145 S Broadway, Saratoga Springs, NY 12866, United States
Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Discount Tire in Saratoga Springs, NY today.
Darcy was amazing and helped every step of the way. The process was quick and explained clearly. The transparency in price and procedures were helpful. I will be returning in the future for all my tire needs.
Mavis appears to have a transparent price match guarantee. My experience says otherwise. Two different locations came up with different reasons why these couldn't match the competitors' price even though they could verify it. Don't count on this "guarantee". Update: Mavis reached out to me and has gone above and beyond to achieve my satisfaction. Kudos to Dennis and Darcy!
Damien and Ryan were SO kind and helpful! Walked in this evening with an emergency flat situation looking to either patch or replace - the flat was damaged beyond repair, so they walked me through options and pricing with the pros and cons of each. I ended up getting a new set of tires which I was in the market for anyway, and left feeling really great about the customer service and honesty I received. 10/10 recommend!
I recently purchased 4 new tires in November ( thank you Darcy for your sales experience and knowledge!) Today I had a problem with one of the tire valves. I brought the tire into the store and received stellar customer service from both Ryan and Damien! Thank you so much! You are the best!!
Wonderful service upon entering Mavis with Darcy and Damien. We hit a nail in our tire that was creating a slow leak at 5:00 pm tonight. We called a couple of tire stores and they were either closed or wouldn’t take us in tonight. I drove over to Mavis and walked into the store and was greeted by Darcy and Damien who were friendly and helpful, they took the car right in and plugged the tire. Dawn and Damien made my evening so much easier by being kind and understanding. I will go back to Mavis for other services on my car.
Best experience. We were able to purchase the tires we wanted and have our car ready for a trip the next day after a quick phone call the morning before. We felt the pricing was fair and having the job done so quickly was amazing but I have to add I will easily remain with Mavis now for the genuine kindness and professionalism shown by Darcy at the Saratoga location.
Wouldn't think of going anywhere else for anything related to tires. The team is always good with recommendations and competitive on price. (I've done my own homework and validated theirs.) The work is done efficiently, and I never have to go back for follow up. The team is fantastic. Darcy at the desk seems to genuinely care about the experience and is one of the primary reasons that I keep going back.
Fantastic shop! Very knowledgeable and helpful. Took my Jeep GCTH in after adding rims and tires and could not get the TPMS system to relearn. They took care of it and didn’t even charge me! You’ve won our business for all our tire needs! (Shout out to Dorothy and Cole - so friendly and helpful!)
I had two tires full of nails and no tire shop could help me. I was completely terrified with one donut and one tire just about flat. I coasted in to Mavis of Saratoga to a soft spoken, understanding and very knowledgeable Manager named Damien and he got me right in replaced them and I was so relieved. His staff is awesome as well. I would give this shop 10 stars if I could.
Quick , friendly, and professional.
Excellent customer service. Friendly staff. They go out of their way to please you. They are knowledgeable and trustworthy.
Had my new car since September with new tires. Some how I picked up a sharp razor blade and it punched my tire. After getting the tire changed went to Saratoga Mavis the next morning to see it was repairable or if I need a new tire. They were able to repair it and plug the hole and got me on my way in less than an hour. I got a quote for a new tire if I should need to replace the damage tire at a later time. Darcy and Damien were pleasant and professional. We back the next day to get my tire re-torqued as recommended after driving 50 miles on the repaired tire. Damien was there and was asking if everything was OK with the repair and I advised him just here to have the tire retorqued. I was out of there in 10 minutes. Happy with the service received.
They are always very nice. The services was fairly quick.. ive gotten a tire change inspection done here never meet with a attitude and the price for tires are one of the best
Blew out my tire, everything was done fast. Darcy was a huge help and her service was great. Will be going there for all my tire needs in the future.
In and out with great service and very great employees
They had me in and out in an hour. Four tires. With incredibly kind and genuine people working there, they now have me as a customer.
5 stars without question, very fast, very personable, treated me as if I knew them my whole life, maybe even better than some I known my whole life . I highly recommend coming here and experiencing it for yourself ! . Helped me very much today .i will forever bring My vehicles there for tier services. Very friendly and treated like a human being.
I called within an hour of closing and the service was amazing I really appreciate the staff
Darcy was so kind, she s an absolute delight:) Not sure who all exactly checked my tire out abut thank you to everyone!! The team that attended me today was absolutely fantastic! Great business and great people!!
Darcy and Damien made the experience! I was in the market for new tires and wanted to shop around- Darcy and Damien offered the best price and without doubt, the most exceptional shopper experience! In an area with so many options to choose from, I m so thankful to have found Mavis in Saratoga Springs. Highly recommend
Fantastic service, wonderful people behind the counter
Very nice, efficient, and honest!
Had to change all four tires and was done in about an hour. Friendly and knowledgable staff who do accurate and efficient work. Would recommend.
We kept having problems with our tires and it was super frustrating. Darcy and the techs were so helpful and made the process very smooth and they got us in and out! We will be coming back to this location from now on! They kept calm while we were not right when they opened. Thank you Darcy!
Marcy is very helpful!
Mavis in Saratoga Springs does great work. Nice customer-focused service. Repaired leaks in tires and valve stems. Have bought new tires there too. All good! Highly recommend.
Amazing service! Had the perfect Michelin Defenders for my Kia Soul!!! Ryan is awesome and very knowledgeable!!!!!
The Associates at this location are extremely professional especially Damien he answered all my questions with the utmost respect he gave me a good Insight on some museums to check out on my visit in New York as well as a new motto which I will start living by Dharma
Its was great the lady at the counter was super helpfull, knowledgeable and friendly as well got me in and out in know time
Milton is a good tech and the team is great
amazing service. darci was beyond amazing. she gets a extra four stars!
Came in with a slow leak on my back tire and was taken care of quickly and was given a discount when the very kind lady Darcy at the front end seen my Veteran Vanity Plates. She was very pleasant and helpful as well as the technicians . Will continue to use this service area.
Amazing service! Super accommodating and friendly! Highly recommend.
Top place in Saratoga to get ur tires done I recommend to friends family and everyone
Place was amazing, very accommodating we were in town for a short period of time and had a nail in our tire. Women at the front desk went out of her way to get us in.
Great service,knowledgeable crew. Will be coming back with my son s car.
Great experience!
I was 330 miles from home visiting my son in Malta & got a flat tire on a Sunday. These folks went above & beyond to get my car in & put an 18 tire on so I could get home safely. Great group of employees...especially Patricia at the front counter. Thank you!
Excellent staff, pricing and service
Timely, personable service..thank you.
My husband told me to leave 5 stars for great service he received today regarding his tires.
Great tire shop the customer service was great and my car didnt take too long to be worked on. Would recommend to family and friends.
The mavis team in Saratoga just put on our 8th tire of the season. Got us in quickly , performed the service and got us out at a great price.
Brought my tires in and they had it done within about 2 hours. Efficient and never tried to sell me extra unnecessary things for my vehicle. Plus, Darcy is awesome and so sweet at the front desk! Thanks for all of your help.
Had to get new tires for my car Charolette and the three employees who helped me out were very nice and helpful. I gave them all a few kindness cards that I make. Definitely an awesome experience that I recommend and will be keeping them in mind in the future. Keep up the good work.
Perfect. Staff is great - especially Darcy. Friendly, fast, and fair.
Great service
I highly recommend Mavis Tires in Saratoga. I happened to be traveling from an hour away and realized something was wrong with my tires. They were shaking violently on our drive. I noticed even though it was late on a Friday night Mavis Tires lights were still on so I stopped by. When I explained the situation they took me right in and checked to make sure that I could ride safely (even though they were CLOSED!!). Sure enough when my husband got snow tires put on in a place closer to our home they didn t tighten the lugnuts!!! I can t express my gratitude for the kindness and service I received. Thank you so much for fitting me in after hours, and for providing such service!!! They didn t even let me pay for it. They just wanted me to be safe! What an incredible business. Thank you!! Beyond highly recommend!
Came in traveling for work with a flat didn t realize how bad my tires were they turned me around in a hour and a half couldn t be more happier
They were able to squeeze me in at the last minute when I was having hard time getting help. Cole really turned my bad day around
My gf had a leaking tire. They were open on a Sunday. Stopped in, They took the front tire off and found a nail but being close to the sidewall they wouldnt repair. They gave her a price on a set of tires which we didnt jump at. We asked them to put the donut spare on the rear and the rear to the front. When we came to pick up the car there was no charge! Would give 5 star except the tire price was high.
We ere told by call center they had tires and and could fix the valve stem on a trailer with a couple scaffolding sections in it the people there were very rude and unprofessional especially the young kid that works there I the front....100 percent do not recommend
with everyone rushing to get snow tires put on you can tell how busy the store is and how accommodating they still are amazing staff highly recommend
This place makes me want to get a flat tire more often staff is amazing
this staff is exceptional ive never seen a tire store be able to accomadate so many people with different tires at once
I had such a wonderful experience at Mavis Saratoga - I got a flat tire and being new to the area I wasnt sure where to go. It was suggested to call Mavis since they have more tires in stock. When I called, they had the tire I needed and got an appt the same day. When I got to the appt, Darcy at the front desk was so nice and welcoming. Mavis checked the flat I had and was able to patch the tire. I was so thankful for their service - I will definitely use them in the future and will be recommending them to others as a go to place for any tire needs.
Awesome. Took me early.
Dont bother coming here. We came here to get a patch done on a leaky tire, we were told that they couldnt patch it because a nail had allegedly made multiple holes throughout the tire. So we arranged to buy 4 new tires there because its an AWD vehicle and we have to. Made an appointment to come in the next day to get this work done (we had to take off work to get it done, and only have one vehicle so we needed it done asap because financially we cant be missing work) and when we got there the next day to get our tires replaced, our reservation wasnt even in the system. The guy told us they had a bunch of call outs, and there was only one technician working. The day before, they were also understaffed and had a call out. ALSO, when we were there yesterday they had to put our donut tire on because our tire allegedly had holes in it from the alleged nail, but they didnt even fill up the donut and luckily we checked it and filled it up ourselves because that couldve been extremely dangerous. They had it at 11psi. It needs to be at 60psi. Incredibly irresponsible and unprofessional. Would never recommend. Dont come here because they probably wont have a record of your appointment, they probably will be understaffed, and they might even cause a hazardous situation with your vehicle that could result in your injury or worse. After reading all of the negative reviews, Im not shocked this happened. Unprofessional work and shadiness seem to be commonplace here. Read the negative reviews before getting any work done. *Update* We ended up going to a highly reputable tire business in the area, and they were able to repair our leaky tire no problem. There were not multiple holes like Mavis had said and marked on our tire. There was exactly one hole from one nail, and the rest of the spots they marked were literally just pebbles stuck in the treads Mavis is such a shady business that relies on trying to scam nice people into buying 4 new tires when there was no need to in the first place. Luckily, we did not go through with buying the tires and getting the work done and sought out a second opinion from a much more skilled and professional business. Additionally, Mavis also put one of our lug nuts on improperly, which then caused our stud to break off and now we need to get that repaired too. Were going to be leaving reviews everywhere we can, reporting you, and doing the survey you begged us to do before leaving the first day. *Update #2* In response to the ingenuine auto-response to my review; No Mavis, we will not be contacting your customer support line to discuss our experience because it is plain to see that this is just how you conduct business regularly. We will never be contacting you, we will never be coming back to Mavis, and we will ensure that anyone we care about never puts their vehicles in your irresponsible and unprofessional hands.
Darcy is wonderful. would recommend to anyone
Very nice people saw something was wrong with my car and showed me and overall helped me have a great trip will come back amazing teamwork and fast on the feet with helping
They got me in on time, fixed an issue with my rim and installed 4 new tires all under budget. I recommend this service provider!
Super friendly staff (Cole and Dorothy). Took care of my wifes Jeep faster than expected. We will definitely be going back.
This was my first visit to Mavis My initial phone call was with Darcy and she was extremely helpful and provided me with the information I needed to make a decision. I have an older car - I like to take good care of it, but I don t want to spend a lot of money. The service was excellent and the pricing is quite reasonable. I will absolutely be back for all my tire needs.
Staff was exceptional wonderful.
Smooth Experience with Mavis. Been coming here for the past 2 years to get the winter / summer tire rotations done. Always a great experience. Shop is clean, staff is welcoming and helpful. Cole was there to help us this morning and he was very helpful and supportive. Highly recommended store for your tire needs.
Helped me out today when Midas in Queensbury could not with a nail in my tire. Very helpful and friendly and fast.
Thank you so much Cole, appreciate your help.
Customer service is great. Every time I was there I was given amazing prices.
Great experience getting new tires. Darcy was extremely helpful and informative.
Great service provided. Darcy was a great help!!
Can you believe they take tires back for $5 a piece! The transfer station told me $50 each! What a steal. Plus the young woman behind the counter was as sweet as they come
Very friendly, competent customer service, quick and efficient technicians as well. Would recommend to anyone looking for reasonable prices, friendly faces, and quick turnaround times :)
Darcy was incredibly helpful when I came in with a flat tire!
I cant say enough good things about the service we received at this Mavis. Darcy was incredibly helpful and the shop did a great job on our tire service. Great customer service experience and we will definitely be looking to utilize them when we are ready to replace our other tires.
Knowledgable, kind staff- fair prices. Recommend
Great service, professional team, Darcy and Cole communicate very clearly, and provide excellent service. Thumbs up for the whole Saratoga Mavis team!
Walked in at closing time and was greeted kindly. Had to get my tire replaced as I found a screw lodged in the side of it. Darcy had me in first thing the next morning and guys there had me all set up within the hour.
Mavis was great with helping when my tire popped. I recommend coming back for new tires thank you mavis
Very knowledgeable and courteous customer service. Reliable on timing too. Thanks Darcy and Cole.
Quick easy and painless!!! Great place 5 stars for sure!!!
Quick, easy, and painless.
I was very pleased with the work also help me pick out the best tire for my truck I would recommend anybody coming here employees do excellent work.
wonderful people and prompt service. thx
Cole was absolutely amazing! They fit us in for two new tires 45 mins before closing and helped walk us through all the options as it was my first time buying tires. He was thorough, efficient, and very informative. Will only be getting tires from Mavis from now on. Thanks so much, Cole and team!
Had a flat first thing in the morning. Was able to get in and out same day. The staff supper nice and knowledgeable. Didnt up sale me on unnecessary items and made sure I was road safe at the end. I will be coming back for future work.
Blake was super nice and helped me get in and out fast and smooth. Thank you for keeping me safe! Darcy has helped me several times and assisted me with the financing process which is how I was able to get my tires fixed up. I can recommend this location for sure.
I recently visited Mavis Discount Tires in Saratoga Springs, NY, to get a flat tire fixed on my Ford F-150, and the entire experience was seamless from start to finish. From the moment I arrived, the staff was professional, friendly, and eager to assist. They quickly assessed my truck and made sure to explain everything clearly, so I knew exactly what to expect. The best part? The whole process was incredibly efficient. I had my truck back in no time, and the repair only cost me $24.99 plus taxes, which was great value for the service I received. The team worked swiftly without cutting corners, and it was clear that customer satisfaction was a priority. The manager, Darcy, made sure the process went smoothly, and I really appreciated how stress-free everything felt. If you re ever in need of tire services, I highly recommend Mavis Discount Tires they ll get you back on the road quickly and without any hassle!
Cole is Super helpful! Quick turnaround. Easy appointment. Good work. Thank you!
Ive been here twice and each time Ive been more impressed by their customer service than many other establishments. If you have a tire issue this is the place to go to.
Stopped here on a cold rainy day to reset my TPMS lights on my sedan as it wouldn t shut off from manual reset. Cole was extremely helpful and came out in the rain to reset all of my sensors and now the car is working perfectly.
Traveled 100 miles to the Saratoga Store and got there early.They went out of their way to get me right in for my service.The manager of the store could not have bee nicer.Great customer service
Darcy an Anthony are so wonderful had me in an out the fastest 4 tires I ve ever gotten ! Would highly recommend this shop
Stopped in to plug a tire after I drove over a screw during track season. They got me right in and fixed the tire in no time. Darcy was wonderful!
Hafiz got me in and out so quickly! I couldn t be more happy. Mavis always takes great care of me, I am a loyal customer and will always recommend!! Thank you so much for the speedy work!
Great store! Everyone is super nice. Blake was super helpful and fast.
Blake hooked me up, got me in and out nice and easy
Quick and helpful service, was able to get an appointment the same day and provided free rotations since I purchased tires here!
It was a holiday weekend and I had a slow leaking tire that was going flat. They were the only tire place I called that was able to help me on a Saturday and enable we to head back home on a long drive on Tuesday. Thanks Mavis!
Absolutely fantastic work and very quick to help me out! Decently priced as well!
Great experience! Very quick and efficient. Great customer service.
My experience at Mavis tire in Saratoga springs with Darcy and the crew was very professional and outstanding service. all questions answered completely and service done in a very timely manner highly recommend
I discovered a slice in the side wall of my tire which was not repairable. Despite being busy, Mavis made time for me to come in at 3 pm to look into ordering a replacement. They were able to get a new tire shipped overnight. They even double-checked their measurements and determined that I only needed one new tire as opposed to two, saving me hundreds of dollars. Grateful to the helpful and friendly staff at Mavis for getting my tire squared away within 24 hours. This was just my second visit, but will not be my last. I use Mavis for all my tire needs, and would highly recommend them.
I sent my car for a flat tire and they had trouble finding a tire, exotic cars are a PIA, but it all worked out and they kept me very well informed. Darcy is fantastic to work with. I highly recommend them
Mavis in Saratoga has always provided great customer service with unbeatable prices. Darcy is the best!
Ordered new tires from the Goodyear website due to online promotions. It was very easy to set up the appointment for installation. Darcy was my customer service contact and did an amazing job confirming the appointment and ensuring the tires arrived on site in time. Mavis Saratoga handled my last few sets of tires and have always provided prompt, thorough, and excellent service. Highly recommended.
Darcy is the best front desk person. Whoever hired her, did a great job. She is a great first impression for the store: so friendly, upbeat, engaging, heart-centered. Any company would be lucky to have her. Cole was so sweet. He has a very calm countenance. You could tell it s a great business by the people who walked in the door and how comfortable they obviously were (happy repeat customers). There were some beautiful cars coming through to have work done. You could tell that some discerning car owners use this store. Thank you for the new tires. My day was enhanced by doing business with you!
Great service & prices..
I came in from out of town and they were able to help me that day. I am very lucky to have found Darcy and the rest of the crew at Mavis. They were polite, inexpensive, and quick. Because of them I can enjoy my trip!
Very personable at this location and reasonably priced. Darcy and Blake were very helpful with my recent tire purchase.
I had a tire blowout on I87 on my RV, and called Mavis to help out finding a RV tire. Essence was very helpful over the phone and assured me they would take care of it. When I arrived, the manager, Blake, personally took care of the situation in a very professional and efficient manner.
Very quick service and very polite workers fit us in when my tire exploded on the freeway
Received excellent service. Will definitely be going back here for future car problems. Dropped my car off in the morning and it was all set by 11. Very efficient service and very kind staff. Especially Darcy who helped me out!
Came in with a blown flat, crew up front was very knowledgeable and helpful in getting me back on the road ASAP. Charles was especially willing to go the extra step for me to make sure I was able to get the tires/services I needed. Would recommended to anyone in the area!
Today I received exceptional customer service from Darcy and Charles at this Mavis location. I was in town for a concert and woke up with a flat tire. After going to a couple of other service shops throughout Saratoga no one was able to get replacement tires timely for us to be able to go home (which was 2 hours away). From the moment I called Darcy she was so amazing and helpful. She was able to locate the tires I wanted and get them to the shop within hours. By 2:30 I was back on my way with four brand new Michelin tires. I am so grateful to her and Charles for going out of the way to get us home safely tonight. The level of customer service is exceptional and other Mavis locations should take note. I wish I lived closer as I would definitely bring all my vehicles there. Thank you both for everything today!
Great customer service
Terrific job Blake. On 8/13/24 losing air in Right front tire. Blake got me in immediately and did a great job. Thanks to Blake and Mavis
Great customer service
Made appointment on Thursday around 4pm for a flat tire next day at 8am. I arrived @ 8:01 and they had it on the rack by 8:10 and two new tires on it by 8:40. Paid and on the road by 8:45. Newer staff was professional, courteous and friendly. Timeliness and communication is everything. Very pleased. Will patronize again. A+
Great service. Very fast and helpful.
The staff are very helpful and will bring your tires out to show you their exact condition.
I needed two front tires in order to pass inspection. I called Monro and gave them all my information. I was told no problem, just come on in and was told it would take around 3 hours. When I got there, they told me that they, in fact, did not have a single tire that would work for what I needed and basically just said have a nice day and watched me leave. Because I desperately needed two tires, I drove across the street to Mavis, where they not only had several tires for me to choose from, but I was in and out in less than 40 minutes. The price was great and the service was fantastic.
Cole was great, gave me a great price for putting on a new tire and provided me with helpful information on tire maintenance. Would absolutely recommend to all.
Excellent service, fast and friendly.
They stayed an hour late to examine my tire before my long drive back to Philadelphia. Very kind!
Awesome place awesome service!! And big shout out to Blake for taking care of everything!! He s the GOAT
The people at this location were friendly and very helpful. Blake had me in and out in 20 mins. I highly recommend this location the customer service was above and beyond.
Yesterday Darcy stayed 15 minutes after closing so that I could purchase a tire. I was unbelievably grateful as I got a flat and needed to have it changed out somewhere. The store has Apple Pay and Walmart does NOT! Thank you SO much, it saved me a huge headache!
Darcy and Blake were fantastic. Very knowledgeable. Great prices. Highly recommend.
Darcy and her team helped me so much today! Mavis on Broadway in Saratoga provides exceptional tire service. Employees are kind, hard-working and eager to accommodate their customers!
Great service, knowledgeable, fair and friendly staff!
Great service, Darcey at the front was very informative and recommended the right product for the tires I had. They also followed up to ensure it was the solution.
The customer service is excellent, and the service is professional, they replaced my exact tire efficiently after waiting through a holiday weekend. I can now drive safely again and my flat tire donut is restored to its location, all members of the team are very courteous
Came in to put 4 tires on my boat trailer on basically no notice. The Assistant manager Blake totally helped me out. Guy couldn t have been more helpful. If you go, ask for him. Great service!
Cole and Ms.Darcy was FABULOUS!in and out within 20 min awsome folks.
Thank you Cole and front desk staff for helping me with a leaky valve causing a slow leak and a headache! Prompt, professional and very helpful!
It was nice service at this location, the crew were very kind an generous.
Very helpful and friendly staff & super quick service!
First time visit. Made an appointment , got taken a sooner. Polite, friendly and amazing. It was liking going back in time. Thank you Cole and team, they are lucky to have you.
Mavis Discount Tire just helped me tremendously. This is a hard time in our economy and money is tight. Mavis understanding this, gave me a great offer I couldnt pass up for 4 new tires. I definitely recommend this store at the Saratoga location.
Awesome job prompt and did not oversell. Highly recommended! Updated Review: These guys are the best! I just ordered a fresh set of Continental tires for my Audi. Unfortunately, one of the set delivered from the warehouse this morning was defective. They were nice to send me home while Cole drove 30 miles to the warehouse to pick up a replacement so I could still get a same day turnaround. Talk about going the extra mile (or 60) to keep your customers happy!
I had a flat a mile away 10 minutes before closing and called and asked if they would be able to squeeze me in. They did so happily and when I apologized for being so close to closing they told me to stop apologizing. Extremely friendly. Extremely helpful and very accommodating
The staff was wonderful and helped solve all my tire needs..highly recommend this business and the staff
Called, they were able to help me out quickly. Very nice staff. In and out in a short amount of time. Definitely recommend.
Great experience and very helpful
The staff was quick and efficient getting me on my way with a smile
Nice friendly people . Good job, good quality
Great service. Kept me up to date on status. Overall great experience.
Whole experience was beyond expectations, so was super clean and super efficient!
Fast, professional service!! Got me right in and fixed the problem. Will definitely be using again!
Love this place! Darcy was so helpful!!
I had a wonderful experience at this tire shop. All of the staff were kind and professional, and their service was fast. I highly recommend stopping by Mavis when you need tires.
10/10 recommend. Within 5 minutes of being there i was warmly greeted and they were able to find exactly what kind of tires i needed and given an estimate and time range off the bat. Darcy from the front desk was an amazing help. I was in and out in less than 2 hours and they were even accommodating to my price ranges. Awesome place.
Great experience! Very friendly staff would come back!
Very welcoming and accommodating!! I had a time limit when I visited and they worked on my car and gave it back with time to spare! Great people. Great prices. I recommend wholeheartedly.
Extremely kind and caring people work here. They were very pleasant to do business with, and they did a professional job. Couldnt be happier!
We had a low pressure notification after running over a giant screw in the road . Cole quickly answered our call, questioned the location of the screw, asked how far away we were, and advised us to add air prior to continuing to the business. We had little wait time! Cole and Jordan were so kind and professional. Thank you for your accommodating hours! Sun.- afternoon- We wouldn t have had a drive-able car on Monday morning!
Easy to get quick appointment . Tire repair. Remount another tire. Courteous, efficient, fair price and would not hesitate to recommend to others.
I have been going to Mavis for approximately 15 years as a very loyal customer. I have purchsed ALL of my tires from them. Today i made an appointment to replace all 4 tires. I called and asked for an out the door all inclusive price. I was advised 470 dollars. The store called back and said the actual price would be 535 dollars. As a loyal customer i kept the appointment. After my daughter arrived and the tires installed they then tried to get 15 dollars per tire more. This would have been over a hundred dollars more than i was quoted. To get this nightmare over i asked to use my credit card to pay. They advised me that they would not accept my credit card. They said that we would have to apply and use a Mavis credit card only. After declining this option they had my daughter sign up for FlexShopper financing. Didnt need it but it was the ONLY option they would allow. They sent an agreement to be signed which entailed a payback of 1347 dollars on a 535 dollar purchase. They list 807 dollars as a fee!! We had to make arrangements to pay with cash. WAS NOT signing their attempted larceny. I will NEVER purchase another tire from these thiefs. Next I will be filing a complaint with the BBB and NYS Dept of MV.
Friendliness is everything.
Service was excellent, tires were installed quickly and accurately. I asked for them to look at a couple other things and they did so without hesitation!
I can t even begin to express my gratitude to the exceptional staff at Mavis in Saratoga. They were so supportive and helpful in a time I greatly needed it as I was grieving. Despite their busy schedule, within a day they had me off and on and with a perfect job done. They took the time with me, heard me, and helped me plan for the best and most affordable decision. Easily an honest place to rely on. Special thank you to Darcy for her kindness and compassion. She worked hard to take care of me and I will be forever grateful.
I needed new tires on my truck and had specific requirements since I tow my horses with it. Darcy and Cole went above and beyond. They price matched and were extremely helpful since my knowledge was limited. The truck is running great and my tires got to experience their first big snow storm today and they got me through it effortlessly. Highly recommend
Very caring. Not pushy. The way it should be.
Darcy is great. Very helpful and friendly. Took the time to make sure as much as possible was done before I got there to keep my wait time to a minimum.
I went in for new breaks and was charged as such. Two weeks later I decided to trade in the car for a new one. The dealership I traded the car into, called to ask if I had the breaks changed. Apparently the breaks were not new and still needed to be replaced. Total scam warning.
Call the manager down Saratoga is very efficient. Person show me things that was wrong with my rim so I could understand better did a very well professional job.
Had a flat tire at 6 PM on a Thursday called them and they were able to get me in and out before they closed so I could get to work the next day. Staff were very nice and understanding of the situation as well as helped me out getting me a good set of tires.
They were lovely and super quick
I had tires put on my car, cole took great care of my vehicle and the customer service at the front desk was fantastic.
Darcy was very helpful and informative when I had the misfortune of having a nail stuck in my tire. Unfortunately, it was in an unrepairable spot. I m from out of town and I needed to travel 4-5 hours back home. I m grateful for the two tires I was able to buy and the exceptional service everyone in the shop provided. They did everything needed, including going to another Mavis shop to get tires they had sold out of in theirs, to make sure the trip home was a safe one. Much thanks!
Great and nice mavis service quickly safe & great job on air filters on my car
The employee s were absolutely amazing! They worked well and in a timely manner! Dan was super patient with me, taking the time to explain everything. Answering all my questions that I had without seeming as if I were a bother!
Had new tires mounted and Balanced service was good and done in a timely manner thanks
Great service I needed a new battery and they were professional and courteous. Also while I was there the manager was on the phone with another customer helping them with their service history. Good place to go.
Blake is the man, and I think the kind woman who helped me, her name may have been Desiree? Had a flat but turns out I had a bigger issue with removing my rims. They were both very apologetic, even though they tried their best to help. As a local business owner, I loved seeing that they were looking out for my best interest and safety. Thanks again for all the help earlier tonight. AAAAA+++ Service!!
Great service , wonderful people if you need anything come here
Excellent customer service! Thank you!
amazing customer service!!
Go see Blake and his crew. Period. Top notch service.
Great place. Very helpful!
Fast, friendly, and exactly what was required at a fair price! Thank you!
Everyone was great to work with. There was an issue in size when the tires were ordered and they did their absolute best to have the correct size there asap. We have used them many times in the past and will continue to in the future. very friendly as well!
Amazing!
Stellar Service!
Blake and the assistant managers got me right in, Patched my tire and had me on my way. Nothing extra and no hassle. Would definitely recommend
Assistant manager Blake was very helpful
Blake was awesome job done well!
Visiting from out of town and Darcy and Cole quickly attended to our tire issues. Highly recommend!!!
courteous friendly fast service Blake was great!
This place is fantastic!! I was in town having lunch with a friend and I got something in my tire. Two other business turned me down. However, with a full schedule and workers needed to go on lunch, Austin and Darcy worked their magic and fit me so I could get home safely. The wait was short, and the customer service was incredible! Thank you guys for the great service!
Awesome customer service. Friendly and attentive. Blake and Austin were great. In Saratoga Mavis is hands down the most friendly and accommodating operation.
Blake and Austin very helpful
Genuinely such kind people! I came in with a flat and needed a new tire. Not only were they were very knowledgeable and able to help find the tire I needed but they were also willing to help me understand the process and what might have happened. Specific appreciation for Blake who walked me through what might have happened to the tire that blew out. If I didn t live in Virginia they would be my #1 people to come to from now on! So much thanks :)
It was one of those Monday mornings when nothing was going right and I unexpectedly discovered a flat tire. Luckily I was in Saratoga and near Mavis. Darcy was so nice and knowledgeable and was able to help me with getting tires (which isnt easy to do for my car.) And she also explained about the tire sensor which no one had done before and after 5+ years, they fixed the tire light for me! I cant thank them enough and will be back!
Nicest employees. They always do a great job. Highly recommend!
Great service
Very considerate and attentive employees. Work completed as requested.
They were amazing at getting me tires when I needed, speedy and quick. I went back to them when I had a nail in my tire and once again they were speedy and very professional!
Quickly resolved my issue. Friendly service
blake was super helpful with figuring out my flat tire!
I had an issue with my cars tires and stopped by Mavis Tires without an appointment. Darcy, an employee, was extremely kind and accommodating and went above and beyond to fix the issue. My car was ready in just 45 minutes! I highly recommend Mavis Tires for their exceptional customer service and efficient car repairs.
Great store employees were very helpful.
Darcy the woman that waited on me was absolutely amazing and so kind and they were honest and didn t try to sell me anything I didn t need not pushy just wonderful people and service had to have 3 tires replaced and they were quick and amazing only waited maybe 45 minutes to an hour at most I will be going to them for all my tire needs and I will absolutely send all my friends and family there
Went for a tire balance towards the end of the day, completed the work quickly for a good price.
I brought my dual wheeled truck to have tires mounted and balanced. When in it was done it drove ok..Less than a week later the truck was shaking and I noticed the weights fell off the wheel. I brought it back and new weights were installed. The truck continued to shake and I just brought it to the ford dealership to be looked at. Turnes out all the wheel weighs were not even on the rears and the front tire had weights put on in a triangle pattern and cost me additional three hundred fifty dollars on top of the price to mount and balance
I love coming here! I had a huge ride ahead of me and Darcy was able to get me in right away for the oil change. Every time I am here I have nothing but great things to say. Helpful staff and quick service! So appreciated!
Blake from Mavis in Saratoga was very helpful, helped with a flat tire and getting me on my way quickly and at a fair price. 10/10 would recommend
Great service, extremely helpful and friendly staff. Blake helped me today and was a great help with advice and service.
We had a screw in our tire and Blake, the Asst. Manager, did an awesome job getting us in and out in under 45 minutes and with a bill for under $35 - shows the honesty, efficiency and integrity of the team at this Mavis. Appreciate it.
Good place to get tires. Is near downtown Saratoga so you can go for a nice stroll while you wait.
Blake provided exceptional service. I recently visited this shop for a flat tire repair and I was very impressed. Blake was very transparent and explaining the repair process thoroughly and answering all of my questions with confidence.
Good people who are always happy to help. 10/10 would recommend!
I traveled through and needed a new set of tires and all of the staff were extremely helpful !! Especially Darcy the manager she s one of the biggest sweeties I know definitely coming back
Service is Above and beyond. Came in with a flat tire and Darcy and Blake were quick to help. They are extremely welcoming and knowledgeable and got my car right in. Thank you for saving the day!
Have had tires replaced and serviced a few times now and they have done well to provide everything I would expect whilst getting such a service. Friendly and informative interaction at the desk and with the mechanics. Would recommend for tires to anyone.
They were very nice to me, and hooked me up with a new tire thirty minutes before close.
Came in with a screw in my tire, Blake and team were able to get the job done quickly and efficiently.
Darcy and Cole were as kind and supportive as could ask for. Honored a (mistaken) online advertisement without question. Very gracious and pleasure to do business with. Appreciate you both. Highly recommend
Darcy and Cole were awesome to work with. Small town feel tire shop prepared to work with you.
Very fast and friendly service. Stayed open late to help us out. Thank you
I appreciate that they were very friendly, quick and efficient!