1597 State St, Schenectady, NY 12304, United States
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Schenectady, NY Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
My son brought his 2011 Ford fusion to their shop because it was loud. They put it on the lift and told him he needed a new flex pipe. $580 job, I got under the car and it was too loose bolts on the flex pipe. So I tightened them up loud noise gone. This place cannot be trusted they would charge my son $580 and have just tightened up two bolts! Do not go here!
Came in with a very messed up alignment after hitting a curb from black ice. Came in around 3:30 and doubted it would be ready in time from the degree of damage. Hour later with great service it was done! Cannot recommend more
I had a disappointing experience at this Midas service center. I brought my car ('07 Honda Accord) in to address error codes P0456 and P0443, but the issue remains unresolved even after the repair. What’s worse, I was charged for an OEM Honda part, yet a generic, no-brand part was installed without my knowledge or consent. This lack of transparency and poor communication is unacceptable. I expected better quality and integrity from Midas. Instead, I left with an unresolved issue, unnecessary frustration, and distrust in their service. I hope others have a better experience, but I cannot recommend this location based on mine.
I was told by another dealership that I needed breaks my brakes were low. Jim told me to come in he would take a look at them he didn't even charge me to do so they took apart my entire car checked everything over and told me that I got another 10,000 miles to go before I need to have any breaks done! I am so happy that I finally found an honest place to get my brakes someone who cares about my well-being and my money! Jim I will come back for my brakes every time I need them done the service was excellent the people were friendly it was fantastic I even had some fun with some of the customers that were in the shop at the time. Thank you so much for your honesty!
Kinda concerned? I paid 69.99 for a synthetic oil change and tire rotation. Waited about an hour (I didn't have an appointment) when they came out to tell me that I was all set, I asked about the services completed. Tech said that the tires were fine. But that they didn't do the rotation. I felt like I had to stand my ground and say I paid for the rotation id like the rotation. But be careful, I wouldn't send my wife or daughter here. I feel like they might try to take advantage of them?
Made an appointment for an oil change and wheel alignment and it took 4 hours. The service was horrible. The car was not worked on for over 2 hours because I was watching it the entire time when the manager comes to me to tell me that I have a nail and he will let me know the repair price. I told him that I know tire repairs are complimentary. He then proceeded to let me know I needed a wheel balance which I agreed to. Upon being in the back by the cars I observed all of my car filters on the floor. I asked why were they removed to begin with. Then he proceeded to tell me that they needed replacement. I then told him that he did not have permission to go inside of my vehicle. The service that I paid for was outside of the vehicle not in my glove compartment. I have never been so disrespected by a repair shop. I will be filing a complaint with the BBB. During my visit other customers came in complaining about various issues that they now have before going to that facility. I will also be filing a complaint with the NYS Attorney General office as well to investigate this location. Received my vehicle back with the contents on the floor. I have no confirmation the oil change was ever done as my oil change sensor is still on and the sticker from my previous oil change remains in the vehicle.
These guys are incredible and reliable. Kevin and crew have always gone the extra mile for me., no pun intended. I stopped there once when they were closed, I was 10 minutes late and didn’t have an appointment, They came out and looked at it for free and saved my life! Had I driven on it the way it was, I would have died on the highway… they fixed the issue the next day!
Great customer service. I was told what I needed and what I didn't need.....very knowledgeable about all aspects of car Care. Ask for Kevin (Manager) not Jim.
100% total satisfaction
Kevin run that Midas so good
Terrible communication. I wouldnt trust a diagnosis from this particular location. Unfortunate.
BEST TEAM IN TOWN
Great team Great work great experience Best shop in upstate ny to get all your work done at
Best in the business these guys are, highly recommended
This Midas has GREAT people working here! Its UNFORTUNATE that some people leave inacurate reviews as they enjoy playing the role of the victim and blaming others for their own lack of accountability.
Kevin helps everyone over there
Cruz and Cruise are the mechanical technicians of upsate new york
Kevin is really helpful
The manager is the best fix my tire in no time
Quality work for good price
Good
Excellent service...friendly staff. Manager Lloyd does his best to work with you and offer reasonable prices.
We did not have an appointment. We had to get a battery changed. They were very accommodating and we did not have to wait long at all to have our battery changed. Great and friendly customer service.
Very professional and friendly. I not only experienced this first hand while waiting to get my vehicle serviced, but I also observed how they treated other customers. I high recommend this Midas.
Jim very very honest and Kevin as well !!! I can t thank you enough for all you did for me !! See ya soon ! GOD BLESS!
In and out, informative and didn t try to upsell me. Had exhausted work done and was done within 2 hours
Excellent service!
Jim was great. Very helpful with options and advice!
I would avoid them at all costs. I used to be a regular customer until couple of days ago. Everytime I went to them to fix something and after taking my car, something else happens. The last straw is when I took my SUV for flat tire, Midas replaced tire. On the next day, the other front tire went flat too. Now I need to replace it too. Seems like it is their tactic to come back.
I came in with a failing alternator and battery. They got me right in took care of the problem and sent me on my way. I havent been to Midas in probably 20 years but I will definitely go back.
Kevin took my car in with no other shop around wanted to see me I need a ac compressor he had it done and got me finance for everything didt even had to spend any of my money will recommend to any one I read some of the other reviews some people are just a hole. Kid is super friendly and knowledgeable
They are always so helpful, been coming here for years to complete numerous services on 2 different vehicles. I came here twice super stressed, left the complete opposite! Good people and good vibes always!
My car needed a lot of work. It was completed in a reasonable amount of time and the final cost matched the estimate.
Reasonable prices. Decent wait time. Excellent customer service. My vehicle only gets serviced at Midas. #GoldenTouch
Good
Great service. Jim was very friendly and accommodating!
Mostly go here for inspections, usually in and out. Not long waits like other places.
My son took the car for a flat repair. He was told it could not be repaired (possibly true) and then quoted a very high price for replacement and install. My son felt pressured to consent. When I called the location, the manager did not deny the price was high but agreed to provide price match on tire & install but insisted that it be printed on paper. After sending my son back 4 times for revisions, he finally approved the price match on the tire but not the install cost. Throughout, the manager had a bad attitude. I would never go back: High prices and attitude.
Staff is very polite. Fast and efficient service!
Great service! Jim went above and beyond.
Great Service!
Very nice service. Jim was exceptionally helpful. I will come here again.
Best place to get your car inspection Nice friendly people good price.
I just walked in and they changed my cars oil super fast, thank you guys!
Had appointment at 2pm got me waiting 45 min and they didnt do any one guy that run the front counter no good rude never going back there. Only if you have time to waste
Noah and his crew did a great job and had a fair price. Job done efficiently! Thank you!
Noah greeted me when I arrived and was friendly and took me right in. When done he explained the work that was done.
Great shop! Every time I come here they are courteous, friendly and quick!! My last time here, I didn t have an appointment but needed a quick tire service and they had my tires delivered, put on, aligned, added an inspection and done in an hour and 20. Just in time for my spa appointment! I will back for future services.
Kevin took care of my truck
Service excellent and friendly team always go there for my car inspection
Kevin is my go 2 guy
Great service!! Got the repairs I needed done quickly.
Left unsatisfied. I was told to stop in a 4P for a re-inspection. Arrived at 3:45. The manager acknowledged that I was there. At 4:30 I was told that they were short on bays, have a seat, they will get to me shortly. At 4:45 I was told to come back tomorrow. They were too busy to hook my car up and complete the inspection between then and closing (6P). Not happy.
Absolutely the WORST auto repair shop Ive ever visited. First experience: they forced me into buying new brake calipers my vehicle didnt need. Lied to me about it. Had to fight like hell to get a partial refund. Today: stopped in for a simply NYS inspection. Manager told me it would be only a few minutes. Over two hours later they finally pull my vehicle into the shop. THEN tell me its too heavy for their lift. Idiot read GVW on door sticker for unladen weight. Manager doesnt know the difference between unladen and GVW. And while there I witnessed him forcing someone to buy unneeded parts for someone elses NYS inspection. Stay away from Midas on State Street.
After checking several tire centers for pricing on checking out/ balancing the front end tires of our very recently purchased vehicle, I found Midas at 1597 State Street Schenectady to be most reasonable. After speaking with Kevin and describing how the car bounces at slow speeds (up to approximately 40 mph), Kevin advised me to bring the vehicle in and he would test drive the vehicle and advise us of his findings. Within moments of arriving, the vehicle was test driven, put up on a lift, front tires removed and placed on a machine where his findings were confirmed. After showing my husband the brand new tires the small dealership we purchased the vehicle from are out-of-round, Kevin provided my husband with a print out of the problem to bring to the dealership. This is not the first time and I hardly suspect it will be the last that I have been satisfied with the services provided from this Midas location. Thank you again Kevin for your honesty.
They were able to fit me in for NYS inspection at the last minute! Fast friendly service. Waiting area and restroom were nasty and clean. Will definitely use again. OMG! JUST SAW THIS. DARN AUTO CORRECT. AREAS WERE NICE AND CLEAN!!
My daughter had an inspection done and asked the crew to place the sticker. The tech agreed and came back out to report he had done the replacement and she gave him a $10 tip with her thanks. When she arrived home, she realized the new sticker was not replaced and still inside the envelope with the paperwork. When she called the manager to explain, he told her that the tech was standing right there in front of him and said he never agreed to replace the sticker. When she explained that she tipped him in cash for the service and was very disappointed, he hung up on her. #dobetterMidas #nointegrity #horriblebusinesspractice #shameful #youshouldbeembarassed
Noah helped me figure out what I needed and fixed within an hour. Very fast and helpful
Reliable and good staff, satisfied with my call
They got my car in and out in under a hour to change my drivers side mirror. They are quick and get the job done!!! Always come here for my inspections also. Thanks again!
Kevin is the man
Kevin is helpful and knowledgeable
Grate shop
Had a appointment at a specific time . Waited 35 minutes for the car even to get inside the garage. Then I was there for a hour and 45 minutes for a inspection for a brand new car .
Very fast service! Appointments always available.
Prompt, fast, and good quality service provided with positive attitude. Thank you, Midas (Schenectady)!
I got a reasonably soon appointment to do the work, it was started on time and finished on time so no complaints. Like many repair work currently parts are hard to find and the cost of Labor has gone up since COVID.
Went to go and have my truck inspected. They told me that my tie rods would not pass and that it would be over $700 to fix it . I told them truck runs fine and I have had no issue. I refused the service and took it to another business where they inspected the truck and found NOTHING wrong and passed the truck. I would not recommend using this business as they are out to rob you of your money which as we all know during this pandemic money is not easy to come by .
Great place...polite, communicative, dependable, and not too too expensive.
Needed an inspection really bad. I had trouble due to my own complications to find the place but was treated with so much respect when having to call three times and was helped to find them. Thank god for that! Then when I got there was delighted with how great the whole transaction process was to get my car inspected. This place will definitely be number one on my list to go to for any of my car needs. I appreciate and thank everyone there.
I had been out of state when my NY state inspection came up for renewal and was trying to find a shop that would do it ASAP as I needed my car for a work trip that week. I was brushed off by several shops or told that there was a 2 week wait but when I called Midas, they assured me they would be able to help. I asked if they would be able to take me that day, as soon as possible and they were able to fit me in mid- morning. They were so understanding and helped me feel at ease immediately. The staff was very friendly and the process was quick and easy. I plan to do business here from now on.
We came to this business for ten years. At first they were great. Good work, qualitatively done and at a reasonable price. Now however, things have changed. Brought my car in April for an emissions code. They fixed it, for $500. 1 week later the check engine light came back on. Brought it back. Witnessed the staff arguing heatedly with another gentleman for the same exact problem. He had brought in his car for a check engine light, and it came right back on again and again. We still had them complete the service a second time. However, the check engine light came on AGAIN, not even 6 hours after having been in their shop. Emissions is an environmental issue, as well as an expensive fix in a tight inflated economic time. Every time this code came on, it was the same exact code. The service man argued that they kept finding new things to fix, but how did they miss it when they ve inspected it more than twice, and charged me $500?? As other people appear to be having the same issue, and publicly, I have to imagine they re charging inflated prices to do little to no work, and then have you return again and again. Every business eventually declines and degrades. Sadly this Midas no longer has the golden touch. Stay away for the safety of your wallet, and yourself and your loved ones on the road. UPDATE: we had the car inspected by a 3rd party mechanic. He confirmed that absolutely no work had been done, and the car was still in disrepair. Stay away from this location.
Terrible experience. Paid over $500 for work that was supposed to fix my car, but instead the issue has persisted. I took my car to another mechanic and they said it didnt look like any parts were actually replaced. Avoid this business like the plague.
I tried to work with Kevin today, 6/19/23. He started out ok but then the whole thing turned into a negative customer experience. I have owned my car since 2011. I think the service tire sensor monitors can be run down by now, 12 years later. Kevin got mad at me when I did not fully understand what he said and he also insisted that my cars tires have to have 35 lbs per. I already had a service manager Ed DAmato where I bought my car @ Potamkin Cadillac in Manhattan tell me a long time ago that getting them filled at 33 lbs per is infinitely better particularly in warmer weather. I didnt need the rudeness arrogance + snippyness that went with my stopping by there today. I even told Kevin that I did understand how a possible previously done tire rotation wout sensors reset for the appropriate tire could also have caused an issue....but he refused to assist me further just to be sure each tire had enough air in it. To me from 32-35 lbs as my cars owner since 2011 ...even 31 when its cold. Mavis across the street was full but Midas, this particular shop was almost totally empty. Time for a new manager/management here?
Midas
Kevin professional and helpful. Car done reasonable time, oil change and tire rotation. Found $20 off coupon to make it a great deal
These guys are great! Took us next day and got the car done when we needed it. Top notch and I didn t feel like they were talking down to me which is rare.
I made an appointment for a NY State inspection at 9:45am on a saturday. He said appointment for 3pm. Then proceeded to say they were running low on stickers and woukd call if they ran out. I showed up for my appointment early at 2:40 and was RUDELY turned away saying out of stickers, out of stickers. I called to ask why i haf been turned away for my inspection appointment and was again RUDELY told they used the last sticker for the inspection before mine. And still was not given a reason they over booked inspections if they only had a certain number of inspection stickers. VERY RUDE AND NOT TRUSTWORTY!! Will be reporting this business to the DMV to find out where all of their inspection stickers went!!???
Always professional, speedy service from the guys at State Street Midas.
Horrible customer service towards African-American women- over charged and never fixed my car issue.
The bathroom had no tissue or paper towel. The floor was clean but toilet was not. I was told they give no military discount until I showed them a code for it on my phone. I specifically told the tech NOT to replace the air and cabin filters and I see on my receipt they went ahead and did it anyway!
The manager will try to overcharge, and you will make up things like air filters need to be changed or wipers are bad all reasons to bring up your bill he is a scam artist and corporations knows about him and will not do anything about him because the money he steals from you goes in there pockets been to other Midas no issues but one on state street in Schenectady stay away from especially for inspection famous move is bring you in the garage if that happens to you while you there he about to rob you
Great transparency! My drive belt was very worn and they pulled it out and showed it to me. Another local shop passed me for inspection a year ago which means I was duped and driving around dangerously unbeknownst. Also, they have 6 month interest free finance options available for those who dont deal in interest but have an imminent car need. Also recently got well rated all season tires to prep for winter.
Everytime I go, I end up having to come back a second time in the same week because they never fully fix things. I will also NEVER understand why they schedule appointments just to have you wait 1-2 hours before actually being able to take you in.
Got new tires and an alignment, no fuss, no deceptive prices, no upselling. The associate listened to me and got me exactly what I needed. Quick work, too!
Called 4 other shops before this particular one took me right away!! Definitely earned a customer for life!!
Excellent service. Fast.
There is a 5 star bathroom at this Midas location. See pictures. Very clean and does not smell. Waiting area is also very well maintained.
Great team and great service here at Midas! Was told an hour wait for my inspection but they got it in and out within 25 minutes! Also I was expecting to pay $21 but it was only $11! Thank you guys!
Fast efficient honest service with no issues and no extra work suggested by the staff. Always nice to be able to get the requested service without staff later informing you that you actually need another $1000 worth of work that they noticed
nice set of guys over there
Nicholas did a wonderful job fixing my Honda CRV. I couldn t be more pleased with the service pricing, professionalism and friendliness throughout the process. I m glad I decided to go to Midas
Always the best & fast service, hands down. Helpful and informative employees. Anything I need I get done.
Kevin is one of the best person I ever deal with very kinda and knowledgeable very helpful and go out of his way to help people out he help me from the side of the road and took me to his shop and fix my car
Kevin is the man
When I arrived Jim came outside to greet me and took my car inside. I had a inspection done on my car. It was done right away. Jim proceeded to cash me out in a friendly manner. As always Midas does a great job.
Definitely recommend Nicholas he did an amazing job on my car, plus he got me in last minute which was amazing.
Excellent service at this location, very honest employees.
They were efficient and extremely nice!
Excellent service was fast and knowledgeable able. They showed me the proablem which I thought itbwas something elese and fixed it all around both sides of the vehicle. My car is a whole diffrent car. The lounge was clean the coffee was good. Not sure what to say but I know Midas on state st,Schenectady NY knocked it out the park for me. My Car runs so much better.
We have had the best experience at this Midas and all the people work there are very knowledgeable and hardworking.
Very good service, Jim and the crew did an excellent job
Thank you Jim for tire repair. Highly recommend Midas of Schenectady.
I have a credit card for Midas/Mavis that allows me to charge car repairs, out them on a promotion & spread the cost over 5 or 6 months in paying it off. Midas, the State St Schenectady location, is across the street from Mavis. The E. Greenbush Midas store, ask for Dave, he is honest & works with people on the costs. I live in Schenectady , but my auntie lives in Watervliet, so if I need car repairs & I am visiting her there, I use the E. Greenbush location.
Very profesional,friendly,and reliable guys,dedicated to keeping people safe on the road!
I had an appointment at 3pm, and didnt get out until almost 6pm. I was patient, and they kept on saying they were busy and shorthanded. The only other simple task I asked them to do was to check the air in my tires. When I got in the car, the low tire pressure gauge went on immediately. I went back in and spoke to someone who apparently was a manager; he said it takes awhile for it to register. Three days later, I filled my tires up and the light went out. My last visit to Midas. At least this one.
Kevin was friendly
Great service in and out fast service!
Great spot got me in quickly and were very thorough!
Kevin and the crew are awesome at this location. They ve been amazing with every issue I ve encountered with my car since moving back up here. They re extremely professional, courteous and they show the issue to you prior to doing anything which I appreciate that they don t try to pull the wool over their customers eyes. I will always bring my cars to them and I will send anyone to them who needs work done too. Thank you guys for taking care of my Kona yesterday too. She s running so amazing!
Very accommodating, called today for inspection and they said bring it right in. From arrival to departure less than an hour. Friendly staff and clean waiting area. Bewitched and I dream of Jeannie on the TV a bonus!
Kevin is awesome and helpful. Christian did a great job on my car. This Midas was professional and courteous!
I was there last Saturday for an inspection. I called in a short notice and they right away scheduled me in for that following Sat per my request. Very pleased with their service and professionalism of the staff. Much appreciated. Roya Ross
Great service with a very quick turnaround.
Worst place unprofessional workers I recommend don t waste your money on this place
And team
The people at Midas are great to work with. professional and quality mechanics. I trust them with my car and they completed difficult repairs ahead of schedule. These guys are the best.
Flat tire and brought my car in. Kevin was very professional and showed me the leak, fixed it on the spot. In and out in an hour without an appointment. Awesome place.
Midas!!! Is great super friendly and fast service!! I recommend Midas for any auto issues and also great prices!!
Kevin is that guy
Went to have my inspection done service manager Kevin Bheem was awesome, I got my inspection done asap was in and out. I highly recommend them for service.
I got there around 10:30am, for car wont start. Car was left out in parking lot, the tech came out couldnt figure out how to put in neutral but turned on lights and radio. Hours later asked me to put it in neutral so I did. I also rolled up the windows they rolled down. People came in at 11, got told to come back at 1, others came in at 12 and so forth. They didnt pull mine in until 5, said it was the battery again they drained the battery. They than replaced battery even after I said it wouldnt start when jumpers to a larger engine with bigger battery with higher cranking amps. Again battery was dead do to there service tech. Car still isnt fixed, had to leave it there overnight because they drained the battery over a 6 hour period instead of diagnosing the actual problem, than said battery is dead. Of course its dead you cannot turn on the radio and lights for 7 hours and not have a dead battery. When they finally pulled it in they said windows wont work, yes they drained the battery.
Good place for car needs
Everything was perfect! My car was not safe to drive (muffler issue from a hit and run) I had to wait for parts to come in once they were in my car was worked on pretty quickly. Kevin was awesome! Great communication honest and friendly. My car is now safe again to drive thank you so much! I highly recommend these guys!
Made an appointment for a NYS inspection 15 min before showing and was in and out in half an hour.
Service was GREAT!
It was good