808 Grooms Rd, Rexford, NY 12148, United States
As a family owned and operated auto center, we care about you and your vehicle. You can expect personalized service when you bring your vehicle in. Our certified technicians are trained, experienced, and dedicated to providing you with the highest levels of auto repair in the area. This has allowed us to build our skill set to include any year, make or model. Bring it to us and we'll know what to do, we can do it All! Our automotive center has built a reputation based on affordable pricing, quick turn-around times, and personalized professional service your guarantee. Our clients are important to us and we make sure that everything we do is done right. With more than 30 years in the industry; we have the experience you deserve and expect.
I own a 2014 Cadillac ATS that had a check engine light on. One mechanic in another shop did work but the check engine light was still on. Then I brought it to a Second auto shop which attempted to diagnose my vehicle but couldn’t figure it out. Luckily I brought my vehicle to DiLorenzo’s auto shop for the 3rd and finally time. The technicians at this shop took their time to find out what the problem was as if my car was their own. Due to their attention to detail and straight forward Q&A this will be the only auto shop I will allow to work on my caddy. Thank you again to the guys Dilorenzo.
I brought my classic Cadillac to DiLorenzos after being jerked around by a so called classic car “restoration expert specialist” in Latham who sat on it for a month then refused to fix it. Charlie and his boys are real mechanics who took great care and time to get my car running and drivable after sitting for 2 years in a garage. Thank you Dilorenzo!
DiLorenzo's provided fantastic service. They explained the problem and offered solutions at a fair price. They were thorough and timely and I'll be using them exclusively for all my auto needs.
We recently bought an old used car, with a fresh Inspection sticker and a decent ride that made us assume it to be good transportation, well it turned out to have a very complicated electrical issue that no other garage could or would even try to fix. We brought it to DiLorenzo's where every step of the diagnosis and correction process was explained and every potentiality explored. In the end, it was fixed, properly inspected and is now the good ride we thought we had in the first place, thanks to their honest, thorough and steadfast professionalism. Honesty and communication trumps all the other smiling slackers who survive solely on the low hanging fruit of their industry. We will never go anywhere else.
Stopped in for the first time to get an oil change and car inspection, and Charlie was so accommodating. They did a thorough check of everything and went through it all with me with a timeline of when I should think about repairs/maintenance down the road. Great guy - very honest, and not trying to sell me on anything. Everyone there was very friendly and such a pleasure - the kind of people you always want to do business with. Hands down, 5 stars!
I recently had an issue with my car not shifting right. I took it to DiLorenzo’s for some help. It was a tough diagnosis and they had it for a week. They ended up figuring out the problem and getting it fixed for a very fair price. They didn’t kill me on the diagnostics like other places would. Best part was they took their time to explain everything to me and discuss a plan forward daily. The communication is unmatched, the quality is superb, and the fair pricing can’t be beat. Thanks DiLorenzo’s! I will be using you again. Hopefully for a different issue.
I'm extremely happy with the job that Dilorenzo's did. I brought them my Camaro for a complete engine rebuild and they did an awesome job. From the machine work to the finish work they handled everything. I like how they kept me informed every step of the way. The car sounds and runs better than it ever did. Charlie and Joey are my go to mechanics now.
Left there with a complete breakdown and understanding of my vehicle. Charlie is a straight shooter and an excellent mechanic. I have finally found a Automotive Center/Repair Shop, I can trust to give me fair prices and honest feedback. I will definitely be going back.
Great people. Trustworthy, reasonable, and quality service.
Crooks! They play you like a fiddle. They break your car and then make an offer to buy it. It s a family cult! Dad, mom and sons acting like manager, desk & mechanic. If you don t dance along for their play, they scream at you, break your car in a way you can never fix it and screw nail in your tire, rack up the charges, all in a way that you cannot afford to fix it and then they force you to sell it to them. Once they take your car, they fix it ( they know exactly wrong because they broke it) and resell it in front of their shop for a killer price. Scammers !! I think all their good reviews are written by themselves or their insiders. Take your car to some where big so they don t have a personal interest ( eye) on your car and make moves to rob you. I would give them zero star, but one is the lowest here.
We recently started bringing our cars to DiLorenzo s after our longtime mechanic retired. They ve been excellent and do very good work. They always take the time to explain everything that needs to be done and the prices are very fair. I highly recommend them for both routine maintenance and specialty repairs.
Very great experience working with them! Recommend to anyone :)
Expert advice and service from good people. Went from my car sounding like a biplane to like riding on a cloud. The best around!!
best mechanics around ! great group of hard working, honest, and extremely knowledgeable guys! Joe, Charlie & Marcus have never let me down. They always explain everything that is needed or was done, so that you understand what s actually going on. I wouldn t take my car anywhere else; even for a simple oil change. I know these guys truly care about cars and their customers. #supportlocalsmallbusinesses
Service was excellent. Great customer service told me in normal terms what was wrong and didnt upsell me on unneeded repairs.
Great, honest service. Staff is friendly. I would highly recommend
They love cars and are happy to get you back on the road! Great service!
This is the first time I took my car to this place . The team is so knowledgeable and explained patiently and showed the pictures of the parts. Educated , and fixed the thermostat and engine light issues. I strongly recommend all of my friends to repair their automotive vehicles at this place . When I took my Vehicle to dealer they didnt diagnosed the vehicle properly about the issue and recommended to change some major parts of my vehicle Infinity JX35 engine which again quoted more than 6k including labor . FYI I already spent last year with dealer around 4k and problem not resolved . Thank you DiLorenzos for fixing the vehicle .
All my neighbors said they re the best but I had not been there until now. I had a transmission issue come up with my Tacoma that needed immediate attention. I went right to DiLorenzo s for the first time. They had me back on the road the next day. They provided a service that you just don t see anymore. Modern technology with old school service.
Excellent customer service and extremely knowledgeable mechanics! Trustworthy place to bring your vehicle!
These guys are the real deal. Small, old school shop that knows what they are doing and care for your car like it was theirs. I generally work on my own vehicles, but DiLorenzos is at the top of my list for when I cant do it myself or dont have time to.
Dont let the high review rating fool you. I went there for a repair estimation on the brakes. They charged me about $70. When I ask why they charged me for estimation only, they yelled at me. I understand I may need to pay for the estimation at certain places. But the yelling was unacceptable. They are just rude people.
So I heard about these guys through another mechanic. That was honest and said that they didnt work on older cars and when I asked him if he knew anybody, he considers reliable and honest, this is where he told me to go and said Charlie was the man for the job. They wasted no time getting my car diagnosed and fixed after it was at 3 different shops. Three different times and nobody was able to fix the car right. The day of my appointment he called me a half hour after they opened and said not only did he figure out what the problem was he found another one that would have presented a problem down the road. Safety wise and fixed it....... Very gr8ful
5 Stars for DiLorenzos. Charlie and team spent a lot of time with my 78 Bronco installing custom exhaust. It turns out that finding headers to fit this model is difficult [I checked many chat groups], they were patient and tried many types until a fit was found. The Headers and exhaust look great. Also got a replaced carb and nice tune up which has the Bronco running great. Exhaust sound great and even has power now for a 78!
My interaction was with Charlie. Took my truck to his shop with what turned out to be a blown head gasket. Charlie said the head gasket couldnt be fixed and that I needed a new motor. Based on a friends referral , I assumed Charlie was honest and went with his opinion. I left the truck with him giving him a two month window to complete the approximately $11,000.00 job. After several weeks of no update, I contacted Charlie for an update, he said the original motor was delayed. I asked him to call a few other motor vendors as I needed the job complete within the agreed upon time frame. He called me a few days later with the new motor replacement options now ranging from $12,000.00 to $22,000.00. I told him to stand down on any further work on my vehicle as I might just scrap the vehicle do to the new repair estimate. Charlie quickly offered to buy my truck, I declined. Charlie told me there would be a small charge do to a parts restocking fee. My sister went to pick up the truck, Charlie charged her over $400.00 to release the vehicle. Apparently Charlie said he replaced my Water Pump without Ever mentioning anything about that to me. Not to mention why would someone change a Water Pump in a vehicle that was getting a new motor. Additionally, the Water Pump was recently changed by another local honest mechanic. The vehicle was picked up and taken to the dealership where the Head Gaskets were replaced. The vehicle runs great. I will let the reader decide if your interested in taking your vehicles to Charlie for repairs.
Very thankful for Joey and the rest of the team at DiLorenzo s. An incident took place, which resulted in my vehicle needing a lot of work. Joey was awesome! Super kind, upfront, and extremely patient throughout the entire process. Genuine mechanics are hard to come by, but everyone here was open, honest, and extremely helpful. Joey kept me informed from start to finish and replaced/fixed the issues very quickly. He also gave me much needed advice for future car purchases. I will continue to visit DiLorenzo s for all my future car needs. Grateful for these guys, highly recommend!
Nice service installing a trailer hitch. Great communication and fair price.
Very professional. Owner communicated with me every step of the way. Price and quality were extremely fair.
Amazing place. Charlie (and everyone there) always explains what is being done to the car specifically with easy to understand terms as well as being open to answering any concerns or questions with details. Will tell you if something is worth fixing on your vehicle or not. When they say they did something to the car, it got done. You will not be going back to them with the same problem, if that makes sense. Very friendly environment and worth it. Will be taking all of my cars there and recommend them to everyone.
I cannot say enough about the customer service and attention I recieved at Dilorenzo s. I have recently returned to the area and scheduled a routine oil change. Unfortunately I needed some extensive tire and axle repair work. Given the concern with continuing to drive the car, they offered to do the work the next day. They kept me informed on what was going on and explained the process every step of the way. HIGHLY recommend, and will definitely be back!
Great service, great price, very friendly and helpful. My repairs were completed super fast and will take my car there again.
They are honest and very experienced. Helped fix some issues that other mechanics created. Charlie and Joey are also great for asking advice.
Had a minor issues while driving by and needed help asap. They helped me immediately and I was back on the road. So generous and kind!
These guys are awesome. I was referred by a neighbor. Charlie the owner was honest, upfront, professional and did an amazing job. I just found my new mechanic. Support your local business. These guys are great
I have a 2010 Mazda Miata and brought in for an oil change and asked to go over car. It needed tires and rear brakes. I left it up to Charlie to choose which tires would the best for my little 6 speed, and he did a great job. Also he gave me a price for rear brakes and stuck to the price with no surprises except for the extra little things they did without any charges. Great group of professional and just great guys he has working for him. Such a delight to work with them, and Delorenzos are my new mechanics to take care of my two cars.
The sweetest father and son duo Who are responses, know cars and are more than fair with their pricing and work. I brought my car in and they saved me from potentially getting into an accident with the previous work I had done through someone else. Afterwords something came loose I reached out to them not sure of the issue but knew something was wrong and they took me right in drove it with me and fixed it. Sometimes as a woman mechanics will dismiss my concerns but I never once felt that at this place of business and I appreciate that they truly cared and were so respectful.
I highly recommend DiLorenzo s automotive center for your vehicle needs. I had the pleasure of working with Joey he is one of the owners and he took care of me start to finish explaining every bit of work he had done on my car he did it fast easy and the price was not too bad.
Couldnt be more pleased. Fast, friendly service. Charlie and the guys do a great job. They will be my go to for as long as I own a car. Thanks again, guys.
Great place. Honest friendly always remember your name!!
great service and very professional people
I took my 2010 Camaro 2SS to Charlie. I had pretty much neglected it since I bought it. Charlie went through it front to back, gave me a very fair price for the work, and now it probably runs better than the day I bought it. Highly recommend.
Just moved into the area, had a brake issue. They got us in right away, everyone was personable and professional. Work was done to satisfaction and we now have a new mechanic well be using :)
DiLorenzos automotive is always dependable, the guys are informative and ethical, and have great customer service. I always have a quick and easy experience. Highly recommend! Positive
Very easy and straightforward with their service! Highly recommended!
If my car needs any repairs, oil changes or anyting, I will be taking it to DiLorenzos. Clifton Park Toyota told me that I needed almost $700 worth of repairs so I took it to DiLorenzos for a second opinion. They were very professional and thorough. Two different people took my car out three separate times to try and hear what the Toyota dealership was talking about but could hear nothing. They took the time to explain everything to me, which I appreciated. Bottom line: I needed two new tires and nothing needed to be repaired.
I have been going to the shop for years they do all maintenance and repair on my family and my friends vehicles, I have referred so many people to them because they are honest and look out for their customers, prices right on for jobs. After having a terrible experience with my last mechanic I tried out Charlie s shop and years later I won t go anywhere else. A great bunch guys.
DiLorenzos did a good job getting my wifes car back on the road after it was making horrible noises coming from the brakes. Joe explained everything thoroughly to me, and showed me the damaged rotors and pads when I picked it up so I could see what was going on. Theyve done that for other repairs too, where you can actually see the bad parts. It gives you more confidence youre at a reputable place and theyre doing the work theyre charging you for, not that I doubted it. Theyre definitely my new go-to shop since Ive moved to the area.
This is a great ace to get work done. I had install an aftermarket exhaust and he didnt at a very fair price. When there was a problem with the part I supplied they handled everything for me. Calling the vendor, getting the right exhaust and shipping the wrong one back. Great shop that I will definitely use in them again.
I bought a Borla Cat back exhaust for my 2017 RAM 1500. I did not have the proper tools or time right now to install the exhaust. I called around to a few place for estimates most were extremely high for a simple install. I decided to call DiLorenzos and they got me in quick, the price was good, and the quality was excellent. If I have any issues with either of my vehicles DiLorenzos has gained a new customer. Thank you gentlemen for the excellent service.
Joe and Charlie are great to work with. They were very professional and helpful. I wouldnt take my trucks anywhere else.
My family and I have had our vehicles serviced at Di Lorenzos for over 6 years now. The repairs are done promptly, plus they are very courteous and friendly. We would highly recommend them.
Charlie, Joe, and Mark are the only guys I trust to repair our vehicles. Thank you again for keeping the wheels rolling!
Ive been going there for years. Great service and done right the first time. Will go out of there way to save you money when possible. Fair & Honest
Best service anywhere! I recently had car trouble while visiting my sick mother from Boston. I showed up at shop without an appointment. Charlie and Joe quickly diagnosed the problem (broken water pump) and paid for my Uber to the hospital so I could visit with my mother while they fixed my car. I was on the road home by late afternoon. I wish I could give DiLorenzos six stars!
We ve gone to DiLorenzo s a couple of times and will continue to in the future. They are always honest, timely, and super friendly. I really appreciate that they will fully explain what and why they do the things they do.
Charlie Knows Hot Rods!!
In these times its hard to find quality from genuine pride in what one does. I have been to many mechanics and I can count on one hand how many of them I trust. I left my truck with them for repair and not only did they communicate with me through the process, but it was also completed in a timely matter. On arrival to pick up my truck I was greeted like family, it seemed as if all the mechanics in the shop had given my vehicle a once over to ensure all important issues were addressed. I remember the mechanic who worked on my truck (Joe) as I told him Id be back and would recommend the shop highly. I may not recall the other names in the shop but I wont forget how they made me feel, like a caring family. If you need automotive work done DiLorenzos is worth the time.
Excellent service. Recently I was working on trouble shooting my 2005 Ford Explorer fuel sending unit. I was struggling to make progress. I brought the truck in on a Saturday (unannounced) and Marcus and the team were able to look at it late Monday and finish on Tuesday. They were very helpful and very fair.
I have an older classic sports car that needed an inspection. It passed inspection with no problem. Charlie advised me of some issues that could use some attention in the future. I asked if they could give me an estimate on the repairs that needed to be fixed. The estimated price was very reasonable. There was no pressure to have the work done. I opted to have the repairs completed. Charlie took the time and spent hours on the phone/online trying to find the correct parts for my vehicle. This was my first time going to this repair shop. Everyone at the shop is very knowledgeable & helpful. It was a pleasure doing business with them. I would highly recommend DiLorenzos to anyone.
He saved my butt from buying a bad car! I arranged a pre purchase inspection and found out the car was burning oil, had 3 major codes cleared from history and rotors were in dire need of change. Im very glad I went with DiLorenzo. If I need future work Ill be coming back. They did a real good job explaining everything to us. Very accommodating. Extremely thankful. I can see why hes been in business since 87.
Excellent mechanic. I have 4 vehicles. Only mechanic that i will let touch my cars.
These guys are fantastic. Honest answers, good prices, and they stand behind their work. They have done brake work and some exhaust system work for me thus far and I won t hesitate to go back to them on a regular basis.
Great customer service and top notch mechanic work. Charlie and Joe took the time to explain what they fixed and what routine maintainance needed to be done to keep our vehicle running like a top. We are happy to have found a fair and honest auto repair shop.
These guys were very fair with prices. They took their time to really figure out what the issue was where others couldnt... Thanks.
Hands down the best place to bring your car. Fast friendly and well priced services. They re always honest and have helped me with everything from routine maintenance to buying a new safe reliable car. I would never go anywhere else!
I have a fleet of vans, trucks. Charlie, Marcus & Joe always get me right in and take care of my needs and give me an honest assessment of what work needs to be done. They keep a log of whats been done, and what may need to be done in the future. You dont feel like youre at a fancy dealership that hides their mechanics from you. You actually talk to the person thats working on your vehicle.
Only garage that I trust work on my classic MOPAR!
This the worst place Ive ever had to deal with. I had just moved up here when my power steering pump went on my Jeep Grand Cherokee. In a pinch, I went to the closest shop that could take me in that day. So I went to DiLorenzos......big mistake! It started out fine. It should have been an easy job, which it initially was. They put the new pump in and charged me 2 hours of labor and parts. I take it home and I notice that there is a leak. Its losing a good amount of fluid at this point, so I take it back and drop it off. While Im gone, I get a phone call and they tell me that my high pressure hose needs to be replaced. I tell them to fix it and they charged me another hour of labor. I take it home and guess what......its still leaking. So Im pretty upset at this point. I feel that the $200 that I just gave them was a complete waste, which it was. I show back up after a 10 hour shift and have to deal with the older fellow, I think Charlie, swearing at me because I was upset about being taken advantage of. He even threatened not to fix it if I didnt stop having an attitude. So I bit my tounge and took it back for a 3rd time for a simple job like a power steering pump. I even brought his whole crew coffees as a good gesture. They replaced my high pressure hose, which was already new. Good news is, they didnt charge for that. Thing is, they charged me an hour to change it the first time and it took him about 10 minutes to change it the second time. So I took it home and guess what.....ITS STILL LEAKING!!!! I dealt with it for a month until I moved into my house, and wrote those guys off for good. I was losing about a quart of fluid every 2 weeks, and theres probably only a quart in the whole system. Once I move in, I bought a new pump and replaced it in my driveway in a half an hour. Guess what.....no more leaks. The reservoir must have been leaking on the first pump. Which I kind of suspected because the cap never fit on the new pump. These are just refurbished pumps so the reservoir must have not been the right one for that pump. Shout out to Napa Auto for giving me my money back for the second pump I bought. They also let me borrow the tool to swap the pulley from the pump to pump. So to recap, I gave DiLorenzos over $600 to fix a $150 pump. They charged me 3 hours of labor, which I was able to accomplish in 30 minutes. And I had to go there 3 times, go to Napa 3 times, buy 3 quart of power steering fluid and leave 300 oil spots all over the place. I hate DiLorenzos!!!!!!
The owner was hitting on me. And now 3 months later im getting rude calls from the owner
Outstanding customer service from Charlie and Marcus....they are honest and go above and beyond. Would not take my vehicles anywhere else!
Always five star service and advice at Di Lorenzos Auto Center. No job too big or too small for the Di Lorenzo technicians. Long time customer always completely satisfied with the services provided.
I moved up to Rexford from Pennsylvania in 2012 and I asked a coworker, who was a lifelong resident of Clifton Park, if they could recommend any mechanics in the area. They referred me to DiLorenzos and I couldnt be happier. As someone who at one time owned an auto parts store, Ive dealt with a lot of mechanics. DiLorenzos is among the most professional, fair and capable service centers Ive come across. They do excellent work and offer great customer service. As long as Im in this area, I wont use any other mechanic.
Very helpful and straightforward. They provided fast and reasonably priced service. I highly recommend.
Had my pickup towed to Dilorenzos and had my trucl fixed and was back on the road in the same day. Both the towing service and Dilorenzos were nice to do business with.
Best autobody shop around!!!
Right around the corner friendly honest and wont duck you around
My family and I have been bringing our cars there for the past few years, and every time I bring mine the repairs were priced reasonably, done excellently, and given an explaination as to what went wrong and how they went about to fix it. With constant follow up calls, it kept me up to speed on what was up with my car. I definitley recommend DiLorenzos to anyone who has car troubles!
Always greeted by a smile and great service! Always dependable and accommodating...being new to the area we have been thankful for the past year and a half for these guys.
Excellent auto repair shop!
DiLorenzo has been servicing our cars for years now. They are prompt, fair and do a great job. We have had major work done on one of our cars in the past month and they did a good job. They are always ready to talk about the work and show you the replaced parts so you understand what needed to be done. This has been very helpful when teaching our teenagers about car maintenance. We have recommended DiLorenzos to our friends and they have all been satisfied customers.
Always a great experience at DiLorenzos Automotive. They do great work and provide excellent customer service.
Charlie, Marcus and Joe are great! Weve taken our three vehicles to them for a few years now for various things from routine maintenance to big jobs and they are always prompt, honest and fair. If you want a trustworthy place to take your vehicle, DiLorenzos is the place!
I have been going to DiLorenzos auto for years and I will never go anywhere else Im a single mother on a budget and one thing I love about Charlie is he doesnt mess around hes straight to the point doesnt tell me I need anything that I dont need and only fixes what needs to be fixed. I highly recommend DiLorenzos auto because Charlie is the most honest mechanic in the capital district. So if your looking to have your car serviced by professionals that fix it right the first time and without getting ripped off you should go to DiLorenzos you wont go anywhere else hes like the car wisperer
We were fortunate to find DiLorenzos Auto after several negative experiences with auto service centers in the area. Charlie and his staff are honest about service that is actually required and they have NEVER tried to up-charge or take advantage of us by suggesting unnecessary repairs. We have serviced all of our vehicles at DiLorenzos for many years. In addition, we have utilized their U-Haul rental services - again Charlie and his son go out of their way to accommodate. This is a family owned and operated business we are lucky to have close to home. We trust DiLorenzos and know that whether it is my wife or me interacting with the DiLorenzos we are getting reliable, quality service.
These guys are Great!!! I was introduced to them by a friend after I got a ridiculous quote from Firestone. I brought my car to them and they showed me exactly what needed to be done and that Firestone was trying to rip me off with repairs that I didnt need. They saved me a bunch of money and are great to talk to.
I have taken our cars to DiLorenzos many times, and have always been treated well. They never charge or push for service that isnt required, and Ive never had a problem they couldnt diagnose or handle. They try to carefully remove, clean and reinstall parts that still have usable life instead of replacing everything wholesale. Its nice to have someone you can trust working on your car.
Been with DiLorenzos for 15 years and they havent let me down. They do things right and stand behind their work.
I am so pleased with my experience at Di Lorenzos. Charlie and Marc KNOW THEIR STUFF and they spoke to me without any condescension. (Unfortunately, this has not always been the case for me when I go to a garage without my husband. They didnt call me little lady once! ;) The prices were VERY reasonable and fair. These guys are genuine. These guys are the REAL DEAL. I felt like they cared about my safety and my vehicle without charging an arm and a leg. I wont go anywhere else!!
Charlie has been servicing our vehicles for over 10 years. He is an excellent and honest mechanic. His work has always been done right the first time. Unlike our experience at other locations, there is never any pressure to sell you more than is needed. His prices are fair and he completes the work quickly. Mike and Sue
I have been going to DiLorenzos since 1988. They have serviced all my cars over the years. Excellent service, fair pricing, and honest consultations.
Charlie DiLorenzos Shop is by far the best Auto Shop in all of Clifton Park. Excellent service, extremely knowledgeable and always professional. Truthfully, the place is great! They do high quality work at a fair rate and have always educated me on the work done rather then just handing me an invoice. I recommend this shop over all others in the area!