2349 Route 50, South St, Saratoga Springs, NY 12866, United States
Disbrow was fantastic - I stopped down for my first visit (motorcycle inspection) and everybody at the shop was wonderful. I'm a compulsive engineer and work on my own vehicles, but wouldn't hesitate taking my vehicle there for work.
I feel this is a great auto shop to work with very satisfied customer finally have a shop that I feel does what they say and does the work above and beyond what you would expect for auto shop
This garage saved our trip! We were heading to Albany from Montréal when we stopped nearby to check out the area. When we left, our truck made a thunk and could barely move. After calling a few other shops in the area and being told we couldn't be seen until for a few days we limped our truck over to the shop, and they took us in without an appointment and fixed us right up. Life savers! Fantastic work, and they couldn't have been nicer. Thanks again for everything!!
Wonderfully helpful, great people. Passed other truck rentals and drive 40 miles to patronize Disbrow's and I'd do it again. We appreciated dealing with family business folks for a welcomed change. Thanks to all at Desbrow's from the Smith family, Columbus Ohio.
I’ve been doing business with them for over 3 year since I’ve been living in the state of New York he is the best place to take your car in the area
Called to get an estimate, price f services requested was decent, but was able to take me immediately. They stayed late to finish the job, and it turns out that not everything that the other shop stated was needed had to be done, so the price was much better. I will use them again in the future
After calling around everywhere to get a photo inspection I couldn't find anyone that could get me in for at least a week. I had almost lost hope until I called Disbrow's. The man that answered the phone was very friendly and told me the hours that they are available for inspection and no need for an appointment. When I arrived I walked in asked for a photo inspection and within 15 minutes it was done. Thank you so much for your great service today. I highly recommend this garage!! I'd give 10 stars of possible!!
These guys are great. I wouldn't take my car anywhere else. Just FYI the woman that gave the 2 star review saying they weren't accepting new customers was mad because they didn't want to pay her to advertise for them on free websites. They are most definitely accepting new customers and they would never turn anyone away that wasn't trying to scam them!
I take my motorcycle there for inspection every year. Really good service. Thanks
Ive been dealing with him since I got to upstate he is great I dont take my car anywhere but him. This man is a car doctor hands down the best around!!!!
Chris is fantastic. He is up front and honest. He has done work on all of my families vehicles. Would highly recommend.
Honest and good guy. Works hard to take care of his customers.
Went there for Nys inspection was given a time a week before I got there and car was in shop within 15 mins.The owner is such a nice guy I had a question about my car he was talking to his guys,he got right up to answer my question like a gentleman and assured me that what I thought was an issue Ive only lived in this area 3 years and after bad experiences at 2 other repair shops so happy to have found Disbrows
Very friendly, answer question honestly. Ill be going back.
Chris is a good guy, will help in anyway he can.
Chris is someone who you can trust and knows his vehicle repairs needed. Been doing this a long time.
Love these guys. Always friendly, always straight up front about issues, always quick. I recommend these guys to literally everyone.
always easy dealing with this shop, strongly suggest
Disbrows auto repair is the only place to get all your major repairs done. Chris is definitely one of a kind.
Best around!!!
Excellent. Very helpful and Honest! Good man the Owner.
Honest, told me no issue. Filled the refrigerant and off I went. Thanks
Great local repair shop. Very knowledgeable, reasonably priced, honest and trustworthy. I recommend everyone I know to go see Chris and his team. They also rent moving trucks. Great rates, clean reliable trucks!
Great service and prices! Chris was very personable. Ill definitely use them again!
What a great experience! The guy was very friendly and helpful, sorry I dont know his name. We didnt have a great experience somewhere else before coming here but so glad we chose this place. He was sympathetic and patient of our situation of moving out of state. Thank you for making this process so much easier for us!
Very nice guys and knowledgeable aswell.
Chris is very knowledgeable person when it comes to diagnosing a problem with your car or truck. Many years of experience
#1 Repair shop Best in service Been going for over 10 years
Not good necessarily the highest budget shop, but the service that we had done was fast, well done, and cheap.
Stopped in for pictures for new insurance, fast and easy process.
Good business
My sister rented a Budget Truck for moving and received a confirmation. We went two days before her move to see if we could pay the deposit and was told there was no truck available. Poor rating is because no one called her. At the very bottom of the email she received in small writing it states the confirmation doesnt guarantee a truck. She had called two weeks prior to confirm her confirmation.
Im amazed at how much this place goes above and beyond to take care of their customers! Brought my Jeep in because of leaking transmission lines, They found some loose parts on the car that werent properly secured when it was serviced previously somewhere else. Even though they were really busy they took care of the problem to make sure we didnt have an issue down the road. Very satisfied with the work and customer service!
I am always treated well by Chris. He has taken good care of my families cars for decades now. Highly recommend.
Bunch of crooks. Called at 2 and they just started work on car. Picked up at 4! 2 hrs work charged 3 hrs. Tthen they want cash or 4% charge for credit card!
Excellent Service, Great people, Its so hard to find an auto Repair you could trust and rely on, Im so happy. Thank you Chris! I will definitely go back again. Honest and thoughtful services. Highly recommended!
Great people great service!!!
I called before I came in and was told that I could come in right away for an inspection arrived 10 min later and was told they couldnt do a photo inspection. After they just told me to come in. Just like the other reviewer stated the person at the counter was rude and unbothered. Would give them a 0 if possible.
Last several experiences have all been negative. They act like you re more of a burden than a paying customer.
My car is smooth as can be after being in your garage. Price was very reasonable and the work was done faster than expected.
Great service and always friendly
Great service by great people. Fixed right the first time at great pricing
Chris was extremely helpful when I returned my Budget rental van. 10/10 experience!!!
They were kind, honest ,helpful and very reasonably priced. I will highly recommend, and I will be a repeat customer for life.
I showed up for a photo inspection of my car and the gentleman at the counter was very pleasant. He was fast and to the point the whole process took about 5 minutes.
A very good mechanic add a good place to get your car repaired at reasonable rates
Great attitude and customer service by the team.
The staff at Disbrows are professional, courteous, and have diagnosed and fixed every issue i have ever thrown at them. From Chevy, Ford, Toyota, Jeep, and even Victory motorcycle, i have never been disappointed. Would like to thank these hard working guys for keeping me and my family running for all these years!! I highly Recommend to everyone!
Got the pictures done quick. But no customer service skills. NO MASKS whatsoever. No distancing.
Great service. Trust that I am only getting charged for services needed.
They were very pleasant people. Did there job very well. Very quick service and all happy.
Always courteous and professional..
Excellent service all the time!! Great staff!!
Quality work
Great people who do great work at a great price
Horrible service, horrible people, NEVER GO HERE
Went for a CARCO inspection - quick and easy! Great service.
Every vehicle I own has been brought to Disbrows from a 97 Cherokee to a brand new 2019 ram and everything in between. Super knowledgeable and respectful guys. Will always be back for any and all work.
Great service from the company will go the extra mile for you
Always come here for budget truck rentals and minor car repairs. Very nice owner who is customer oriented.
Arrived for 1:30pm appointment as scheduled by the owner and necessary personnel were not here for at least another half an hour for my car inspection. There were 6 people that showed up after me for similar reasons and half of them left and did not want to wait.
Needed a photo inspection and I was in and out in no time. Great guys to deal with!
My insurance company required a photo inspection of my vehicle by Saturday, and I tried two other businesses before Disbrows that were booked up until Monday. They got my car inspected in less than 15 minutes and I was in and out. Thanks for your service :)
Had an emergency break down and they were able to fix my car ahead of schedule and at a reasonable price.
Great guys with honest prices for work.
Great service, professional and friendly. Its hard to find a garage you can trust - these guys are the ones
Great mechanic shop. Done in great timing and good priceing.
Very unhappy with this company, I rented a Budget truck for 2 days from Disbrows, and I got over charged by about 70 dollars. Some crazy charges, 10 dollar drop off fee, and a 25 dollar late fee. And I brought the Truck back 12 hours before it was due back. Thats Bad business, will never go there again.
Needed NY photo inspection. Everywhere else was booked for the next week or two. Came in here and sat down for 30 minutes and I was on my way. No appointment needed
Dont come here for carco inspections. They wont help you if theres moisture in the air, or its its raining. Its a complete waste of your time. It can begin to sprinkle as you are pouring in and they wont help you. Theyll even be incredibly rude and short with you. Dont waste your time. Call carco back and listen to their 2ed and 3rd options and chose from a different location. They should be able to do inspections in the rain, this should not be an issue- as it isnt an issue anywhere else. Usaa has never even heard of rain being an issue. Other carco locations are able to do inspections if its raining. This is a fake rule that Dishrows Auto came up with because they dont want to go outside and get a little wet. Terrible, rude, unprofessional service. 0 stars if I could. Huge waste if time.
Wouldnt take my car anywhere else. Great customer service.
Awesome job ty
Every time I call with a problem, they get me right in either that day or as soon as I can get there and they fix it, definitely recommend them
They always have treated me very nicely and I appreciate that.
Installed muffler delete and cool air intake. Extemely nice staff and they went out of their way to even weld the pipes in despite there being brackets with the kit. When talking to one gentleman on the phone, I asked why they were charging me ~20% of what some of the other places were asking and he replied because we dont play those games. Would recommend to anyone who respects good service.
Wouldnt suggest. Ive had some uncomfortable interactions with male employees here while helping my friend get her car fixed, but I guess thats a lot of places nowadays? Either way it was unprofessional and I wont be coming here ever again myself.
Disbrows are the best in fixing what ever you need done on your car. They are honest&friendley. They will tell you exactly what you need &how much. Highly recommend.
Very good regular maintenance service on my Honda Civic, not much wait time. Nothing fancy about the waiting area, but its comfortable.
Great service!
Best repair shop in town
Fast Friendly and Reliable service
Worst bunch of people to deal with. Started with the renting of the incorrect truck and their unwillingness to try to help us resolve the issue. Stay far far away from this place. Youd get better service in a 3rd world country.
I rent Budget Trucks from them all the time and they are always on the ball and helpful, even staying late one night when my cab didnt show up. They even help when issues come up with another location trying to screw me out of money for extra time with a rental that never happened. They helped with corporate and got my money back! I cannot say enough good things about the guys who work here as well as the owner. If I had a vehicle that needed service, I would bring it here in a heartbeat. Everytime I am there for a rental, these guys are working like beavers getting the repairs done on the cars. A++++++ all around Thank you to the entire team at Disbrows Auto Repair!
Always competent and knowledgeable! Never fails me. Great work at a reasonable price.
Always a help, and always providing great service! They have performed all of my motorcycle inspections....without an appointment! Thanks guys!!
Great service! Every time I go in for a service they fix whats wrong and try not to sell me something that my car doesnt need. I recommend this place.
Chris and his crew have forgotten more about your car than your dealer knows. He is honest, talented, fairly priced and and gets more done out of his small shop than most larger ones. He has never let me or anyone I have referred to him down, and is the last shop your car will ever need. From GM to Kia, big trucks to mini vans, if your car or truck needs work; Chris Disbrow is your guy. Trust your vehicle to Disbrows.
Slipped $20 under the seat and they illegally passed my cars inspection...contacting the better business Bueru, brought my car there to be safe not big rigged
Kept the car for over three weeks. They told us it was fixed after two weeks, and the car was driven maybe 200 yards before it broke down again. Said they would order another new part again, because the one they put in may have been defective- either that, or it would be the engine and too expensive to fix. After the three week mark, they said it was indeed the engine and the car was essentially useless. We wanted a second opinion, so we had it towed to a place in Amsterdam. They looked at it and said that someone had broken a valve and it wasnt worth fixing. However, there is no way to prove who or when the valve was broken. So thats some fantastic work, Disbows.
Very nice
didnt fix ac. oil change found out he did not do dark oil.drove my van with the hood up driving forward the guy could of hit anybody comming into lot. dealer attitude be weary
Best bang for the buck in town. Fair prices, knowledgeable experts, great atmosphere. They stand behind their work.
Very satisfied and happy customer. Wouldnt take my vehicles anywheres else.
Great quality work. Most honest guy in the area and very reasonably priced.
I refuse to take my cars anywhere other than Disbrows. Great quality work for amazing prices. These guys will NEVER steer you wrong, they know what they are doing and are the only place I trust with my vehicles.
I have been going here for a couple years now, I have always been completely satisfied with all the work I have had done. They have coffee and water available while you wait. They dont lie and tell you there is more wrong with your vehicle than there is unlike some other places in the area I could name. They also let you know when your services ( such as oil change,etc) needs to be done
Hard working guys that go the extra mile. In early and work late. Didnt try to sell me extra. My car has 250,000+ miles and it runs great because Disbrows keeps it going.