Union Coachworks Inc in Saratoga Springs

35 Caroline St # 37, Saratoga Springs, NY 12866, United States

★★★★★
(46 reviews)
Specialties: Auto repair shop
Address
35 Caroline St # 37, Saratoga Springs, NY 12866, United States
Plus Code
36J8+QQ Saratoga Springs, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic
Planning
Appointments recommended
Payments
Credit cards Debit cards Credit cards

Reviews

4.6
★★★★★
46 reviews

Most Mentioned

charged (2)
5 stars
41
4 stars
0
3 stars
1
2 stars
0
1 stars
4
★★★★★
June 7, 2024

Union Coachworks is where I always take my car. I’ve turned exclusively to them for maintenance and repairs for the past seven years. Burt and his whole team are knowledgeable, kind people, who know how to explain car repairs to non-mechanics. They care about safety and they don’t try to upsell. I highly recommend them.

★★★★★
April 4, 2021

I was in Saratoga Springs during Easter weekend. My water pump failed on Friday afternoon. Burt ordered the parts before I was even at his shop. He had my Yukon fixed in a few hours. I highly recommend this shop. He saved my weekend.

January 15, 2021

There’s another review which states that the car was diagnosed as unfixable and they weren’t charged. For some reason my experience is the exact opposite. It took three times longer than quoted to tell me my vehicle is unfixable(6 weeks total), then they still charged me to pick up my dead car. Business tip, if you do not deliver what you promise, your business takes a hit, it’s very unprofessional to charge the customer.

★★★★★
November 21, 2019

Great sport. I have been continuously taking my car there since i moved to upstate New York and i cant say enough great things about this place. The owner is a very cool guy, all mechanics that have a ton of experience, they are honest and wont rip you off. Only place i take my cars.

★★★★★
June 7, 2019

I cannot thank Burt and his team enough! This is a top-notch establishment that I trust completely. I started bringing my car there years ago simply because they were conveniently located near my home and now I wouldn't think of bringing my car anywhere else. They are reliable, consistent, knowledgeable and fair. Thank you, Union Coachworks!

★★★★★
March 13, 2018

I've been going to them for 5 years and they are a great model for any business to follow. They have repeatedly saved me dollars on repairs another mechanic suggested that didn't need to be done. They have also not charged me for follow up work after the initial work did not resolve the problem with my car. Can't say enough good things about them.

★★★★★
August 23, 2017

I am from out of town and Just needed a busted tail light changed. Glad I chose this place. Quick, easy, job well done, and charged me VERY fairly. I have family local and will diffidently be recommending this garage to them.

★★★★★
August 7, 2017

Great work, reasonably priced, reliable as you can get. I'm the type of guy who always took his Subaru to the dealership for repairs. Forget that. I just got a call from then and a series of repairs that would have otherwise cost a great deal more someplace else is reasonable with these guys. I feel confident that I can make this thing last to at least 200,000 miles as long as Burt and his crew keep doing what they're doing.

★★★★★
Verified Reviewer
March 19, 2024

Excellent car repair shop.

★★★★★
March 19, 2024

Best auto shop in the capital region.

★★★★★
Verified Reviewer
March 19, 2024

Fast, efficient, friendly with the work done right.

★★★★★
March 19, 2024

Reliable and honest!!!!

★★★★★
March 19, 2023

Not sure yet, i just dropped off my car.. the man was very nice.

★★★★★
March 19, 2023

I have been bringing my vehicles here for years. Always a quick reply and solid repair. Honest and trustworthy.

★★★★★
March 19, 2023

Two friends recommended these guys and they did not let me down.

★★★★★
Verified Reviewer
March 19, 2023

Knowledgeable techs

★★★★★
March 19, 2023

Incredibly helpful and knowledgeable. Wonderful to diagnose and replace rear wheel bearings and recommended breaks while we could see the wear and near future need

★★★★★
March 19, 2022

Car was not drivable they managed to get parts and have repair done within 48 hours. Amazing!

★★★★★
March 19, 2022

Always helpful and very skilled

★★★★★
Verified Reviewer
March 19, 2022

Burt, Keith and the guys have always taken care of any repair we have needed. They get it right the first time. We have gone to Union Coachworks since they were on Union Ave. 30 + years.

★★★★★
March 19, 2021

They did an amazing job repairing my car suspension

★★★★★
March 19, 2021

Burt and Team diagnosed an issue with my Audi A5, but because of factory programming required, they were not able to repair the component. As such, Burt did not charge me for the time and effort spent to identify the issue. Thank you Union Coach Works! Would recommend to anyone.

March 19, 2021

These people act more like children than business owners, I regret bringing my car here.

March 19, 2021

Incredibly awful. Will never return. Worst service I ve ever received.

March 19, 2021

I ve never dealt with such un- professionalism in my life. This place is a scam. DO NOT BRING YOUR CAR HERE.

★★★★★
March 19, 2020

Hands down the best repair shop in the capital region. I ve been going here for 10 plus years ,Burt and his crew can do anything !

★★★★★
Verified Reviewer
March 19, 2020

Bert and staff great as always.

★★★★★
Verified Reviewer
March 19, 2019

My favorite car service center

★★★★★
Verified Reviewer
March 19, 2019

Great place. I have been going there for 20 years.

★★★★★
March 19, 2018

Excellent Service From Great Folks. Good work and honest prices.

★★★★★
Verified Reviewer
March 19, 2018

Burt has been kind, honest and fair the two times Ive brought my car in. I will be a customer for as long as I live in Saratoga Springs

★★★★★
Verified Reviewer
March 19, 2017

Simply the best for honest assessments and quality repairs. Burt, Keith, and Jeremy are skilled professionals that always get the hid done right.