707 Glen St, Queensbury, NY 12804, United States
AutoZone Upper Glen Street in Queensbury, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Queensbury, NY or call us at (518) 798-8891.
Verry rude staff I would not recommend this location
They have parts, just never the parts i need. Sometimes they have something close, but I'm not into hammering on things to make it fit. However, very helpful, and sometimes apologetic, people!
Autozone delivery driver destroyed 5 gallon bucket that we use as a driveway marker and just left it and we called to have it replaced and the store manager laughed on the phone at us and told us to come buy a new one! Driver said it didn’t happen and we have it all on video tape and pictures! Ridiculous! 😡
The associate at the register helped me find what I needed exactly. He did it from behind the counter and he didn't make me feel like an jerk, when I stuttered through my questions. He let me have a moment and was just a genuine human. It's a straight up wonderful moment when someone doesn't just crap on you when you're not ok. Will literally go here just for that. Thank you for treating me like I'm not stupid.
Ordered a part online almost 24 hours ago and it says it’s still being processed. Contacted customer service and got zero response.👎🏻 UPDATE: My order has been processed now and is on the way. I changed the rating to 5 stars because the employees inside the store are great, I had just ordered some items through this location online. I messaged customer service online twice and never got a response which caused me concern. Thank you.
Aug 4th 2024, 6:15 pm on a Sunday. I want to thank the stranger behind the counter who helped me! A huge THANK YOU sir! I am from out of town and my car decided to kiss a rock when I was parking at a trail. Nasty dent and a bunch of bruises. I am not happy at all and go to this AutoZone to get a thing to suck the dent out. The stranger helps me pick a tool to fix it. I go to the parking lot but the suction won’t work. So I ask the guy for help. He comes to car to help me and coaches me how to get the dent out. He helps me figure out how to pick the paint to hide the scratches. And I am one happy customer. Now that is customer service. Dear AutoZone. Hats off to you for having awesome employee like this person. This is your secret sauce. I will be a faithful customer as long as you have such people on your side. Awesome job !!
Very helpful place. I got some parts I needed for my oil change and other things for my car. The staff was very helpful.
They don't have the equipment to do a load test on the warranty batteries
Great customer service
Friendly staff
My local Auto Zone. Is extremely helpful friendly and professional
Friendly helpful staff, good selection of products
Fast service
I forgot his name, but the gentleman was pretty helpful and help me out with a free questions that i had. Good customer service.
The people are awesome, very helpful! They saved my day.
Ordered part, Said it would be in next day 9am and Id get a call when it comes in. No call so I called them and they said there driver called off and it wouldnt be til 1-2pm and they would call. No call again, I called them and they said part was never ordered.
Helpful staff got me all I need for my car job
Knowledgeable people
Nice clean store. Makes it easy to find what youre looking for.
Very quick and friendly service!!
The two employees they had working tonight were super helpful and really knowledgeable! Store is well organized and i was able to grab what I needed and was on my way.
Great prices with staff that are ready and happy to help
Always great help
Quick and easy transaction and they helped me replace the battery in my key fob!
Wipers installed 40.00.
Horrible Customer Service. Was told a part that I pre-ordered for overnight delivery was going to be there the next morning. Called before I made the 1.5 hour drive to confirm that the truck and the part were on the way and Patrick confirmed. Showed up at the time that I was told to be at the store after the truck came and was told I was one of the unlucky customers whose part wasnt on the delivery truck. Would have appreciated a call as as soon as the truck came without the part. With fuel prices the way they are I drove over an hour for nothing.
I do a lot of old model car restorations and auto zone take care of all my parts needs thanks auto zone.
Very very friendly Rick was a very very big help
Always polite and willing to help
Wow, livesavers! My windshield wiper snapped off and then I found myself caught in the middle of a rainstorm. They found the exact part I needed and installed it all for me.
Its not oriellys
Got the bulb for my brake light and repaired my truck in the parking lot
Always able to help you install windshield washers or Batteries. There great and worth the price. Staff always helpful
Very good serve excellent help
Fast service, had exactly what I needed
Got the part needed and replaced in a timely fashion...so hey...thanks AutoZone Advanced Auto OReilly whatever your name is
Great place to get my parts, I go there quite frequently and Eddie, Aaron along with the rest if the staff definitely go the extra mile to to be of assistance.
Went to purchase vehicle paint but didnt have any of the color I needed, yet they were able to get one can( I needed five) from another store and have it for me in a couple of days...
Never have any issues getting parts here. Typical auto parts store. People are friendly and courteous.
Veryhelpfullcheckenginelightissue
People who work here are very nice and helpful! My windshield wiper just flew off on 87 and was gone with the wind! They helped me so much and were so kind! Always appreciated
Sorry but my experience here was not a good one. The lady at the counter, after looking at me and asking can I help you, continue talking to the person next to her. I needed to purchase a battery and have it installed after calling and them have them say to bring it down, only to have her walk two steps outside, look at my car and tell me they don t do hybrids. I went over to Advance Auto and they installed it for me there no problems. She clearly did not want to be bothered.
Very good service the persons were very helpful for answering all my questions even though my parts were not available thank you guys keep up the good work keep smiling
Helpful service at the counter
Helpful
Super knowledgeable employees that are willing to share their knowledge
Go see Barb for all your parts needs or Christine or Patrick they know what they are talking about
Employees extremely helpful
Always helpful when i need to look up a part
Cheap parts to fix your own car WHILE ARE STILL ALLOWED TO HAVE THEM
Bought a car battery there; on-line promotion not eligible for items picked up in the store. Clerk suggested a different battery, same cost. Had what I needed.
Fix your hours online. I checked the autozone site and google to confirm they were open until 8 on Sunday. But when I got to the store at 7pm on the dot. The employee came out to the door to tell me they re closing. All I needed was brake pads. Nope. They wouldn t bother to serve me. They even acknowledged the fact that they knew all the hours posted online are wrong.
I was looking for a bicycle tire inflator. The associate that greeted me when I entered was very helpful as I compared several options they had.
Rob & Patrick we re incredibly helpful! Everything from helping us find the right battery for our car to helping our struggling selves install the car battery itself. Fantastic customer service & awesome people!
Absolutely AMAZING! Couldnt have asked for better service!
Very nice store really clean nice staff
Very helpful staff and service..highly recommend
The service here is amazing. If you have questions they have answers. They are always so helpful.
Fast and friendly
The staff over there is very friendly and helpful, store always clean, and kept well.
Expectedly great
Nice guys. Replaced my windshield wiper right away. I came back two days later for oil.
The guys were great and helpful.
Theres a woman who works here that has just been consistently rude to my wife and I, both in person and on the phone.
I had a problem with a starter I thought it wasnt the problem they tested my old they even let me return the new one I bought a very positive experience staff is very courteous and knowledgeable
Always great in the Queensbury store!
Luv ho here because they are my family they treat us like part of the family this so good just so sweet and caring
Friendly staff. Found all we needed +!
Way better slection on stuff beats advanced any day. Just , little far out for me . but worth the trip!
Good service if you get the right person
I was helped very speedily by a gentleman working there that installed my new blinker bulb
Everything here is way overpriced. A lot of the staff dont know anything theyre talking about. A select few members of the staff however are extremely helpful and the store does stock a lot of items. If they dont have it in store, often they will order the part for you so you can pick it up at the store as soon as it is delivered
The best shop to look for auto parts and engine oil.
Ordered online picked up next day quick and easy
Staff here is always helpful and knowledgeable! Thank you, Scott for helping change my wiper blade!
Great Service.
People are the best Everything you need very friendly .keep up the awesome customer service
Very helpful and knowledgeable
Nice guy put my wipers on for me!!
What ever you need stop in.
Awesome customer service at a great price. Good selection of parts.
Nice and helpful workers
Very knowledgeable workers, very helpful whenever I have any questions.
Great place to get car parts
Used diagnostic tool and got parts to fix my car. In and out and fixed within an hour. Thanks
Good staff
Helpful
Awesome love autozone ,quick getting my parts i have to order
Took them forever to find our order
Just went in to get oil
The employees are always super nice and helpful, I am there on a weekly basis.
Placed an order and was told it would be in the next day. The next night got a call saying the order had to be cancelled. Then the next day ( two days later) I get a call telling me my order was there. Went to get it and it was the wrong one all in all got another call saying my my first order is there. FINALLY the right one. The people were great after all the issues
Staff here is second to none!!!
Helped me with a new battery
Excellent service, very knowledgeable and friendly staff.
Knowledgeable friendly put me in touch with special assistance. Definitely recommend them
Prices are great yet staff seems to be uneducated when it comes to cars. If you dont know what you need go somewhere else.
Great parts great prices
Friendly helpful staff.
If you need that specialty tool or car part this is your place!!
Good service although they dont have much in stock. Have to order 95% of what I needed.
Has everything you need for your car.
Fast and friendly service.
Nice workers. Recently, for my 1992 Cadillac Brougham, I bought a K@n air filter, Performance spark plugs, and a Duralast gold alternator. All of these are excellent for durability and horsepower.
Great service and very helpful
Always helpful
Always helpful
I went to AutoZone to test/recharge my truck battery and possibly buy a new one if needed. To recharge usually takes 1-2 hours, so I planned to just drop it off. The young gentleman at the counter couldnt figure out how to get the battery tester to work. Another rep came over to assist and let us know theyll get it charged if its not dead. A new battery is about $200. Within 30 minutes they tell me its dead and I need a new battery. Their lack of feedback and professionalism made me doubt their abilities. I asked for the report, which Ive historically always received from other auto shops. They could not supply me with one. I took the battery to another shop and it tested perfectly fine. I will not trust this shop again in the future.
Says they close at 9pm was locked when we arrived prior to 9. Shame on them. Clerks just looked at us through the window and shruged.
The workers were in a social hour so it took a bit to get help other than that its a good place
Very helpful personnel. Prices very Good!
Helpful staff was very attentive
The only place Ill shop for auto parts!
Had to swap parts for a 95 caravan, no problems, had replacements on hand, good service
Rude staff
Awesome
I like outback. But my soup and pork chop were super salty. The manager was very nice to offer a different plate I declined politely as lost my appetite still a nice place for dinner
Always friendly.
They seem to know better than advanced auto always get the right part
My first destination always
Went above and beyond to help install my wipers!
Super helpful. Cut me a deal.
Great knowledgeable staff
Excellent service
always helpful
Very helpful staff.
as always
They had what I was looking for.
Called to inquire whether they had a part in stock. They had it, I purchased it. Seems they were doing some work to the store when I visited. Workers were apologetic of the mess & that they were in the way of the registers. Typically higher priced than advance but they had the part I needed, when I needed it vs. having to order it & wait from advance.
Great store.
Not happy with product selection
Scott at AutoZone was extremely polite and helpful!
Today I was cashed out by the most beautiful blonde Ive looked at in years. FDNY
Service was friendly and fast
Very clean , smiling faces , rewards card . Free dash readout codes. They work for your business
Good auto store
The employees there sometimes seem annoyed when you ask a question.
This store in particular is clean and well stocked . I would give a better rating but some of the clerks are rude! I wouldnt go back in if you payed me. Id rather spend more to go anywhere else. Very rude. Dont bother asking for any help its too much work. They should find more people that want to work and help people!
Helped me out with a code reader when my engine light came on. Free of charge.