Rob's Auto Service LTD in Smithtown
100 Smithtown Blvd, Smithtown, NY 11787, United States
About
When you've got car problems, Rob's Auto Service LTD has solutions. Our automotive service center restores vehicle performance, so you can drive in confidence wherever the road takes you. From oil changes to transmission repairs, we are available to meet your vehicle care needs in a timely manner at a fair price.
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I had gotten them off a referral and am always a bit leary with that. I normally like to do most work myself but was in a bit of a time crunch. I got an engine light and had the code scanned. It was a time consuming job so I called and spoke to Mike and explained my situation that I couldn't be without a car for more then a day. He made some calls to assure they could have the parts needed and lmk they could get it done. I dropped it off at 445 right before they closed. They immediately scanned it and I left. I received a text the next morning at 830 to let me know they were working on it already and will have it done earlier then they thought and would be less then the original estimate. Honestly never thought id hear that from a shop. They kept me updated and it was done early as I was told. I was pleasantly surprised at the price being much lower. Great shop to deal with honest and trustworthy. Will absolutely be using them again. Thanks to everyone there.
It's the very best for any type of auto repair. Staff is friendly, knowledgeable and efficient. I've been using them for more than 25 years, I wouldn't go to anyone else!!
I want to first state that this review is unsolicited.... I have been having Rob's service my 4 vehicles for the past 15 yrs. Rob is extremely competent in all areas of the automotive business, whether it be repairs, vehicle enhancements and/or used or new sales recommendations. He anticipates service needs and regularly suggests deferral of repair work and expenses based upon my needs and expectations. He stands by his work and addresses any concerns that may arise and he always treats me like a valued customer. I write this review because I value having an honest, competent and fair automotive repair shop with numerous other automotive related intangibles. Thank you Rob and shop..... Mike Chester
Rob is the best! We live out of state and drove a car we wanted to buy nearby for a PPI (pre purchase inspection). The whole process went very well and Rob gave some great warranty recommendations. Would highly recommend taking any car to Rob.
So I know nothing about cars. I admit it! All I know is something exploded in my jeep wrangler while driving. I brought it to a few mechanics they all told me $2700 and up that the 5th cylinder spark plug shot out and is stripped. Then I found Rob’s. $500 out the door! Done in a half hour!!! The car drives like brand new! And he takes all types of warranties as well. The guy was solid! Saved me a fortune and I couldn’t be happier when mechanic down the block tells me $3,000 and wasted my warranties time. So go to Rob’s trust me I read people for a living and this guy ya legit so are his hard working staff. Thank you Rob!
I found Rob's after doing a Google search and reading his great reviews. We had a unique situation on Labor Day weekend: Our alternator went out in Virginia on our way to taking our kid to college on Long Island and we bought a battery as insurance to help us get to a bigger city where we could get the car looked at. We ended up getting the alternator replaced, never used the battery, and found ourselves with a brand new car battery that our kid couldn't store in his dorm or his car. We decided to find a good candidate who might take the battery off our hands and use it to help someone else. After finding Rob's and reading the reviews, we decided that this was the kind of place that helps people when they can. So I called, explained the situation to the friendly person who answered the phone, who talked to Rob, and they told us they would take it. Rob wanted to pay me something for the battery. I explained to him that as far as I was concerned, the money was gone, and I just wanted somebody to be able to benefit from it. He ended up insisting that I take something for it. They say that integrity is who you are when no one is looking. I think it also shows when you do the right thing even when you can get away with doing the wrong thing. I like the integrity I saw in my interaction with Rob and his staff. You can bet that if my kid has car trouble while at school, I'm going to send him to Rob's Auto Service, because they've already shown me that doing right is important.
I highly recommend Rob’s. They are honest to excellent work if you schedule an appointment like an oil change, they take you right away and it’s done very quickly. I have a 2015 ram pick up and no hard sale but they recommended a lot of maintenance things to check and they were right on the money and very fairly price.
I recently purchased a '96 Chevy Blazer from Rob. His integrity and competence as a mechanic has been evident from the day he showed me the vehicle. Rob has consistently answered my many questions and serviced the vehicle any time I needed. He does what is needed to keep the vehicle safe and reliable, but not things that are unnecessary. His charges are more than fair. I have dealt with many shops over the years and can't say I have ever found one that I trust as much to do the job right than Rob's. Thank-you Rob
Thank you, Rob and staff. You lived up to your reputation. 9 am appointment - on the lift by 9 am. Great service!
Hands down Rob and his crew are the best. They are very knowledgeable and honest.
Great people
Courteous front desk, great service.
I just want to let others know I have been using this facility as my mechanic for the past five years. I particularly like them because they do not try and upsell you on things you don t need. I trust them. I have sent three other women to them for services. Especially as a woman you feel like they re out to get you They are not. Honest people here.
Great shop, great people, quality work. Very fair pricing, no over selling unnecessary things. I highly recommend Robs auto to everyone i know. Services Steering and suspension replacement, Vehicle inspection, Wheel alignment, Brakes, Vehicle safety inspection, Oil change
Quick, straight forward service without any drama or attempts to be sold on random things. Thank you!
I had been going to same mechanic for years, but started to feel like something was off. I had brought my car in for constant suspension issues, but continuously blown off (after having my car for several days), being its an older car and has major issues not worth repairing. I decided to give Robs Auto a shot, and hopefully find a new mechanic. Best decision I could have ever made. Right off the bat I could feel things different. The girl at the counter was courteous and no hassle setting up an appointment. The night drop-off set up (lockbox, envelopes) was great. Communication was solid. Got texts updating me on the findings and an attached estimate. Now the best part...Rob A was a total pro. He went above and beyond to find out all these major repairs werent that major. He spent most of his day with my car and didnt stop until he felt confident he found every possible issue. He communicated with me every step and worked with me as best as could on the price. He even followed up with me a few days later to see how the car was. Total 180 from what I was dealing with. I was ready to junk this car last month, now I just installed a new radio in it because how well its running, lol. Thanks again guys!
My first experience was a polite, straight to the point, no thrills direct answer to all my questions and concerns. At first, I was suspicious due to my past experiences with several other auto mechanics in the area; however, my suspicious emtions were gone when he told me in detail why I need to do the things to my car to make it last as long as possible. He had me pull up my car to the ramp, he raised the car and showed me exactly what is good, and what needed to be fixed or replaced. He then worked with me on everything from giving me a donor car for the day to even working out a lower price for a better experience. The next day he reached out and without any amount of pressure he told me that something had to be changed on my car when I can afford and he even linked a better price when compared to all the competitors. Not only does my car run, sound and drive better. It gives me the sense of security knowing anything that I need will be taken care of. He told me not to worry about my car for another 30k miles, besides doing an oil change or tires obviously. I highly recommend. Give them a chance. That is all they need to win you over. 5 out of 5 and they worked for the 5 out of 5. The nice young lady behind the counter answered all my billing and waiting period questions. She was down to earth and very friendly. Keep in mind parking is a little odd but after the first time it is easy!
Started using Rob over 15 years ago because he did the cars for the company I worked for at the time. I have been going ever since. I trust Robs opinion and Ive never felt he was trying to take advantage or upsell me. Its a bit far from where I live but I cant imagine taking my cars anywhere else.
I ve been going to Rob s for years even before they moved locations and they re still the best! I moved out of Smithtown and I ll still make the trip out to Rob s for all my car problems. Great people! Great service! Highly recommend.
Knowledgeable, experienced staff. Rob is great to work with. Prices are very reasonable. They do an excellent job taking care of my car.
Worth every recommendation they have received!! Excellent staff and reliable service!! I am so happy I decided to take my car in. After a nightmare experience with Empire Chevrolet in Huntington, they were able to diagnose and fix the issue my wifes car was having in under 30 minutes for an extremely reasonable price. I cannot wait to continue using them in the future for all my cars and steer everyone I can in their direction.
My friend JACK recommended me to Rob And I couldn t be more grateful. Rob Is very knowledgeable and has been in the business for many many years. He s honest and straight up. I ve always been stressed out dealing with different mechanics but not anymore. I Highly recommend Rob Auto Service.
Quick service
Highly recommended
Great shop. Great staff and very affordable with a high quality of work
Great customer service
Robs Auto got me in for service next day and was able to sort out issues other shops were not able to. Quality work, very fair pricing, and no pushy sales tactics. Very satisfied! Wish I found this shop earlier, will use them for all my vehicles going forward! 100% satisfied and would recommend to all.
They can diagnose problems well ..plus you get your back quick
Very professional and officiant service
I moved to Suffolk a few years ago and was very grateful to find Robs Auto Service. They provide excellent service at reasonable prices! Friendly, knowledgeable crew!
I went to Robs Auto Service. My car needed some essential repairs. Skilled auto mechanics that know their stuff. The turnaround time was the same day. The service was great. The communication was awesome. Straightforward about what is needed. Affordable and professional. I highly recommend this business. Very happy with the results. Thanks Robs Auto Service!
Excellent service
Excellent service.
Honest repairs , friendly service. Fast
Quality service and fast turnaround!
Ive been taking my vehicles to Robs for 25 years and as usual, it was a 5-star experience.
They are the best ! they are always kind and have very fair prices also Rob never tries to sell you something you do not need. they do the work and well. I recommend them all the time, Positive
Very fast service and inexpensive. Will definitely use them for service going forward
Great place to get your car inspected; theyre quick and efficient with diagnosis. Would go again!
A+ service. Called to make an inspection appointment when they openthe following Monday. Rob greeted me 5 minutes early and got the car turned around quickly while I waited. Also offered advice on next used car purchase and said they are happy to take a look at potential vehicles free of charge. Great improvement over the shop that used to operate in this location.
Fair and honest
Good service, fairly affordable, very trustworthy. The owner (Rob) seems extremely knowledgeable regarding cars and car maintenance. First time I went he took me under my car and showed me exactly whats wrong. Robs Auto Service goes above and beyond.
I Have been going to Rob for over ten years now he is very knowledgeable about all makes of cars and finds a reasonable solution and does quality work . Heis tire prices are very good
They are so friendly and helpful. My issue couldnt be fixed but Rob did a thorough check to see what he could do. Ill definitely be bringing my car in for all maintenance services.
i will definitely be taking my vehicle to rob going forward for any needs it may have. i brought it in there to have them look at my alternator and the job was done smoothly with ease and had it back fast. hes very honest, does very good work and straightforward with you and doesn t try to steal your money. thank you rob for all you do, i look forward to bringing my vehicle to you for any other mechanical needs it may have in the future.
I have know Rob since he started his business over 30 years ago. He is by far the best mechanic snd best person! Rob is extremely honest and prices are always fair. To find these two qualities is so very far between. Robs auto care is always the very best, and the job is always perfect the first time. If you are looking for an excellent mechanic and all around good person, well then, Robs Auto is the perfect place. You will not be disappointed!!!!!
Very professional and trustworthy shop. 10/10 recommend
Everyone is nice, and you are treated well
Great mechanics and honest people! been using robs for ever!
I called on a Friday mid day for a 8am Monday morning alignment. I was welcomed by the front desk receptionist. Rob himself promptly took my car in and was on alignment lift at 8am promptly. He spent a good amount of time and periodically came to let me know how progress was going. Rob took extra care on my mustang as its suspension was modified. He nailed the alignment perfect and had the car out in a very respectable time. Thank you Rob...I will be returning with more vehicles.
Been going for years! Rob is great and always great service!
Very friendly and super helpful
I have been taking my car to Rob for more than 30 years. There is no one else that I would trust with my car like Rob
I need tires balanced. They were busy. But they said they would do them right away. Now thats what to call service. They were friendly and of course very help full. You should give them a try. I can tell they give you honesty. Thats a big deal. Some places rip you off.
Always had a great experience with them.
Very friendly and fast service.
Robs Auto did a great job on my RV oil change and NYS inspection.
I brought my vehicle to Robs shop after an accident. He explaned the process of repair and keep me informed throughout. He delt with the insurance company making this stressful time easier. He is honest, conpassionate and sincere.
Rob is very solid and good mechanic, like his precessor Roman.
Honest shop, they fix what is needed and dont try and take advantage.
Rob is the only mechanic we trust to work on our cars. His pricing is fair and the quality of his work is excellent. We wont use any other shop.
Wish I lived Near Robs Auto Service. Brought a car from his local area that I was looking at buying for a pre-purchase inspection. Gave me the complete rundown on the car, recommended a specialty shop to review one issue and wouldnt take any $ from me. Really great attitude! and easy to deal with!
Great mechanics. They do excellent work at great prices.
good service
An amazing and honest mechanic. He has worked on our car for years and does a wonderful job. He cares for his customers and always provides a fair price with excellent service. Def go here!
Expert Automotive Mechanics!
Knowledgeable, genuinely cares about customers. Would be my primary mechanic if it wasnt far from home.
Talented people.
I ve been coming to Rob s Auto Service after realizing that Nissan dealership is just taking my money. The first time I came here without an appointment for routine maintenance and replaced two brakes. Rob had me in and out within an hour and charged nearly half of the Nissan dealership. The staff is friendly and I feel I m in good hands.
They dont RIP you off. Great service
Rob is such an honest family man, he takes care of every family member and friends as if it was his own. His mechanics know their craft and his pricing is reasonable. Hell go out of his way to accommodate your schedule and get you back into the your vehicle in no time. So convenient and so trustworthy. Great location and nice fenced in auto yard with security gates and cameras.
Most honest shop i have ever been to. Extremely reliable and trust worthy. I highly recommend to everyone that needs vehicle repairs and maintenance. Reasonable prices and top notch work!!!
Always fair and honest.
These guys are great! They have taken care our cars for years. I highly recommend them for any repair.
The ONLY mechanic/repair center that I trust to work on my cars and Truck. Super reliable! In many years, I have never had even one issue of any type. Never a come back. Had everything performed, from basic oil service and brakes to more complicated issues. I have recommended many of my close friends and work associates to Robbs. They are all still talking to me. :-) That says alot! Simply the Best!
My experience with Robs was not so great. I came in with a squealing noise from the passenger side rear wheel. The noise would happen at low speed and was not affected by braking vs. not braking. This was diagnosed by Rob as a brake problem (warped rotors) and I was told I would need to replace the rotors and pads. This is quite an expensive repair. I went ahead with the repair and less than 1 month later the problem was back exactly the same. In addition, I believe that the rotors used are inferior parts (not OEM) because they are visibly rusting. Since I have nice alloy spoke wheels, you can see the ugly rusting of the rear rotors. There is no rust on the OEM rotors in the front. So overall, I am not happy and will look elsewhere next time I need work done. Meanwhile, I am still stuck with the original problem.
Robs Auto in commack is by fair the best shop to handle my RV rental fleet, they are fair in price, fast in service and Rob is very trust worthy. I have been using his shop for over 6 years now and would recommend them to take care of any mechanical issue you have. Thanks Robs for another helpful RV service season !! Suzanne Travel America RV Center
I brought my 87 turbo regal to robs service to work on i had just purchased it and it need some work from sitting. I kinda knew what it needed but just told him to look it over and tell me what he thinks and I got to tell you he was on point with what it needed and fixed it and i could not be happier. If you want it done right go to Robs auto service.
Brought my car to the dealer for repair. They quoted me $1295 to fix it. Asked them to wait & researched the issue needing repair. Towed car from dealer to ROBS AUTO SERVICE. Car was repaired for $794.00. Same issue... same parts... minus the exaggerated time dealer was billing for hours. Even with towing, I SAVED $491.00. Thank you Rob for your excellent work and honest business.
Honest, Professional, Knowledgeable and a real pleasure to have my car serviced there. Service performed in a timely manner. I would highly recommend this well ran shop.
Excellent Service, Extremely Honest and Very Competent
This shop is the BEST on Long Island. They offer Quick & Courteous Service. They are always professional and fair. If you are looking for a GOOD, Honest Repair Shop,...THIS IS IT!
Excellent service. Very honest. He is my go to guy.