839 Milan Hollow Rd, Red Hook, NY 12571, United States
We are a family run business that has been operating for over 20 years. We offer local and long distance towing, auto accident recovery, winch outs, flat tire changes, jump starts, fuel delivery and lockout services. Our tow company is available 24 hours / 7 days a week. Proudly serving Dutchess, Columbia and Ulster Counties.
My hero! Hit an ice patch on a downhill while working and ended up stuck in a snowy ditch on the decline. The response from these guys was absolutely incredible, quicker than what I was quoted from my emergency roadside, and he handled that snowy decline like a champ -- had me out in no time. I'm not saying I want to get stuck out there again but if I do, these guys will most definitely be my first request of service!!
Westside towing came as quickly as they promised. They listened to the description of the vehicle from me very carefully and make sure they brought the proper truck for recovery. The owner was friendly and efficient. And best of all he got my vehicle to where it needed to go!
My family was in a bind. Water pump blew on our ride home from our Thanksgiving get away. Well this year we are all thankful for west side towing. Not only did they come and tow my car all the way home which was an hour and a half away…. The owners wife drove my 4 children and my wife home to our house. Unbelievable service. Kind , friendly, family owned business that felt like we had known them both for years. We all can’t say enough good things about Steve and Danielle. Thank you again from our family to yours.
I hired Steve today to move a 9ft glass lathe, an expensive piece of equipment that I have been saving for for a long time. He killed it! Did an amazing job, not a single scratch or ding. Went out of his way to make it all happen, so impressed with this guy. I called so many companies and it was no, not steve! Thanks so much steve you did an awesome job man.
Great service! Steven from West Side Towing & Recovery went above and beyond my expectations to help me out with my RV. West Side Towing will be my go-to any time I need a tow. Highly recommend this business.
West Side Towing made what could have been a miserable situation into a positive experience !! He was very understanding and accommodating. Thanks Steve you did a great job and I would highly recommend your services to all my friends and family !!
When my car broke down on Friday afternoon.And after waiting 3hours for no show towing I found Westside towing and recovery. Steve showed up within 30 minutes on Friday night 9:30pm. He was professional, kind and very knowledgeable. I was so impressed with him. I called 8 towing company who either never call back or didn’t want to come. Anyone who needs towing call Westside! They are the best!
Steve at West Side Towing & Recovery is a pleasure to deal with.. Communicative, Professional, Friendly and Knowledgeable. I recommend him to all that ask me to recommend someone to flat bed or tow their vehicle.
Steve is a legend. He knows how to handle your situation whatever it may be with kindness and professionalism.
Prompt, professional, same day service. Bought a car two hours away from home, and West Side towing was on site within half an hour of getting my call. Excellent service, excellent price.
A1 clutch service 24/7 and a absolute hero
Called for a tow in Germantown on a crappy, freezing evening. Quick, painless, very kind and helpful! 5/5, would tow again
Awesome experience with West Side Towing and Recovery. Came promptly and was a pleasure to work with. A+.
Steve showed up quickly late on a Friday evening and charged a very reasonable rate would absolutely recommend!
Steve is awesome! He helped my company transport two huge wooden beams with very little notice. Thank you West Side!
So helpful! Was able to do a non emergent call same day!! Pleasure to work with! Would highly recommend
Steve is a great help in this terrible situation I had with my stolen car that he was called in as the thief totaled it in Red hook! he helped me out so much when the police would not give me any info etc..... finally the state trooper helped me a lot with info and all I needed to do to return plates to the state dmv
Steve Lown the tow operater instrumental on solving our H3 gear lockout. Then towed it flawlessly to our repair shop. Top notch 5 star service. Dont overlook this company and put them on speed dial.
Very kind and helpful, will call everytime i need a tow
Immediate response to my call. Very professional and fair price. I would recommend calling this company
West side towing helped me and son while we were stranded with a blown tire traveling from Florida to Vermont. Frustrated and tired with no spare tire we called west side towing and he responded quickly and provided us with a tow to a local tire shop and offered to pick us back up if they didn t have the right tires and said he will help us anyway he can. As we were talking about going to find some food before the tire shop opened he offered and gave us a ride to get some breakfast. West side towing was willing to help us any way he could to get us back on the road home. There needs to be more people like this in the world. Thanks again for your amazing service!
Can t believe my car breaking down was a nice experience, but it was. Steven arrived quickly and was very helpful. He s very knowledgeable and even tried to help me get the car started/find the issue. Unfortunately, the truck ended up being towed, but he made the whole process smooth. If you need a tow, I would highly recommend West side towing.
My encounter with West Side Towing and Recovery was outstanding. When I called at four in the morning, I was greeted by a very polite individual who gave me an acceptable rate and a reasonable ETA. My driver was complimenting the tow truck drivers kindness and was thrilled with his service.
I was very happy with the service west side towing & recovery provided. I was given a 60minute ETA which felt like a 30 to 45 minute and when he arrived he took no more than 30 minute to remove my truck from the ditch. Excellent customer service
my roommate accidentally went off road a bit and we needed help getting all of the wheels on the ground again. it was pretty late, close to 12 am and i called west side. we are all brand new to the state so when i wasn t able to give an exact location, they worked with me so that i could drop my location to them directly. they came out within 10 minutes. and were quick, kind, and professional. highly recommend their services especially if you re in a pinch and need friendly help!
Steve is a genuine guy and provides good conversation on the way to wherever you re getting towed to lol. Quick and easy service
Amazing! Extremely kind and fair with prices. Will call again if I have any issues.
On Memorial day, when everybody else wasnt interested in helping out, Steve and his partner went way out of their way to ensure that I get to my location safe and sound. They are true angels. A great pleasure doing business with them.
Perfect. My horse trailer blew out a tire. West Side got to me fast, was friendly, and got me back on my way. He also looked over the rest of my trailer to be sure I was safe to continue after the tire was changed. Highly recommend!
Awesome company! Had one of my guys lock his keys in his vehicle and he came right out. Popped the door within minutes and we were back on the road. Great guy and happy I could support another local business!
They arrived in a timely manner and took the time to try a few things to get my car started to save me from having to have it towed. Steve did a professional job loading my car on the flatbed. I recommend them highly!
Steve has helped me with car trouble on more than one occasion. Hes quick and knowledgeable and couldnt be nicer. Highly recommend!
The Best! Always available!
Takes the best care of all my vehicles! No better tow company!! The service is the best, & the staff is wonderful! When you want the best go West! Services
A quality repair shop and excellent tow service.
Steve at West Side Towing is THE best! I m forever grateful for ALL the times he has showed up quickly to tow my cars but am especially thankful for the time he was able to tow my car all the way from New Paltz on a very busy holiday weekend! Thanks Steve!
HIGHLY Recommend- The reliability, Professionalism are unmatched.
We have used West Side Towing & Recovery more than once! They have always been very responsive & reasonably priced! Steve is extremely knowledgeable and a pleasure to work with! If you ever find yourself needing your car towed I would not call anyone else! Thank you West Side!!
My son was in my wifes car and it broke down across the river. I called Steve at 9 or 10pm, and he immediately came to our rescue. He was there before I was! Price was reasonable, too.
Needing a tow sucks, but West Side Auto absolutely eases the pain! They are always fast, reliable, professional and fairly priced. I have a fleet of trucks and when they brake down Steve is the first person I call. Highly recommended!!
Love Westside! Honest, reliable, affordable. I went to three garages claiming they knew what was wrong with my vehicle quoting me thousands. Steve found and fixed my issue for a couple hundred.
Friendly professional service. Steve got us back up and running fast
Steve is a pleasure to deal with.There is no job too small or too big that Steve has said no to.Quick service with a smile everytime.I highly recommend him!
Always dependable and quick service! West Side makes sure to always go above and beyond for their customers. Highly recommend them!
In the need of a tow after hours West Side Towing & Recovery actually answered the phone! The driver Steve showed up very quickly. As frustrated as I was he was comforting about the situation and took care of business efficiently. To top it off I thought his rates were very reasonable. I would definitely call them again!
Steve of West Side Towing came rushing to our rescue on a wet and icy evening when my daughters car slid off the road. It was a busy evening for him with lots of other clients in distress, but it seemed like he was there to help in no time! And we didnt feel like we were just calling any old tow truck - he is caring, empathetic, and always helpful. He has a real interest in the people he is assisting. Highly recommend!
Have used Westside Towing a few times. Steve is very professional, honest and trustworthy. I am very picky with who I let touch my cars and Westside is one of the few places I trust 100%.
Steve is very professional, arrives quickly and does a great job! Highly recommend his services!!!
Steve is wonderful! Ive had to use West Side Towing a few times. Each time I called he answered right away and arrived quickly. He is always very professional, respectful and understanding. One you can trust!
Steve is all about helping others in need. You couldnt ask for any better service. West side Towing will always be my go to.
Top notch service with this mom and pop business. I ve used West Side personally and professionally. Steve has been to my house to tow my personal vehicle on a moments notice and numerous times his company has been there for the company I work for. He s always helpful and friendly and comes with that big Steve smile each time! West Side Towing is second to none!
I called west side towing when my daughters car broke down and they answered immediately and came to us right away. We waited less than 20 minutes for the tow truck. Fast and professional. I would never call anyone else. Thank you!
Steve showed up ahead of time ! That never happens when you need a tow. Highly recommend calling him when your stuck.
An amazing experience, fast to respond and professional. Was a long tow, rates VERY reasonable compared to other tow services .recommend without hesitation!!!!
Helped my wife who was stranded at Walmart early one morning- fast, responsive, trustworthy, professional, affordable
Steve and his crew are reliable, friendly, and very knowledgeable. Steve has been in the auto business a long time and I know I can count on him if I ever need a tow. Thanks for helping us out after a scary accident Steve. We appreciate you!
Great , friendly service . Has helped us many times!
I couldn t be happier with the service we got from Steve at West Side Auto. When we needed help they were responsive, prompt and and easy to work with. I would highly recommend them.
Super dependable, always answer the phone and are ready to help any day/time of day. Loyal customer for a decade plus!
At 1:30am in the middle of a snow storm after calling two companies located in Rhinebeck NY and them not being able to provide services, Steve was more than willing and able and made a half hour drive to my location to come and tow my Ford F-350 with the plow and sander on! I can not recommend this company enough his kind heart and professionalism was beyond astronomical!
Westside has come to my rescue several times!!! They re prompt, professional and reasonably priced!! Totally trustworthy!! Definitely recommend
My wife and I were involved in a car accident that left our vehicle unusable. We were stuck because the car rental company was closed. They not only did a great job of handling our wrecked vehicle but made sure we were taken care of. They cared for us and arranged for an employee to drive us over an hour to another town for us to get another vehicle and save the rest of our trip. I didn t believe caring service like this still existed. These folks just made our trip! We will always remember the wonderful caring concern they gave us and making sure we were back on the road. You need services like this, they are the only people you should contact.
Steve and his crew went out of their way to help me when my van broke down in Kingston. Ive used them multiple times. 100% would recommend.
Steve is so professional and honest . I have used him multiple times towing my vehicles no matter if it was in my garage or on the side of the road ! He s always prompt and fair I ve recommended him to so many people and they say the same ! I highly recommend him !
Super friendly. Towed my car right away! Couldnt recommend them enough!
West Side is the best around for all your automotive emergencies. Steve is prompt, professional, and genuinely cares about his work and customers which is why I ve used him for years. Definitely give him a call if you need help with your car!!
I shopped around for pricing and got the best price from Steven at West side towing. He was super professional and friendly. It was also really cool that he was a gear head so I felt really comfortable with him taking care of my car and loading/unloading it onto the flat bed.
Steve is such a wonderful person! He is always willing to help out and makes transactions easy. I would recommend him to everyone. He is fair and honest!
Steve is professional and courteous always has the customers best interest and the only one I trust to do the job right.
I am so grateful for the help I received for my son whose car had blown a tire on an Isolated road. He got to my son & his wife quickly & charged me so little to help get the donut on, I was amazed ! Thank you for all your help
West Side Towing was when I needed them. Thank you Steve
I called West Side Towing and Recovery yesterday when my daughters car nearly left her stranded. Steve Lown returned my call within minutes and was able to get to my daughter very quickly! He was able to help her get her car back home! Prompt, friendly, knowledgeable and professional! What more could anyone ask for when you are stranded and need help!?!
Ive used West Side Towing multiple times, and they will always be my first call! Always fast, professional, and kind. Above and beyond helpful with recommendations and advice ( even phone numbers) to fix or junk your car. Even helped via text, when my son hit a deer in an area that had poor cell service. They are Definitely a silver lining during a stressful situation! If I could give more than 5 stars, I would!
The UHaul truck we rented got stuck on our back yard because of the rain and mud The guy from west side Towing came in less than half an hour after we called and towed the truck out.. He was nice , charged us reasonable sum and everything was ok within an hr.
Great service. Steven was kind and made me feel at ease with the situation with my car. Highly recommend to reach out to him.
I found West Side Towing by chance late afternoon and they responded to my call right away, the car was on the bed within 6 minutes, super nice, professional, efficient and very reasonable. Hopefully I won t need to call again, and if I have to I ll be happy to call west side again..
Have had 2 tows by Steve on his flatbed. Impeccable communication and service. Very friendly and reliable guy who took good care of my classic car. Highly recommended!
Their staff was prompt, courteous and knowledgeable. The equipment was impressive, clean and functional. I recommend!
They were very prompt and professional
Perfect service! Steve was right on in time of need. Very professional! Thank you
I was in a bad situation when my rental car broke down on the way to Red Hook. Doug Lown of Westside Towing came to my rescue and turned what could have been a crummy day into an excellent one. Doug is a top notch professional. Hes an expert at his job as well as kind, reassuring and personable. You cant beat Westside Towing for their all around excellence!
Excellent Service! I broke down on I-84 and West Side Towing came right away. I can t say enough good things about Steve and Doug. Thank you!
Very fast and friendly service - the driver was extremely helpful and courteous. Im so thankful for a stress free, easy experience! If I could give a rating of 10 stars I would!
Steve is professional, courteous and knowledgeable.
They are truly amazing. They are very helpful, thoughtful and understanding. When they say were on the way they really mean it. Got to me led them 30 mins. Very nice people. I will be recommending them to everyone I know.. Thank you for your amazing kindness and job well done..
Good service and friendly staff. Price is bit higher than other towing companies around the areas.
Well once again I messed up a front tire pulling up to the curb! I thought Id gotten over that. But between meeting Doug nearby, who then got in touch with Steve, I couldnt have had better help and a better experience getting my van drivable. Thanks!
Well, what to say but, AWESOME . On time and handled my vehicle as if it was his own. Answered all my questions and concerns. Recommend him to anyone. Thanks again.
Excellent service...with a smile. Made a stressful situation easy. Highly recommended.
He showed up promptly and helped to save the day. Very thankful.
Steve was extremely. Super professional. Arrived very quickly. Would definitely use again.
West Side towing went above and beyond when our car had a flat - a kind, thoughtful, valuable local business.
West Side Towing is the best! The price provided over the phone was reasonable and they came out really quickly. Even better, Steve immediately saw the problem and saved me a costly trip to the mechanic. Will definitely be using West Side for all our towing moving forward. Thanks Steve!
Steve made a difficult experience a lot easier. I needed a tow and I don t live in the area so I had no idea where to go. He s prompt, communicative, highly knowledgeable, and fair. Most of all, he s trustworthy.
Super nice, reliable, and fast service. 100% would recommend and use again if need be!
Used West Side as part of All State Motor Club. Very kind, good customer service, dependable. Very accommodating