ana for being so helpful and kind.

Clean stocked up, not too crowded. Helpful staff

UPDATED REVIEW - My instinct told me to come back to this Home Depot as it compares favorably to others where you are made to wait in specialty departments, usually in vain as nobody comes after being paged. I asked one employee if there was anybody who could assist with a special order on a Sunday afternoon when most 1800 customer service phone departments are closed. The kind employee paged and not only did I get a staff member, a very kind and well-informed Assistant Manager named Nigel approached. I was treated like family as Nigel was honest, transparent, did not make promises he could not keep. I left knowing I was not being hustled and more importantly he knew his craft- the knowledge being imparted in a manner that was always respectful and true to business ethics, a phrase that has become oxymoronic in nature as of late. Thank you Nigel. OLD REVIEW: I was not going to give this location five stars as management seemed to depend too much of the self-checkout registers (that take jobs away from people) while there was only one cashier who worked her head off with grace, initiative and boundless energy. That cashier named Ashley was - by far- the nicest and most assiduous employee I have ever encountered. While she assumed her role as cashier with incredible efficiency, she also took it upon herself to assist those in the self-checkout areas. A person that valuable should be making much more than those who simply do not care about their job, company they represent and or clients they serve. Ashley is the sole reason I leave this five star review and I trust her superiors will formally recognize her attributes and exemplary work ethic in a time when the nation is having a hard time finding employees let alone high-quality individuals. This is my Home Depot from now on. Thank you Ashley.

I visit the Mas at Home Depot and one of the work is that try to help me with product that I needed and I told her can I speak to one of the supervisors she said the store has no supervisor because he signed down or what not so everybody s running around crazy Really really nice to say that I think this place needs some help and another thing I went to go buy a pizza plywood and there was pieces over there that I left over so I asked him how much are they? He tells me we can t sell them. We throw them out so I said why don t you? I ll take them. I ll pay for them and we just throw them out. This is completely wrong, I m not a lot of help and your employees running around doesn t do anything

Was buying lumber and when I parked my car, assistant began opening the trunk but an employee came with a table cart and hits my driver side rear panel and makes a scratch. I called management to explain what happend and they said theyll make a case for it and said sorry. Nothing was said about Sedgewick calling me. Ever since Sedgewick called me, I tried calling back but was unable to reach anyone. Did this for 14 days.

Good people working

This store used to be great. Unfortunately I think it may be going downhill. Sections of merchandise like hardware fasteners are not organized, making it very difficult to find items and get an accurate price on them. Secondly I recently had to wait over 40 minutes to get some lumber cut while multiple associates said they couldn t help me and I just had to wait. That could easily be true but this was just a basic 2 minute job so it would fit in my car. I wish there were better home improvement stores, but they really all are not so great so that s why I still give this location 3 stars

When I was in the self check out the associate was invading my space kept interrupting my phone call and overall wasn t a pleasant experience

Nice and clean !

Don t take cash

Its sad when you need to wish that every time you come to this store, you want to find the right employee to help you. Sometimes nice some Times rude and careless

This store fulfilled an online order and made a mistake. HD customer support told me that the missing item will be delivered next day. Shortly thereafter the store called me to tell me I would have to pay another delivery fee for that. When I resisted and demanded they either fulfill the order as paid for or pick up the items and refund me in full the person insulted me. There are enough other hardware stores around - I deleted my HD account after this experience.

Key machine is always out if order. The automatic machine as well as the machine home depot employees use.

Bad experience through poor customer service. The employees have no desire to help

I love this place. Everything I need is there Home Depot has good deals.

It s NOT SAFE anymore. It has become an increasingly HOSTILE ENVIRONMENT IN THE PARKING LOT WITH DANGEROUS DAY LABORERS. It was convenient for my location. .However I go the WOODHAVEN HOME DEPOT. IT IS MUCH SAFER WITH THE DAY LABORERS BACK NEAR THE END OF THE PARKING LOT. IT NEVER FELT THREATENING IN THE 25 yrs I ve been going. MAURICE AVE IS ANOTHER STORY. ITS A SMALLER. PARKING LOT AND THEYRE RIGHT UP IN YOUR FACE. HD HAS EVEN INSTALLED SECURITY CAMERAS. WHO WANTS TO DEAL WITH THAT. I DO NOT RECOMMEND THIS LOCATION.

The best!!!

CAPTAIN CHRIS thank you! When you know someone cares about what they do it makes everything better. I witnessed Captain Chris running around cleaning up the entire parking lot when I walked in. He later on jumped in to help me not only carry, wrap, and assist me getting my 8ft Christmas tree into my vehicle but he did so with professionalism and kindness. I was lucky to have met the Captain tonight and I look forward to seeing him again when I come back.

All kinds of things

My only issue with this place is when I placed an order for curbside pick up. I used the app to notify them of my arrival, waited in my car for 15 min and nobody came out. I ended up going inside and they seemingly had no clue that i was waiting. -- Update: Placed an order for pickup (only because i left my wallet at home and they dont take apple wallet). My order had 1 item in it and i arrived probably 30 min after placing the order. I told the associate that i knew i was probably early to pick it up and then she repeated to me that i had to wait 2 hours for the order to be ready. I pressed her and said, that it was only 1 item and asked if she could expedite it. (the store was very slow) She obliged and asked another associate if they could fill the order. Im happy i was able to get the order but my god, was she really about to turn me away and make me come back in 1.5 hours??

rooftop views are awesome

Ok

What can I say they have pretty much everything you need especially for do it yourselfers

Good store

Workers Arent Friendly, Or Very Helpful

Staff was very helpful, and courteous

Convenient, well stocked and getting a human to answer some questions didn t take long either. Consistent focus on customers and knowledge staff equal a better experience.

Im a dad...this is basically home

I visited with my mom to help after she experienced some terrible service in a prior visit. She had to purchase shades and we received the most amazing, personable service from Meghan. I was blown away at how incredibly attentive, sweet, genuine AND she was able to rectify my mothers previous situation. Meghan went above and beyond and although I dont live nearby, this will be my preferred store when needing assistance with appliances or window treatments. Home Depot if youre reading this, she should train other employees to standardize what customer service should look like at all stores.

It lacks more variety, the prices are high. The good: quality products.

Its Home Depot. Thisshould say it all.

Less crowded and find most of the stuff others dont have!!

Don t understand how this place doesn t take Apple Pay. Its 2024 and this not a mom-pop hardware store.

Great store good selection of goods and available stock

Always find what we need

I try to always come to this Home Depot. And in the last month since right before Christmas, the tool section got super neat and I was able to find stuff in there and electrical got clean then too.

Good

Im

Not bad can do much better though

Easy home Depot to go there. Some employees are nice and help but others loom at you and give you an answer thats not even helpful. When it first opened up the employees were much better. But its one of the cleanest that I have gone to and they have all the items you need

This HOME DEPOT at MASPETH is fairly new and truly call it my second home but true. Great staff, CLEAN, well stocked no need to hunt around endlessly, and a roof top parking to make your trip worthwhile. Such a pleasure to just park the car without worry. To complete a great day at the Home Depot a row of eatery just outside it s facility to relax, enjoy and unwind. Never knew shopping for hardware could be so enjoyable

This store is the Green Acres Store next to Walmart Junky, nasty,short staff all the time You cant ring up anything at return desk . Cashiers are NASTY and I rather not go to this store EVER .

I was new to this home Depot and found it clean well lit and well stocked. The young man who helped us Jose was knowledgeable friendly and very helpful. Excellent Home Depot. We looked at flooring and window treatments.

Super fast checkout. Mucho parking.

The worse place to go employers seating don t help if you ask for help they have a face liked they want to kill you no good never go again to this store

Bought an online item for in store pickup. Went to customer service and was directed to locker area where you scan/enter order & locker opens. Talk about smooth experience, I was in and out faster than you can tie your shoes! I highly recommend online pickup at this location.

Kevin was very patient with me and helped me check the reviews of a few products I was interested in and then he and Daniela worked together to bring down a medicine cabinet I wanted to purchase. There was a screw that was stripped and they grabbed pliers and worked really hard to get the medicine cabinet down for me. She even got replacement screws. Super accommodating and they both showed excellent customer service.

Men Have A Monopoly There Is No Alternative

I did a full run of the garden center and came to check out to find they don t accept Apple Pay, PayPal, Venmo etc. you must have a physical card or cash. That is extremely frustrating for a New Yorker paying for Ubers to come to their location and learning upon checking out. In turn makes for terrible customer service and a horrible shopping experience.

Best home depot in my area. Actually organized and well stocked with people that Actually want to help you as opposed to running away

great one

Well stocked , friendly customer service

Good service

This Home Depot is horrible!!!!!! Hope it closes down soon!!!! Either revamp this store or just fire everyone and close it down horrible experience from this store. The workers and managers absolutely are worthless and suck at their jobs and don t care.