Pepe's Auto Repair Inc. in Middletown

251 Highland Ave, Middletown, NY 10940, United States

★★★★★
(323 reviews)
Specialties: Auto repair shop Auto body shop Auto glass shop Brake shop Car inspection station Car repair and maintenance service Transmission shop
Website
pepesautorepair.com
Address
251 Highland Ave, Middletown, NY 10940, United States
Plus Code
FH6P+PQ Middletown, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
9:30 am–5:30 pm
Tuesday
9:30 am–5:30 pm
Wednesday
9:30 am–5:30 pm
Thursday
9:30 am–5:30 pm
Friday
9:30 am–5:30 pm
Saturday
9:30 am–1:30 pm

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Parking
On-site parking

Reviews

4.6
★★★★★
323 reviews

Most Mentioned

prices (68) vehicle (31) mechanic (16) inspection (16) job (13) work (9) money (9) honest (7) quality (7) respect (6)
5 stars
269
4 stars
26
3 stars
8
2 stars
2
1 stars
18
★★★★★
February 21, 2025

Everyone at Pepe's, from Maria to each of the auto technicians, has been helpful and friendly whenever we have brought our car in for service. We have been using Pepe's for our car for several years and have consistently found them to be excellent at diagnosing issues and addressing them in a professional and honest way and always getting my car back on the road in a timely fashion. They are truly the best.

★★★★★
February 4, 2025

Genuine people who actually care about their customers and aren’t just looking to make money off of you it’s hard to find a good mechanic even dealerships aren’t very trustworthy, but I couldn’t recommend Pepe’s more great service and excellent customer service.

★★★★★
February 4, 2025

Best service ever. Took my car, my wife’s car and my daughter’s car in one week and they took care of everything with no problem. Seriously, bring any car here and they’ll take care of it with asap!!!

★★★★★
January 9, 2025

I wanted to share my positive experience with Pepe's. My Ford had been misfiring since July 2024 and another auto repair shop that I was going to had told me I needed to replace the spark plugs, wires, and ignition coil pack. A few weeks later, the check engine light came on again and it was misfiring. They kept saying they didn't know what it was and for me to keep driving my vehicle. Wasted money for the same problem to keep happening over and over. Decided to search for another mechanic and came across Pepe's. I was told that I needed to replace my catalytic converter because one was cracked and 3 were clogged and 4 oxygen sensors. Maurizio was very informative in telling me why it needed to be replaced and worked out a price with me. Maria was very nice and kept me in the loop. They actually have people that won't try to rip you off. I want to thank Maria and Maurizio for turning a stressful situation into a positive one. My husband and I will be taking our vehicles to Pepe's from now on. Big thank you again to Maurizio and Maria!!!

★★★★★
December 30, 2024

Amazing place!! I took my car to many different places and was not getting any feed back on what to do but Pepe knew exactly what to do a what was wrong. It’s the holiday season an u should expect delays but Maria!! Maria made miracles happen this holiday season. Such a sweet and attentive lady I appreciate her!!! Please come to Pepe you won’t be disappointed

★★★★★
October 1, 2024

I only went for NYS Vehicle Inspection, however my experience was 5 stars! They took me right away and I sat in a pleasant waiting room with free WiFi. They were extremely cordial and welcoming and the turnaround time was fast. I’m not from the area, so I first went to a Mavis and a Firestone but they couldn’t schedule me for a week! I saw Pepe’s mechanics talking with other customers while there and noticed what personal, attentive service was given.

October 27, 2023

NOT the place to take your valuable classic cars. We felt unwelcomed and they are not accomadating to the needs of an antique vehicle's repair/service that can NOT stay outdoors overnight due to security concerns or weather affecting conditions. Please don't waste your time, as we did, taking your valuable antique car here and expect them to care about your classic vehicle getting services without causing any inconveniences on them. You would be disappointed. It's obvious that some cars need more common sense accommodation than others, if a part is being replaced or restored and the car needs to be secured/stored in the meantime. They are NOT accomadating or sympathetic to your personal needs.

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★★★★★
March 10, 2020

Pepe’s are the best Guys in the town. Specially the owner (father) he is the sweetest and humble person. Always ready to help. 100% recommend

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★★★★★
February 26, 2025

The best

★★★★★
January 19, 2025

This is best automobile reapare shop. honesty is their priority.

★★★★★
Verified Reviewer
December 19, 2024

Quality, trust and HONESTY IN ONE PLACE their honesty from the first day impressed me quite a lot, you can take your vehicle with your eyes closed and they will repair what your vehicle needs without abusing prices and even less without deception

★★★★★
November 19, 2024

Got me in and out and fixed my car at a reasonable price. Thank you guys :)

★★★★★
Verified Reviewer
November 19, 2024

Excellent service on Brakes, Rotors, Calipers etc very affordable. Highly recommended

★★★★★
Verified Reviewer
November 19, 2024

Hire me.

★★★★★
October 19, 2024

Excellent communication and work. Taking all my cars there from now on. Maria at the front desk is a sweetheart and we love her.

★★★★★
October 19, 2024

can t give them higher reviews. they did excellent work and exactly as they said.

★★★★★
Verified Reviewer
October 19, 2024

I normally take my cars to the dealership but I always felt ripped off after leaving there. No matter what I brought my car in for, the dealership would always find something extra. Especially the LEXUS dealership. I happened to stumble across Pepes one day and I started using them for one of my cars. They were excellent! I used them a few more times with just the one car and they consistently gave me nothing but quality service. I now use them for both of my cars and my wifes car. They are honest and fair and dont try to give you extra services that you dont need or want. I have never had to take my car back for the same issue. If you are tired of getting ripped off by your dealer, give Pepes a chance. You wont be disappointed. Update 10/8/2024 Pepes remains a quality auto repair shop. They do quality work and are very reasonably priced. You wont go wrong bringing your vehicle to Pepes. Maria the receptionist is always smiling and very helpful. I have never seen her upset. If you want the best value and quality work without someone trying to sell you services you dont need, give Pepes a chance.

★★★★★
September 19, 2024

Very honest shop ,my niece broke down on 84 went to pepes auto service sent her to dealer for recall no charge for looking at car thank you!!!!!!!!!!!!!!!!!!!!!

★★★★★
August 19, 2024

I called Pepe on short notice for an inspection. He got me in and out.

★★★★★
August 19, 2024

Best service ever 100% recommend.

★★★★★
August 19, 2024

Great place. We constantly drop off our 3 cars and they are always good service. Fair and reasonable.

★★★★★
August 19, 2024

They re absolutely the best! I travel over 40 miles to see them when needed. They take really good care of the customers!

★★★★★
July 19, 2024

Best work ever these guys are good at what they do i am a happy customer

★★★★★
July 19, 2024

Very good, responsible owner. We had a slight mix up, but everything was handled in an excellent manner. Pepe is very very good and responsible. Maria is very good too.

★★★★★
July 19, 2024

they were extremely friendly and quick to fix any issues with my car. highly recommend them!

★★★★★
Verified Reviewer
July 19, 2024

Had my car inspected here. They were quick and easy. It s first come first serve.

★★★★★
June 19, 2024

Reliable & Affordable

★★★★★
Verified Reviewer
June 19, 2024

Great service from Maria and the entire team. They are my mechanics for life!!

★★★★★
June 19, 2024

Best place in town! I ve bought all my cars here and he takes care of them if somethings wrong.

★★★★★
June 19, 2024

We needed urgent repairs during a road trip. We took a chance in Pepes s and I m so glad we did. The staff was knowledgeable and trustworthy. I would recommend to family and friends and YOU

★★★★★
April 19, 2024

This place really treats you like family. My husband and I only come to this mechanic since we found them 2 years ago. They do the work that needs to be done at a reasonable cost.

★★★★★
April 19, 2024

Pepes Auto Repair Inc. I feel 100% recommended, very professional, affordable, friendly people, without a doubt the best.

★★★★
April 19, 2024

Very good customer service.

April 19, 2024

Sold Me A Lemon.. last year after being in a car accident, they insured me a great vehicle they lied Im still making repairs Dont come here

★★★★★
April 19, 2024

Excellent job.

★★★★★
Verified Reviewer
April 19, 2024

Fast and efficient and very helpful! :D

★★★★★
Verified Reviewer
March 19, 2024

Great place to get your vehicle fixed.

★★★★★
Verified Reviewer
March 19, 2024

Was there today for an inspection on my lunch. Squeezed me in got it done. I have friends who use this shop and speak highly of their work. Super clean shop and very friendly.

★★★★★
March 19, 2024

My daughters car broke down while she attended her graduation ceremony they had it diagnosed and repaired in 2 hours and price within reason they also followed up with a phone call next day would definitely recommend this place

★★★★★
March 19, 2024

Thanks you, AGAIN, Pepe s Auto for your service on my vehicle! You guys are amazing, efficient and you truly care about your customers. It s nice having a place to take my cars and feel comfort in knowing the job will get done. Special thank you to Maria, you are a rockstar! Give Maria a call and she will take care of you!

★★★★★
March 19, 2024

Great service, great people! Got me in last minute & kept my updated every step of the way.

★★★★★
March 19, 2024

The staff at Pepes was amazing ! Always kept me updated on changes with the car and it drives great ! Definitely coming back for future mechanical work !

★★★★★
March 19, 2024

Come here for your car!! I m a young girl and i ve always felt that automotive places are made to rip me off when I go alone. Pepes is the one of the few automotive companies that puts their customers first and gives a great experience. They really know how to make you feel like family!

★★★★★
March 19, 2024

The people were amazing , I love the work they do :)

★★★★★
Verified Reviewer
March 19, 2024

The one thing everybody can appreciate is an honest, no nonsense, friendly auto repair place with reasonable prices. This is exactly what I found at Pepe s. Maria in the office is friendly and super efficient. I had my AC done and got new tires (no ridiculous added charges that you get elsewhere). I highly recommend this place for your automotive needs.

★★★★★
March 19, 2024

Another great day of service at Pepe s Auto Repair! Car inspection complete & it s always a pleasure chatting with Maria! If you re looking to have your auto needs met in a friendly, family & trustworthy atmosphere, check out their website and give Maria a call!

★★★★★
Verified Reviewer
March 19, 2024

Thanks a ton for everything!!! This reliable auto shop offers a reliable and friendly customer service at all times.

★★★★★
Verified Reviewer
March 19, 2024

Pepe is absolutely outstanding he fixed my vehicle and actually found the issue with it, unlike brito. Pepes is absolutely a mechanic who knows his trade WELL !!

★★★★★
March 19, 2024

Came for an inspection and received fast service, very grateful.

★★★★★
March 19, 2024

Excellent service. Convenient and easy

★★★★★
March 19, 2024

Pepès is a respected place and reasonable prices.

★★★★★
March 19, 2024

Jerry is the best at PePe s . He help you all the time even on weekends .my car wouldn t start and I called him , he came got it running told me the battery was going next day he had a new. Then on a Sunday my her niece came from Connecticut her car overheated I called Jerry. He came right away to my house, fixed her car so she could go back home. Can t ask for a better mechanic than that. Keep the good work up Jerry we need more mechanics like you.

★★★★★
March 19, 2024

Excellent staff with excellent service

★★★★★
March 19, 2024

This place is amazing. They are fully transparent and have great communication. Special thanks to Maria, who is amazing! She always makes sure to let me know what is going on, and there is no special upcharges! Amazing prices for amazing services. I will always go here.

★★★★★
Verified Reviewer
March 19, 2024

Fast, efficient, good price and service. Highly rated for a reason. Came to switch out a fuel ratio sensor and they get the job done quick. They know their stuff well.

★★★★★
March 19, 2024

My father s car had been sitting in the garage untouched and not being driven for a year and a half. We had it towed to Pepe s and they got it up and running! I chose their garage because all of the photos showed a very neat and clean garage, which is what is such an important indicator of a good business. HIGHLY recommend!

★★★★★
March 19, 2024

Great experience and great service!

★★★★★
March 19, 2024

Great work. Great service. Maria was great.

★★★★★
March 19, 2024

great family business with awesome mechanics. honest and always willing to help.

★★★★★
March 19, 2024

Great customer service! Great prices! Maria is the person you want to work with.

★★★★★
March 19, 2024

Very professional mechanics, they do trust worthy work, Maria always keeps you up to date, and puts the customer first.

★★★★★
March 19, 2024

My check engine line came on 3 times this year January,july and august for 3 different things. My canister purge valve, my vent valve and my oxygen sensor. I will be honest with you I Dont know too much about cars. So I would buy the parts needed and Pipes auto repair team would put in it for me. Every time I went to Pepe auto repair they always helped me out and was honest with me every time. Whether got the wrong part or if its going to be busy. Shoutout to Maria and her team for helping me.Whenever my check engine light comes on Im usually stressed out to this max but at least I know Pepe auto repair has my back and next time my check engine light comes on I could be calm knowing their going to turn my stressful day into a happy day. Thank you Maria and your team you guys have been reliving my stress all year long ! 10/10 EXPERIENCE !!!

★★★★★
March 19, 2024

Great staff .. Great knowledgeable mechanics .. Maria had me hooked up and gave me some coolant for free .. friendly people highly recommend this shop.

★★★★★
March 19, 2024

Pepe s auto is a respectful and trustworthy place. Ever since I have been going there I can honestly say I feel like part of Pepe s family because that s how they treat everyone.

★★★★★
March 19, 2024

Good

★★★★★
March 19, 2024

They changed my back brakes and rotors great job did it real quick to great job would definitely recommend this place

Verified Reviewer
March 19, 2024

I took my classic car for service and wasted my time. Not even a simple engine oil and filter change they did for me (and I provided the filter). They took the car in and had me wait around for hours. Once I decided to leave the location and let them work on the car on their own time, they call to say couldnt do the work on the car because the parts I purchase (carburator) were not compatible, after saying it was earlier. And if I wanted to get the existing part rebuild/fix, they had no place to accomadate my antique car from staying outside exposed to weather and unsecured. Despite all the garages they have to keep any car secured. I felt unwelcomed and dont recommend this place to bring your antique car. They had no care for me as a client under a specific situation. Not even Healy Ford has ever done this to me despite how extremely busy they are. Im very dissapointed in their lack of consideration and common sense that my car could not stay over night outside. Will never got there again.

★★★★★
March 19, 2024

I ve used Pepe s Auto Repair many times and I m always satisfied with their work. Very friendly staff and the rates are reasonable. The staff is always busy trying to move on to the next vehicle so you can get your car back on the road.I recommend their services if you want it done right at a fare rate.

★★★★★
Verified Reviewer
March 19, 2024

Im very pleased with there service and they were very knowledgeable about my vehicle. The staff was very nice. And Maria ....thank you for being patient with me and pleasant. I would recommend this place to anyone who needs excellent service.

★★★★★
March 19, 2024

Always my go to spot when I m having car troubles. Very reasonable and honest people. 10/10 recommend!

★★★★★
March 19, 2024

Service is great!!!!! They break down your cars issues with you step by step. Their rates are very reasonable. Pepes is highly recommended in my book.

★★★★★
March 19, 2024

Excellent and fast service. I like the first come first serve it gives you the opportunity to do things on your time not when they have time for you.

★★★★★
March 19, 2024

They give me great services and the best prices for my auto repairs. There staff is awesome. I decided they are my only repair shop

★★★★★
March 19, 2024

Great place to have your Auto repaired. I ve been getting my car repairs done there for the past 4 years now. They do great work and I won t go anywhere else. Maria who handles the desks and many other things is very nice and professional. She is amazing and always a pleasure seeing her there.

★★★★
March 19, 2024

I liked this place. Its a professional. I think Ill go there again to have my car checked. If I recommend, they have done a good job for me.

★★★★★
March 19, 2024

Best around Best in town Highly recommended. My go to and thank you for fixing my baby

★★★★★
March 19, 2024

Definitely recommend, they are upfront and honest, Ms Maria tells you like it is and they do what they can to work with you. My new engine for my truck is great!

March 19, 2024

2 months back and forth with these people trying to get my car repaired. The customer service is horrible. Not one time have they called me with an update. I drop the car off and then never hear from them again until I call or go back to the shop i waited a week and a half for them to get a part in. Finally got tired of waiting and went to the shop. The part arrived but no one called me

★★★★★
March 19, 2023

Pepe s is the #1 spot to go in Middletown NY for anything you need done on your car. Jerry is your guy, very knowledgeable and skilled at his trade. I highly recommend Pepe s if you want your car done right and for a great price.

★★★★★
March 19, 2023

Great work

★★★★
March 19, 2023

I was in and out for my inspection.

★★★★★
March 19, 2023

Ive been going here for the past few years and have serviced all my vehicles here. Amazing service and professionalism. Ive never had any issues of any sort and I will continue bringing my vehicles to pepes.

★★★★★
Verified Reviewer
March 19, 2023

Pepes is the place to go for an honest mechanic and a competent crew. The team did work on my car and fixed the problem that the dealership didnt even diagnosis. They explained what they found and fixed it in a timely manner. The prices are fair and the service is excellent. I would highly recommend Pepes. The team here is experienced and that makes a big difference. Next time I need auto repair Pepes is where Ill be.

★★★★★
Verified Reviewer
March 19, 2023

I cant speak highly enough of the service that was rendered at Pepes. To start, my vehicle was previously maintained at a local dealership, who charged an enormous amount of money for minor repairs. At a certain point, the check engine light on the dash illuminated due to the exhaust system. When quoted at the dealership, the price for the repair was far beyond anything reasonable. After venting to a few family members and friends they suggested I check out Pepes and Im truly glad they did. The prices at Pepes were economical and the speed of the repairs is second to none. Its nice to know there are still honest mechanics out there that truly believe in putting the customer first.

★★★★★
March 19, 2023

To: Maria From: Leon and Crystal Re: customer service I cant say enough on how happy me Crystal are that you helped us with your knowledge on motor vehicles. Our Pontiac Torrent was repaired and was ready at the end of the business day as promised. Especially when you were made aware that we needed the vehicle so that we can attend our daughters graduation at the University of Buffalo. We look forward to seeing you in the near future for repairs that are vehicle may need. Your customer service is exemplary. Sincerely, Leon and Crystal

★★★★★
March 19, 2023

Place was excellent..i bring all my cars there and i have been for years..

★★★★★
Verified Reviewer
March 19, 2023

I like this place, they do the right thing

★★★★★
Verified Reviewer
March 19, 2023

Best Service In Middletown New York, car repaired and fixed in less then an hour, This Place Is Clean, In Order,And They Will Go above And Beyond to fix your vehicle, Thxs Again Have A Good One Virus Villain\Youtube

★★★★★
Verified Reviewer
March 19, 2023

Very professional... Friendly staff..

★★★★★
Verified Reviewer
March 19, 2023

Quality work

★★★★
Verified Reviewer
March 19, 2023

They helped me a few times, good service.

★★★★★
March 19, 2023

Always a good experience

★★★★★
March 19, 2023

Amazing customer service! Knowledgeable staff! More than reasonable prices! Honest service! I will definitely be coming back!

★★★★★
March 19, 2023

I have found the most clean and reasonable auto repair. I called and spoke to Maria and explained my situation and she said to come right in and they will look at my car and tell me everything that I needed to repair. They broke it down for me so I knew what was most important. Maria was very helpful and patient with me asking a thousand questions. So if you are in need of an auto repair shop I highly recommend this one.

★★★★★
March 19, 2023

Awesome serice and great people. Always a pleasure doing business

★★★★★
March 19, 2023

Maria and Mauricio are the best. I bring my car to them for my repairs. They are fair, friendly and always give me a fair price. I highly recommend them.

★★★★★
Verified Reviewer
March 19, 2023

Stand up shop! Reasonable prices! Sincerely recommend this place!

★★★★
March 19, 2023

Good prices and you are welcomed with a smile.

★★★★★
March 19, 2023

I had just moved to Middletown and decided to go with a auto mechanic to fix my car name Pepes they were Fair honest and fix my car excellently I would highly recommend this company if you have automotive problems ok doneproblems

★★★★★
Verified Reviewer
March 19, 2023

These guys are honest and reliable. They met my needs, and their prices are reasonably. I will return.

★★★★★
March 19, 2023

Great service in every sense !

★★★★★
Verified Reviewer
March 19, 2023

I was satisfied, as always

★★★★★
Verified Reviewer
March 19, 2023

Fast Service, nice people

★★★★★
Verified Reviewer
March 19, 2023

Had a very good experience here, quick and easy and gave us an excellent price on what we needed done. Jerry did a great job would definitely recommend coming here.

★★★★★
March 19, 2023

Very Good Service and Staff

★★★★
March 19, 2023

Great place, great customer service. Definitely would recommend.

★★★★★
March 19, 2022

Really great place and friendly, high recommended, Fast and easy service. Ordered the right oil for me and got within Hours Positive

★★★★★
March 19, 2022

I have used Pepe for the past couple of years and they have become my preferred automotive repair shop bar none.

★★★★★
Verified Reviewer
March 19, 2022

Pepes did an awsome job on my Acura. My car never sounded so good! Love this place. I would highly recommend going here for exhaust issues. Thanks pepes you all are very courteous and honest people. I appreciate what you have done for me.

★★★★★
Verified Reviewer
March 19, 2022

I wish I had known about Pepes before I took my previous car to a mechanic down the street, where I took it for a routine oil change (no other problems) and ended up needing over $600 worth of work & still couldnt pass inspection. Thank you Pepes Auto for treating me & my vehicle with care.

★★★★★
March 19, 2022

100% STRONGLY RECOMMEND PEPES!!!!! (Dont bother with other larger chain and new car dealer automotive repair places, they will cheat you of every cent they can.) They service all of my cars for several years, both old and new (my Ford Mustang GT, Subaru, Toyotas and Hondas). VERY HISPANIC and MINORITY FRIENDLY!!!! Pepes will never cheat and lie to you, instead, they are very friendly and very professional. They point out what is needed and not needed to get your vehicle fixed. They go the extra mile and take pride in what they do. Maria is the most friendly service underwriter I have ever met. TRUSTWORTHY BUSINESS, very glad to do business with them!!! Thank you and GRACIAS!!! Rey

★★★★★
Verified Reviewer
March 19, 2022

What a wonderful family run business very friendly upfront and Im thankful my car is doing great since my move last week Great work honest diagnostic testing reasonable rates Thank you kindly Terri Ann

★★★★★
March 19, 2022

Very professional, finally fix my 16 years old Nissan Altima knocking sound coming from the front passenger side. Now my car is ultra quiet like a brand new car

★★★★★
March 19, 2022

Excellent work on my vehicle! Thank you Pepe

★★★★★
March 19, 2022

Good experience

★★★★★
March 19, 2022

Very friendly and professional staff, I know they will do a great job whenever I go to them.Keep me up the good work guys....

★★★★★
March 19, 2022

I absolutely love Pepes auto repair! Every time I bring my car they give me a fair price and the quality work that they do on the car is great! Maria is a wonderful office manager! There always honest and Upfront about the cost of the repairs! I will definitely tell everyone to go to Pepe s auto repair to get your car fixed/serviced

★★★★★
March 19, 2022

I brought my car in after a bad mechanic experience. They diagnosed and fixed it the same day. The price was fair!!!

★★★★★
Verified Reviewer
March 19, 2022

Great on time reliable and honest...

★★★★★
March 19, 2022

Pepe auto shop is the best never had no problem with them . Very Professionally,very friendly. Etc. I wil Recommend Recommend to everybody Positive

★★★★★
Verified Reviewer
March 19, 2022

Notice problem with my SUV and stop by to see what was wrong. Ordered and Replaced parts.. Did my Inspection too. All without a Appointment. Treat you like Family!

★★★★★
March 19, 2022

Ive been using Pepes auto service for a couple of years now. They are very courteous and the service has taken care of all my repair needs. I commute and they have gone above and beyond to take care of immediate repairs so that I dont lose time from work. I have also purchased 2 used vehicles and last vehicle I purchased , I love it.

★★★★★
Verified Reviewer
March 19, 2022

Great staff good service fair pricing for services.

★★★★
Verified Reviewer
March 19, 2022

I think they are fair and honest repair people. Unlike many others in Middletown repair/robbery shops.

★★★★★
March 19, 2022

Pepe is a great place to take your car. They really take care of you and being very honest about their prices, and the best way to resolve your problems. Just like their wall banner said Reputation is everything well they live by that standard! I HIGHLY RECOMMEND THIS SPOT, YOU WILL BE TREATED LIKE YOU DESERVE AND YOUR CAR WILL GET THE RIGHT TREATMENT FOR THE RIGHT PRICE

★★★★★
March 19, 2022

Best local private auto shop in Middletown!! Fast repairs, fair prices. I have been going there for years. This is the shop you can trust isnt going to take you for a ride.

★★★★★
March 19, 2022

Very nice great workers gets the job done

★★★★★
Verified Reviewer
March 19, 2022

Excellent service

★★★★★
March 19, 2022

Carmen was amazing! Within days she was able to order the part we needed and have the part installed! Thank you for your help in such short notice! I will definitely be going back to Pepe!

★★★★★
March 19, 2022

Great

★★★★★
March 19, 2022

Pepes is quick, professional, thorough and reasonable. Theyre MY car care home!!!!

★★★★★
Verified Reviewer
March 19, 2022

Best mechanic in middletown. Very fair prices

★★★★★
Verified Reviewer
March 19, 2022

Its good place fast services nice and clean and the people there theyre so nice

★★★★★
March 19, 2022

Maria here at Pepe s does a marvelous job . She makes sure to get all the parts you need for your repair and she also communicates to you everything you need to know about your repair . Maria will make sure you get your vehicle back in a timely manner . Thank you Maria !

★★★★★
March 19, 2022

I really love the courteous excellent and professional service provided by Pepe and his team. Marie is always helping with prompt scheduling. I find they are very reasonable and provide outstanding service.

★★★★★
March 19, 2022

Pepe Auto Repair is very reliable and dependable. They work with their customers so that they get the service done with excellence and the prices are more than reasonable.

★★★★★
Verified Reviewer
March 19, 2022

Nice place. I had to wait a while, but service was good.

★★★★★
March 19, 2022

I went to various mechanics of the zone because my car was due on inspection , this place was the only one that took care of the car right away and help me out with the issue that had, charging the necessary to pass the inspection, all the other places asked me for a lot of money and also keeping with my car several days without even calling me. Pepe s and the lady in the office were really nice and they speak spanish which is perfect !!! Thank you very much , will definitely recommend.

★★★★★
March 19, 2022

They are frienly and trustworthy

★★★★★
March 19, 2022

I have been going here for years. Never had a bad experience. I had an exhaust problem and was taking it in on a Tues. But the Friday before I lost my brakes with no warning! I work by Pepes and was 50 feet from there. Coasted into the parking lot. Pepe only started it and knew I had a brake fluid leak. A true auto Dr.! I got everything fixed. It was quick and half the price of what I thought it would be!! I cant say enough about Marie. She kept me informed every step of the way. She doesnt just work in the office. She knows her stuff!!

★★★★★
Verified Reviewer
March 19, 2022

I love this place. Extremely honest and caring owner and son. Ive been using this place for over 10 years always a pleasure

★★★★★
March 19, 2022

Very honest dedicated auto repair shop.They are reasonable priced repairs as well.I recommended Pepes auto repair because they stand behind their work!!

★★★★★
March 19, 2022

Pepes has repaired my car 3x. All work was done within a day and was reasonable. The staff is friendly and explains the work needed. Highly recommend them!

★★★★★
March 19, 2022

The staff was great. polite, efficient, detailed and quick. I was in and out in no time. I would recommend them, and Ill come back again.

★★★★★
Verified Reviewer
March 19, 2022

Always nice, courtesy, professional.We have been going there for many years. We have even bought 2 cars from Maurico. Exceptional service.

★★★★★
March 19, 2022

I ve been going to Pepe s for two years. They are always fair and treat me well. They always give good details on what s going on with your car and they make sure you understand it. The staff are great and get you the answers you need.

★★★★★
March 19, 2022

Honest, excellent service.

★★★★★
March 19, 2021

Thank you so much for the excellent service.

★★★★★
March 19, 2021

I took my car to a big-name repair shop. I was charged $150 for an estimate, and told the cost of repair would be an additional minimum of $1800. I went to Pepe for a second opinion. Fit me in right away. No charge for the estimate. Was told it was a different part that needed repair, and the cost of repair would only be about $500. On top of this, Pepe told me that whereas the first place had recommended steering wheel fluid, my car, with electronic steering, does not even use steering wheel fluid. So, for about 1/4 the cost of the first place, Pepe gave me honest, professional, prompt, cost-effective service. It has been about six weeks now, and the car still runs fine, problem remains solved.~~Catherine Maynard Garcia

★★★★★
March 19, 2021

They were very friendly and efficient. Most of all their prices are amazing. Highly recommend!!

★★★★★
March 19, 2021

cars there are very beautiful cars and they do take care of the customers very well

★★★★★
Verified Reviewer
March 19, 2021

Ive been going here since 06. The craftsmanship is impeccable. Most reasonable prices.

★★★★★
March 19, 2021

Fast, friendly service those qualities are hard to find these days. Thank you guys and lady nice job.

★★★★★
March 19, 2021

My mom and I take our cars here a lot for service and they are always very professional and pricing reasonable. They re honest and will explain everything up front, they always try their best to accommodate any issues and make sure you leave with the problem resolved. Highly recommend.

★★★★★
Verified Reviewer
March 19, 2021

I bought a car from Pepes a few days ago , their were a few minor things that needed to be addressed . Mauricio & Maria & staff were great ! So far so good .

★★★★★
March 19, 2021

Maria and pepe are amazing! Very quick and professional service. I recommend them highly!

★★★★★
March 19, 2021

Great location to get your vehicle fixed , Prices are reasonable and you get your money worth , I highly recommend this place , other locations are pricey and hardly get the issue fixed something I learned living in Middletown , Give this place a try, you won t regret it

★★★★★
March 19, 2021

Very kind and thoughtful people work at Pepes Auto Repair. they worked on my car and they said its very excellent job, explained everything

March 19, 2021

Very disappointed that I picked up my car from an oil change ans found a ton of surprises. Not only was there Wendys garbage all over the place, there was Frosty spilled all over my belongings and Twixcandy wrappers. I took a photo of my odometer and gas as soon as I parked to drop it off. 92 extra miles. Half tank now empty! Pepe tried his best to tell me the mileage was necessary and denied the mess and chocolate all over my stuff...until I found a receipt as evidence. Very unprofessional and unacceptable! Never again!!!

★★★★★
March 19, 2021

Changed my brakes in no time for a great price. Super friendly and always fun to talk with the mechanic

★★★★★
March 19, 2021

Needed to pass my inspection within 24hrs and they got the job done they re highly recommended

★★★★★
March 19, 2021

The staff at Pepe s are amazing . They are quick and professional , will try there best to figure out the issue no matter what . At Pepe s it s about customer service and not about taking all your money , the staff (Maria) makes sure you are happy ! I will never go anywhere . If any issues please consider Pepe s you won t be unhappy and you will leave very pleased !

★★★★★
March 19, 2021

This auto repair shop came highly recommended by a friend. Im happy i went. They told me what was wrong with my car in seconds and didnt charge me for it. I felt only honesty from this shop. They repaired my car in the timeframe they promised. I will return for any future repairs i may need for my car.

★★★★★
March 19, 2021

I have a 2005 toyota camry that broke down at my house. They sent a tow truck to my home took it to their shop and did the necessary repairs. The staff was very professional and informative about what repairs was needed and I must say, at reasonable price too. I recommend Pepes Auto Repair to anyone.

★★★
Verified Reviewer
March 19, 2021

They are good!

★★★★★
March 19, 2021

Me and wife bring our car to pepes no matter the issue very respectable family business who always puts their customers first. Does a very good job on our truck. Highly recommended

★★★★★
March 19, 2021

I have to say that they are the best intown! I have been going to pepes for a couple of years now and they always hold it down,any questions or concerns I have,are answered and explained even though i can be a pain its done with a smile on their faces (lol)always feel welcomed and at home when im there,very family oriented. I just love them there! Proud to have pepes auto on my side! God bless you all and keep up the good work!

★★★★★
March 19, 2021

They took me in on a last minute notice and got everything I needed done by the end of the day . They are honest and fair priced . Highly recommend them for old fashion service.

★★★★★
March 19, 2021

Brought my car to pepes auto repair after it broke down due to transmission problems. They helped me out and made the repair in less than a week !

★★★★★
March 19, 2021

We initially went to the dealer and after hearing an arm and a leg for repairs that were not applicable, we decided to contact PEPEs auto repair as a second opinion. It was the best decision we have ever made. Not only were they professional, to the point, reasonable, and repaired our vehicle as expected, the services were so phenomenal that we brought our second car back the next day for an oil change. What an amazing experience!!! So glad we found a new local mechanic who was able to fix our German car. You will NOT be disappointed, this business is highly recommended!!!!

★★★★★
March 19, 2021

They repaired my vehicle at a reasonable time and most important thing, they advise me not to spend money on things I dont need. Very humbled people Positive

★★★★★
Verified Reviewer
March 19, 2021

Pepes auto repair is the best most affordable auto repair shop in the area. Thank you Pepe for fixing my muffler.

★★★★★
March 19, 2021

Honest family business. I highly respect and recommend this trustworthy business to standby their work.

★★★★★
Verified Reviewer
March 19, 2021

Great people great prices and great work. My new family mechanic.

★★★★★
March 19, 2021

Great service Courteous, Helpful and Professional they tell you exactly what wrong. I am always satisfied with there work

★★★★★
March 19, 2021

Mauricio at Pepe s was an absolute pleasure to work with!! All the staff are super friendly and a wonderful community that works well together. They don t try to cheat you out of anything, instead, they give you all the options at extremely affordable prices. They are honest and professional. They can do things at cheaper prices but still do high quality work!! Definently my go-to place for all car repairs!

★★★★★
Verified Reviewer
March 19, 2021

Good work at a fair price. The mechanics are experts at what they do. I have tried other shops but I dont have the same level of trust in other places. You can just tell that these are great people! I was surprised at a single one-star review until I read the response from the garage. The customer was angry that the car was driven 92 miles. Look, once you have a check engine light and it is fixed that code could stay in your cars computer for up to a hundred miles or even more before the inspection computer will give it a clean bill of health and you can get your sticker. If you dont know that you may think that the shop took your car on a joy ride. They have to get the computer to do a full recycle. The fact that the shop did not charge this complaining customer, tells me that they went out of their way to make her happy. How could you give the shop one star after that? People need to be more understanding.

★★★★★
March 19, 2021

I PURCHASE A USE CAR AND THEY DID SOME SERVICE ON MY 3 CARS AND WILL KEEP USEING THEM GOOD JOB GUYS

★★★★★
March 19, 2021

This is the best auto repair in my area. Prices and Services

★★
Verified Reviewer
March 19, 2021

Nice fast response but vehicle didnt work out due to problems that were wrong with the vehicle, wish it would have been different or more open and honest about it. Could have fixed the problems and they would have had a guarentee sale.

★★★★★
March 19, 2021

Attended me immediatley. Great customer services. Will continue to take my car for services there.

★★★★★
Verified Reviewer
March 19, 2021

Fast, courteous great service. I won t go anywhere else with my car!

★★★★★
March 19, 2021

The most humble and professional mechanic in whole Middletown!!

★★★★★
March 19, 2020

I have a great deal of respect for Mauricio and his family that run the business. They have a good work ethic which means the work on your car is done right and they are always willing to stay late to listen to you, if you have any issues with your car. I had a motor replace on my vehicle and they were also able to perform the front end work and inspection. I feel safe taking my car to them. They are good people and I strongly recommend them.

★★★★★
March 19, 2020

So happy with the quick and quality service at Pepe Auto Repair. After feeling ripped off and other big name companies like Mavis and Firestone. I brought my car here and I feel they are honest about what you really need and the prices!! Please don t hesitate to give Pepe s a try!!

★★★★★
March 19, 2020

They give you the best service ever ! I prefer them over everyone else in this town. They helped me so many times with finding out what was wrong with my car and nobody else could

★★★★★
March 19, 2020

I am from NH and was stranded here in NY because my car had alot of damage after I slid on some black ice, I had no way to get home, these peole are so kind and caring they even put me and my daughter up for a night in a hotel nearby and drove us there and back the next day, I will never forget what they did for me and my daughter and I highly recommend them for all your cars needs, please go see them they are the best!!! Thank you Pepes. These people are so caring and kind!!

★★★
March 19, 2020

Got a difficult job done for an impatient person

★★★★★
March 19, 2020

Awesome customer service as well as professionalism. We have been coming to Pepe for years and we ve never had a problem. They treat you like family and they re always honest about what needs to be done on your car and what may not need to be done. I ll continue to come to Pepe to service my vehicle.

★★★★★
March 19, 2020

I have been using Pepes Auto for several years now. This is a family run shop. I have recommended many people here and will continue to do so.Very honest people. Hard to find an auto repair shop that is honest, competent, fast, and very reasonably priced. Pepes Auto checks all of theses boxes. I wholeheartedly recommend this shop. Thank you for the great service you have provided me and my family .

★★★★★
March 19, 2020

Are you tired of feeling cheated by mechanics? Are you tired of the high prices from chain automotives? Look no further. Pepes Auto Repair is where its at - a trustworthy family owned automotive. They are capable, reliable, efficient and most importantly, they are honest. As a woman, I tend to feel sketched out when I walk into an automotive. There are many factors why but mostly importantly is the intuition that gives it away. Pepes Auto Repair has never made me feel uneasy, and you wont either.

★★★★★
March 19, 2020

Ask for Maria, shes the best. Only place I go to fix my car, she is also the main one I deal with there. Nice owners, really understand, if you need a quality mechanic this is the top place to go. #givemariaaraise

★★★★★
March 19, 2020

Very professional. Maria was really nice and told me everything that needs to be done to my car and what order to do it in to avoid any further problems. The prices are fantastic and the work is outstanding my car drives like it s brand new. Highly recommend!

★★★★
March 19, 2020

I am very satisfied with the quick and affordable service. The staff is friendly. I ve taken both my vehicles there and I am happy with their service.

★★★★★
March 19, 2020

Makes sure the job is done right!

★★★★★
March 19, 2020

There work is excellent and everyones nice.. they really work with you ..

★★★★★
March 19, 2020

Pepes does great work. Pepes care about the customer and charge fair prices.