708 Upper, Glen St, Queensbury, NY 12804, United States
RNR Tire Express offers quality, safe tires at an affordable price. Our payment options and value-added services provide you with the utmost confidence in your tire performance and value.
I went to get tires put on my vehicle here and these guys were very professional. Showed excellent customer service, and got me up and running from the worn tires I had on my vehicle. I recommend if you're looking for good quality tires with a great warranty, plz see the reps here. I was so satisfied with the service. They also sell wheels 🛞 for your vehicle. Zack has an amazing sense of humor and kept me laughing 😃
I would definitely give zero stars if I could. Last year I got four new tires from R&R in Queensbury. I had them installed on the truck and went home. The next day I go outside and my tire is flat. Come to find out It was not a new tire. I called them up and they fixed it a few days later. When I took my truck back from R&R, the alignment was so messed up. I had to bring it back for them to fix it. Only it was a Friday and I Couldn’t drive my truck all weekend. I’ve been paying on These tires for a long time. I can admit I’ve been late once or twice by a few days. They call me and threaten me with legal action. They tell me they’re going to take the tires off of my truck. Mind you that this is paid off and they’re my tires. The very last payment that they took out, they stole from my account. I never gave them permission to run my card and I told them never to run my card without my permission. And they did anyways. I get a letter in the mail stating I’m in possession of stolen property. Well guess what they can bring me to court all they want. I’ve paid this bill. I will countersue for illegally taking money out of my account when I specifically told them not to use my card. All this after I’ve already overpaid so much for these tires it’s crazy. This company is nothing but a bunch of rip offs.
R and R Tires never seem to amaze me, we have gone to them every time we need tires. They are family friendly, they answer all your questions. It's nice because if you don't have everything up front you can do payment plan and still pay off if you want within 120 days. This time it was for my teen who has to drive back forth college, I called said would like all season for her safety, he said I can get the tires and you guys in here next day. Thank you
My husband and I knew we were going to have to buy new tires for our truck. Once we moved to NY, that became inevitable to pass inspection. We bought the tires and used our local, small town, inspection place. Unfortunately, almost immediately after getting the tires we started losing air in them. Started with 1 tire until eventually we had 3 consistently losing air. We called the small town inspection place and instead of saying "bring it in, we'll take a look" they immediately started pointing the finger at us saying we must have done something. Needless to say, we didn't want to take our truck back there, so we just kept adding air to the tires. However, we knew we would have to get it fixed and found RNR tire. I called and explained over the phone and they were understanding and squeezed us in over the weekend. They found 3 broken valve stems and a sensor that was crushed and rolling around inside the tire. Not only did they fix the tires, when the sensors wouldn't pick up a reading on one last tire, they stayed after closing to try and help. They couldn't get it to read while there, but suspected it might pick up once on the thruway home, which it did! They also told me, that if for any reason it did not start working, to bring it right back and they'd look at it. I don't write many reviews, but I was so impressed by their level of service and willingness to help that I felt compelled to write this one and let others know.
Zack was our go to guy. He was able to find us rims and tires for our 2015 Jeep Wrangler that fit all of our requirments. Techs were also amazing. Took their time to install rims and tires. Tech also came out and asked if we wanted the white walls out before installing them (Which we did). The experience was great. Will reccomed in the future.
I recently had a fantastic experience at RNR Tire Express in Queensbury, New York, and I'm eager to share my thoughts. I needed new tires and was impressed by their affordable payment options, which made the whole process much easier on my budget. The staff was incredibly knowledgeable and helpful, guiding me through the various tire options that would suit my vehicle best. From the moment I walked in, I felt welcomed and well taken care of. The customer service was top-notch; they took the time to understand my needs and preferences, ensuring I made an informed decision. The installation of the tires was efficient, and I appreciated the attention to detail they showed during the entire process. It's clear that RNR Tire Express values both customer satisfaction and quality service. Overall, I would highly recommend RNR Tire Express in Queensbury to anyone looking for new tires. Whether it's their flexible payment plans or their knowledgeable staff, they exceeded my expectations on every level. I'll definitely be returning for any future tire needs.
If I could put zero stars I honestly would. I went to R&R and looked at some tires for new rims I bought for my truck. I found some nice tires and wanted them to put the tires on the rims and mount. They did mount them and I drove my truck home that night. I was on my way to work the next morning and my whole damn wheel falls off my truck, THE WHOLE WHEEL. I was lucky enough to just be going 10mph and not faster. They said they would cover all the damages and have but after replacing all the damaged parts (the hub assembly both upper and lower control arms ball joint and fender damage) I bring my truck for an oil change into Whitemans Chevrolet and guess what. They noticed that a wrong ball joint was put in and damage to the 2 “new” control arms. Well R&R is paying for that too but the time lost from work and the distress it’s put me through is worth more than just paying for the repairs. DONT GO HERE. It is not worth the trouble
...let's start by saying this breaks my heart and represents the only review that I have felt compelled to write; life to date. I offer this not punitively but rather to balance what has obviously been an overwhelmingly positive review on google for R&R Tire here in Queensbury NY. I used this standing google review as part of my decision to engage them for some needed tire work. Mount (4) new tires on a late model Yukon. …at the end of the day, the tires are on the truck. Looking past a sketch customer handoff of the vehicle with our TPS system fully desync’d from the tire sensors, the wet nasty old tires stuffed in the back of the truck, and the rims and tires still slathered in lube/paste…the more concerning part was the damage to 2 of the 4 factory 20” rims; discovered once arriving home and cleaning the wheels/tires off myself. Now I will say that although there is no way for me to prove the damage being referenced was caused by them – I know it to be the case given our recent history with the wheels and owning the vehicle since new, and the obviously ‘fresh’ wounds way towards center/inner face of rim on each. To this very moment the TIRE warning light remains ON as the individual sensors are all over the place on pressure tire to tire, although all read close to perfect by hand gauge. In closing I will say that the manager was approachable and stated to have reviewed the video from his shop relating to our vehicles’ work; but could not claim any liability from what he saw. Needless to say, this was quite a poor experience and will remain one I will echo with caution to others.
Very professional and helpful. Had a flat tire that could not be repaired. Gave me a great price and tire was installed very quickly. Thank you for your excellence
R&R tire in Queensbury, NY is absolutely, hands-down , the most friendly , best priced , exceptional customer service , very professional and streamline process for vehicle service , up to date facility with all the latest tech & tools to service vehicles/alignment/tire installation/balancing etc. I really like the 120days same as cash option too , that has options to work with anyone who comes in the door . Ive been in Queensbury for 43 years , and wont go back to any shop except for R&R tire after this truly exceptional experience ! I highly recommend R&R Tire ! Thanks again !
Was very pleasant they explained things very well I have been with them before and I will keep on going back to them when I need tires I recommend them highly.
Excellent service, very professional and friendly, highly recommend!!
I love this place. It has polite people and its very clean here.
I ll never use these people again! Over $3500 for tires that didn t even last the span of the payments!!
Great staff, very informative and the service was quick!!!
I had a wonderful experiences with them. They are very honest and sincere, everyone that work there. I would highly recommend their services
Good place for tires
The customer service is great. They take the time to get what you want and explain everything you need to know in tje way you umderstand
Very friendly and excellent service!!!!
Had a great experience. Chris and Zack were great as well as Trish. They all had a good sense of humor as well as being very professional. Would recommend them if you need to figure out how you are going to get your tires.
Needed some tires last minute, and these folks came through. They were very nice and chill. It has a family-owned business feel. I got Ironman gen3 tires. I was worried because they are cheap Chinese tires, but they are actually impressive performers.
I highly recommend this place. We were struggling to find a new tire for our rental car and they were very comprehensive and helpful. Despite the soon closing of the place they still help us to put the tire on without charging anything. Great service.
very helpful! great prices, and amazing staff!!
Very helpful, great product, glad I used RNR
Very friendly. Great service. Thank you.RNR.
Very nice Establishment. treated me wonderful. And they appreciate Vets! Hands down recommend this establishment, And Heard they were even opening in Schenectady! Thats awesome. definitely give them a try. You wont be disappointed. Wonderful Customer service.
RnR did a great job on my second set of tires purchased through them and Zack was pleasant to work with! Highly recommend!!
I can t say enough good things about this tire center. The team at RnR went out of their way to make sure I was happy with my service! Everyone was easy and fun to talk with, the work was great and I left with a much better ride! I will definitely choose RnR for my next tire service. Give them a try!
Very nice people at this location very good prices just excellent I would recommend anyone here thanks guys!!!??
They did an excellent job with the rear brakes on my 2015 charger. Everyone was very professional and friendly. I highly recommend them. They also have really nice wheels and tires for really good prices. Ill be going to them for my brakes , tires and wheels from now on.
EXCELLENT PLACE!!!!! Staff is awesome, customer service is awesome, work done was awesome, and pricing is awesome. GREAT JOB
Chris and Zach were extremely pleasant and super helpful! Thanks so much!!
Very professional great experience
RNR Tire Express in Queensbury, New York, truly deserves every bit of praise for their exceptional service and outstanding professionalism. From the moment I walked into their showroom, I was greeted by a team of knowledgeable and courteous staff who were eager to assist. Their expertise and willingness to answer all my questions made the tire selection process smooth and stress-free. Its evident that they are dedicated to providing top-notch customer service, ensuring that each customer feels valued and well-informed. The showroom itself is impeccably clean and well-maintained, creating a welcoming atmosphere that reflects their commitment to quality. Every display is neatly organized, showcasing a wide range of tires and accessories, which made it easy for me to explore various options and find the perfect fit for my vehicle. This attention to detail not only enhances the overall shopping experience but also underscores their dedication to maintaining high standards across all aspects of their business. In addition to their exceptional service and showroom, RNR Tire Express offers competitive and fair prices that are hard to beat. They provide transparent pricing with no hidden fees, allowing customers to make informed decisions without any surprises. This transparency, combined with their professional demeanor and clean facility, establishes RNR Tire Express as a standout choice for anyone in Queensbury seeking reliable tire services. I highly recommend them to anyone looking for quality tires and outstanding customer service in the area.
I recently visited RNR Tire Express in Queensbury, New York, and Im thrilled with my experience. As someone who needed new tires but was concerned about the cost, their affordable payment options were a lifesaver. The staff was incredibly helpful from the moment I walked in, offering knowledgeable advice on which tires would best suit my vehicle and driving needs. The payment process was straightforward and transparent, which I really appreciated. They didnt try to upsell me on unnecessary services, which is often a concern at tire shops. Instead, they focused on finding the right tires within my budget. The installation was efficient, and I didnt have to wait long before my car was ready to go. The overall atmosphere of the shop was welcoming, and it was clear that customer satisfaction is a priority for them. I left RNR Tire Express feeling confident in my purchase and knowing that I received excellent value for my money. If youre in the Queensbury area and looking for new tires with flexible payment options, I highly recommend paying them a visit.
Service was amazing everyone was friendly and nice and knew what they where doing. Was in and out with services I had done.
Great service and a great price.
Definitely impressed with the service and the affordablility of the tires and the payment plan option . It was such a relief to know we were able to have tires at an affordable price and the best part is not having to pay all at once ! Its a great place
Zack was great. Smooth process. Well informed.
great experience. was worried about it being my first time here. Zach (or Zack) was so welcoming and made me feel comfortable. very friendly people. would recommend anybody here. (:
Friendly environment great team, worked fast to get my tires done highly recommend
I was very pleased with the service all around.
Zac was amazing. He made everything streamlined and quick we are very happy with the set of tires we got for both of our trucks. Quick and easy. Would highly recommend.
Text me over phone and they texted me with all the information . And picture of the tires and asked if that would work I said yes so we went on with appointment two days later and only took one hour and new tires were on and alignment was done . Very happy with the work and quality of purchase. T.C.
Zack was awesome, and the garage took care of my tire with no problems. :)
Saunders explained Everything good and Im glad I could make payments because my tire needed to be done
Great customer service.
My dads appointment was at 2:00, tire wasnt even ready like I was told it would be. Told them my dads in bad health and couldnt be waiting around. Very disappointed
These guys have the nicest rims at decent prices!@
Really good experience
Great customer service. They work with you so you can get the tires you need.
A great team of workers that communicate openly.. great experience. Thank you..
Went for 4 new tires and it basically took 3 hours. I left and my tire light came on. Imagine that!! Needless to say I was not happy. The employees were nice, Ill give you that!!
Satisfaction Guaranteed. I replied to their automated messanger. Zack replied to me with some questions and we went back and forth talking and answering each others questions. I stopped into the shop to look at the tires and made an appointment. I dropped my car off and they gave me an estimated time for completion. I requested a phone call when finished and I received it right on the schedule they predicted. While making my payment I noticed a sign the read for me to return after 25 to 100 miles for recalibration. I returned today and let them check the tire installation and drove away HAPPY. I would give them my STAMP OF APPROVAL. Thank You RnR.
RNR earned my business after I was lied to by Firestone. Acknowledging that I still needed tires, I got quotes from three other shops in the area. RNR definitely WAS NOT the cheapest option. I went with them for two reasons. Firstly, the warranty that they offered and the service made them a better value than their competitors. Secondly, when I asked why I should spend more more with them, they didnt lie. When I asked them to look at my brakes and rotors, they didnt lie to pad my bill and earn more revenue. That type of integrity, you just cant buy these days. I would recommend RNR Tires and their staff to anyone that I care about.
Went in for an alignment deal I got on Groupon. It was a good deal and I had extra Groupon bucks I forgot about, so it was well worth the drive from Albany. The shop itself looks awesome. They did a bang up job with how they set up and decorated the store. the staff was cool and chill so the experience was smooth and easy. Would recommend them for whatever services they offer.
RNR is the best! Super nice, very helpful and informative, and even made my wait fun! I loved coming to them for my tires and will be back for my brakes!
Fantastic..group of knowledge, social and friendly!!! Great tires. Installed efficiently and made great recommends for the future.
Outstanding customer service and really helped me in a pinch with easy to make payments. I left that day with tires and will make payments for a couple of months to pay them off. That is the best part. People that treated me like a human being, instead of a bum that cant afford tires right at once. Will definitely go there in the future.
Evan was phenomenal! He made sure we got exactly what we wanted and for what we wanted to pay. He was very knowledgeable and ran the front of that store by himself like a champ. Highly recommend RnR ask for Evan! p.s. also had the sweetest shoes I ve ever seen!
I was pleased with my experience. I got answers to every question, handle my care with care and prices and payments plans was reasonable. Highly recommend.
Very helpful when looking for what I wanted with great communication all around.
Excellent experience, great great customer service and super affordable pricing. Highly recommend!!
Finally got some air in our tires after not being able to at 3 other places. Thank you chief! Quick, efficient, friendly.
Great experience and great work. I would recommend no Doubts!
Had a genuinely great experience at RNR tire service. Was greeted by Evan one of salesman. Very knowledgeable and personable. Answered all of my questions and walked me through all the services offered by the company. Made the experience enjoyable and simple. Great guy!
I called today with an urgent tire need for my daughters car and Evan went out of his way to find what she needed. He even managed to fit her in today so she could ride safely to work. She even got a good deal and affordable. Thanks Evan for taking care of her tire needs.
I walked in not understanding much about tires and wheels and the customer representative Evan help me tremendously and I am very grateful for all the help that I received. I highly recommend rent and roll for anyone looking for tires and rims.
Awesome business. Zach is a hoot and makes the experience that much better. I Will definitely recommend this place to anyone.
Great customer service and would highly recommend coming here! Evan was very informational and broke everything down into detail..
I had a very pleasant experience purchasing new tires!! They had me in and out quicker than I expected. When they found that something else was wrong with my car he took me right into the garage to show me the problem and took the time to explain what it needs and I am very grateful for that!! Thank you Evan, you were so much help!!
Punctual, Professional, and Personable immediately come to mind if you asked me to sum these guys up in three words or less. From my in person, walk-in quote to the day my four, brand new Ironman tires were put on, Evan was absolutely fantastic. He was not only incredibly knowledgeable, but was thorough with every step by step explanation of the lease/same as cash process. He also made sure to follow up afterwards, and I even received a cute thank you post card in the mail.I would 100% recommend RNR if you need great tires and desire amazing, top tier customer service!
I wish I had more vehicles to get tires and wheels for. Admittedly I had a few issues with a representative the first time I went in, but after explaining my issue the sales team and management group took excellent care of me. They went above and beyond helping me get the right figment, and I can honestly say I could not be a been happier with my outcome. Will certainly be back and I ve already told several people to go there. Greeted with fast, friendly, knowledgeable staff who have a no pressure approach. Exactly what you expect when you go to the professionals and why I ll be back.
Great staff and awesome deals.
Had a great experience will go back zack is a great person to deal with.has a great personality and very polite.
Very nice on the surface But, I got a different size tire than I previously had on my car. TAKE PICTURES!!!! Also.. if I paid yesterday it was under $200. If I continue payments it s over $1200!!! SAVE YOUR MONEY!!!!!!!!!
Evan was awesome to deal with! The customer service from selection to service after the sale is second to none.... highly recommend them for any and all of your tire and rim needs
Highly recommend!! My go to for tires and allignments!! Thank you!!
Great place for tires. fast friendly service.
What a relief to have found RNR Tire! If you ever have tire issues just pray it will be near their business or miraculously one like them! They were incredibly helpful, pleasant, reliable, efficient and fair. Great service all around. Thank you RNR.
Very good customer service and thorough detailed explanation of price and customer package included in service!
Very happy with the fast service, friendliness, worksmanship, and timely completion of the job! All around very happy with the experience as a first-time customer
I used to love going to this place but the last time I went there after I got my car back I came home and pulled it onto ramps to find a 6-in crack in my frame that was not there a week prior during inspection. I have no proof it was them but there is the only place I went to after the inspection, I hope this saves people getting their car damaged and costing hundreds or thousands to repair. There are plenty of other shops that will not damage your car. The below photo shows how long the crack is, that entire White strip is over it until I can weld it. (6 inch crack from poor lift use)
Let me start off by saying the customer service has been the worst I ve ever experienced. I had to play phone tag with them for 2 weeks when purchasing the tires. Then when I went in to sign, they tried switching the purchase to 4 new tires instead of 2. When I pointed out the mistake they seemed frustrated and made everything really uncomfortable. There was a slow leak in one of the tires, and I had to come back for a new one. It took several days to get an appointment. Then they told me there was a nail in the tire lies I inspected the tires myself and there were no punctures of any kind. Road hazard is covered anyway so I m sure they lied to cover the poor installment. They boast affordability but I only bought 2 tires and all together I paid more than the price of 4 new tires They will drown you in taxes and fees If you miss the 120 day due date they will charge you hundreds of dollars for a lease. The payment plan they offer is a trap. RNR is a scam and they should be ashamed of themselves. Please do yourself a favor and go to MAVIS down the street. I went there for all my tire needs for years and took a chance on RNR . Lesson learned.
Outstanding service from start to finish. My car rides so smooth now. Thank you
GREAT!
Its literally a 100% rip off. Go to any other tire shop and they will beat the prices here. The rims are all trash, youll have better luck getting an Amazon card and buying rims online and paying them off than here. This is the rent-a-center of tire shops. Scummy business practices by terrible inexperienced owners. Everyone besides Patrina are good people. The business is terrible.
Was very friendly and service was done in a timely manner Would return again if in need of any service
People are awesome went through everything they were going to do and explain everything on payment plan worked answer all questions even put my old tires I was keeping in bags to protect them I will definitely go back when I need them replaced thank you
Very professional, BEST PRice IN QUEENSBURY! After you check all the other prices , take the time to call Chris or Zack.
Great experience overall. Staff was friendly, services were quick and affordable. Will be coming back.
Highly recommend this tire store, amazing staff, very knowledgeable great owner operator, tires installed within a few days, special order tires, will bring all my cars and rv to them soon, next I get rims!!
ZERO STARS!!!!! They do not take responsibility for their actions. Some type of scheme going on here for sure. When my sons tire fell off his truck, they blatantly refused to go through insurance so that it was done properly. Instead they said they would fix it in house. I Said you couldnt put a tire on right and you expect us to trust you... well, low and behold, the parts they said they would replace.... were not. Thank God for Whiteman Chevrolet. They are finding everything wrong with what R&R did. I think its time for a lawyer. The lack of responsibility from this business is unprofessional and appalling. Their actions could have severely injured or killed my son. Its bad enough he has to miss work and has been unable to drive his truck all because of their ignorance.
Great price did exactly what they promised. Friendly team. Will be back next time I need tires.
Will give you cheapest tires possible for a extreme price dont fall for these fools they arent your friends
The service was spot on with all of them and for them fiddling other things that could go bad and them showing me it and making it right.
I brought my car there for a steering problem maybe 6 months ago and they cracked the bottom of my car. Due to IMPROPERLY JACKING IT UP. This is the result of it not being fixed over months, $700 and they wont even reach out. I would not recommend this place if you value your car. My last review they didnt even bother acknowledging the damage they did.
This place is super clean! The employees here are so friendly and informative ! Also explained what to look for. Also got me in and out in a efficient manner ! Will only come here for all my tire needs !
It s my first time here but I can tell they take great care of the customer here.
Absolutely a wonderful experience here. Talked with both Chriss and they very politely took the time to answer ALL my questions. Very reasonable price for 4 new tires for my Subaru . Thank you and I will be back to make use of all the free things included in my purchase and for the life of my tires. Cant stress enough how great these folks are. Thanks again, Esther Nix 2024 Went in today and had my tires rotated and balanced! Free!! Cause it is one of the many perks Incld.when purchasing tires here at RNR!! Great business
Very good service !!! Highly recommend if you are in need of tires or wheels !!!
Quick, professional and easy to deal with.
Was taken care of quickly and professionally ..very much appreciated
A fast and friendly professional experience - highly recommended
Too expensive and they lie to your face and tell you the reason for such high prices because theres a shortage of tires LOL I went down the road and beat their price by $400 at my regular place Mavis tires. These people are a joke And now RNR is responding to my comment and trying to say that Im commenting about a different tire store? How lame is this? These people need to learn business protocol. I was there at the Glen Street store to see about the one year anniversary sale.
Awesome price to get tires replaced.
Very professional staff, quick service, and clean and comfortable waiting area.
Good tires and nice rims
Friendly staff, great to work with. Highly recommend
Loved it. She was very helpful
When I signed my contract I signed with the agreement of biweekly payments. The payments would line up with my pay dates. Without my knowledge the queensbury employee changed my due dates AFTER I signed the contract and never contacted me until my payment was two days late. (The employee changed all the dates in the computer system). In addition to this when I went in to discuss the above mentioned issue I had multiple charges magically appear on my account. For example on my signed contract it says $0 for disposal of tires. It is $0 because I did not dispose of my tires there. They were stuffed into the back of my car when I left. Again, AFTER I signed my contract someone went into the computer system and changed that $0 to $40. When I asked about the $40 disposal fee (it does say disposal fee on the signed contract) the employee said it isn t for a disposal but an added tax . When I questioned why it says disposal fee and not tax said employee added how they have hundreds of tires in the back that they can t get picked up . Again, they did not dispose of my tires. I questioned the remaining balance on my account when it does not match what was due (by several hundred dollars) I was also informed of an added monthly fee. I questioned the 120 days same as cash advertisement that is everywhere in the store and was told it s 120 days same as cash with added fees . I needed tires. I needed a payment plan. I would have still purchased the tires with the fees had they been honest with me. However, I was lied to repeatedly even when I went into the store a second time. I will not recommend their store to anyone I know and I will not return in the future.
Excellent experience today. They fit me in literally last minute and I couldnt be happier with the customer service and quality of work. Ill be making the trip from Clifton Park any time I need such services!
Got me out of a real bind today with a moments notice. Great staff!!
Went to RNR Tire Express Queensbury NY to swap out my regular tires for my studded snow tires. Very happy with their service and employees. They were able to schedule me quickly and they were $110.00 less expensive that another local tire store. Professional and service done quickly.
Zack was extremely helpful and made my experience at RNR really great. He was incredibly responsive and knowledgeable and helped to get me an appointment for new tires quickly. Zack explained the details of the tire package incredibly well and I fully understood what I was purchasing. I was extremely happy with the service that Zack provided throughout the entire process and will definitely come back to RNR to see him again.
These guys dropped what they were doing as we were on our way to lake placid for a hockey tournament to change our flat tire because our jack was broken. Absolute life savers! Wish they were near us in Mass because I would use them for all my tire needs! highly recommend
Zack was extremely helpful, easy to work with and made it a fun experience. Funny and friendly service. Will sure to be back for all my future tire needs!
Very nice people did a great job
Great staff friendly service. got us in a range that we could afford. Not trying to sell something more. Easy to work with . will be doing more in the future.
I am very happy with my new tires, and the service was excellent. I got them for Christmas, and immediately noticed the difference driving. I feel much safer commuting to work in the snow now.
Quick and efficient. Staff was inviting and made the experience memorable
Was a very pleasant experience! The staff were very helpful and made sure we got everything taken care of in a very timely manner! Needless to say I will be back there with my truck to do business with them again very soon. Highly recommended.
RNR stands for rent n rob ppl i bring my truck in n the break my mirror n dont even bother telling me but yet want there money well ill be calling the corporate office plus dont try n mess with my payments
Very helpful and very friendly! Thank you so much
Great experience! From the moment I walked in the door. Staff members were very courteous and extremely helpful. I am one happy customer!
The staff there was very friendly and professional. They took the time to make sure I was well taken care of and fully understood the break down of the costs. The tires I had put on were a great price and the services that came with them are great. I recommend giving RNR a try next time you need new tires
The staff was very friendly and knowledgeable. I bought 2 sets of tires for my cars. I will be a repeat customer.
Stopped into RNR to get 4 new tires and a tie rod replaced this week. The staff was more than welcoming and made the process super easy and stress free. From getting a quote to getting into the shop was a breeze. If you need anything with your wheels/tires I wouldn t look anywhere else but RNR. Times can be tough but RNR s weekly/biweekly/monthly payment system is incredibly easy to go through and let s to breath a little easier at the end of the day. There might be a dozen tire shops in the area but RNR should be your first choice! Thank you RNR!
Called for quote on my tires, spoke with a super friendly fellow named Zach. Upon my early arrival they took my vehicle right in. The girls were all lovely and Zach was great (we are practically family now). The staff was professional and the couch and waiting area was clean and comfortable. I know my dad needs tires and I plan on having him come here too. Thanks for your service!!
Had a great experience throughout the whole process @ RNR TIRE. CHRIS SAUNDERS there was quick to help me find out what rims I needed for my mustang couldnt be more easy!! HIGHLY RECOMMEND WILL DEFINITELY BE BACK
Great experience! Easy and people were good to deal with.
Me and my fiancé lilly went there and best team around super accommodating! Extremely helpful! And super nice make it super comfortable!!
Great experience. Great people A awesome experience all around. Highly recommend
I cant explain how friendly everyone was. Laughing joking around. Just friendly people. Service was to my satisfaction
I was very happy with there service So glad to find a company that helps with financing for people that cant afford it up front its a big help will tell my family and friends
Patience turns into perfection. Everything was professional and any flaws ,were found and taken care of. The new wheels make everything on the car pop.. I couldn t be happier. Thank you one and all.
So I went to r&r on a Saturday looking for a certain set of rims and they said they would call me on that Monday never heard from them so I called them on Wednesday they said they would call me back never heard from them so I called again on Thursday and once again they said they would call right back never got a call back figured the service would have been good from the reviews online but it wasnt
Definitely check these Guys out Satisfied Awesome experience, Thanks again Christopher Rouse
Great service and knowledge
Im a difficult customer to begin with because I have exact standards of performance for my vehicles. And they catered to those expectations, shipping was as expected for my request. Payments easy to fulfill and Staff are very friendly! Great Atmosphere.
Very fast and extremely courteous... Great pricing and payment plans.... Highly recommended
Had a great experience with the Salesman Tyson. Very knowledgeable and eager to please. Overall great company. Will definitely come back for all my wheel buying needs?
Staff was friendly and Good at what they do
Best customer service. Super friendly staff. Highly recommend. Love my tires and rims.
Im visiting from out of town and just noticed that one of the rims on my Honda Fit is bent. I took the car to another place in Queensbury which told me (1) it looked pretty seriously bent and (2) they couldnt fix it. So I started looking for someone who could. Chris from RNR was very helpful and honest, and after looking it over said the issue wasnt serious and didnt require repair before I drove home. I cant say thanks enough for the honest, free evaluation.
Emily was our sales rep, she hooked us up with a damn good set of wheels an tires. Payments are also very reasonable. After this set is paid for imma have Emily get me a different set for my other car! Highly recommend RNR
Awesome customer service, very friendly, and knowledgeable, highly recommended this place
Staff is awesome!!!! Great job all around!!!
I have been to many places for tires but RNR has been the best so far. They treat everyone with respect and do not push the most expensive tires on you. Saunders was extremely helpful. Great customer service.
Staff as a whole were very attentive to my concerns as far as alignment, care of new tires, payment plans, etc. Emily was great from start to finish guiding me through my purchase & scheduling installation. Mike Wood was awesome in his meticulous attention to detail in the work he did installing the new tires.
This was my first time here and everyone was extremely easy going and very helpful. Emily was great helping to get what I needed and getting me in same day.
The sales person was great thank you Emily for ordering the tires
They were so professional and attentive from the first call to the new wheels. Honesty and Integrity was obvious. I would not hesitate to return. Kathy
Good service at decent prices. They were able to get me in and our pretty quick with four new tires.
From the moment we walked into the companys showroom until we excitedly drove away with our new tires and rims, RNR whole staff treated us like we mattered. We love the monochromatic look. Thank you for your time and professional instalation.
Really great customer service. They went above and beyond for me.
Very nice people. Kinda pricey but very fast service.
I recently had a flat tire and had put a donut on my car. I was searching for tires (there s a shortage of course) when I first called I had the customer service representative quote me for 2 new tires. The representative was awesome. He got me a quote within minutes. He explained how everything worked, what my down payment would be, what my payments would be biweekly or weekly, cash option, etc. I ended up finding 2 other tires elsewhere. Because of the recent snow every tire place was booked solid for days. Someone recommended I call RNR. I didn t think it was a service you provided if you didn t purchase tires there. But they saved me days of frustration and waiting and mounted and balanced my tires for a great price. They were down a tire tech and still got my tires done in a timely manner. There was a slight misunderstanding in communication but the representative quickly solved the issue. I d definitely recommend RNR and I ll be coming back in the future.
What an amazing place. Patrina was awesome. She helped me out in my time of need and she helped me asap. Shes very in detail about everything. Got my car in immediately. Ill definitely go back. I highly recommend RNR!!
Went here for first time to get my 2 new tires mounted on &the place is clean besides smelling like tires which is to be expected. Sat &waited not too long with my kids. We all made some nice conversation with other customers. Had complimentary coffee station & water. I wasnt happy the next day finding my tires not fully inflated. Well I ended up going back & they left me satisfied
RNR tire Express is a new store in the area on Glen Street. Theyre extremely friendly and helpful. I drive a lowered sports car that doesnt fit on many alignment machines in my area and they happen to have one that I could get. My 98 Mitsubishi Eclipse GSX on Eibach lowering springs up onto the lift. Some staff pointed out some small issues I had while the car was up in the air and showed them to me so they did a nice visual inspection. On top of the alignment they were being paid to do and notified me of a couple of small issues that I could take care of. After my visit. I took my wifes car there even though they were busy. They squeezed me in at the end of the shift and their tire and wheel selection is great. They also sell some used tires if youre in a bind. If you have aftermarket wheels, I highly recommend this place for your next tire or wheel purchase.
This place knows what they are doing and they got it all done quick the tires were what I wanted and there was no bull on getting it done. The same as cash option is great as well. Thanks for you help.
The staff was absolutely amazing! Being my first time getting new tires on my truck they were so helpful!
Awesome customer service! I needed a new tire ordered and installed. The process was easy and the tire was installed very quickly. Professional service, comfortable waiting area and overall wonderful experience.
The service was very good and so was the price I would recommend it to anyone
If I could give more stars I would. I didn t get any service done but talk about absolute top notch customer service. Long story short it s Monday morning 0430 I get to the truck with a flat tire. Didn t have the after market socket I needed for wheel removal. On a whim I pulled in to see if they had one. Not only did they have one, they let me just have it! Don t think twice about coming here if you need wheel and tire needs! You will be in the best hands possible!
Pick out the rims and had them installed the same day.. fast friendly staff.. I highly recommend!
Theyre finishing up but best service and knowledge ever. I dont trust many places touching my truck but this place by far has me for life. Got my dream rims and tires on my truck for safer long commutes to work. Very satisfied and the truck and rims and tires look absolutely amazing!
Wonderful service by all at RNR! This is the 2nd winter with my VW Jetta, it is typically pretty good in the snow, but like a completely different car with my new winter tires! Thank you RNR!
I showed up from out of state with a loose flat tire. I was promtply greeted by the salesman Christopher. He was ready to assist and willing to help. I explained my concern and he did not hesitate to take my loose wheel and tire to have it checked. It took a few minutes and he came back with it and mentioned to me that the tech didnt find anything in the tire but the valve core was possibly leaking so as a precaution he replaced it. Chris also mentioned there was no charge for todays service. HIGHLY recommended, proffesional and courteous staff. Thanks again
The staff were exceptional. Very attentive to my needs and knowledgeable on their products and services Ive purchased wheel setups before and this by far was my best experience. I own multiple vehicles and definitely will return to upgrade them
Great prices on tire alignments
Went in and seen Chris he was very helpful and helped me pick the right tires for my truck definitely will be coming back for tires for my other cars
Excellent customer service, great place for tires.
Awesome service
Great Service, and very reasonable with pricing! Awesome overall experience would recommend to anyone looking for wheels! Love mine!
Great service and Chris had excellent customer service very thorough prices may be high but the quality of the tires is well worth it.