272 N Ballston Ave, Scotia, NY 12302, United States
We understand the stress of car problems, be it external or internal, and are prepared to handle even the most damaging situations. You will feel at ease in our care. We use only the highest quality repair materials and equipment. We have a Genesis Measuring System, a Chief Frame Machine and a PPG Paint TouchMix colormatch system. Complete Customer Satisfaction is Guaranteed.
Visited to obtain an estimate. Left impressed with the professionalism and prices. Will definitely fix my truck there.
Extremely fair pricing and good quality work. Once scheduled, it was a pretty quick turnaround. I don't want to need more body work, but I know where I'm going in the event that I do.
My car was hit in a parking lot leaving the right side of my vehicle scratched and indented. I called around and even other businesses recommended Frank and Sons. After speaking with Katie at the front desk, Todd assessed my vehicle and delivered a fair estimate. Katie then scheduled a time for repair work and arranged for Enterprise to meet me at their offices for a replacement vehicle. The repairs that were done were well-communicated in advance, completed swiftly and without any problems. Everyone there is respectful, competent with what they do and fair. I highly recommend calling them for any repair work.
After our accident, minor as it was, I was worried about what to expect and thought the worse. Dealing with insurance companies and auto repair shops can be stressful. However, I chose Frank and Sons because they are local for us. Katie was terrific in explaining not only their process but also how the insurance companies work and she set my mind at ease. Todd's expertise in providing us with an estimate and getting us scheduled for the repairs was fantastic. We had the work done and it was beyond expectations; it was perfect! This is an honest, efficient, classy operation and five stars is not enough. If you go anywhere else, you're foolish. My opinion!!
Frank & Sons staff did a wonderful job fixing our RAV4 which was rear ended and wrecked the back tailgate which needed to be replaced. Paint match is exact and work is not only impeccable but was done very quickly. Great shop to deal with. I highly recommend.
I was in an auto accident this morning and I did not think it was bad until I started driving my van, something is is really wrong. Clock spring is definitely broke and the front end was making a scrubbing noise. Was sent to a body shop but they could not help me for 2-3 days. So I called Frank & Sons and Ann Marie had me bring it right over. She called a tow service and had it towed to their location. She helped me get a car rental so I could continue on with my job. Very nice people and helpful. Met the owner Frank, really nice guy! All thumbs up guys!!! Ann Marie your awesome girl!!!!
I've had a few cars worked on at Frank and sons, they do excellent body and collision work. They always go above and beyond for their customers. Scott is a talented mastermind, he has always looked out for me with everything. He always amazes me with the magic he can produce and the extra details he never forgets. Anne Marie is an angel sent from above, this woman has the patience of steel. She's smart witty and deals with people and insurance companies all day with outstanding customer service expertise. This body & collision shop is well known in the area, whenever I've spoken of the work they've done for me people have gone to them or have heard of them and always have amazing things to say about them as well. I will forever be a customer and recommend them to everyone I meet. Anne Marie said something to me last time I was there that I found so accurate, and made me laugh. She said well it was nice seeing& talking with ya AGAIN but I gotta be honest, I don't wanna see your face for a while lol because nobody is ever happy about having to have body/ collision work done on their daily thanks to someone rear ending me, BUT you know where to find us if it happens again 😉🤭and they will ALWAYS make sure you are very well taken care of. I absolutely adore both of them and I always know my vehicle is in good hands when I need them. ❤️
I brought my truck in to remove a few small surface rust spots. The price was reasonable and the work was completed earlier than initially estimated. The color match appears flawless and the areas look as good as new. It wasn't part of the work I requested, but Frank & Sons took the initiative and touched up a few small scratches/nicks for no additional cost. As an added bonus, the truck was detailed inside and out when I picked it up. Nice! Good people, great service and highly recommended.
Ive had two of My vehicles taken care of by the pros here and holy what a great job
Very accommodating, professional and efficient.
Never got back to me with estimate
Grateful to the team for doing an excellent repair on our RV, and fitting us in at short notice.
Great work, reasonable .
They are the best....Todd does a fantastic job.
Our 2016 GMC 2500HD pickup with Denali trim developed peeling paint below the window on the drivers side rear door. This was a factory issue but due to the age of the truck GMC would not cover it. Brought the truck to Frank & Sons who did a marvelous job of repainting the whole door to match the rest of the white body. The job was done in three days. Great people to work with but very busy which is why there was a three month wait to get the job done. Well worth it.
I Always have received excellent service and a professional job!
Great service and outstanding workmanship!
Brought my Honda Pilot here after the dealer hit it with a golf cart. Looks better than when I bought it. Thank you Frank, Todd, Scott, & Giani for fixing it right.
They did a fantastic job!!
Did great work on my car. Very happy with results!
Highly recommend Frank and Son s. They fixed our travel trailer that was in an accident. Looks like new. Super fast turn around time. Only took a week for all repairs to be completed. Services
Has anyone ever heard of the term the G.O.A.T. ? Thats right. Thats what they are . . . The Greatest Of All Time!
Great work! Super friendly! Driving through town and we ran into trouble with our RV. They came to the rescue and helped us get back on the road in record time. Can t recommend them enough!!!!! Thank you SO much Todd + team. :)
They were able to get an estimate on my car much faster than their competitors
The reviews here are too inflated. They are not as good as it shows. I suspect most of those reviews might even be paid. The business is definitely old since it was over three generations, but the current owner was nasty. I had a hard time for my car job here. They never bothered for a trip or so when I needed it the most unlike most other shops. Had bad paint job and my wreck job after the accident. Two other mechanics looking at my car post-repair said they did a really bad job. Also my battery went bad in a few days and needed replacement all because of their fault not keeping it bolted at the right spot. If you own a Prius dont bother going here.
why would you go anywhere else? got my car back and it was in pristine condition. frank and sons are the best maybe that is why it takes months to get your car in to get it fixed i have been going there for 18 years and have never had a problem if there was a minor adjustment ownership always made good. Services Body & Trim
i picked up my car tonight after a deer rammed the car a month ago. The car looks as good as new, maybe even better. Cars running well and looks so clean. Great job. Highly recommend this family business for any of your car repairs and needs.
They were awesome..would definitely reccomend
Had an amazing experience. Everyone was extremely friendly! They fixed the damage done by another driver, can t seem to find anything they missed! When I picked up the car, it was detailed from the inside out!!!! It was such a nice surprise! Very happy with their work and customer service!
Franks does exceptional repair work. Technicians are very knowledgeable. Highly recommend Franks if you need any autobody work.
So far, EXCELLENT. Thank you Annemarie for keeping me well informed!
Excellent Everytime Just make an Appointment
Great family run garage!
I have been doing business with Frank and Sons for over 40 years. My first experience was when I was a young married mom and hit a fire hydrant and Frank helped me out. The workmanship and professional service is above anyone I have ever dealt with. Todd continues his father s legacy. Thank you is not enough but know I appreciate you. Highly recommend!
Frank and sons body shop not only provided excellent service and outcome for the repairs to my vehicle, they gave me peace of mind and calm after my car accident. From the first contact, their customer service was friendly, confident and comprehensive. Their guidance through the car rental, insurance process and repair progress was extraordinary. I highly recommend them for any work you may require.
Great place to get your vehicle Repaired. I took my Truck to get an estimate on a minor Fender bender. Was all set up for me. They took care of Everything for me thru my Insurance company. Just have to take vehicle to them on appointment day and we will be all set. I would recommend this Body Shop to have you vehicle serviced and fixed.
Excellent crew and did a great job on my car! Had my rear fender replaced on my Honda CRV. Great price and they even cleaned the inside and outside of my car. I would definitely go back to them again.
They did a nice job on fixing my dented rear hatch in a timely manner. Thank you.
Honest trustworthy family owned and operated
Everyone at Frank and Sons goes above and beyond in customer service and attention to detail.
The staff is kind caring and understanding my CRV looks like I just drove it off the showroom floor. Thank You Frank and Sons
Great shop !!! Mr.Piel is definitely the coolest guy ever
Frank and Sons is absolutely amazing! I highly recommend them for any body repairs you need!!!! They did such a great repair, my 6 year old didnt believe it was our car haha she also said it has never been this shiny
These guys are the best of the best when it comes to any repair with your car. My car looks great they couldnt have done a better job! I also personally would like to give there recepitionist a shout out annemarie she is a merical worker and is the most helpful person ever when it comes to dealing with insurance and other things. Having to get your car fixed is not fun but coming here will make everything hassle free!
They have done several repairs for me and my family over the years and frequent detailing. The workmanship is outstanding, and the people are professional and personable. They do what they say they will do and a little extra in a timely manner.,
Great for your car care
I hit a deer out of state and they did an excellent job at performing the body work and repairing the vehicle.
Nice staff
Very friendly business. Excellent service and very accommodating!
fast, good communication, good work. Ill be back.
They did an amazing job repairing my car after the accident, it looks as though the accident never even happened. The staff are very friendly and professional. Also the front office of the shop is great at keeping in touch with the progress and estimated time of the reutun of your vehicle. Thank you again!
Wonderful people! Excellent service! Car looks great! Thank you!
Fast and professional comment and theyre working the past its been amazing
Great place. If you need bodywork in the Capital District this is the A1 place to go.
Friendly staff good fast service
FRANK & SONS BODY WORKS installed an OEM rear spoiler lip on my car and did a fantastic job at a reasonable price. Scott was professional, friendly and very pleasant to deal with and he made sure the job was done right and to my total satisfaction. *HIGHLY RECOMMENDED*
Professionals as usual!!!
They where so nice an it didnt take them long at all to do my truck.
Very helpful, great customer service. Reasonable price
Car looks incredible as always. Staff is great. Nice people to deal with from start to finish.
Always quality work and the kindest employees/owner. This is where I go for the best for my car
Great service, friendly staff!
We have been bringing our cars here for years with total satisfaction! Everyone is friendly, professional and returns our cars looking brand new. Thank you to AnneMarie, Todd and Scott and all who work so well on our vehicles.
Great auto body repair shop! The most excellent, fair, considerate and helpful staff. They coordinate every part of your insurance repair claim including scheduling car rentals . Very reputable. Was highly recommended to us. Years of experience at this family owned business of professionals that really care about their customers and their cars. AnneMarie is fabulous!
Seriously, I couldnt have asked for better service. From the front desk, to the garage, everyone here has your best interests at heart. The accident I was in was tough, but the repair was as easy as it could have been. I highly recommend using Frank and Sons!
Frank and Sons is the best Autobody shop in America. Attentive, affordable, absolute best quality work and extremely knowledgeable. Moreover the entire business is run by honest, incredibly hard working people. They live for their customers and their community. I have had to use them dozens of times over the years and without exception they have always been fantastic. No one is ever happy after an accident, but Frank and his sons Todd and Scott make the whole experience infinitely less stressful and without the pain normally associated with such calamity. They are real friends when you need one most!
Ive been going to Frank and Sons for a very long time. I recently had my vehicle in their shop for body repair. The car came out show room new looking. They not only did a great repair job,but detailed it both inside and out.
Transformed my car! Such a great job. Employees were wonderful to work with.
Did a great job. Prompt. Friendly. Telling on them for a very long time.
Do not go here unless you want to get ripped off!!!
The best shop in the business!
Excellent repair shop
Only went for an estimate this far. Nice folks. Ill let yall know if they do good work. Everyone tells me they do.
Awesome family business
Wont take my car anywhere else
Honest hard working long time family business.Frank,Todd and Scott have worked hard for many years and have built a strong reputation as an excellent auto body repair facility.You wont be dissapointed in the quality of the work they do, its efficient and fairly priced!!!
My car had paint all over due to painters spraying paint on my house. I went to Frank and Sons for an estimate. They quoted me a fair price. They were able to do the work when I requested them to do it. It took an entire day plus for them to complete the job due to the amount of paint on my car. But when completed my car looked great! The final cost of the work was the same as the original quote. Good work done quickly at a reasonable price. I would recommend Frank and Sons to others in need of car repairs.
I had some collision work done here recently. I was very satisfied. Work was completed flawlessly, and on time, Hope I dont have to return, but I will if I bump into another hard stationary object.
Frank & Sons is absolutely amazing. We were traveling across the country in our RV and ended up braking down with a broken radiator and a bunch of other things. We were in the area and had no idea where we should get it towed. We ended up getting it towed to Frank & Sons and they had the entire thing fixed and good as new within a day! We were back on the road within less than 24 hours all because of the guys here. They are fantastic! They took care of us and were super friendly while doing it. I cant thank them enough for fixing up our motor home so quickly.
Ive used Frank & Sons several times for my auto body and RV repair needs. I will never go anywhere else. The people and service provided are top of line. To go anywhere else is a waste of your time and money.
Have had car body work done over the years on three different vehicles. Each time the process went extremely well, including the estimate, car rental, and completed work beautifully done. These guys are top notch!!!
Quality work. Friendly staff!
Frank and Son s is the place I go to for my vehicles. Todd, Scott & Frank are professional and helpful. They have the best employees in town. I trust them to do what needs to be done. I recommend them to all my friends and family.
My experience with Frank and Sons was absolutely great. I worked with Todd; what a fantastic and knowledgeable guy! The staff is courteous, responsive, and treated me well. I highly recommend this team to anyone looking for a great experience in customer service. Thank you all at Frank and Sons; I mean it!!!
We have been fortunate or unfortunate, depends on how you look at it, to be customers of Frank and Sons Body Works for more times than I would like to count. They have always been professional, timely, and have gone above and beyond taking care of our collision needs with our vehicles and RV.
The work done on my vehicle by Frank & Sons Body Works was perfect!The employees treated me very well. They helped me deal with the insurance Co so there were no surprises. My experience with Auto body shops goes back to when I was a young man working in my fathers body shop in Gloversville, NY. In my opinion Frank & Sons body shop is the best you will find in the Capitol District.
Overall, it was a positive experience and everything was handled very professionally and in a timely manner. They also detailed my truck after doing the work. The detailing was pretty nice, but there were some spots where you could still see the wax that had not been entirely buffed out. It seemed like they rushed a little with the waxing. Otherwise, everything was done very well and to my satisfaction.
Extremely professional and knowledgeable in all areas of vehicle repair. Scott always seems to have that one magic tool you dont have in your own toolbox! Not to mention the know how to us those tools the correct way. Todd and Scott are total class acts and their staff are all top notch and perform top notch work here!!
Awesome people.
I went to Frank & Son s for repair work on the front of my car. From start to finish they were FANTASTIC to work with. They made the process so easy and the work was perfect! My car was spotless inside and out which was completely unexpected but so appreciated. If you need any body work done this is the place you want to go.
Good people great work
Theyre the best
Great place
Great family owned business. Friendly knowledgable and honest.
The body work and paint on my car is excellent. The detailing put it over the top. Thank you very much. My wife and I are customers for life . Jim & Brenda Roseberry.
No car accident is a good experience but Frank And Sons were kind helpful and did fantastic work on my vehicle!
My experience With Frank & sons body works was great. I almost want to crash the car again. Not Really. If it ever does happen again , i know who my preferred body shop will be. Thank you for a painless experience.
Great people! Great job on my car!! My car came out absolutely beautiful nice work...Like it came from the dealer!
Great services and knowledgeable staff !
They take care of your vehicle like it was one of their own (they sweep nothing under the rug) plus they are very easy to work with! This is the only place to go..
Frank and Sons always does such quality work! They were able to find a matching rear hatch back door fory wifes van in Georgia! Very satisfied with their work and their prices.
I was in a fender bender and brought my car to Frank and Sons Annmarie in the office was very helpful. They got my car inspected and seen by my insurance company quickly and took my car right away. I had them do all the body work it needed and the work they did is amazing the car looks better than when i first bought it. Annmarie kept me update with any information with my insurance company and time line for the work to be completed. When I picked up my car it was also detailed inside and out ! Im one very happy customer ! Im new to the area but I will be using Frank and sons for any auto repair in the future !
Amazing all around. Great people, service and the results of everything I have brought them has been excellent. They are an example of what great customer service and business should be.
Great group of people, van looks very good. Paint matched perfectly... I will take all my work 2 them. I would recommend them to anyone who inquires
Great people, great service and Grateful Dead fans. What else could I possibly say?
From start to finish, I had a great experience with Frank & Sons Body Works. They made what could have been a very stressful process, stress free. They communicated with me every step in getting my car repaired & it now looks as good as new!! I will definitely be returning.
Although my most recent visit did not require repairs to be done, car was a total, they took care of everything needed to been done to expedite my claim. I have been bringing my cars to Frank & Sons for body repairs for 25 years. Their workmanship has always been top notch, and completed quickly, and no hidden surprises. I hope to never need them, but Im glad they are there if I do.
You couldnt find a better place to do business. They will treat you like family...
Excellent work, good (and friendly) communication. My insurance company was happy when I told them the car was at Frank & Sons. My car looked immaculate when I got it back. Highly recommend.
Nice people who do great work! My car looks new!
Needed repairs to our 2017 RV. They did a great job and were very professional! Would highly recommend frank and sons!
Frank and Sons is the only body shop I will go to! They do great work and are easy to deal with.
Repaired my mothers car! Very competent and professional services.
Quality craftsmen, do great work that is guaranteed.
Excellent work and quality
What an incredible job they did. You cannot tell that a repair was made even after very close inspection. Frank and sos are the best.
My poor truck, smashed front end. Franks staff was pleasant and professional. Truck new and nice. Thanks Franks....
Every experience with Frank and Sons has been nothing short of amazing. Such a friendly bunch, and wonderful people to do business with
They fixed 2 prematurely rusted spots on my BMW... excellent work. On one of the spots behind a panel they found more extensive damage than originally thought, and took the time to bring it back to good metal. And they stayed within the original estimate even though it was more work than anticipated. Paint match was outstanding... both spots are still undetectable and holding up really well. I highly recommend them.
Quality body work and excellent family run business.
My car was horribly damaged. Not only is it now perfect and in such an efficient amount of time but they cleaned it inside and out and found my remote car started I had lost 9 months ago!! And so very friendly too!! Five Star
Simply put, there is no one more trustworthy or professional...their work is top notch and they are tremendous and real people...I have known franks for many years and have seen their work on many different cars, they never disappoint because they are the best at what they do period..
Frank and Sons stands above everyone else in the area when it comes to body work and service...they are absolutely number one hands down...the people are amazing and the work is flawless every time...I trust them without question which is very rare these days....do not hesitate to bring your vehicle to them they are the very best!
The professional staff and quality of work at Frank and Sons could not be better. My vehicle was repaired in a short period of time. A great overall experience, and I highly recommend their shop. Thanks!
I ve never had such an awesome experience!! I d never been here but got referred from 3 different people. Now I refer to others. Top notch customer service:friendly, they handled everything with insurance and offered to arrange rental car. They explained evertything to a novice like me, service was done as scheduled. Great experience!
These guys are the best. No hassle with the insurance, excellent work, and the car was spotless when we got it back. How you guys got ALL the dog hair off the seats is a testament to your work!
Friendly folks. This was my second time using them to repair my car. Help me with the near by rental car place, Enterprise. Took care of the insurance deals. Had the car done in the time said. Looks like a good job.
Car looks brand new with all new parts. Was completed within a week and all expectations were exceeded. The best body repair shop in the capital district.
Great customer service. Very polite and friendly. Towed my car for me last minute. I would recommend and use again.
From the moment I walked in I felt like family. AnnMarie,Jerry,Todd and Scott were awesome. these are people I will do business with again and again. Sincerely DC
Every time I go to pick up my car, its just like the first day you bought it. Great people
Frank & Sons are the best! We had an accident with our motor home and Todd and crew did a phenomenal job repairing it quickly! Since we were from out-of-state Todd sent me emails with places to see, places to eat and even gave a local fellow RVer our information so we could hook up with him. I cant say enough about this business! And our motor home looks great! Thank you Frank & Sons for everything!
Great people, amazing work. Wont go anywhere else.
Great autobody technicians
Been going to frank and sons for 25 years.Always have had great service great quality of work and never a bill that was questionable or unreasonable .What else can you ask for and Scottie or Todd are always available on site which is nice to see when u just got done banging up your favorite ride. -Tj Ruggiero
One word... wow! Fantastic work and super friendly folks!
Best shop around! Very fair and thorough.
With no doubt this is absolutely the best experience I have ever had with an automobile repair bar none!! Both Todd and Anne Marie or helpful, understanding and gracious every step of the way. I would recommend them to everyone!
Great job on my boat
Did a good job straightening the control arm out but every bit of body work they did needs to be re done and it took them just shy of 2 months to fix my car. Put a used mirror on that doesnt 100% work and was painted wrong. Only thing Im happy with is the color match. They have agreed to fix it so lets see how this round goes
Def recommend these people to others!
3 jobs done for me by Frank & Sons over the years. All done on time, on budget, and high quality work!
Took 2 hours out of my day to drive over and get an estimate on having my classic car painted. Todd is the one who helped me and said he would email me the estimate the next day. 3 days later he emailed me saying he would do it over the weekend. 3 weeks later I still havent heard from Todd. I called and left messages for Todd and his dad the owner Frank. No one has returned my calls. This is how they do business? What a waste of time! I should charge them 2 hours of their hourly rate for wasting my time. This place is a joke and theyre rude. Do yourself the favor and stay away!
Worst auto body experience ever. I have had to go back 5 times for various issues relating to the work they have performed. The quarter panel they fixed came loose from the bumper, I had several dimples and blisters in the paint and the pin striping they did had bubbles under it. Do yourself a favor and steer clear.
Amazing customer service love this auto body shop
Great group of people, locally owned, diversified auto and business services.
Superb workmanship and great people to work with.
I know the owners personally and can honestly say that you would be crazy to go anywhere else. These guys will treat you right and show you what great service really means.
These guys do great work. Fast and super nice
Great service and a perfect job that was as promised.
Great, fast, friendly service! And the best part is they held true to their quote even though it costed them more than they said it would! I 100% recommend these guys!