C.A.R.S. Towing & Recovery in Mt Upton

321 High Bridge Rd, Mt Upton, NY 13809, United States

★★★★★
(182 reviews)
Specialties: Towing service Auto air conditioning service Auto repair shop Brake shop Oil change service Small engine repair service Towing equipment provider Transmission shop

About

When vehicle trouble strikes, trust the pros at C.A.R.S. Towing & Recovery in Mt. Upton, NY. Serving our community since 2000, we offer 24/7 roadside assistance and towing to those who need help on the road. From flat tires to engine issues, we're your reliable choice. With Chenango County's largest fleet and Wreckmaster certification, we handle light to heavy-duty tasks. If you need work done on your vehicle, stop by our shop for technicians you can trust! Our top priorities are safety, professionalism, and dependability for all in Mt. Upton, Oneonta, Sidney, and other surrounding areas. AAA-certified and constantly devoted to improving!

Website
carstowingny.com
Address
321 High Bridge Rd, Mt Upton, NY 13809, United States
Plus Code
9HWR+F4 Mt Upton, New York, USA
Time Zone
America/New_York

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
On-site services
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Parking
On-site parking

Reviews

4.9
★★★★★
182 reviews

Most Mentioned

driver (14) company (11) communication (5) price (5) parking (3) scratch (2) cops (2) bank (2) fashion (2) gas (2)
5 stars
174
4 stars
3
3 stars
0
2 stars
1
1 stars
4
★★★★★
March 15, 2025

Great service driver was amazing polite, Great conversation, dispatch was awesome!!! Definitely recommend and use their service again

★★★★★
February 22, 2025

My wife's vehicle was hit by a large block of ice thay flew off a tractor trailer, we were at a very low point at this very moment but both brian and his father were great helps in making the whole towing experience no hassle at all. Thank you!

★★★★★
February 20, 2025

Quick, professional service. Turned a precarious mess into a no big deal recovery in minutes. Pricing was as expected for services rendered for sure. Would use again and recommend you using them if needed.

★★★★★
February 1, 2025

Fast response time, cost reasonable, driver was very courteous. Highly recommend this company if you need a tow. Bob H

January 26, 2025

This company tried to tow my brother car while we were inside it in TD Bank. Some lady hooked our car in td parking lot she said she’s doing her job so if am td customer I can’t be in td parking lot my brother came out of the car yelling at her she said she’s doing her job I’m td customer using the atm and yet she scratch he’s c63 amg and when we told her we calling the cops she took off like bullet she didn’t even wait for cops we made report and we will sue

★★★★★
January 3, 2025

I felt like an idiot, Locking my keys in my work van at the gas pump. Called my boss and he called C.A.R.S Within five minutes, I received a text stating that someone was on the way a few minutes after that Brian called to confirm my location and gave me an ETA for the driver. Andy showed up and had the van unlocked in a couple minutes these guys are very prompt and provide great customer service. I would highly recommend them. Thanks C.A.R.S For bailing me out in a timely fashion and not insulting my pride too much lol

★★★★★
November 19, 2024

Shelby and Andy were amazing with me last night, the communication was phenomenal. I was stuck in a ditch last night and I called them they answered quickly, I explained the situation she quickly and calmly told me the price. Shelby got Andy out to where I was at in about 20 minutes. Andy was making a terrible situation a good situation by cracking jokes and it made me feel better about what happened. Shelby and Andy deserve good and better days. Thank you.

★★★★★
August 21, 2024

Amazing service! Had a flat tire and the gentleman who came to help me spent the extra time to find the leak and repair it instead of just using the emergency donut tire. He went out of his way to make sure I would be able to make it home safe in the dark and I am so grateful. He was friendly and professional and I highly recommend C.A.R.S. Towing. Thank you!

★★★★★
February 26, 2025

I would definitely recommend cars they are extremely respectful and funny and I wouldn t choose any other company they couldn t have done a better job

★★★★★
February 26, 2025

They came to the rescue when no one else would.

February 19, 2025

This company is the worse company ever I was in td bank trying to take money out came back out sat in my car calling td because they locked my card and some was in parking lot saw me coming out the bank and hooked my car and scratch it I came out yelling at her and asked her what the hell she s doing she said I m doing my job I said I m Ted customer you saw me coming out Then I said I m calling the cops and she took off she wouldn t even wait for the cops

★★★★★
Verified Reviewer
February 19, 2025

Courteous, friendly and professional. Best tow truck experience Ive ever had.

★★★★★
December 19, 2024

Brian was so helpful and professional

★★★★★
December 19, 2024

Wow these guys have the trucks the gear and the knowledge! What a great team! Greatful for CARS Towing & Recovery for sure! Thank You! Stay safe

★★★★★
December 19, 2024

very kind employees!

★★★★
November 19, 2024

Good friendly service

★★★★★
Verified Reviewer
October 19, 2024

9/21/2024 I encountered a bit of a car problem while attending a car cruise at Brooks BBQ in Oneonta, NY today. Decided it was best NOT to attempt to drive back home ..so,I called AAA for a flatbed ride home! AAA assigned C.A.R.S.Towing & Recovery to help me. I was lucky to have Jim come to my rescue! My wait tyme was minimal, Jim was kind, polite, professional, and had my injured car safely secured & up on that mobile silver platter in no tyme at all ! My car was safely delivered back home to Frankfort NY with no further problems. I just want to SINCERELY thank JIM and the gang at CARS for being there for me in my tyme of need! And for a job well done!! I strongly recommend C.A.R.S.Towing & Recovery to any and EVERY one!! They are Simply The Best!!!

★★★★★
September 19, 2024

Completely professional and very thorough! I appreciated being serviced!!

★★★★★
September 19, 2024

Service was on time as scheduled and driver was professional and nice to work with.

★★★★★
September 19, 2024

I canceled w triple a while on the phone reporting. Cause My cat started. She never canceled. I am not happy w AAA. not your fault

★★★★★
September 19, 2024

Always my number one choice. Always on time, courtesy, and take care if your vehicle from time of pick up to drop off! Thanks again guys!!!

★★★★★
September 19, 2024

Very professional and super nice. I would highly recommend using C.A.R.S. Towing & Recovery.

★★★★★
September 19, 2024

FANTASTIC service !! Very professional . I highly recommend!!!

★★★★★
September 19, 2024

Best towing recovery around can t beat there Honesty and professional manner

★★★★★
August 19, 2024

The driver was very courteous and arrived in a timely manner. Very pleased with their service!! Thank you so much!!

★★★★★
August 19, 2024

Person who came to help me was very professional and efficient, jump started my car for me quickly.

★★★★★
August 19, 2024

Driver was quick, professional and polite. I enjoyed the experience meeting the driver. I always use C.A.R.S Towing when I need to get the job done in a timely manner. Thank you

★★★★★
August 19, 2024

From the person picking up the phone, to the person picking up the vehicle - friendly & helpful! Much appreciated during a time of stress, having a vehicle broke down needing to be towed. Appreciate the great service!

★★★★★
July 19, 2024

Andy came within 20 minutes of my call to AAA jumped our car took great care of us!! Thank you!

★★★★★
July 19, 2024

Driver was excellent and knew exactly what he was doing. Listened to my concerns and took them into consideration. Would love to do busy with this company every time I need a tow. (Hopefully not that often tho)

★★★★★
July 19, 2024

Jim was so kind and knowledgeable.

★★★★★
July 19, 2024

Best tow expert ever, prompt, friendly, highly recommended.

★★★★★
July 19, 2024

Very good service

★★★★★
July 19, 2024

Had a deer vs auto accident on a Sunday. Response was timely, driver knowledgeable, and towed my car to the collision center of my choice. Much thanks for services.

★★★★★
July 19, 2024

One word describes my experience Excellent

★★★★★
June 19, 2024

A-1 service, couldnt have been more polite and professional, they will be the only tow service I ever call, reasonable price too.

★★★★★
Verified Reviewer
May 19, 2024

Very reliable, quick ,and friendly service!

★★★★★
May 19, 2024

Great service, quick, competent and friendly! Very appreciated in the circumstances

★★★★★
April 19, 2024

This family business was the only good thing about breaking down in the middle of a 10-hour road trip. Excellent, fast, friendly service. Our stranded family was well cared for.

★★★★★
April 19, 2024

Super friendly people that worked with my situation to make sure I was in a safe vehicle. Would highly recommend for anything that needs done.

★★★★★
April 19, 2024

Very satisfied would definitely recommend!

★★★★★
April 19, 2024

Very pleased with my experience, thank you.

★★★★★
April 19, 2024

The gentleman was friendly and accommodating and prompt. He tried to jump start the car before towing it. Much appreciated!!!

★★★★★
April 19, 2024

Drivers were both very perfetional and knowledgeable about what was need to get my car out with no damage. Always a pleaser dealing with this company will highly recommend them!!!!

★★★★★
April 19, 2024

AWESOME!!! He did an Amazing Job!! He was professional, respectful, kind, knowledgeable, and helped me when I was in serious need. CARS Towing and Recovery IS THE BEST!!!!

★★★★★
April 19, 2024

Excellent service, timely and efficient and pleasant! Recommend!

★★★★★
April 19, 2024

The technician was excellent and very knowledgeable.

★★★★★
Verified Reviewer
March 19, 2024

Great towing company

★★★★★
March 19, 2024

While at a local gas station stranded in the middle of the night with loose lug nuts & nothing to tighten them with CARS was so generous to get their tools out to help free of charge. They were very friendly & quick to help so we could get home after a long trip from FL.

★★★★★
March 19, 2024

On an unlucky day we used this group not once, but twice, for towing. They were incredibly kind and helpful in a tough situation. We are grateful they allowed two passengers to accompany the car as there were no other travel options in the area. Highly recommend!

★★★★★
Verified Reviewer
March 19, 2024

Very quick, professional response.

★★★★★
March 19, 2024

Great professional service. I used AAA and they sent me these guys. Once they got a hold of me there was great communication and they got to me quickly. The tow driver Todd was a cool guy too. He was careful while hooking my car up to not cause any more damage that was already there and seemed to enjoy his job and had a good attitude. Obviously I hope to never need to be towed again but I would use these guys again if I needed to.

★★★★★
Verified Reviewer
March 19, 2024

I have used CARS more times than I can count. Brian and his crew are wonderful! Professional and courteous employees. Timely responses, even 40 miles away. Great communication. I use AAA and always request CARS when bad things happen to my vehicle.

★★★★★
March 19, 2024

Brian Dean provided excellent service and answered all my questions. Visiting Binghamton University from Nevada and woke up with a dead battery on a new rental truck. Came out on time, powered it up and ran perfectly the rest of my visit. I would highly recommend Brian and the crew in any emergency. Thanks, Brian, for pulling my bacon out of the fire!! :)

★★
Verified Reviewer
March 19, 2024

Very expensive!!!

★★★★★
March 19, 2024

Got a flat tire while on a business trip and called in for help. Shelby was an amazing help with changing out my flat tire! Super polite, professional and quick! A+++++ Services

★★★★★
March 19, 2024

What a diamond in the rough! I called AAA to tow my car which was overheating. Todd called me to let me know he was on the way. He was very down to earth and friendly on the phone. When he got there, he hooked me right up, and we talked through the whole process. Its so nice to meet friendly, caring people in the tow industry! He was very careful with my car and made sure that he knew where I was bringing it. What a great experience!

★★★★★
Verified Reviewer
March 19, 2024

Great tow shop. Professional and reasonably priced.

March 19, 2024

Ver rude on the phone asked to get my car towed and they called me a liar about the height of my car and that I didnt have AAA. Didnt give me any warning that they werent coming and left me stranded.

★★★★★
March 19, 2024

C.A.R S. was super prompt and professional. They took great care to extract my vehicle from a precarious position with no damage! Thank you for taking the time to get it right, and for making me feel like I had a high performance pit crew on my side! 12 out of 10 stars! :-)

★★★★★
March 19, 2024

Brian is friends with my husband any calls we get up that way we send to them. Only the best out of this business wouldnt have anyone else help us. 5 stars all the way.

★★★★★
March 19, 2024

Humbled because I got my truck stuck. The owner and his daughter show up with what I would consider the cleanest, most well-kept, tow truck I have ever seen. (Show truck) Kinda made me feel special even though I was mad at myself. They were prompt with time and reasonably priced.

★★★★★
March 19, 2024

Thank you he did a great job resolving taking the car out of the garage

★★★★★
Verified Reviewer
March 19, 2024

Worked well with changing my tow request from Tesla to AAA, good to work with.

★★★★★
Verified Reviewer
March 19, 2024

I have a Tesla and thank goodness they are trained on how to handle Teslas.

★★★★★
March 19, 2024

Todd got my vehicle running in a timely fashion and I was able to get home. Great service!

★★★★★
March 19, 2024

Great Service, would recommend

★★★★★
March 19, 2024

Very fast, they worked around my schedule first thing in the morning, took great care of the car. Amazing customer service and very friendly!

★★★★★
March 19, 2024

As always, CARS goes above and beyond. Great People. Great service.

★★★★★
March 19, 2024

Todd should get a raise. Great service

★★★★★
March 19, 2024

Jim was very professional and so polite. He put my mind at ease and I highly recommend this towing company with an A plus rating. Thank you AAA for sending C.A.R.S to tow my vehicle!!!

★★★★★
March 19, 2024

Very kind & timely, efficient service. Requested a tow online with AAA and got a call from Jim within forty minutes saying that he was already on the way! Thank you so much for your help!

★★★★★
Verified Reviewer
March 19, 2024

Great service! Friendly, communicative, fast, and reliable! Thank you for the tow! Thank you for keeping me updated! And thank you for being fast and efficient!

★★★★★
March 19, 2024

C.A.R.S. towing is the only company I will ever use! They answered all of my questions, quickly scheduled my tow and left me with no concerns driving off with my vehicle to deliver it to its destination. Jim Dean was the operator who performed the tow and was very respectful and treated our old 04 dodge dakota the same way you would treat a $100k showroom car. I appreciate the professionalism that this company provides. I highly suggest using C.A.R.S. as your only call for all your towing needs!

★★★★★
March 19, 2024

Prompt, friendly, texted AND called to communicate when they would arrive and that they were there. Excellent.

★★★★★
Verified Reviewer
March 19, 2024

Amazing service! The driver was timely, communicated well, assessed the situation quickly and was able to extract my car from a tricky situation without damage. I highly recommend.

★★★★★
March 19, 2024

he was there in 30 min or less. very nice man.

★★★★★
March 19, 2024

Very professional they know what to do, Very easy communicate!!!!!! Blazer did your business leave !!!

★★★★★
March 19, 2024

Fast service!

★★★★★
Verified Reviewer
March 19, 2024

Super friendly and fast

★★★★★
March 19, 2024

Friendly guy, fast!

★★★★★
March 19, 2024

Todd was very professional , courteous, and efficient . He took great care in extricating my car from the bank. All in all a great experience. Very grateful for his service. Thanks Todd

★★★★★
March 19, 2024

Just top notch. Got me up and back on road quickly! Can t say enough about service.

★★★★★
March 19, 2024

Efficient careful professional

★★★★★
March 19, 2024

Didn t wait long was happy about that professional

★★★★★
March 19, 2024

Great service

★★★★★
March 19, 2024

As the owner of a car dealership for over 24 years CARS Towing is truly who you call when you need a tow and want it done right!

★★★★★
March 19, 2024

They were promt and knowing how to do their job fast and efficient . Took only about 10 min. They did a GREAT JOB at a RESONABLE price I would use them again. I have this C.a.r.s. Towing Co. In my contacts. Outstanding towing service.

★★★★★
March 19, 2024

My first experience with C A.R S. and it was a great one. Sent by AAA to get my car started in the Oneonta Walmart parking lot. Arrived in way less than the ETA. Got my car running quickly and gave great recommendations for follow up. Extremely kind and helpful.

★★★★★
March 19, 2024

Very good experience during a very bad experience. The team here showed up to help me in the middle of a snow storm. Very friendly and knowledgeable people. I m thankful to have worked with them through this experience. If you need a tow or a company to work with you through the insurance process, this is a great one to pick!

★★★★★
Verified Reviewer
March 19, 2024

Friendly, fast service I would recommend this towing company

★★★★★
March 19, 2024

He arrived only 25 minutes after I called AAA! Great service!

★★★★★
March 19, 2024

Great, prompt, friendly, and helpful service!!! Very much appreciated!! Thank you

★★★★★
March 19, 2024

One of the best towing companies in otsego County. Quick an easy

★★★★★
March 19, 2024

The driver was very knowledgeable and skilled, I was impressed and knew my BMW would arrive safely at the dealership. Thank you.

★★★★★
March 19, 2024

Prompt friendly service

★★★★★
Verified Reviewer
March 19, 2024

Tow driver was super friendly, fast, and kind for the situation I found myself in. He met me on a weekend in the middle of nowhere, in the snow, where three tows had denied coming. He helped my sister get her car out as well, as shed gotten it stuck in the snow while trying to pick me up. My car was then stow and towed safely to the correct location it needed to be in an entirely different state. Promptly delivered on the day they said it would be, even sent a text when completed. Cant thank this company enough. 20/10.

★★★★★
March 19, 2024

Guy that towed my car was very nice and knew what he was doing. 10/10

★★★★★
March 19, 2024

Helped me get back on the road

★★★★★
March 19, 2024

They were very fast to get to me and my driver was awesome. He drove me an hour and a half to the service center. Will definitely use them again.

★★★★★
March 19, 2024

Very quick and great, friendly service. Second Time Ive had to call. Same driver both times. Todd was very nice and helpful. Started my car right up. I am going to get my battery replaced this time! Thank you!

★★★★★
March 19, 2024

Excellent and prompt service! Ive used their service twice now and they did a great job both times.

★★★★★
March 19, 2023

They are awesome to deal with. They always do an awesome job

★★★★★
March 19, 2023

Exceptional response time to my call for towing. Friendly and very helpful staff. Definitely will call them again if needed!

★★★★★
Verified Reviewer
March 19, 2023

This place hooked me up after hitting a deer laying in road. Towed both my truck and trailer to safe location. Then helped me by fixing broken fuel lines. Was overall a great company to deal with.

★★★★★
March 19, 2023

Always a pleasure dealing with CARS.

★★★★★
Verified Reviewer
March 19, 2022

Towed my car after a deer hit, with absolute care. Fast and courteous. Id use them again without question.

★★★★★
March 19, 2022

Cars Towing is always there when you call and great to deal with and get people!!!

★★★★★
Verified Reviewer
March 19, 2022

Very professional. When I was broke down on the side of the CARS was there with the quickness.

★★★★★
March 19, 2022

Mike was on time and quickly loaded my truck that had broken down. My vehicle was delivered to the correct location unharmed. Mike was great to deal with him and if i need another tow again, i hope he is the one that shoes up again. Thanks Mike!

★★★★★
March 19, 2022

CARS - Travis Brown & Mike McCall Thank you both for a pleasant experience in recovery of my 2006 Chevy Monte Carlo from the median of interstate 88W, exit 8 on a snowy slippery morning of January 17,2002 Positive

★★★★★
Verified Reviewer
March 19, 2022

Excellent service, friendly staff, reasonable rates

★★★★★
Verified Reviewer
March 19, 2022

I want to thank Travis for his friendly professional attitude. I hit a deer up the way in Greene and he made sure I was safe in a hotel until I could get a rental to drive back home to Connecticut. I really appreciate you Travis. Thank you again for being a good human being !!

★★★★
Verified Reviewer
March 19, 2022

Amazing

★★★★★
March 19, 2021

Fast, friendly and affordable service! I could not have asked for a better experience

★★★★★
March 19, 2021

We ve used this company multiple times in the past 10 years. Always professional, fair prices and great staff. Wouldn t use anyone else. Highly recommend. Thank you CARS!

★★★★★
March 19, 2021

best guys around very affordable and treat you like family wont call any one but them

★★★★★
Verified Reviewer
March 19, 2021

So far so good

★★★★★
March 19, 2021

Car sunk in deep snow/battery dead. Needed to be winched. THANK YOU, Carl! A++++ service.

★★★★★
March 19, 2021

I have worked with these guys quite a few times, very friendly and knowledgeable. Will do business with them again!

★★★★★
Verified Reviewer
March 19, 2021

Excellent all the way around

★★★★★
March 19, 2020

Absolutely amazing people. Couldnt ask for more friendly and professional group of guys.

★★★★★
March 19, 2020

I broke down with my mom and it was quite scary, cars came and helped us. They were very quick and very nice.

★★★★★
March 19, 2020

Very accommodating affordable and friendly services

★★★★★
March 19, 2019

Very reliable, kind and a overall GREAT company. I only do business with cars and HIGHLY recommend them to everyone I know, even people I don t. Thank you for the great experiences when I was broke down it helped ease the stress of being stranded.

★★★★★
March 19, 2019

Very friendly, understanding and great reasonable rates. Was quick to show up and very professional. I would recommend them to anyone!!

★★★★★
March 19, 2019

When my car broke down on the side of the highway, Brian and Cars Complete were quick to respond and tow it safely to my home. Their prices are very reasonable and their staff is very friendly.

★★★★★
Verified Reviewer
March 19, 2019

The guys are CARS are very knowledgeable and caring. The treat you and your vechical with respect. I recommend them highly for anybody that needs a tow.

★★★★★
March 19, 2019

Brian quickly came to our rescue pulling our truck and 5th wheel out of the mud. His knowledge and expertise helped to make a bad situation much more bearable. Within minutes, we were back on pavement and ready to roll. Many thanks

★★★★★
March 19, 2018

I use my car for work and drive 65 + miles a day....no matter what the weather, or time of day, I know I can count on Brian and CARS to take care of any help I need. Flat tires, tows, jump starts you name it... I have called them to help others who have broken down in the area too!!!

★★★★★
March 19, 2018

I was in an accident recently and a nice person passing by went and got Brian. When Brian got to the accident he was the first person to arrive and I was near panick. He called the police for me and reported the accident. He was able to explain the entire process to me. Overall Brian and the people that he had on scene to help him with my car made the entire ordeal much easier for me! I will use them in the future and I would recommend them to anyone. Wonderful people. Honestly.

★★★★★
Verified Reviewer
March 19, 2018

Class act.

March 19, 2018

Not good mannered. Very rude.