On Call Plumbing and HVAC in Saratoga Springs

Just had a great experience with Mulholland On Call Plumbing. My grinder pump broke on Saturday morning backing up water into my basement. I called them and in no time at all they sent someone to fix it. The price was more than fair and the customer service was world class. I will be using them in the future.

I recently used On Call Plumbing for my bathroom remodel. Everyone was very knowledgeable and excellent to work with! From Kevin, who estimates the projects, to Joe and James who did the actual work on my bathroom, to Katie in the office, they were all so good! I highly recommend working with them for any plumbing projects you have!

Called for a furnace repair 2 weeks ago. Was told someone would call me back, they never did.

Fast prompt serv ice from a legacy company that we count on for every plumbing need on an ol farm in Greenfield Ctr. Thank you.

I have been using this company for more than 15 years, they are always prompt, friendly and solve my plumbing and HVAC problems. Their charges are reasonable. Recently, they helped me with a more complicated issue and went above and beyond. I heartily recommend them.

I would never use these guys again. Would not tell me what the cost would be, only to say will send you a bill. Were only here for 20 minutes and charged me $325 in labor and $500. For a part I could have got online.Funny thing was , this wasnt an emergency! And if it was, they still left me 4 days with no hot water! Would not recommend them to anyone!!!

Came out really fast and helped us out big time. We really appreciate it thank you so much for coming out to help!!

Always excellent service!! Prompt and effective.

I called Mulholland about a leak that was preventing us from using our kitchen sink; it s more of problem than you might think at first. Mulholland sent John over the next morning. He couldn t have been more friendly and courteous and fixed the problem in a half hour. I haven t received the bill yet and so can t comment on the cost but I really appreciated their responsiveness and work. Thanks John.

I was away for the weekend when my tenant texted me on Saturday night that we had no heat and strange noise downstairs. I called my handyman and he went into basement where he found a pin hole leak gushing water into basement ceiling. I called Mulholland immediately. Shortly a plumber came and fixed the leak. Then a heating specialist came and diagnosed the boiler problem. The main board was wet and irreparable. He came from mechanicville to Saratoga 9:30 on a Saturday night. Monday morning they came and installed new board and when I got home everything was working again. Saturday night when everything is closed this company sent 2 men over to deal with my emergency. I cannot be grateful enough as I highly recommend this local enterprise. They were fast getting to my home. They diagnosed the problem and took care of it in a timely fashion. Plus their bill was more than fair considering the Saturday night visit. Kudos to this company. Will have my business for life. Thank you. Patrick Roach

I love Larry. Every time I call Mulholland he s there within hours. He fixed our furnace that had been giving us trouble for years (no one else could figure it out). Highly recommend!!

Great company for plumbing repair. Professional, on time, great service. Very pleased with their work!

WOW! I am keeping this place on speed dial! On-Call Mulholland is Responsive, reasonable - HONEST ! My story: First I had a competitor, J2 Plumbing come and told me it was going to cost $4800 for a new AC unit because they couldnt repair (after not showing up, me calling again and rescheduling over 3 times in 2 days). I then called On-Call Mulholland P&H who came within 1 hour! Turned out it was a simple, inexpensive repair (under $150 total) I wont use anyone else . I highly recommend!.

Never before have I offered a review of any service; positive or negative. BUT I feel I must for this company On Call Plumbing in Saratoga Springs, NY. They DID replace/repair a sewer pipe upon our first call (July 2021), but never returned to repair the hole in the wall or ceiling. One month later discovered water dripping from ceiling. Called them back to identify the issue. They provided an estimate (August 2021) to replace the upstairs drain pipes in the bathroom, and remodel the bathroom to return to usable condition. We could NEVER get them back to complete-still with the original holes in the downstairs ceiling! I was trying to coordinate this project from another state, with a two hour time difference-and after several phone calls to them - (the person who answered would always be different, and would never provide their name unless asked) they would take a message and I was told they would call me back, or said they would come by the next day-BUT never would! Of course, after notifying the tenant-no one would show!! This scenario would happened for 2 months. I finally fired them Oct 26, 2021. I found another plumbing company- which were much more professional-that completed the job start to finish in one weeks time for a better price!!

Very professional and courteous; he also took the time to explain how to monitor and maintain my water heater system, and answered all my questions.

Great work. They did plumbing for our bathroom remodel and are coming back tomorrow to finish the job. Losing one star for communication issues trying to circle back to schedule a time to finish everything. I understand the business had been swamped with emergency jobs amid personal life events. Totally get it, and will update after tomorrow when they come to wrap up the bathroom.

ALWAYS the best service hands down. start to finish. John Butler is the man

This is the BEST service ever! They always come the same day. They are very knowledgeable and courteous.. I,and my daughters have used them several times and the work and service is the best!

We had frozen pipes, furnace not working and they answered the call within 1 hour. Doug and Dan worked non stop for 4 hours and fixed all our issues. They were professional, courteous and knowledgeable. The company is responsive, courteous and reliable. They are our go to for plumbing and heating. Thank you so much.

The service was prompt, professional, and considered the pandemic when interacting with our family. The work done was an expansion tank and water filter replacement, the pipe work was done so clean and organized. I highly recommend their services!

Unpleasant frustrated workers who did not take time to do the repair as it should have been done. This caused the job to take additional time to undo the first fix and redo it correctly. Of course, the customer was charged for their incompetence. They didn t come when they said they would and they were short and nasty in dealing with the customer s questions. I highly recommend you go elsewhere.

Not happy at all. Sadly I was unable to get my regular plumber to fix sooner. The actual work in my home was 1 h and 20 min. After taking an hour to figure out problem they left to get part across town. Apparently it was out of stock and had to get elsewhere. Nobody told me this so I had to call and ask Where are they? Finally, 6 hours after time of appointment one of the guys returns and installs it in 20 min. But my bill is for 3.5 hours! I called to simply have bill explained to me and the woman on the phone was immediately defensive. She explained that the bill looks legit to them. She offers nothing and makes me ask specific questions. So, apparently, living in Wilton requires much travel time from Saratoga which apparently I am charged for. The fact that they disappeared for 6 hours without explanation means nothing. The fact that I had to call to find out if they were returning means nothing. The fact that the part had to be delivered apparently is my problem. I was told I should be happy they didn t charge me delivery fees or to pay the person to retrieve the part - something my regular plumbing company said would be absurd! So what were the 2+ billed hours for? Never got an answer. Why did they not explain their billing practice when they left the house? When done I expected to pay or be told the price and he said he didn t know. I know for sure it would have been better waiting the extra day without hot water than to deal with Mulholland. I ve already confirmed with my regular company that they do NOT operate like this. I would have been charged a reasonable fee for house call and diagnosis. Labor and parts would have been time spent in house. They would have assumed responsibility for not having a part in stock and would NEVER charge a customer for time spent getting the part.

Mike runs a great crew and honest business. His team responded rapidly and professionally to our need for a new well pump and water heater. They quoted a fair price and stuck to it, and John and Tyler did great work installing the new stuff and removing the old. John also very clearly explained how the new system worked and how to change water filter, etc. We were only off water for a couple hours at a time!

Great tech experience with Brian. Saturday afternoon. No water. Found the problem. Temp fix in place. Saturday evening. Water.

On Call has helped me out with a number of little jobs as well as huge jobs when our bathroom flooded and when we decided to do a remodel. They are professional and kind. No one ever wants to have to call a plumber or HVAC, but when you have to, you will want to call On Call.

Helped us out on a Sunday with our heater. Charged premium price but it was an emergency and the technician worked quickly and profressionly.

WORST WORST WORST Left shower fixture hanging off wall, hole in wall and never called back - have never had such a bad experience with a plumber - had to call real plumber to finish the job and he could not believe how bad it was - AVOID AVOID AVOID

Excellent service! Best in Saratoga, hands down.

Good work, but billing practices are horrible.

Great service so happy to have my furnace up and running!! Thank you Mike and Justin.after being rip Ed off by another company who said my motor on my furnace was seized and he could not get it out of lock down Justin from mahollens came to my rescue thanks for making my Thanksgiving a perfect day I thought I would not be able to enjoy because of the furnace! And by the way he had my heat on in 15 mins the other one was here 45 and charged me 105 for a device call so watch out for the scammers dont make the same mistake I did