The Home Depot in Schenectady

Place is getto AF they treat you like steal stuff. A lot is o stuff outta stock . Never get someone to help u

Always good

In and out nice and fast. What more can you ask for?

Went to buy a saw had it ship to house and it was a used one it was all tape up

The Guyanese women that work there are very rude..when you ask them a question

Service is almost as bad as Walmart.

Guy in paint department who looks like mr. Clean is one of the angriest, rudest people I have ever had the displeasure of meeting

Military discount easy to use. Prices competitive

Hr departure is really rude and lied to me for what reason I have no clue. Very unprofessional.

The immigrants that illegally cross the border are now in the parking lot of this home Depot. LOOKING FOR WORK SO THEY DONT LOOSE ALL THAT MONEY ARE GOV IS GIVING THEM..mini cash is 2,600$ and snap of at least 1,500 more if you have kids. And Home Depot dont care they are there panhandling and harassing ppl for work. Soon as you tell them where they get job today or by end week there English gets horrible!!! You awake yet New York??!! They already kicked VETS AND HOMELESS PPL OUT HOTEL FOR THESE LAW BRAKING IMMIGRANTS!!! THEY ALL SHOULD BE ARRESTED. Why are senior citizens get about $1,800 tops half of them dont even get that much a month to live on why all these get thousands and thousands of snap and cash every month its disgusting

Shopping at Schenectady Home Depot is becoming quite difficult one of the Asm Cody either he is a racist or he s targeting me once refusing to give me any help to load my materials and the other taking product off my cart saying he can t sell them to me , products I load onto my cart from the floor. I thought that was against The Home Depot policy to deny customers products that had been loaded onto their cart.

Staff very accomodating..friendly...always helpful..fulfilled experience..returning something and finding an exchange...

Never an issue here. And Im @ this place ALOT lol. I can recommend

The place is so disorganized. Waited 45 minutes for some to locate 2 foam boards after asking multiple reps and just finally left.

What can anyone say about this place that could remotely be negative. Everytime I go looking for any tool or construction supply, Home Depot always comes through.

THIS is the best Home Depot I have ever been to. An excellent staff. Just awesome. Very helpful.

Was looking for things the clerk tried to find the solar batteries but none in the store but thats where he stopped didnt direct me to anyone who could tell me when or where they would be back

Went to Schenectady Home Depot for a dehumidifier which was shown online. The store was a dump with inventory strewn about and staff dropping f bombs to each other. The dehumidifier was there, on an upper shelf, but I chose to not interact with the angry staff. I went to the Clifton Park Home Depot which was clean, organized and nice staff. Purchase made.

Informative about the refrigerator I bought. The delivery guys were great.

Items were missing upon delivery. Asked for them to be delivered that day because they were in stock, and I ordered weeks ago. Was told only option was to have wife and baby pick up 320 pounds of concrete (Im at work) or as they kept repeating I can just cancel the order. Customer service online is AI. Our robot overlords cant help here. Store called me (instructions were to not call again Im at work) but they refused to call my spouse back even after she called. Very snarky about the order, that could just be cancelled and not delivered that day as scheduled and paid for weeks ago. They were gracious enough to offer to load the concrete in my wifes car while she held the baby, or you guessed it I could cancel the order. The only thing getting cancelled is my shopping at this store which is literally a mile from a Lowes which has wonderful customer service and excellent delivery. Do yourself a favor spend a few extra dollars and spare yourself the condescending and awful customer service of this store and drive over to Lowes. I promise you it cant be any worse this then this dumpster fire of a store.

The fastest delivery ever been made very friendly

Same store as always, just very much in disarray - so be prepared.

I go here quite a bit lately to grab things and last night the woman who helped me was amazing!! She knew exactly where to find what I was looking for!!! Thank you Natasha!!!! Amazing help if you are looking for plumbing supplies!

Great Value and wonderful service in allowing me to make a big purchase.

This home Depot is extraordinarily average in every single way. Nothing is amazing about it but nothing really sucks about it. This place is the mayo of home improvement stores. It might not be for everybody but at the end of the day it tends to get the job done.

I called and spoke to the garden center. I asked if they could put 50 bags of mulch on a pallet for me and put it in my truck. I explained to her I hurt my back and she didn t care. She said we don t do that. I ll never shop in that store again.

Selection is good. Finding customer service can be a challenge, but when you do find someone, they are helpful.

A decent store In general, usually have items in stock, much more so than Lowe s typically - but management is questionable- don t know why the parking lot lights have been out for so long, by the garden shop side - it s unacceptable and concerning- - I m wondering- if anybody cares at all - it s very dark, it s very dangerous, seriously

Denise was a wonderful salesperson she was patient and very helpful..

Staff was pleasant and helpful

Hello Today I rent a spray gun for painting my house the gun was bad it wasn t spraying the right way I went to return it because it s not working well , I face with an unprofessional closing manager name David his attitude was very bad didn t know how to talk to customer at all I spent over a $1000 I bought items for my new house but I wish I would never go to this place because their customer service is very horrible a manager didn t know how to talk and deal with a customer I feel really bad for this Home Depot business in Schenectady I saw a lots of people complaining about this location and I hope someone will pay attention this manager David charge me $85 for 2hr for a bad painting spray gun so I hope someone from Home Depot s administration follows up with these people at Schenectady location.

Convenient, great staff, well stock with multiple items to accomplish and DIY task.

Employees can be helpful. Getting wood cut is a nightmare.

This Home Depot location has a vast variety of items to choose from. This location also has a tool rental if needed.

I buy all my paint here

I had to return excess material i bought. Return desk handled easily and quickly. I then found the area I needed. Awesome gentlemen asked what I needed, and if I had a vehicle to handle material, and he helped me obtain the cuts I needed. He was awesome. He was a customer and not an employee. I was working on the project right away.

The associate was very helpful The bathroom layout was poor. Door opens to the sinks.

The Home Depot sold a 90inch cabinet with only 2 shelves! When I tried reaching a representative to inquire if I can purchase more shelves, it took 6 days to get a hold of a representative in that department, only to be told they don t sell shelving separately. The rep didn t attempt to offer any solutions at all! Follow - Up .. I called Hampton Bay and within 2 min, they were able to order me some shelves.

Friendly comfortable knowledge staff

Store #1239 Schenectady is like the Walmart of Home Depot s. The store is always a mess and what s more embarrassing in the district office is based out of this store.

I like this amsterdam because Im used to the location, and its right next to everything else i shop for. I wish they rented tools like other stores do.

Ok services

Excellent service

Ordered items for curbside pickup. They forgot an included part to my purchase. Had to go inside to figure it out. 20 mins later they told me they dont have said item that is PART OF THE PURCHASED item. Told them I just wanted to return it then, and they refunded me for the wrong item. Such a headache

Totally Rocks Any CEO who honors Biblical values & cares for employees especially entrepreneurs in my book takes the cake : ) May they continue to develop & innovate solutions.

Called yesterday about a refrigerator on their website that no one else had/could get. Home Depot was stating they would deliver September 11th. When I called to check stock and ensure this date was accurate, the woman I spoke with was very rude, talked down to me when I stated I was looking for a hard to find fridge, because there being a hard to find fridge was news to me. When I finally got past the snotty responses about that, she stated the date she is shown is the date it is. When I informed her even Samsung says theres none of these around, they have zero and arent making more, she said I could order it and Ill get it when Samsung makes more and Home Depot can get them. So basically, you were going to take over 2 thousand dollars from me, for a product that you can not get, and simply not provide the product? Nice. Thats fraud and false advertising. Lets find out what Letitia James thinks about this fraud/false advertising.

Very predictable and trustworthy

Did Not have battery for ryobi mower

Not enough knowledgeable staff , and not enough people on the registers

Steve, in gardening at the Schenectady store, went above and beyond in helping me find a product that was not seen readily seen on a shelf. He found it for me and even brought a shopping cart along to help me bring it to the register!

Its home depot. Prices are high. Depending on the time of day u for you can get help on niche projects. Wish they catered to all of woodworkers. Wood turners n hobbyist.

Too much locked up cant walk around to shop if u got anythg from behind a cage. A store associate will finish shopping with you. Also not enough knowledgeable staff to help u or point you in correct direction.

For a big box store among the ones, I consider for non-specialty items as their specialized items are limited.

Today I had my two kids under two and ton of little things I had to buy. They had no bags, no other solutions. 2 stars this trip for lack of caring and lack of bags Looked online for wood pellets for my pellet stove, great price to pick up a pallet. Rented a truck for 24$ for 2 hrs and was able to take my Pellets home quick, they loaded them for me and we were on our way. 5 stars this trip

Many useful products at a descent price for the home owner

Whenever I go to Homedepot to buy what I need they never have what I want. I spoke to one of the workers and they suggest I try Lowes.

Terrific house ware and holiday options.

1. If you have tools locked up don t you think you d have an associate near by? Nah instead I waited 30 mins for a cheap 80 dollar tool. 2. 2. I Spent tens of thousands of dollars in this store and when I go to self check out I m watched like a dog as if I m going to steal? Along with an associate picking up the bar scanner before I even could? Note for management: you re going on about this all wrong and making honest decent customer feel uncomfortable as if they re doing something wrong. I won t be back and I m canceling my credit card and my pro account immediately

I had big problem with a new washer it stop working after 3 loads laundry. I called the phone number on receipt they said they would send repair man in a week. WHAT! a brand new washer just delivered is going to be repaired. I was going to take it back to store myself, I was told you can not take it back to Home Depot. I was in tears. I decided to go over to Home Depot and speak to a manager and thank GOD I did , I spoke with Fernando Valls manager he calmed me down got on the phone and with in few minutes a new machine was going to be delivered and broken one was going to be removed with in week. If it wasn t for Mr VALLS I would not be doing business with Home Depot again and let people know. Thank you again Mr Valls

Shout out to BILAL he helped me find exactly what I was looking for and saved my new year. The home depot itself prints out receipts that dont have valid codes for surveys, so I couldnt actually take the survey to give Bilal the shout out he really deserves.

Love the place, a guy there name jim or jimmy sorry he was so lovely he will really help you and he knows everything :) Thank you Jim for your service I would love to come to this store again

Do you love bad 80 s music? No? How about when it s blasting over the PA system at full volume 100% of the time? Well that s what you can expect here. Absolutely awful and I hope they fix this soon.

I was standing right in front of a staff asking him help and he just looked at me and walked off.

Couldnt find what we needed assistance was not there (3 different people sent me to three different places none of which had the item they identified as in stock.

I don t go to Home Depot much because it s not in my neighborhood. Oh, when I do go I enjoy it. They are always helpful. They are always helpful.

Best place for pros and DIY customers

Had everything I needed, all in one place. Great prices also...

Placed an order for delivery. Received an email saying no one was home to receive the delivery (was home all day) went and looked at our security cameras to see if we missed them by chance they were never here!

10/10 experience. Shout out to Fernando, Kurt and Ashley for providing outstanding customer service and going the extra mile. Our summer is going to be amazing with our new grill.

Dean in appliances was fantastic! He took the time to help us find the perfect refrigerator! Dean made our trip to Home Depot quick and easy! We ll be back!

WE RE CLOSED GET OUT! is what was shouted at me when I walk in today march 17th by a very rude person at the pro checkout counter. I had no problem leaving but she definitely needs some training on customer service and just overall politeness

41 sheerpins in stock cant find one employees are too lazy to take them off the pallet 45 mins waiting raj keep making all kinds of excuses and wouldnt move an inch to help just standing there talking we dont have it its not there another employee explained its on a pallet above he gets agrrivated and does not wamt to help

Had the majority of my needs

Tools tools and tools I love it

This place you can get things you need for most fix up jobs there are good prices

Love the selection,great selection.

Always great staff in the tool rental department, so shout out to them

Do not buy a hot water heater from this location, and in particular a Rheem hot water heater. I bought a Rheem 50 gallon hot water heater and after only 5.5 years the unit died. Rheem approved me to buy another hot water heater and when my plumber went into home depot they were out of that model so charged him $250 extra for a 9 year Rheem model. When I went in to contest the $250 extra charge for a worse hot water heater they then explained that it was because the model changed and I should have went to the Clifton Park Home Depot as they thought there might be one left there. This was never explained to me or my plumber initially. Labor is only covered for 3 years on a 12 year warranty, so in the end the warranty is meaningless and the Home Depot workers stuck me with an extra $250 charge....I paid $1035 for a hot water heater replacement that was under warranty. Dony shop at this store.

Its a home depot. It has been adequately staffed every time I have gone, and that is very nice.

I purchased the extended warranty from Schenectady Home Depot for my washer & dryer. The lint filter totally broke and the gasket also broke. I called to get them fixed and was told the warranty doesn t cover anything except electrical. When the HUNDREDS of dollars were spent to purchase the warranty I was told it covered EVERYTHING! This isn t the first time I ve had problems with appliances from here so when I had to replace my kitchen stove I went to Lowes to get new kitchen appliances and those ones are still going strong.

We were at checkout and bathroom faucet box opened up and it was a old used faucet in it. Whoever the clerk was that accepted a return without looking in the box to check what they were returning was actually what was on the box should be reprimanded. Also, whoever restocked it.

Love home depot, however their prices are outrageous. Thanks brandon.

Home Depot in Schenectady is a Zoo, a complete mess, unstocked, unkept and unorganized. The employee waiting on me was great but they are severely lacking employees.

Pretty fun for my 4 year old and I saw older kids enjoying themselves too.

Went in to get a latch for my window to tilt that broke. Had No glue how to find it. Goggled and found nothing. Kenny bought me to the right aisle and took him time to help me to find what I needed. Thank You Kenny.

Nice storm door

Extremely bad customer service. I called to get information on a stump grinder and spoke with on counter rep on the phone who wouldn t give me any information on what diameter the different grinders could do. He said he didn t know, so I asked if he could look it up or ask someone (I shouldn t have to ask him to do something that is his job). He refused and was getting noticeably angry in the phone, so I asked to speak with someone else and he then started yelling at me on the phone. I called back, spoke with a manager to explain my experience and how she could help. She told me to call back when their regular person was there, so I did. He was the same level of help, no answers, and unhelpful. I called back again to speak with a manager and told him my experience, and this was now my 4th call trying to rent a stump grinder but needing the information on them so I know which one I need. He apologized, and said he would work on some retraining, got me tue answers, but wouldn t offer anything for the level of trouble experienced in what should have been an easy transaction. Obviously I sent my business elsewhere, and recommend the same.

Terrible costumer service they gave me a very hard time to get what I needed

A Home Depot like every other Home Depot.

Advertisement got me to go store. Advertisement item was not in stock. Told by store rep to order online. Tried to order online but found that item was not in stock. Felt like a bait and switch.

Its always a Great Experience From My Dewalt tools to Plumbing and Heating Supplies The staff is Always Friendly and there to ask To find things

People that work there should be knowledge able

Young lady kitchen designer was extremely helpful in filling my order for materials to rehab a small cottage. She was very detail oriented and made sure we had all the materials I needed.

Home Depot carries good roller covers & brushes are a reasonable price we use Wooster products that are not easy to find.

Decent prices. Pretty knowledgeable.

Went there to get a pickup. It was completed very fast & efficiently.

Excellent and friendly service.

Always have what I need in stock fair prices friendly staff

One of my favorite stores where I always find what I need and very customer friendly staff to answer questions.

Home Depot

Easy to find all my household repair parts and tools here. Very neat. Nothing just tossed around. Easy check out.

Bought the power tool set a few weeks prior before I could even read my receipt it was snatched out of my hand by an employee. TODAY Walking out of the store and I hear receipt i need your receipt so I show an online PICK UP order receipt from my email and still wasn t satisfied with that - so told the person okay my carts outside go look and I was replied back with well I m not going out there so I walked away because I wasn t dragging a cart back inside filled with material just because she thought I looked suspicious. All in all - I will NEVER return to this store nor will I ever do business with this place again.

Quick and easy. Found everything we were looking for

Needed wood

What would we do without home depot

We had our stove delivered and ANTONIO AND JESUS from RAS logistics were amazing and super friendly!

Aint what they used to be

The BLONDE IN THE BACK IS AMAZING.

Typical HD store

Hard to find but had help

This store will sell you junk doors then tell you sorry its store policy not to take them back.

I have to commend Brittany at the Home Depot in Schenectady. I was looking desperately for an item and Brittany was not only helpful and beyond professional. She racked me down in the store when she found the item I was looking for. Thank you Brittany!!! You were awesome.

Probably my Favorite place to be, ever! The pungent smell of lumber in this wear house is unmistakable. I wish I good live there

Very helpful

Went to get a pole saw. The associate saw that they had 7 in stock but couldnt locate any of them. Disappointing, waste of trip.

Good prices, helpful people

If you need to buy any appliances see Denise in the Schenectady Home Depot. She knows the products and is so very friendly. You won t be sorry. She made it super easy!

Denise was super helpful in getting us resources to renovate our bathroom!