Mike's Auto Body in New Brunswick

269 Remsen Ave, New Brunswick, NJ 08901, United States

★★★★☆
(83 reviews)
Specialties: Auto body shop
Address
269 Remsen Ave, New Brunswick, NJ 08901, United States
Plus Code
FGJX+RM New Brunswick, New Jersey, USA
Time Zone
America/New_York

Business Hours

Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
7 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards Credit cards

Reviews

4.3
★★★★☆
83 reviews

Most Mentioned

insurance company (6) job (5) pictures (3) estimate (3) communication (2) payment (2) price (2)
5 stars
62
4 stars
5
3 stars
6
2 stars
2
1 stars
8
★★★★★
December 13, 2024

They did a wonderful job on my Toyota sienna

December 11, 2024

They wanted me to commit to do the work with them prior to getting the estimate! A complete waste of time

★★★★★
June 5, 2024

Office very clean and professional business staff . Price estimate was given the same day. Hope my car insurance pays for it now.

Review photo
★★★★★
September 6, 2023

Have been here several times. They have made repairs on my Mercedes, Jeep, and most recently my Honda. Each time I have been satisfied with their work. Great communication and the owner is very friendly. Would highly recommend this place.

★★★★★
August 31, 2023

I don’t wish for anyone to get into a motor vehicle accident but if you do I highly recommend Mikes Auto Body in New Brunswick there professional courtesy and customer service was amazing as well as the work that was performed on my car. They kept me posted with a weekly updates and completed the job as scheduled.Thank you for the wonderful service and keep up the amazing work.

January 11, 2023

RUN away from this place. They will replace the parts just to make more money even if they are working or nothing is wrong. This is my second posting on this shop. My experience was anything but frustration. Originally the estimated cost of repair was about $5000 which was in line with other estimates. Like others they said may be slightly different after they take it apar. First they said after the adjusters review they can give me an estimate when to finish. I even gave them a deposit so that they can get most parts ahead of time. It took them two weeks after the adjusters visit to finalize their invoice to over $9000. After approval of the payment by the insurance spoke to Ed who gave me a completion date as Dec 12 which was 8 days after they got the money. The job was never done, I called the day to pick up. they said it is scheduled to be delivered on Jan 12. I was so frustrated, Millie then said she would be talking with Eder to see if they can make it possible for earlier. Well I stopped sometime later just to see my car. Ed the owner was there, he showed me the car which was completed, when I questioned him, he said they were waiting for the insurance company to issue another check because they found another problem. I came after the insurance company approved it. I opened the hood and realized that they have changed the frame that had no damage. I told hit the pictures do not show any damage he said needed to be change and confronted me that I was accusing them cheating. I am attaching the picture here. This is the damage that took them 2 months to finish. Also marked part has been changed on both sides which have nothing to do with the accident. When I asked to get the parts Ed said he did not know if they still have them as they are sent for recycling. Long Story Short. Run away from them, find someone else for a better experience.

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★★★★★
July 28, 2022

I had Mike's auto body work on my car just last week on Wednesday and the car was ready by yesterday. The work was done expertly and completed as an excellent job even the color matches perfectly with no differences in shading. Throughout the repair, I was kept informed on the work and also received pictures along the way. Out of the many repairs I've done with previous cars at different locations, I will definitely recommend Mike's Auto Body. Thank you and I appreciate the work

★★★★★
January 28, 2021

My insurance company let me know of this place, and I'm so happy they did. The owner and his wife are so nice and sweet, they both know what they're doing and are very easy to work with. I felt very comfortable leaving my car in their hands. They also finished the job 2 days early! And my car looks even better than when I first got it a couple of years ago. Great people, great service, definitely choose them for anything you need.

★★★★★
Verified Reviewer
September 19, 2024

Good

★★★★★
July 19, 2024

Quick service, had the quote back before the end of the day.

★★★★★
June 19, 2024

Highly recommended, they do excellent work. The workers are very friendly and the waiting time is very short. They fixed my car in less time than they had told me and it turned out excellent. I would recommend it 100%! Thank you so much!

★★★★★
Verified Reviewer
May 19, 2024

Great communication, fast work and gave me my car back looking brand new. Highly recommend this shop, thank you !

★★★★★
March 19, 2024

I ve had work done here several times and the quality of work never disappoints. 5 stars doesn t do this place enough justice!! I 100% recommend this place to anyone needing their services!!

March 19, 2024

My insurance company set up an appointment here for an inspection after an accident. Once I arrive Im told they cant help me because the parts are hard to come by. Why did insurance have this place in THEIR list when they cant provide the service?

★★★★★
March 19, 2024

Great service

★★★★★
Verified Reviewer
March 19, 2023

Rep Mr. Bartels and bodyman Louie are the best! Highly recommend. Other friends and family very happy w services.

★★★★★
March 19, 2023

Quality and speed.

★★★★★
Verified Reviewer
March 19, 2023

Professional repair work. Kept us updated on the repair progress.

★★★★★
March 19, 2023

They are very professional. Their work is neat, clear and well organized. They will say things whst they mean and work in timely manner.

March 19, 2023

Ed and Millie really did not want to answer too many questions and seemed to be offensive. Ive decided not to do business with this company and will let my insurance company know about my experience. It was disappointing.

Verified Reviewer
March 19, 2023

If you want your car to be done in a timely manner this is your last stop. They tell you something and once they have the control of your car then make you run around. I even spoke to owner Ed after the staff failed deliver the car on a day that they said will be ready. The owner said it was the insurance. My suspicion is that they were trying to maximize the payment and made the works stall. Then after the insurance approved the the owner said they will deliver it in a week. When I called they sent me pictures that the car was sitting in the shop. It has been another week and now they are telling me I texted me that it was going to be delivered in another two weeks. I did not approve the text and did not see their text. The shop looks trustworthy place but they have no problem giving you false promises. Just find better place if you want stay away from frustrations.

March 19, 2023

my car stinks after picking it up and I will never use them again. And they work hand in hand with the insurance companies, shady business practices

★★★★★
March 19, 2022

Second time I ve used Mike s Auto Body and I really could not be happier. My car looks brand new, it was done sooner than expected and every detail was perfect. I recommend Mike s highly

★★★★★
March 19, 2022

A few years ago when my husband hit a deer, they did a great job reparing his truck but more than that, a couple weeks ago when we had a question about it (2 years later) they were so nice about everything and even took a look at it for us. Nothing was actually wrong in the end and we had just thought a piece that didnt exist was missing. Even after it was clear we accidently wasted their time, they were so helpful and kind about it all.

★★★★★
Verified Reviewer
March 19, 2021

Ed and his team have been helping me and my family for years. They are friendly and do quality work. I wouldnt take my vehicles anywhere else. Ed did right when my insurance company tried to cheap out on a fix so I trust his honesty and it shows in their customer service.

★★★
March 19, 2021

I cant come in yet I will see you next week it busy time for my son and I can leave the car no rental

★★★★★
March 19, 2021

I have been going to Mikes for years. The whole staff is professional, honest, reliable, knowledgeable. They do really good work. I have been to other places where they try to cut corners. Not Mikes. They do it right the first time. Only place Ill go to have my work done!

★★★★★
March 19, 2021

Mikes Auto Body was amazing I had a really good experience with them. Quick, professional and 5 star work. They will be my go to auto body ship for my family, friends and I. Recommended 100%

★★★★★
Verified Reviewer
March 19, 2021

Fast service

★★★★★
Verified Reviewer
March 19, 2021

Good Service Did A Great A Job

★★★★★
Verified Reviewer
March 19, 2020

Good service

Verified Reviewer
March 19, 2020

The wears place in earth. I will never got back there..the boss screamed at me insulted me .for some reasons he talk I was a man..never never go there

★★★★★
March 19, 2020

Very Professional

March 19, 2020

Highly unprofessional and the worst place to get your car fixed. I was told they are going to use all genuine Honda parts on my brand new Honda Civic which they dont now eventually blame the insurance company for putting after market parts .. Absolutely do not recommend this place for any Honda owner . They will give an excuse of fine prints on documents you sign. Zero stars ..

★★★★★
Verified Reviewer
March 19, 2020

Their staff is first class when it comes to courtesy and efficiency. My repair from day 1 through completion was effortless. They work with local rental car companies which takes the additional hassle and stress out of the equation. Their work is outstanding, and they gave updates with photos throughout the repair process. I would highly recommend them! Thank you all, the scuba diving girl

★★★★★
March 19, 2020

Mike s auto body is one of the best in the business. My experience here was phenomenal. They kept updated with every detail of my vehicle, right down to the penny. I recommend this repair to anyone.

★★★★★
March 19, 2020

Working with Mike s Auto Body to have my car repaired was a great experience. My car looked brand new after the repairs. The quality of their work was impeccable, but what sets them apart is their customer service. Everyone in the office was very responsive, helpful and friendly. When my insurance company wanted to cut corners on the repairs to save cost, Mike s Auto Body advocated for me and made sure that the repairs were done the correct way rather than the cheapest way.

★★★★★
Verified Reviewer
March 19, 2019

Professional. Great work

★★★★
March 19, 2019

Awful at replacing things

★★★★★
Verified Reviewer
March 19, 2018

I love it and they do EXCELLENT work on your vehicle

★★
Verified Reviewer
March 19, 2018

Very expensive

★★★★★
Verified Reviewer
March 19, 2018

Great place, would definitely recommend

★★★
Verified Reviewer
March 19, 2018

Best

★★★★★
March 19, 2018

Amazing service! They treat you like a family. Richard, good job!

★★★★★
Verified Reviewer
March 19, 2017

Absolutely love this place! Everyone was really friendly and the did an awesome job on my car! From start to finish, the process was great! Turnover time was about a week to smooth out dents and repaint some damage I had on my passenger back door. They even cleaned the inside which was a nice surprise! Definitely would recommend them to anyone who needs body work done on their car!

★★★★★
Verified Reviewer
March 19, 2017

It is not a place where you would like to go. But if you have to, experience will be great.

★★★★★
Verified Reviewer
March 19, 2017

Ive had the misfortune of needing Mikes Autobodys services a few times in the few years Ive been driving. Every time Ive had to bring my car in for repairs they were polite and professional. I really appreciate their email and text updates because they make me feel that Im an important customer and help keep me informed on whats going on with my vehicle. Mikes Autobody always does an excellent job on the repairs and Ive been satisfied with their service every time Ive required it.

★★★★★
March 19, 2015

Here you get the best service never knew you had acciident clea &professional

★★★★★
March 19, 2015

I have used Mikes on a few occasions over the last couple of years. Their service is outstanding and their work speaks for itself. The estimate process is painless and the work has always been completed on time. I use them for my work vehicles as well as my personal ones and would not hesitate to recommend them to my friends and family.