NAPA Auto Parts - Saratoga Auto Supply Inc in Saratoga Springs
3083A NY-50, Saratoga Springs, NY 12866, United States
About
At NAPA, we care about getting our customers the quality auto parts they need as quickly, safely and easily as possible That’s why we provide our customers with the option of curbside pickup, in addition to our delivery and in-store shopping options With over 6,000 NAPA AUTO PARTS stores and 16,000 NAPA AutoCare centers, we are here to serve the greater Saratoga Springs area So, order online or stop in for some help with your car, truck, farm, or marine vehicle When it comes serving our customers, at NAPA, Our Motor Never Quits™
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They NEVER let you down. First stop, only stop.
Hands down the best parts store around…. Knowledgeable staff that have actually been under a vehicle and know what there talking about and can point u in the right direction!
We have worked with Gary and Ory at the machine shop for years on high performance builds. Their work, knowledge, expertise and professionalism has been invaluable! I highly recommend these them!
John Daniele is very proactive. He had noticed that the battery that I needed was out of stock prior to me arriving and had ordered it from another store. I was able to run an errand and by the time I was done the battery had arrived. Nice to see where most people only do the bare minimum.
Extremely satisfied with the guys behind the counter and their customer service. Both guys are very helpful and the one guy who has been there for 7 years or more went out of his way to make sure everything was correct and I was happy. Really appreciate that!
An employee gave me rear brakes when I asked for front brakes. I ended up losing a hundred bucks in labor. The lovely manager, Kaliena, swapped the parts out for the correct ones and comped me for my loss. She was very professional. Everybody makes mistakes, but they owned their mixup. Great staff. Great service. Great establishment. -Daniel Lee Wilt
Selling overpriced masks and hand sanitizers during a pandemic. More expensive than Amazon. $70 for a box of 50 masks.
Good selection and reasonable pricing, but the trick here is the knowledgeable staff. NAPA usually has pretty good staff, but this location was a standout during my visit. Nothing complicated, but I was able to overhear multiple conversations while there browsing - these guys are pros. Service and cleanliness count on, and this is an all-good location in my book - will be in yours too.
The staff is very friendly and always helpful! Great location.
Great customer service and knowledgeable
Friendly knowledgeable staff. Great prices with first responders and military discounts !
This Napa has been my go to parts store for all my vehicles and equipment. They always have what I need and she staff is knowledgeable.
Excellent service and awesome staff very knowledgeable and reliable
Well stocked, helpful and knowledgeable staff. Keep your business local and support this company instead of the big boxes.
Good people and good parts are what youll find here, Saratoga Auto parts also known as NAPA...
These guys took great care of me, going out of their way to get what I needed to get my truck running again! I would highly recommend and am very appreciative.
Kyle was super helpful Great customer service
Listen i have been to alot of auto parts stores on eastern board. I have over 1m miles driven for my job. I use to live near this store and didnt go years back but recently bc of covid i have been going and beats any pep boys, advanced auto, oreily, and etc. The management is on there A game.
Staff at this location was very helpful. Store is also very clean. I can tell the employees pride themselves on customer service.
I returned a caliper from an 02 Lincoln that I bought 5 years ago with no receipt and asked for store credit and I received store credit, two thumbs up
Always a good experience here at Napa... Very helpful staff
Quick service!
Same as always...in....out. was greeted nicely....had part I needed and was on my way
Great place for parts. The experienced team goes out of their way to assist customers!!
Was all good here until I asked for help to carry out my parts, the sales associate named Anthony laughed and then on the way out he was cussing about it, what a joke!! Do not go here and speak with Anthony, he does not treat military veterans right! UPDATE: while working on the vehicle, noticed my driver front shock was leaking, I called this location spoke to the manager Kyle (again, 1st time was in the store regarding Anthony) and he had no problem helping me out, delivered the new shocks to me. If you have any issues or concerns talk with Kyle he is nice, concerning and helps out best he can. 4+ stars for the manager, negative stars for Anthony. DO NOT WORK/TALK WITH ANTHONY!
Mike went above and beyond in assisting me today...actually talked me out of a more expensive item, and sold me the higher quality one. Put my new wipers as well.
Always helpful and knowledgeable, great products at a good price.
After being quoted over $200 to replace and adjust headlights at New Country Toyota - one trip to NAPA, 6 minutes, and $28 later... all is said and done! Super helpful staff assisted me right through the door.
Good service
Good place nice
Excellent service on every visit. Very friendly, up beat, priced right, accosiate knowledgeable, they will go the extra mile.
We have been doing business with Napa for a long time. The company is first class and always goes above and beyond to find the part we need. Jeff and his team are doing a fantastic job. Thank you for the great service!!
The guy behind the counter was not helpful at all, he seemed bothered by questions, basically he if you don t know what you re looking for he won t help you. He just doesn t know what customer service is and very rude. Will go to Advanced next time even if is further away.
Luke was very helpful, good prices as well.
Excellent service and help looking for parts and solving vehicle issues.
I love shopping at NAPA. They are always there for the home mechanics with extended hours and helpful employees.
One of the better stocked Napa
Always a great experience. The staff is very helpful and friendly.
Knowledgable and friendly people, great machine shop thats clean and organized.
Was my favorite store ... but they seem to be clearing out the older knowledgeable guys that have been there for decades ... Tom is no longer there :( so I will no longer be a customer.
Very helpful and professional staff.
Attentive and friendly staff. Helped me solve an issue that I was having quite a bit of trouble with on my own. Would recommend to anyone looking for car service assistance.
It is clear the customer comes first. I was treated with respect and felt very welcomed. I will be returning.
Great staff and service. Owner was top notch nice to see him involved with customers and not be a stranger
great service from very helpful staff. didnt feel like i was being sold something i didnt need. highly recommended and will definitely be coming back.
Love the new store! Much better location. Its important to me to trust the employees behind the counter as I do not know anything about cars. These guys did not disappoint. They had everything I needed. I would send my grandmother here!
They always have my parts and dont jerk me around. The new location is a bonus.
Recently visited the new location and was blown away with new store and layout. The staff is knowledgeable and it feels great to support a local business owner who invests in the community.
I was having trouble locating come hard some hard to find parts for my Jeep Wrangler. The guys at this store went out of their way to help me out, and order the parts. They arrived very quickly as well. Thanks for everything!
Awesome staff and major inventory. Always there when i need them
Nice people
Very helpful people
Helped quickly with purchase.
Tom is the best
Napa, Thanks for moving to Wilton.
My bf always find the things he needs here vs. other auto stores.
Good people willing to help and answer questions.
Fast reliable service
They are closed down
Theyve got what ever youre looking for.
The best.. Period.
Staff is helpful, never much wait.
I like the new location
Have been going here for years for replacement parts; wipers, filters and bulbs.
Staff is very helpful and knowledgeable. I move often, and finding a parts store where the people behind the counter work on cars and actually know what they are doing is rare, and important! The machine shop also does great work for a fair price. Only beef is sometimes the wait times are excessive.
excellent customer service
They misrepresented the sale of a quarter window for my ML 350. They led me to believe that I am buying an off the market part. Then,their sales person called me and told me to pick up the part from an addressplace in El Paso,Tx (my home town) and my credit card will show two charges. Actually,I was sent to to a Junk Yard in El Paso,Tx. Even though,I gave their salesman,John, the VIN No and the part number, they sourced the wrong window which I didnt take possession of. They refused to give me credit and I had to contest the charges.
The team of people in this store make coming in great. Everyone is very knowledgeable and they make every effort to make sure you leave with the right parts. Great Place To Shop.
Not the best in house selection of the NAPAs; however, the staff is knowledgeable and they can usually have what they dont same day or by the next morning
the manager at this store will pressure you into buying more expensive items/ unneeded items in order to increase sales, instead of offering genuine help, he will have you spending as much money as he can get akin to an underhanded used car salesman
