Advance Auto Parts in Mechanicville
13 Park Plaza, Mechanicville, NY 12118, United States
About
Your local Advance Auto Parts at 13 Park Plz in Mechanicville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
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I went to this store for a lawn mower battery and the woman working Saturday would not assist me getting a battery due to a customer the previous day giving her a hard time. She told me she wasn't going to deal with that problem again. Unfriendly and unprofessional!
Two gentlemen at the counter were very helpful..stopped in for a tire pressure gauge...answered every question I had and I had a lot! Lol
Pleasant staff. Called ahead for a battery and was ready when I arrived. The size of the store was impressive with a large selection of parts and accessories.
I have come in numerous times over the last ten years and walked in tonight with no greeting. I waited at the counter for a few minutes before somebody came to the counter after sitting behind it talking to each other (employee to employee). After I finally got service, the new employee didn’t know what a spark plug was... you should not be working at a parts store if you don’t know what a spark plug is. I will not be returning to the mechanicville store ever again, I would rather drive to Albany than deal with this horrid customer service.
Knowledgeable and helpful. Quickly looked up which specific part we'd need to repair the car in question and brought them over. All parts were of good quality and worked once installed.
The bearded gentleman that helped me went above and beyond to assist me with my issue when he realized the store didn't carry what I needed. I wish I got your name!! I was in the store 01/11/19 @ ~1315 and purchased a wiper blade. Give that man some props!
The day I went they were quite busy with about 6 people in line. There was a young lady by the name of Kelli, I believe, who was handling everything while three other gentleman were on the phone and stocking. She handled everyone with patience and did the best she could helping all of us with our needs as quickly as possible on top of numerous phone calls coming in from customers as well. You would think at least one of the other guys would stop for just 3 minutes to help her but for all I know there was something keeping them from being able. Anyways great job "Kelli"! Overall experience was good
The staff at this store are Awesome. In particular Ryan, if they had a customer survey on "Employee of the month" I would vote for Ryan, I am good at voting, I voted for Trump. Yes, he's a little wacked with the late night Tweets.
Employees are Always very helpful here.
Never had a problem always helpful and order me the right parts
The girl spent the time to help me find a cable to hook up my battery for my mower for that you get five stars my friends...
Staff is always helpful and personable - the only shop I go to!
Usually have all parts I need . Rarely have to order
Great store great employees always have what I want.
Had my wiper blades and installed seamlessly.
5/31/20- had the store music rocking . Didnt enjoy shouting at the clerk . Competing with the tunes
I always put up with becoming invisible when you walk in but rude on top of it no thanks plenty of other stores mgr no less
Good store clean
Great selection and prices
Most of the time the employees at advance auto dont know what in the sane he// they are talking about. Dont ask their advice because they just dont know. I recommend looking up and finding the exact part you need online and then pick it up in the store.
The place is usually well stocked and well organized, clean and staff polite. Never had any problems.
Ok like most just GET A NAME when picking up parts or its going to be awhile.
Great customer service, Matthew knows his stuff! Give that boy a raise!
I always order online and usually it is ok. The last 2 times I was told my order was ready for pickup but it was missing at least one item.
Nice people and helpful
been here before . Employees are knowledgeable, helpful & courteous. They know their stock & are cheerful.
They have what you need. They are just like any other advance Auto parts store..
They were very helpful and pleasant even putting in a new battery in the cold for me.
They are no good
Lots of stuff but salesman ignored me and my family. We came to spend about 4 grand worth of stuff and we ended up going elsewhere.
Ordered parts for me, on a computer that was not connected to the warehouse? Cost me 24 more hours besides that great personal care and attention!
They know their wipers!
Its a good place. These places have limited stocks of parts
Advanced Auto Parts in Mechanicville has always been helpful and pleasant. Especially Ryan
Main parts supplier for our repair business
Good fast parts
Always find the parts I need at a reasonable price.
Great service
Staff are pretty friendly and very helpful.
I do not understand why it is necessary to bombard customers with loud crappy music through crappy speakers. Customers are there to find and purchase auto parts.
