Capitaland Motors in Schenectady

37 Saratoga Rd, Schenectady, NY 12302, United States

★★★★★
(478 reviews)
Specialties: GMC dealer Auto parts store Auto repair shop Car dealer

About

It is our goal here at our dealership to make sure that all of our customers are Completely Satisfied! Shop our New or Pre-Owned inventory, pre-qual for your next vehicle or schedule your next service appointment with our experts technicians.

Website
capitalandgmc.com
Address
37 Saratoga Rd, Schenectady, NY 12302, United States
Plus Code
V324+XX Schenectady, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
8 am–5 pm
Sunday
Closed

Services

Service options
Delivery In-store shopping
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Car wash Oil change Repair services
Payments
Cheques Debit cards Credit cards

Reviews

4.7
★★★★★
478 reviews

Most Mentioned

truck (33) price (18) oil (12) team (11) pressure (8) trade (8) fluid (5) acadia (4) gmc sierra (4) gmc terrain (2)
5 stars
415
4 stars
25
3 stars
5
2 stars
11
1 stars
22
★★★★★
February 22, 2025

Always happy when I leave the dealership. They are very knowledgeable and explain so it is understood. Bought my car there and continue to go back for excellent service.

★★★★★
February 9, 2025

Patrick Johnson was absolutely terrific to work with! He handled all our our questions, put no pressure on us, and worked with us to get the exact type of deal we were looking for. Every step of the way was done with transparency and thoughtfulness. Will absolutely be back for my next Subaru again at Capitaland!

★★★★★
January 5, 2025

There isn't a better dealership around here! Brian in service with his partners and Scott in cars sales is just great! Will be buying a new GMC in a one more year!!

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★★★★★
December 27, 2024

We have purchased a few vehicles from Capitaland and work with Scott and would highly recommend not only the dealership but also Scott to anyone shopping for a GMC (or Subaru). Right to the point, fair and will make sure your in good hands.

★★★★★
December 13, 2024

Scott and capital land has been one of the best and easiest auto buying experiences I have had in years. Coming from nearly 2 decades of working in the auto sales industry myself (no longer) I was listened to, worked with and never felt discouraged. I HIGHLY recommend working with these guys on any vehicle purchase. Great team! Easy and comfortable process!

★★★★★
December 4, 2024

Capital land has been the best dealership I have had the experience to deal with. You get all the service you would expect from a new large dealership but you also get the home town feeling of a smaller dealership where customer service is number 1. In my experience I walked into the dealership to look at a new Yukon and the next day I went back to pick up the new car. I worked with 1 person the entire process. There was no back and forth, no talking with the sales guy, then the sales guy has to run to the sales manager, none of that. No meeting with the financial manager when the paper work is to be signed. No calls to the insurance company. One guy did it all start to finish. That guys name is Scott Lussier if anyone is looking for a new vehicle. Great job Scott you earned my business.

October 17, 2024

The people up front were very nice and friendly, however who ever worked on my truck didn’t do so well. 1st I wanted the front end greased and it wasn’t, it was inspected and however put the sticker on the windshield couldn’t bother to clean the area properly and then places sticker about 3 inches higher than the old sticker was and most of the old sticker was still left behind was a mess. They also did a tire rotation and never reset the tire monitors or did it wrong according to the monitors the back tires wereupfront and the front tires were in the back when I got home I had to reset them myself. I do my own work, but since I needed an inspection and had a coupon eye let Capital Landdo the oil change tire rotation, and all wheel alignment now I have to worry if they did everything right. I talked to management after I realized what was wrong. They offered to grease the front end and change the sticker at that time. I didn’t realize what they had done to the tires, I live about 45 minutes away. It’s not worth my time. I have a HD 2500 and was thinking of replacing it in maybe a year or 2 but wife has a Subaru and we are replacing that one next year and was hoping to do business with Capital Land but with service like this I don’t think I will ever be back.

★★★★★
November 7, 2022

Great Dealership and sales associates. I spoke with my sales associate Scott Lussier on the phone and requested him to hold a new 2025 GMC HD that was in transit from the factory. Four weeks later Scott called me and said my new truck was delivered. I went and picked it up two days later, and was in and out of the dealership within 15 minutes. and was driving away with my new 2025 GMC HD. This is my second awesome experience. Highly recommend Capitaland GMC.

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★★★★★
March 16, 2025

I brought my GMC Canyon for routine oil change. Everything went smoothly.

★★★★★
March 15, 2025

Excellent

★★★★★
March 12, 2025

Went in for an Oil Change and was done in a timely manner.

★★
March 5, 2025

Took 3hrs to program a key fob that I was told would take an hour The side rails and lots were covered with snow and ice to the degree that I wouldnt do out yo look at a new truck like the one I have. They did charge me only $56.00 for the fob

★★★★★
March 5, 2025

I highly recommend Capitaland GMC/Subaru. The service was exceptional. The owner Al was great. The salesman Ethan was very friendly, and knowledgeable. They do not pressure you. They made buying a car a nice experience. Check Capitaland first when looking for your next vehicle.

★★★★★
February 26, 2025

Capitaland was good to work with when I was truck shopping. They eventually agreed to change the off road mud tires for all season highway tires and that cinched the deal for me.. Also included were running boards and Ziebart rust proofing.. The Z31 off road suspension runs nice. Like the firm ride. Service department is good to work with. Quite helpful.

★★★★★
February 26, 2025

Took me right in for my first service checked all fluids rotated the tires change my oil was out of there in 1 hr very friendly

★★★★★
February 19, 2025

Excellent service as always

★★★★★
February 19, 2025

I always enjoy bring my car in. There s always a great conversation, customer service and a smile on there faces

★★★★★
February 19, 2025

Great service !

★★★★★
February 19, 2025

Excellent Salesman This is My 12th Truck from Them I Wouldnt Go Anywhere else

★★★★★
January 19, 2025

We have had positive experiences with our 2022 Terrian. Service and repair have addressed our concerns. Its has been a positive experience. Thanks

★★★★★
Verified Reviewer
January 19, 2025

Very pleasant shop to deal with,got me in the same day!! And they solved the problem the first time!

★★★★★
Verified Reviewer
January 19, 2025

Great service staff. Very friendly staff and on time service

★★★★★
January 19, 2025

Capitaland made buying my new 2025 GMC Terrain quick and painless, no unneeded sales pitches or pressure! Highly recommend!

★★★★★
January 19, 2025

Great customer service! Everyone was extremely helpful in answering all my questions worked with me to get everything setup with my new vehicle. The atmosphere they presented makes you feel comfortable.

★★★★★
January 19, 2025

Excellent service and friendly staff.

★★★★
January 19, 2025

The transaction all went seemlessly The truck was presented and delivered very well Only one little slip they delivered it with no washwiper fluid so I drove for a little while and received a warning about it So not a prefect 10 but 9.9

★★★★★
Verified Reviewer
January 19, 2025

Always a pleasant service experience.

★★★★★
December 19, 2024

Very pleasant knowledgeable and informative

★★★★★
Verified Reviewer
December 19, 2024

Incredible.no pressure sales .Very easy smooth purchase .All employees I came in contact with were very helpful and friendly.Very customer focused.I highly recommend if in the market for a vehicle

★★★★★
December 19, 2024

Ronnie is amazing and made the whole process simple and easy!

★★★★★
December 19, 2024

Very pleasant experience and quality work always preformed on my vehicles! Scott made the buying experience so easy! I am well pleased and will continue to be a customer.

★★★★★
December 19, 2024

Thanks for always taking care of my vehicle

★★★★★
December 19, 2024

Good fast service

★★★★★
December 19, 2024

Great service. Listened to what was needed. Didn t try to push anything more. Comfortable waiting room. Great people

★★★★★
December 19, 2024

Great place for service , and staff is very knowledgeable great to work with. Highly recommended for GM and Subaru service.

★★★★★
November 19, 2024

Quick and easy

★★★★★
November 19, 2024

The service was quick and there were no issues with the repair. The staff were professional and very friendly.

★★★★★
November 19, 2024

The staff is always friendly and they listen to your concerns which is so nice

★★★★★
November 19, 2024

The people are great, it was a fun doing business with them.

★★★★★
November 19, 2024

We couldnt of been happier with the whole process. Capitalands staff were all wonderful to deal with. Well worth the travel. Thank you so much!

★★★★★
November 19, 2024

Everyone is professional and friendly. Waiting area is comfortable and clean.

★★★★★
November 19, 2024

Scott at capital land gmc was great to work with. No hassles, straight forward. Highly recommend seeing him

★★★★★
November 19, 2024

Friendly, Polite, Quick Service

★★★★★
November 19, 2024

I always have a positive experience at Capitaland. They are professional friendly and efficient.

★★★★★
November 19, 2024

Capitaland did a great job overall of servicing me. I will from now on, I will be going to Capitaland and will never go to Mangino GMC again.

★★★★★
October 19, 2024

As always, they were amazing. Got my car right in. The only place I will go.

★★★
October 19, 2024

Friendly annd high quality service but wait time is inconsistent. Had appointment at 11 for simple oil change, arrived on time, truck didn t enter garage until after 12, didn t get out of there until 1245. Almost 2 hours for a scheduled oil change is too long.

★★★★★
October 19, 2024

I has a great experience from start to finish.

★★★★★
Verified Reviewer
October 19, 2024

5 star service

★★★★★
September 19, 2024

Great dealership to use! Timely and professional and the service department is great to work with! The staff goes out of their way to accommodate you as well !!! Also, a vehicle purchase was easy and very fair don t hesitate to give Capitaland a chance.

★★★★★
September 19, 2024

Such great customer service! Trustworthy and fair.

★★★★★
September 19, 2024

I ve had my GMC Sierra and Acadia both serviced at Capitaland Motors. From basic state inspections, to replacing the transmission in my Sierra, they do quality work with attention to detail in a timely manner! I recommend them!

★★★★★
September 19, 2024

Love the staff ( sales and service) and will continue to refer folks to them. We live in Albany and it is worth the drive every time!

★★★★★
September 19, 2024

No messing around! This is the only place that I can say, I will always recommend Everyone to come to Capitallands GMC if you want to be treated with respect. P.S. Josh is the Man.

★★★★★
September 19, 2024

CAPITALAND MOTORS is by far the most respectful trustworthy fast and friendly experience i ve ever had purchasing a vehicle. A special thank you to Scott my salesman for an overall great experience. I highly recommend you purchase your next vehicle at Capitaland Motors.

★★★★★
August 19, 2024

Working with Ronnie Johnson is a true pleasure. No pressure and incredibly attentive to your needs.

★★★★★
August 19, 2024

Every service appointment, every interaction with the sales department and the incredibly friendly and helpful staff when calling for more washes...it is always quick, easy and an absolute pleasure! Thank you to all the staff at Capitaland GMC!

★★★★★
August 19, 2024

5 stars to Scott on our recent purchase of a beautiful red 3500 diesel SLT! When I found the truck on GMC online, it was in-transit going to Capitaland. I called Scott and he asked for some photos of my truck, over maybe 2 days he gave me purchase & trade prices and said he would call when the truck arrives. When we arrived to see it, it was ready for a test drive, super hot out so a/c running, seat coolers on . We both drove and checked out the lights, mirrors, dash etc., returned to Capitaland to purchase our first diesel truck! In a very short time we moved our belongings, the plates were transferred, did the paperwork which was already completely filled out, even a new registration sticker (not temporary) and insurance card! Great transaction! This is our second really good experience with Scott at Capitaland. Thanks Scott!

★★★★★
August 19, 2024

Service department took of the oil and tire rotation the same day.

★★★★★
August 19, 2024

I was in need of a new vehicle to safely carry my baby and found a nice one at Capitaland. Al, Scott, and Kerri made the buying process low stress and enjoyable. Im sure I will be working with them again in the future!

★★★★★
August 19, 2024

Everybody was friendly as usual, but it took over three hours for an oil change and NYS inspection. My paperwork also states I was to get a tire rotation. For the last week or so, my right rear tire has been reading 6 or 8 psi lower than the other three, and when I got home and checked, the right rear tire was still reading the same amount below the others, so I imagine it did not get rotated. I had an 8:30 appointment and finished up a few minutes after 11:30.

★★★★★
August 19, 2024

Capitaland Motors is a great place to buy a car. My whole experience took less than 1 hour and I was able to pick up my new Acadia the very next morning. I would recommend them to anyone looking for a painless way to buy a car!!

★★★★★
July 19, 2024

Great service! In and out in less than one hour. Good price too.

★★★★★
July 19, 2024

Smooth transition trading and purchasing. Thanks for all your help!

★★★★★
July 19, 2024

Scott Lussier always goes above and beyond for me and my family. He was able to get me out of a bad situation and into a beautiful pre-owned 2023 Acadia and it all came together in less than a day. We look forward to the next time we can give our business to Scott and Capitaland GMC.

★★★★★
June 19, 2024

I had a great experience at Capitaland Motors. Angela was such a pleasure to work with. She helped me get a good price and the whole process was simple. Thanks to Patrick as well during the delivery. I must comment on the friendly and comfortable environment at Capitaland Motors also.

★★★★★
June 19, 2024

Good service. Quick and polite

★★★★★
June 19, 2024

Salesman and sales manager very knowledgable w/ GMC trucks and options. They were courteous, non pressurizing, easy to deal with and made you feel as part of the family. Everything went smoothly on purchase and trade in of older GMC truck and left dealership pleased and happy. I would recommend them and will repurchase in the future from them.

★★★★★
June 19, 2024

I was able to get an appointment quickly. Service took less than 45 minutes

★★★★★
June 19, 2024

I made an appointment at Capital Land GMC and SUBARU for my Terrain to have the transmission fluid flushed. Everything went well,and I am very happy with the work the technitions have done there.

★★★★★
June 19, 2024

Capitaland rocks!! Tanks Ron for the beautiful new truck

★★★★★
June 19, 2024

Excellent customer service. The service manager is so friendly and accommodating each time I am there. We plan to use Capitaland GMC from now on for all of our car needs.

★★★★★
June 19, 2024

They got my truck in quick and the service was good. I will continue to take my truck here.

★★★★★
May 19, 2024

We had a very good experience with capital land Motors we use the salesman by the name of Ronnie Johnson he was one of the nicest salesman we ever had to deal with he got us in and out just the way we like it if you need a good salesman thats who you should see Ronnie Johnson

★★★★★
Verified Reviewer
May 19, 2024

Just leased my 8th Subaru. I return to this dealership due to the excellent service. Love working w/Marco!

★★★★★
May 19, 2024

Love my Subaru!

★★★★★
May 19, 2024

Very personable bunch.

★★★★★
April 19, 2024

Quick in and out great job doing the service and everyone was very friendly

★★★★★
April 19, 2024

My wife and I stopped in to check out a used GMC Sierra 1500 and were greeted by Josh Kownack. After test driving the truck and speaking with Josh about it and the dealer experience, we decided purchase it. He got us a fair trade value for the vehicle I was turning in, and made the purchase quick and smooth. I highly recommend this dealership and Josh!

★★★★★
April 19, 2024

Was awesome quick and very helpful.

★★★★★
April 19, 2024

Nice clean facility, every employee took time to say good morning. Purchase was extremely easy with no pressure. Excellent group of people! I will definitely purchase another vehicle from this dealership

★★★★★
April 19, 2024

Very friendly and accommodating staff!!!

★★★★★
April 19, 2024

I recently purchased a GMC Sierra 2500HD from Capitaland Motors. A no pressure, no hassle, friendly and knowledgeable salesman lead me through the purchase and explained the vehicle features. A fair price and great service!

★★★★★
Verified Reviewer
April 19, 2024

Josh was the best and I will be referring everyone to him. Service department is good alot fast and easy very nice workers in the service department.

★★★★★
April 19, 2024

Great service and always willing to go up and beyond for their customers

★★★★★
April 19, 2024

This is our second Terrain from this dealership. Both times they made it happen the same day! Both times I got a fair price for my trade-in. I cannot say enough about Josh! Everything was perfect.

April 19, 2024

I took my 2012 Canyon to have a new windshield wiper motor installed. Since day one the blades have made a glass scratching sound. I took my truck in to address this issue and was told I needed new wiper arms and I would be called when they came in. I called about 2 weeks later as I had not heard the them. The person who answered sounded like he didn t know anything about the order. He then told me that I would be called when they did come in. Today is 4/18/24 and still no word??? Personally I don t think that is the issue of why the blades are scraping my windshield, I think they just need an adjustment. ALSO the day I went in to get the new windshield wiper motor, I told them my heat shield was rattling and it needed to be tightened. Instead of tightening it, they took it off! And told me that ai didn t need it???? It was there for a reason! They didn t tell me that they were going to take it off before hand, I would have said, No! Reattach it! SO, since I left the dealership, see their records for replaced windshield wiper motor, my windshield wiper blades Still make the loud scratching noise, I have not been called about the possible arm replacement, I was told they were worn out, and my truck Still rattles from the heat shied being removed because whatever was also attached now sounds loose, AND now my exhaust system, right after the plate removal, is very loud- why??? I have bought two trucks from CapitalLand, a 2004 and my current 2012. I AM NOT HAPPY AT ALL!! I never had this poor service previously! Now I am considering buying a new truck, I would be considering Capital Land but now, NO! I am very angry about my truck! I have always taken good care of it! Let s see if you even read the comments you ask for and whether or not my truck exhaust sound is taken care of, from the removal of my heat shield and the windshield blades scratching sound. I can NOT even give one star, I am so angry! I had to post one star to get this to publish

March 19, 2024

Terrible service department. Wrongfully installed a factory accessory. 1 1/2 hour plug in job turned into a 8 hour job. Acknowledge they didnt know what they were doing. Two days later acessory was not working along with additional electrical problems. Two days after that electrical engine lights turn on. This also lead for it to need a new injector thats in back order. They broke it and had for over a month and half. SUV is 2023 Yukon with 8,000 miles which we pay at car note on. We have not had solutions to our problem. Ive asked to speak to a manager I get the run around. Everytime Ive called this service department. It takes multiple transfers or myself to call back several times just to speak to someone. There is zero customer service at the service department. They dont know what they are doing and dont hold anyone accountable. Ive had to make a claim with cooperate and still am waiting for 75,000 vehicle that I purchased from to be fixed. Joshua in sales has been the only person who has helped with this entire process. He at least got me vehicle loaner. It definitely is not the size of my new Yukon im paying for monthly while it sits at the dealership . But at least it drives

★★★★★
March 19, 2024

Comfortable, no pressure sales team. This by far was the easiest, most pleasant and drama free experience purchasing a new GMC. Not to mention the great deal and great trade-in price. Thanks Josh!

★★★★★
March 19, 2024

Scott was a great to work with at Capitalland Motors! The moment my husband said he liked the truck Scott worked on all the details making the transaction simple.

★★★★★
March 19, 2024

Past experience here left me not wanting to come back. But new service manager Matt is fantastic Highly recommend. Capital land service department

★★★★★
March 19, 2024

Such a great company! I particularly appreciate Regina for her kindness to animals, attention to detail and promptness in everything she does. The service department is friendly and will get you in when you need. When you go don t forget to meet Sammy! (She may be hanging out on the Subaru side )

★★★★★
March 19, 2024

Oil change at Capitaland GMC was fast and easy. Friendly staff and a good spot to sit and work remotely while I waited. Great family business!!

★★★★★
March 19, 2024

The service dept was excellent! Mechanic pointed out specifics about the repair he was doing.

★★★★★
March 19, 2024

Best buying experience ever. Fair trade in and knowledgeable sales staff. A+++ dealership

★★★★★
March 19, 2024

Always polite and good communication.

★★★★★
Verified Reviewer
March 19, 2024

Hands down the best experience I have ever had buying a car..... Scott was great to deal with both personally and professionally.

★★★★★
March 19, 2024

Always professional and go above and beyond. So impressed with buying and service.

★★★★★
March 19, 2024

Very professional and handled efficiently

★★★★★
March 19, 2024

Very pleased with Capitaland Motors. From the sale to delivery, just a great experience. I was very comfortable dealing with Josh, who is very knowledgeable and there to truly help you. I met the guys in the service department, planning on seeing them for my services. Cant say enough good about them. Love my new car and Im definitely sending friends and family to them.

★★★★★
March 19, 2024

Very pleasant experience Ronnie Johnson treats you with respect and is very though with the whole process. Have not had that feeling when purchasing a vehicle in a long time great job well done thanks for the great experience . Bill

★★★★★
March 19, 2024

Great Service Great Staff

★★★★★
March 19, 2024

Called, got a same day service appointment, guys were great, fast and the work was done on time, couldn t ask for more!!

★★★★★
Verified Reviewer
March 19, 2024

Very nice working with Josh the rep. It was easy and I appreciate his knowledge on the vehicle I chose.

★★★★★
March 19, 2024

Glen in Finance went above and beyond my expectations to get me into the GMC that I dreamed of, also the 2 delivery drivers who dropped off my vehicle were excellent! I would Most definitely buy again from here and Highly Recommend! Thank you guys!

★★★★★
Verified Reviewer
March 19, 2024

Have always had a great experience with sales and service.

★★★★★
March 19, 2024

No nonsense dealership. Very accommodating salesman. Square deal. Very satisfied.

★★★★
Verified Reviewer
March 19, 2024

Great friendly and professional service

★★★★★
March 19, 2024

It was great.

★★★★★
March 19, 2024

Excellent experience purchasing my new GMC Sierra at Capitaland GMC. I don t think the process could have been made any simpler. No bureaucracy just a good buying experience, the way it should be.

★★★★★
March 19, 2024

Speedy service, and great attention to detail.

March 19, 2024

Had oil change and lube,tires rotated on my 2021HD land yacht ,everything was fine until mechanic got back into my truck with his oiley hand and work shoes ,scuff marks on my white rocker panel, grease on my steering wheel, shifter door handles inside and out, I changed Dealers for same reason,dont know what these people drive or maybe thier on the Bus run ,but to be disrespectful wont be tolerated

★★★★★
March 19, 2024

The 2 young fellows were so helpful and they really went above and beyond with a question/request I had. And the young lady at the service desk was also super helpful and attentive. Great place. Love our sales manager, Scott L. , who helped us not only with my vehicle but also my husbands. He is OUTSTANDING to work/communicate with.

★★
March 19, 2024

Unsatisfied with Denali service

★★
March 19, 2024

Brought my truck in for its first service. While everyone was nice the tire pressure s were not readjusted after rotation, service reminder was not reset, and other fluids were not topped off as per GMC.

★★★★★
March 19, 2024

Excellent Service

March 19, 2024

I brought my Chevrolet diesel truck to get the check engine light turned off. Upon picking it up they said they couldnt fix it. Now the dashboard display said engine will shut down in 100 MI. The owner refused to fix this problem told me it was not his truck. I have a video of this not sure how to post it. I had to pay $1,100 to get it reprogrammed. Thanks a lot guy in the front office with all the glass........... I read your response Mr owner. A 5-year-old could have opened the hood and said this is not a Chevrolet ignition system. You attempted to work on the 2500 LTZ and deactivated my computer so that my engine would shut down after 100 miles. You refused to put it back to what it was when I brought it in. You refunded my $89. And said its not my truck get out of here or I will call the police. Im the wrong guy to mess with dude Im telling you the truth and you cost me $1,100..... sure you offered to do that for $3,500 I wouldnt bring a roller skate to your dealership not only can you not work on diesel engines but your attitude is horrible.... yes it certainly was 2 1/2 years ago, you were going to call the police, so you successfully intimidated me at the time. I am retired now and I dont forget

★★★★★
March 19, 2024

Always so very helpful. Quick and easy to work with

★★★★★
March 19, 2024

Great service no issues

★★★★★
March 19, 2024

They are not pushy at all and that was awesome ! They showed us details on our vehicle and took their time with us.

★★★★★
March 19, 2024

Great people and very attentive and prompt

★★★★★
March 19, 2024

Capitaland always does a great job, friendly and knowledgeable. Very clean waiting area and great coffee. Will by my next GMC from Capitaland.

★★
Verified Reviewer
March 19, 2024

Came in to get snow tired put on. They were already on rims and an oil change. Tp light came on halfway home! Had to come back. Seriously? They put tires on and do

★★★★★
March 19, 2024

It s always been a great place to do business with.

★★★★★
March 19, 2024

Best salesman ever!

★★★★★
March 19, 2024

Efficient and prompt. Fairly reasonable for a dealer.

★★★★★
March 19, 2024

Great place to deal with , great people & no big dealer feel.

★★★★★
March 19, 2024

Very happy with great service and help

★★★★★
March 19, 2024

I hate to buy cars! I shopped many dealerships before I ended up at Capitaland for the Acadia that I bought. The experience there was superior. It was clear from the beginning that my salesperson, Ronnie, was making sure to stay in the budget that I gave him. He was not pushy and made the whole experience easy and quick. After I picked up the car, I noticed a noise that needed to be looked at. The service manager, Brian, got me right in the next day and made sure that I was well taken care of. Sales and service have been wonderful and my husband and I will definitely be repeat customers.

★★★★★
Verified Reviewer
March 19, 2024

Our car salesman Bob was great. Not pushy. Low pressure. Helpful. Friendly. Knowledgeable. Stayed late two nights because of our busy schedules. Took time to explain car features. Happy to recommend Bob for your car needs

★★★★★
Verified Reviewer
March 19, 2024

My recent truck service exceeded my expectations. Would recommend their current crew (Jan 24) to service your vehicle.

★★★★★
March 19, 2024

Service was great and I got my truck back very quickly. Thank you.

★★★★★
March 19, 2024

Good people to work with.

★★★
March 19, 2024

My recent experience with GMC service was a result of a water pump failure. First, great service through the roadside emergency services. They were prompt and professional in towing my disabled Sierra to the dealer (twice). The repairs were covered under the warranty, which was good. Not so good was the inability to provide me a loner vehicle during the nearly two weeks involved in the repair; nor the need to have a second tow back to the shop when there was a serious leak and overheating due to a unsecured hose connection. The final repair is working well. I just wish the process and the first repair attempt had been better.

★★★★★
March 19, 2024

Quick and friendly service.

★★★★★
March 19, 2024

We purchased our GMC from capitalland. That was an awesome experience. All service is done by them as well. Always great and great value.

★★★★★
March 19, 2024

Great service and kind people! I was on a road trip from Wisconsin and had an issue with a tire. I was able to get it in and checked out right away. We were given a courtesy ride to a nearby shopping center while the car was being worked on. 4 tires and an alignment in the same day! I left as a very happy Subaru driver. Shout out to Barry in service for being so kind and knowledgeable!

★★★★★
March 19, 2024

I stopped into Capitaland GMC to look at a truck I saw on line. That s where I met my salesman Josh Kownack. He made the buying experience so easy and he was the only one I dealt with for the whole thing.Witch was nice, they give me the best price on my trade in and we made the deal. Not only do I have a new truck but also made a friend !!! Thank you Capitaland GMC and Josh for everything you did for me !!!

March 19, 2024

Poor service workmanship. I will not be returning for any future work.

★★★★★
March 19, 2024

Capitaland had the truck I wanted, gave me the best trade in on my old truck, and made purchasing the vehicle a great experience

★★★★★
March 19, 2024

good experiance Scott friendly and helpful

★★
March 19, 2023

Very happy with my new car however, I am not pleased with the service I received while buying my new car. The day I picked it up which was about a week ago; I was not shown anything in the vehicle, not how to work it nothing. I went from a Honda to a GMC completely different set up and he couldn t even take 5 mins to show me the new features with my car. He basically threw me in the car and said thanks bye! They didn t even have a black license plate cover so they sent me away with no cover and no key rings so I took my old one and kept that! The car wasn t cleaned that well. He said he ran it through the car wash quick, I expected more than just running it through the car wash the tires looked dirty and mind you this car is brand new so it shouldn t have looked like that. Definitely will not be a returning customer to them.

March 19, 2023

This was my first service on my new 2021 1500 where they are supposed to ck out and service your vehicle . They did not rotate tires as required and the service manager never reviewed any of the service and they never filled any of the fluids .Kayla and rhe team where the best what ever happened to having people behind the counter who cared

March 19, 2023

Truck has been at the dealership for 4 months! Mold had been diagnosed within the truck cab in mid April from a leak from the rear window. New window ordered and that s where everything stopped. No one knew how to proceed and truck sat. I contacted GM customer service and they are one step above useless. Should have gone to NYS Attorney General. Window was removed but took almost 2 months to install new one. Meanwhile truck was left outside without rear window, windows down and keys left inside until I caught the issue and called it to their attention. It is now late August and they are still trying to get parts to replace the alleged stinky ones. Had I not gone to the dealership everyday for updates and or action, I would never had know updates. SM does not return phone calls! Altogether a total nightmare!!!

★★★★★
Verified Reviewer
March 19, 2023

Puchased my Subaru here and would highly recommend! Quality service, loaners and a great waiting area! Nobody knows your car better than the dealer !

★★★★★
March 19, 2023

We purchased a vehicle from Capitaland Motors 3 weeks ago. It was the best experience weve ever had buying a vehicle. There was absolutely no pressure, which is a rarity. Joshua Kownack is a great salesman and personable guy who made the entire process seamless and stress free from beginning to end. We would surely do business here again!!

★★★★★
March 19, 2023

Excellent communication and professional. First time purchasing there, highly recommended this dealership especially Josh. Thank you

★★★★★
March 19, 2023

i was leaving town the next day and discovered a tire problem. Gmc glenville fit me into their schedule and repaired the nail puncture and even changed my oil. i enjoyed peace of mind, excellent service and a great trip the next day.

★★★★★
March 19, 2023

Fast service and professional

★★★★★
Verified Reviewer
March 19, 2023

Patrick was very helpful and answered all my questions

★★★★★
March 19, 2023

Each time we deal with Marco and capitaland Subaru, the experience just gets better and better. Outstanding from beginning to end!!!

★★★★★
March 19, 2023

Great service.

★★★★
March 19, 2023

Was good

★★★★★
Verified Reviewer
March 19, 2023

Excellent selection, great staff, and easy to do business with!

★★★★★
March 19, 2023

Fast and reliable

★★★★★
March 19, 2023

Great customer service! Wonderful product!

★★★★★
March 19, 2023

Fast service, checked vehicle and found everything ok and did not try to sell unneeded services.

★★★★★
Verified Reviewer
March 19, 2023

Love Capitaland Subaru!!

★★★★★
March 19, 2023

Easy and efficient scheduling. The service team was friendly, and the work was completed on time.

★★★★★
March 19, 2023

Very friendly, great place to buy a car

★★★★★
March 19, 2023

Scott is your go to salesman! I have bought many trucks from various dealers and Scott is by far the best I have dealt with. I have very little time to sit in a dealership and work through a deal. Once I told Scott this he said no worries. Deal was quick, most of it was done through text. After sitting down with him at pickup I can tell he would have no problem spending the time with someone who would rather sit and talk through things.. I will be contacting him as soon as Im in the market again.

★★★★★
March 19, 2023

Josh is a great salesman. He took care of everything. All I had to do was show up and sign papers and drove home after he went through all the details with me.

★★★★★
March 19, 2023

Had a very good experience at capitaland GMC the service was performed as promised within the time frame promised and gave me some great advice on some potential issues the vehicle maybe having. I highly recommend the service manager Ben and his crew

★★★★★
March 19, 2023

Couldn t ask for anything better. Went smooth. Thank you,

★★★★★
March 19, 2023

Awesome job! I called with an issue and they scheduled me immediately and solved the issue! Than you!

★★★★★
March 19, 2023

Great service!

★★★★★
March 19, 2023

Awesome experience with no hassle and easy communication. Great techs always and a super service advisor. Been a happy customer for a while there now. Reporting the truth and always looking to help your wallet in the process. Very knowledgeable and great service.

★★★★★
March 19, 2023

Working with Josh and the rest of the Capitaland GMC team was an easy and pleasant experience. I would recommend to anyone in the market for a new vehicle.

★★★★★
March 19, 2023

Josh was fantastic. One of the most pain free car purchases I ve ever had.

★★★★★
March 19, 2023

Honest evaluation about condition of vehicle

★★★★★
March 19, 2023

Professional,they explain what needs to be done and give you options for the best coarse of action. Been there a few times and is always satisfied with the service