Needham & Smith Automotive in Schenectady
670 Consaulus Ave, Schenectady, NY 12306, United States
About
Needham & Smith Automotive stands as a trusted transmission specialist in Schenectady, NY, earning an impressive 4.4-star rating from satisfied customers. This professional automotive center specializes in transmission rebuilds and maintenance, alongside offering essential services like oil changes.
Located at 670 Consaulus Ave, this wheelchair-accessible facility prioritizes customer convenience with dedicated parking and easy entrance access. The shop operates by appointment, ensuring each customer receives focused attention and quality service from their experienced mechanics.
Customer reviews consistently highlight their exceptional service quality and friendly approach. Notable success stories include long-lasting transmission rebuilds, with customers reporting excellent performance even years after service. Their commitment to fair billing and thorough explanations has earned them a loyal customer base.
The facility maintains professional standards with a team of skilled mechanics who demonstrate extensive knowledge in automotive repair. Their customer-first approach is evident in their recommendation-based appointment system, ensuring adequate time and attention for each vehicle's needs.
Whether you need a complex transmission rebuild or routine maintenance, Needham & Smith Automotive combines technical expertise with customer care. They open at 9 AM and welcome customers with both scheduled appointments and transmission-related concerns.
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Great customer care! I highly recommend them.
Friendly knowledgeable very helpful fixed problem very fair billing I'll be back
Great repair shop, rebuilt my transmission 2 years ago and rides like a charm still ...Great people
Horrible customer service . I called for a quote he asked me what find of card I told him and he said he doesn’t want to get Involved and hung up on me .
Good people and do good work and stand by it hard to find these days
These guys are great....always gets my vehicles in quick and never have to bring back until something else breaks or just for regular maintenance. Great prices too....doesn't break the bank. Allows me to get my own parts and bring to him (cost effective)
This company is the worst. I went to them to rebuild a transmission for me. Denise the owner did not do not do a good job because I still had problems with it within 60 days of him working on my tranny. I have continued to have issues and Denise is not willing to help. He took my money and he did not do the work that I paid him for. He told me out his own mouth that he cut a lot of corner after a whole year of going back and forth to him to correct something I paid to have right the first time.So now I am out of my money, my time, my transmission is not working and I cant drive my vehicle. Denise has such bad customer service. I would not tell anyone to go to this company to get work done. They are very hard to get in touch with and they do not do good work. They also over charge for services. I would not even give them any stars. STAY AWARE FROM THIS COMPANY!!!!!!!!!
Great service, and they don't kill you on price
quality service
Great place
Great service
Great Service reasonably priced