AAMCO Transmissions & Total Car Care in New Windsor

295 Windsor Hwy, New Windsor, NY 12553, United States

★★★★★
(367 reviews)
Specialties: Transmission shop Auto electrical service Auto repair shop Auto tune up service Brake shop Car repair and maintenance service Oil change service Repair service Tire shop Vehicle inspection service

About

We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more.

Website
aamconewwindsor.com
Address
295 Windsor Hwy, New Windsor, NY 12553, United States
Plus Code
FX82+C8 New Windsor, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.7
★★★★★
367 reviews

Most Mentioned

team (13) check engine light (13) pricing (11) inspection (10) informative (9) codes (6) management (6) diagnosed (6) axle (5) desk (5)
5 stars
325
4 stars
11
3 stars
4
2 stars
4
1 stars
23
★★★★★
February 13, 2025

I had a fantastic experience here. They were fair, transparent, and super helpful. I’ve been to many places over a few years in the area trying to get help with some recurring issues. AAMCO New Windsor diagnosed and solved them immediately.

★★★★★
January 17, 2025

I went in for several fluid changes, including the transmission, transfer case, differential, and coolant. They completed the job smoothly without any issues. I also received a 10% coupon added to my bill. Thank you, Lea and the team at AAMCO New Windsor! 🙌👌

★★★★★
January 4, 2025

Seriously, I highly recommend bringing your vehicle to Ray. He knew what was wrong with my car. Especially when I couldn't quite explain the problem. All the staff are very knowledgeable and professional. I felt very comfortable because the staff are confident. I would recommend AAMCO to all my friends and family.

★★★★★
January 1, 2025

Engine light went on. I went there and Ray did a diagnostic. They showed me the issues and kept me informed of what had to be done. It was straight forward and honest. That’s all that’s needed to return when auto service is necessary. Lea was very accommodating when I needed to come. The frontline person is a good indicator of the integrity of the business.

★★★★★
December 31, 2024

Best Transmission repair shop in Orange County. Very knowledgeable and friendly staff. Would highly recommend to friends and family. I got to meet the owner and he’s a great person also. Thanks again for the honesty and fair pricing!

December 19, 2024

Okay. I thought that I had met what seems to be all the rip off artists there were in this world of Auto Mechanics, But this Amoco proved me wrong. The Owner went outside to my car sat inside and couldn't even figure out how to start the car when the security lock had set itself. Wow there goes my faith in his knowledge about safety shut offs. His head mechanic had to figure this one out and did after I told them what it was?????. He than got upset and aggressive when he couldn't star it and is reprimanding me for parking it behind the garage door when he was supposed to check it. Wow you need to spend some of that money you are making from false diagnosis and use it for anger management. I should have left then. After he not being able to pull any codes for the issue I came in with and is too lazy to change out what part I needed he tried to sell me a new part??????. I give him 1 star and that is for the person's that work for him putting up with his anger issues. What an overly zealous, pompous individual with no desire to go above and beyond for his Customer. Also he charged me 4.00 for supplies and did not use any supplies beware of this scheme. Also beware that some of these shops are copying other establishments 5 star reviews and pasting them to their Companies website. I will be contacting BBB. By the way his quotes for parts are Bogus too.

★★★★★
November 12, 2024

I am very pleased how AAmaco and the team Ray & Lea have great customer service, Ever since I been bringing my vehicle to AAmaco they take immediate charge of the issues my vehicle Is having and fix my vehicle in a timely manner. They take the time in explaining the price and the issue they found. I highly recommend AAmaco New Windsor as your car auto repair service.

★★★★★
November 8, 2024

Took my Express Van to AAMCO on Windsor Highway for an ongoing issue. They checked it out and did a thorough assessment. Lea and Brad were very knowledgeable and explained everything. Their honesty is very important and I am really appreciative; so many other places try to sell you costly unnecessary repairs! Save yourself time and effort, and go to this AAMCO first for an honest, experienced evaluation. 👍

★★★★★
March 19, 2025

Lea made my experience pleasant and carefree. Her costumer service was delightful. I will recommending this shop to anyone looking for auto service and an excellent service

★★★★★
Verified Reviewer
March 19, 2025

Great place for service. On transmissions and friendly staff UPDATE: I had a leaky transmission gasket on my f-150.I called in the morning and they had me in shop same day by 1030 and out the door by 130pm.the guys at the new windsor AAMCO are top notch and the service was fantastic,this shop is a keeper for future auto work as needed. thnx guys for fixing this leaky trans

★★★★★
March 19, 2025

My experience at this place was very good the technician was very knowledgeable my wait was very comfortable thanks so much guys my car drives much better

★★★★★
March 19, 2025

Great guys! honest and affordable. Thanks to Don & the team

★★★★★
February 9, 2025

Lea was amazing and able to get me in quickly. Thank you for your help!

★★★★★
February 9, 2025

The mechanics at the route 32 location were extremely thorough completed the work in a timely manner.

★★★★★
February 9, 2025

My Chariot is better than EVER! You are NOW, my GO TO Shop! I m telling EVERYBODY!!! Thank You So Much for the attention to detail Ray, your the BEST!

★★★★★
January 9, 2025

2002 Lexus gs300 250.000 miles daily driver daily driver, 160miles round trip 6 days a week ,car runs like a top.Wouldnt take it anywhere else.Serviced by Ray and his guys 5 stars they will not disappoint !

★★★★★
January 9, 2025

Quick and personable.

★★★★★
Verified Reviewer
January 9, 2025

Trust worthy and experienced mechanics. Posted the above 2 years ago. Went back for more maintenance and repair recently. Repeat customer - need I say more?

★★★★★
January 9, 2025

5 star service. They did a full check on my car and had it ready in 2 days! Well worth the money

★★★★★
January 9, 2025

Fast and Reliable Service

★★★★★
January 9, 2025

Thank you for the quick turnaround and the excellent customer service.

★★★★★
December 9, 2024

Great friendly staff, more than helpful to price out a new transmission for my truck. I did not get my transmission replaced because I don t have funds, but I would absolutely recommend this shop to anyone who needs work done on their vehicle.

★★★★★
December 9, 2024

Car was running extremely rough, they very quickly diagnosed and fixed the problem. Highly recommend this business!

★★★★★
November 9, 2024

The team AAMCO is well experienced and understand the full dynamics of repairing a transmission. I fully recommend them for ANY repair your car needs.

★★★★★
November 9, 2024

Personalable, professional, and most importantly diagnosed the problem and resolved it quickly. Thank you!

★★★★★
November 9, 2024

These guys are the best!!! Definitely trustworthy and professional! I don t hesitate to bring my vehicles to them for diagnostics and repair!

★★★★★
November 9, 2024

I had an amazing experience at AAmco Ray, Lea, and Brad were absolutely fantastic. Their customer service was top-notch. They were friendly, knowledgeable, and went above and beyond to ensure I was satisfied. Brads technical expertise was evident, and he explained everything clearly. I highly recommend AAmco for any automotive needs. Thanks again to the whole team!

★★★★★
November 9, 2024

The people here are amazing. They were incredibly helpful and fixed my problem quickly. I very highly recommend them.

★★★★★
Verified Reviewer
November 9, 2024

I have a car shield for my warranty. And AAMCO was one of the approved vendors on their list. I had multiple issues. First, it was my axle , and I had a starter that needed to be replaced.. They did an excellent job and got it done quickly. I highly recommend them

★★★★★
November 9, 2024

Excellent service with very friendly staff. You re always in good hands with AAMCO of New Windsor.

★★★★★
October 9, 2024

Our car broke down while visiting from Long Island, and we had to have our car towed to a local shop. The folks at aamco worked out a solution quickly, and brought our car back from the dead. Highly recommend the team here!

★★★★★
September 9, 2024

Aamco did an excellent job on my 2016 GMC Terrain! From start to finish they were extremely thorough with us when it came to the issues with my car and they explained everything while including photos to ensure us of what was wrong and what was being done which made me feel so much better!! All of the staff there were personable and extremely helpful during the repair process! Plus they did a great job with getting it in and out and it drives amazing! I would absolutely recommend them for your transmission and repair needs and I am so glad I took my vehicle there! Thank you Aamco I am so happy to have my car back and to know it is safe and reliable now!

★★★★★
September 9, 2024

Very polite and professional! Didn t have to wait and get appointment!!

★★★★★
September 9, 2024

Was able to take me in for service next day called me gave an estimate spoke about things to be done completed service in a timely manner great to speak with very nice on the phone great job Robert P

★★★★★
September 9, 2024

AAMCO in Vails Gate did a fast and good job with my Ford Focus. Leah and Ray are the absolute best!

★★★★★
September 9, 2024

Alexander was very helpful and curtesous I recommend these guys!

★★★★★
September 9, 2024

Thank you aamco fir your prompt service.. getting me back to work and my car running optimal performance. Thank you again all

★★★★★
August 9, 2024

Excellent service! Lea and Ray were so helpful, honest and accommodating! They did a great job diagnosing and fixing my car.

★★★★★
August 9, 2024

My experience was great at the AAMCO in New Windsor. The staff was friendly, attentive and very helpful. I would recommend to my friends.

★★★★★
Verified Reviewer
August 9, 2024

So far so good. They are very Fast on getting the job done.

★★★★★
August 9, 2024

Lea was very patient and understanding with me throughout the whole process of the transmission service. They worked with me on pricing and I was grateful for the assistance. If you need transmission work and/or your car ever breaks down AAMCO in New Windsor is the place to go. I was satisfied with the service I received and I will recommend AAMCO to my friends.

★★★★★
Verified Reviewer
August 9, 2024

Lea and the team are great! Very friendly and quick service and great experience! Will be back for future maintenance/repair work.

★★★★★
August 9, 2024

We got our NYS inspection done without an appointment. Very friendly staff. We would highly recommend this establishment!

★★★★★
August 9, 2024

Five stars, because I cant see all the nonsense that goes on; (Things are not normal all over) Alex and Leah are cool as all you know what! Thank you: thank you Alex and Leah for helping me! Mi-cha-el Edward Lee You genuinely helped a lot!

★★★★★
Verified Reviewer
August 9, 2024

Quick and personal service. For inspecting my two pickup trucks.

★★★★★
Verified Reviewer
July 9, 2024

Lea has to be one of the kindest most knowledgeable service reps I ve ever dealt with!!!

★★★★★
July 9, 2024

Lea is the best! Gave me all the information I needed for my vehicle and was prompt and organized.

★★★★★
July 9, 2024

I was driving up from Philadelphia as my check engine light went on. I called Lea who I knew worked at Amico and she immediately had me come in hooked my car up for diagnostics and took care of the issues. Brad was also amazing. They were so informative and knew exactly what they were talking about. ! And they have great coffee. It feels like you re hanging with friends when you go there I highly recommend bringing your car to this facility.!

★★★★★
July 9, 2024

Lea at the front desk was extremely impressive with her communication skills.

★★★★★
Verified Reviewer
July 9, 2024

Always professional. I always safe a ton of money dealing with AAMCO without losing on the quality of work. I am super satisfied. I bring all my cars to them.

★★★★★
July 9, 2024

I am always treated with kindness. Lea is an excellent customer service manager. She knows so much about cars. Shes amazing.

★★★★★
July 9, 2024

Fast NYS inspection.

★★★★★
July 9, 2024

5 star experience from start to finish. Knowledgeable and professional. Hands down best experience Ive had at a shop.

★★★★★
July 9, 2024

The staff was super informative and did an awesome job on my transmission Leah was fantastic I would highly recommend them

★★★★★
July 9, 2024

Thank you Lea for helping me!

★★★★★
July 9, 2024

Lea was amazing and well versed

★★★★★
July 9, 2024

Lea at the front desk was very helpful

★★★★★
July 9, 2024

Give 5 stars AAMCO. ( Lea staff) was very helpful and nice great experience and staff wonderful !!!!

★★★★★
July 9, 2024

Had a great experience and it was done quick as I was in a rush. Lea was a big help and got me in and outta there with great service. Thank you!

★★★★★
July 9, 2024

Super knowledgeable and helpful!!

★★★★★
July 9, 2024

Very affordable, great work , zero haste, would recommend to my friends

★★★★★
July 9, 2024

The owner and staff are very professional and informative. Shop is clean and work is done in a timely manner. Reasonable prices

★★★★★
July 9, 2024

Everyone was super - Ray, Lea and team. They took care of my engine light issue in the time they said for an incredibly affordable cost! Ill be back next time and any time I have car trouble. Highly recommend.

★★★★★
July 9, 2024

Very accommodating and experienced!

★★★★★
June 9, 2024

Aamco in New Windsor put in a rebuilt transmission in my sons 2011 Subaru Legacy last week and its running better than ever. I then had Aamco take care of my 2016 Legacy with some preventative care on the transmission and I am very happy with their work. I live in Cornwall and my regular car mechanic in town doesnt do transmission work so Im glad I found Aamco in New Windsor. I am very satisfied with their work.

★★★★★
June 9, 2024

Always quality service and the staff is a1

★★★★★
June 9, 2024

Excellent service!!!

★★★★★
June 9, 2024

Great place to get you automobile repaired will definitely use this shop again

★★★★★
June 9, 2024

Quick service and the staff is great .

★★★★★
June 9, 2024

Very helpful group! My car broke down in the new Windsor area and these guy went above and beyond to help me out as a first time customer.

★★★★★
Verified Reviewer
June 9, 2024

No appointment needed. I had the auxiliary belt break on me while traveling to a job site. I called aamco and they recommended a local tow company. I had my jeep brought to their shop in New Windsor and it was diagnosed, repaired and belt replaced before the end of the day. I could not believe it was completed so fast and without an appointment.

★★★★★
June 9, 2024

They have been phenomenal in service and customer satisfaction

★★★★★
June 9, 2024

Lea wad so helpful getting me an appointment quickly. Friendly attentive and answered all my questions.

★★★★★
June 9, 2024

Great experience as always. I called for an appointment at 430pm a Ray and his team were able to fit me in next day. The work was done quickly and professionally. Would come back here everytime. Thanks for taking care of me and my vehicle!

★★★★★
June 9, 2024

Great customer service, Lea at the front desk was amazing and very helpful will recommend to friends and family!

★★★★★
June 9, 2024

Great experiece-5 star review!

★★★★★
May 9, 2024

Best mechanic around I took my car to 3 different mechanics nobody could figure out what was wrong with it an the check engine was on an flashing. I took it to ammco they figured it out really quick an took the check engine light off I love this place an wouldnt bring my car anywhere else

★★★★★
May 9, 2024

We brought our car in for a tune up and they did a great job. Very thorough, professional, and timely. Lea who manages the front desk provided A+ customer service. She went above and beyond to find and order the parts needed, contacted us with updates and even gave me a ride home while car was being serviced. Five stars!

★★★★★
May 9, 2024

Very knowledgeable about my car and did a great job fixing my transmission.

★★★★★
May 9, 2024

Great service!

★★★★★
Verified Reviewer
May 9, 2024

Great service!

★★★★★
April 9, 2024

Great place, they promptly fixed the SUV we brought in without problems, and the staff was courteous and friendly too! Will recommend to our friends the service was well done and knowledgeable! Services

★★★★★
April 9, 2024

Ray and team were great! Kept me informed and did the work in the time that was stated . Highly recommend AAMCO in New Windsor, NY

★★★★★
April 9, 2024

Mark and his crew at Aamco did a great job. We are very happy. Thanks

April 9, 2024

such a horrible place! they just want money. they diagnosed my boyfriends car and said he needs a whole new transmission and that a lot of codes came up ..whole time it was 1 code and it was just a pressure switch. such a shame people are like this. go somewhere else!

★★★★
April 9, 2024

I took my car to have an AC compressor put in.. also thought I needed a fuel pump. After doing there search they just fixed a few wires and explained to me that I didnt need a fuel pump(thanks for being honest). Since I had a CarShield Warranty.. they made the right amount of calls to the warranty company and got the ball rolling to replace my AC Compressor. It feels good to know that Ill be cool on the inside . While its hot on the outside. Thanks for your service.

★★★★★
April 9, 2024

Great job on my vehicle. People are very friendly, very knowledgeable. Great place I would recommend them to anyone.

★★★★★
April 9, 2024

Been going to AAMCO of New Windsor NY for a few yrs now and have been very satisfied with the service, never had to bring the car back after service.

★★★★★
April 9, 2024

Best mechanical experience ever. As a senior citizen and widow, my vehicle was making a a noise I was unfamiliar with. I didn t know where to turn so I began making phone calls and asking questions. After reading reviews I called and Leah said come right in. My problem was minor and service was excellent and reasonable priced. I was never talked into any additional service which has happened at other places. I was made aware of some things that I may need to address in the future and was advised to have things checked in the fall to be safe with winter coming. Mechanic explained to me personally what was done and what to watch for in the future. This family run business will be my go to mechanic from now on and they do everything!

★★★★★
April 9, 2024

They were cool guys and always told me what was wrong definitely going back when I need a fix

★★★★★
April 9, 2024

Quick service and trustworthy, worked with Ray and Lea of New Windsor, AAMCO. We needed the transmission of my sons car repaired/replaced. They did an excellent job in a timely manner. Cost was fair and reasonable! If needed, we would definitely use them again in the future. Highly recommended!

★★★★★
April 9, 2024

Lea, Ray and AAMCO always address my cars needs and keep me informed especially with my recent AC issues. They employ several finance options in the event you may not have the cash upfront, you gotta go with the name and reputation, thank you guys! ALEX

★★★★★
April 9, 2024

I was recently having car trouble and brought my car to Aamco in New Windsor. I had a great experience. I was provided fast and efficient services. The office staff member Lea, helped me. She was absolutely delightful as well as knowledgeable. I will definitely be using New Windsor Aamco in the future and recommend them for their superior service!

★★★★★
April 9, 2024

My Husband & I have been Customers at AAMCO in New Windsor for a couple of years. We both have Cadillacs and appreciate the professionalism, reliable quality service. Recently, I had a problem with my Escalade not accelerating; I had it serviced, but when the probem resurfaced within 30-45 days, I took it back and the issue was resolved! I highly recommend AAMCO in New WIndsor and plan to be a life-long Customer for all my cars!

★★★★★
April 9, 2024

Cant say enough, I know enough about trucks to do most repairs myself but when something bigger then I could handle popped up they stepped up and got my small business work truck back on the road faster then any other shop around. The truck runs better now than ever! Highly recommend this business

★★★★★
April 9, 2024

Great help to me. Got my 2013 escape in and out!

★★★★★
April 9, 2024

Lea is by far the best at what she does!! I highly recommend her for her superior work in the office. She holds the gold standard for excellency in customer sevice.

★★★★★
April 9, 2024

Very pleasant

★★★★★
April 9, 2024

Lea was awesome!!! Very professional, honest, and friendly.

★★★★★
April 9, 2024

I had a very good experience with this AAMCO they checked my entire engine than called me with the results and did what they said they were going to do. They also checked other things I needed checked gave me a list and prices of things that I need done. Plus they drove me home and picked me up when everything was done. My car runs great now this is a great place to bring your automobile for anything you need. Very nice kind and respectful people.

★★★★★
April 9, 2024

Great customer service. Very happy with the transmission.

★★★★★
April 9, 2024

Lea was extremely helpful and friendly she got me in right away and took care of my vehicle promptly

★★★★★
April 9, 2024

Top notch service! Ray & Team were exceptional.

★★★★★
April 9, 2024

Very polite, well manner,

★★★★★
April 9, 2024

Great service especially by Lea. She was not only extremely professional, but she was friendly and it was top notch service!

★★★★★
April 9, 2024

Friendly service.

★★★★★
April 9, 2024

Had a great experience with AAMCO. I ve brought two different cars to them and they solved the problems within a couple of days. I will definitely be back for anymore service I need on my cars. Thank you guys!!

★★★★★
Verified Reviewer
April 9, 2024

Leah was great with communication during process, and Ray was very helpful in diagnosing the issue with my vehicle. They fixed it quick!

★★★★★
April 9, 2024

Lea was so helpful, she really helped me when I was in desperate need .

★★★★★
April 9, 2024

I had a great experience with New Windsor Aamco. I will definitely use them again.

★★★★★
April 9, 2024

Had a trans rebuilt there 3 years ago. Developed a severe leak and brought it back. Had to replace 3 transmission cooler lines, luckily no damage to transmission. Any fly by could have said trans was shot, they were very honest about it. And no complaints about their work. HIGHLY recommended.

★★★★★
April 9, 2024

Lea was fantastic!

★★★★★
April 9, 2024

Lea was very helpful and understanding I ll keep going there as long as Lea is there

★★★★★
April 9, 2024

It seems hard to find honest mechanics nowadays, but you can certainly rely on this place to tell you exactly what you do and/or do not need.

★★★★★
April 9, 2024

Everyone here was great. They worked with me to get my check engine light fixed and made sure I passed my state inspection within a single day as a walk in. They worked with me on pricing and I am very grateful for the service

★★★★★
April 9, 2024

Well, its never to late to give a review. Almost a month ago, I took my car to this place. Recommended by my Pastor. I was concerned cause of very negative past situations with Auto mechanics. Well people not this one. They did not cut corners, I was told like it is. I knew my car had a lot of issues. But not to the extent of what was really going on. Ray the owner was so honest n detailed of what I needed to do. We started doing the most important. N it really made a difference. From where we started. My goal is to fix my car completely. Cause thats the one that put food on my table with the grace and mercy of God. So we started, lets finish it. Staff, professionals n kindness. Now I know why, my Pastor Recommended me this place. Thank you.

★★★★★
April 9, 2024

The people at AAMCO really went out of their way to get the car done do we didn t have to wait. Thank you AAMCO!

★★★★★
April 9, 2024

Lea was extremely helpful and took care of everything i needed super fast

★★★★★
April 9, 2024

We are new to the area and I feel like I lucked out! Dropped my car off and within two days this shop had found the problem, contacted my after market insurance, gave me a quote, and fixed the car. On top of that, they saved me a bit of money by looking to the future and asking if I wanted to replace a part that would have needed replacing in the near future. No complaints!

★★★★★
April 9, 2024

I had a wonderful experience in the shop and Lea was extremely helpful with assisting me with all of my vehicle concerns.

★★★★★
April 9, 2024

Great service.

★★★★★
Verified Reviewer
April 9, 2024

Highly recommend place !

★★★★★
April 9, 2024

They were able to do an inspection without and appointment which was great. Everyone was super friendly and professional. Will definitely go back.

★★★★★
April 9, 2024

Great service and very friendly employees! Try them and you ll be glad you did! I sure was!

★★★★★
April 9, 2024

Outstanding customer service and very friendly staff. 100% recommend for everyone!

★★★★★
April 9, 2024

I brought 2 cars within 1 week for repair. One truck for a transmission rebuild and an SUV for a valve leak and sensor issue. Both repairs were done quickly and without any issues. I highly recommend them and am glad I found a knowledgeable repair center.

★★★★★
April 9, 2024

We originally took our Nissan Sentra to Midas for an oil change and asked them to check out the sticking shifter. Midas told us we needed an entire new transmission! We decided to drop it off at AAMCO in New Windsor on a Sunday evening, without an appointment, and the car was repaired within 24 hours, only requiring the shift assembly to be replaced. AAMCO saved us literally thousands of dollars! Lea and Ray were friendly, professional and took the time to explain everything, guaranteeing that we will be repeat customers.

Verified Reviewer
April 9, 2024

Unprofessional, grossly overpriced, also threw in a 60 fee for assessment. Which was never mentioned.They told me it was in the paperwork.I signed there was no signature.They couldnt give me an idea of price.And for a simple transmission flush.They came back with eighteen hundred dollars as their quote. Female desk clerk, as well as owner / manager are both obnoxious. I wouldnt stop here for air in my tire. If you need any services provided at this facility doeals off a favor and go literally anywhere else

★★★★★
April 9, 2023

They are a great bunch of guys. Did great work on my car. Fast and reasonable.

★★★★★
April 9, 2023

Mark was so polite and patient. great personality, which makes a difference to me. After I told him I would be making a trip to North Carolina, he made sure the car was in tip top shape for the trip. I would recommend anyone and definitely come back

Verified Reviewer
April 9, 2023

SCAAMO !!!! Avoid this place at all costs they will take advantage of you here they are not transmission specialist ! Terrible customer service extremely unprofessional business all around Avoid Avoid Avoid

Verified Reviewer
April 9, 2023

Very very unprofessional at the Aamco at 295 Windsor Highway New Windsor, NY 11553! I struggled to get over $3000 to get my transmission and other stuff fixed at Aamco, big mistake. I had my transmission rebuilt and it didn t even last me a year. I had it rebuilt this past September, it lasted me til a few days ago and as you can see, the transmission light is once again on and it s doing the same thing that I originally had come in for. All the money I spent to only have a 6 month warranty? That s ridiculous! My other guy who I normally regularly take me to even said that a 6 month warranty on a worn out rebuilt transmission for what I paid is absurd and he spoke poorly of you guys. Yes, I would ve taken it to my regular mechanic but unfortunately at the time l, he was completely booked so Aamco was my last resort. I m a single mother of two on maternity leave. It was hard enough coming up with all that cash the first time around so now this? I complained to corporate and some woman, Charlene called me back and lacked empathy. She never apologized for my experience and just reiterated to me about me having a 6 month warranty. I m livid I had to pay thousands to have this transmission not even last me a full year!!!!! Please, whoever is reading reviews, DO NOT TAKE YOUR VEHICLE TO AAMCO! And especially being a female, you ll get ripped off, please don t do it! PS- work with me is not an answer I m looking for. I used to be in retail management, I know all the key phrases and that won t work with me. I may not be knowledgeable about cars, but I have over 10 years experience in retail management and your response wasn t acceptable. You guys tricked me into this deal and I was told the transmission was supposedly rebuilt. My mechanic who was busy the day I brought it to you guys even said you guys gave me a bad transmission so why would I come back to your store? I m not wasting any more money in your company again, I ll make sure I get everyone I know on here to give the shop a negative review. I m on maternity leave, I don t have money to waste. I can t even buy myself new clothes. Thank you for making me have to sell my car :(

★★★★★
April 9, 2023

Mark, was the nicest guy to assist me with my transmission service and My shocks n Axles. The best prices available. The car drove like it was brand new. Highly recommended.

★★★★★
April 9, 2023

Very quick and friendly service. Mark is the best!

★★★★★
Verified Reviewer
April 9, 2023

Everyone one at the shop is great!! They reached out to my warranty company and explained to me what was going on and what options I have. They kept me up to date on what was happening. If I had any questions even minor stupid one Mark or Ray were able to explain it to me. Always a pleasure to have a shop that cares about their customers and not just looking to make a buck and get you out. I highly recommend them to anyone with a small to major repair! Thank you!!

★★★★★
April 9, 2023

Inspection took 30 mins. Excellent customer service!

★★★★★
Verified Reviewer
April 9, 2023

Ray, Mark, & Team definitely helped us in a real pickle. We were stranded at a Walmart bc our transmission died on our truck while pulling our trailer to camp. Ray used his personal truck and helped us hitch our trailer and tow to our campsite while they worked on getting a rebuilt transmission sent over and installed into our truck. We couldnt appreciate him and his staff more for going above and beyond in our time of need. It cost me a pretty penny of $45oo with parts and labor and some delays but in the end service was great and our truck has done atleast 3000 miles in a month with no issues. Thanks again.

★★★★★
April 9, 2023

Professional, knowledgeable and responsive. These are honest hardworking people. The price was more than reasonable our first experience and they went out of their way the second time to be sure we were not paying to have something fixed that was maybe just a malfunctioning light. No one who needs a mechanic is happy about it, but these guys made the experience as painless as possible. Will not hesitate to return.

★★★★★
April 9, 2023

Mark, Ray and the mechanics do a good Job. I was pleased with the work and Will continue to do business with them if I ever in need. Thanks

★★★★★
Verified Reviewer
April 9, 2023

Great Mechanics

★★★★★
April 9, 2023

I had been having jerking issues with my 2015 Nissan Pathfinder. The dealer told me I needed a new transmission for $5,000 and the car only had 80,000 miles on it. I wanted a second opinion so I brought it to Aamco in New Windsor. They did some research and found a service bulletin right from Nissan about a part called a valve body that could be the cause of my problem. So they did a diagnostic and sure enough that was the problem! It only cost me about $1000 and now my car runs great! I m so glad I went to Aamco. Ray the owner and Mark the manager are great and honest guys. A lot of shops take advantage of women but they immediately made me feel comfortable. I m telling all my friends to go to Aamco. Turns out they do everything there too, not just transmissions. So that s where my car will go from now on!

★★★★★
April 9, 2023

Mark was very helpful going above and beyond addressing all of my questions and concerns! This was my first time working with them and it wont be my last.

★★★★★
April 9, 2023

The New Windsor AAMCO provided me with exceptional excellent service on all my visits. The office staff, and all the vehicle engineers were very professional, courteous, and very knowledgeable of the services that I needed. If you need your vehicle to be repair properly, and in a timely manner, AAMCO is the way to go. Thanks for the special service, the following AAMCO staff gave me during my visit.. Mark Rizzi, Ray, William, Tony, J and Jody.

★★★★★
April 9, 2023

I would recommend AAMCO, in new windsor, NY to anyone that needs any type of maintenance done on their vehicle. My 1st time taking my car their felt like I had been going their for years. They were very respectful and currtious. The mechanic that worked on my car was very knowledgeable. He broke what was wrong with my car into a way I understood. He didnt waste his time nor my time and money. I highly recommend taking your car their and ask for Mark. He will not B.S. you and will get your car back on the road in no time.

★★★★★
April 9, 2023

Caring people here at this place. Ray and Mark were really helpful and fixed my problem, and I m satisfied with the results.

★★★★★
April 9, 2023

The Techs were honest about the costs of transmission repair and they made sure that the work done was done right.

★★★★★
Verified Reviewer
April 9, 2023

Had rebuilt transmission done in Florida they suggested Zhen I arrive back in New York to have it rechecked by a AAMCO facility here. Brought it to New Windsor AAMCO everything checked out okay staff very professional.

★★★★★
April 9, 2023

Mark was very helpful. Great service and quick turn around!

★★★★★
April 9, 2023

Had some serious transmission trouble, Mark and the guys at AAMCO took care of me. Professional service at a competitive price highly recommend!

★★★★★
April 9, 2023

they were very professional and they were able to find a recall that my dealer never told me about. i highly recommend.

★★★★★
April 9, 2023

It was quick and efficient. The manager Mark was welcoming and professional. I will be returning in the future!

★★★★★
April 9, 2023

Mark was awesome! He not only identified my problem with my car but offered me multiple options. To include financing options. He personally test drove my car to make sure the repairs were right and wants a follow up in 10 days. Hands down a great experience! Thank you Mark and the AAMCO team-Top Notch!

April 9, 2023

Tried to ask simple questions the man on the phone was rude. Said I was wasting his time and hung up on me. Apparently, he doesnt appreciate educated questions to make an appropriate decision before dropping thousands of dollars.

★★★★★
April 9, 2023

My 2014 Silverado was locked in 4 wheel drive, I took it to one place that told me I needed a transfer case, and it was gonna cost me $3800.00, I decided to take it to this shop on a recommendation from a friend for a second opinion, A couple of hours after dropping it off,ray the owner called me and said the transfer case control module just needed to be reprogrammed, and it cost me less than $100.00! Their honesty will have me going back!

★★★★★
April 9, 2023

Mark was incredibly professional and helpful. Highly recommended , went out of his way to make sure job was done right!

★★★★★
Verified Reviewer
April 9, 2023

Mark was great with the time frame I requested and getting the car back on the road. He was very informative and fair on pricing. Although I did end up selling this vehicle to buy a new one I would definitely use this AAMCO again. Great job!

★★★★★
April 9, 2022

My hubby has have a hard time trusting but my hubby took our Toyota rave to mark for the transmission and after a few hiccups its fixed and mark went out of his way to fix my hubbys car will definitely recommend him to others,thanks mark ur top notch

★★★★★
Verified Reviewer
April 9, 2022

Great guys, Friendly atmosphere. They find the problem and get the job done.

★★★★★
April 9, 2022

My son has had so much difficulty with cars in the past few years. Weve attempted to try to save a transmission, engine and now trying to save Volvo that he bought used but we were not sure if the car was even worth saving. My progressive insurance recommended that I take it to a shop and we did. The first job was not able to help us due today was not sure if it was an electrical problem and thats not the type of work that they do nor do they work on foreign cars. I was told send my car to ammaco in New Windsor New York. So I took the advice. This is one of the best advice I have been given in so many years. Mark who is the owner is phenomenal. He is all about servicing the customer making sure that he is honest and fair and he is reasonable in terms of his prices. My son now has his Volvo back and it cost him approximately $2,000 to get fixed but oh it was so worth it. I as a mom and happy that my son took my advice and sent it to amical and had the repairs done they needed to be taken care of so that the car can run well. Marks establishment is really a place that helps others thank you Mark for all you do. Best regards in all you do Miss Atkinson

★★★★★
April 9, 2022

Mark is GREAT, had Computer problems on my 2003 Saturn , he hunted a friend down on West Coast to get repaired. Great Crew working Very Profession and cost was reasonable. Get your Work done here in New Windsor NY

★★★★★
April 9, 2022

Mark took excellent care of my mom s car when her ac was broken. Great place, great service. Thanks!!

★★★★★
April 9, 2022

When the time comes to go to a mechanic it can become overwhelming. Where do you go? Who can you trust? How much will it cost? Thankfully my husband and myself will have to look no further and finally found a home. Ray from Aamco Transmission & Total Care in New Windsor gave us that feel of family. The staff was kind, personable and most of all honest. (All that you can ask for in customer service.) Once our vehicle was reviewed, we were advised of the cost, the time it would take to complete the service, and when we could drop off our vehicle. Everything went according to plan. Customer service contacted us (on the day agreed upon) that our vehicle was ready. I am very grateful to have found this mechanic shop and would recommend it as your first choice. Thank you Aamco for your dedication to us, Carlos & Jacki.

★★★★★
April 9, 2022

Real good

★★★★★
April 9, 2022

Ray, Mark and team Are the best!

April 9, 2022

They replaced my transmission and installed a complete transfer case under warranty. The transfer case has leaked since installation and they replaced it once but left exhaust loose and it still leaks now since COVID hit they say sorry but it s out of warranty now so too bad . Manager refuses to hear you out just says he ll look s as t it but I ll have to pay for repairs even if the unit leaked from day one because it s out of Warrenty. If they had installed the unit correctly maybe it wouldn t have leaked since my original transfer case didn t leak for over 100k miles till they replaced it.

★★★★★
April 9, 2022

Able to accommodate me quickly which was appreciated.

★★★★★
April 9, 2022

They are professional they what they re talking about. I took my 2017 Hyundai Tucson for a and didn t check up which they did check it and they said that it had engine issues they referred me to a Honda company and told me that I had warranty and that I should take it over there so I did . turns out I did have warranty and they are going to fix my engine for free I don t have to pay a dime and that s the kind of mechanic I will always go to for my vehicles. honest mechanics Hard to come by nowadays specially if you re a female . if it was someone else they would ve charged me just because they wanna make a buck. For that I m very thankful I will be taking my vehicle for regular oil and everything else that needs to be done for my vehicle to AAMCO in new Windsor.

★★★★★
April 9, 2022

Absolutely love the friendly atmosphere professional

★★★★★
Verified Reviewer
April 9, 2022

Great people and service

★★★★★
Verified Reviewer
April 9, 2022

Honest and professional

★★★★★
April 9, 2022

Mark was very helpful and knowledgeable. I recommend this place if you are having any trouble. Very friendly staff and professional.

★★★★★
April 9, 2022

Aamco was incredibly helpful. After having transmission problems Mark was able to repair the problem right away and accommodate my tight schedule.

April 9, 2022

After replacing transmission twice in the first two and on half years of owning this twenty year old handicap van, I brought it to AAMCO with the hope of finding out why the check engine light kept reappearing with the same transmission codes coming up. Mark took my van and told me that I did indeed need another new transmission. He put in a rebuilt one for $4000. Once I got it back, the check engine light came back on the same day with the same codes. The van was returned to Mark who swore that I did need the rebuilt transmission and that I had not just been ripped off for $4000. Ray, the owner, called to tell me that the problem was traced to the ignition switch which was causing the computer to generate the transmission problem codes. $450 later, I received the van back. The same day the engine lights came back on with the same transmission codes. When I called to speak to Mark again, I was told by the Secretary that he was too busy to come to the phone but that if there was a problem with any of the warranteed parts, come back. After spending $4450 on misdiagnosed repairs, I wouldn t return to this shop again. Additionally, if this is the way Mark and Ray treat a handicapped veteran, I wouldn t recommend them to any other vets. Neither Mark nor Ray had the decency to call me back.

★★★★★
April 9, 2022

I ended up in a pinch when my transmission went on the Thruway one Sunday and had the car towed here as the closest transmission repair per Google Maps. I live out of state and didn t have any local knowledge and zero options. I m glad that Mark was straight up with me and gave me a fair and honest assessment of repairs needed. A really professional outfit.

★★★★★
April 9, 2022

Head Gasket were changed timing belt changed Valve cover Gaskets tune up coolant system flushed 3tires censors changed & calibrated . They did a excellent & efficient professional service the staff was very accommodating & knowledgeable I so glad I found this AAMCO Thank you Ellen

★★★★★
April 9, 2022

Very grateful for these guys! prior to coming here I had my car at Julians in Newburgh where they lied to me and were no help at all and said my car could not be fixed...Fortunately I found this place and they were patient with me figured out the problems with my car and fixed it all up!....Great customer service over all and a great job! Thank You!!!

★★★★★
April 9, 2022

The girl up front was very courteous and helpful and got me right in on. The mechanics did everything with speed and precision. Was in and out. Will definitely be back for it again.

★★★★★
April 9, 2021

Recommended by colleague. Needed service on Service Engine Light. Spoke to Mark who helped schedule appointment. Offered a ride to/from work. Price was way better than dealer. Definitely will use again.

★★★★★
April 9, 2021

I brought my 2011 Nissan Altima in because of a piston/spark plug misfire. They had me in and out of the shop before work. They really know what they are doing and are extremely reliable

★★★★★
April 9, 2021

Excellent work. Ray was very thorough about exactly what I needed and explained everything to me. Excellent service and affordable price.

★★★★★
April 9, 2021

I had my car repaired a couple weeks ago. The customer service from management was outstanding. The opinion was honest and extremely fair. The shop is clean and the location is very convenient. I would highly recommend this business.

★★★★★
Verified Reviewer
April 9, 2021

Quality service , priced right reliable work I would use them again.

★★★★★
April 9, 2021

This shop came highly recommended by a friend. My check engine light was on. I stopped in and was greeted by Mark. It was an oxygen sensor, which was ordered and replaced. The price was reasonsble. This shop is very professional and the staff courteous. I will surely have my vehicle serviced here again.

★★★★★
April 9, 2021

Brought my vehicle in for a second opinion after getting an expensive run around by a Meineke shop. Told Ray the story and he immediately knew the issue. Replaced the wrong converter with the correct one and have had no problems. That s the difference between an experienced owner and parts changers. Story is; Had a check engine light, stopped into a local Meineke and was told my fuel cap was bad. Replaced the cap, reset the computer and drove off. 10 minutes later the check engine light came back on. Took it back and they then said it was an O2 sensor. Replaced the O2 sensor and next day...you guessed it, check engine light. Took it back and now they said I needed a catalytic converter. Replaced that, and...yup! Check engine light again. Went to Aamco and Ray immediately knew that my specific vehicle required an OEM catalytic converter due to the sensitivity of the computer. Fixed it correctly the first time.

★★★★★
April 9, 2021

I use AAMCO all the time amazing service amazing management! Very helpful and understanding!! Always recommend my friends an family thank you!

★★★★★
April 9, 2021

The most professional and competent repair place I have been to In a long time. The repair was done right the first time and the price was more than fair.

★★★
April 9, 2021

I had a question about diagnostic Issue and price, and I was given a Reasonal quote. Thank you.

★★★★★
April 9, 2021

Always a great experience. Professional, polite and efficient!

Verified Reviewer
April 9, 2021

I wasnt pleased with the service I obtained , I was jostled out of $200 , for Mark speaking with a representative from my coverage, with Not even a repair being done Wow ,

★★★★★
April 9, 2021

Mark as well as Ray the owner are REALLY GREAT!!!!! With the timing of getting the wrongs corrected and the pricing with there WARRANTY are on point and satisfying... I WOULD RECOMMEND EVERYONE SEE THEM if you want your Wrongs done RIGHT THE FIRST TIME...

★★★★★
April 9, 2021

I had a crack on my oil pan that had to be replaced. Mark was very attentive to my concerns, ordered the part, and had it replaced very quickly. Mark was reasonable with the pricing. Definitely recommend this location because of the very positive overall customer experience.

★★★★★
April 9, 2021

I needed some major repairs done on a used car that I had purchased less then 2 yrs ago, with a warranty. Mark was always friendly, very informative and very patient with my constant phone calls. He kept me updated on what was going on with the adjuster and my car. I had truly lost all faith in finding a honest mechanic and Mark proved he is one of the good ones. I will be taking my car to Aamco for as along a I live in this area.

★★★★★
April 9, 2021

Brought my Camry back to life!

★★★★★
April 9, 2021

Mark was great...towed car to garage thinking it was Transmission (preparing for $4,000+ repairs). It was a broken axle shaft costing $600 in repairs. Some places wouldnt have been honest and try to get all the $$

★★★★★
April 9, 2021

Mark was very good fixed my 2002 pickup when others had told me to just get rid of it. He was very reasonably priced he knew I didnt want to go crazy to fix it and he did everything to stay within my budget. Highly recommend

★★★★★
April 9, 2021

I highly recommend Aamco New Windsor. Mark at the front desk is friendly, personable and professional. Hes always willing to take the time to explain the repair details. Mike is the auto technician who has done quite a bit of work on my vehicle. He is extremely knowledgeable in all aspects of a car. When quoted a repair price I have gone online to see how they compare and Aamco New Windsor has always offered fair pricing.

★★★★★
April 9, 2021

I was having issues with my car and needed it looked at immediately. AAMCO had a busy schedule and told me to drop off my car with the understanding that they may not be able to look at it for a couple of days. To my surprise they were able to look at it within a couple of hours and made an accurate determination of the issue. Instead of selling me on them doing the work and trying to upsell me on other services, they told me to go to the dealership, tell them whats wrong, and that it should be covered under warranty. I took it to the dealership, they did their own diagnostic review and came back with exactly what AAMCO told me, saving me $2000 plus! I recommend this honest shop to anyone looking to deal with good, honest people.

★★★★★
April 9, 2021

My first time using these guys went great. My work truck was throwing an error code and they had it figured out and back to me within a day. I thought their pricing was extremely reasonable as well.

★★★★★
April 9, 2021

Mark and Ray went the extra mile for my dad thats 92 years. Im glad I discovered their shop. I appeeciate you guys.. Thanks