Certified Transmission Repair in Patchogue

192 Waverly Ave, Patchogue, NY 11772, United States

★★★★★
(63 reviews)
Specialties: Transmission shop
Website
certifiedtransmissionli.com
Address
192 Waverly Ave, Patchogue, NY 11772, United States
Plus Code
QXCC+FR Patchogue, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.6
★★★★★
63 reviews

Most Mentioned

truck (12) warranty (7) price (5) clutch (4) work (3) company (3) job (3) chevy (2)
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★★★★★
February 18, 2025

Was referred to Certified Transmission Repair from Rob's Auto. Tom took the time to properly evaluate and diagnose the issue with my transmission. What could of been a major repair bill turned out to be a quick minor fix. Will not hesitate to bring my other vehicles here. Thank You.

★★★★★
December 4, 2024

Certified Transmission has worked on 2 of my vehicles and they are incredible. I dealt with Tom both times and he is all about customer service as priority #1. The first service was on a 2016 Honda Pilot. My daughter ran something over and put a crack in the transmission case. I brought the vehicle to Tom he gave me a quote and said it was going to take no more than 2 weeks. The reason for the length of time was due to waiting for the parts from Honda, not his shop. He came in under the quote and it was less than 2 weeks. This service was performed around 3 years ago and the vehicle has never had an issue since. The second service was on a 2020 Honda Pilot and was completed a month ago for a valve problem on the outside of the transmission. When the vehicle shifted into 3rd gear it felt as if the vehicle was hit from the rear. Tom read the error codes and determined the cause. Again he quoted a price and time for the job. Both were accurate. When I picked up the vehicle Tom told to me to give him a call in 2 weeks and let him know how the vehicle was running. I got a real sense that he cares about the shops work. I called today after about 1200 miles and he was very happy to hear no more shifting issues. On a side note this vehicle was still under Honda's warranty. I didn't even give that option a 2nd thought. From past experiences I try to avoid a dealer working on my vehicles. Tom is straight forward and honest in telling you what's needed. I can't express how much I recommend this shop and Tom. A very satisfied customer. Tom Coffey

★★★★★
October 18, 2024

Honest and trustworthy...which is pretty hard to come by these days. Highly recommend Tom and his team. Tom knows his stuff!!!

★★★★★
October 11, 2024

Tom is top notch. When you call you deal with him directly. No voicemail and wait for day for a call back. He dealt with my extended warranty company and got me back on the road

★★★★★
January 22, 2024

Everything is great about this company and Tom. He's honest and definitely does treat you like family. My Nissan's transmission was on its way out after 127k miles on the ODOmeter. Instead of pushing me to get it fixed by him he suggestion I should get a new car. If I were to have one of my family members or friends something wrong with their transmission, Tom would be the first guy I think of to tell them to go to because I know he'd take care of them.

★★★★★
October 4, 2023

Tom took his expertise to the phones as he spent hours talking to my car warranty company regarding my 2009 Chevrolet Malibu. My claim was approved thanks to him. I recommend his shop highly.

★★★★★
November 22, 2022

Tom was recommended to us by another shop that we totally trust in Ronkonkoma. The first time we went to him, he worked on my daughter's 2008 Jeep Grand Cherokee. He corrected the issue and stood by his warranty when we had to bring it back for a tweak. So naturally, when services were needed on another car, we brought it right to him! It is hard to find people you can trust, and we are lucky to have found two places we can go.

★★★★★
August 3, 2017

been dealing with joe at certified for close to 15 years now. service is top notch from my racecar, tow rig, or every day driver always the best. most honest guy in the business.

Review photo
★★★★★
Verified Reviewer
March 26, 2025

Best most honest transmission shop on long island

★★★★★
Verified Reviewer
June 9, 2024

Always does the right thing

★★★★★
Verified Reviewer
June 9, 2024

Tom and Joe Are very knowledgeable and eager to fix your problems at the best possible price.

★★★★★
April 9, 2024

Good work. Tom went out of way to meet my needs.

★★★★★
April 9, 2023

Great service with knowledge service men. Highly recommend to anyone looking for transmission work!

★★★★★
Verified Reviewer
April 9, 2023

Very reliable business run by a knowledgeable team. They were upfront and honest and took the time to explain all the necessary repairs. Highly recommend

★★★★★
April 9, 2023

Had clutch and associated parts replaced. Extremely happy with the work done on my reliable 16 year old Honda. Many thanks to Tom and his crew. Highest recommendation possible!

★★★★★
April 9, 2023

great communication from Tom & great service from the workers

★★★★★
Verified Reviewer
April 9, 2023

Excellent service

★★★★★
Verified Reviewer
April 9, 2023

This transmission shop is that of the iconic transmission shops our fathers used and relied on. Joey has been working on Transmissions, differentials and all facets of automotive since he was a teenager. Not only does he Pride himself on work ethic and delivering quality products and results to his customers, he is always up-to-date on the newest technical advances and modifications. Being said they also Bills race cars and work on anyting that has gears and an engine. Whether you have a 1955 Chevy or a 2022 Corvette Joey and his boys at Certified Transmission do not flinch. The absolute best transmission shop around. They have rebuilt several transmissions and differentials for me and my company. My personal car my antique car and my work trucks nothing that Joey and his crew worked on ever had to come apart again. What more could you want

★★★★★
April 9, 2023

Honest reliable couldn t ask for more in a bad situation

★★★★★
Verified Reviewer
April 9, 2023

If you want honesty and expertise, this is the place. This shop has both an ASE and ATSG certified technician. Tom, is an absolute pleasure to work with. His 39 years of experience made me feel so confident and at ease. Our insurance wasn t covering half of what needed to be done but he worked with us and my Jeep Cherokee is driving again with no imperfections! He replaced the torque converter housing, pressure transducer, pump, flat and spin on filters with all OEM parts, and even used Mopar transmission fluid, not those aftermarket dextron IIIs with no proof of legitimacy. Thank you so much Tom. We appreciate you so much. You have our business for a lifetime.

★★★★★
April 9, 2022

Tom runs a business that is professional and honest and customer-oriented. I highly recommend him. In me he has a loyal customer. Adam Cohn

★★★★★
April 9, 2022

Great experience! Nobody wants to bring their car in to get fixed! So its nice when you take it somewhere and the shop is profession, friendly and above all provide a great service! I was told to bring my jeep in to them by my regular mechanic who wasnt sure what the issue with my truck was. Turns out my front driveshaft was shot. Tom is friendly and explains everything. From diagnosis to repair they stayed in touch and gave me an excellent deal and my truck is better than ever. I absolutely recommend them for any drivetrain issues. Thanks guys. I really appreciate it!

April 9, 2022

So at first seemed like a fair set up. After months when it should ve been a couple weeks tops and waiting for this special part nobody had finally was complete. The price was a little higher but I don t mind supporting local people and spending more as long as it s good quality still. With all that said it was not good quality. It was absolute trash for a performance transmission . It was supposed to be built to handle the extra power but it was built to not even last 10 miles. The high end parts I had paid for well at least 1 major one was exchanged for Chinese knock off junk which failed right away and confirmed by another local transmission shop that s known for performance ones. Do not recommend to anyone

★★★★★
Verified Reviewer
April 9, 2022

Joe and his team of transmission techs are extremely knowledgeable and do awesome work . You will not be disappointed.

★★★★★
April 9, 2021

If you pay for something you want it done right the 1st time. These guys are friendly, knowledgeable and professional. They built an OD transmission for my 71 Fury , its been about 6 months & its held up great. They built it right the 1st time , no complaints at all. Wouldnt hesitate for a second to recommend a family member ,friend or bring my next project to them.

★★★★★
Verified Reviewer
April 9, 2021

There is 3% charge to use a credit/debit card. My trucks transmission quit. Family recommended Sun Wave. Sun Wave referred me to Certified Transmission. I called and spoke with Tom who told me I could bring it in the morning. It had to be towed. (Ill do a 5 star review for Adirondack Roadside Service and Rons Auto soon.) I have been in touch with Tom on a regular basis getting updates. The first transmission delivered to them by Ford was the wrong one! He took care of that, and the correct one was delivered this morning. Even just over the phone, I know Tom is doing everything he can to get this truck back on the road. He is courteous, has good sense of humor, and talks about the transmission, hoses, and other parts in a way I understand. He gave me a breakdown of parts and labor costs. I am looking forward to getting my truck back and hitting the road!

★★★★★
April 9, 2021

This organization does things professionally, and follows all the rules of parts procurement and workmanship. Yes it was a pain having my wife drive me to work for 2 weeks, but it was well worth the wait. I called at least 14 times for a status, and Tommy answered the phone on the first ring, EVERY SINGLE TIME!! You dont see that kind of dedication anywhere, anymore. My 2004 Grand Cherokee with 186,000 miles finally gave out pulling into my parking space at work. It had no park, reverse, or 2nd gear for about 6 months. I was just going to junk it eventually, but then I started thinking what would I get for $2500??? I called them, and they sent a tow truck the same day. Most of the time was spent waiting for factory parts internal to the transmission to arrive. I also asked for other items to be replaced late in the game, and they gladly did the other work. They promised that I would have the truck back before a major snow storm on Thursday. I picked the truck up Thursday at dusk when there was already 4 inches of snow on it and I had the most awesome 4-wheel drive experience driving 15 miles home! Lol Thanks guys, every single element of the transmission is working perfect, and the 2-year warranty makes me sleep like a baby at night! Bob from Ronkonkoma

★★★★★
Verified Reviewer
April 9, 2021

Great service, truck is as good as new. Thank you!

★★★★★
April 9, 2021

I spoke and dealt with 5 different transmission shops regarding an inherent problem with the transmission on my tacoma. Tom at Certified was the only one who wanted to diagnose and fix it correctly rather than just replace parts and get me out the door. Cant recommend them enough.

★★★★★
Verified Reviewer
April 9, 2020

Great and honest transmission shop. Work was done in a timely manner and Tom was very helpful. Would highly recommend.

★★★★★
April 9, 2020

While here in Patchogue from out of town , my truck/Tahoe began to have issues shifting...... We asked around and were immediately guided to Certified Transmission Repair 192 Waverly Ave in Patchogue NY...... I walked in and was greeted by Tom (manager) then introduced to Joe (owner) , they assured me they would take care of us....... The next day they called and my truck was ready.........it seemed after 135k miles the clutches in my automatic transmission had become worn and were slipping....... I tell you what, I cant remember if it Ever felt this good driving it ! Thank you Tom and Joe for your Terrific Service and Professionalism.... I would highly recommend you and your team to anyone in need of transmission service. A+++++++++ in my book

★★★★★
April 9, 2020

Brought my daughters car to Certified after being referred by a close friend, they took great care of us, and we are extremely pleased, the car shifts like new. In just a few days my daughter had her car back, she too is very pleased, thank you Joe and Tom and your crew for a Job well done.

Verified Reviewer
April 9, 2020

Worst shop I have dealt with my entire life. Brough my 1993 Jeep yj for a clutch service. Mechanic gave me a 2 day time frame and quoted me on parts and labor. A week goes by and nothing is heard from shop. I call for an update, and nothing has been done. Another 5 days goes by and mechanic tells me nonsense about a seperate issue that is causing him to not take the transmission out. I have a strong background in fixing up my own stuff and what he said was attempting to gouge me for more money whilst he hadn t even begun to do any work at all. I called and asked for my Jeep back and he told me he would call me back in 5 minutes. Nothing for the rest of the day. An absolute joke this place is in business, leaving me without a car for two weeks +.

★★★★★
April 9, 2020

I have a 1970 Pontiac Lemans and when I started to have issues with the transmission I took it to Certified Transmission for an estimate and repair. Tom was very knowledgeable, friendly, and professional, a real pleasure to deal with. Tom fully reviewed the estimate with me and explained all the repairs and associated costs. The transmission was rebuilt and the clutch assembly replaced. Tom kept me posted on progress. The car now drives like new. I highly recommend Certified Transmission for any transmission repair you may need especially if you have a classic car.

★★★★★
Verified Reviewer
April 9, 2020

Great people, and a fair deal. Give them a try; theyll shoot you straight. Ive had several different cars and trucks here over the years, and I wouldnt have been able to keep them on the road without their help.

★★★★★
Verified Reviewer
April 9, 2020

Always get the best service here and quality you can trust

★★★★★
April 9, 2019

I brought my truck to Certified. Tommy was friendly and helpful. When my warranty company was difficult, he stepped up and spent his time to get the job done. He went above and beyond! You dont see that in todays world often. The truck was fixed and runs great. I cannot recommend them enough!

★★★★★
Verified Reviewer
April 9, 2019

8 months later, towing my 6 thousand lb boat upstate and all over NY,40 mile commute everyday since and still going strong. Thank you Certified!!!

★★★★★
April 9, 2019

Joe ia a stand up guy.. Had problems ongoing and took care of it..would recommed him highly!!!

★★★★★
April 9, 2019

Joe is the best around has worked on all my trucks 2nd to none

★★★★
Verified Reviewer
April 9, 2019

Year later and still driving

April 9, 2019

Certified transmission repair I took my vehicle to have a transmission leak issue addressed I was told by the owner that it may need to be bleed.he had my car for four days.called daily.he said he was waiting for lift.i went there on the second day, no at the front desk.opened the shop door,there it was an unoccupied lift .call later that day same story.on day four called in the am.same story. Im familiar with mechanical work. I told him a lift was not needed to bleed my transmission that the slave Cylinder was on the firewall it can be bleed on the ground. I am a business owner and I understand customer service. This man is opportunist that Thrives non mechanical members of our societee. He is a con artist.Scam alert dont bring your car there.I never write reviews. I felt like I had to do something didnt want this repair shop, Taking avantage of a hard working people.

★★★★★
Verified Reviewer
April 9, 2018

Good honest fair and trustworthy. I wont let anyone else work on my truck!

★★★★
Verified Reviewer
April 9, 2018

They make sure the problem is fixed

★★★★★
April 9, 2018

The place to go for quality transmission REPAIRS, IT WAS WORTH THE TRIP

★★★★★
April 9, 2018

I have had 3 trucks and 1 classic muscle car as well as sent family and friends here I cant give them enough praise.... Great service at a really reasonable priced. And the only shop in the Patchogue area with a 2year warranty Joe and the boys take care of everything from your muscle car to your work truck. Thanks again guys

April 9, 2017

I have no use for this place.worse transmission shop Ive ever incounter.I asked what was the best day for my truck to be seen. I was told a Tuesday so I drop off before they opened.Truck sat there till Friday then seen after 2. Picked the truck up Friday night Sunday morning leaked again. Took a look at it and black rtv silicone all in the bolt holes. Good job guys

★★★★★
Verified Reviewer
April 9, 2017

Joe has built many 350 & 400 turbos for my self and a lot of friends in the race scene never had weve had a problem with his work or these units holding up we put his units behind some pretty stout motors weve sprayed a few small blocks into the high 9s using a 350 turbo. Hard working honest gentleman highly recommend talking with him about your next build

★★★★★
Verified Reviewer
April 9, 2017

I brought my vehicle in for some work and Robert helped me. He was very helpful and knowledgable and explained everything to me. I was worried that I was going to have to replace my transmission but it turned out I only needed a part replaced which was a huge savings. Definitely recommend this place!

★★★★★
Verified Reviewer
April 9, 2017

Very honest, quick, efficient, competent, friendly even!

★★★★★
Verified Reviewer
April 9, 2017

Very nice know there stuff

★★★★★
Verified Reviewer
April 9, 2016

You will not find a more honest and competent transmission shop