AutoZone Auto Parts in Rensselaer
531 N Greenbush Rd, Rensselaer, NY 12144, United States
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AutoZone Rensselaer #5969 in Rensselaer, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rensselaer, NY or call us at (518) 244-4448.
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Had a brand new battery I purchased elsewhere that didn’t work for my car so I was told I could drop it off here for recycle and have credits added to my account I even called in to inquire before driving there.when I arrived the guy took the battery,did not take any info from me(guess because I am a woman)I even asked him if that was it and he said ok. What a shame….took my battery and I got nada
I went in for some oil and was immediately greeted and asked how I was doing. The guy was super helpful, making sure I got what I needed, offering to use his computer to check compatability with my vehicle. He was more helpful and friendly then most workers I encounter at autoparts storeI didnt get his name but my receipt says cashier #6. I appreciate his kindness. He even offered to carry out my oil and hold the door.
Well-stocked, knowledgeable staff, friendly, wide selection of parts. Worth noting is that this store carries a significant selection of parts for 1960's and 1970's classic cars.
great customer service!! nick d. went above and beyond to help me and i was extremely appreciative and grateful!!! he made my experience so much easier and less stressful. i would definitely come here again :)
The store is easy to get to. Guys are great. Quick to the point and knowledgeable. They're always really cool to the kids also so that's a plus. Anything you need help with someone normally has an answer.
Manager Gary T. is a role model for all other AutoZone employees. Super friendly, exuberant, and truly wanting to help as many people as possible, he listened empathetically to what I needed to do, which was secure a small box in the back of my SUV, and immediately identified some cables that were perfect. He got me started with using the cables and assured me he'd be there to help. Thank you, Gary! I want to recognize you for your excellent service. Also, several other employees at this store have been quite helpful. I am happy to have this AutoZone near me in North Greenbush!
These employees here are motivated and helpful. Very convenient location. Update: ordered 2 belts. Price matched from NAPA. Got them both the next day. Very happy customer here. Saved $25.
Ken displayed truly exceptional customer service with being the only employee working the store he was able to help and assist me with my own auto needs and answer each and every question that I had. He was truly amazing and displayed Managerial Characteristics aren’t seen this day and age. Keep up the good work Ken you’ll go far, thanks.!
Helpful staff.
good people
In and out, never busy
Jack is great
Very helpful staff
Phenomenal!!! Help went above and above!!
Had the tool I needed (#45 torn socket)! Friendly and very helpful!!! Saved my bacon!!!!
Best customer service I received in a while.
Excellent customer service, the least expensive for the filters that I needed, everywhere was more $$ including Amazon, and they were able to order- in the special oil that I needed the next day at a great price!
Always very helpful and top notch service. Please continue to carry on like this.
Great service
VERY HELPFUL. THEY ACTUALLY CARE
Super helpful folks in the shop, even if it came with a heavy dose of patriarchal language.
Lots of stuff but quite pricey in general
Clean and popping
My car needed a new brake light. They gave me the wrong one and the car s electrical system is now failing. Really upset.
Quick and simple exchange of services
Had what i needed
I was having issues on the side of the road near north Greenbush, I replaced the battery and the car would not start. Thanks to Jims knowledge I was able to get my car started and running
Ordered online and was able to walk right in and pick up my things at the front. Very easy and quick process
Super helpful staff, great product variety.
This is the first time walking into there with a very rude employee. The girl behind the counter was on her phone when I asked her a question and with a snotty attitude face in her phone said no what is on the shelf is what we have when I got what I needed I asked which register she was at her response still with her face in her phone which ever one you put your stuff down at. Work on your customers service.
very nice people
Great helpful staff!
I went here to pick up some parts I ordered online. Since I was going there, I decided to bring some transmission fluid, which qualifies as used oil under NYS law and which establishments like this are legally required to take. When I let the person at the counter know I had used oil to drop off they refused to take it giving me some b/s excuse about possible contamination with antifreeze and liability, even after I assured them it was just used oil. This was the first and last time I will use this store.
Great customer service. The guys were very helpful..
Great bunch of guys. Friendly fast service.
Manager Gary T. was extremely helpful and installed my battery while teaching me how to do it. Extremely friendly and professional! 10/10 would recommend!
The young men at this Auto Zone have gone above an beyond every time Ive been there for parts for car. Very professional, educated an excellent Customer Service!@
Helpful
Great location, staff is always helpful. Im able to get in and out of here quickly with what I need.
walk up to the door at 9:40am on a normal Monday. store was locked an no one was there. waste of time
It is easy to buy stuff and friendly and helpful staff.
Helped me find exactly what I needed. They took the time to explain the difference and how to operate the purchase.
Quick in out
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