Advance Auto Parts in Schenectady
1506 Altamont Ave, Schenectady, NY 12303, United States
About
Your local Advance Auto Parts at 1506 Altamont Ave in Schenectady offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
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Great prices and the staff is very helpful.
I went into advanced auto parts today stood there for 20 mins and got no help.I asked the guys name that sat there and didn’t help me with anything.He says Christopher why,very rude older guy who obviously is very lazy.So I leave because obviously no one in the store could help me find the brakes I needed.He stared at me giving me dirty looks as I left and I said nevermind I will bring my business to another store.Stay away from this store these workers are lazy and rude and should be fired honestly.
Worst experience ever stay away from this store at all cost Christopher is his name, doesn’t do anything stands their came to the store to drop off some packages mind you this is my job. Asks me how many packages I have a few more I say , Christopher starts screaming in my face saying I take advantage of the store I came to do my job. Very disappointed with my experience there has never been a limit on packages been going there for about 2 months dropping off ups packages. Never an issue. Christopher stands there as well still doing nothing just talking very lazy person and doesn’t have much of a personality. Mind you I’m a 16 year old kid just trying to be successful in life and this man is about 40 years old screaming in a teenagers face. Stay away from this store , I recommend nobody go to this store and I will be going forward with corporate for this issue !
I've Literally experienced the two most uncaring,unhelpful,unprofessional two individuals on the morning of 11/11. I was to by the male empl. "There's nothing I can look up and search aBout your vehicle"The female looked on YouTube for a fuse compartment. Which she couldn't figure out. As I asked her some questions about my vehicle for her to search I. The dataA base,she proceed to tell me that she doesn't drive a jeep.
Not enough staff at the counter to take care of guests leading to an impatient and unpleasant line of customers. Three or four employees walking around the back should be able to assist customers out on the floor or in line. Otherwise a very clean and well stocked shop. Staff was pleasant and seemingly knowledgeable. Cashier even assisted a customer place new wipers on his truck.
Bought two batteries from them in the past 2 years and both died prior to coming out of warranty. Brought them back and without (much) trouble... was given a brand new one. I hope these last longer than a year. Otherwise ordering parts online and then picking up has never been a problem.
Convenient location with knowledgeable staff. I didn't buy anything, but they were very helpful, and offered to special order the item I needed and have it next day. If I lived near their store I would have gladly done business there. With four other people in the store, they handled all customers with equal importance. Not only did they look up the item I needed, but also offered suggestions for a like item. It may be just a parts store, but the people working there are far from average, mostly because they treat each customer with their undivided attention.
You know, I appreciate the workers at the store. I admit that I am not happy how some of the customers treat some of the employees from the times I have been there, thinking they are these master mechanics when they are only trying to sell and help you get the parts you need to get the job done. One in particular who has been treated pretty harshly by customers when he had difficulty trying to find or explain parts to them. Calling him things I will not say here, making fun of his speech impairment and those people should be ashamed of themselves. Seriously, if you have that much anger and hate that you need to bully an employee who is trying his best like asking why is he even working there when he has difficulty finding the product for you then you need to take a hard look at your life.
Very helpful
Great prices and service, purchased wiper blades and they installed for free...
Found what I needed
6/2/23. 6 pm, enter this business looking for a radiator hose, old.part in hand. The service worker ( i use this title loosely) tells me the customer I have to have the part number before I can purchase this hose. Are you kidding this is the worst I ever seen. This breathing thing needs training, not fit for this postion.
They get you in and out better this time
Stopped today to purchase a Die Hard Silver battery for a 2015 Acura TLX V6. Was given the wrong group size battery. So I bring the original battery which is about 3 shorter then what I was given. Salesman looks the on the computer battery again and brings out the Platinum Die Hard which was the correct group size. Im like it doesnt make a difference between silver vs platinum they are both the same group size... He argues with me and shows me the computer screen.... Silver was the wrong group size, when I bring the OEM battery match it regardless of silver vs platinum.
Need a spark plug went got 1
Fast service friendly employees
Adrian was friendly and very helpful! Would definitely shop here again.
Bought front rotors and ceramic brake pads and went to install them and one of the brake pad clips was out of spec and did not fit. I brought the pads back to see how to resolve the situation and they acted as if i dont know what im doing and that i was installing wrong. They told me if i give you new clips you are still going to have the same problem. They did wind up giving me another set of clips but there was no reason to make it seem like i dont know what im doing, ive installed plenty of brakes. They put the other clips back in another box as if there was nothing wrong with them. I hope someone else doesnt get them because they are deffinately not right. I installed the new clips with no problem. Edited: I wound up receiving these same messed up clips with another set of pads months later and had the same exact problem as they didnt fit and had to go back and repeat the same exact process. Ridiculous! Ever since my business has been with anyone other than advance auto.
I went to get windshield wipers. I was helped immediately and the man behind the counter even helped to install them for me!
Nice shop Good choices of auto parts
Every time I buy parts at this place its the wrong thing kind of hard to exchange apart when you got your car apart with the tires off of it
Friendly and helpful staff
Thanks to an employee here, it was a speedy process to test my old car battery/install a new one. He was a huge help!
Clean, friendly, and fast!
Very helpful with everything
Wow what a surprise advanced didnt have the part or the tool i was looking for. Save your self some aggravation and go up the road to autozone.
Terrible. Brought in a battery which needed a charge. Came back 24 hours later and they forgot to charge it. Manager assured me he d charge it. Came back 24 hours after that, picked it up and installed it. Dead. Brought it to AutoZone where they confirmed they didn t put it on the charger again. Complete waste of my time. Go somewhere else where they actually do what they say they ll do.
Went in looking for a specific part for my hyundai that was said in stock online. Talked to one of the employees asking for it, the man sitting in the stool at the other register interrupts and says I dont stock hyundai parts saying it rudely. Well, the man that was helping me found the part in stock...so, place is rude and they dont even wanna sell you the parts they have in stock!
Extremely professional and helpful
Always seem to have my parts if not they can order with no issues. Staff is friendly and some what knowledgeable.
Staff has been helpful thru the years.
Nice knowledgeable staff
They were wonderful there they took care of me and then some I would recommend anyone to go here
Helpful
went to get oil and filter, they are not going to carry the filters anymore that is on the bundle price. I picked another filter, that was the same price as the bundle price filter, but would not do the bundle price ? So they have a bundle price that is bogus since they do not have the oil filter. switch and bait, No longer will i buy from them.
I needed a particular nut driver the counter man was great had a pro set and a novice set of ratchets to choose from, I was in and out I usually go here for parts, they are close on Altamont Ave near home who could ask for more.
Awesome place great deals so safe with every customer.
Not bad, needed to rent a 2, 3 jaw puller for bearings. They had the kit I rented it. Easy enough. Kit was like new.
Nice
My check engine light came on and they said they couldnt check it because of the virus. What??? My car doesnt have the virus !
Fast wasnt much help with opinion not a big selection modifying interior
They got what i was looking for at closing time from another store.
I just stopped there very briefly to make an important cellphone call. I have been there before in the past, and the staff is quite helpful. My car is 10 years old, and they found the running light bulb for me right away. Im not sure, but I think they might have put it in for me??? (It was quite a while ago.)
I bought a battery for my car today at this Advanced auto parts and the manager and employee working were very helpful and even kindly installed it for me. Great customer service and very helpful
Very knowledgeable. Found the three correct windshield wipers for my van and installed them free of charge for labor!
Helpful employees
Bust place for auto parts!
Great staff highly recommended
They never mess up my order, always give me the right parts
Great take- out experience!
Good prices
Used to have a super solid crew about 2 years ago.. After Peggy left the place kind of took a dive.. Aaron came back and helped make it better again.. Now hes gone.. Mike is still there at least, but other than that the store no longer has anybody with any real knowledge..
They have always been a huge help!
Good for some things and bad for others
If you love your car you need to visit
Got My parts and Stuff I needed Quickly
Knowledgeable staff
Helpful staff with great advice. We found what we needed. Great selection, reasonable prices. Easy parking. Overall excellent experience. I highly recommend this store for convenience and wide selection of products. Also nice location with ample parking.
Very helpful staff.
Always have what you need. If they ever dont, theyll get it!
I was given the wrong part but it was quickly fixed and handled professionally
Very helpful staff
Always helpful.. If they dont have it..they get it for you.
Excellent service
Great help
Great service and very knowledgeable
Awesome service
Live this place! Always have what im looking for
Awesome service. Went to get windshield wipers and they even offered to put them on for me at no extra charge.
If you need something they have it or will got out of their way to make sure you get what you need
Great place ,price and service
Very ccurte helping customers of what they need
Always great service.
Very easy to find what I needed check out was quick and friendly
They are always pleasant to you they try there best to help with your problems. Love shopping there.
Great service
Parts for your car
Very helpful people working there
The best place in Schenectady to get your car parts and the best person to get that from is Mike & his crew commercial desk @ Advance Altamont ave . Thank you guys
Very helpful ppl
Excellent customer service
They Always Had The Right Parts For My Cars All The Time
Went there to have my wiper blades replaced While the employee was changing the wipers he CRACKED my windshield. I am waiting to here from their insurance claim department.
Very helpful.
Dependability
They have what you need, but customer service sucks.
Knowledgeable staff even had an obscure part I needed.
Love the guys that work at this store every part I ever need is there
Great service
Great customer service
Been my goto store for years
Youd have to pay shipping with online parts stores. Thanks for the tip, Mr. Manager. After returning THE WRONG PART *the assumption Id get the right part the FIRST time was why I went to your brick and mortar store* I notice I am not being refunded a $6 shipping fee. No one told me about this fee and the part wasnt even $6. So, I paid $6 for THEIR mistake and wont be doing a lick of business there again. That was the managers response....What CROOKS.
Okay but call ahead to make sure they have your part.
Pretty much live in this place. Always here the employees know me well. Always friendly and helpful
Knowledgeable employees
Prices not very good
I love advanced auto, they are so truthful and they wont discourage any job you bring to them. I like to do my own work on my cars and they are always honest and helped me get what I needed.
of the advanced locations this one usually has the best service.
Helpful staff
The staff was helpful with finding what I needed. Would recommend!
Free engine light checks.
Most employees are very helpful some can be rude.
These guys are awesome they helped us when me and my husband were from. Out of town out big truck broke down and they went above and beyond to help us even gave us a free ride to a hotel amazing employees!!
They took my oil from me changing my oil with no issues.
Very helpful counter people, assisted with loading outdated grease gun, most appreciated.
They were unable to identify or find a part for my truck. NAPA had the product in stock, and laughed when I told them the runaround I got at Advance. Ill be back, but cant rely on them for parts when needed.
Good people! The staff is always friendly, helpful and knowledgeable in my experience. I also appreciate their charitable giving, specifically their support of JDRF (Type 1 Diabetes) with their sneaker sales.
The advice one gets here from the guys is spot on. Very helpful.
Very helpful
