Adam Auto Agency in Rensselaer

27 Columbia St, Rensselaer, NY 12144, United States

★★★★☆
(49 reviews)
Specialties: Car dealer Used car dealer

About

The Capital Region’s Best Used Car Dealership Albany, NY - Rensselaer, NY

Website
adamautoagency.com
Address
27 Columbia St, Rensselaer, NY 12144, United States
Plus Code
J7P3+H5 Rensselaer, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
11 am–6 pm
Tuesday
11 am–6 pm
Wednesday
11 am–6 pm
Thursday
11 am–6 pm
Friday
11 am–6 pm
Saturday
11 am–4 pm

Services

Accessibility
Wheelchair-accessible car park
Payments
Credit cards Debit cards Credit cards

Reviews

4.0
★★★★☆
49 reviews

Most Mentioned

price (6) future (2) law (2) test drive (2) loan (2) used car (2) truck (2)
5 stars
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★★★★★
March 14, 2025

Very nice and personable people to work with. Imran made my car buying process quick and easy. I have already recommended this dealership to friends and family and would definitely come back for another vehicle in the future.

★★★★★
February 26, 2025

Absolutely amazing service! If you are looking for a good car for great value, definitely recommend you shop here. Big selection, great prices, and friendly knowledgeable workers.

★★★★★
February 26, 2025

I got my 2017 Mazda from them and I'm so Inlove with my car they been helping me and my mom and my sister all of our car. Please shop with them. Idk if they don't have what your looking for they will definitely help you find at least something

★★★★★
September 26, 2024

Outstanding customer service! Every vehicle is top notch. Imran and Fahran were fantastic. I highly recommend Adam Auto if you’re looking to purchase an affordable quality vehicle!

★★★★★
September 25, 2024

This is the place to get top quality for the best price! Adam Auto is by far the best place to buy a vehicle. I have purchased two vehicles from this dealer, and was highly pleased with both of them. The staff will work with you and do their best to get you in a vehicle that you want. They will do whatever it takes to accommodate the customers needs. I highly recommend!

September 14, 2024

I recently visited Adams auto and it was one of the most bizarre and unprofessional experiences I’ve ever had at a car dealership. From the moment I walked in, it was clear they had no interest in interacting with customers. They barely greeted me, asked what car I was interested in, handed me the keys, and didn’t even bother paying attention after that. No explanations, no questions—nothing. It felt like I was completely on my own. After the test drive, the situation got worse. When I tried to discuss the car, they had no idea what they were talking about. Any attempt to negotiate was shut down immediately, and it was clear they weren’t willing to work with me at all. The entire process felt sketchy, and the staff came off as disinterested and uninformed. Overall, the place seemed shady, and I didn’t feel comfortable dealing with them at all. Definitely not the kind of experience you want when making such a big purchase. I’d recommend staying far away from this place.

★★
March 20, 2024

We purchased a vehicle from this group and will not be doing so again. My suggestion if you go with them, have an independent garage you trust inspect the vehicle before you purchase it. If Adam Auto states they will repair any issues you or your garage might have found VERIFY that the repair was done before you purchase the vehicle. We took their word on multiple occasions, spent almost a year back and forth, and ended up having to rely on the legal system to fully rectify the issues. (~$3,000 in repairs.)

★★★★★
September 1, 2023

Purchased a wrangler from these guys and couldn’t be happier. The dealer was very friendly and understanding as I worked through getting a loan. The car had some minor maintenance due and they brought it to a shop and sorted it all out for me. They also did a great job detailing the interior and exterior as well as under the hood.

★★★★★
September 19, 2024

Best dealership in the capital region with friendly customer service

★★★★★
July 19, 2024

Bought a used Mazda 3 for a good price. They were super nice throughout the process, and helped out with problems I was having!

May 19, 2024

Recently had a bad experience at this location Would not return. Buyer beware.

★★★★★
March 19, 2024

We just purchased a 2018 Ridgeline from this wonderful agency. All of their cars are beautifully kept, clean, no rust etc. They were so helpful and informative and liberally allowed us to test drive several vehicles before deciding on this one. Imran was great! This is a no pressure agency that provides all of the information you need to make your decision. Also, and this surprised us, they provided a 3 month or 4500 mile warranty on the car when usually its a 30 day warranty. This was actually a selling point for us. The paperwork was seamless and this was the easiest car purchase we have ever had. After we drove off with our Ridgeline two days later Imran followed up with a call to see how everything was going. Fabulous! I highly recommend this car dealership!

★★★★★
March 19, 2024

Very caring great man place

★★★★★
March 19, 2024

Great help,great deal and I absolutely love my new truck. Id definitely go back and recommend. Very friendly and accommodating.

March 19, 2024

Terrible customer service.

★★★★★
March 19, 2023

I just purchased a car from Adam s and it was the best car buying experience I have had. They are a pleasure to work with and go above and beyond to assist every set of the way! I highly recommend to anyone looking for a used car in great condition with great prices and low mileage! Thank you both for all of your help!

March 19, 2023

I bought a car with these people which was my first auto loan! Thinking I got a great car then 1 week later I had to get both mufflers fixed, said they fixed it then when I got the car it was making the same noise to I took it back and it was fixed. 2 months later I had to fixed the wheel baring which was completely rotted and broke off. 3 months later my transmission blew so I went back to see if I can get a new car for trade in and they were over pricing me, now I am in debt 18,000 and paying for a car that I cannot use. I went to a mechanic and was told that this car had a transmission leak for so long because how it looked under the hood! I told the car dealer and they blocked my phone number from calling the shop and personal phone! These people are unprofessional and I will now be taking legal action! I would never recommend this place to ANYONE! I also made a complaint with the BBB.

★★★★★
Verified Reviewer
March 19, 2022

In March I was looking for a SUV with a long list of must haves. I initially corresponded with Ron by text and scheduled an appt. Ron listened to my every request and exceeded my expectations. I absolutely love my 2016 Honda Pilot. Ron and his staff are kind and helpful. I am very happy with my purchase!

★★★★★
Verified Reviewer
March 19, 2022

Great people to do business with. If you are serious about getting a vehicle and have a JOB and SOME sort of CREDIT, theyll get you in a vehicle.

March 19, 2022

I bought a 2008 Acura with low miles, within 3 months I was in the shop getting it fixed. When i bought it, it said it just had an oil change which was not true I needed an oil change a week later. After 7 months of having the truck and months of fixing things trying to find the problem the engine is no good. Definitely do not recommend.

★★★★★
March 19, 2022

Circumstances forced us to make the difficult decision to trade in our much loved convertible Mazda MX5 for a 2009 Honda Pilot. After witnessing my tears, the brothers helped me come to terms with the value of our car and we walked out with a bill of sale. A difficult situation was made better with great customer service! Thank you for your patience, compassion, and professionalism,. It will never be a question where we go if we need a used vehicle in the future!

★★★★★
March 19, 2022

The entire Bhatti family where very professional and knowledgeable on my purchase of a Cadillac Escalade. I traded in my Dodge Ram and they handled everything. I highly recommend them . I will be going back in the future.

★★★★
Verified Reviewer
March 19, 2021

The guys at Adam Auto Agency helped us find our car during the COVID-19 Pandemic. They were really helpful in getting us as much information as they could. They coordinated the showing and purchase of the car with ease and continued to assist in the service of the vehicle if needed after purchase. They had consistent communication throughout the buying process. We would highly recommend!

★★★★★
March 19, 2021

Great people Great business. They went above and beyond trying to Close our deal to get my family the vehicle we needed. Good selection great condition vehicles. Will definitely do business again in the near future.

★★★★★
March 19, 2021

These guys are top notch. Honest and knowledgeable, got me a good deal on the ride I wanted. Approved and out the door quick!

★★★★★
March 19, 2021

Great experience with these guys. They were honest, fair, and went above and beyond to take care of us even after the purchase was made. Thanks, Farhan, we love our new van!

★★★★
Verified Reviewer
March 19, 2021

Good people and good options

★★★★★
March 19, 2021

Excellent customer service. Very kinda and trusting people. I am very pleased with my vehicle and I would totally recommend buying through them. You may pay slightly higher than you would off a private sale, but that is part of buying at a used car dealer (they need money too!). You will have a high confidence that the vehicle has been inspected by an independent mechanic and they will tell you everything they know about it. I found a slight problem with my vehicle, and they were happy to get it fixed before completing the sale. Great people, great service.

★★★★★
March 19, 2021

Great customer service. The owner held a truck for me even though he had a cash offer from someone else. Made a long distance purchase. The owner stayed in touch well after the purchase to ensure my satisfaction. I highly recommend them.

★★★★★
March 19, 2021

It was good

★★★★★
Verified Reviewer
March 19, 2020

Great deal beautiful vehicles period.

March 19, 2020

This Place Is A Joke Went Too See About Getting A Car Finance Thru Them Took My Name And Number And Told Me They Would Call Me In 30 Mins & Never Heard Back From Them So I Called The Next The Finance Guys Had The Day Off And They Would Call Me The Next Morning And Never Back From Them Don t Waste Your Time Going Here

★★★★★
March 19, 2020

My fiancé and I each bought a car from them. 2 total. They are very helpful and stand by their word. Nice vehicles, reasonable prices we had a wonderful experience with them. Highly recommend!

★★★★★
March 19, 2020

I wanted to buy my first car with dealers I can trust and will also give me a great warranty. They made everything easy for me, I was able to choose the car I want without being forced to choose other cars. They have a great selection and I can always call them if I want to upgrade and trade in my car. Thanks Adam Auto For Your Great Service and Showing You Care!!!

Verified Reviewer
March 19, 2020

I bought the car and insisted on leaving with the transfer or title paperwork but was told I have to get the plates and everything before I could leave with it even thought it was paid in full. After the next day at the DMV I came with plates and got the keys. Before I left I noticed the car had two scratches on the hood where it seemed the dealer plates slid down and scratched the paint. This happened after I paid for the car but it was in their possession. I told the owner and he just brushed it off and said they had already ordered paint for that set of scratches. I am still waiting on a contact back from them after we have already made and additional contact after date of purchase. At this time I would not recommend doing business with this organization. ***Update no paint 6 months later no resolve to the scratches I will never buy a car from them again $15,000 spent and I wish I could have been reimbursed for the rusted out exhaust that cost $1500. Get your own inspection if you do business with them.

★★★★★
March 19, 2020

These guys were beyond helpful. They gave me direction when choosing a car, connected me to Waseem at Sunmark who was able to finesse my financing options, helped me get insurance, and registered the car for me. The car is reliable and I felt confident throughout the entire buying process. Thank you !