Lia Nissan Colonie Auto Repair and Service in Schenectady

Dustin Rose is an excellent service professional! He s always very welcoming and makes my appointment seem less and enjoyable! Very comfortable environment! 10/10 recommend!!!

Ryan Myers is a special fellow

Bryan Casey in the service department at Lia in Schenectady is very knowledgeable and helpful. He is always willing to go the extra mile to help you. I appreciate his honesty and professionalism he brings to his customers. Thank you always for your help.

I think this review is for my 2023 Nissan Altima. Routine visit. Oil change, oil filter, tire rotation via pre-paid maintenance program. Also, NYS inspection. Work completed in a timely manner. Also, identified a need to drain and replace brake fluid at the next visit. Always easy to work with Bryan at Lia Nissan.

Brought my car to get fixed because I got hit and needed my door replaced. I told them I had a breathalyzer prior to them taking my car. They called four days later and the guy told me that that shouldn t be his problem that I have a breathalyzer and he wasn t going to do the work. Will never go there again the guy was a dick on the phone

Tim, the service manager was great. He called me to correct a minor issue. It was handled quickly.

Bryan Casey is the service person I use everytime,m, he is trustworthy and keeps me updated on all my car needs. Would absolutely recommend going to him!

Great service!

My vehicle required more work than initially anticipated. Dustin Rose, my service advisor, kept me informed of the progress of my vehicle. He was very attentive.

Nice people!

Quick service, good communication.

Bryan Casey was very helpful and courteous.

My first 5k service at Lia Nissan and I must say I have found a new home !! Ryan Myers went out of his way to answer all my questions and was very friendly and personal about it !! Plus when it was time to pay my bill a nice coupon had already been applied to my total amount. What a pleasant surprise

Ryan has set the standard for service at Lia Nissan Schenectady. I had an issue with my rear differential. My mechanic of 25 years noticed a leak while conducting annual NYS inspection. Because I have an extended warranty from Romeo Toyota where I purchased the 2019 Frontier. I had to go to them. The lead mechanic from Romeo and his service manager Walt, stated per invoice no leaks no problem. I had to get a third person because someone was not telling the truth. After explaining to Ryan he set up an appointment. After the Lia tech looked at the differential it was painfully obvious it had a leak. Ryan did his due diligence between the warranty company and the existing warranty from Nissan and was able to correct the issue. It is a relief to know there is still credible and diligent people out there providing the extra step to help the customer. Lia had no skin in this game except the desire to help a customer that was put in a position to distrust his mechanic or Romeo Toyota. Lia has proven to be the WINNER here. If you want a dealership that sets the standard for service Ryan and Lia Nissan is your best bet. Lesson learned for me stick with the winners at Lia. Thank you Ryan you are a true professional in what you do.

Ryan Myers at Lia Nissan is Outstanding. He shows knowledge and empathy. He cares about the customers. Lia Nissan is lucky to have him.

Dustin Rose of Lia Nissan Service was truly professional in communicating service provided and asking if I had any questions. A definite asset to the Nissan community.

Bryan Casey = rock star. This guy went above and beyond. Outstanding. Highly recommend.

thanks to Bryan Casey, he took great care in helping me with my problem.

Bryan is the bees knees! Spectacular service!

Ryan Myers went above and beyond ensuring I ordered the tires I wanted and would be most happy with. Ryan continues to provide an extraordinary service every time I schedule maintenance.

Very friendly and knowledgeable staff

Alyx was phenomenal. She got me right in and right out where I was having issues with another dealer they fixed my issue that same exact day I called. To my surprise as well, they even washed my vehicle before they gave it back to me. I was only in their building for maybe an hour. Phenomenal service and really awesome people

Bryan Casey is very professional and cares about his customers.

When I brought my car to Lia Nissan of Colonie On November 12, 2024 for Service, I was greeted by Ryan Meyers. He greeted me immediately. The Service was excellent, And Ryan provided Great service.

Very knowledgeable and efficient service staff.

Bryan Casey at Lia Nissan of Colony provided amazing customer service when I went there last week to have my oil changed. He didnt try to sell me anything extra, and he kept me up to date on the progress while I was in the waiting room. I will definitely be returning again.

hey there. bryan casey was my service advisor for the day. he took very good care of me. he was helpful and knowledgeable. while my service was pretty routine, ryan still was very attentive to my particular requests. thanks!

RYAN MYERS was courteous and professional. I came in for my first 5,000 mile oil change and tire rotation and the turn around was quicker than expected. The car was even washed! Thank you Ryan.

Great service. Advisor Ryan Myers was very helpful.

Brian Casey helped me out scheduling my service and took care of everything in good time Thanks

This place is always accommodating, customer service is amazing and Dustin especially goes above and beyond!

Thanks so much for repairing my car in a timely manner, and keeping in touch with me. Also for understanding my finances and finding me ways to save money.

Dustin Rose was great as always. Very pleased with my service at Lia, always a pleasure.

The Service Department at Lia Nissan is excellent!! They value my business and it shows in the way they approach me as a customer. They treat me like one of the family, especially my service rep Ryan Myers! Many thanks to him for making my experience painless!

Outstanding service and people. I cannot recommend this dealership high enough.

Dustin Rose is a great service advisor at Lia Nissan. He does a great job and is easy to work with. I am very happy with the service department and recommend them highly.

Dustin Rose really made sure I got exactly what I needed. He was very helpful.

Ryan Myers was very courteous and friendly went in for an oil change. Pedro was also amazing although he was busy he took some time out to chat with me, made me feel comfy and made sure I was all set before I left. kudos.

Had a great service experience at Lia Nissan of Schenectady yesterday. Service advisor Dustin Rose was patient and helpful as always! Highly recommend!

Ryan Myers was very pleasant, took my car right away and got my inspection done quickly. Also, got someone to help me with voice activation and Seri. Problem was corrected.

Took 1 extra day and they forgot to buff headlamp. But car looked mint

Service Advisor Dustin Rose is always excellent. He remembers me and my two Frontiers. We share some common history, and we usually have a nice chat. He consistently helps with whatever service issue I am there for, ordering parts when necessary and getting me in and out quickly. He has even called the service tech to come out and talk to me about the issue I had.

Dustin Rose is the best service advisor ever! He got me in on a Saturday morning for an oil change, not only was he friendly but I was in and out in 45 minutes. Thank you Dustin!

Very well

My Nissan Altima was brought in for an oil change etc. to the Lia Nissan Colonie location July 10, 2024. The service rep who helped me, Dustin Rose, was excellent. He explained what was to be done, looked at an issue Ive had with my front windshield and assured me they would take care of it, and made sure I was comfortable in the waiting area. When done he walked me to my car and explained what was done. Dustin was pleasant, knowledgeable and a great representative for Lia Service Dept.

Brian Casey was very professional and accommodating. He kept me informed about my vehicle and was pleasant to deal with.

Bryan Casey was wonderful. He explained everything and was very thorough.

I came in without an appointment because my check engine light came on. Justin Rose and his team were A-mazing! They figured it out pretty quick, called me every step of the way, and fixed it the right way. It was the grille lights I did myself. Lesson learned. Needless to say, their kindness & professionalism was gold standard!!! I ll be a customer for life! Thanks Dustin & the Lia Nissan Team ~Kim 24 Nissan Frontier

Bryan casey was very good,polite attentive and helpful on a call afterward concerning tires.

Thank you Dustin, for taking such good care of my car and listening to my concerns. Sorry it has taken me so long to post. Jacklyn

Brian was great. Explained exactly what services were included and gave me a coupon.

All work was done quickly and I was kept informed Thank you Dustin Rose

Bryan Casey was very professional and excellent in addressing my annual New York inspection. I was amazed how fast it was done. Truly indeed, Bryan Casey is an asset to Lia Nissan of Colonie. Thank you very much, I do appreciate it.

I recently had my 2023 Nissan Rogue serviced for a warranty issue with my battery. Dustin Rose was very helpful and extremely understanding. He kept me advised of the status of my repairs and had my car back to me the same day! I would definitely bring my car back to have it serviced at Lia Colonie.

Thanks Bryan Casey for all your help!! Much appreciated!

Bryan Casey was friendly and knowledgeable. He kept us informed and updated during our service appointment.

Dealing with Dustin R. Is the best part of my visits here! Only service advisor I ll deal with! So helpful and accommodating. Thank you for your amazing service 100% of the time.

Bryans the best! So personable, he remembers my odd little Sentra and all its quirks every time. Always makes sure to catch any possible issues my car is having. Even if it hurts my wallet, Id rather at least know about it then let it get worse unknowingly. And their courtesy Lyft service is top-tier customer service! It would take weeks for me to be able to schedule an appointment otherwise, only having free time on weekends. I love being able to just drop my car off and get a ride to work, its something more mechanic places should offer.

I have been a loyal customer of Lia Nissan for more than 30 years and have always been incredibly satisfied with both their sales and service departments. As usual, Dustin Rose in the service department did an outstanding job when I brought my car in this week. I was able to get everything done quickly and get to my next appointment on time. I am very happy that I can always count on the best service from Dustin whenever I have questions or need to bring my car in. Thank you!

Ryan Myers was a big help to me at Lia Nissan in Colonie. He helped me to get everything done and made me aware of a potential problem with my car.

Very fast and efficient service. Bryan Casey is excellent!

Bryan Casey was able to secure the part and schedule the installation in one day , which may not seem relevant but when you drive as much as I do and your driver side mirror is damaged, the one day turnaround was a blessing. Thank you John Licciardo

Dustin Rose provided great customer service.

The service at Lia Nissan is superb. Specifically, Bryan Casey was very welcoming, professional and communicated what my service needs were and how it would be accomplished.

Dustin Rose was great with my service. Got me in and out in a timely manner and personable as he remembered me from a few years ago.

Dustin rose from lia nissan does a great job for you. Keeps u informed goes out of his way to help

Bryan Casey was a pleasure to deal with at Lia Nissan. He helped me with all my needs, and was vry professional.

I went to Lia Nissan because my car was making a rattling noise. When I got there I was greeted by Haley Carmon. She was very nice and listened to everything I had to say. When she came out and told me what was going on we talked for a few minutes. She was so knowledgeable in what she was telling me and made me feel at ease. Im so happy that she was my service advisor and I recommend her to anyone who goes there. Thank you Haley

Professional and efficient every time I go in.

Worked with Bryan Casey to get some service done on my car he was excellent, very responsive and knowledgeable. I recommend talking to him if you need any help!

Oil change & tire rotation Bryan Casey was my service advisor and got me in and out in a timely manner 30 minutes was very satisfied.

Lia Nissan always takes good care of my car and of me too. Dustin Rose knows me and my car. He s always helping me by pointing out discount and coupons. I feel appreciated at Lia.

What a great experience we had. Deon Robinson made our purchase easy and painless. Highly recommended.

Haley Cameron was excellent

Dustin Rose is top notch service advisor. Prompt and accurate information.

Bryan Casey was efficient, polite, and extremely professional. He made sure to talk me through everything and answered all my questions. He kept me updated throughout the process. One of the best experiences i ve had with a car dealership!

Haley Carmon was great!

Bryan is always very helpful, he explains what is to be done and lets you know the cost. A pleasure doing business with him, keep up the good work.

Worked with Patrick who went over everything in detail, and provided excellent service

15 years of experience at this dealership great staff and service Ryan Myers is the service specialist I met recently excellent service professional, friendly, flexible, Highly recommended!

Bryan Casey took care of checking me in for my recall on my 2013 Nissan Rogue. He was charming, professional and was pleased how quickly things went. I appreciate the great service.

Excellent, fast service every time I m there. The staff there are extremely friendly and Bryan is an awesome guy.

Bryan Casey was extremely helpful with my car. I initially brought the car in for an on and off squealy noise. After discussing the issue with Bryan it was concluded that since it was on and off and sporadic, I should just go ahead and drive the car. He offered his card and told me to call him directly if it got worse and was more frequent and he would get me into the shop. About 1 week later I called Bryan, since it seemed to get worse. I was most impressed with the fact that he was able to get me in the same day. This made a huge difference in how I was able to plan my week. While in the shop Bryan kept me informed as to what was going on and after the work was done (which was something rather minor) reassured me that the work done in the shop took care of the problem. It has been running fine since! Bryan was courteous, respectful, honest and genuinely caring through the entire process. He followed up right away with an email and provided me with another contact number I could use in the future. I will certainly be working with him down the road when I bring my car in. Thank you, Bryan!

Bryan Casey has been taking care of my car needs for 5 years now and is always courteous and thorough. I m always able to get an appointment at my convenience and any concerns are taken care of and explained. Thank you Lia Nissan and Bryan.

Great manager qualties, Bryan Casey! Efficient and courteous. Thank you.

This is my first time at Lia Nissan and I was welcome very professionally by Dustin Rose He was very helpful and kept me informed of everything being done to my car I was very happy and satisfied overwhelmingly and certainly will do business again with Lia Nissan I dealt with other Nissan dealers in the area and wasnt very pleased with their assistance that they couldnt even figure out one thing why the tire indicator kept going off they didnt know enough to reset the tire pressure on the dashboard I had to read the book and tell them what to do But my experience at Lia and Dustin Rose were excellent

Great service good people Dustin took care of me

Bryan Casey is such a wonderful person and super helpful. He always has a smile on his face and works efficiently. I will always come back to Lia Nissan.

Bryan Casey has checked me in several times and I appreciate his professional and friendly manner. I feel relaxed and comfortable asking him questions.

Dustin Rose always gives great service and takes care of my car needs hes friendly and knowledgeable and takes the time to go over everything with me.

Great overall experience. Our sales person Dennis Sunkis was awesome and overall experience was seamless.

My nephew brought his mother car for service I took him there to go over repairs needed they were very good about what they needed to do very helpful in explaining repairs and parts needed

Love Lia Nissan the salespeople and the manager always treat us great. I left there with an SUV I wanted the payment I wanted a third time buying from Dave Bertuch!!!!!

Parts department was very helpful

14 years and still loyal.

Great and very professional Dennis is the best would do business again

They took care of my family and I. Our Nissan Quest needed some work and they fixed it in no time. Thanks again!!!