Mohawk Collision Center and Xpel Paint Protection Center in Schenectady

25 Saratoga Rd, Schenectady, NY 12302, United States

★★★★★
(223 reviews)
Specialties: Auto body shop Auto bodywork mechanic Auto glass shop Auto painting Auto repair shop

About

Mohawk Collision center is your one stop shop for collision repair. Our friendly and knowledgeable technicians will repair your vehicle right the first time! We are also the areas largest installer of Xpel Paint Protection Film and Ceramic Coating. Contact us today for an estimate!

Website
mohawkcollisioncenter.com
Address
25 Saratoga Rd, Schenectady, NY 12302, United States
Plus Code
V324+GW Schenectady, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–12 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Amenities
Toilet
Crowd
LGBTQ+ friendly
Planning
Appointments recommended

Photo Gallery

Reviews

4.9
★★★★★
223 reviews

Most Mentioned

job (32) team (27) insurance company (23) communication (21) rental car (12) work (10) technicians (7) film (6) CRV (5) ceramic (5)
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★★★★★
March 13, 2025

Everyone took amazing care of “Nemo” while he was at Mohawk Collision Center. My Porsche Macan looked better than it did when it left the dealership. Victoria kept in touch the entire experience. 10/10 recommend

★★★★★
November 28, 2024

My car got hit by a person parking at a low speed. The dent didn't appear bad but definitely wanted it fixed. I brought it to Mohawk Collision Center and from the minute I got there to the minute I picked up my car, I was treated very professionally. Everyone was nice, and knew exactly what they were talking about. They handled everything from having a rental car waiting for me, all discussions with the insurance company, and calling me with any updates. I couldn't be happier than I am with the service and work that MCS did on my vehicle. Thanks for making this situation a breeze.

★★★★★
November 2, 2024

I had an issue with GM where my tailgate would keep coming down and slamming onto my trailer causing paint damage to my tailgate and bumper. Gerry from Mohawk Collision swiftly took action to make sure my needs were met and went above and beyond to make sure the body work and painting were done right. Gerry is the sole reason why you should do business with Mohawk Collision as he sincerely cares about the quality that leaves his shop.

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★★★★★
November 2, 2024

I picked up my car yesterday from Mohawk Collision Center and it’s taken me the this long to find the words to say how grateful I am! I clipped a fence with my 2021 Honda CRV and did about $8K in damage to my vehicle. On a Saturday, Matt stayed after closing time to tape/clip my bumper/wires back up so I could drive it until getting it fixed. Brandon worked tirelessly with my insurance company for a week+ to get them to approve the work that needed to be done, eventually he had an adjuster come in person. They updated me every 48 hours on status. They coordinated my rental with Enterprise and when I got into my beauty, she was sparkly clean and smelling lovely from being detailed. We can’t even tell where the damage once was. I can’t thank you all enough for living up to the motto “going out of your way to please.” It’s not just words, they’re backed up by action, kindness, and smiles. Well done!! ❤️❤️❤️

★★★★★
August 23, 2024

Everyone was great! From start to finish, the communication was great, I knew every step of the process. My truck actually came back cleaner than when I bought it new. Also when, the insurance company fell through on extending my rental, Jim was there to help. Thanks Mohawk!

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★★★★★
May 8, 2024

3/1/24 on my Birthday I was involved in a accident in New York City it took a month for Mohawk of get my car in but I was willing to wait I wasn’t going to nobody else when I say they did a fantastic job on my car that is not a understatement! They repair it basically brand new again they also DETAILED the inside of my car and outside it looks like I never got into a accident it took a little over a month but it was worth the wait I want to give a thanks to the whole collision team for working with my insurance and a special Shoutout to Brandon he kept me updated on my car and as a whole They made sure everything was fixed the right time they got a customer for life THANK YOU MOHAWK!!!

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★★★★★
March 1, 2024

I first brought my car to Mohawk Honda Collision Center to get PPF installed and unfortunately had some issues that needed to get resolved. Gerry and the Xpel team fixed my car to above and beyond expectations. As someone who used to install film, I can say they did a phenomenal job and took great care of my car! Thank you Xpel team!

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★★★★★
November 28, 2023

10/10. Extreme attention to detail and above and beyond service. Couldn’t ask for much more with the paintwork, great job! I am extremely OCD about my car and have done a lot of detailing, paint correction and overall look at paint with a fine tooth comb. I’m impressed to say the least, I’m 10/10 picky and they delivered a 10/10 service. The cars they work on show the level on competence and you should be confident leaving your vehicle with Mohawk. I worked with Brandon - extremely wonderful service!

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★★★★★
Verified Reviewer
March 12, 2025

Can t say enough good things about Gerry and his entire team at Mohawk. They always take care of your vehicle as if it was their own and the work they do is always perfect.

★★★★★
February 26, 2025

By far the best auto body work Ive ever received. It was worth the wait.

★★★★★
February 19, 2025

Victoria worked with me thru the process of PPF. She kept me informed and made sure the technicians did an outstanding job. She is a credit to your organization! This isn t the first time I ve had a vehicle wrapped but certainly the BEST ! Thank you!

★★★★★
February 19, 2025

Brought my HRV in to get fixed after having been hit and I can t express fully how outstanding the work and staff was. Everyone was friendly and I was kept aware of everything the whole time. Amazing shop and amazing staff!

★★★★★
February 19, 2025

Recently had my CRV fixed at this location. Fantastic experience. Their communication skills with their customers are top notch. Upon getting my car back, I had no idea they would clean it head to toe!! Great service and very friendly people!

★★★★★
November 19, 2024

I had to bring my truck in for repairs. Kim and Danielle made the check in process very easy. While my truck was there Jim kept me in the loop throughout the whole process and did a great job. I would 100% recommend anyone who needs work done on their vehicle to go there.

★★★★★
November 19, 2024

The staff was very kind, efficient and knowledgeable. My car inside and out looks great! Thank you so much Mohawk Collision.

★★★★★
November 19, 2024

Great experience all around, tks guys .!! ;)

★★★★★
October 19, 2024

My car was returned to me after the damage was fixed like a new car. The workmanship & communication was excellent. Very kind friendly staff that takes care of you at the desk. Highly recommend Mohawk collision center.

★★★★★
August 19, 2024

First off, Victoria was outstanding throughout the service process -- she was professional, knowledgeable, friendly, and her communication throughout the process was outstanding. With regards to the work performed, we cannot be more satisfied with the Expel and Ceramic Coating services that we received. The quality of the work was outstanding, and now days later we are still in awe of how great our vehicle looks after the above services. We highly recommend Mohawk Collision Center, and we will certainly be back with our next new vehicle to get the Expel and Ceramic Coating treatments done when the vehicle is fresh off the showroom floor. Thanks for the great experience.

★★★★★
August 19, 2024

My truck was in for a repair ended up on accident getting damaged at their sister store . They immediately let me know what had happened and said they would take care of it. We had a few minor hiccups along the way but the staff always took the time to listen. Repair was as good as factory if not better and would use them again for future body work.

★★★★★
Verified Reviewer
July 19, 2024

I contacted Mohawk Collision to get paint correction and PPF film applied to a used vehicle from a dealership down the street from them. While my experience with the dealership was average at best, my experience with the collision center, specifically Victoria, was absolutely perfect. I am an out of state buyer so I was relying heavily on others to convey the condition of the vehicle as well as progress. From start to finish Victoria went into detail about what would be getting done, provided lots and lots of pictures, and dealt with my OCD personality when it comes to my fun cars. She even hung around and took pictures during loading of the vehicle when the trucking company came to pick it up and bring it across the country to me. She definitely went above and beyond and is an asset to this company. The car itself was in excellent condition and they did an incredible job with the work they did to it. 100% recommend this company.

★★★★★
Verified Reviewer
June 19, 2024

The best in the buisness. Start to finish these people are the best.

★★
June 19, 2024

I have purchased a vehicle in the past from Mohawk Honda, and that experience deterred me from coming back for another vehicle. Against my better judgement, I came back to look at a vehicle. Carfax had some concerns but nothing that would have prevented me from buying the vehicle. How they handled my questions regarding the replaced windshield and the fixed wheel was where I had issue. Wrote in to the team and was incredibly respectful yet did not get a response. Long story short I will not purchase from them again. My 2021 Civic Type R needed a bumper panel replaced, and I figured the body shop would be different, right? I mean they re certified to work on Porsche! I made sure to mention that I had aftermarket Rally Armor s on the car and they said that wouldnt be a problem. I asked if I could pay to replace the rear bumper clips in case they would not be replacing them. I was assured that they would be replacing them because the bumper will be removed and that they replace those when removing bumpers. Not only were the clips not replaced, but the rally armors were not reinstalled correctly and the pinstripe was either preinstalled or installed incorrectly because it s crooked. I thought this was all, but it looks like in the 3 times they washed my car while at the shop, they managed to micro-scratch and swirl every painted/plastic surface of the vehicle. So much for paint correcting/polish and ceramic coat months prior. I would have rather done the work myself.

★★★★★
June 19, 2024

Incredible experience, very professional

★★★★★
June 19, 2024

The entire team at Mohawk Collision exemplify the term Customer Service. I cannot express how willing they are to make sure that your vehicle is repaired to the highest quality standards. Concerns are met and addressed with a smile. They go above and beyond to provide their customers with a final product that exceeds their expectations. I recommend them to anyone I know.

★★★★★
Verified Reviewer
May 19, 2024

Gerry, manager of the Mohawk Collision Center, installed an Xpel wrap on the front of my Corvette. He did an excellent job and was very detail oriented. Mohawk Collision Center is the only certified Xpel installer in the area. They have been wrapping many exotic cars recently and have clientele from New York City and other areas where there are a number of different installers. They are developing a great reputation among Xpel installers. The collision center and the Xpel products are both excellent. Update Aril 2024: I purchased a 2019 Corvette ZR1 and took it to Mohawk Collision Center for paint correction, full Xpel and ceramic coating. There are many more options for Xpel since they wrapped my previous Corvette but I feel they are still the best in the area. The crew at MCC did an amazing job with great attention to detail. These guys will not disappoint. Make sure to give Gerry or Victoria a call if you need any of these services. They will give you a free estimate and answer all of your questions.

★★★★★
April 19, 2024

The folks at Mohawk treated my xpel and Ceramic Coating on my Porsche 911 as if it were their own car. Very detailed, excellent communications and many pics, videos etc throughout the process. Highly recommended!!

★★★★★
Verified Reviewer
April 19, 2024

Mohawk Collision Center was amazing. I have a Rivian and it was no small feat to get the car fixed. From the day I brought it in the process went seamlessly and I was kept updated regularly. When I had questions they had answers. There were no surprises. Just courteous and professional service from start to finish. When the car was ready to be picked up it was perfect! No matter what car you drive I m sure you will experience the same thing. Big shout out to Kim and Brandon for all their help!

★★★★★
Verified Reviewer
April 19, 2024

Fantastic people who do quality work. They installed expel paint protection on the front and hood of our Porsche Cayenne S. Looks beautiful.

★★★★★
March 19, 2024

I worked with a few team members after an accident with my Pilot. Everyone was responsive, genuine, and courteous. They gathered the insurance companys information and outreached to them directly to work out the particulars. They were completely understanding and flexible with my appointment, even when I had to change it due to inclement weather, and made it a priority to set up another time to get me right in. The rental company was waiting for me. They are probably not even aware of the stress-free time they provided me. Not having a car, your car is stressful when you have more than one person relying on it, and the fact that as a busy person who had to do nothing more than show up is priceless. A HUGE shout-out to Kim. If only everyone in customer service could be like her. They should clone her. Another shout-out to Matt. He scheduled my appointment. He made it easy and convenient. He also reached- out to the insurance company so I didnt have to add one more thing to my day (s). I recommend Mohawk Collision Center to anyone that is looking for top-notch service.

★★★★
Verified Reviewer
March 19, 2024

Nice staff and they seem to do good work.

★★★★
Verified Reviewer
March 19, 2024

Friendly and knowledgeable staff

★★★★★
March 19, 2024

Wonderful experience. Greatly appreciate the Mohawk team!

Verified Reviewer
March 19, 2024

Treated me like I wasnt even a customer. Being in the business they are in they need customer service training. JMO!

★★★★★
Verified Reviewer
March 19, 2024

Great job!

★★★★★
March 19, 2024

I wrote a very positive review of Mohawk Collision 3 years ago and after the excellent work they just completed, I feel compelled to once again comment on this stellar company. I recently had my 2015 Honda Pilot in for some minor repairs after someone accidentally backed into my front bumper. From start to finish, I received the same excellent workmanship and outstanding customer service that I did 3 years ago. When the work was completed, my 2015 Pilot looked like it just came out of the showroom. The commitment to quality by the Mohawk Collision Center complements the same degree of quality I receive from Mohawk Honda when they service my car. Im totally impressed. The review I did 3 years ago follows. Well go out of our way to please you isnt just a slogan at Mohawk Honda...its an everyday practice. My 2015 Honda Pilot was recently in the Mohawk Collision Center after someone damaged my vehicle while I was Christmas shopping. As I mentioned to Allison when I picked up my Pilot today, the process went so smoothly that I was literally waiting for the other shoe to drop...which it never did. Everyone I worked with...Allison, Brandon, Kim, Travis and Brian....were exceptional in their handling of my questions and concerns. Although I had every confidence that Mohawk would do a good job, the completed work was EXCELLENT and exceeded expectations.

★★★★★
March 19, 2024

Had a very good experience. Jim kept in touch every step of the way. And I m pleased with all of the repairs.

★★★★★
Verified Reviewer
March 19, 2024

We were at a loss when are Tahoe was in a accident. We had it towed to the collision center and Jim made everything so easy He was able to get everything related to the accident fixed and covered by insurance. The insurance company estimated to low and Mohawk took care of everything Services

★★★★★
March 19, 2024

I had the XPEL ceramic coating and protective film put on my new car. Gerry took the time to explain the entire process and walk me through it. All of the staff were extremely helpful and courteous. Travis was very efficient and arranged for me to take the shuttle. All in all, a 10/10 experience!

★★★★★
March 19, 2024

I am a professional trainer for one of the areas premier hospitality companies so I m typically not speechless! My family buys all our cars from Mohawk Honda so when I damaged my Honda Pilot pulling out of one of our hotels there was no other choice than to bring it to Mohawk Collision. The experience from the beginning was stellar. I walked around my vehicle with the young lady that greeted me while she made lots of marks on my vehicle as to what would be repaired. The Pilot is older so my expectations were not high. Throughout the process I communicated with Jim numerous times on the phone as he kept me up to date on the progress. He was extremely professional. Finally, the day came when he called me and told me the vehicle was ready and I could come and pick it up. I was extremely elated as the rental I had been driving was much smaller than myself. When I arrived to pick it up, I was greeted by the same young lady that used my pilot as her personal coloring book. She was extremely polite and courteous, and treated me with patience. We settled up the deductible and she gave me the keys to the car and here is where it gets interesting I walked past my vehicle twice looking for it because they did such a spectacular job that my car was unrecognizable because it looked like a brand new vehicle. I went back into the shop and stood in front of the window in front of the entire Office team, and was unable to speak because I couldn t believe how great of a job they did and how awesome the car looked I literally had to sound the horn of my car to make sure it was mine. Although I said we buy all our cars from Mohawk Honda, I can honestly tell you I will never buy a car from anywhere else no matter where I live I will travel great distances to come back to buy my cars from Mohawk Honda. Jim was spectacular and one thing I noted is that after every one of our phone calls, he would never say goodbye and I m glad he didn t because my experience at Mohawk Honda will continue through my lifetime and I can never foresee saying goodbye to them, or their outstanding team. Thank you Jim and your spectacular team for an incomprehensible experience, and four presenting me with what I perceived to be a brand new Honda pilot. As a hotel, general manager, and the Director of leadership development for a major hospitality company I can say this team is second to none. I wish I could remember the name of the young lady that drew all over my car. I want to say Danielle but I m sure I m wrong but she is the one that started this awesome experience and she was the one that brought it full circle. The car looks so spectacular and so pristine that I almost don t want to drive it out on the road.

★★★★★
March 19, 2024

I had my Honda 2020 CRV repaired there. They not only did a magnificent job but they gave it a beautiful outstanding detailing job. My car looks like it just came off the showcase! These people are awesome and so very friendly. They keep in touch letting u know exactly where they are at with the repairs. I would recommend them to anyone. Andy the manager is also exceptional!

★★★★★
March 19, 2024

Jim was amazing, he called with updates and answered questions regarding issues with my insurance. He always remained positive. The ladies at the front desk were personable, helpful and handled my questions with ease. Picking up my car was so easy and those who worked on my car did an amazing job. She looked as if she was new!

★★★★★
March 19, 2024

Excellent service and great communication. Car looks like new!

★★★★★
Verified Reviewer
March 19, 2024

Expert repair.

★★★★★
March 19, 2024

The associates at the collision center are phenomenal!! Always kept me updated, very personal, friendly, and accommodating! My car not only needed body work from an accident I was in, it also need an inspection, oil change, and a tire rotation, and the great peeps at the collision center brought it down to the service center and had that done for me too! Got my car back today it s like BRAND NEW! They even cleaned the inside of it! This crew is amazing! Thank you all for making this experience much less painless! Your crew is fabulous! Thank you again!

★★★★★
March 19, 2024

Staff was amazing!!!! Work was top notch. Highly recommended

★★★★★
March 19, 2024

My elderly parents had an unfortunate accident and crashed their SUV. I reached out to Mohawk Collision as I have personally used them for a repair on my own vehicle in 2017. Everyone I spoke with both in person and over the phone were very professional, courteous and caring . Jim was my assigned estimator and he was very efficient and informative with his estimating and correspondence with both me and my father. Jim explained the process every step of the way and made sure we understood our options and were comfortable with the process. I am quite impressed with Mohawk Collison and if ever needed again I will be back and will for sure refer family and friends. Amazing business for our small but growing Glenville community !!

★★★★★
March 19, 2024

While Mohawk Collision never actually repaired my car,they were with me all the way insuring that the insurance company responded to my total loss claim and ultimately offered me a fair offer. Travis and Jim were invaluable to me THANKS!!!

★★★★★
March 19, 2024

Gerry and his team at mohawk did a terrific job doing Xpel work on one of my cars. Communicative, professional, meticulous and a great value! Worth the long drive to their shop.

★★★★★
March 19, 2024

It was a seamless process from getting an estimate until picking up my repaired vehicle. Communication was excellent. And the detailing of my car was amazing. It was as clean and shiny as the day I bought it brand new!

★★★★★
Verified Reviewer
March 19, 2024

My car looks beautiful!! More importantly the staff could not be more professional! ,calling me periodically to let me know where we were, handling my rental and insurance and just being super helpful and sweet every step of the way! Painless experience! Recommend them HIGHLY!!

★★★★★
March 19, 2024

You are in excellent care when you take your car to Mohawk Collision Center. I am very grateful to Brandon for handling my very first accident claim. He was extremely knowledgeable, courteous, kept me informed and helped me with my insurance company. The technicians that worked on my car did an outstanding job. My car looks and runs great.

★★★★★
March 19, 2024

Can t begin to thank the ENTIRE collision TEAM all! Without exception each person that we interacted with from the initial repair quote, interactions with our insurance carrier, to explaining what would be done, helping to coordinate a car rental with pick up service, to calling us with up to date status reports, to detailed paperwork and final invoice - was over the top exceptional! And a shout out for an unexpected bonus from the detailers who cleaned our car thoroughly making it look as if it was almost new! WOW From end to end each step along the way was perfect! Thank you Mohawk Honda, thank you. Nancy & Ken

★★★★★
March 19, 2024

I recently picked up my Honda CRV Hybrid. Everyone was very helpful and my car looks beautiful. Thank you to Jim Monroe and staff.

★★★★
Verified Reviewer
March 19, 2024

Great service. One business practice that could be better is to create functional or organizational emails for insurance companies to send information to. That way if an employee leaves, the email address is still valid. Simple and easy thing to do that would help business continuity.

★★★★★
March 19, 2024

The repair was timely and the results were better than expected! The communication was spectacular! We re very pleased with Mohawk Collision Repair and highly recommended them!

★★★★★
March 19, 2024

Whacked a gigantic raccoon back in early December with my Honda CRV. Vehicle was new to me, hadnt even made my third payment. I held out for almost two full months to have my vehicle repaired at Mohawk Collision Center....and so glad I did!! They helped line up my rental vehicle (had it there at the shop for me the day I dropped my CRV off) and they allowed me to drop the rental back off there when my CRV work was complete. Not only did they do a fantastic job on my repairs but Jim Monroe also went the extra mile with my insurance company to make sure all repairs were completed as they should be. Thank you Mohawk Collision Team for your commitment to your customers!

★★★★★
Verified Reviewer
March 19, 2024

They are professional, honest, and extremely meticulous with their repairs. If I could give them 6 stars I would. They only use OEM parts. Just a wonderful experience.

★★★★★
March 19, 2023

The staff, from the front desk (Kim), to the body shop mechanics, all made my experience just absolutely superb !! Excellent communication and overall service. Their reputation speaks for itself as far as Im concerned !! Thank you so much.

★★★★★
March 19, 2023

Mohawk Collision Center provided service above and beyond my expectations! Constant updates, the utmost professionalism and did a great job on my vehicle repair. My car was returned to me looking brand new inside and out. They coordinated with enterprise for my rental vehicle and also handled all details with my insurance company. I highly recommend Mohawk Collision Center!

★★★★★
Verified Reviewer
March 19, 2023

Mohawk Collision Center did an amazing job on my car. It looks brand new inside and outside. They always kept me posted on the repair process. They are friendly and courteous and very professional. Highly recommend this repair shop. They also handled my rental car process for me as well.

★★★★★
Verified Reviewer
March 19, 2023

Great place and customer service! I highly recommend them!

★★★★★
March 19, 2023

Have been bringing my cars to mohawk collision for over 8 years and have had a great experience each time. Highly recommend this body shop. Car looks amazing as always..

★★★★★
March 19, 2023

Brandon and Donny worked on my car after it was hit by a deer and it looks fantastic. They did a excellent job.Thank you so much!! I would also like to Jim. He helped us with working with the insurance company, to get this done. Everyone was so pleasant. I recommend if you need work done on your car go to Mohawk Honda. Great job to all!!!!

★★★★★
March 19, 2023

This is the 2nd time we ve used Mohawk Collision and once again, we were so impressed with the level of service. The 2 repairs we ve had with this vehicle were due to natural events (hail dents and an incident with a deer). Everyone we worked with both times was extremely responsive, professional and thoughtful. This most recent visit had a couple hiccups in the timeline (not due to the collision center) and Mohawk was extra communicative with us, always keeping us up to date on progress and options. Even just a quick call to let us know where they were at felt like an extra level of customer service and respect for us. When we picked the car up she looked like she just came off the show room floor! Aside from the gorgeous body work, the interior was vacuumed, extra belongs that had been relocated were carefully stored away in Mohawk Collision reusable bags and the tires where sparkling. This is the only collision center that we will use they are the BEST! Ps: we bought this Honda Pilot from Mohawk Honda in 2016 and they were so awesome back them. Great organization top to bottom!

★★★★★
Verified Reviewer
March 19, 2023

I went for an estimate for some minor damage to my FJ, and the people here took the time to explain the nature of the damage and suggest some ways I could proceed. They were courteous, helpful, and friendly. Highly recommended.

★★★★★
March 19, 2023

The team at Mohawk Honda Collision Center is amazing. They made sure my vehicle was repaired in a timely fashion and kept me informed throughout the process. Most importantly the staff worked with the car rental company to ensure that I received a rental vehicle I was comfortable with with the adaptive device I needed to drive while my car was being repaired. I would highly recommend M/H. Definitely worthy of 5 stars!

★★★★★
March 19, 2023

This place is incredible! Seriously, I was new to New York, my car was in two accidents, with one the other insurance paid, the other was a hit and run, my insurance threatened to total my car. But this place not only handled everything beautifully but saved my car! They kept me up to date while traveling, and my car looks as good as new. They were complete life savers. Can not thank them enough!!!

★★★★★
Verified Reviewer
March 19, 2023

Had a great experience! They were able to quickly fix my tesla model y ppf. Would highly recommend

★★★★★
March 19, 2023

You might know her as Fast Car Kimi, but I like to call her 5 Star Kimi! The service team cannot be matched at Mohawk Collision, and my car looks just like it did before it was damaged! The quick, quality and neighborly service will keep me loyal to Mohawk for years to come!

March 19, 2023

Trunk still fills with water to this day.

★★★★★
March 19, 2023

I brought my vehicle to Mohawk Collision Center by referral. It was the best decision I made with my vehicle. Another shop had completely butchered my cars paint. Mohawk Collision has restored my vehicle to its proper state and Im very thankful. It was a big job and I had not rushed these guys they got the job done right.

★★★★★
Verified Reviewer
March 19, 2023

Worked great with my insurance company and no issues.

★★★★★
March 19, 2023

I would like to thank Andy and his entire team for a pleasant experience repairing my vehicle, I am nothing but pleased with the body work complete perfection!! Thanks to Brandon for keeping me up to date with progress reports and answering any questions I had along the way. A special shout out to Tony Beautiful job detailing my Truck inside and out you really made her shine!!

March 19, 2023

I showed up for my appointment for an estimate the young boy and I do mean boy came out looked at my car took pictures and gave me an estimate of $10,000 which was so out of line and I could tell I couldnt believe it I had to leave and go to another place down the road and get a real estimate which is about $4,000 for the damage so I think theyre scamming people big time

★★★★★
March 19, 2023

I was referred here by one of the employees after getting hit while parked. Nothing major. I called to book an appointment and was told it would be a couple months wait, totally worth it. From the first phone call with Kim Amash setting up the appointment, to the phone calls from Brandon Pottenburgh with the updates about my car and the progress that was being made. Danielle Gier was the one who I talked to and did a walk around with me, she explained how the process would work and all the paper work. I wasn t rushed and I knew my car was in good hands. I d like to thank donni kerr for the body work that was done, I d also like to thank the one who referred me, Brian Rowe, who I know personally for also giving me updates on my car and buffing the panels that had work done. The painter Dennis Marx did an amazing job painting and blending and I couldn t have imagined anyone else doing work on my car. Thank you to the mohawk collision team. I will always refer you guys when given the chance.

★★★★★
March 19, 2023

I can t say enough about Jim, Kim and Matt at the collision center, their communication with me throughout the time my car was there was great, they always explained everything very thoroughly and that was awesome!! First accident and hopefully the last!! Thank you so much!!!! Whoever did the work on my car it came out amazing!!! I am so happy!! Thank you!!!

★★★★★
March 19, 2023

This was by far the best experience I could ve asked for after a frustrating accident. It couldn t have been easier and my car looks amazing. From the initial intake and explanation, to the updates while the work was being completed, and finally handling the return of my rental. These guys are the best, I would HIGHLY RECOMMEND!

★★★★★
March 19, 2022

I love Mohawk all around but the collision center just amazed me not only did they make my car look brand new they detailed the whole inside and cleaned it I love Mohawk so much I will forever do business with them I worked with Jim great team thank you so much for taking care of my car

★★★★★
March 19, 2022

Second time I have used them for bodywork and service was excellent both times. They continuously gave me updates and worked quickly with my insurance company.

★★★★★
March 19, 2022

I brought my car to Mohawk Honda Collision Center for repair. I was immediately greeted with the receptionist who completed paperwork quickly and efficiently. She then came with me to my car to review damages and repairs needed.My car was expected to be 5 days and it was returned to me within 3 days. The body work is perfect, they washed the car inside and out and I drove off a very happy customer. Thank you for making an upsetting situation seamless. LCuomo

★★★★★
March 19, 2022

Its a great place to get your vehicle fixed service was excellent

★★★★★
March 19, 2022

Great job on the body repair and special paint. Brandon and Amy were a pleasure to work with - made it easy.

★★★★★
Verified Reviewer
March 19, 2022

Brandon and Roy were an enormous help with a scratch I had on my vehicle. They easily could have written me up an estimate and charged me a bunch of money, but they recommended trying the buffer first to see if that helped. It worked like magic. Their integrity and professionalism was second and none and greatly appreciated. If you value integrity (and who doesn t?) this is the shop for you.

★★★★★
March 19, 2022

The team at Mohawk Collison center goes above and beyond for their customers. Thanks to Jim, Andy, and everyone that helped out on my case!!!! I will continue to use there service if needed and I highly recommend going to the Mohawk Collison center for anything that you need because they do put their customers first!

★★★★★
Verified Reviewer
March 19, 2022

They did an amazing job fixing a dent in my wifes car, the check in and rental was smooth and on time. They cleaned the entire car and detailed the outside, the car looks brand new (not bad for a 5 year old car). Highly recommend them if you need a car body repair.

★★★★★
March 19, 2022

James Monroe worked on my car recently and he was the absolute best. He made a very difficult situation a lot easier and made sure I was happy. My car looks amazing! He did an amazing job! I m very pleased with the service I received. Very professional and very kind and understanding. 5 stars!

★★★★★
March 19, 2022

I had my vehicle repaired at Mohawk Collision after a minor collision. They did amazing body and paint work. As an auto damage appraiser myself, I know how these things can be dragged out by insurance companies. The shop found some hidden damage after the vehicle was disassembled and was able to get approval on the additional repair work very quickly. Amazing quality repair, done before promised and the customer service was top notch. Jim Monroe kept me updated throughout the entire process & got my vehicle to service for me (at my request), as my vehicle was due for regular maintenance. I will definitely ALWAYS recommend family and friends to Jim & Mohawk Collision. I cant thank you all enough! Job well done!

★★★★★
March 19, 2022

A large tree branch fell on my vehicle causing quite a bit of damage. Mohawk Collision did an amazing job fixing it. They were extremely professional, friendly, and knowledgeable. They kept me updated along the way and even made sure I had a rental vehicle. I really didn t have to do anything other than drop off and pick up the car. Also, my car looks as good as new. They made a pretty stressful situation very easy to manage. I highly recommend!

★★★★★
March 19, 2022

The team worked great on my car and got it completed as needed. It looks perfect. Everyone was great and worked w/me to get my car done as quickly as possible. They ended up doing more than they thought. Good job! The only thing I disagree w/was the Covid clean up job which Im sure Corp. added that to make more money. It would of had to b cleaned up anyways.......$25. Again Thank you......

★★★★★
Verified Reviewer
March 19, 2022

Absolutely top-notch body shop! Extreme attention to detail and commendable professionalism. All the employees are incredibly friendly and maintain open lines of communication. I received timely updates about work being done or needing to be done. They worked with my insurance to make sure the vehicle was returned to the exact conditions prior to the incident. I have also used them separately for XPEL protective film installation, which was done perfectly. Their detailing is great, interior and exterior!

★★★★★
March 19, 2022

Extensive damage due to a rear end collision was expertly repaired in less time than estimated. New parts and paint match perfectly. My 2020 Accord looks like it just rolled off the showroom floor. It was a pleasure to deal with the professional and friendly staff.

★★★★★
Verified Reviewer
March 19, 2022

Collision work. Outstanding job! Thanks!

★★★★★
March 19, 2022

Excellent job replacing rear hatch. Took time to detail car and check out everything to make sure it was operational.

★★★★★
March 19, 2022

I am very pleased with the service that I had at Mohawk collision center. All of the staff were pleasant, knowledgeable and answered any questions that I had. Jim and his team kept me in the loop with everything that was going on. My car looked spectacular inside and out after the service was performed. Highly recommend. Thank you

★★★★★
March 19, 2022

Great place,fast and quality repair kept me informed on my repair wouldnt trust anyone else with my car

★★★★★
Verified Reviewer
March 19, 2022

Just had Jason install XPEL paint protection on my brand new car and it looks so amazing I cant put it into words! This isnt just a service for high-end sports cars. Its the second car my family has had XPEL applied and the 5-year old car still looks brand new because of the XPEL. Jason is a master at his craft and will treat your car, new or old, like its the most precious thing you own. I couldnt be happier. Thank you so much!

★★★★★
March 19, 2022

I must say the Mohawk Collision Center has the most well mannered, professional and down right nicest employees which is such an important asset to Mohawk Collision Center. In particular, 2 employees that helped me out the other day, Kim & Tony (hope I have their names right) when I was in need of advice for some scratches to my car. Kim & Tony answered my questions & turned out the car only needed to be buffed out. I was so relieved & can t get over such honesty. Thank you Tony, your abilities & experience can t be replaced .

★★★★★
March 19, 2022

Can t say enough about Mohawk Collision. I m a car guy and needed my pick-up repaired. I traveled from VT to Mohawk Collision because of their repair certifications and reviews. Believe me the trip was worth it! They worked with my insurance company and kept me informed the whole way. My truck came out fantastic! Having a black vehicle every imperfection shows and when the repair was finished it was straight as an arrow, detailed, clean inside and out. I pulled into a service station to get gas and the attendant even commented on how great the truck looked. Hats off to Mohawk Collision and the crew they re the best.

★★★★★
Verified Reviewer
March 19, 2022

Great work, went over and above. I would absolutely use them again.

★★★★
Verified Reviewer
March 19, 2022

Team were mostly informative during process of repair and were upfront during steps and issue resolutions.

★★★★★
March 19, 2022

Thank you Tony, Matt and the whole team. Very professional. I would highly recommend their service to anyone. Keep up the good work guys.

★★★★★
Verified Reviewer
March 19, 2022

I used Mohawk to fix my car after a hit and run. Everyone I dealt with was very professional. They handled reserving the rental car and returning it, making adjustments with my insurance company, and did a great job, and detailed the car. Outstanding customer experience.

★★★★★
March 19, 2022

Took my truck to Mohawk for body and paint repair. Truck was returned better then factory finish. Was updated every step of the way. I highly recommend them for any body repair from small to large.

★★★★★
March 19, 2022

Mohawk collision did an amazing job with my van! It looks better than when I first purchased it. The service was outstanding and turn around time was quicker than anticipated

★★★★
Verified Reviewer
March 19, 2021

Did a great job with my wifes car after a accident...only reason i didnt give 5 stars i was told theyd fix a few scratches and never did

March 19, 2021

Their customer service and professionalism is horrible to experience. If you re expecting communication and timely expectations might as well disregard getting that from them. I scheduled an appointment 3 weeks out for I work in the insurance industry myself and travel for work. I was told that an appraiser only works certain weekends and was ensured that their would be one on staff for my appointment. This is when it started to twist into a mess and I should have just walked out. The date of my appointment came I arrived 15 mins early. I walked into the shop to acknowledge that I have arrived. A lady advised me that they don t have an appointment for me and there is no appraiser on staff. Even though I sat with the young lady 3 weeks prior and watched her enter all my inforjmation into the computer. (First computer on the right as you walk through the door). I advised that I was scheduled for an appointment with an appraiser and not a soul called me to inform me or even just simply offer a reschedule. The lady became very embracive but said she would take my pictures and have them email the appraisal to me. 2 weeks have gone by and I have not yet to receive my said appraisal. I decided to call to find out where things were. A young lady answerEd the phone and was quite rude from the get go. They said that my email had kick backs even though I verified it twice and receive Emails from work to it. I asked why no one called me? After she kept calling me by the wrong name continuously I explained that I have no missed calls or voicemails. The lady snapped attitude and asked for an alternative email. This time a provided my work email and confirmed that she had it correct. She quickly responded they would send that out and then hung up the phone without being able to get clarification on my additional questions or want to schedule a drop off date. I have yet to still receive that said appraisal. After long thought I will not be using this shop for multiple reasons. I work for a Fortune 500 global insurance company and out of my experience have never received thus far horrible of an experience. I wouldn t recommend any clients to them either. There seems to be a lot of unfair and bad faith coordination with this auto body. I had very high expectations for them specially with their name and advertisements not to mention family that works for Mohawk Honda but was quick to learn it will be a let down. I m very disappointed for I really wanted there to be a great outcome. Maybe I was pushed aside because I am paying out of pocket for minor damages? Maybe it s because I m a middle aged adult? Not sure, but now I am concerned to even have this shop work on my vehicle because if their is an issue and based on experience thus far it wouldn t be a great out come. Issues: Poor management/ organization, poor communication/customer experience, poor resolutions to simple handling, lack of compassion/empathy, lack of pride in the work they complete. To the shop: if you read this this isn t anything personal. However, you should really focus on your customer service and outreach focusing on the experience. To make a customer feel unimportant and careless with their experience and input is just unacceptable. I truly don t think the Harden Family has this expectation set for their based on what I received. You must do better. I want you to better. Not for me, but your brand and the future customer that expect the strength and leadership you should be withholding.

★★★★★
March 19, 2021

After a detail was missed following a repair to my windshield, Andy and his team drove my vehicle back and forth (we live in Syracuse!) to me to ensure that it was completed correctly and that we were satisfied. They even let us borrow a car while the vehicle was away for the repair. The workmanship is always top notch at this shop and the fact that I ve seen some of the world s most expensive vehicles in their repair bays speaks to the fact that they are trusted by even the most exacting clientele. This is where my Hondas will continue to go if we need any type of body repair.

★★★★★
March 19, 2021

The staff at Mohawk Collision center is amazing!! I have had to use mohawk Collision three times now for vehicle accident repair and Everytime they did an awesome job. Being involved in an accident can be very stressfull but mohawk Collision makes it stress free. They will coordinate a rental vehicle, Deal with your insurance company and have your vehicle looking like new in no time at all.

★★★★★
March 19, 2021

I brought my new (leftover) dream car, a 2019 Corvette Z06, over to Mohawk Chevrolet Collision Center for modifications. Upon arriving I met Gerry Rosenbarker, the Collision Center manager. We went over all the modifications I was hoping to have done. Gerry was very helpful and offered me a clear path forward to make this happen. Gerry and his team at the Collision Center did an amazing job with the trim package, XPEL wrap and Ceramic finish. Throughout the whole process I truly appreciated the customer service and frequent communication by Gerry. This included Gerry s suggestion to stop by the shop and see the modifications to ensure the vehicle was exactly what I d envisioned. I can t thank Gerry and his crew enough for making this the best experience I ve ever had in purchasing a new vehicle. If you are looking for a professional team with workmanship that cannot be beat, Mohawk Chevrolet Collision Center should be your first stop.

★★★★★
March 19, 2021

Beautiful shop. Extremely professional staff. My vehicle came out looking brand new again. Would not go anywhere else and will continue to recommend this business.

★★★★★
Verified Reviewer
March 19, 2021

Excellent service. When my Subaru was in a accident, we took it to Mohawk Honda, they were in constant contact. They helped with the insurance company for the other party that caused the accident, and helped resolve the issues with them .

★★★★★
March 19, 2021

Recently had my vehicle at Mohawk collision for a insurance claim. Brandon and the team there did an excellent and professional with guiding me through everything. I would highly recommend them for any auto body repairs.

★★★★★
Verified Reviewer
March 19, 2021

Carm and the rest of the staff at Mohawk Collision were great to work with. I received updates throughout the process and was very happy with the outcome of my repair. My car did take longer than originally expected which they compensated me for. Everyone was friendly and professional. They made the car rental process easy for me as well. I highly recommend!

★★★★★
March 19, 2021

Excellent customer service 5/5

★★★★★
March 19, 2021

We had an excellent experience at Mohawk Collision Center. They were friendly and very respectful. We received update calls, which was nice. The truck looks like new! They did an awesome job. Thank you Mohawk Collision Center for making this repairs non stressful.

★★★★★
March 19, 2021

Does not disappoint! Had a great experience here. The employees were in constant communication with me about the issues my vehicle was having and how they were being addressed. Highly recommend, my ride came out of there good as new!

★★★★★
March 19, 2021

Great experience! My car was hit and they were efficient in giving me a quote, fixing the damage and working with my insurance company. Made a stressful time more manageable. Will use them again in the future!

★★★★★
March 19, 2021

I had a great experience with Mohawk Collision. From the moment I walked through the door, Noelle was very friendly and helpful. I came with scratches on the hood of my car and wanted an estimate. My car was taken right in and within minutes all fixed. I was shocked how quick and efficient they were with fixing my problem..And being a busy mom with children waiting, this was amazing! The technician came out, very friendly as well, to explain what was done and I was on my way. One less worry on my mind, thank you for wonderful service Mohawk Collision!

★★★★★
March 19, 2021

I highly recommend Mohawk Collison Center with their pleasant staff and excellent work.

★★★★★
March 19, 2021

I had expel work done on my car here and I couldnt have been more happy with it! Everything from the customer service to the quality of work done was great! I will definitely be bringing my future cars here for more expel and body work!

★★★★★
March 19, 2021

This body shop is seriously the BEST. They got me right in for my body repair, and when they found that there was way more damage than the insurance company originally thought, they took care of it with insurance and got me back on the road in a week and a half (which was really fast considering the amount of work). I worked with Noelle, Kim and Brandon, and they kept me updated and called me when they said they were going to. Highly recommend!

★★★★★
March 19, 2021

Mohawk Collision took my 2017 Ridgeline into their care to repair damage from a city snow plow. When I got it back, I realized that they not only repaired the damage perfectly but they went the extra mile to make the interior look GREAT while the repair was going on and they even put some special attention to another issue. As they say at their Honda dealership, they went out of their way to please me. I would recommend them to anyone if you want to get the job done RIGHT Many thanks to them.

★★★★★
March 19, 2021

When you have the need to have your vehicle repaired, I recommend Mohawk Collision Center. Damage to a vehicle is never a fun or stress-free experience but the folks at MCC have always been incredibly patient, professional and courteous. There has never been a time when dealing with this shop that I have ever felt like I got less than 100% from their staff and technicians. They do great work with a great attitude and in a timely manner. What more can you ask for? Thank you Mohawk Collision Center for your excellent service.

★★★★★
March 19, 2021

They did a fabulous job on my wifes 2015 Impreza after I slid it into a ditch. The job they did exceeded my expectations. 100% would bring my car back there for repairs if needed! *** 2020 update Had to bring the car back in after someone backed into it in a parking lot (and didnt leave a note!) This time they fixed even faster than last time! Hopefully wont need to bring it back a 3rd time!

★★★★★
Verified Reviewer
March 19, 2021

Fast and easy. Front facing employees are very down to earth and welcoming

★★★★★
March 19, 2021

Mohawk Collision Center has repaired two of our vehicles in the past two years. Both were repaired and returned to us fully detailed, looking like new. They worked closely with our insurance to minimize out-of-pocket costs and returned both when they said they would. Professional and attentive staff before, during and after.

★★★★★
March 19, 2021

Every time I had a question or concern Kim Amash would be so kind and ease my nerves. As soon as I came to pick my car up she made it so easy and relaxing. Anytime I called to get an update on my car she was so nice on the phone and made sure I knew everything I needed to. I had an issue with my paint after I left and I contacted Kim and she got me in and out in less then 10 minutes with my paint fixed and a smile on my face! Thank you!

★★★★★
March 19, 2021

I just picked up our Honda Civic from Mohawk Collision Center (7/16/20) Our agent coordinator Travis was amazing from start to finish. Travis was highly professional, knowledgable, courtesy, informative, conscientious, and friendly during the entire process. The final result of the body work repair is outstanding. Travis receives our Highest Recommendation. We could not be more pleased with Travis and Mohawk Collision Center!!!!

★★★★★
March 19, 2021

The service was professional, courteous, and quick. The staff is very friendly and accommodating. I highly recommend them!

★★★★★
March 19, 2021

Best collision center in the area!! Most knowledgeable staff in industry. Really care about properly repairing your vehicle. Office staff is fantastic!!! 10 out of 10. No where else I would trust my vehicle to be fixed correctly. Helped me with my Jeep Grand Cherokee, my step fathers Subaru and fixed my fathers Dodge truck and Corvette!! All looked amazing!!! Recommend them to everyone!!

★★★★★
March 19, 2021

I brought my car in to get Some repairs Done There I could not believe how fast and friendly everyone was I really would not bring my car anywhere else to get fixed other than Mohawk Collision my car was even detailed and look better than when I picked it up thanks Mohawk Collision

★★★★★
March 19, 2021

Travis Paul did a great job handling the recent repair of my Z4 BMW. He was thorough, very professional, and provided great feed back and follow through about my vehicle during the repair process. A good experience with these guys/gals !

★★★★★
March 19, 2021

Brought my 15 Audi s4 in that i had just bought to get the bumper and fender repainted due to paint damage. Brought the car in last Wednesday and got it back this Tuesday, as expected. I also got a full buff and detail, by far the best detail/buff i have gotten on any vehicle ive owned that i had it done to. Highly recommend these guys to anyone that needs to have any detail service or paint fixed.

★★★★★
Verified Reviewer
March 19, 2021

My daughter got her 2016 charger rt repaired here and it came out fantastic! Extremely professional and friendly office staff and amazing technicians and painters.

★★★★★
March 19, 2021

Best experience ever. I stopped in on a whim to see how much it would be to have some scratches removed and some detailing done. The price was so reasonable for the detailing, and they fixed the minor scratches free of charge. Best customer services, no hassle, quality work. I will absolutely be back for any work I need done in the future.

★★★★★
Verified Reviewer
March 19, 2021

Clean shop with professional service and friendly staff willing to go the extra mile to help serve their customers. Fully licensed and certified to handle repairs for almost any car in the world.

★★★★★
March 19, 2021

Jerry was awesome and explained everything that was being done to my vehicle.

★★★★★
March 19, 2021

I cannot say enough about my experience with Mohawk Collision Center. I had an accident the weekend before Christmas, and from my first phone call to picking up my car today, it has been a truly perfect experience. Everyone, especially Matt and Jim, have been friendly, knowledgeable, kind, professional, helpful and patient. They answered every question and concern I had right from the start and made me feel completely at ease and happy with my decision to have my car repaired there. I thank you greatly for everything!

★★★★★
March 19, 2021

Chose this place to install a paint protective film on my new Ram pickup. These folks did a great job and for a good price. Very impressed by the quality of work and communication. The shop was clean and organized. Check-in and check-out process was smooth as well. I hope I dont need to use a body shop again in the near future, but if I do I wont hesitate to use Mohawk Collision.

★★★★★
Verified Reviewer
March 19, 2021

Visited for an estimate on my small car damage. Professional and quick.

★★★★★
March 19, 2021

I hit a deer with my Chevy Silverado and brought it to Mohawk Collision Center. There was over $7,000 of damage to the front end, right-side bumper and grill. As well as the right front wheel and wheel well. The folks at Mohawk did an excellent job on the entire truck. Besides all the repairs, replaced parts, front end alignment and painting, they also completely cleaned inside and out the entire truck. Their work was the best! Id recommend them to anyone.

★★★★★
March 19, 2021

Kim,Jim and Tony are my dream team! I needed some body work repair done on my CRV and from day one they were so professional and nice ! Kim helped me with my rental , Jim with the repair details and Tony made my car fresh and new again . I highly recommend using Mohawk Collision for any car repair !

★★★★★
Verified Reviewer
March 19, 2021

After a minor accident I brought my girlfriends Jeep Renegade in for an estimate to fix the paint/body damage and the steering alignment. Not only did they give me a great price on the steering alignment, but they did the minor scratch repairs at no additional cost. Travis helped me with the estimate, brandon fixed it quickly and perfectly. Great place. Thanks so much.

★★★★★
March 19, 2021

I have had 2 vehicles repaired here and they come back better than factory, clean as a whistle and shining like Mr cleans head. Extremely proffesional..

★★★★★
March 19, 2021

These folks are amazing! They are not tied in to any insurance companies, so you know youre not going to get a deal between the two. The first time we used them was when I backed into my brothers car, mainly cosmetic damage, scratches, etc. We took it there, and they took care of everything right there while we waited, no charge! Recently, I had an accident with my Accord, and they were incredible. The insurance company kept playing games, never actually came out and looked at the car, just kept offering super low estimates. Mohawk Collision stayed on my side, giving them complete details of everything that was wrong. Brandon kept me in the loop, calling me every couple days to let me know what was going on. I picked it up today, just like new! Kudos to Brandon, Kim & Noel!!!!

★★★★★
March 19, 2021

They made things very easy for me because I never received the check so Noel called and Geico will be sending them the check directly

★★★★★
March 19, 2021

Too often in todays world exceptional customer service really is the exception. Weve learned to rarely expect it - until today. Mohawk Collision Center has not only exceeded my expectations they have REDEFINED the meaning of exceptional. Earlier this month I brought my GMC Yukon to them for front end repair work (I hit a really big rock). A year ago I had been hit by a large van and the entire left side of the vehicle had been damaged and the vehicle was barely drivable. The damage had been repaired at a GMC authorized dealer in the area. To my untrained eye, it looked o.k. to me. The day after I dropped my vehicle at Mohawk, Jim called to ask me what had previously happened to it because they found a lot of damage they werent expecting from my accident when they examined it. I told him the story and he explained that the original repair work was shoddy and the vehicle didnt look 100% repaired. A few days later he called me back to tell me that Mohawk had called Chevy/GMC (the manufacturer) and Chevy/GMC was going to pay to have all of the original work redone!! I was completely taken by surprise. Mohawk wasnt responsible for the work and they didnt need to take ownership for the bad repair. But they did. Jim called me every couple of days to keep me up to date and to apologize because the additional work kept taking longer than expected - thats how bad it was. It was only after I picked up the vehicle yesterday that the extent of the time and effort put in by so many people at Mohawk Collision was explained to me by Kim. Both the owner and General Manager of Mohawk Collision and Mohawk Chevrolet (their new dealership) were personally involved. I want to thank Jim (my wonderful contact who made sure I knew everything as it was happening), Kim (front end), Brian (technician), Travis (estimator - boy was he surprised when he looked at it!!), Carm (painter) and Tony (detailer) for the exceptional jobs they all did. It was a team effort. My vehicle has 100,000 miles and is 5 years old. Today it looks better than it did when I first purchased it. After I got home and looked at the exterior in detail, I realized they fixed blemishes and scratches on the right side of the vehicle that werent even part of either repair job. They wanted the entire vehicle to look shiny and new. That is going out of their way to please me. I am extremely grateful. I dont think I have ever received such exceptional customer service anywhere, ever!! They have a loyal customer in me and if I could, I would sing their praises from the rooftops!! If you need any work done on your vehicle, this is the ONLY place to go.

★★★★★
March 19, 2021

Travis and his team did a great job on my Lincoln. Excellent work and he kept me updated throughout the process. My car was completed on time and SPOTLESS inside and out! Thank you Mohawk Collision

★★★★★
March 19, 2021

Quality work ahead of schedule.

★★★★★
March 19, 2021

It is a good workshop and all the assistants take good care of you.

★★★★★
March 19, 2021

The whole process of my repair was stress free would trust them with my car over and over again!

★★★★★
March 19, 2021

I highly recommend the Mohawk Collision Center for all your car related needs. They are extremely professional and friendly. I had an accident a few weeks ago due to slippery roads when it was snowing. I called them right away and they helped guide me from my first call to the insurance company till the end. They made the whole process so smooth. They were excellent on calling me to give me updates on the insurance claim and the repairs and estimated time of completion. After bringing my car home I realized there was still something wrong. I called them and they told me to bring it back and they had the problem fixed in a day! I can t say enough about my experience. The whole team is great! Especially Noel and Kim and the gentlemen that worked on my car! I can t thank you guys enough.

★★★★★
March 19, 2021

I cannot say enough good things about this business. On the two occasions that I have called upon them to repair collisions to my 2018 Honda Accord they have been more than equal to the task on each occasion. Not only are the personnel friendly and knowledgeable, but the management acted in each instance as my advocate with the insurer thus guaranteeing the best and most complete repairs possible. And communicate...on each of the two repairs...Mohawk Collision Center kept me in the loop and informed at each stage of the repair process. Finally, I want to give a shout out to the staff with whom I successfully interacted..to Kim, and Matt and Tony and Brandon and Andy.. Thank You!

★★★★★
March 19, 2021

Amazing place, I would highly recommend it. They repaired my car after an accident. Not only did they do a beautiful job, they also cleaned my cloudy headlights, which I really appreciated! But more than that, they basically took care of everything, kept me up to date and helped me tremendously during a very stressful time. The staff were all wonderful, I cant thank them enough.

★★★★★
March 19, 2021

My first experience with Honda Collision and I was extremely pleased! Friendly, professional and quality work! I highly recommend Honda Collision!!

★★★★★
March 19, 2020

Had XPEL paint protection film installed here; wonderful job done with utmost professionalism

★★★★★
Verified Reviewer
March 19, 2020

Honda Collision Center did a fantastic job getting my car back up to its beautiful working order after the crash. The before and after photos only give a hint of how great their craftmanship is. You cannot tell that parts were traded in for other parts. You cannot tell that they took time to paint any part of this car. It all blends in perfectly and it works like new. Furthermore they left the inside of the car significantly cleaner than when I dropped it off. In the interest of full honesty there is one place they could do with improvement; communication. I was originally told that if everything was in order the repairs would take two weeks. At the two week mark I called hoping it was ready, and they said it would be another week. At that time I called again and then they said it was another week. Each phone call they had to go and ask the person working directly on the car, leaving me on hold or offering to call me back later. It made scheduling alternative methods of transportation harder since I kept hoping that it would be done, only to find out that it was delayed. It would have been nice if they called me with the updates, and if they had some of the info on hand for the current status of the car. That all being said, I didnt think their communication was bad enough to dock a star. Ill leave off with an additional note about their attention to detail. At the end they were running a battery of tests to make sure that the car was fully functioning. The pressure test for my brake lines failed. Upon further inspection they found a micro-fracture in the break fluid line and replaced the line right away. While it took extra time for me to get my car its absolutely better to not have to take the car back for additional repairs. Since the service was completed my car has looked wonderful and operated smoothly. I would absolutely take my car back here again, and recommend it to my family and friends.

★★★★★
Verified Reviewer
March 19, 2020

I was treated like ROYALTY for an insurance claim repair! Not to mention, the loaner was spectacular and the finished repair was impeccable. I would highly recommend them without reservation.

★★★★★
March 19, 2020

The folks at Mohawk Honda Collision Center took expert care of my bumper repair! They were wonderful and served as great advocates for me when it came to dealing with the insurance company. Special shout out to Noelle and Allison. Thank you!

★★★★★
March 19, 2020

Three years ago I was involved in an accident and Mohawk collision center was great. Recently something hit me in a parking lot and while there was no damage there was a scuff on the vehicle. I took my vehicle back to Mohawk collision center and they took the vehicle right in and buffed out the scuff mark. I asked how much and I was told no cost.

★★★★★
March 19, 2020

Really impressed with the Collision Team at Mohawk Honda. They beautifully restored the damage to our 2017 Pilot following a fender bender. They seamlessly coordinated the repair estimate and billing with insurance as well as getting us a rental AND finished the job ahead of schedule. Car was completely detailed and showroom ready when we picked it up! Thank you Mohawk Honda Collision Team! You went out of your way to please us!!!

★★★★★
Verified Reviewer
March 19, 2020

The staff walked us through the process of getting the car repaired and took care of things with our insurance. Very knowledgeable and helpful staff

★★★★★
March 19, 2020

i so appreciate the fact that Mohawk Collision Center exists. bought a new Honda CR-V in July 2018, 8 days later, being parked in a lot was rammed by a large cargo truck, when it was delivered back to me it was just as brand new as before. now October 2019 it was hit again and living 70 miles away i took it back to them again and also received my vehicle back as if if it were brand new again, detailed and repaired as if it just came off the lot. i dealt with Brandon, Alison, Noelle and Travis on the front end and they were all fantastic to work with and the techs and detailers on the back end all did a great job. A-One people to deal with with fantastic results. THANK YOU Mohawk Collision

★★★★★
Verified Reviewer
March 19, 2020

I had my car repaired for damage from a deer. The staff was professional and provided great communication. When I called about my car, each person I spoke to knew the state of my repair. When I received my car back, their work restored my car to like new condition. I would definitely use them again (although I hope I won t have to ).

★★★★★
Verified Reviewer
March 19, 2020

The Mohawk Collision staff was amazing. Brandon went out of his way to help me and keep me informed all throughout the process. The work came out perfect and the truck looked like it just came from the factory. Id highly recommend them to anyone needing body work.

★★★★★
March 19, 2020

They were excellent from the beginning. I appreciate them all there. From the car rental coordination to them making me feel for the situation great. Best place! No hassle! No BS.

★★★★★
Verified Reviewer
March 19, 2020

Having been to to other body shops in the area over the years and having had mostly bad experiences, I knew after buying the car from Mohawk Honda that if anything ever happened I would bring it to Mohawk Collision. From start to finish they were amazing. When I initially dropped the car off it was for some front bumper damage. After we went through the damages and they explained to me what that would be fixing the man asked me if there were any scratches on the car that he could take care of for me, I couldn t believe what I was hearing! I asked him to clarify what he meant and he repeated himself and said they would be more than happy to buff out any scratches while it was getting fixed, I quickly without much hesitation pointed out a few scratches I knew of which had been driving me nuts every time I had to look at them. When I picked up the car after it was finished I was surprised to find out that not only did they make the repair to the front and remove a few scratches but they went ahead and detailed the inside of my car too . They also facilitated a rental car and it was there when I arrived to drop my car off, they made the rental process very simple. All of the staff there were very professional, thoughtful and just very kind. I guess having had bought my car from Mohawk Honda I knew that I was in for an exceptional customer service experience and I was right. I would highly recommend Mohawk Collision, they will go above and beyond and most of all they will do it right! My car looks flawless inside and out. Much thanks to everyone at Mohawk Collision, you have lived up to my expectations and then some!

★★★★★
Verified Reviewer
March 19, 2020

Amazing staff and they fix your car perfectly takes awhile but they take everything apart and do it right the first time i never had a problem

★★★★★
March 19, 2020

Andy and his team are the best!! We needed our windshield repaired on very short notice, before leaving on a long road trip, and they generously fit us into their busy schedule. The service here is stellar and they treat customers like royalty. Not to mention the PERFECT job they do on all repairs. We could not recommend Mohawk Collision Center highly enough!

★★★★★
March 19, 2020

I can t say enough about Mohawk Collision. I have had 3 unfortunate incidents involving my car and brought it back to Mohawk Collision every time. Everyone at Mohawk Collision has been extremely helpful in all aspects of all of these incidents, especially Alison. They talked me through every step of each process. She helped me arrange my rental car pick ups and drop offs, and assisted me with questions about towing and insurance. Alison consistently kept me updated about how long everything would take. Each time I picked up my car, it was shining clean inside and out. The work was impeccable. When I had a question about a sensor going off in my vehicle, Kim told me I could bring it right in the same day and they took care of it. I would recommend Mohawk Collision to anyone and everyone!! If I could give more than 5 stars I would.

★★★★★
March 19, 2020

Had a vehicle repaired here based on the reviews I saw and WOW. They do not disappoint. They did an amazing job on the vehicle and they made the entire process from rental car, insurance company etc very easy. The entire staff including the estimator Bishoy I worked with were fantastic. I would highly recommend Mohawk Collision

★★★★★
Verified Reviewer
March 19, 2019

Bought a new car and had it delivered to Gerry for full Xpel wrap. Gerry and crew have wrapped several cars for me and I wouldnt trust anyone else with my cars. Amazing job. Such attention to detail and asked me to bring car back in a few weeks so that they could check the Xpel again after it is fully cured. Thanks again!

★★★★★
Verified Reviewer
March 19, 2019

Only expel dealer in area. Pro first certified. Outstanding workmanship

★★★
Verified Reviewer
March 19, 2019

Well since Im the lonely LOW SCORE, I guess my truck dont matter. My promise 1 week return date came and went w/o a call. I called them. Blamed on USPS. Next Monday. Came and went. No call. I called them. Some story about parts not in...Different plastic parts. Tuesday - No Call. I guess they didnt wanna give me anymore bad news. Wednesday - No Call. I called GEICO. They called the shop and said they didnt know when it would be ready. Maybe today, not for sure, but I could drive by and see. Dont nobody care about getting that truck out of their shop !?!??!!?? Well - Here it is.I finally got my Truck back. Despite their excuses about phone numbers and UPS. The truck looks Great !!! ALA Tony Tiger. I was very impressed how they replaced parts previously declined by GEICO, in their supplemental inspection. Matching Tuxedo Black with Flake. Technicians did a great professional job. Bedside manner could be improved by those that actually communicate with the customer. Overall, Ill say Quality Job - Well Done.

★★★★★
March 19, 2019

My car was damaged at a corporate location, and the owner had my car fixed at a Capital Region dealer that sells and services several brands. After THREE unsuccessful attempts to replace, tape (straight!!) and match the paint color (within reason) of a new bumper cover, and with me asking the dealer s Collision MANAGER each time did you check this job before telling me it was done? and then reporting my horror back to that owner WITH pictures each time to our mutual dismay, the owner finally had Mohawk Honda Collision fix it. They had my car ONE day and did the job perfectly. Lindsay and her management team mix a talented and attentive staff with a state-of-the-art facility and the results are flawless. A class act!

★★★★★
March 19, 2019

With the unfortunate events of needing the service of MCC not once but twice in less than 6 months it was incredibly reassuring to know that not only would the staff at MCC handle our repairs but also the communication with the insurance companies. All procedures were explained thoroughly and with reason which made it easy to understand and gave me peace of mind. The staff are first and foremost professional not to mention very friendly and helpful. I truly appreciate the ease that I had using MCC for our vehicle repairs, a special thanks to Brandon, Noelle, Nick, and Lindsey BTW our son loves the new pinstriping

★★★★★
Verified Reviewer
March 19, 2019

They did a fantastic job on our van! The peace of mind that comes with using a repair shop that knows your Honda inside and out is worth it. Our car was clean and ready for us when we went to pick it up looked like a brand new car.

★★★★★
Verified Reviewer
March 19, 2019

I had my van done their and the did a great job - no complaints at all

★★★★★
Verified Reviewer
March 19, 2019

Prices are high and if you bought a car from one of they sister stores there is no discount or nothing. Just unbelievable. Just left with my car I could not afford to get it fixed there

★★★★★
Verified Reviewer
March 19, 2019

Excellent service, they fix all vehicle brands & they handle the insurance companies. After repairs they detail the vehicle.

★★★★★
March 19, 2018

Great people to deal with, outstanding quality!

★★★★★
Verified Reviewer
March 19, 2018

They did such an amazing job with my Subaru. They were quick to get the repairs done, and it looks brand new. They even shampooed my carpets!

★★★★★
March 19, 2018

World class. State of the art facility and well kept. You could eat dinner in their paint room its so clean and cared for. The attention to detail is impeccable and customer service is great!!!

★★★★★
March 19, 2018

Amazing