Fogg's Automotive in Scotia

I had a wonderful experience with Fogg s. I was unsure if I could get a vehicle due to my poor credit. Shelby the person assisting me walked me through the entire process and made me feel at ease. They spoke to me about what vehicles I qualify for and what documentation I needed. I did not think I would qualify for anything or get a vehicle on the same day. Fogg s worked through the hurdles and got me qualify for a vehicle at a very good rate. They handled all the paperwork and logistics on there end. I did have to wait a few hours, but it was definitely worth it. I was able to secure car insurance on my own and drive off the lot with my new vehicle. I highly recommend Fogg s to anyone with no credit, poor credit, rebuilding credit, or even good credit. Everyone was friendly, welcoming, and knowledgeable. I am grateful to Fogg s for their assistance. I thought I would never get a vehicle and now I drive a 2022 Nissan Altima with 33,000 miles on it. This place is legit and definitely worth it!

Great service. Clean used cars.

They will try their best to get you in a vehicle

Everyone was helpful and nice they explained things and made sure we know what is going on!

Good service and great people! Been with them for 20 years

Very pleased with the entire experience. Scott is always very informative and helpful.

A year ago they helped me find my perfect car and now they continue to maintain it perfectly.

Since moving to this area I have used Foggs Auto for inspections but they have convinced me to depend on them for all my services. Shout out to Mike for his attention to my car and the rest of the service department. Ill be a dedicated customer.

We use Foggs for service on both of our vehicles and its simple to book appointments and the staff is awesome to work with, especially Josh!

Shelby was a very good listener and understood my situation and helped me get through the car situation with no problems. Thank you very much.

Great customer service was able to go in and leave with a vehicle same day

Awesome staff, very helpful. Always there to answer your questions. I would always recommed Foggs to my friends and family

Friendly and timely service. Always a good experience.

Great people and the service was quick and easy

Shelby is amazing. Foggs auto staff is very friendly. Shelby isnt very pushy at all . She will make you feel comfortable, and they will try best to help you get an auto loan. They had nice selections of Nissans.

The people we work with above and beyond to get us in a newer vehicle. This is our second vehicle from Foggs !

It was great! I waited in a room where people social distanced, the service was timely, they added a little air to my tires which they checked and was nicely unexpected. They communicated in a friendly manner and answered my questions. Nice it was nice.

Love love love Fogg s Automotive love their salesperson Shelby she was an amazing salesman highly recommend

Very easy and smooth process. Good customer service from the salesperson, Brandon, to the service department, I think his name was Josh. Would definitely recommend.

Good reliable service department. Had an inspection, Scott showed me some concerns that we ll take care of in the spring. Low pressure, honest folks, always done as promised

The service was great, Brandon did fantastic especially having to deal with a very rude person at the insurance company. Thank you very much .

I was helped by Frank he was very professional and helpful. I would definitely recommend foggs for your car buying needs

Shelby was beyond amazing to work with. She listened to all my needs I was looking for and made sure to go above and beyond to get me what I wanted ! I highly recommend Shelby and the best part you ll have a beautiful face to look at the whole process

Great place to buy a car . This is the second one that I have bought from foggs and it was a wonderful experience the same as the first time .

Brandon was fantastic, he explained things in detail and answered all my questions. He even linked my fellow phone to the cars Bluetooth for me. He just seemed to go above and beyond what was expected. Thanks

They did my oil change and tire rotation and changed dirty filters. Everyone at Fogg s is very helpful and professional. I Love Fogg s!!

Great car buying experience! The sales staff were knowledgeable and helpful.

Very friendly people who help me and my family get a car we all could love Brandon was very helpful and very hard working and the way he multitask is fantastic keep up the great work foggs

Brandon Young took great care of us... we were extremely happy with the way it all turned out.... and I am very happy with my new car.

Service was great people are great.

Very happy with Foggs service. My problem took three tries on separate days to resolve, and the staff was very helpful with loaner cars and reasonable charging. They did what they promised on time and successfully. Staff is very professional.

Forgot gentlemans name but very courteous, helpful and knowledgeable. Based on my experience I will be back if I have any car problems.

I only accompanied a friend, i didnt actually per say purchase the vehicle. However they were very professional every step of the way.

Very family and friends oriented thank you all for ya help

Excellent service! Tom was awesome and I felt comfortable with car selection and purchase

These guys are the best. I wouldn t go to anyone else to pick up a used car or have any of My vehicle vehicles serviced.

Every time I have dealt with Fogg s, it s been a headache. I had made an appointment for today at 3:30 for an inspection and service. I left work early today to get there. I called a few minutes ago and told them I d be a little late. The guy was extremely rude when he picked up the phone. He said that my appointment was scheduled for 3:00 even though the lady told me it was for 3:30. He said it d be too late and didn t let me explain the situation. Everyone is rude and unprofessional.

Very friendly, helpful staff. Took the time to help and make sure we were able to get whst we needed

Excellent service

We stop to talk and see about a car for my son. The salesman at the door could not be bothered with us . he asked if we had an appointment and when I said no he was done talking to me. I would never recommend them to anyone.

Denise was soo nice. A pleasure doing business with someone who clearly enjoys what she does, and a pleasant smile throughout. Nice job!!

Very professional and fixed the chips in my windshield. Car is great. Great selection of cars to choose from. Definitely would recommend. Jay from sales and Matt from service made this happen for me.

My experience with Foggs was a great one! Shelby was very nice, knowledgeable, funny, and had great energy! It was all a very smooth process as well.

Get the job done in a timely manner and also they work with you

I had a pleasant experience. A very professional organization.

Very friendly and quick service!! Thank you so much!!

Seamless process. BRANDON helped me get into the car I wanted and I didn t have to lift a finger. Got my car covered for 2 years and don t think I even needed it. The car seems to be in great condition. My next car will also come from FOGGS. Very professional environment, and good cars. I recommend. 10/10 stars from me!

The serpentine belt in my 2009 Toyota RAV4 broke while driving on the highway. Had the car towed to Fogg s and they were able to fix it ASAP. Great service and communication, would recommend them to anyone!

Fast & Effective Service, just what I was hoping for!

Great experienceas always at Foggs. Had another amazing and easy experience with our salesman Brandon. Highly recommend

Deceitful, deceptive and dishonest. Foggs sales department can and do lie efficiently & effectively without concern. Purchased vehicle that had never been in an accident only to discover after the car was hit and totaled it not only had but was repaired with used parts from a different make. Which meant insurance would not cover that damage and I ended up paying out of pocket. Go to CarMax! They work with the buyer, everything from credit, to warranties. Foggs

Luz was very helpful and kind.

From top to bottom, a phenomenal experience. Tom Flynn is fantastic in the sales department, he truly has a passion for automobiles and genuinely cares about putting you in a vehicle you will love. During the sales process, I was given a we owe for 4 new tires and mounting, a year and a half later I called to redeem it and had zero issues. They scheduled the appointment for a day/time that worked for me, I was in and out even faster than they said I d be and honored the we owe as I didn t pay a dime. Sales and service are top notch, what more can you ask for, highly recommend!

On time appointment. Comfortable waiting area. I was a little disappointed to find out - after the vehicle was off the lift that it was due for brake fluid replacement. Oh well next time I have the oil changed.

Luz and everyone was amazing, the atmosphere in here was top tier and the way the explain every aspect of the contract and terms. I ll recommend people here

Great service

Peter was fantastic and his crew everyone was polite and explaining what was wrong with my car was outstanding he took time to make sure that we understood what was going on Iwhen they told me the day that I was going to be done they where on point I will go again with no hesitation however they should have coffee and snacks available at the waiting area but everything else was outstanding

I recently had a vehicle die out on me and this was the first place i called the got me in fast and i left with a new car only about a week later they were fast with getting me in and out and they had amazing service all around!

I purchased my car from Foggs in 2018 and have returned for service and repairs ever since. My experiences are always positive, and I receive quick and excellent service. I have dealt with Sarah most of the time and she is always very kind and professional and takes the time to explain everything to me and communicates very well.

Josh is an amazing service rep!!! Always takes great care of me.

We had the pleasure of working with Shelby @ Foggs this week and I cannot say enough kind wors about her level of service. She went above and beyond to help us find what we wanted for the price we wanted. Her and her Boss were a class act from start to finish. Its truly hard to find this kind of care at the large dealerships. Your treated poorly or as just a woman or as a number. That was not the case at Foggs at all ! Thank you Shelby your in a class all your own

Very welcoming. Our sales person, Brandon, was very professional and put no pressure on us to buy. We were informed step by step throughout the process and the Sales Manager, Jayson, was very welcoming and informative also.

I love Foggs! Everyone in the Service Dept. is friendly & helpful. Peter P is just fabulous! Jimmy G is a great mechanic. Love this place!

Wonderful and friendly service! Highly recommend Fogg s Auto!!

Had a wonderful time picking out my car! Shelby and Denise were very helpful in understanding the car buying experience and completing paperwork. Everyone was very friendly and welcoming. I was even able to get my car on the same day!

It was really easy to make a deal at foggs. Shelby did a great job with communication. I would definitely recommend making a deal at foggs!

Brandon was great and got me exactly what I asked for. Very professional and attentive. Thanks again for your help.

I brought my car in for my first oil change the service was good. The only thing was I had my headlights set to auto and for some reason they turned them off.

My husband Mitch and I were treated with very high respect and kindness from our salesman BRANDON YOUNG. We feel he went above and beyond to help us. Everyone that helped us were friendly . We will recommend Foggs to anyone needing a vehicle. THANK YOU so much Brandon for everything you did for us.

I absolutely loved my Experience at Foggs Automotive. Shelby made my experience so comfortable and easy. She talked me through everything and was very informative.

Been going to Fogg s Auto for years. Can always expect excellent, trustworthy service. Highly recommended!

10/10 experience. The entire team was super involved and helpful and very patient. They found me an amazing deal on a new car and I was in and out within three hours. Will definitely be back to continue doing business with them!

Sold a P.O.S that was broken. Where do I begin? Well let s see, right off the bat they sold me a car with a back door that only opens from the outside and not the inside so broken door. Secondly way overprice vehicle as it had 60k miles on it, was 5 years old and it was a Nissan. Cheapest car sold in America. They even tried to up charge me on some Electric insurance and naturally no one is gonna willing spend an extra 2k on it but of course naturally with this shitty car there would be. Oh let s not forget to mention the worn down broken windshield whippers. Near bald tires and brakes that were just at the point of needing a replacement. All thing they naturally wanted to try and charge me to fix even though they literally sold it to me that way, although my fault for not truly checking everything in the first place. This place just takes advantage of struggling people needing a car to make money off them while selling them near lemon cars. I will say though. The sales representative was such a sweetheart and was very helpful. Only positive thing out of this whole experience.

Dropped my car off around 8-8:15 for an oil change. Customer service is 5 star, my car was done within an hour, and the guys in the service department are always very nice!

Very nice crew , was worried about the cost but I part was very low always go for the extended warranty

We had an appointment to look at specific vehicle. When my husband arrived they ran his hard credit check for approval and once we were approved they made us aware that vehicle isnt available. Drove the 30 minute drive there and got the approval FOR NOTHING. If you are dishonest in the first step of purchasing the vehicle I obviously will not continue my car buying journey with you. Byyyyye! :)

I have been texting with Jessica all day about the Chrysler Pacifica and planned to come down. Drive 45 minutes to get here to walk in and be told that it sold 45 minutes ago. Jessica unfortunately was unavailable to see. So they sat me with someone else to tell me the news. Jessica didnt even tell them I was coming and the manager was extremely rude.

Very disappointed that they are not an organization that keeps their for life programs sacrosanct. As a customer we have to strive to keep them to live up to their commitment. They double check a customer who has been for years under a for life agreement, then make them feel that this was not a benefit of the original sale, but a kindness that they arbitrarily bestowed upon the customer. They demonstrate their lack of relationship with their customer, by double checking the veracity of their original agreement with them, and then decide, based upon their records alone, if they will continue to honor their original agreement, which was the Hallmark of their original radio ads. When a promise and agreement is made for life, it should be honored without question. Foggs has made me feel that as their customer, that by seeking to keep the original agreement, that I am somehow taking advantage of them, and the disposition of those servicing my vehicle, visibly show that they are exasperated, and disinterested in displaying the courtesies normally associated with friendly and good customer service.

I have been dealing with Shelby. What a wonderful person to deal with very helpful. WILL be going back to deal with her in the very near future. She knows just what Im looking for. I know she will find what im looking for. I have a recommend her very very helpful. Also have dealings with Pete in service department very helpful and appreciated all his help thank you so much. Love dealing with foggs.

Was ok

Very professional, and service was great.

Fast, communicative, fair prices, and honest. Can t beat it. And OEM parts for my car!

I purchase my car from fogs two months ago, 2020 Buick with 55,000 miles.. I was driving to work on Monday and the hood of the car started smoking .. I had to get it towed .. I haven t had a car since Monday, I tried to call foggs and the lady Denise who sold me the car and no one will get in touch with me , how convenient . I m still under warranty and I m being told that they don t have rental for me to use and I need to figure it out . I m very much over the car at this point and it s a crime to pay more than a dime is a scam. I put a lump-sum amount of money down . FYI

Love it. So nice to have people that take pride in their work. So polite and helpful.

I loved how professional, friendly, and timely they are.

It wasGreat Brandon was excellent would highly recommend Foggs.

went in for yearly nys inspection car was taken in within 10 mins of appointment time and waited a total of mayby 30 mins in total including paper work as usual dealer ship clean and comfy

Denise and Brandon are miracle workers! I had zero credit history and still drove off in the car I wanted. The whole process was seamless and it was my first time getting a car from a dealership. I highly recommend this dealership to anyone looking to get a chance to build or fix their credit!!

I had an appointment scheduled to get accepted for their credit program. I literally waited an hour 1/2 and still no one addressed me Friendly staff though, crappy service.

Great job helping me get my next car, thanks!

A true shady dealer. Make sure you read everything you are signing because they will lie to you to get the sale done. They tell you that the car is covered for any issue that may arise, but when something happens, oh that may not be covered.

Financed a 2015 Dodge dart for 20k at the end of march and have had nothing but issues with it the whole time!!

First of all no one came in and told me I was going to be charged 35.00 extra for things to be done on vehicle.

Great experience!

Above and beyond! I would recommend to anyone!

Service was great, the loaner car was good. Display repair was accomplished on time.

I have always been treated with respect from Scott and the staff ! I can trust when my car has issues and is in need of repairs .. it will be returned to be safe to drive ! Consistent and reliable service at FOGGS !!!! Thank you

What a wonderful experience - Sam made everything easy- I felt valued as a customer, got a fair deal and competitive financing. I didn t expect to drive a new car home today but I did- I clean out my old car while I was waiting for the paperwork and drove a new one home within a few hours.

Brandon young made it easy and flawless to get a car I was very satisfied with. Go to Foggs and see Brandon young for your next car.

Josh in the service dept. was friendly, communicative and willing to accommodate my schedule. Give that man a raise!

Great staff, treats you like family.

I reached out to this dealership because they said they would work with people who have bad credit. Jessica informed me they have a program specifically for these situations. I drove 45 minutes to go and they are just like every other dealer, they run your credit and say bye. Such a mistake, avoid this place at all cost.

Fogg s Automotive service department absolutely puts every mechanical service provider to shame, including (especially) the dealerships. Josh at the front desk, and Jim in the technician bay, take care of ALL of our family vehicles. They are unfailingly professional, polite, and thorough. They always do what they say they ll do, and beyond. Wouldnt take our vehicles anywhere else.

Brandon was very professional and prompt answered my questions listened to my situation then he got me into a vehicle that suited my needs. Definitely will recommend Fogg s to friends and family thank you again Brandon

People are very friendly however, it is advertised that they work with you with little to no credit and little to no down payment and that was not the case. I was told since I didn t have any credit they could not sell me a car and said that I would be expected to pay $400-600/month when their websites has cars listed for as low as $180/month. They also expected $2,000+ for taxes and fees basically the down payment. At any other dealership I would totally understand but if your whole advertisement is that you work with people with little to no credit and say that there are little to no down payments then why are the employees saying different?

Absolutely loved my experience, Brandon Young was extremely helpful, knowledgeable and funny. We had a blast while we picked and eventually rode off with a great fit, great price range and fit my budget perfectly. Best experience with Foggs yet.

I bought my son a used car and it needed a thorough inspection. FOGG S Automotive Service department did a great job evaluating some issues, communicating with me, repairing it quickly, and under the estimated cost. Peter Perry was wonderful to work with on the repairs. Thank you for the great experience.

I feel like my final Sales person ,Shelby, was great and we could make it happen. But I had gone in the previous day, and sat with another sale person, who apparently didnt file out some of my information right so I had to re fill it out. He said he 100%could get me in a car that I test drove pior to running my credit. It was late so he said they would take my car in trade in but I had to bring it in which was going ro be a pain. They didnt even look at my car the next day when I brought it in. It was a 1.5 hr drive for me to get it in. They said just on miles they wouldnt take it. Which mean that was a huge headache for me I could have avoided. I also felt like outside of Shelby the other people were just really short and I wasnt important for them. So much for VIPtreatment lol But Shelby was good at explaining thing and I was able to work it out to get into a nice car. Shelby saved my experience here.

Thank you Fogg s for coming through for me and fixing my exhaust! The customer service is always 5 star.

Foggs is the best. Great staff, affordable pricing, and they get you in quickly! Quality work, highly recommend them!!

Shoutout to Josh for being super patient, kind and helpful during the painful process of getting my car inspected (no fault to Foggs, just my stubborn emissions!). Ive always loved this place, but Josh really solidified my loyalty here. :)

Can t thank the service department enough when in need. When the girlfriends car broke down they were kind and helpful and even got it in the very next day and provided her with a loaner so she didn t miss important doctors appointments. Fixed it right the first time and made everything easy. They always go above and beyond. From basic service to breakdowns, would recommend to anyone.

Shelby was amazing! She made it fun and wasn t o purchase a vehicle

We had an appointment for 10:45 am. As soon as we got there Sydney came out to help us. She made the process very smooth and comfortable. She made sure we knew what step of the process we were in, without us questioning what was going on. We highly recommend Foggs and Sydney. We were able to drive off the lot within a few hours with our new car. Thanks again Sydney and Foggs.

FALSE ADVERTISEMENT THEY DO NOT I REPEAT DO NOT HELP PPL WITH NO CREDIT I DROVE A HR THERE JUST TO GET DENIED AND TOLD I NEED A CO SIGNER WHEN I ALREADY EXPLAINED TO THE SALES CLERK THAT I DIDNT HAVE ANY CREDIT ESTABLISHED JUST WASTING PPL TIME AND THEIR LOGO CLEARLY STATES NO CREDIT NO PROBLEM FALSE FALSE FALSE

Josh was a great help. Friendly and efficient.

I had a wonderful experience the whole interaction was professional and great. They went through the entire process with you from your credit score to the final decision. It went very fast and I got exactly what I wanted with ease. If you want a dealer that understands your situation Foggsautomotive is the place to go.

Drove over an hour to get here . Was told I was pre-approved only to get there and have them tell me , sorry , can t help you . They should have said it s not guaranteed or at least pulled my report before you get there . Very bad business They also lie about what s on your credit report . Went to Wally s in East Greenbush , was approved right away.

After my visit, I felt that the salesman dismissed the fact that I ve explicitly stated, multiple times, we were only there to test drive a vehicle, not to finalize anything or leave the premises in a vehicle; that we were simply shopping around at dealerships to see the offered selections. Still, personal information was nearly processed in the computer as if they wanted to lock us in. Thankfully, we had a third-party speak with them, on a call, stating that gathering any data aside from handing over a driver s license was completely unnecessary to test drive one or more of their vehicles. As a former saleswoman myself, it should be rule of thumb not to push potential clients, directly or passive-aggressively, to conform to anything that doesn t align with their wishes or demands. Listening carefully, negotiating and meeting clientele needs are the main priorities, especially to maintain long-term relationships. Very disappointed and will not be recommending this dealership to family or friends.

Excellent service. I bring three vehicles to them for all our service needs and never have had any issues.

It was a great experience at first I thought it wouldnt happen but the agent did everything possible

The sales staff was great, from our salesperson (fittingly named after a racecar) to the paperwork people! They explained everything well, and everything went very smoothly. The cars (yes; we bought two!) were ready as promised, and we were both very happy with the whole experience!

I dont like giving bad reviews and I dont give very many. There is definitely room for a lot of improvement here. I made an appointment for 3:00 to look at a car. I was told to have a seat... An hour and 10 minutes later no one had gotten to me and I had to be somewhere. They lost a definite sale because I was definitely buying that car. I end up getting the same car basically with 30,000 less miles on it at a different dealership for $3,000 less. A few days later because they have a sign out that says we will buy your car. I took my Prius back to see what they would give me for it. The appraiser who buys cars wasnt there. They looked at the car they took my name and number and I never got a call back. Im sure everyones experiences are different. Theres a lot of good reviews for this place, but like I said on that particular day they definitely failed.

Applying and getting the car was simple great and friendly people

I missed an appointment and they worked with me to get me rescheduled and my service was done well and my wait time was minimal. The staff as always were polite and very helpful.

So much for A dime down, no credit bad credit. Sucks

Couple of things about my experience with Foggs. The two people I worked with were very nice. The issues I did have was that they posted a price on the web site for a vehicle I liked and that wasn t the price for the car. This wasn t the folks I was working with fault, but I still didn t like that they tell you a price on the website but it isn t the price. We went back and forth on the price of the car like you do when you haggle about cars and after a while we settled on a price and we shook hands on that price. My wife and I had to leave so we said we would be back later that afternoon to sign the paperwork and pick up the car. When I returned to pick up the car the price on the contract was not the price we agreed to so I asked about it. The sales person I worked with went to his boss and asked him about it and his response was they had forgotten about a couple of things. Now I will say it was only about 6 or 8 dollars difference a month (adds up over the contract)but how can you just forget about this stuff, isn t this your job? I believe when you shake a man s hand and agree to a price that should be the price. Shame on the sales person for not going back to his boss and saying I already shook this man s hand and agreed to the price we negotiated. I could have left the deal on the table but just felt like I was too far into to start again. I will not go back to them and if you do business with them watch what they are doing.

I really appreciate Fogg s, always great service! They take care of my vehicle well every time.

Great, fast service!

Service was performed in a timely manner. Service rep was courteous and answered my questions, friendly

Fogg s thank you for always delivering excellent customer service! I really appreciate it. I am a lifetime customer.

Shelby was sooo fantastic to work with! The car is great, the price was great and everyone made it a great experience

Always great service and done in a timely manner. I ve bought 2 vehicles from them.

Everybody that I talked to was very friendly and helpful. I would highly recommend Foggs.

Great Service. Taken per appointment. Got there early and they. Started service early. I waited in longe and they kept me informed. Staff was courteous and helpful. Excellent communication throughout.

Extremely accommodating and detailed in diagnosing the problem with one of my vehicles! All my vehicles go to Foggs for routine maintenance trust them 100 percent

I just had to do some regular maintenance like oil change and a few light bulbs. Everything was done with in an hour, everyone is always friendly and helpful.

Foggs is the best shop in town hands down. Friendly, professional, and always keeping you up to speed on the maintenance process!! Can t do it any better than the way Foggs does it!!

Whether it is to purchase a new vehicle or to get a routine oil change, FOGGS Automotive is by far the best in the Capital Region. Every encounter I have had with FOGGS has been a great experience within the past 4 years I have dealt with them. What I respect the most about FOGGS is the gteat customer service, their honesty and excellent quality of work I recieve when dealing with all my vehicle service needs. Most reccommended.

I worked with DeShawn. He was a great person to deal with and honestly made the buying experience very pleasant. They were not pushy and honestly wanted to get me into a vehicle that I would enjoy. I will definitely be a returning customer!

I had an emergency flat tire & Scott immediately had my car taken in to service it. The service people are always considerate & polite. The technician showed me the problem and advised me on how to remedy it. I always appreciate their honesty. I go to Foggs for all my car service needs.

Excellent service as always. My mechanic, Jim Decker, checked over everything on my car even though it was just an oil change. Trustworthy and conscientious. Great team at Foggs!

Finding a trustworthy reliable and professional automobile mechanic can be a daunting challenge. Let me save you some time and recommend mine. Foggs has been there for me since I purchased one of their preowned cars in 2018. They continue to impress me even as the months and years go by.

Foggs is the best. Appreciate everybodys kindness

Been using them for service for almost 5 years, they do good work.

Fantastic, Friendly and Fast

They make miracles happen very friendly staff highly recommend they just made my life so much better

Shelby made it such a quick and easy process! I went in on Saturday and drove off with the new car on Monday!

Scott is the best! Great service always.

1. No one here speaks good English 2. They refuse to speak to you over the phone. I was asking for a preapproval before driving over an hour to their lot, and the answer i was given was our sales team only works with our actual customers .. because being on the phone meant I wasnt a real customer. 3. I called half a dozeen times, asking in regards to specific vehicles listed online with no pricing (which is sketchy, do they just make up prices as they go?) The staff is rude and contradictory. Some girl that answered the phone everytime. 4. The whole situation felt illegit. Telling me i cant be verified over the phone? MY BANK can verify me. Why cant i speak to a sales rep over the phone ! THEY ARE SKETCHY AND RUDE! SAVE YOURSELF THE TIME and GO SOMEWHERE ELSE 5. i was instantly approved by multiple other dealers online and via the phone and was easily able to browse inventory , WITHOUT driving to speak to some rude middle eastern staff that spoke over top of me and refused to treat me like a customer on the phone. Their cars are over priced and high miles

Only needed nys inspection. It was complete in record time with no issues.

Two incomes and decent credit, denied because we don t have 1800 down or a co-signer. The whole aura changed when they found out we didn t have $1800.00 for fees. Claimed that they have nothing for us, which is ridiculous. I ve been approved before with worse credit through major chains

Always super service & a good experience! I would Recommend Fogg s Automotive any time - every time!

Bought a car from there last week. I love it. The staff was friendly and helpful especially Shelby.Merwin She made me feel so comfortable and she was a lot of fun. I would recommend Fogg s Automotive to anyone. I got a great car at a great price. Peace and love everyone

Very first professional and friendly service

When I had my truck serviced yesterday, Josh Masigla the Assistant Service Manager, went above and beyond to make me feel as though I was the only person in the world he had to take care of. Joshs dynamic personality, combined with the level of detail the Mechanic went into describing what he did and the condition of my truck made my whole day.

Excellent and friendly service! Would highly recommend!!

I am humbled. Thank you .

Eddie paid far more attention to my husband even though it was my car we were buying.

I had a very positive experience selling my car to Foggs. Nate made it a very easy process. He came to my dad s house to see the car and was willing to counter to beat another offer. Knowing I had time constraints, Nate was very attentive and responded to do most of the paperwork via email and again came to the house to pick up the car and give me a check! Very easy and painless,

Seriously forget this place coming in paying cash for a truck they dont have or probably never had bad business

I had a 5 star review until my most recent purchase from Fogg s. They sent us off with an expired registration, have no title, according to dmv our registration is expired. The dealership is suppose to handle all dmv paperwork since they charged for it. Now they are not answering the phone and we are being forwarded to voicemail with no call backs. Very disappointed and upset, it s been weeks and still not resolved and riding around with an expired registration. I am beside myself with the lack of communication. It s funny how when you re about to buy something they re right there but now that they ve taken our money and there s an issue there s no one to be found. Bad business, bad bad bad. I thought you guys were better than this, Isaac and others involved are really making what should be a positive process, be a negative one. This was suppose to be a seamless process, even when it is handled it still hasn t been a 5 star experience for sure.

fast, friendly and efficient service always! They make that annoying commercial worth listening to! I foggs service team!

From the first initial phone call to set up an appointment, to Issic our salesmen, to the service manager, to the financial coordinator .. I had the best experience at Foggs buying a car! We were in and out in about three hours!!! I highly recommend Foggs!!!

Purchase my vehicle in 2013, with the understanding that I will have a oil change for the life of my vehicle. I was just told that I will no longer be receiving oil changes for my vehicle.

Great experience. Peter Perry was a delight to work with. He is the sole reason I do business with you.

Great, friendly service, as usual. Made an appointment the day before for 5000 mile service. Dropped it off the next day at 8AM, and it was done by 10 AM. And significantly cheaper, closer, and more convenient than the dealer.

went in as a 21yo female with decent credit and the salesman asked general questions about what i m looking for had no specific cars in mind just something affordable (200-250) a month and he kept pushing to get me into cars that would be 350-500 a month. left and never returned just don t listen to customers

Experience at Foggs Automotive was excellent! The salesman, Isaac was down to earth and cool to talk with! I like it when car dealerships dont try to B.S. you and give you honest answers to your questions!

Worked with Isaac Mykel great buying experience and excellent service!

Great

Great staff who love working with each other. Great experience. Issac was amazing, kind, knowledgeable and patient.

Foggs motors...always the best. Oil change in and out in 30 minutes and free as usual and Scott in customer service is fantastic, he has been taking care of our needs for 5 years!!

The service has always been the best and we have full trust in Jimmy for many years. Hes like a member of our family. Thanks to all.

Isaac was great the customer service was great and it helped me find my first reliable car

Isaac was great! Explained all features of the vehicle well!

I bought a car at Foggs this week Tom was awesome though the whole process very knowledgeable if you can finance though your own bank the rates are high the reason for the 4 stars was when I test drove the car there where floors mats when I finally picked up car Tom says this car doesn t come with floor mats after spending almost 28k I have a nice car but had to spend another $200 on floor mats . Seems so minimal

These people were very kind and helpful with us. They werent pushy as some salesman are. Eddie is fantastic. Any worries or concerns were handled very professionally.

Eddy with Foggs was super supportive and dedicated to meeting our needs at the price we needed. He took time to get to know us and was fun to work with!

Worked with Isaac, had a great experience. We werent sure it was going to get done but they made it happen. Original car wasnt up to par for them and the switched me into another vehicle with no issues. Even came in on his day off to make it happen. More than happy with my experience at foggs.

I had a great experience at Foggs Automotive The staff was friendly and the service was top-notch. Highly recommend!

Today, I came to Foggs having absolutely no idea how to buy a car. Ive always owned second hand sh!tboxes, so buying a new car was incredibly intimidating. Isaac, Carli, and Denise all made the experience an absolute breeze. The amount of patience and kindness I was shown today speaks volumes to their integrity here. Cherry on top is my new car. I couldnt be more thankful!

Everyone was so friendly and helpful! So glad we went here looking for our new car. Shelby was amazing!! Thank you!!

Such a great experience with the entire staff at Fogg s. Team was very courteous and professional and got me into the car I really wanted.

Was looking for a used vehicle. Isaac helped me to view and drive a couple vehicles. We talked details, talked about how Fogg s Lifetime Warranty works, filled out the paperwork and the process went smoothly. No complaints. Easy friendly service.

DeShaun was great! This was my first time buying from a dealership and was not expecting it to be so comfortable! 10/10

Oil change was adequate as expected.

Shelby at foggs made my experience SO EASY! She was so sweet and professional and worked diligently to get me a car. The rest of the staff were also very kind and professional. I would without a doubt recommend them!

Great place to buy Vehicles for your family! And great sales people!

Just bought my car from here, the staff here are friendly, knowledgeable, and professional. I highly recommend this dealer if you have bad credit and need to help build it back up. The finance rental cars, so the maintenance records are usually clean, and free of accidents. No problems with this company at all. (Update 10.31.2019) Had to have engine swap done at 72k, not even a month later my O2 sensor dies for the 4th time. Warranty on the part only covers the original part, manufacturer defect and they want $600-$950 to correct the problem. I will never be buying a car from this place, between them, and Lia Nissans crooked dealings, they have completely turned me away from owning another Nissan product. Update 03.2024 The service department is my only reason to come here, I drive from cobleskill (48 miles away) to get my service done here. The service managers are great, and very practical.

I had a great experience at Fogg s. Isaac was so nice, patient and helpful! I don t have the best credit, but he was still able to get me into a great vehicle. The process was really smooth and no one was pushy. I will definitely go to them for my next car.