518 Collision in Schenectady

1550 Altamont Ave, Schenectady, NY 12303, United States

★★★★★
(61 reviews)
Specialties: Auto body shop

About

518 Collision is a one-stop shop for all your auto needs. Whether you need collision repair, auto painting, dent removal, or windshield replacement, we have you covered. We work with all insurance companies and offer free estimates and towing services.

Website
518collision.net
Address
1550 Altamont Ave, Schenectady, NY 12303, United States
Plus Code
Q3M2+8W Schenectady, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Amenities
Mechanic Toilet
Planning
Appointments recommended

Photo Gallery

Reviews

4.8
★★★★★
61 reviews

Most Mentioned

insurance (7) work (6) brand (6) job (5) company (3) communication (3) team (2) rear ended (2) dealership (2) truck (2)
5 stars
57
4 stars
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3 stars
1
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★★★★★
March 9, 2025

Great service you cannot go wrong with this body shop. They are professional 👏. And Great people plus Great communication 👏

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★★★★★
March 8, 2025

My experience has been warm, delightful, and reassuring from beginning to end. As I was expecting not all collision companies would be interested in handling a quarter-sized ding on my Tesla door, I was relieved to receive a quote from your company. Every step of the process was handled with excellent customer service, which was consistent throughout the process. The quality of work left me in nothing but smiles as it appeared as if nothing was ever there. Because of my schedule I was able to conveniently leave my vehicle there overnight while dropping my key into the drop box. The work was done quickly and efficiently. Staff did a great job notifying me when the work was completed so I could pick up my vehicle check the work done before leaving. I notice they even vacuumed it out for me. I highly recommend this company to anyone who needs this type of work done they will go above and beyond to serve quality collision repairs.

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★★★★★
March 3, 2025

Our Taos was damaged upon arrival from the car delivery truck, we needed a dent in the roof fixed. The entire roof had to be taken off, repainted, etc. We were told a week and half, was done within that time frame and everyone was so helpful and kind. I definitely recommend any body work you need, take it to 518 collison !!

★★★★★
February 26, 2025

The work they did was incredible my truck looked better then it did the day it came off the lot. Brought the truck in and the work was done in less then 2 days. Staff were incredible, very friendly and knowledgeable. Took a lot of stress off of my plate when dealing with insurance claims and such. Would recommend this place to anybody needing body work! If the need ever arises will definitely be bringing my business back here.

★★★★★
January 14, 2025

My experience with 518 Collision was fantastic! I had multiple areas of my car with deep scratches and one of the sunroofs even needed replacing. My vehicle was only 7 months old, and they assured me it would look like new again. When I went to pick up my vehicle it looked better than when I drove it off the dealers' lot. They did the repairs and painting in half the quoted time and shined it up better than new. Max is a pleasure to do business with and Kamal's workmanship is amazing. I highly recommend 518 Collision to everyone.

★★★★★
January 14, 2025

518 Collision really did such an amazing job with my vehicle from start to finish! Kamal and Max at the shop are super friendly, helpful and are very great about communicating with everybody involved with the vehicle super efficiently every step of the way! I can also say they really do care and take pride in the work they do and it really shows, which is amazing! 5 stars since I am highly satisfied! I highly recommend 518 Collision to anybody needing work done to a vehicle! Thanks for making my vehicle look and feel brand new 518 Collision!

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★★★★★
November 26, 2024

Amazing people. They took care of everything the car looks brand new like it never happened. Wonderful work, kept me up too date dealt directly with the insurance I didn't have too do anything. I recommend if you need collision work this is the place 🙏. After and before amazing results....

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★★★★★
November 10, 2024

My wife's car was rear ended and I was referred to 518 Collision by our dealership. They are very professional and look out for your best interests. The insurance company didn't want to pay for factory parts so 518 collision covered the difference for us! They are very personable and genuinely care. Highly recommend!

★★★★★
March 19, 2025

I had an INCREDIBLE experience with 518 Collision. After my first accident, I was unsure of what to do, but they guided me through every step of the process, from handling insurance to getting my car back on the road. As a family-owned business, they genuinely prioritize their clients needs and kept me up to date through the entire process. They fought and advocated for me to my insurance company to not simply repair but replace my trunk to ensure I had the best quality parts in my car. They even redid my ceramic coating and it s looks better than when I first bought it off the lot! I highly recommend them for any auto body / paint work and will definitely turn to them again in the future. A huge thank you to Max and Kamal for all your help and for making my car look brand new again! I would give them 10 stars if I could!

★★★★★
March 16, 2025

These guys know their stuff did an absolutely amazing job on my jeep great people to work with would recommend them any time thanks again

★★★★★
March 5, 2025

Friendly service and great communication. They told us up front how they operate and how long the job would take. They finished ahead of schedule! Highly recommend

★★★★★
February 19, 2025

They are the best!! Truly dedicated to top notch repairs- they do a perfect job and make your car look like there was never any damage!! They were super helpful every step of the way!! Very experienced and dedicated to doing a superior job!!!

★★★★★
January 19, 2025

Extremely happy with 518 Collision from every perspective. They are professional, helpful and their body work is impeccable. My car looked brand new when I picked it up. You can tell they really pay attention to the details.

★★★★★
December 19, 2024

Had a good amount of front end damage to my Kia Niro. Everyone was very kind and professional, provided me with updates throughout the process and the car came out looking brand new!

★★★★★
December 19, 2024

I just got my car back from 518 collision and they did an excellent job on the repairs! Can t even tell anything happened! Max was extremely professional and they got my car done very quickly! I definitely recommend 518 collision

★★★★★
Verified Reviewer
December 19, 2024

I have a Cadillac CTS 3.6L Performance. I had damaged the trunk and rear window. 518 Collision did an amazing job. I was very satisfied with the results. A month later I damaged my front bumper. I went back to 518 Collision. In less than a week my car was ready to be picked up. Once again they did an amazing job. My car looks brand new again. I would recommend to everyone to use 518 Collision for your vehicle repairs

★★★★★
Verified Reviewer
November 19, 2024

The service at this business is beyond exceptional! I honestly dont know where to begin! Despite my car looking like it was fresh off the lot once it was repaired, you can tell that this business really cares for their customers and they love what they do. I began to cry once I saw repairs that insurance would not cover. Now, if that is not going above and beyond, I dont know what it is! The minute you call the business, youre treated with respect. The minute you step into their place of business, youre treated like family. I am forever grateful to this company! Not to mention, they have the cutest kid making the coolest bracelets! So if you or anybody who has minor to major auto damage, this is where you need to go! Plain and simple!

★★★★★
November 19, 2024

Absolutely amazing service , 10/10 would work with again, would recommend. They were wonderful at communicating , provided timely and excellent service and affordable.

★★★★★
November 19, 2024

The owner and his wife did an amazing job with my car. Service and body work was beyond amazing. They were very fast, honest, and get your money and time value and also keep their customers happy. Thank you

★★★★★
November 19, 2024

I had a wonderful experience at 518 Collision! Kamal and Max are an awesome team! From beginning to end everything went smoothly. My car was also cleaned when I picked it up. I highly recommend this shop!

★★★★★
October 19, 2024

Great service great owners great work went above and beyond our expectations. Thank you.very much.

★★★★★
September 19, 2024

What an unbelievable job they did on my sons car. 518 Collision did a beautiful job on the car. They went above and beyond. Thank you so much

March 19, 2024

Guy who owns it is a complete jerk, couple weeks ago called for an estimate said no availability if using insurance/third party warranty, come in next week wed-fri, called before heading over to confirm availability - guy calls me relentless and says theres other businesses on the list, will happily go elsewhere.

★★★★★
March 19, 2024

They did an outstanding job with my car! Looks like it is brand new!

★★★★★
March 19, 2024

If your car gets hit; this is the place to go! Got into my first accident in 10 years of driving, someone tboned my Jeep pretty good and I had no clue what I was doing tbh. They made everything go super smooth and they took really great care of Roxanne (my Jeep) now it looks brand new again!

★★★★★
March 19, 2024

Hands down the only place to go if youre trying to get collision repairs done. They are polite, quick and reliable. I got into an accident and now my car looks better than it did before. bro these people even vacuumed my interior. They go above and beyond. Highly recommend. 10/10 would use their service again.

★★★★★
March 19, 2024

518 Collision is the best. I recommend them highly. The people there really care and the quality of work is top notch. The best. John

★★★★★
March 19, 2024

Great service my car looks brand new. Kamal and his team went above and beyond. Thank you!.

★★★★★
March 19, 2024

I wouldn t trust ANYONE else with my repairs. 518 Collision is the most fair, most kind, most professional collision and repair shop I ve experienced. And everyone I ve referred to them ends up feeling the same way and keeps their number in their phone, because you never know!

★★★★★
March 19, 2024

Honestly this is going to be the only place I will bring my car to the owner Kamal made sure to take care of my car in a great timely manner and made the experience as smoothly as possible very trustworthy as well thank you so much again :)

★★★★★
March 19, 2024

My pilot had an accident where the whole front bumper came off and I was initially unsure where I would bring my car. I planned to go to my dealerships body shop but I stopped at 518 first for a free estimate! The owner explained everything in as much detail as he could without taking my car apart. Him and his office staff walked me through the insurance process and really fought with the insurance to get certified Honda parts in my car! Very impressed from the beginning to the end and would recommend to everyone!

★★★★★
Verified Reviewer
March 19, 2024

Kamal and his wife Max are amazing people. They did everything they could for me to keep costs down on an insurance claim (body work and paint job). They also worked around my schedule to get the car in. I dropped my car off on a Tuesday and the car was completed on Friday. Not to mention the paint looks like glass. Kamal also offered to do a paint correction on a deep scratch which wasnt even part of what he painted - free of charge. I challenge you to find another place that would do that for anyone.you will not be disappointed if you take your car here.

★★★★★
March 19, 2023

They were great. Did a amazing job.

★★★★★
Verified Reviewer
March 19, 2023

I was rear ended only 2 months after buying a new car and used 518 Collision to fix the damage. In this environment with supply chain issues, there were difficulties getting some of the parts but Jeremiah was great in keeping me updated and following up with the dealer to try to keep things moving. Once the parts finally came in, my car looked like brand new and Jeremiah even sent an e-mail a few days later to confirm I was satisfied. They were very professional and I was very happy with both the customer service and repairs.

★★★★★
March 19, 2023

Communication was great with fast service!

★★★★★
March 19, 2022

Outstanding service, friendly, genuine, and the quality of work is incredible at a very reasonable price. I will trust them for any future auto body work or appearance upgrades in the future.

★★★★★
Verified Reviewer
March 19, 2022

They do fantastic work!

★★★★★
March 19, 2021

Great service with great explanation of the problem! Very personable. Highly recommend!

★★★★★
March 19, 2021

518 Collision repaired damage to my car during the holiday week for a very reasonable price. Additionally, the shop fixed two other small issues with my car without an extra charge, and they cleaned it up by vacuuming, demonstrating their willingness to go above and beyond!

★★★★★
March 19, 2021

Friendly and amazing staff, awesome work!!!

★★★★★
Verified Reviewer
March 19, 2020

Awesome people and they do great work

March 19, 2020

Dude refused to take pictures of my friends plates cause he was too lazy bad business

★★★★★
March 19, 2020

Brought in 2 vehicles for insurance inspection photos and they couldnt have been more helpful, great looking shop that would earn my business any day. Mr. Egglestons friend probably got told to go elsewhere because he doesnt know how to treat people... what comes around goes around my friend...

★★★★★
Verified Reviewer
March 19, 2020

Collision?

★★★★★
March 19, 2020

Excellent work!, Kamal, Robby and Jeremiah are great guys to work with and they will go beyond to help you out if they can. The frame, welding and paint job are excellent ,will recommend these guys anytime. Even after job is done, if something needs to be done they will take care of it. Raj

★★★★★
March 19, 2020

I hope I never need collision repair again, but if I do I m going straight back to 518 Collision! Awesome to work with, did a fantastic job, great service!!

★★★★★
March 19, 2020

Great work great shop

★★★★★
March 19, 2020

Good work done correctly the FIRST time.

★★★★★
March 19, 2020

Very friendly and top notch work

★★★★★
Verified Reviewer
March 19, 2020

Staff was very friendly and helpful

★★★★★
March 19, 2020

I couldnt be more pleased with the job 518 Collision did to repair my 2011 Chevy Silverado. Jeremiah Pucci was great to work with from estimate to the final product. Fair, timely, the repair came in under the estimate, and the quality of the work was outstanding. I highly recommend 518 Collision.

★★★★★
March 19, 2020

I have lived in the area of Schenectady for many years and I would highly recommended 518Collison, here is why.. In Jan, I had a bumper to bumper accident and had gone to another body shop in the area for an estimate and had felt like the estimate was totally unreasonable extremely high. I felt like just a number. As were Jeremiah had made the entire experience very easy and professional like I was in the best of hands. Others might be somewhat weary of the small hometown shops, but let me tell you.. This gentleman and his employees had did an amazing job on the restoration of my vehicle. They were prompt, professional, and friendly. Would highly recommend to anyone in need of collison repairs. Thank you to the entire team behind 518Collison.

★★★★★
Verified Reviewer
March 19, 2019

This place is the best. They did an awesome job. Jeremiah was extremely helpful and prompt. I reccomend anyone who is looking for bodywork, this is the place.!!

★★★★★
March 19, 2019

Excellent work. Got the repairs done in 4 days. Washed my car too. I highly recommend this place.

★★★★★
Verified Reviewer
March 19, 2019

My experience so far has been easy and pleasant. Jeremiah is great to work with

★★★★★
Verified Reviewer
March 19, 2019

Jeremiah at 518 Collision is amazing! The hours of this shop are really convenient since they close at 6, unlike most places that close at 5. Jeremiah was really helpful in dealing with the insurance company. He was honest about a part that he couldnt find for me. He even offered a few suggestions on what to do about another unrelated issue that I was having and offered to look into the repair himself.

★★★★★
Verified Reviewer
March 19, 2018

Great work Awesome to deal with