Bob's Collision & Customs in Oxford
3450 NY-220, Oxford, NY 13830, United States
About
There's never a good time for your car to break down. If you need immediate help after a collision, dead battery, lockout, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. We'll get the job done and to get you back on the road ASAP.
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Bob to the rescue! Quick arrival and had my SUV pulled out of the snow in no time. Very kind and understanding. If you are in need of a tow….call Bob!
My driveway is very steep and really icy. I needed my dodge ram towed to norwich. Bob came right up hooked the truck up and off he went. Old-school guy who knows what he's doing. Professional service at a great price
Amazing service! Bob & Christian came to our rescue in the middle of a snowstorm when we were stranded in the middle of nowhere. They were fast, reliable, polite, and offered fair pricing. Truly grateful for your help! Thank you!
Absolutely amazing to work with and super appreciative of their help. We’ve now had to use them twice in the last few weeks and couldn’t be happier. Quick to answer and get to your vehicle and understanding of your situation…they even waited to load the jeep on until I got to my sister so she could stay warm and safe! just overall great experience and I highly recommending calling Bob for your needs! Thank you so much! 🙏
These guys got us out of a deep ditch on a slick hilly road. They were quick and I had no damage on my vehicle!! They definitely should be your first go to.
Bob does incredible body work and is an excellent businessman who show’s great craftsmanship and responsibility in not only the body shop aspect but the towing as well! Thank you!!
Bob is a excellent auto body repairman. His prices are fair and the workmanship is outstanding. He is making sure you're getting constant updates on the status of the vehicle. He also will do minor items for no extra cost that the insurance would not cover. You will have your vehicle back completely detailed inside and out. I highly recommend his shop for any damage not requiring frame work. Especially front end deer hits
I am amending my rating as per contact with the owner 29 August 2023 at 14:28 and a discussion relating to the number of stars in rating's unintentional negative impact on an otherwise flawless rating. I assumed Bob's had completed the work in good faith and I was still looking forward to posting those images of the completed work. I want to thank Bob's Collision and Customs for getting in touch and benefit of doubt. I hope this doesn't effect his professional conduct and or his original quote. There was no malicious intent in a lower rating. I have complete faith in Bob's Collision & Customs or I wouldn't have gone there! This was my fault. I had assumed that a simple handshake and quote from Bob's Collision & Customs was a done deal , but if Bob's Collision & Customs needs to back out of the agreement I'll understand. This job does require the best of the best. A honest handshake and straight forward talk is all it took to seal the deal. My original review is as follows and remains valid: All I did is show up and I received the estimated cost of repair. Very polite. Bob's Collision & Customs gave a fair estimate in consideration the amount of damage. Still waiting because he's been looking for parts. It's going to take two days to repair the damage. I plan on posting those before and after images when the job is finished if possible. Thanks again Bob's Collision & Customs. 9/21/2023 Update: Gave a quote of $1400.00 to repair, contacting me only when given a negative review, and he didn't stand behind a handshake agreement. He said that he'd complete the work. Then he broke a deal. Plain and simple. I've given Bob's Customs & Collision the benefit of doubt and they have not given reason to justify a five star rating. Intimidating me on the phone doesn't effect his rating in a positive way.
Excellent service very professional
Bob and his coworker were speedy, courteous, and caring. I will call them every time I have a need for towing!
Bob was able to pull my very stuck vehicle from a snow bank. Very fair prices, highly recommend this towing service!
Great service, very professional, truck looks better then before the accident
Quick, affordable, and painless. 10/10, would have Bob pull my car out of a ditch again
These are the best guys I ve worked with in a long time, as someone in the business they are exceptional. Thank you so much
Good communication and call him for everything best guy around to take your car to get fix or body damage me and my parents take our cars to him and get a really good nice shiny after math back. Come on head down to bob s collision s & customs to get your car fix and make new again
Towed my vehicle safley to Vestal for a very good price. I would definitely recommend!
Fast, polite, professional
I would like to take this opportunity to express my most sincere appreciation and gratitude to Bob of Bob s Collision for the professional services he provided to my family as we struggled to locate my daughter s car after a medical emergency. In short, my daughter was camping alone in the Long Pond, Smithville Flats campground in NJ when she experienced a cardiac arrest and called 911. Ambulance located her and she was transported to Lady of the Lourdes hospital in Binghamton. We had no idea where her car was but with the assistance of the New York Forestry team (Jeremy and Captain Billiken) and Bob s Collision they were able to locate my daughter s car and it is now in a safe location in NJ thanks to Bob s Collison. Thank you for your kindness and compassion during this most difficult and stressful time. Ruth Harnisch and Family.
We have used Bobs towing service twice now and both Experiances have been outstanding. His rates are far lower than anyone else but that does not take away from his superior quality. Thank you Bob!!
Great guys, showed up on time at a moments notice, very reasonable on price! Will most definitely be calling him again!!
Bob is great alway there when you need im great prices and does quality work I 110% recommend bobs collisions and customs
Bobs Collision is the best! Id recommend him to anyone! Bob is knowledgeable, committed to his business, fair and honest!
Great service and great price. Excellent communication with him. Great guy
He just towed our car and was amazing. We have a low profile car and not a scratch one. Very polite and helpful. I would recommend him to anyone.
Ive seen Bobs body work He does an awesome job
I am definitely disabled,I had a quote from this guy and he shook my hand, the quote from him was $1400.00 He never did finish the work.
Excellent paint jobs made my car look brand new fast work as well great prices wouldn t suggest anyone else but him
After sitting for four hours waiting for AAA I decided to call Bob and see if he can help me and he was there with in minutes. He did a great job fixing our car in a timely manor.
Sent me pictures when it was delivered. Very impressed . Was a little nervous sense the last tow company damaged my car . Would call again and use them.
My wife and I used Bobs Towing the other day because we really needed a tow for our car to be fixed. Bob was very polite and helpful and worked well with us. His crew got the job done with him quickly and also kept our car safe. Bob also gave us advice on how to handle the reimbursement through the dealership that we were having the vehicle towed to due to a recall issue and we would highly recommend using Bobs Collision and Customs very affordable and friendly service.
Bob was wonderful he was called by my insurance company when I got a flat tire 2.5 hours from home. He got to me within 30 minutes and was able to get me back in the road. Highly recommend this company.
Along with everything above I know Bobs does winch outs as well. I have used him many times and its always been a very professional and easy experience. I could honestly say that not one time if I needed him that he wasnt there for me. 5 stars, highly recommended
Super reliable and affordable. Bob and his crew are always friendly and willing to help with whatever they can! They have helped me many times. 10/10 recommend their services!
Great company to use. Very reliable and honest.
so it was a bad day nothing was going right . i was picking my boat up to take it home and the wheel come off and there was no way of fixing it . I called around 7am on a Saturday and spoke to bob and at first he said he was unsure if he could do it right away. After talking to him he know i was in need not only a tow but a good friendly person to come and get the boat and to calm me down and to assure me everything was going to be ok . Great fast and professional service from the start of the call to delivering the boat.
Highly recommend.. Great service! Everything went really well. Services
Awesome service!! They actually waited from me to bring my keys because I forgot to leave them!! I recommend them highly!!!!
My son locked his keys in his truck while at work. I messaged Bob and he gave me the number of one of his employees to call for help. Within 20 minutes Chuck was there. Not only did he get the truck unlocked, he also checked out a couple other things as well. Absolutely amazing service as well as pricing. Highly recommend for for all your automotive needs.
They are very friendly and very helpful in towing your car. I enjoy talking with him and they are very good in what they do. Thank you so much.
My warranty/roadside assistance sent these guys out to help me, and they took a nightmare and turned it into a quick and easy fix that I can now laugh about. They were kind, friendly, professional, and of the utmost help. Many thanks, Bob!