Military Towing & Auto Repair Services in Niagara Falls

Super friendly and went above and beyond!

I set up an appointment for my inspection and got there and it was the wrong date and they took me anyway very friendly fast and made me feel very welcome not like I was an inconvenience for messing up the dates thank you soo much Jon and Justin for helping me and going above and beyond I greatly appreciate it

The shop is very trustworthy. They go above and beyond what you re asking them to do without charging you and Erin like to do it.

Always very friendly and pleasant. Great service at a great price

My car sprung a coolant leak on the highway. They had me towed and the hose replaced in record time. Great crew at Military!

I cant recommend this place highly enough. Down to earth, friendly, and honest people that do good work at an affordable price.

Great service, quick and thorough, great prices.

They never showed up to tow away my vehicle. I called 3 times and was told the owner would call me back and its a week later and still never heard from him.

Justin from Military is an incredible mechanic. From knowledge of vehicles to professionalism you don t need to look any further. Best shop in western NY best mechanic

Fixed my tire ASAP no more flats

friendly and great people to deal with

Great service! Great pricing! Great communication! Will definitely be bringing my car here for years to come.

My window broke and they got me in same day and fixed it.

Great quality of repair and service!

Quick work, everyone is friendly, mechanics that genuinely want to help their customers

Great service, mechanic knows what he is doing and is personable.

Great service highly recommend!

Excellent service - thanks

10/10 best staff, very knowledgeable! Couldn t ask for a better team to help when you re stuck! I ll be using them again!

Very pleased with my Service from Military Towing on my Mercedes Coupe! They are my New Mechanic Shop!!!

Always take good care of us @ IHOUSE GROUP LLC

Bad service from the employee who has a white ram

Very nice person came out and got me going within 5 minutes impressive thank you and AAA

I needed an inspection on my car ASAP. Jon at Military Towing got me in right away. Once I was there, everyone was friendly and helpful, and they had my car inspected quickly and I was on my way in no time. I will definitely be using them again.

Best of the best. These guys are TRUE professionals. Only place to go. Customer for life.

The guys at military towing are awesome. They took great care of me and I def recommend them to anyone!

Excellent service and great staff. Ill only use them in the future, and I highly recommend them to anyone!

Repairs were done in a time manner, technicians were very professional and knowledgeable. Very friendly staff! Rates were very competitive!

Very professional, quick and reliable service. Would definitely recommend to others!

Pulled in thier parking lot with a flat tire around 1230. Talked to the mechanic( told me his name but Im awful with names) and asked him about a tire told him truck was garbage and I had kids to pick up by 2pm. He found me a used tire they had in back, pulled my truck in, had the new tire mounted, balanced, and installed in no time..was back on the road and headed to pick up my kids by 130 pm. Oh yeah and thats with 2 cars ahead of me. Awesome and friendly service. Didnt charge a lot either. Definitely going back there

Perfect place to store your vehicle before exporting to Canada. Great guys and reasonable storage rates.

Im an auto hauler and I needed help with a very simple problem, I high-centered a vehicle on my trailer and all I needed was a wheel lift to lift the back of the vehicle and reverse it onto my trailer. Literally a $100 (with tip) for 5 minutes of work kind of job, they confirmed then cancelled because and I quote we have a strict policy to not drive on grass because of the weight of our trucks I explained that my truck and trailer weigh more than their truck and that the grass is hard packed - its an industrial parking lot. They refused my call for help. I will never call them for a service again.

The guy was nice, but who wouldnt be happy to get $330 to tow a car 3 miles and make over 300 bucks to wait 10 minutes to get the money. That should be price gouging as far as Im concerned. What makes it any different than raising gas or food and water during a crisis? I asked him politely why it cost so much. All he said it was tye state sets the rates. It was more to get the car instantly that night than if I waited till the morning by a hundred dollars. NY State rips us off and also helps others rip us of, too, it seems. Its time to move south I think

Theyre packin!

Now this people 15 years ... Today came back, still easy to work with them!!!!

Fast service great rates. A++

Seems they dont have a phone that works been trying to call about my truck

The crew at Military Towing is top-notch! They have saved my behind too many times to count... from the first phone call, I always receive friendly service that cares! Highly recommend them for ALL of your towing needs, big and small!!

Nice people thanks for the help

Needed help urgently. John was to me in 20 minutes and it allowed me to get back to my work day. Reliable and fast

Update: Was just called back w an apology. Lost phone and short staffed were the culprits. Was told to call back if other truck doesnt show. I appreciate his taking time to apologize. I would give this company another chance if needed. Called at 3. Told 1- 1 1/2 hours. Called back at 4:39 to double check. He told me he would call his guy to see how far out he was and then call me back. No call back. I called back several times between 5: 15- 6:00. As of 6:00, no tow truck. Not answering phone. Voicemail not set up. Stranded. In the dark. With a hungry child.

Good service and fast service but had to wait 30mins for someone to come.

Dispatched to my location very quickly. Had to get my mother in law home due to her needing her meds. Was able to talk to the driver and get everything hooked up and dropped off while taking care of her. Without them being so friendly and professional and working with me. It would have been a lot more difficult. Highly recommend if you need fast towing service that treat you like a human being.

Wonderful service!

Took my car in for the mandatory inspection. John looked after everything very efficiently and with a smile. Got me on my way quickly. I appreciate the great service.

The absolute best. They are on time and expertise is unrivaled.

Very professional and great service highly recommend them to all my friends and family!

Jason came out and saved my day!!!! Locked my keys in my car, had another locksmith company come out and just leave me stranded after waiting 2 hours. Jason was here in literally 10 minutes and open my car open in 30 seconds! Thank you thank you thank you!!!!

I would like to, again, thank the Tow truck mechanic who patched up & fixed a flat tire, for a Canadian family, stuck at Smoking Joes, Indian Hill Rd., last Sun., May 22nd, to help us get back over the border. He was prompt, efficient, well mannered, friendly & kind. The next day taking our vehicle to our local dealership we were told that no need for a new tire as the tow truck mechanic did an excellent job & got us home safe. Thank you Military Towing & very grateful.

Great group of guys super helpful in all aspects

The gentleman we worked with were AMAZING! My parents were in a bad motorhome accident on the way to 4 mile creek and they went out of their way to work with them. We needed to find time to empty it before it was towed to the RV assessment place. They opened up on a weekend for us and were so patient and kind. Absolute gems. Were from OH and would highly recommend them for locals and out of towners alike.

I brought my box truck there he was polite and not rude and understandable I explained to him what was going on .and he did Good worker he did an excellent job he fixed the problem very good and he knows how to make your customers very happy he made me very happy and I will use him as my mechanic

Not open 24 hours

Do what u need them to do

I was so impressed by the technician, he was friendly and very knowledgeable. I highly recommend this business.

Very friendly and helpful.

They were the BEST. Between snow and ice, and a million other issues, another tow company canceled on me three separate times. Running out of time to tow a car out of an apartment parking lot that Im moving from, I started exploring other options. I honestly couldnt be happier. Definition of everything happens for a reason. My vehicle hasnt moved in nearly a year, and he explored other options to try and get my car going, like jumping the battery, because we were worried about the tow not fitting in the narrow driveway. When that failed, he skillfully maneuvered his tow and was able to get my car on it. I called for an estimate and my car was on the bed an hour and a half later. I wish I wouldve got the guys name. He made it feel like it was an honor to be there, not an obligation. Between the sense of urgency and being able to come right away, the extremely fair pricing, and the professionalism of the employee, I couldnt recommend military towing more.

PETE your the best thank you for being so kind and going above and beyond for me THANK YOU THANK YOU

I recently needed to have my car battery charged up. I called roadside assistance. Military Towing was dispatched and they came within minutes of my call. The driver was respectful and courteous. It was the day after our big snowfall and it was bitterly cold. The driver went out of his way to reach the front of my almost buried car. He charged it up right away. I have used Military Towing in the past and definitely will use them again. Can t say enough about them. Kudos.

Nice, fast, caring, knowledgeable, helpful.

I was very impressed with the service and professionalism of the people at Military Towing. I was stranded from out of town and they towed my truck, changed the battery and serpentine belt on the Sunday of a holiday weekend-that is service! I was grateful for the way I was treated and communicated with and the commitment of the staff to get me back on the road as quickly as possible. I would recommend Military Towing without reservation. Brian Jacobs, PGA- Lead Coach Golf Channel Academy

They were amazing, very helpful & so kind. I highly recommend them !

Mechanics are great.

Was not there

Car got stolen...they got charge of towing it once the police found it.....they held my hand and helped me...they will have my business forever....

Asked for help , no call back. Thanks

I had a deer collision late evening on February 16, while on my way to work. After contacting my auto insurance roadside assistance, my night only became worst. They were unable to find me a towing service and suggested that, I wait until morning. I was eventually contacted that, a towing service was enroute only to find out 3 hours later, they refused to service the contract! After spending all morning with my auto insurance looking for another towing service with no takers. I decided to contact MILITARY TOWING. I wasnt happy to learn that, I had another hour and a half wait due to their work load and being let down by several other towing services! I was extremely happy with their HONESTY, PROFESSIONALISM, and CUSTOMER SERVICE! Jason arrived when he stated he would and was completely professional! I want to highly recommend Military Towing Service for your towing needs! I know Ill use them again if, necessary. THANK YOU JASON and MILITARY TOWING SERVICE for ending my horrific day on a positive note! Sincerely, J. Woodworth

Good service

Great people and good service

Awesome service, tow truck driver was great, called when he was on his way, arrived earlier than projected, super friendly, very knowledgeable, and efficient.

Weve used them many times in the past to tow our trucks and they always provide prompt and well priced service. Would recommend them to anyone!

Justin and his crew are the only ones I call if my family or I are in need. Very knowledgeable staff and they help you the best they can. You will not find anyone better. I promise

Great guys to deal with friendly and reasonable.

Good place to have your car stored

Lousy customer service

Super nice excellent service and prices highly recommend

Needed a tow while on vacation on a Saturday. Gave him a call, and he was there within half an hour. He even checked to see if he could get the car going before he towed it. The tow rate was VERY REASONABLE! Very nice man. He helped us out in a tough situation.

Excellent service

Needed them for an accident, good service

Called to verify car was ready to be picked up, gentleman answering the phone was too buzy that he couldnt give me any info. Then he ignored all my calls.

Nice service good and fair prices