Compass Automotive Group in Rensselaer

103 Columbia Turnpike, Rensselaer, NY 12144, United States

★★★★★
(82 reviews)
Specialties: Auto repair shop
Website
compassautomotivegroup.com
Address
103 Columbia Turnpike, Rensselaer, NY 12144, United States
Plus Code
J7F6+JC Rensselaer, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Photo Gallery

$Compass Automotive Group
103 Columbia Turnpike, Rensselaer, NY 12144, United States

Reviews

4.9
★★★★★
82 reviews

Most Mentioned

price (19) mechanic (8) truck (5) communication (5) fair (5) knowledge (4) inspection (3) bolts (2) system (2) warranty (2)
5 stars
79
4 stars
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★★★★★
February 24, 2025

The team at Compass Auto is the best around, thanks again for helping me out! For over 5 years now I've been going to them with full confidence that they can keep me and my family's vehicles up and running safely. Their professionalism, reliability, communication, and workmanship is all of the highest quality, and at a very reasonable price! To anyone needing a car or truck fixed go to Kevin and Compass Auto for an honest, affordable, tight, and thorough repair.

November 25, 2024

If I could give 0 stars I would. They had my truck for months for a new timing chain and caused catastrophic damage to my engine by improperly re using torqued bolts that are not reusable, per Ford. Thier ability to communicate was aweful I was constantly chasing them down for updates while I watched other cars go in and out of the shop while mine sat there rotting. It was there so long, sitting on gravel, the exaust system, emergency brake cables, spare tire mount and lock, and rocker panels rotted away. Finally took it to Ford and they found the crank was destroyed due to them not properly replacing the torqued crankshaft timing gear bolt, a simple sub $20 part. All said and done it cost me over 16k and Compass refunded me nothing and took no responsibility for the improperly work and resultant engine failure.

★★★★★
November 11, 2024

I would recommend them to anyone!! They are friendly and do excellent work in a timely manner their are very knowledgeable and have no problem explaining things to you if you have any questions plus their very reasonable with their prices they are the best garage I've found in a long time !

★★★★★
October 5, 2024

Was looking for a new mechanic, scheduled service for the first time here for a water pump & serpentine belt replacement. Work was completed very quickly, and the price was great. Will be going back!

★★★★★
September 7, 2024

Kevin (Owner), Danny, Adam these guys deserve more than 5 stars!! I have had nothing but quality experiences with Compass Automotive. I bring 3 vehicles to Compass Automotive and drive 40 mins to Compass Automotive because they are such a trustworthy business. I’m very cautious on who I allow to work on my vehicles because it's so hard to find a reliable and trustworthy mechanic. I highly recommend you use Compass Automotive and you will see why Kevin’s Business is the best!

★★★★★
June 28, 2024

Can’t recommend Kevin and his team enough. They’ve had my Jeep in there multiple times now and they always do a quality job in the time they quoted. Kevin went through and personally curated multiple quotes for different systems and options and made it a very easy process even when faced with adversities like seals leaking in re install or seized bolts , very forthcoming and honest from the start . Nothing to complain about I’ve always been taken of.

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★★★★★
June 5, 2024

I would highly recommend Compass Automotive Group. Kevin and his mechanics did an excellent job repairing my Grand Cherokee when l really needed it and other garages wouldn’t touch it. They went out of their way to help me out. They also did a great job on my Challenger, and were very fair.

★★★★★
June 24, 2020

My experience with Compass Automotive Group started when I first contacted them on Tuesday June 23 regarding an Air Conditioner Recharge. The phone call was handled with professionalism. Kevin gave me a call back and clearly explained to me the process for recharging my air conditioning. We're having 90 plus degrees weather all these days and Kevin did not take advantage by giving me higher price for the AC recharge. Nowadays is difficult to find honest people and I did find it at Compass Automotive Group. They do all type work from TPMS programming to major mechanical work. The shop was clean and very spacious so you'r not afraid that your car will get scratch. I have to agree with everyone in the previous reviews that Kevin is the guy to go. Thank you for your great service.

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★★★★★
Verified Reviewer
March 17, 2025

I visited this shop after getting more than one dozen thumbs up for these guys. I interacted with Kevin, and he has been remarkable to deal with. I moved into this area recently with everyone and everything being perfectly new. It has been overwhelming. My car needed urgent attention as well, and Kevin and his team were able to address the primary issue satisfactorily. Kevin did explain what, why, and how before touching the car and while delivering it. I strongly recommend these guys. You wont be disappointed. They are not the cheapest in town, but they are worth it. Cant make any compromise when it comes to our rides. So, make wise decision while choosing the right mechanic over their rate. Since they are good, they have quite the workload. I strongly recommend making an appointment with them. I wish you guys the very best.

★★★★★
Verified Reviewer
January 19, 2025

Friendly and knowledgeable staff, had no problems or issues with this shop, would definitely recommend

★★★★★
Verified Reviewer
January 19, 2025

There was a problem with my car instead of just doing the job they informed didnt charge me, and recommended a place that could fix the problem.

★★★★
November 19, 2024

Had some misunderstandings but everything was worked out in the end! Services were done quickly.

★★★★★
November 19, 2024

Its the best garage that we have been to in a long time very honest great experience will work with you..I will definitely recommend to everyone I know

★★★★★
September 19, 2024

Honest, professional, they do a great job

★★★★★
Verified Reviewer
August 19, 2024

Good job

★★★★★
July 19, 2024

Highly recommend!! They are very efficient and time saving. All around great people.

★★★★★
April 19, 2024

People here are the best so nice so helpful great communication they made it the best experience Ive had when worried about a car

★★★★★
Verified Reviewer
April 19, 2024

Best mechanic shop in the capital region

★★★★★
March 19, 2024

Fantastic job as always. Got my car in super quickly, got everything taken care of at a reasonable price. I ve never once felt like I wasn t being told the truth or was being sold something I didn t need. It s such a good feeling to trust that my car is in good hands. I never want to have to take my car anywhere else!

★★★★★
March 19, 2024

Visiting family in the area and had some problems with my truck. They were able to get me in quickly and take a look. Got it fixed very quickly. Knowledgeable, helpful, good pricing. Highly recommend

★★★★★
Verified Reviewer
March 19, 2024

Great professional services. Truck drives like new.Thanks Kevin

★★★★★
Verified Reviewer
March 19, 2024

Always great service. Kevin and staff are always very accommodating and approachable. In a day and age when its hard to find good mechanics, this is the go to in the Rensselaer area.

★★★★★
March 19, 2024

Kevin and Adam are terrific! They are extremely knowledgeable and always fair and honest. If you are looking for a trustworthy auto mechanic, this is the place to go!

★★★★★
March 19, 2024

Tire replacement on my 21 tundra. Went well. Good price and always good to See Kevin and Dan. Will be back

★★★★★
March 19, 2024

Awesome!

★★★★★
March 19, 2024

Called in last minute with a coolant leak. Adam and Kevin were able to get our car in and fix the issue same day. Amazing job, thank you guys!

★★★★★
Verified Reviewer
March 19, 2024

A good and honest shop!

★★★★★
March 19, 2024

True professionals. Always polite. Great, honest mechanics. Would take any of my cars here in a heartbeat. The location also personally helps me out immensely.

★★★★★
March 19, 2024

Kevin & Dan are great! They know what they are doing and take time with each customer. They still understand what customer service means.

★★★★★
Verified Reviewer
March 19, 2024

Kevin is the owner operator of this family business. He is conscientious, fair, and unbelievably generous with his time and knowledge. Anyone looking for a mechanic they can trust in for the rest of their life should be strongly considering Compass Automotive!!!

★★★★★
March 19, 2024

Kevin and his team are amazing! definitely going here from now on they are very professional and they give you updates an actually communicate with you about your car and explain everything! Very satisfied with my experience here! Thank you compass automotive team for going above and beyond.

March 19, 2024

They will lie to your face about completion date and arrival of parts. They won t take or return your calls.

★★★★★
March 19, 2023

38 reviews?!? Shoot well Ill make it 39th ... and probably more! I dont have a Jeep, nor do you want to see my vehicles. But what I can say is that I use my vehicles often and as such they need constant maintenance. I handle what I can, but Im not mechanic. Kevin, Adam & Dan are 100% Gnar Dogs for life ... and they have excellent customer service and do what they say theyre going to do at a very fair cost. Thats a good deal!

★★★★★
Verified Reviewer
March 19, 2023

Great garage

★★★★★
March 19, 2023

Kevin is the best

★★★★★
Verified Reviewer
March 19, 2023

Excellent service. Extremely knowledgeable

★★★★★
Verified Reviewer
March 19, 2023

I am blown away by the quality and generosity of service provided here by Kevin. I would come back for any car trouble or maintenance anytime. Don t hesitate to give Compass your business. Thank you so much!

★★★★★
Verified Reviewer
March 19, 2023

FINALLY found the people who know what theyre doing, and that I TRUST with my jeep. Kevin even offered to work with my extended warranty company, Ill never go anywhere else for service

★★★★★
March 19, 2023

If you are purchasing a Jeep or any vehicle, BRING IT HERE. I recently purchased a vehicle and had major concerns about it s mechanics. I brought it to Kevin and he was able to give me an evaluation and help me go through the vehicle s warranty and service history to see what needed to be done. His patience and knowledge is the type of service that exceeded my expectations. He was straightforward honest about repairs and condition of the vehicle. I felt no pressure, just genuine care for clients and vehicles. I m glad I found a shop that is passionate about their work and know exactly what they re doing. Now as a new Jeep member, I look forward to getting exceptional services that will help keep my vehicle running for years to come.

★★★★★
Verified Reviewer
March 19, 2023

Fortunately I got stranded with a broken axle shaft, could not picked a better place to break down.. Kevin was awesome, got right into the job, very informative and professional. I wish he lived near me..

★★★★★
Verified Reviewer
March 19, 2023

I have used the shop for years, Keven and his staff are beyond excellent, friendly and trustworthy. The work is done well. Prices are reasonable so they offer excellent value.

★★★★★
March 19, 2023

Phenomenal work

★★★★★
Verified Reviewer
March 19, 2023

Great customer service and excellent work! I highly recommend them.

★★★★★
March 19, 2023

Honest, speedy work. Highly recommend

★★★★★
March 19, 2023

This place has been SO great to me and my family, I highly recommend them to anyone looking for some honest guys who do great work.

★★★★★
March 19, 2022

I wish I could rate these wonderful men more than 5 stars!!!! Hands down best experience in my entire life getting my vehicle fixed, not only did they go above and beyond fixing a major issue with my truck but they made it safe for my children to be back in this truck and gave me piece of mind every step of the way .I am so thankful I found them and will never take my vehicles anywhere else...you want it done right and fair prices then go straight to these guys !!! Thank you soooooo much for everything you guys did for me

★★★★★
Verified Reviewer
March 19, 2022

They do great work and proces are reasonable. Mich better than working with the dealer.

★★★★★
March 19, 2022

There is no other place that I will ever use again. Compass Automotive and Kevin have always been fantastic and I have never had a problem after having my car serviced there.

★★★★★
Verified Reviewer
March 19, 2022

So happy that I was sent here by a friend. Kevin is so easy going and will help you with all of your problems. Fair price and great work. What else can you ask for.

★★★★★
March 19, 2022

Real good service the best place to get your car fix

★★★★★
March 19, 2022

I heard about this company from a buddy who got his Jeep Wrangler upgraded here. These guys are the pros and showed amazing communication skills. The guys there are filled with lots of knowledge on any vehicle questions and are great people to have a general conversation with. I will be recommending all of my friends to use this company for any of their Jeep or car modifications!

★★★★★
March 19, 2022

Many thanks to Kevin and Dan, I am very satisfied with their excellent work and patient answers, I got to know them thanks to a friends recommendation, they are the best service I have ever encountered, highly recommended!

★★★★★
Verified Reviewer
March 19, 2022

Amazing service, Kevin, Dan, and the guys worked hard on diagnosis and repairs and made sure the truck was up and running for me to pick up right away. Very honest work and would recommend everyone go to these guys if not to get repairs then to shake their hand and thank them for their work and characters.

★★★★★
March 19, 2021

Recently had a lift kit installed and gears changed on my pickup truck here, and to say the least, Kevin from Compass Automotive is a master at work. I could not be happier with the results, the truck rides better than it did from the factory, and following Kevins advice with the gearing has resulted in my truck having tons of power and better mileage. Kevin is very knowledgable in his trade, he quickly answered all of my questions and explained to me precisely how everything worked every step of the way. He was very straightforward and honest when it came to pricing, and immediately I knew no time would be wasted at my expense. By definition, Kevin is a true professional. Anyone looking for quality auto work, this is the place to be.

★★★★★
March 19, 2021

I have taken my vehicle here many times for different types of repairs and been 100% happy with the results, Just a very honest dependable mechanic.

★★★★★
March 19, 2021

Ill always go to Kevin with my car problems! Hes a hardworking mechanic and gets the job done!

★★★★★
March 19, 2021

Great service and beyond convenient. Right near my apartment. Could drop the car off and pick it up when done. Beats the heck out of sitting in a waiting room somewhere. Kevin is very professional and keeps you informed every step of the way. Prices were more than fair, and they didnt try to upsell you on ANYTHING you dont need. Was a pleasure getting car inspected and oil changed without the dreaded, and inevitable upsell... This was a hidden gem as I drove by it without noticing. If you are in the Defreestville/North/East Greenbush, Rensselaer area (or anywhere for that matter) you owe it to yourself to check this place out. I have found a new place to get my car serviced when it needs it!

★★★★★
Verified Reviewer
March 19, 2021

Top notch

★★★★★
Verified Reviewer
March 19, 2021

good place to take your car mines there now have a little trouble with the either a fuel pump or something keeps stalling when driving or I dont know why but theyll figure it out

★★★★★
March 19, 2021

I would highly recommend Compass Auto! Kevin and Adam were amazing at helping us find a car for my daughter that was safe and reliable! Thank you so much!

★★★★★
March 19, 2021

They were very friendly and courteous and informative this is my Now new go-to place for automotive Care

★★★★★
March 19, 2021

Very highly recommended! You can tell Kevin takes pride in his work!

★★★★★
Verified Reviewer
March 19, 2020

Kevin did a terrific job! Fast, friendly service, I wouldnt go anywhere else.

★★★★★
Verified Reviewer
March 19, 2020

Called in a couple of days ago, to have my Pre purchase inspection. He was very pleasant and patient, even after I was running late. Completed the service free of charge as a courtesy. God bless you! And you definitely have a new customer!!!

★★★★★
March 19, 2020

My cars alternator and battery completely failed just as I pulled into the shop. Kevin was able to get my car back up and running in quick time and at a great price. He was very friendly and knowledgeable, thoroughly explaining the cars issues and repair options to me as well as some honest advice for other automotive concerns. I highly recommend his shop and Ill be coming back for future automotive needs.

★★★★★
Verified Reviewer
March 19, 2020

Great work. Fair prices

★★★★★
March 19, 2020

Took care of all my bushing problems and priced accordingly . Thank You. Positive Punctuality, Quality, Professionalism, Value

★★★★★
Verified Reviewer
March 19, 2019

Great staff. Very knowledgeable and educated mechanics on hand. Always willing to work with you. Cant say thank you enough.

★★★★★
March 19, 2019

Kevin @ Compass Automotive Group is nothing short of amazing. He s the only person I will use for all mine and my wife s automotive needs. If your looking for a competent, professional and honest auto mechanic, look no further than Kevin @ Compass.

★★★★★
March 19, 2019

Overall great experience. Kevin is truly fantastic. He worked with me to get my car back before I needed it for a long drive. He explains everything you need to know about your car and is very knowledgable. Will definitely go back if I have other car issues. Highly recommend.

★★★★★
March 19, 2019

Extremely knowledgable and helpful. Honest pricing and excellent customer communication. Was home for the holidays and my serpentine belt went. Dropped my car off at 9 am the day after Christmas and picked it up at 12:30. Kevin walked me through other things he noticed I might need done before inspection, and asked how familiar I was with car repairs before explaining. The repair called for 2 hours of labor but he only charged me for 1.2 because thats how much time he actually spent on it. Its those kinds practices that speak volumes to a mechanics character and business practices. In short, great auto repair shop go here for a pain free experience.

★★★★★
March 19, 2019

Best service in town. Kevin is a top notch mechanic. The most important thing, however, is that the guys at Compass are honest! I ve never felt lied to, ripped off, or pressured to get unnecessary maintenance. Never going to a dealership again

★★★★★
Verified Reviewer
March 19, 2019

Kevin will take care of you, and work his butt off to fix your vehicle at a great price to you and him.