3434 State St, Schenectady, NY 12304, United States
Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Discount Tire in Schenectady, NY today.
Great experience at Mavis this morning. Had a tire that kept losing air, so I called Mavis at 8am when they first opened to see if I could get it in that day. They told me they could get me in right away. Work was very quick and affordable, and the staff member I dealt with was very helpful and friendly. Will continue going back to Mavis for all of my vehicle needs moving forward.
Chris was excellent, he got me right in same day. The techs gave me two new tires and an alignment for a fraction of quotes I was given around the area. I own four vehicles and I will definitely be bringing them back here .
Had to bring my husband's car in four 4 new tires. This team was beyond helpful They helped us choose the safest tires, without making us feel "sold on something". Had them installed and ready to go by the end of the day. When we had another issue with a bent fender, again, had us in and out. They are absolutely five stars in our book!
Horrifying customer service experience which cost me 5 hours of my day today. Amy at the desk is not only rude and unprofessional but inaccurate about information she gives. Quoted me 2 hours for tire alignment and inspection. Fine. No big deal. Calls me 2 hours later after I’m trying to kill time to tell me I need new tires. At that time they did not start alignment or inspection, so it was going to take another 2 hours. She said it would still pass inspection, but since she had such bad attitude I didn’t feel like waiting for inspection anymore. She calls me back to tell me my car is ready with the same attitude snippy/making snarky pretentious remarks like she is better than you or knows more than you. I’ve worked customer experience for 10 years, never would I think about talking to a client like that. And my car failed inspection I ended up getting later. Will never return due to her service. I am sure techs know what they’re talking about but if you have to deal with her to get service done, it’s not worth it. Living nightmare.
I had a very great experience at Mavis Tire! I came in with low tire pressure, and the team quickly fixed the issue. The staff was not only efficient but also had a great attitude, making the whole process goes smoothly. They were super helpful and explained everything clearly. Highly recommend this location for their excellent service and friendly staff!
I brought my Evolution Lancer to this Mavis location to have my winter tires mounted and balanced...First off, I'd like to thank the store manager Chris for making sure that my ride would be in great hands...Wes did an amazing job...Car runs smoothly @high speeds...no shimmy...Thank you Wes...I'd also like to thank Junior for making sure my low car was not damaged while going onto the lift...and thank you to the assistant manager and his beautiful colleague for their true professionalism...You guys made my day and will definitely make my winter a safer one...Thank you again...
I came to Mavis today to plug my tire. I walked into the store. Chris greeted me. Told him that I have a nail in my tire. One of us guy Jay and JR checked out my concerns about that nail and showed me that my tires are from 2017 and it’s dry rotted. So I got sold with two brand new tires with great price from Chris an his crew. Loved it. Time was in an out within 1 hour. Love the service. I’ll always recommend 3434 state street Mavis to everyone I know. Thanks you again.
They treated me very very well. They made me feel high class. Thank you Chris for all your help. I’m feeling a little better safer on the road. The white shirt guy from st Vincent was super helpful as well. Their staff were friendly. No drama. Definitely will be back.
Great team and Anita was awesome help
Great experience! Emmy at the front desk was so helpful, friendly and knowledgeable. Good prices and quick service.
Great service !
Great service jahquan was very helpful
Place is dope
Everyone was great their service was really fast! In and out! I d recommend everyone to go there! The staff was amazing as well!
I had a great experience at Mavis. Fritz took care of my issues exceptionally! I recommend everybody to go to 3434 state st, for there car needs !
Emmy and Chris are fantastic at helping you out with good deals. Highly recommend this shop, and Chris the manager is very handsome and friendly, will always come back here.
I love Emmy so much shes my world and she good at what she does
Honest service , great price on a good Product . Fritz, chris and Jahquan were Stand up guys and I highly recommend
Friendly service. In and out fast!
Love these guys always good to deal with and very reliable
Amazing customer service, they went above and beyond to help me when I had a flat tire and they fixed my issue the first time when other locations were told the same thing and told me I was wrong and just filled my tires with air and sent me on my way, best Mavis in town!
I went to two different places to fix my tire. This morning I woke up with a flat. Mavis fixed my tire and fixed the actual problem. Will come back here for any tire issue.
Cheap and fast!
He was great n got me in and out
Great customer service, Emmy & Fritz were great! Jaquahn did an exceptional job on my car ! I love this place, I recommend all my family & friends to do business at Mavis 3434 State St, Schenectady, NY 12304...
Fair pricing fast and very informative def would go back for service
Took great care of my car great customer service an got me in and out quickly Fritz is a great salesman
Good experience stopping here, got some suggestions on the issue
Excellent service
Dont believe any of the rumors that youve heard they are good mechanics thank you for everything
Came down with a punctured tire, bright it over there to see if they could patch it, was told the price upfront and was called within the hour that i was set. happy with the efficient service i received.
Wow, amazing job! I had intense work that needed to be done. When they heard, they said just to bring it in and we will get it done!! They absolutely did! Fritz, Jaquahn and Ryan are top notch! They worked on my car for 3 hours. They had to order parts twice and install everything. They did tires, alignment, struts and more! The best part is the communication. They kept us in the loop the entire time and checked on us frequently to make sure we were ok. They were adamant that I was going to leave in a safe vehicle and they made that happen! This Mavis has amazing shop manager and technicians that should be recognized for their talent as well as their top notch customer service! Come to Mavis if you want your car done right! Ask for Fritz, Ryan and Jaquahn as they are on their game at all times! Thanks again Mavis for making me safe to drive in this upcoming 3 days storm! I will definitely be back and I recommend that whoever reads this, does the same!
Quick and effecient.
I got a flat tire, the team was able to get me in very quickly! Thank you
Great service .The workers did an amazing job on my car answered all my questions .Will be back
Came in today needed a battery for my homies car. Emmy a Chris got me in. Jay the technician got pull the car and tested the battery. The battery needs replacement. Got a new battery for the car. Got out less than 45 minutes. Thank you for this Mavis 3434 state street.
Got my car back within a few hours! Staff is so friendly and helpful. Explained the process and pricing. So happy with my experience! Definitely recommend!
The salesman Fritz was knowledgeable and was able to make my experience great. Definitely bringing my car here when it needs help
She was too much rude she even doesn t know how to talk to customer bad very bad very bad I will never come back again to this place and I will also tell to my friends don t go there
This team is the best! Eme is fantastic! She is extremely knowledgeable and professional. The entire team makes your experience very pleasant and they work quickly and efficiently! Will absolutely continue doing business at this location!
Great shop that has recently performed important work for me multiple times and has done so extremely well. The manager Chris is helpful, informative and thorough.
The first time I went to this location foe an oil change I booked online and when I arrived, I was told that if I wanted to be seen in a timely manner I would have to call for a slot. That appointment took 3 hours - for an oil change. They were apologetic but assured me that if I gave them a call next time it would be better. I scheduled five days ahead of time by calling the office directly. When I brought my car in I was told it would take about an hour because they were understaffed. After a half hour in the waiting room my car was still in the parking lot and a customer who arrived well after me was being brought into the garage. I will not be going back to this location, if I ever bet on mavis again.
Always is helpful with getting our vehicles in and out. Pricing is very fair. Fritz and Chris are always helpful which is why I continue to use this mavis
Great experience great service crew recommended
Thank you to Nijuan West. I had got two new tires, it was fast past and I was really well taken care of! Highly recommend, I will definitely be back!
Really quick service, they were able to help me with a flat tire and get me in and out in enough time to make it to work . I would definitely recommend this shop to others!! Very helpful at explaining information.
Quoted me a price ~$150 cheaper than it was when I checked out. Lady working the counter was rude when I asked for clarification as to why I was paying more than they quoted me. Their price was better than others I found though.
Quick and friendly
Emmy, the assistant manager at Mavis tire is very cordial to customers and welcoming. She is very knowledgeable about tires and patiently explains what is needed or not needed. The service crew does a fine job and everything is done properly. I am always happy to do business at the Mavis discount tire in Niskayuna, New York
Very helpful. They even put my spare back under all the junk I had in my trunk.
Chris and his team has been so helpful he changed my breaks ,rotors and caliper for a decent price Im so happy with his work . Definitely will be back !!
I walked in without an appointment and they took care of what I needed for my daughters car....these guys are great
Chris and the crew was awesome!!!
Anita and the techs went above and beyond. Would highly recommend!!
Very generous and very Courteous. The person that helped me today was Fritz and he was very kind and patient with me as I admit I was giving him a hard time. I m a girl so I don t know about tires, He explained to me about two different tires and I bought the wrong one. He was willing to work with me, And he helped me to fix my mistake. I definitely recommend this Tire shop, And I think Fritz needs a raise. His Conflict management skills and resolution skills are amazing. 10/10
I would do lower if I could. We ve come here before with miscellaneous repairs, and scheduled an oil change for this morning. The minute we walked in, we were dismissed by the staff. Then he quoted us $110 for an oil change? Which seems crazy? Then we said that seems high for an oil change and he said oh sorry, $90 so we decided to leave. Surely that s incorrect? But the other gal who was working told us to go with him. Can someone who works here respond and tell me the actual price of an oil change there? This was a ridiculous waste of my time.
Walked on at the last minute for a possible tire plug, ended up needing 2 new tires. Needless to say they stayed open until they put the tires on my car...way past their closing time!!
Last minute tires & alignment on a Friday night, stayed open late to finish up our car!! This is our 3rd time using this specific Mavis, they are the only ones who ever have our tires in stock. The staff is not only good at what they do but are so kind. Fritz was extremely helpful from my call in to my visit 45 minutes later. Even the lobby was clean & quiet. Thank you again Fritz & team!!
Awesome service!! Very friendly and knowledgeable staff, I definitely recommend this location! Excellent service every time Ive been there.
Service was great here!
A clean, orderly shop filled with friendly, knowledgeable staff. These folks put customer service over profit. 11/10.
Great customer service! My car rides so smooth now! Gratitude to the staff
Emmy is amazing she help me in a way that I ll send everyone there she went above and beyond. Thank you so much for everything. Keep up the good work.
Place is amazing.. especially the 2 managers, very cool and welcoming when you walk in also techs are very fast..
Awesome service. Friendly great to deal with ! Emmy is the best. Fritz also.
The service was amazing. The managerial staff, especially Emmy was amazing!!
The staff at Mavis are fantastic! I was in and out in no time! Staff took the time to explain in detail what needed to be done! 10/10 would recommend!!!!
Great service very quick. Great receptionist super nice cheerful and friendly.
Emmy was amazing and honest. The crew was very thorough as well
The Staff ( CHARLES AND EMMY) was incredible and well worth service.
I had to get an emergency tire done as my tire was spitting air. They got to done so quickly! I greatly appreciated it! Chris was amazing!!
Jay-von amazing service with putting in my swaybar link in
Jay-von excellent service. In and out quick
Great experience! Shout outs especially to Jay-Van
I really appreciate excellent customer service and the staff knowledge.
I was in and out of there in no time wonderful customer service from the manager, Chris and assistant manager jayvan And the crew behind them is wonderful and well efficient keep up the good work guys thank you
I don t know why I continuously try to go other places. Mavis never fails me great service, and great prices.thank you
Emmy Was excellent customer service she got me a wonderful deal on a tire had us in and out very quickly very professional, and I will be returning for her service!
They were able to fit me in the same day and explained everything they were doing clearly before for doing it. I had a lot of work done and Emmy helped with finding coupons/discounts. Thank you!
Update: this returning customer is still happy with the service. Came back for 2 new tires, front end alignment and inspection... Still very good. Very professional. Can always count on their shop.
This place is very very friendly. They treat me with respect and cater to what I need
Great service got me in for an inspection right away!
Quality service and great customer service highly recommend
Chris is great! explained everything to me, made it super easy to understand. The staff was Nice, fast and efficient! 10/10 recommend coming to this mavis! Love it here
I was appreciative that the manager took the time to explain and show me all of the things that needed to be done to make my car. I have taken two of my cars in for repairs in the past two weeks. Thanks!
Great customer service & they work with you. Ask for Chris and emmy!!
Great customer Service From Emmy & Chris !! Helped Me Get Breaks & Rotors For My Car !!!
The sweet guy named chris at mavis is such Gentleman, I had a very good experience with him. Very polite. Got the work done right away. Have no issues. Recommend this spot for service Second time around the best service ever. Chris is the best. Come here all the time.
Good that you Great customer services Jay van was great speedy recovery for my flat tire thank you
Chris was amazing
I wanted to thank Mavis especially their front end manager Emmy for the service today. She was very polite and efficient. Got me done in record time of 45 minutes for inspection while managing a heavy schedule. Most importantly everyone was very polite and courteous. I was able to squeeze in the service and still got out in time for my appointments! Kudos Mavis!
Very fast service!
Always there when needed! Trustworthy & reliable!
Fast. I walked in told them I had a nail in my tire and they took me in and got it done they also check the other tires too, very professional great job
I have been here over 5 times - prices are great and service even better !!! Go see Emmy and Jaquan at this specific location !!!
I APPRECIATE THE assistance THEY PROVIDED, Chris was a great help and got me in and out in no time ! Thanks again !
Chris and Emm were great . Top notch service
Came in around 11:30 for an alignment. Had a short wait before my vehicle was seen. Technicians were quick and efficient. I left with my steering wheel straight and my vehicle driving correctly. Highly credited shop would recommend for future services.
Great service!
I would love to start off by saying awesome staff. The communication was great. Jay went through step by step of everything that he checked and what he felt I needed. Made me feel comfortable enough to drive off feeling safe. Charles was also a great help went out of his was to keep my little on occupied. All around great experience.
Literally was the first one there at 9 am. When they finally told the issue (which I knew about beforehand) at noon, they told me I had three cars in front of me. I only have one car, so I m not going anywhere. Gave zero about it. What a better way than to waste my entire day there.
Emmy & the crew was amazing thanks for the service
The staff at this location went above and beyond. We had to come in for an unexpected visit after my tire blew out on the thruway. They graciously took care of us even though their computer system was acting up. To top it all off, the tech kindly secured my spare tire and my jack pieces back into the trunk wheelwell! I was thrilled.
Friendly and professional
Great customer service!!
Excellent service and good time management
Brought my wife s car in for a flat repair and had to get two new tires. Jay Van was quick to help. Although I had to get two new tires, he was very helpful and indicated for me to bring in my previous receipt as I have purchased the original four and had them installed at the shop. When I checked out was super helpful, even giving us a discount on the tires we purchased as my previous tires did not have the extra coverage. I m very happy withthis store. Customer service is great and both Emmy and Jay Van were very helpful.
Quick service. I didnt have to wait. Got appointment right away. Highly recommended
Great service Love going to this location Niskyuna!!!!!
Great experience definitely the only place I go to get new tires
Friendly and professional staff. Taking care right away. Price is good. Taking care in a timely Manner.
Dropped my truck off around 2:30 PM for 4 new tires. There was only 2 cars in the shop at that time. At 3:30 PM I called to check the status of my truck. I was told it was on the lift and it would be another 30 to 40 minutes. That was fine. At 4:30 I went to pick up my truck. It was still on the lift. No tires were on the truck. 3 of the tires were on the ground with the brand new tires already on the rims. For 40 minutes, I watched the mechanics walk around my truck and never lay a finger on it, and instead were working on vehicles that were there after mine. Finally, somebody balanced the final tire and started putting the tires on and taking much time in between putting tires on to walk around the shop aimlessly. Or at least that s how it seemed to me. The only reason I m giving one star is because the girl at the front desk was nice enough to give me a very small discount. Unfortunately, I will not be going back. I don t understand why they wouldn t want to get my truck out of there as quick as possible. Their process stinks and I don t get it. I finally got out of there just before 5:30 And was late to where I had to be.
Awesome
Jay-can helped me out. Great customer service
Chris is awesome quick service and never an issue really knows how to run the store well
Chris was super helpful with looking up my past order to find the tire warranty I bought a year ago - got new tires for a great price. Thanks!
Great service!
I had actually gone to the Ballston Spa location a week prior and they had charged me $42 did didn t fix my leaking tire. These guys took me in, checked out my tire and had me on my way at no charge, because the other location had already marked the tire as needing a repair. Nice guys here.
My experience was 100% great and Emmy and West were fast and efficient, highly recommended.
Okay ive been stuck in albany/ Schenectady for about 3weeks an mannn this was a process UNTIL I GOT TO THIS MAVIS. Mind you ive went to previous shops while being up here an nobody could take out this 1 lug nut. But when I got here it was professional the moment I got in. Chris was who I spoke to an he got me into the shop asap on top of that he got the lug nut out within 10 minutes. Emmy also was helpful because all the shops prior could not take out the lug nut so this shop seemed really confident an that helped alot. West cool dude he changed my tire with no problem an I cant be more then happy. Im not from albany im from queens ny so im far from home but anytime I mean anytime I come up here ill be coming to this mavis everytime for my car. Again thanks you guys
Chris is great!
Went in for inspection,and diagnosis an The prices was a little higher than what I expected ,they worked with me to get it done. Great services,especially their s Assistance manager.Thank you Im greatful6 for you.
Thanks mavis
Chris and his team are great!
Hands down best place around . Got an inspection , brakes/rotors and tires rotation . They were accommodating , helpful and got the work done in a timely manner. Very happy with the work they did on my car and will go back there again!
Great customer service
Best place ever thanks Chris!!!!
The mechanic was knowledgeable and worked with me on any discounts possible!
On a day I didnt plan to lose a tire, they quickly got me fixed and helped out with warranty, etc. The staff is always incredibly helpful and friendly.
Very helpful and friendly staff!
Excellent service, from staff and jayvan
Service was great,friendly and quick,will always come back!
Jay, Chet and Emmy were absolutely amazing. Very knowledgeable and friendly.
Nothing but the best service here everyone is very respectful especially Emmy they honestly just get the job done tbh
Great customer service, very respectful!!!
Came in for a oil change the other day ,the crew was very professional they got me in and out no hassle. I ll definitely be referring and also coming back..
Had to have a tire and rim revealed. Emmy was very fast friendly and professional. Good job, thank you!!
Excellent customer service. Jayvan was awesome in explaining what my car needed. He was great! Did not try to oversell and did a good job of explaining what recommendations they offered for my car. Did not wait very long - in and out within one hour and I didn t even have an appointment. Definitely recommend this shop!
Great experience at this location. Came in for an inspection and oil change but had a few issues with my vehicle. Emmy at the front desk or the mechanic called me every step of the way with updates and estimates. They went above and beyond to get my car completed in the time window I had and were patient and understanding with all my questions. Thank you to all at this Mavis location!
I came in with a bolt stuck in my driver side tire and Dan the manager helped me out and got me in right away to fix the issue. Thanks Dan!!
Wow, amazing service ,Manager, assistant and Chester were amazing! Fast, friendly , knowledgeable, respectful. Would highly recommend using this shop.
Chets the best tire guy. Great prices and best service.
Emmy was great in getting me in to replace my tire after getting a flat. Got me in and out and even gave a discount. Highly recommend this location.
I had a great experience here! I brought in my car for an inspection and Emmy immediately told me it wouldnt pass because my windows were tinted too dark. Chet came out with a meter and showed me the readings. They said I should get the tinted film taken off and come back. I was so grateful that I didnt pay for an inspection, only to have it fail and have to pay for another one. I also asked Chet about installing a mount for my front license plate, since the car is from SC and they dont require them. He said if I bought a mount from an auto parts store, he would install it at no charge. They were both incredibly accommodating and helpful, and I would absolutely go back again. Thank you again, Emmy and Chet!
Very knowledgeable! Friendly attendants. Highly recommended!
Came in with an issue with my car on 05/04/2024. Chris was able to diagnose the car, explain the issue in a way I could easily understand and then fix the issue. All this was done in a timely manner. Definitely would return if needs be. The other staff members were also accommodating and portrayed exceptional customer service. Thank you.
This shop did an excellent job helping me in an emergency situation! Emmy was so friendly and kind and West did an amazing and quick, quality job getting my tire replaced and ready to go!
Fast and friendly service
Jayvan was a great manager. Great prices and wonderful service and clean store
I promise I never leave my house with checking my tires. I got a flat and mavid crew help me out and gave me a great deal thank you Jayvan
Great staff . I got my inspection done and jayvan team recommended a lot to be fixed and scheduled me for everything and pressure free environment
The manger Jay-van help me and was very understanding. Great customer service and wonderful pricing. The staff really work as a team
Seeing a young black man in a manger position is great. Clean store. My battery was shot and they gave me a great deal on a new one
One of the best stores that I been in . Clean friendly workers and lead by a great manger jayvan. I got 2 tired at a great prices
Service is always quick and friendly at this location. The staff is always helpful in finding the best solution without breaking the bank.
Excellent service and truly honest employees. I highly recommend them for their reliability and integrity.
I had to bring my car in for 2 new tires and new front brakes, Chris and his team did a great job taking care of my vehicle! There was some issues with the brakes squeaking after the initial install. I brought it back to Chris and he replaced everything under warranty and no more squeaks after that! Thank you Chris and your team for taking care of my vehicle! Super happy with the service!
Always friendly and willing to explain everything! I went to another shop in the area that stole parts from my car and Mavis replaced it for free. Today at my visit they replaced my headlight bulbs for free and Matthew only charged me for the one service!
The Manager Matthew assisted me in a very professional and courteous manner. The team got my vehicle in and out. Great service!!!
Smh this place will HEAD CRACK you with prices. They initially quoted me for two tires which is what I ended up coming in for and then walked out paying almost $500 for an alignment and TWO new tires. Absolutely insane!! If I knew this upfront and if they were honest, I would have left and found another place. The girl who claimed to be the manager was saying I got you I got you I can give you a discount, but come time to pay for the transaction she continued to apologize because it wouldnt let her, so she went off to ask for help. Guy came back took $20 off my alignments lol .. She also apologized and said idk why they wouldnt tell you the price before hand, so sorry .. but why are you guys not communicating? If the women was dealing with me and quoting me since walking in, how does the guy skip pass her, come straight to me to show me something needs to be done and I agree thinking what she originally quoted me was included. I am a very spiritual and energetic person and the whole transaction and time being in this place just didnt feel right. I just know it. Completely unprofessional. They continue to approach you with things needed for the car, but they don t confirm estimates prior to doing this to ensure customers are okay with them proceeding or communicate. Now im stuck in the end having to pay an extreme upcharge on services that WERE NOT initially CONFIRMED! - they tell you whats wrong, make it seem bad, tell you you need it then add additional charges. I NEVERRRR leave reviews, so it definitely is a reflection of me leaving unpleased and upset with my experience. A guy came in for tires as well, heard him get quoted $600+ , he said he needed to come back..and I promise you, he wasnt. But karma always comes around on people who dont have the best intentions or are unethical for a sale. so this will just be an experience for me I will take to the chin. & it sucks even more because 80% of the establishment are people of color. Music blasting loud, idk it was definitely this shift this day.
My service at this Mavis was with Matthew was amazing . His conversation with me was right on point .
Was my first time and matthew was extremely helpful. Got everything i need so easily.
Matthew was so help and amazing.... I really appreciate all his help
Great service! Chris and Emmy were great setting me up with a set of 4 tires and getting me setup for the winter!
Thank You to The Manager Mathew and the Crew working This morning I walked in needed two tires mounted and balanced, they got me right . Also in the mix another one of my tires had a plug in and they fixed within no time .. I couldn t thank these guys for there excellent customer service and mechanic skills Thank you all again and definitely well recommended ..
Stellar service, attention to detail, extremely helpful and informative as well. Thank you to Matthew and other staff For the continual consistent care and customer service . Whether it s a booked appointment or a last-minute fit in, all car /tire care need are met beyond expectation. Highly recommend.
First off shout out Sean and the front end people working today, they were super friendly. Seems like everything was done professionally. Sean walked through his process as well which was nice. Seems like a great staff.
Best place ever Chris is amazing everyone is super helpful fast in and out they show you physically everything that s wrong and walk you threw and explain in the most highest detail what there going to fix and how there going to fix it they are the best for your cars needs highly recommend
I had the BEST experience here. I came in with no appointment (I did call ahead) and came in got all four tires replaced, my car aligned, and the rear suspension fixed. I was met with friendly faces and people who kept me informed and were so nice. I didn t catch the man s name who helped me. But he walked me through the process of getting new tires and ensured that my car was checked and aligned well. He was so informative, helpful, and friendly and it was nice to be given the information I needed to make my decision. I was treated with respect and kindness from everyone! I will be coming back!
Everybody at works at that Mavis is very helpful and explains everything that wrong with the car. They even showed us what was wrong with the car everyone there is very nice. I would recommend everyone to go there. Thank you
I am truly glad that I decided to bring my Toyota here for diagnosis & repair. They did the repairs in one day & charged an honest and reasonable price. I had lots of questions and concerns about my car. Never did I feel rushed, persuaded, or bullied to accept & pay for services like at many car repair places. The employees, especially the shop manager, treated me with utmost respect, patience, and professionalism. Mavis had me all set to hit the road for the Holidays with precious cargo (children). I d definitely go back again! Thanks so much :)
This is the Mavis near Niskayuna Commons. Great service, and very accommodating. Was able to get an inspection within an hour of showing up there- without an appointment.
Great customer service! I stopped in after I caught a flat tire and Jayvan took me right in. He was very helpful and friendly. My car was in and out in no time.
Hands down the best Mavis around. Matthew the manager is amazing and his crew did a great job as well. I wouldn t bring my vehicle anywhere else.
I went and had 2 tires replaced , the service was great . The manager Mathew assured me they would try to get me in and out , and that s exactly what they did . Keep up the good work!!
The service here was great, best mavis in the area all the staff was great and the manager Matthew was extremely helpful definitely would recommend everyone to come here for service
Great and fast service Matthew was very helpful
Matthew from Mavis Tires was very helpful and professional. Would definitely return next time my car needs an inspection.
The service here is so great, i literally came in for a flat tire, i had no idea how to read my tire size and Emmy in the front went out to my car and looked at my tire and showed me my size, which was very helpful. She also showed me the sticker in my door so I knew the tire pressure. They were able to fix the flat and had me in and out in less than an hour. Definitely recommend this shop out of all the other ones!
I had the best experience even during a snow storm they help me out !!
Matthew and jayvon took care of my problem and were very professional thank you so much.
The gentlemen at the front desk(Matthew) was extremely accommodating and knowledgeable. I had to come from another store and he was able to help me as a walk in, and help me from a experience I had at another location. I will definitely come back because of the treatment I received, starting with Matthew. Grade A across the board. Hire more Matthews.
Thank you Matthew for exceptional service
Emmy and Chris were great.! They corrected the issues that I had that the other shop overlooked. They were quick and showed concern for my issues on top of me waiting with two toddlers. I ve been dealing with mavis for a while now and this is the first location where I actually felt valued and cared about as a customer. Thank u guys
Matthew was a delight. Hooked me up with new tires. Much appreciated!
I had a flat on my wife s car, I got it changed and got back on the road. I brought the punctured tire to the local store. They couldn t fix it because of where the hole was but they were able to get me a new tire, mounted and balanced while I waited. I would highly recommend this store to anyone.
For starters I was greeted with a friendly welcome and a smile, followed by a good morning. Everyone I dealt was very polite. They explained what I needed done and why it needed to be done and got me in and out in a timely manner. I would definitely recommend this Mavis location.
Very friend and kind front desk staff. Prices are reasonable and they have a free air spot in the front of their store for anyone to use.
They were very friendly and efficient and concerned about the balance of my vehicle
Needed a same day oil change and inspection, Matthew was excellent both when I called ahead and in person. Great location, great customer service, would highly recommend.
Mavis is always reliable to fix tire issues! Thanks to Matthew and team for a quick fix!
The service at this Mavis was great came in to get and inspection done and a tie rod looked at Matthew was the one that helped me out and made sure I was well taken care of thankfully the tie rod was fine and the inspection went through smoothly very grateful for his service and how he helped me out.
All I can say is customer service was top tier. Matthew was an absolute pleasure to work with. This was my first visit to this shop and wont be my last. From the receptionist who scheduled my visit to the service they provided, everything was done timely and hassle free.
Horrible Experience there Especially with management, they will Try to rip you off and keep finding things wrong to Charge you More and act like they giving you a discount but really there is none, and very rude female Staff.Just know that u gonna be ripped off!!!
Absolutely amazing service! Matthew especially made the process super easy for me. I will definitely go again in the future and highly recommend them for any auto service. Thank you!
Good job Chris
Reliable, great and fast service! I came in without an appointment, Jayvan was at the desk, he was very fast to acknowledge my problem. They fixed my tire no time. I would come here again!
the manager (chris)at Mavis is not knowledgeable and is very rude to customers and also rude to employees in the presence of customers I recently did an alignment on my truck which he didnt know to complete and kept pushing me around from one thing to the other as to the reason as to why he couldnt do alignment properly I paid the fee and my truck is still out of line
Great service, honest and transparent with good and thorough recommendations for service on my vehicle. Jayvan was very knowledgeable and kind.
Matthew was great! Got me right in for my tire and was very professional. Definitely recommend this place.
Matthew was very much help with good customer service. Will be back in the future!
Excellent service, they were able to get me in and out. Chris and Emmy was great! And the techs were quick with service. Definitely recommend this shop for others.
Chris the manager at mohawk commons at balltown rd Schenectady was great. In and out with the job done at reasonable price. Would recommend.
Awful customer service from the assistant manager. I ve made a phone call yesterday to book for a state inspection, receptionist told me to bring the car in around 9. We got there today and female assistant manager said I couldn t have booked an appointment because they need a two hours span to perform the inspection. She also said the person who took my phone call did not know what he was talking about when he took my appointment. Extremely rude and disrespectful. She should have thought how to solve the issue instead of blaming on other coworkers
The service at Mavis was great, came in to get an inspection done, the assistant manager at front desk was very helpful and made sure i was taken care of. During the inspection new tires were recommended, she took her time and gave us all the options that were available. Thank you for the great service.
Absolutely amazing customer service and very caring and happy enviroment
My last mechanic try to rid me off. The mangers were very professional and help me schedule a plan to get my car fixed in a reasonable time and price thank you Staff and Jayvan
Got an inspection and jayvan made some great recommendations on the tires and minor fixes see them later this week ! Great staff
Its hard to find a place where all staff is polite and known the job well but not at Mavis on State St. These ppl rock! Got all 4 tires and it was fast, easy, and helpful. Thanks!
Fast and perfect service
Amazing place. Great prices. Very trustworthy. Emmy was very nice and knowledgeable
I enjoyed the Atmosphere & Energy Professional & Efficient service done by Emmy & the staff!
Good service
Great people, great service. Honest all the time and don t sugar code. Exactly what we need!