757 Hudson Ave, Stillwater, NY 12170, United States
We are here to serve our community with quality auto repairs at an affordable price
The folks at Up and Down Auto came through when my vehicle was no longer worth fixing. Tyler and Wayne went out of their way to assist me in finding an affordable vehicle to get me back on the road. Vehicle negotiations were fair and stress free. Please come to this great team for your auto needs.
Highly Recommend! Wayne is trustworthy, thorough, and professional. He clearly explained my car’s issue, provided an accurate estimate, and completed the repair on time. No unnecessary upselling—just honest, quality work. I’ll definitely return for future service!
Up And Down Auto are "The Best " !!!! I understand how busy repair shops are nowadays but Wayne and staff took GREAT care of me . 200 miles from home , broke down + they got me rolling. The kind of service you remember!!! Thank You , Bob L
On the way to work on this very cold morning, my window was down and got stuck in that position. I brought it to Wayne at 8:30 in the morning. And by 9:30 he had my issue resolved. He even took the time to find the part i needed and ordered it on the spot. Very knowledgeable and speedy staff. Highly recommend bringing your vehicle here.
I recently moved into the area. The mechanic I used for 20+ years had retired. I had to find someone new that I can trust to fix my cars. I can honestly say that Wayne and the staff at Up and Down were fantastic. Very friendly and knowledgeable. They made me feel comfortable and confident that they would take care of my auto needs. They absolutely went above and beyond and made sure I was in great shape. Up and Down earned my business & I can honestly recommend this business to anyone in the area that needs car repairs done. Fast, efficient and friendly. This was my first experience with them but I will absolutely be back.
I had two times I had to go to Up and down Automotive. The first. Time I needed a battery, and they pulled it in. Put a new battery in a fantastic experience 0 wait time.. The next time we had to go was to put new tires on my wife's car. Same day service. Excellent care, very good experience with them above and beyond.
These guys are awesome! They're honest and don't charge for things that aren't needed. They were able to diagnose my SUV and have it back up and running in no time. I appreciate you also letting me know about things that were wrong with it that I never would've known. I highly recommend this shop.
I truly cannot say enough great things about every person and experience I've had with this garage. It's very difficult to find honest, trustworthy, exceptional mechanics; these guy check all the boxes. The time they spent just explaing things and being honest was very much appreciated. My son worked so hard to buy his first car privately and we really messed up buying it. I had seen several posts about Up and Down automotive so took the car there. The next day we had answers. Not only did they diagnosis the problem efficiently and quickly they helped us tow the car to get our money back. In today's world nobody goes the extra mile or genuinely cares. If you're reading reviews to find a place, make the call to them, you won't be disappointed. Thank you guys for being honest, good, fair humans! I can never thank you enough for all your help.
Awesome experience. Fast, very affordable and friendly. Will definitely suggest to friends and family.
Quick, friendly and knowledgeable.
They replaced my transmission pan for me. They were very friendly and fast. They were amazing, thank you so much for your help.
Thanks again for an awsome job. I trust you guys !
Your vehicle is in good hands here. very professional and they do great work!
Wayne and his staff were great! Changed my tires in under a hour.
Very professional and kind people. Treated with respect. Also work well with veterans. Honest and up front about pricing
Thank you so much!
Wife sent in car to be serviced. Automotive company came back and said that the battery was dead suddenly and needs to be replaced. My wife was given the option to just start the vehicle up or go ahead and replace the battery. She chose the latter. They found a battery but, according to them, the only battery available in the area was a $300 premium battery. Instead of calling my wife back about the price of this battery they went ahead and installed and charged her for it. There should have been a call stating that the only battery in the area was this expensive one and then asking her if she still wants to go through with it. Needless to say our bill was much higher than anticipated. Otherwise I would have given this a 5 star review.
Guys here do a quality job and know their stuff! Check em out!
Very friendly and professional atmosphere. A very knowledgeable staff would recommend them for any repairs or service
This place is great. They do quality work, have great communication, dont overcharge, and get you back on the road quickly.
Quick and helpful
Very professional, very good service. They go out of their way to take care od you. Will be recommending to everyone I know.
Very sweet and polite worker
Awesome service! Got me in asap and helped out with a service I needed to have done on a car I had just picked up! Would recommend!
We ve taken our van here a few times now and have had great experiences. Great communication, fast service!
I had an issue and called Up and Down Automotive. They told me to come right in. They were quick, knowledgeable, and honest. I am so glad to have a reliable automotive shop in town! Thank you Wayne and Tim.
Super friendly and fast service. I came to Wayne with what I thought would be a slew of issues for my 08 FJ. He did not once try to upsell me on anything or convince me that I needed unnecessary work. He informed me a few of the things I thought were bigger issues, were simple fixes! He s working on my struts in the upcoming week, highly recommend. Love that I found a trustworthy local shop.
I ended up here because my car was near un-drivable, and they are very close to my house. I can not say enough good things. From the second I called until the time I picked up my car everything was explained to me in a way I could understand. They were very kind, responsive and the prices were extremely reasonable. I highly recommend
Great service that is fast and reliable. Very friendly and trustworthy people. Reasonable prices as-well. There are also always great cars on the lot for sale. I bought my car from their lot and all work that the car needed was done before purchase and has held up amazingly. I will definitely be coming back for any repairs or maintenance I need! Thank you for the great service.
Easy, efficient, affordable and trustworthy. I love doing business locally
Both timely and reasonable. All you could ask for in a Mechanic .
Great service! Located where Ali s used to be. Had them install new tires for me. Quick, does a great job, and convenient. Definitely recommend!
Fast and competent service, great to have local service capability. Highly recommend!
Great friendly service. They were fast and efficient. I highly recommend this shop!
Great service! Very friendly, fast and efficient with great prices! Would highly recommend Up and Down Auto to anyone needing repairs or service!
Great service. Took their time and thorough!
I dealt with Tim. He was kind, knowledgeable, very helpful and took care of what I needed.
Up & Down great prompt service
I was able to get my brake issues figured out quick and it wasn t nearly as expensive as I thought it would be great service
Great service!! 10/10 recommend
Great experience and great service
So happy to find a quality mechanic near our house. Beyond thrilled with our van s repairs (rear brakes etc) today and plan to make Up and Down our regular place to go. Our van was dropped off at 8am and done with everything by 11am. Exceeded our expectations in quality of work and reasonably priced.