AutoZone Auto Parts in Schenectady
1129 State St, Schenectady, NY 12304, United States
About
AutoZone State St in Schenectady, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Schenectady, NY or call us at (518) 377-6755.
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Luke is the man. He handles pressure with ease. Knew his stuff.
Terrible experience. They don't know nothing about cars. Part never last.
Worst store I've been to refused to change my battery because of how cold it is then stood outside anyway to talk to someone in there car
Tavesh had a very bad attitude, had to push and beg for him to help us install wipers.
Positives: Plenty of parking. Store was clean and well organized, good signage. Negatives: Staff was not attentive to customers. Two workers at counter and only two customers. The works spent more time chatting with each other.
This was by far the best auto zone I ever went too, a employee guided me in the right path with helping me change my breaks and even helped me when I had a issue with the caliper pins, he explained to me everything throughly and went out of his way to physically show me how to do it, this man deserves a big raise I will definitely keep coming back to this one, thanks again
Jairam (Jay) provided exceptional customer service. I'm a senior and this young man gives me hope for our future. So patient, knowledgeable, helpful and personable. My daughter's windshield wiper flew off and there were so many options to chose from that I was at a loss. Jai looked up the ones she needed by her license plate-how awesome! Thank you Jai and Happy New Year!
Andy ,Andy,Andy ,Andy makes this place what it is. I would not shop here otherwise. I've been shopping here for the past few years because of him and his knowledge of cars and common sense. I can't tell you how many times other associates have given me wrong information or parts, I really wished he had his own parts store and garage he would have all my business and friends business. I send everyone I know to this store when I know he's working. Everyone should learn from him he's personable, friendly, and always greets you with a smile and conversation. He will also give it to you straight with no chaser so you will know what needs to be done to your vehicle..I would have given this store 5 stars but there's only one Andy.
Great helpful folks
Brought break pads and rotors, not expensive fast service
Great service
I am a commercial customer and the store smells like cat litter.
Just fine
Great service
Very helpful, and knowledgeable.
Great prices and good products but avoid speaking with Andy. He will sell you the incorrect parts and tools
This store seldom has the parts I need but I get it, they dont actually provide same day parts that people need, like sensors, gasket covers etc..However, the biggest issue is the tardiness of opening..This is the 2nd time in 2 weeks I have been waiting for the store to open..operation hrs say 830am on sundays..I have been sitting out here for over an hr and a half..this is the closest store to me and I had to wall as my vehicleis out of commission..UNACCEPTABLE
The presence of most of the needs and the possibility of submitting a special request and dealing well and checking all the engine lights for free, cleaners, and they have interior accessories for luxurious cars
Very helpful
Ppl were nice enough, but I didnt find what I was looking for. Had to go to another Advance Auto.
I waited a week for a part to come in, they said they will call when it arrives, so I waited my entire day for a phone call that never happened. Ended up having to call them to confirm my part arrived and by that time it was 6pm and the day was wasted. Thank you for wasting my time when my part was probably sitting on the shelf all day. Rude customer service from your lady workers, shame on you.
Very helpful staff
Great place to get ur parts
The store manager Tom went above and beyond!
Very good I love it
Went there 2 days in a row & on both days was greeted respectfully & assisted fully. On both occasions the associate was knowledgeable of the parts I needed, they did the due diligence to find the parts & the one associate went the extra mile by showing different price options & explained pros & cons of each. Although I did not need assistance carrying the items out to my car it was offered on both occasions & thats much appreciated. I highly recommend this particular Auto Zone.
Great staff and so knowledgeable!
They had exactly what I wanted
Guy I talked to was lost
Joel is the coolest mechanic at autozone he we t out his way to fit my mom headlight if u see Joel he gonna get your car right
Walk-in very nice made sure I was being helped. They checked me battery and alternater for free. Gave me some tips to help with my situation and shared a little of what they do with the vehicle the have. Recommend some things as well.
Andy was so knowledgeable, friendly, and helpful. Thank you!!
I have to say I never give a review but the service I received today was the best I have ever experience in AutoZone ask for Tom he is the best and will help in anyway he can I went to the one in Schenectady on state street
Fast and friendly service!
They were great from start to install of my battery. First the rep, she recommended one was less but better in cold, install guy great!
I got jumped by 3 kids in the Auto Zone parking lot. Auto Zone employees called the police and stayed with me until the cops showed up. Thank You Auto Zone employees.
Very helpful
They were super kind and helped us find better way to save money lol
They were very helpful and pleasant .
Friendly professional staff always offer assistance. Highly recommend.
Good Cerbisio
In and out with the needed part in less then 10 min. Friendly prompt service!
The store is very good, it has most of the parts for my car and the workers are very friendly, congratulations.
Great store. Great friendly staff. They are very knowledgeable and helpful. They take time to make sure you are getting what is need in a timely manner and great price. The workers tend to go above and beyond in many situations. This auto store has plenty of parking, great selection, and is located along the bus line.
We were driving up from Arkansas and our wheel bearing went. We found the nearest Autozone and was expecting to be back on the road within an our. Well, things were siezed up and the store manager came out periodically to help us! He was our saving grace and we are very happy he was working this day!!!!
Called to make sure receipt was on my account, was told Im asking for alot and receive attitude from the female working at 10 am on 5/16/21. Extremely unprofessional and rude. Will not be returning.
Great prices, great customer service
Just got off of the phone with one of their staff,they need to hire more of those that have better social skills,only reason Im even going there now,stems from them simply having what I need,I will be taking my business to other establishments in the very near future
Too expensive
Very helpful.
The workers act like they know mechanical work, but didnt know anything. I knew more about cars than them.
They have what want but the service is bad
Great location. Rich was super helpful and was able to get me what I needed in a proper and timely way.
Went there with a check engine light on, they have the device to check codes. Within minutes knew it was an emission issue. The clerk suggested a fix for my gas cap and it worked, light went off and has stayed off : ) Guy saved me a trip and $$$ going to a repair shop. Clerks always polite, place clean and fast service.
Went here today with my husband due to my battery terminals being corroded (questionable if my battery was actually leaking). This has been a problem for a while now and I Figured it would be best to just get a new battery to avoid any issues in the future. The gentleman behind the desk with glasses (never got his name) double checked we got the right battery, checked my current battery level (which was weak), and changed it right at the store for us. Since it has been corroded for some time he got different cleaning supplies and cleaned up the area throughly, even under where the battery sits. He made sure to grease it and make sure it was good as new. My husband and I waited inside with our 2 month old daughter while standing inside waiting another man who I assume was managerial cleaned off a chair and brought it over for me to sit while holding my daughter. Never even asked for it but was so thankful he was being so kind. Just overall pleased with the service, the kindness, and those two gentleman going above and beyond. It s been a crazy year for us all and it s just nice to know there are still good people out there and excellent customer service. I will definitely come back, Thankyou both again so much if you re reading this, merry Christmas :)
Always so helpful and knowledgeable
I was helped right away. A nice man changed my jeeps key battery, then even came out to make sure every thing was working properly. If he reads this I want him to know its been working properly again! Thanks so much!
Auto Zone at 1129 State st. Schenectady,NY I needed a new battery 3 other places, including an auto zone said they couldnt install one. The State st auto zone has their act together. Swapped out my battery and were courteous. Got it done in record time.
Always i get great service for James hes advice is a great thing for me.
The employees here actually knew about car parts and were able to help me get the right parts the first time . Would definitely recommend this store to any one in the area
Hospitality good and they help you right there on the spot
Good place, excellent service and many accessories
Really great I always shop there
Staff is always helpful.
Gave wrong parts as usual
They have very good service and I recommend them to friends and family
Order an item. They received it. But never called me. When i finally got it. It was the wrong one. Order another one. And got it the next day. To find out. They order the same item twice. Instead of ordering a left and a right. They ordered 2 lefts..
Good service
Nice customer service
Ppl in this AutoZone are very helpful
Great
Professional and nice
They have all your auto needs. Thanks again!!!
Nice ppl and they always ready to hep
They are always helpful..... always love this place
Good spot
Great u had a associate by the name of Xavier and was exceptional in helping me with my problem.
Staff was helpful and quick
Very helpful even when I wasnt sure what I needed
Excellent service and customer service
The people working here are helpful and friendly.
Very Helpful folks !!
The best auto zone Ive ever been to
My brother shops here all the time because the store and the staff are great there.
Fixed
These guys have kept me going for over 20 years...thank you my! friends
Commercial pro sales department needs new Manager, Shockingly poor attitude, Zero customer service skills and Has a very limited knowledge with all things automotive when challenged. I cant understand how this man has made it so far.. definitely hurting your commercial sales
The employee that helped me was so polite and friendly. He was so knowledgeable about my car and was able to get me back on the road so fast. Awesome
Good place to shop
DECENT staff and ok prices
Always have whatever I need in psrts
Staff was knowledgeable friendly got me in got me out thats what I want
Pros: Fast service Well Stocked inventory Helpful staff Cons: A bit expensive compared to others.
Bought car parts
The staff was very knoledgable and gave me the information I needed
They have what you need if not theyll find it for you
Good store
Very helpful people
Ive been going to this location for my vehicle parts for so many years I lost count they are very helpful, they hire females dont under estimate the knowledge of the women there.
Fast Service
Had what I needed..... auto parts shop, youd expect that
The general automotive knowledge base with the employees is real hit or miss at this location. Am I the only one expecting that if you work in an automotive store you should have some general knowledge about car care/maintenance, or at the very least an idea of what the MAIN parts of the engine, steering, brakes and electrical are and/or the location or general vicinity in which theyre located? After all a store name this is considered a part of the SPECIALTY services industry, not that of the general merchandise! Or perhaps Im asking TOO much?! Other than this the store usually has most parts in stock which is helpful!
Awesome family run business. Good prices
Staff very helpful
All the parts you need at a good price
If you want to fix your car, go someplace that knows cars and the parts that go on them. High prices...which is odd because all they sell is oil and windshield wipers.
Love this place always helpful and they know there stuff
Terrible service
Site needs more than just help
Helpful and pleasant workers. Always willing to lend a helping hand. Great place.
Terrible service..took me 10 minutes to find someone to help me find something
Ok
