Citywide Automotive in Putnam Valley

824 Peekskill Hollow Rd, Putnam Valley, NY 10579, United States

★★★★★
(228 reviews)
Specialties: Auto repair shop Auto body shop Car inspection station Car repair and maintenance service Mechanic Towing service

About

Citywide Automotive is here for you all year long, rain or shine. We strive to provide you with the highest quality and most efficient service. We’ve been a local business since 1984 and our mission is to dispatch within the hour, so we can get you back on the road as soon as possible. We value our customers and strive for complete customer satisfaction. Service is our number-one priority. As a customer, you can expect an experience that will maintain the highest standards of respect and integrity. Our fleet of trucks and specialty equipment is known for being clean inside and out. We pride ourselves on being a service you can rely on when you need it most and no job is too big for us to handle.

Website
citywideautomotive.com
Address
824 Peekskill Hollow Rd, Putnam Valley, NY 10579, United States
Plus Code
C656+8R Mahopac, New York, USA
Time Zone
America/New_York

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
On-site services
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.9
★★★★★
228 reviews

Most Mentioned

tow (36) price (19) driving (13) flat tire (13) call (9) job (6) gary & mike (6) highway (5) name (5) flatbed (3)
5 stars
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★★★★★
April 1, 2025

I had a great experience at Citywide. Everyone was very pleasant and my car was done before I expected. We will definitely bring our cars back there.

★★★★★
March 28, 2025

Staff are honest and friendly with great work ethics, communication and quality work. You can receive your vehicle knowing the issues was resolved. Thanks Citywide for the ease of mind while I’m driving. 👊🏿

★★★★★
March 16, 2025

Amazing experience! Picked up a car here and they were so welcoming and nice. They also gave us a hand with putting the Car on the trailer. Highly recommend purchasing a vehicle here!

★★★★★
March 14, 2025

I have had multiple services performed on a few different cars w/o a hitch. Things are done timely and they are done well. Highly recommend.

★★★★★
February 10, 2025

Knowledgeable technicians. Great people. Fair prices. What else could you ask for? (Okay, you asked for a great pup to greet you… well you are in luck, they have a very cool and mellow golden retriever as the “shop dog”).

★★★★★
December 5, 2024

After calling over 10 different companies who couldn't help me, I finally got in touch with Citiwide Automotive. Jeanette was incredibly responsive and helpful! One of our vacuum pump trucks was stuck in the snow, and their team solved the problem in less than 30 minutes. Amazing service and professionalism—highly recommend!

★★★★★
September 13, 2024

Brought my 2024 F-150 for an oil change. The truck was finished in a better than timely manner. Mike, Gary and the boys did another great job (as they always do)

★★★★★
October 7, 2020

Mike and his team got me right in and out. Highly knowledgeable & would definitely recommend 👌 I had to edit this review since I brought my car back to Mike and his crew multiple times since then they always do a phenomenal job and do the right thing!!!

Review photo
★★★★★
March 9, 2025

Very professional and friendly service . Honest and fair prices. I highly recommend .

★★★★★
March 9, 2025

always fair and honest. Thank you.

★★★★★
March 9, 2025

Amazing service !

★★★★★
February 9, 2025

Citywide is an amazing shop. They are skilled, honest and friendly. They go above and beyond. I highly recommend this shop.

★★★★★
December 9, 2024

Really wonderful service!! Super nice people!!

★★★★★
December 9, 2024

They are total professionals! Great customer service! Honest pricing!

★★★★★
November 9, 2024

#1 across the board 100% honest and hard working Feel safe and secure bringing my kids card here Extremely reliable and very fair

★★★★★
October 9, 2024

Being a popular high school jock that knows nothing about cars makes me an easy target for mechanics to take advantage of. Thankfully the team at Citywide is full of kind hearted men who always have the customers best interest in mind. My Nissan Altima with 250k miles on it was on life support. I brought her to Citywide and they brought my baby back to life. I broke down in Mahopac and had the pleasure of being towed by one of the owners Gary (Irish guy who pretends to be italian). He was at the scene within minutes and was super polite and helpful. The owner Mike (Goofty Italian Guy) and his team performed all the necessary work to keep my car running while keeping the cost low. I am thankful I have found my new family mechanic and will be a citywide customer for life.

★★★★★
October 9, 2024

Everyone was professional, courteous, and knowledgeable at citywide auto.

★★★★★
October 9, 2024

Great service, quick and easy payments.

★★★★★
September 9, 2024

Thorough, knowledgeable, clean, left my car vacuumed, and were pleasant and super-kind to boot! Fit me in quickly, great follow-through and reasonable. Great GREAT shop.

★★★★★
September 9, 2024

Did a great job fixing my car

★★★★★
Verified Reviewer
August 9, 2024

Janette really saved my bacon (and my weekend!) with some incredibly helpful advice when my car s oil pan needed replacing. Thank you so much Janette!!

★★★★★
July 9, 2024

My truck died at Taconic Pkwy MM 18.7 just after noon today on a hot 21JUN2024, enroute from Upstate to a college classmates funeral service in White Plains. CITYWIDE was apparently the tow outfit the trooper who stopped contacted. I am grateful to CITYWIDEs prompt, professional, courteous flatbed driver. Ginette made short work of the paperwork and getting me into contact with a rental car outfit. Come to find out co-owner Gary K. is also an alumnus with me and the fellow I was headed to funeral for today. I likely wont know from CITYWIDE the extent of my trucks problem until Monday. Its my third one of that make / model, so I have an idea. But based on the CITYWIDE courteous, professional and thoughtful help provided to me today, I am fairly confident things will turn out OK - even if I need to find another vehicle. Thanks, CITYWIDE / Tony Winig 10:06 PM EDST

★★★★★
May 9, 2024

Citywide Automotive is one of the most knowledgeable group of mechanics that can diagnose and fix problems of any kind. They are honest and reliable. A must for big and small issues.

★★★★★
May 9, 2024

Fantastic crew!! Always willing and able to go the extra mile to help out! Reliable, honest and timely service!!!

★★★★★
April 9, 2024

If I could leave a 10 start review I would! From scheduling my car to be picked up from my driveway to the communication of after my car was being diagnosed with the issue, Mike was transparent the entire time with competitive and fair pricing. I d highly recommend these guys for any automotive needs. Honest and top notch service!

★★★★★
Verified Reviewer
April 9, 2024

Excellent service, highly professional, and honest.

★★★★★
April 9, 2024

Great friendly staff. Understood my issue and worked with me.

★★★★★
Verified Reviewer
April 9, 2024

Very nice service by all staff.

★★★★★
Verified Reviewer
April 9, 2024

Fast, polite honest and efficient.

★★★★★
April 9, 2024

Great experience at citywide! Gary and staff are super efficient, reliable and friendly! I would recommend to everyone! Appreciate you all!

★★★★★
April 9, 2024

Absolutely wonderful!!! Their Expertise and care really showed throughout the whole time our new to us camper was with them. It needed a little work and Citywide was up to the task. They kept me in the loop every step of the way so I didn t have any surprises upon pickup. I m thrilled with their service and will most definitely be bringing our other vehicles to them for whatever we need. A++!

★★★★★
Verified Reviewer
April 9, 2024

Citywide did a fast turnaround on VW alternator which gave out 10 miles South of their garage; Giovanni and staff did excellent work!

★★★★★
April 9, 2024

The staff is friendly and the price is fair. There is respect for time, so you go in by appointment and expeditiously attended too.

★★★★★
April 9, 2024

Came out on a cold and rainy afternoon for help with ny broken down tractor trailer. It ended up need a tow and they took care of that too. Fast and reliable service

★★★★★
Verified Reviewer
April 9, 2024

My husband hit a deer last night on the Taconic and the folks at Citywide Automotive & Towing came to the rescue. From the moment they arrived on the scene, their professionalism and courtesy were evident. The next morning, after talking to her on the phone we had the pleasure of meeting Jeanette, who turned our unfortunate and stressful situation into a much smoother experience. She was not only informative and helpful but also showed genuine concern for the situation. Jeanettes positive attitude and kindness was appreciated. She also informed us promptly when the car was picked up by our mechanic. All in all, the service we received was top-notch. Fast and reliable, Citywide Automotive & Towing truly stands out for their excellent service and super kind staff. Thank you for turning a challenging situation into a more manageable one. Would highly recommend.

★★★★★
April 9, 2024

The only place I trust with my vehicle. Citywide has a wonderful crew and always puts the customers first.

★★★★★
April 9, 2024

I ve been a customer of Citywide for several years. Mike & Gary are amazing humans as well as great at what they do. Not only do they provide expert auto repairs on whatever your car may need, they also provide super customer service. They re kind, professional & go out of their way to take care of whatever is needed in an extremely timely manner. I can t say enough good things about Mike & Gary & everyone who works at Citywide. Everyone is always really helpful. Thank you all for being so great at what you do!!

★★★★★
Verified Reviewer
April 9, 2024

They are absolutely amazing and made a traumatic experience for me manageable. From start to finish they are nothing but accommodating, informative and kind. I cant say enough good things about them.

★★★★★
April 9, 2024

Great folks, great service

★★★★★
April 9, 2024

Jeanette and the mechanic were professional, attentive to my needs concerning my car, and they even stayed later after closing hours to make sure my car was working properly. I would definitely recommend this shop to my friends and family.

★★★★★
April 9, 2024

Always the best experience with the cutest pup to pass greet you

★★★★★
Verified Reviewer
April 9, 2024

Dropped my truck of for an inspection. Done in a timely manner and Mike great to deal with. Will definitely go back for future service.

★★★★★
April 9, 2024

Great group here

★★★★★
April 9, 2024

Excellent service from the time I arrived. The office manager was super friendly. They kept me informed of everything. Had my car towed to them on Wednesday late afternoon and picked my car up on Thursday afternoon. Great experience and they were very knowledgeable and gave me important information on how to keep my car running smoothly. Have to add the beautiful mascot (the dog) was super friendly and loving. I would 100% recommend this place to my family and friends.

★★★★★
Verified Reviewer
April 9, 2024

Highly recommend! My car broke down while I was out of town for work. I have AAA, so I had my car towed to this auto shop. I explained nicely that the very next day I am scheduled to be in another state for work and that if at all possible to please move quickly to figure out whats wrong so we can get it fixed without me falling behind schedual by days. I could be wrong, but I believe his name was Giovanni, who called me and explained to me what was wrong. I had lots of questions, and he took the time to explain everything to me in detail and emailed me a full breakdown estimate of parts and labor, and I was SHOCKED to see such honest and fair pricing. My car was towed, accessed, and REPAIRED all in one day. And still to this day, my car is driving like brand new. They even stayed open a little later than normal so I could come pick up my car. I couldnt have picked a better place to send my car, and they made a woman over a 1000 miles away from home feel so much better in this stressful situation. 10 out of 10 Highly Recommend. Thank you guys at Citywide!!!

★★★★★
April 9, 2024

Wonderful experience. Friendly, professional and quality work. I was kept constantly informed and every effort was made to actually save me money.

★★★★★
April 9, 2024

Slim, sleek and sexy. Thats how i would describe the employees and quality of work these fine specimens produce.

★★★★★
Verified Reviewer
April 9, 2024

The powers that be decided to tow my daughters car ugh. Mike and Jeanette were amazing helping me get the situation resolved! Rarely do you meet such kind generous people!

★★★★★
Verified Reviewer
April 9, 2024

Pulled over to let my car cool down , I was overheating on the Taconic. Staff was pleasant, left me be . As they did not have to do. All I know is that they respect the working american and they have a really cool dog.

★★★★★
April 9, 2024

I have been bringing my vehicles to City Wide for app. the last 5 years. Their service and quality is unsurpassed. 5 star rating across the board. Ill trust my cars to no one else. Thanks Mike, Gary and your entire crew.

★★★★★
April 9, 2024

I have been a customer of Citywide Auto for many years. They are very knowledgeable and always do excellent work. Mike, Gary and Jeanette are incredibly kind and professional. I would highly recommend. Thank you! Patrick Cummings

★★★★★
April 9, 2024

I found this shop while looking for a tow company to take my car to the dealership - I went with them for the price. The gentleman who came and picked up my car was prompt, courteous and very nice. Soon after that tow my car needed repairs - I had no idea what it needed - I came to them with a list of things that I heard, felt and at some point probably imagined! They took my car in and found two things. They could have, at that point told me that I had to fix both (other places I have been to would have said they couldnt diagnose the one without fixing the other). I was worried and would have fixed both of them. But instead they told me the TRUTH - take care of one job at a time and lets see what happens - if the car runs right w/the simple fix we can then fix the other thing - if the car doesnt then I could look into a big fix or a new car :-( They nailed the problem with a simple fix and the second problem was simple also and that was taken care of. I left their office feeling great. Feeling like they actually cared. Recently I had another repair needed, yes I am trying to avoid a new car;-) I thought it was going to cost more money than I could put into the car-I thought an exhaust system, I was counting my pennies, getting ready to break the bank. I dropped the car off, they got to it quickly and efficiently. They called me and told me it was another inexpensive fix to the exhaust system instead of a new system. Again, honesty. This shop is filled with honest and caring people! I have dealt with many auto mechanics and repair shops over the years and I have NEVER walked away from them feeling like they were sincerely taking care of the customer. Citywide Automotive has never treated me as if I didnt know what I was talking about because I am a woman. Each mechanic and the owner listen and are above and beyond honest, sincere and caring. Janette and her customer service, is so outgoing and friendly and always goes above and beyond to make you feel you have got your car at the right place! Thank you Citywide!

★★★★★
April 9, 2024

best of the best

★★★★★
April 9, 2024

Best in Putnam County. Fabulous receptionist !! Awesome mechanics and owners!!

★★★★★
Verified Reviewer
April 9, 2023

Experienced mechanics and light hearted staff with a professional outlook on their establishment. Personally think their Golden lab should be in their logo riding in the truck window though shes a real sweet heart

★★★★★
April 9, 2023

The employees of citywide were extremely helpful when I broke down. They gave me a ride home and had my car back to me before weeks end. Thanks again guys!

★★★★★
Verified Reviewer
April 9, 2023

Car was towed here off the taconic after a accident.. very friendly staff.. woman behind the counter very accommodating

★★★★★
Verified Reviewer
April 9, 2023

Great people great service. They take care of all my trucks and cars

★★★★★
Verified Reviewer
April 9, 2023

Helped me retrieve my personal belongings as well as house keys. Very professional.

★★★★★
April 9, 2023

Everyone was knowledgeable, kind, efficient! I drove in off the road with an almost flat and they helped get me back on the road right away even though they were full!

★★★★★
April 9, 2023

Today I was run off the side of the tsp by a Jersey driver (what a surprise) and I got a flat from tire. The help truck stopped and changed the tire. He was wonderful!! Then it started making a sound like a Jack hammer so I pulled into this wonderful company and asked if they could help. The lug nuts came loose. So Gary tightened them up and I was great all the way home. Just want to say how professional and nice he was. I m a few min it was done with a smile. There was another young man there but I didn t catch his name. They both were wonderful. I would highly recommend you have your car serviced there because it s just a great, clean place. Thanks again for both those gentlemen for all the help. Wouldn t have made it home without you! Peggy Mulleady

★★★★★
April 9, 2023

I was stranded on the Taconic State Parkway and requested a tow via AAA. Unfortunately, AAA informed me that they are not contracted to tow off the parkway, they will call the state police who will send a 3rd party Tow company that can tow me. Within minutes, a H.E.L.P Truck and David Jr. from Citywide Automotive and Towing showed up. Mr. David Jr. gave me an option of being towed to the next exit or being towed home. Although a bit agitated, I didnt want Mr. David Jr. to go out of his way to take me home because the AAA representative assured me that a Tow truck will be at the designated area to tow me and my car home. Mr. David Jr. insisted once again and I declined. He was very professional, respectful and pleasant. He treated my car with absolute care. I was left in a well lighted area. I was safe and my car was placed down perfectly in a parking spot. Unfortunately, AAA did not live up to their promise. I was stranded for 3 more hours. I called and spoke to a representative and she alleges that she was a supervisor and theres no one above her. She was very unprofessional and rude towards me. She had the nearest tow company on the phone and he too was very aggressively speaking and belittled me. I was told you need me, I dont need you, followed by a great deal of unpleasant words. I immediately called back the number on the receipt I received from Mr. David Jr. I was given a suggested 20 minutes wait. Citywide Automotive and Towing came long before the wait time. The driver was David III. I was informed he was the son of the first driver. Like Father, Like Son. He was very professional and caring. He understood my frustration even remained silent as another AAA representative wasnt being professional on the phone. He took great care of my car as he connected and lifted it. He was patient and understanding. He took me and my car home safely. He obeyed all the traffic rules and regulations. He informed me about the route he had to take. He answered all the questions I had and treated me with the upmost respect. Although, it was under a stressful circumstance, David Jr and David III did an amazing job. This company should be so proud that they hire people with dignity and grace. I will be forwarding this companys information to everyone I know and I will leave the best reviews every chance I get. They are definitely an asset to the company. I hope this company flourish in business. Thank you again for turning a not so great experience in a wonderful experience. Youre highly appreciated.

April 9, 2023

They assured me they were going to give me a ride home (4 min drive) and then pick me up when my car was ready. When I showed up this morning as agreed they make wait for almost an hour and then told me rudely that they were too busy to give me a ride. I ended up wasting my time. This people don t care about their customers.

★★★★★
April 9, 2023

The absolute BEST garage in the area. Great staff do top notch work. If you havent done so, give them a try. Very convenient location (for me!) and friendly front desk!! Citywide has become my go-to

★★★★★
April 9, 2023

My engine had overheated and I was stuck on the side of tsp. They got to me within 25 minutes and brought me home safely. Very nice staff and even better customer service.

★★★★★
April 9, 2023

All around great shop. Fast, affordable and great communication!

★★★★★
April 9, 2023

I have to say ,these guys were great ,100% I will use them again ,Im going to tell friends who need help to go through Citywide !! Ty guys for all your help !

★★★★★
April 9, 2023

Amazing service and even better people! Highly recommend for any of your automotive needs/towing.

★★★★★
April 9, 2023

On our way from Asroria NY to Lake George Cresthaven resort engine came on & car stalled a little. They are the best - so professional - check out the car quickly & sent us on our way. Very kind people too - we used their very clean bathroom & charged our phones. They are the best!!!!

★★★★★
April 9, 2023

Very good excellent service l really recommend this place

★★★★★
April 9, 2023

Mike and his crew are the best mechanics out there! He saved me thousands of dollars and my Jeep! These guys are the professionals. I highly recommend Citywide Automotive.

★★★★★
April 9, 2023

I m so pleased to have those guys at City Wide in the town of Putnam Valley. Anytime I needed repairs or replacement. These guys always came through. I recommend my friends to go see these guys because they have that good.

★★★★★
April 9, 2022

Use them for tows tires inspections and basically everything else I need car wise. Good dudes.

★★★★★
April 9, 2022

Great service and awesome guys! Use them for all my car repairs and needs. Great towing experience as well!

★★★★★
April 9, 2022

First class service great people

★★★★★
April 9, 2022

Amazing work went for my tire to get plugged they were closing and still helped me out amazing crew. Came back the next day and got tires mounted on my truck amazing work will definitely be coming back

★★★★★
April 9, 2022

Absolutely amazing service! Had a flat tire he came right away and helped us out. Would highly recommend going through city wide!! Quick fast service and amazing customer service!

★★★★★
April 9, 2022

Gary is the best !! Came to my rescue when I got a flat tire 9 months pregnant with two young kids in the car ! Took no time to change my tire he had us out off the side of road so fast. He got there fast too so we weren t waiting long. Def recommended and will use again ! Saved me

★★★★★
April 9, 2022

I ran into an issue with my car and needed a tow. I called Citywide and they were there within 15 minutes to help me out. They were polite and respectful and treated my car like it was one of there own and treated me just like family. I 10/10 recommend them and will be continuing to use them and recommend them to anyone that needs help in their area.

★★★★★
April 9, 2022

Towed lowered Subaru. No damage. Thanks.

★★★★★
April 9, 2022

This place is awesome and the people here here care for there customers!

★★★★★
April 9, 2022

Great experience at Citywide Automotive. Brought my car in because the check engine light was on. They diagnosed the problem, ordered the part and had it fixed in a very short time. The mechanics were honest and a pleasure to deal with. Highly recommend them!

★★★★★
April 9, 2022

So far so great! My clutch burnt out just north of NYC, only about 250 miles from home.... My insurance called Citywide and theyve been wonderful throughout this process! Very friendly customer service! Will edit this review once the repairs are done and Ive trekked back north from below the Mason Dixon line to fetch the car!

★★★★★
April 9, 2022

I needed my future Jeep inspected and brought it to Citywide. From the first call my situation was handled with care, professionalism, excellent communication and great service! I can say this was the best mechanic situation I have ever had. Mike took care of my Jeep and everything went flawless. Mike spent time answering all my questions and explaining everything. I would bring any car I have here everytime they need service. Citywide is a top notch business, A+++ all around. I wish every business ran like this. Thank you Citywide and Mike for taking such good care of my Jeep and all the help you provided. It was priceless to me. Excellence all around!!!

★★★★★
April 9, 2022

Highly recommended!! Excellent towing and repair work!!

★★★★
April 9, 2022

Great staff. Very friendly very helpful.

★★★★★
April 9, 2022

While driving south on the Taconic, my Mercedes Benz caught a flat tire on the front passenger side. I was able to exit off at Cold Spring for a safe location. My son called Citywide and they came within 15 minutes. They were helpful and polite to make sure my family and I were okay. I recommend Citywide as they changed the tire quickly and we were on our way to the city. Thank you guys! You are the best.

★★★★★
Verified Reviewer
April 9, 2022

Very honest and professional owners

★★★★★
April 9, 2022

My car had a flat tire while driving on the parkway early this morning. I turned off the next exit and there was Citywide Automotive. Mike came out ASAP and assisted me. Very grateful for his professionalism and kindness!

★★★★★
April 9, 2022

Unbelievable service and so friendly. I was stuck in a bind with my oil low light on the Taconic and they sorted me right out. Absolutely would take my car here all the time if I were local!!!

★★★★★
Verified Reviewer
April 9, 2022

The crew at the shop was absolutely top of the line the way they handled my daughters accident and our car. I will trust them for my Towing and Automotive needs in the future. Five star rating

★★★★★
April 9, 2021

Have used them to haul my machinery multiple times. Service and pricing are both good. Also had them build me a lifted Jeep for off-roading. No complaint there as well. Love these guys.

★★★★★
April 9, 2021

Come here for general maintenance on my car. Always fast and courteous.

★★★★★
April 9, 2021

Great business! Trustworthy, confident, efficient, and good price. Story- I was on the side of the road with a flat tire, which wouldn t have been so bad until two good samaritans stopped to help, but instead of truly helping, they knocked my car off the jack and off the pavement into the side of the road. I had to call a tow, which I never had to do before. Gary the owner showed up within twenty mins of my call, knew he could get me back onto the pavement, then used his equipment to help me safely change the tire without having to tow me anywhere. I was given a really fair price, and he was very kind. Thank you!!

★★★★★
April 9, 2021

My son broke down on the taconic parkway and Mike and his staff at Citywide we re amazing . Getting the car to their shop and taking care of the repair . So grateful to them . Thank you Mike !

★★★★★
Verified Reviewer
April 9, 2021

High quality workmanship coupled with knowlege of modern modular vehicles

★★★★★
April 9, 2021

helped me with my alternator on a holiday. happy 4th guys!

★★★★★
April 9, 2021

Called them after my buddy and I crashed in Mahopac and drove us home to Lake Carmel after. Thanks Gary!

★★★★★
April 9, 2021

Absolutely outstanding! Great customer service, they arrived within 10 minutes of a call, and all of the workers are very personable. I will literally never again call another tow company. Then whole ride home we had great conversation. Outstanding.

★★★★★
April 9, 2021

I had an emergency and City Wide was able to get to me quickly. The driver was friendly, professional and got my car on the truck in the matter of minutes. Well done and thank you for the great work. Positive

★★★★★
Verified Reviewer
April 9, 2021

We were driving upstate when our car started to stutter. We called them after a quick Google search, they closed at 5 PM but said theyd stay late to see us. Courteous, informative, reliable and funny!

★★★★★
April 9, 2021

The young gentleman Gregg Or Gary I think his name was real polite helpful and respectable man I will use this towing company anytime 100 percent

★★★★★
Verified Reviewer
April 9, 2021

This place right down the road from my house helped me with an oil change and inspection. The guys there seem friendly, and warned me about my oil running low and how to check for leakage vs burning oil. Quick change and inspection. I appreciated the friendly chat I had with one of the guys there, but I didnt catch anyones name.

★★★★★
April 9, 2021

This company was a life saver. Quick and fast service, super friendly, affordable price. Mike is also extremely handsome which was a definite plus!!

★★★★★
April 9, 2021

Got a flat tire hitting a curb in a restaurant. One of Citywides drivers saw me trying to change my tire in the parking lot and did it for me for free. Thank you.

★★★★★
April 9, 2021

Helped my friend change her tire tonight when he saw us struggling trying to do it ourselves. A life saver.

★★★★★
Verified Reviewer
April 9, 2021

Good honest staff

★★★★★
April 9, 2021

Very nice and kind. Was able to bring my husband back and also let my kids meet sage there dog ! Would definitely recommend and use again if ever needed - Paul s family

★★★★★
April 9, 2021

Fixed my car on multiple occasions. Mike and his guys are fast and knowledgeable.

★★★★★
April 9, 2021

Honestly best experience I ve ever had hands down. My vehicle broke down and I was stuck on the side of the road, Gary from CityWide was coming down the road when he stop to ask if I needed help, he towed my vehicle back to their shop with the most care I ve ever seen, and Mike from CityWide fixed my car and got me back on the road in no time with a reasonable Cost. One of the best experiences I ve had. Will most definitely use them again and let everyone I know to use them very Honest Genuine People Ps: a They have the most friendly Shop Dog Ever

★★★★★
April 9, 2021

Great automotive shop, the owners Gary and Mike are

★★★★★
April 9, 2021

Got a flat on Peekskill hollow. They came and changed it fast and took a credit card as I didn t have cash. Thank you

★★★★★
Verified Reviewer
April 9, 2021

I needed a tail light fixed ASAP and they fit me in right away. They were extremely professional and curtios. I will use them for all of my future automotive needs. They were able to work with my schedule as a busy mom and I am so grateful!!!

★★★★★
Verified Reviewer
April 9, 2021

I called Gary with no notice for a situation where I needed my Chevy Tahoe towed over to a dealer in Carmel. Gary came quickly with a flatbed tow truck and hooked up the Chevy with no issues at all. If you ever need a tow or any other services they offer, I highly recommend their shop. Thanks for the great job Gary!

★★★★★
April 9, 2021

5 stars, Gary pulled me out in no time. Thank you, these guys run a great service.

★★★★★
April 9, 2021

Blew my transmission and they got it back to me with a rebuilt one in 2 days.

★★★★★
April 9, 2021

Called multiple companies about towing my lowered car. They came out got it on the truck and charged me what I thought was reasonable.

★★★★★
April 9, 2021

My Dully truck was stuck on a hill and citywide was in my driveway before I could even blink. Had my truck pulled out in 20 minutes. Amazing service and great timing!

★★★★★
April 9, 2021

Needed my truck pulled out of the snow and they were at my house so fast. Amazing service!

★★★★★
April 9, 2021

Great service and prices.

★★★★★
April 9, 2021

Quick and fast oil change

★★★★★
April 9, 2021

Towed me in for free and fixed my fuel rail fuel pump and put new taillights in because the old ones had a power draw

★★★★★
April 9, 2021

Fortunately, Ive had the pleasure of getting to know Gary and Michael over the past few years as Ive used them for all of my auto-related needs. Theyre extremely responsive and their work is unparalleled. Theres no one i trust more to help me out. Whether Im in a pinch and need a tow, or need work done on my cars, Citywide is who I call! Give Gary and Mike a call for all your auto needs!

★★★★★
April 9, 2021

Our union uses them to move equipment and plates for us. Called them to tow me personally back to them for repairs because they work with our union. Not only did they tow me in for free but Mike had my car back to me in less than a week after welding on my new exhaust doing tires and brakes all around. I thought the price was fair for repairs and they didn t charge me for the tow.

★★★★★
April 9, 2021

Mike and Gary are amazing couldn t ask for better service

★★★★★
April 9, 2020

Mike and Gary At Citywide take care of you. Leave it to them, best in the business!!

April 9, 2020

It says 24-hour emergency service on their garage door, 24 hour towing on their side window. I needed roadside assistance because my car got stranded, I made a phone call to citywide automotive towing and the person picked up and said we are not towing at the moment and time. Which is false advertisement. 0 Stars

★★★★★
April 9, 2020

Helped greatly! Fast friendly service on my Odyssey!!!

★★★★★
April 9, 2020

Scheduled a same day appointment for two vehicles to be inspected without any hassle. Staff was very friendly from the time we walked in, and the Gentleman behind the counter talked to my Grandfather and I while both our cars were being inspected. Nice friendly, family vibe.

★★★★★
April 9, 2020

I took my car to Citywide for regular maintenance and to replace both rear tires, Mike was very helpful and reliable and got the job done in a very timely manner. Thank you guys!

★★★★★
April 9, 2020

Stopped at Citywide with a flat tire. Mike fixed it for me right away. The service was great!

★★★★★
April 9, 2020

While driving south on the Taconic, the air in my front passenger tire suddenly went flat. I took the first exit off the highway, and was super lucky to find Mike at Citywide Automotive. He was super helpful in assessing the tire and fixing it straight away. I was back on the road within 15-20 minutes! I consider myself lucky and grateful to have found this place!

★★★★★
April 9, 2020

My company had a limousine break down right off the taconic exit near there shop. They were able to get it towed to the shop with their tow truck. After going over the problem first thing in the morning they ordered the needed parts and within 2 hours or less had the limo back on the road for my 2 hour trip home. Great bunch of guys, very reasonable and hopefully I dont have anything else break down near them but if I did they would be the only people that I would be calling.

★★★★★
April 9, 2020

Hands down the only towing company anyone should be using. Not only is it exceptional service, but the guys are so helpful, nice, accommodating and fast. Called them at 12:00 at night for a flat tire and they were there in no time. Definitely will only be using them for anything I need in the future. Thanks again Gary!!

★★★★★
April 9, 2020

Great shop, very professional and go out of there way to help anyway they can.

★★★★★
April 9, 2020

Best tow company around, the crew was very nice and friendly not to mention they did an excellent job taking care of my car on multiple occasions. 10/10 would recommend to anyone whos got any car issues these guys got it!

★★★★★
April 9, 2020

Honesty and integrity, two things getting very hard to find these days. This gentleman at Citywide has BOTH! I wouldnt go anywhere else. Outstanding!

★★★★★
April 9, 2020

Very helpful and fast

★★★★★
April 9, 2020

Thank you.

★★★★★
April 9, 2020

Just left this place and all of the employees were helpful and accommodating. I recommend giving city your business!!

★★★★★
April 9, 2020

I can t believe I was a person that crashed on Halloween! I drove right off a cliff and of course, it was foggy. I called City wide and they were there under 30 mins. Thank you city wide

★★★★★
April 9, 2020

My car broke down recently and I had a friend recommend Citywide. Citywide showed up extremely quick so I was not waiting at night for long and assisted me with all of my questions and had my car up in no time. They were extremely helpful, kind, quick and very reasonably priced. Would definitely recommend Citywide.

★★★★★
April 9, 2020

Have used them on several occasions for multiple services. Always on time and fair pricing. The mechanics take care of anything you throw at them. Recommend 11 times out of 10.

★★★★★
April 9, 2020

Great friendly and knowledgeable staff. Help me out on more than one occasion. My go to for all my automotive needs.

★★★★★
April 9, 2020

Im very nervous when it comes to work on my car. These guys treated me well, gave me fair pricing, and did great work on my Mercedes. Im not going to anyone else moving forward. Shoutout to Citywide, you guys are the best.

★★★★★
April 9, 2020

Driving home late at night, caught a flat tire. A buddy of mine recommended me city wide. I called while I was on the highway and they had a guy right in the area.

★★★★★
April 9, 2020

Broke down on a road trip, citywide was there fast to help out and get me on my way.

★★★★★
April 9, 2020

Trustworthy friendly quick service and reasonable price. Could u ask for more...yes available 24hour service too!

★★★★★
April 9, 2020

Gary and his crew do an amazing job. Called this morning at 9am to get a jump start on my car and he had a guy at my house within 30 min. Keep up the good work guys thank you

★★★★★
April 9, 2020

Great and quick service

★★★★★
April 9, 2020

Gary and mike are great guys got me outta of a jam when my tire blew out on the highway. Thanks for the help guys would recommend you guys to every one

★★★★★
Verified Reviewer
April 9, 2020

Got a flat in the middle of the night. Heard great things about CityWide so I decided to give them a call. I was not disappointed in the quality of the service and will absolutely recommend, thanks again Gary!

★★★★★
Verified Reviewer
April 9, 2020

Fast & reliable service. Thanks Citywide!!

★★★★★
April 9, 2020

Fixed my car fast and affordable. Thanks.

★★★★★
April 9, 2020

Had some minor issues with my car and I know NOTHING about cars so I m always apprehensive to go to a local mechanic. Mike explained everything to me and did not charge me a crazy amount. Would definitely recommend. Mike is the best.

★★★★★
April 9, 2020

Helped me out of a bind on New Year s Eve and repaired my car and got me back on road same night. Thank you guys a lot you are life savers!!!

★★★★★
April 9, 2020

Mike and Gary gave fair and upfront prices on the tow as well as repairs. Will definitely be back.

★★★★★
April 9, 2020

Best towing company out there.

★★★★★
April 9, 2020

Friendly, fast service at reasonable prices. Owner helped my folks figure out why the check engine light was on. I dont know what he said, but they won t stop gushing over him. Made for an interesting Christmas.

★★★★★
April 9, 2020

Today was my second encounter within the last 6 Months calling city wide (talk about bad luck.) both situations I had called Gary to come give me a tow. Today he was there within 30 minutes, although i was Furious about my car being stuck on the side of the road, Gary made me forget about that almost instantly. He had me laughing the entire ride back and gave me advice on what steps to take next. He towed it to a trust mechanic shop that he recommended, then even offered to bring me to enterprise to get a rental. Very satisfied with the customer service, very trusted and reliable.

★★★★★
April 9, 2020

My car was running funny so I got off the highway at their exit. They fixed my car as I waited and had me back on road in an hour or so. Excellent costumer service, good pricing, highly recommend them.

★★★★★
April 9, 2020

Always come to the rescue

★★★★★
April 9, 2020

Only shop I go to for all of my cars maintenance needs. Every time I have a problem with my commuter car they diagnose it and take the time to show me and explain the repairs.

★★★★★
April 9, 2020

Same day service with no appointment.

★★★★★
April 9, 2020

Hooked it up and talked to me nice

★★★★★
April 9, 2020

Nothing but a good experience. Brought in my Jeep that had a rotted out frame. They rebuilt and reinforced it pretty quick considering what I gave them to work with. They let me watch and helped teach me how to weld on my own vehicle. Have taken it off roading multiple times since and haven t had any issues.

★★★★★
April 9, 2020

Citywide is the best! The customer service was amazing and the staff is both friendly & efficient. They worked quickly to repair my vehicle and Im extremely pleased with the result. I highly recommend Citywide Automotive

★★★★★
April 9, 2020

Came to this place for the first time a couple years ago on a fluke. Havent gone anywhere else since.

★★★★★
April 9, 2020

Thanks for the belt change fellas.

★★★★★
April 9, 2020

Awesome tow company and shop. Got stuck in the middle of nowhere with horrible cell service and they were able to find me and my car in no time. Best part was they didn t crack me over the head with the price. Would recommend to anyone and everyone

★★★★★
April 9, 2020

Gary is the best! I have used CityWide twice, once for myself and once for my nanny. I have a steep driveway, and they had to use a flatbed to tow a pick-up truck on a Saturday afternoon - the driver was quick and really knew what he was doing. Another time, I was about to get on the Taconic on Peekskill Hollow Rd with a front flat tire, and luckily it was right by the Citywide shop. I cant thank CityWide Auto enough for saving me, my kids and my puppy on that cold night.

★★★★★
April 9, 2019

Had an overall great experience with this company- very fast to my family every time we have a car issue. They have mechanics onsite as well to assist and let you know where the vehicle stands. GREAT COMPANY!!

★★★★★
Verified Reviewer
April 9, 2019

Absolutely amazing service. I would recommend them to any and everyone! Kind, fast, and just overall great service! They arrived very quickly and were very knowledgeable about the issues I was having with my vehicle.

★★★★★
April 9, 2019

Excellent service. Two blown tire and bent rims on busy stretch of I-84 and litte shoulder to work with. Gary hooked up car and got it in flatbed within minutes. Thanks again !!

★★★★★
April 9, 2019

Awsome people fast response time and they make you feel like family and had my truck back in a day highly recommended

★★★★★
April 9, 2019

When it comes to towing and auto body these guys are top notch group of hard working guys. Family run business that has a known name in town for its work and just a nice all around men. Like I said if you just need a tow give them a call you will not be disappointed!!! Gary the son and his father are the type of people we need in this world!!!

★★★★★
April 9, 2019

Fast service, very respectful driver.

★★★★★
April 9, 2018

I got a flat tire at 2 in the morning leaving my friends house from college and did not know the area. I googled roadside assistance in my area and after getting two companies that said they had no drivers available I called Citywide. They responded promptly and changed my tire fast. After the driver was done he led me out to the highway because my phone did not have enough service for my gps to work. Their fast and professional service will make them my go to if I ever have any issues with my car again when Im visiting. Thank you again Citywide!

★★★★★
April 9, 2018

I broke down in my Dodge 5500 after a long day of work. I called Citywide and their driver not only picked me up fast and towed my truck to my shop, but also gave me a ride home after. Thank you Citywide and thank you Gary!

★★★★★
April 9, 2018

I got stuck in a snow bank last night. After 2 hours AAA told me they couldnt get a truck to my location and that I was basically on my own. I started calling companies myself off Google and Citywide said they could come get me. They gave me the price before and came fast. The part that made me want to write this review is that the driver also followed me to my house because my car is rear wheel drive to make sure I got home safe.

★★★★★
April 9, 2018

Big thanks to the guys at Citywide Automotive. Came in with a bad alternator and no appointment. They had me back on the road in two hours. Friendly staff and fast service.

★★★★★
April 9, 2018

I had crashed during the last snowstorm in the middle of the night. I called my brother and he recommended Citywide. They came fast worked with my insurance and had me back in my car looking brand new in a week.

★★★★★
Verified Reviewer
April 9, 2018

I read a few online reviews for tow companies near me and begrudgingly picked one with great fear i was going to be taken advantage of in my time of need. Im certainly glad I picked Citywide. The response was incredibly fast, the driver was friendly and courteous and the pricing was up front and reasonable.

★★★★★
April 9, 2018

I broke down and called citywide they were very pollite and helpful. They arrived very quick to pick me up. There towtrucks are very clean on the inside as well as the office. I highly recomend citywide these guys are great!

★★★★★
April 9, 2018

Family has bee running good tow services for many years and honest. As another tow company owner I have nothing negative to say.