Tractor Supply Co. in Troy
864 Hoosick Rd, Troy, NY 12180, United States
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Tractor Supply is your neighborhood rural lifestyle store, providing pet supplies, livestock feed, power equipment, workwear & more. Our team of experts, better known as your neighbors, is proud to bring you the products and seasoned advice you need.
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Zach was friendly, courteous and helpful. I appreciate the respect and kindness I was shown as a customer. I would definitely return to this store.
I visited the store on Sunday, February 23, 2025, to fill up a propane tank. I approached the first employee I saw to inquire about the process, and unfortunately, her attitude was less than pleasant. I believe her name was McKenzie or something similar. The conversation went something like this: I greeted her with a "Good afternoon" and asked if it was possible to fill up the propane tank there. She responded with a disinterested "yeah" and made a vague hand gesture, which I didn't understand. I asked if it was outside on the left, and she confirmed with a terse "yes." I thanked her, but she didn't respond, which left me thinking she was rude. However, considering it was a Sunday, I thought perhaps she didn't want to be there. When I went outside, the area was locked and there was no one around. I returned inside and another customer informed me that I needed to go back outside, as they overheard McKenzie telling a colleague to head out there. Despite us (my wife and I) being present, she didn't make the effort to inform us directly. After the tank was filled, we went back inside to pay. We waited in line with the propane tank in my hand, and when it was our turn, McKenzie pointed to the door and sternly told us, "One of you two out now, you cannot be here with the propane tank," even though we had already been waiting for about ten minutes. In conclusion, I will not be returning to this store. I give it 3 stars because the store itself was fairly organized, but the attitude of that employee left a lot to be desired.
Todd was very helpful me and a buddy walked in saw him and gave him an almost impossible task he was very knowledgeable and very willing to help. He definitely deserves a raise. Todd if you see this the kayak fit on the roof
todd was awesome very valuable employee very helpful would recommend to anyone
So this is how yall treat your customers? Someone looses something meaningful and yall refuse to look at the footage???CALL HER AND RESOLVE THE PROBLEM
The service here is so hit-or-miss. I went to buy mulch, had a very helpful associate who assisted me in a quick purchase and loaded the mulch into the truck with me. The following day, I show up for more mulch... can't get a straight answer if there's more mulch in the back or not, so I purchased all the remaining bags. No one helped me load it, and then another customer came out and took 2 of the bags that I had already purchased.
Propane refill priced by the gallon. Good competitive prices too!! Service was how I liked it not everyone is me though. I don't like conversation much. It was a dream for me not much talk just all business quick in and out. My only concerns were the size of the parking lot due to the fact I was driving a 35ft class A RV, the entrance gate to the propane is REALLY TIGHT and at this location it doesn't have the biggest yard and it was very well stocked of supplies. No room for Error
The store is great, today’s visit by my husband was not very pleasant. The customer service was less than stellar. He bought me a 36” Blackstone yesterday. Today he went back to get the cover and grease tins. Let me start with it is off season for grills. The Blackstone is up front and at full price. Now, the cover is supposedly in storage with “seasonal” items. Reluctantly, the cover was found. When he asked about grease tins was told “don’t press your luck” and this person wouldn’t look because it’s a seasonal item. When my husband asked if grills were seasonal the worker said yes. Then why are grills sold (at full price off season) on the floor but not the accessories to go with it? One would think they would be on sale. Doesn’t make sense! Someone is getting a call tomorrow regarding the unacceptable customer service, the attitude of the worker and the manner in which my husband was spoken to.
My go to place for farm stuff.
Its always disturbing to see all of the plants out front that you never water. They are just dried up and dying. Every year when I come it is the same thing.
Everybody is extremely helpful. I love that store
The staff was friendly and knowledgeable and answered our questions. I am looking to purchase a rooster maybe 2 months old. I have 10 hens. Here s a question May 8 of this year I purchased 8 chickens. I let my granddaughter and her friend pick them out while I paid and purchased feed. Anyway I have 3 chickens who are about the size of a mourning Dove. They are 3 months old but so little cay you tell me what kind they are. I have learned my lesson never again will I leave 2 16 year old girls to pick any more chicks alone. They also picked 2 meat chickens to save their lives
absolutely horrible customer service and store capabilities. What should have been a simple transaction turned into over a hour in the store.
Was a loyal customer of TSC for a while but as of recently all of the pelletized bedding has been damaged by the rain because it s stored outside. The bag specifically says superior absorbency so why would you store it outside when you know it s going to absorb the rain? The bag s used up its absorbency by the time you buy it. I ve spoke to multiple representatives in store and called both the local store and 877 number to see if I could get UNDAMAGED product sent to the store for pick-up and they re unable to do that. Do better Tractor Supply!!!! If it s an absorbent product DON T STORE IN THE RAIN!
Good service and an amazing array of stuff. Just a fun place to visit
Love the place
Went to a petvet clinic. Got there 30min early & was 3rd in line. Brought the dogs around back, there not exactly friendly to other dogs. They were accommodating, cheap & quick.
Drive way is fixed!
Felt really uncomfortable with 2 employees Danica and another.
Clean store and stocked. Cashier was prompt and friendly.
Hey, useful line of products for home, garden and farm all accompanied by twangy Western music
I really like this store but let me just say, my husband came home with a 14 pound bag of no waste bird food. Not cheap at all, the bag was literally half empty, it had obviously been split open and lost half its contents taped up and re sold for full price. Thats illegal. Stop selling these to people.
Very clean and parking lot plowed well. Staff is friendly
I just heard TSC promotes drag queen story hour for children. I will no longer shop here if that is the case. You should stick to the tractors, Not the Chicken Fluckers !
Really cute chicks. And a really cool chick brooder starter kit for a really good price.
Went there to buy a kayak a couple of Fridays ago. Was helped by both Will and Anthony who were both professional, courteous and patient. Had many questions that were answered without the slightest hint of annoyance. A rarity in the realm of customer service these days unfortunately. Just wanted to acknowledge these two young men for a job well done. Thank you.
This particular store has done down hill a bit. They use to sell those pearl snap shirts and now they have stopped for some reason. I will still come here for most other things but that was a big seller for me. Now I have to go other locations for them sad to see this happen.
Absolutely the worst tractor supply. They were out of an item on the shelf, lady scanned it and it showed they had 2. She had no clue where they were so and told me I could just order from Chewy. Im not sure why I keep wasting my time going to this location.
No frills just what people need for garden and pets
Dying plants outside the front door... Not a good first impression
Its nice and I did like the Ducks and chicks they have
Quick to provide service during COVID 19. Orders were ready for pick up!!
Great price
Anthony is great. Always there to help and say hi to everyone. He goes out of his way to be safe and helpful.
Great prices, selection and customer service.
Staff in prepared to cut rope.
Nice Polite Staff
Nice store. Geared towards country folk, not much here for city slickers. Everything from baby chicks to pellet stoves. Clothing is high quality, bit pricey for me but they do have good sales. Lots of pet supplies from cats to horses. I come here to buy birdseed $15 for 50lb bag. Cant beat that. Youll pay $20 for 1p lbs at Walmarts. Would give 5 stars if they sold tools. They have every kind of nut, bolt or chain but no regular or power tools. Update: I forgot add that they offer a veterinary clinic. A VERY important detail I apologize for leaving out. I believe It is on Sundays.
Propane refills, great price on trzctor battery
Great place. Returned a awesome lawnmower. Nothing was wrong with it physically. It just goes way to fast and I have chronic astma and was having trouble keeping up with the pace of its self propelled speed. Its non adjustable. And it goes really fast. Lol . Great lawnmower if I didnt have my asthma condition. Got a seat for my tractor. It was on sale 89$ came to total 97$ its awesome high back , very comfortable. Thanks to the associate and store for a easy return.
Great customer service experience
good store
Bought a metal bird feeder and food. A lot of the metal feeders where bent up. I did find a good one however. Two years ago I also bought a metal feeder that I didnt realize at the time that was also bent. They need to start looking at there product for damage. The store seemed nice and well maintained but the product seems to be on the cheaper side and the feeders where made in China.
Great store. Helpful group of folks!
I just moved out Into the country.. and I found a tractor supply for all my farm equipment. Great store... The people are very friendly.... Give it a try...
Always buy all my bolts nuts washers lags etc here. Pick exactly how many you need and of what size put them all in a bag and pay by the pound. Far cheaper and convenient than anywhere else.
A great store
A store thats always handy to have nearby
Helpful
You can always find what you looking for
Much better quality tools than the Home Despot. Good customer service, great selection and diverse products.
I was there to get my pomeranian puppies vaccinated. It was quick, easy & affordable.
I went to this tractor supply for their market day as I make soaps and bath bombs and things of the sort and I had signed up and was approved to be a vendor there. I was very excited to be able to talk to people in the public and to sell my items to raise money for my family but when I arrived there was nothing set up and they stated that they actually forgot about it. As frustrating as that was I still decided to stay and I did have good conversation with another vendor who gave me info on other places to contact to sell. I would say that the manager needs to get her stuff together and I would go back to sell if they had some better organization for the event and set it up as if it were an event because the flyers make it seem like its an event market day and they had no signs no tables nothing no decorations nothing on the road or at the store it was just like a normal shopping day and I feel like it should have been organized and set up so that they had more business because all in all it was a waste of a day with no business and people didnt even realize there were vendors. I would give it another try and even help set it up if need be.
Very helpful employees.
They always have what you need.
Purchased 2 pro force fly spray and one leaked before getting home. Didnt have a loop ratchet fence tensioner for electric wire. Disappointed.
Love the selection country items.
They dont hesitate to help me with things. Very good employees
Great service curtious and prompt..
Quick and easy and everything I need is there
Have a lot of Equipment you need to farm and cute little baby chicks and ducks
Tractor Supply has the best variety , good prices for your dogs needs and you can take in your dog on leash too!
The folks here are so helpful and the prices are great! We always find what we are looking for and often times some fun things to add to our purchase. So glad you opened a store so close!!
Nice variety and convenience
Staff is very helpful and it is very helpful they are in North Adams mass
You gttitittt
Great prices on pet supplies! Also, low cost pet vaccinations every Sunday.
Great home decor, boots, and animal food. My dog loves being able to go in with me. Cute stuff for the kids too and they enjoy seing the baby livestock
Great store very friendly people
Great assortment of hardware and all manner of items used for gardening and farming. Helpful staff and good prices
Great service
Small, limited supply. Clean
I like the store, the prices for pet food is very reasonable. The staff there are very helpful.
Wide variety of home and ranch products
This is my toy box! Friendly helpful staff. Large variety of things for your house, garage, farm.
Great prices great prouducts
The worse customer service I ve ever had. I stopped here at 330 to fill a small propane tank- I was told that the cashiers- yes 2 of them- both needed to clear out the line and I could be helped. After 4 people checking out and new people walking to check out, I was just looked at and expected to wait? Its common sense- you help who is next in line... you won t be receiving any more business from me
Good price, helpful staff
Great customer service. As always
Not cheep but has a lot
Great team here..always helpful.i have 25 of their Lil chicks..always get their food etc here..Awesome place
This place helped me a lot the staff was very friendly and helpful to me, they helped me find what I was looking for and a few other things that I needed they discontinued, yet they offered another item to me that did the same thing. It cost more but they gave it to me for the same cost as the item I needed cost.
Was searching for qt. canning jars..found them...everyone else seems to be out. Thanks
Fast and quick
The clerks, salespeople and cashiers - everybody is always so pleasant and helpful here.
Always nice and helpful
The place is great,
Very helpful
Great
Nothing special just like any other T.S. out there.
Was greeted and helped promptly walking in the door. It was a good experience.
Got puppy shots, love this store!
Great customer service. Very willing to help!
Very helpful people working there
I like this place. It has a nice selection of items and a different vibe than Home Depot. Clean and well organized. Im glad they opened this location. The baby chicks are adorable too!
Very helpful and welcoming staff.
Very helpful and good prices.
The norm
I enjoy coming to this Tractor Supply Store, I always purchase my bird feed here for my backyard birds and squirrels. The prices are fantastic and the staff is always friendly and helpful. I love coming here once a week.
Love it. Everyone is nice, they go out of the way to help you..Mathew and Nancy are Great
Best place!
Its ok
Great all around!
My favorite store for feed and farm supply
Love this store
Awesome stuff to buy for tractors. I go here a lot. Drive to the place on my compact case garden tractor 444. Store staff gets a kick outta that!
Amazing place! Has a lot of farm hardware, and a lot of little accessories like tools, hardware, and fun things for the kids! Highly recommend them!
They are centrally located and have just about anything you need from Nuts and Bolts to farm animal supplies.
Great place but things are getting smaller and their prices are getting higher.
Always happy staff smiles. Greeted with a hello !! Always !!!
Didnt have exactly what I was looking for but still a good selection
The cashier was great !! She have me some good advise about dog foods.