ADVANCE AUTO PARTS #7822 in Troy
618 Hoosick St, Troy, NY 12180, United States
About
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
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Love the people here. They go out of ur way to help you.we all know how wxpensive cars r and I hare the money we get charge to fix them. 150 and up just for labor. Thats per hour. Sad shit. But at least we can go here and get some parte cheaper. The people r great
Had what I needed, was in and out quickly.
Went there for a battery for my lawn mower. They had one. These guys are great! They have a great attitude. They're friendly and they notice stuff.
One of a senior staff was extremely rude. I believe he should be fired immediately. I’ll figure out his name next time. If he wants to keep this job, he needs to watch his attitude.
Store says open till 9 . Got here at 8 and it’s closed . Should update your hours
Josh was so helpful. Highly recommend coming here. They always know what they're talking about! Josh personally explained to me how to identify broken fuzes showed me where to find them and made sure I got all of the right products. Service like this is invaluable. Highly recommend over competitors!
I was there app.7/15,early afternoon & there was only 1 guy there. The Gentleman there was very nice, he checked my oil & filled it, as customer's went in he told them he wld b rt there. He also checked & filled my Radiator Overflow & my Windshield & filled it. He wld not take a tip, I Thanked him & he went into take care of other customers.... VERY FRIENDLY AN VERY GOOD SERVICE!!!! 👍 Again Thank You
I went into Advanced Auto Parts looking for the DIY materials and a fathers day gift. A gentleman by the name of Zack offered to help me out. Together he helped my select the best wipers for my vehicles and a perfect gift for my father. Zack clearly knows what he is doing and is a extremely efficient employee. Overall, my experience was one of the best I've ever had at any retail store. I will continue to shop at Advanced Auto Parts for years to come thanks to Zack.
Never have anything in stock ever! Rude counter help as well
Very professional and courteous. Stop by far great parts and accessories
Very helpful and knowledgeable
I went , did not find what I was looking for.
Huge assortment of parts and accessories. Very friendly, professional help. Clean restrooms.
I had a very complicated battery purchase and these guys were able to help me with the exact right one.
Great location, excellent customer service
Excellent service
Kid was helpful
Very helpful while extremely busy.
Great UPS drop off location.
Usually always have what I need. Everyone is pleasent there. I usually order online and pickup in store. You save a little money that way.
Rude staff
You can find all stuff but a bit pricey...
Josh and team are awesome they helped expedite a crate engine for my daughter s Jeep, very prompt, knowledgeable and professional. Thank you
Always got what I need in stock or can get it in under three days
78 dollars for wipers what do I have a Lamborghini
They were very professional and helpful
People who work there are really nice! Josh is amazing!
Great service!
I walked in and a tech was helping someone outside. There was another tech outside doing idk what. I waited a long time before anyone came in to help me. I wouldnt have minded as much if someone acknowledged me. I had to literally walk around the two because they were blocking the door. They couldve said something when I was trying to squeeze around them to get in the door
Rewarding...Everytime at every location.
Im really not sure whats keeping these auto parts stores a float. Cheaper same quality parts online. I hope they can compete with prices on the web. These stores are handy..... But not that handy when youre paying almost double
Staff is helpful, things are well organized. I go there often.
Had what I was looking for. Thanks again.
Scuzzy chain smoking men all standing at front door. Cloud of smoke inside outside. I left. Why risk health. It is odd how these stores make it. Like McDonalds coffee. Groups of cheap smoking old men blocking customers safety.
Friendly staff and quick service
The clerk seemed as though I was a burden. I only needed a light bulb.
Great aside from not having rain x winter washer fluid
Helpful staff.
Affordable accessories as well as essential auto parts. Nice array of seat covers along a price range. Kind respectful staff.
Friendly staff and had most of what I needed (had to go to another store to get the rust reformer though)
helpful
Josh is the best. Above and beyond. Very knowledgeable. Always smiling and has a great attitude.
Need parts get parts
I was extremely pleased with the service rendered by the employees when I had problems with my cars battery. The gentleman tested my existing battery, gave me the results, helped me purchase a replacement which perfectly suited my car and then he installed my new battery, complete with cleaning an accumulation of corrosion off my battery clamp! For NO charge! 30 minutes later I was on my way home! Amazing, that in this era of inflated service charges and add-on fees that a company would ignore the opportunity to charge for their service! AMAZING! Thank You, Advance Auto for your impressive customer service!
Best service I have had at AA! Quick, friendly and efficient!
Drop off a friend
Always have what I need, when I do some smaller repairs. Regis is a great guy and everyone there is willing to help.
Great place for auto parts friendly staff very helpful
Cheap parts
Nice guy in there
The people here are very nice and knowledgeable.
They have Whatcha need
Friendly and helpful. Very polite and knowledgeable.very recommended.
Came here to pick up a new car battery that I had full intention of installing myself. The guy at the desk insisted on helping so I allowed him to. He starts to install the battery but its causing the car alarm and wipers to go off. He tells me I have a serious electrical issue and he cant help me further. So I get my car towed to Midas up the street. They call and say the person who attempted to install the battery at this Advanced Auto location installed the battery backwards and most likely attributed to my alternator now failing. Avoid this location, or at the very least, avoid them installing anything important on your vehicle. The store and products themselves are fine.
The man working was helpful and friendly despite being short staffed. Tested my check engine light and gave advise on what I should do. Would come back if I need anything else.
Employees are great, they go the extra mile to help me with my issues I can t quite figure out.
Very friendly
Great parts at a affordable price. Good staff, never had any issues.
Awesome place for parts
Great place to shop, experienced and friendly staff.
Very professional and resourceful team. Will shop again.
They were very helpful and courteous.
Helpful friendly staff. Carrying items you need
Good service
Quick in and out with fast and helpful staff.
An exceptionally professional establishment.
Greta customer service always go out of their way to help you the best they can. Prices are decent as well
Always get friendly service. Veterans discount as welcome. So far they have always had what I need in stock or will order quickly.
Help me find a rare car part. Yhey had it next day 7.30am... Wow cool
New store in town and its pretty good.
Nice and friendly
Lots of helpful people.
Will never shop there again, so unprofessional and not at all knowledgeable with automobiles. Napa it is from now on..
Took them a while to find a package they called me about, but they are helpful
Love this place
Always using their scan tool
Super helpful. Good people
The place sucks.
Great customer service, friendly and professional. 100% helpful.
Poor
Great service
Good selection. Nice employees
the people here are always super friendly and willing to take the time to help you get what you need
Great friendly staff.will help you out if you need it
Great staff. Smart young blond hair girl at counter was a pleasure to do business with. And she was do kind and caring making an overall awesome experience. Thanks
The people here were beyond helpful and understanding
I went in to buy a replacement headlamp. The person greeted me, and offered to replace the bulb for me. It only took a couple of minutes. Very impressed with the customer service.
Best place in town
I had a pretty simple question they couldnt help with.
Great Staff. Got me what i needed.
Great customer service
The store itself is fine, with light customer amounts and friendly staff. The only downside is getting out of there; the traffic is relentless.
Nice
Waaayyyy better than auto zone
They almost always have the parts you need and at a reasonable price.this trip I got a new battery, the tech installed it in just a few minutes.
Great place good people
Found the right size rear wiper in stock. Employee was very helpful.
Great place, and great experience I had here. I went there freezing my van heater was not working, they rectified the issues and fix it. They save my day literally I was freezing, almost frost bite. They Gentleman name Ray, he was so helpful and friendly. He made my day, I would recommend this place and I trust these guys. Thank you Ray.
I usually enjoy making trips to this store, despite the heavy traffic others have mentioned. The staff has always been really nice and very helpful. Tonight, however, I placed an order online for a part I desperately need to pass inspection. The stores hours as posted were until 8pm. I showed up at 7:44 and the door was already locked. The employee at the front desk ignored me trying to show him my phone as a way of signalling I just needed to pick up an online order. He then vanished and could be seen talking with people in the far end of the store. This was a very frustrating customer experience for a 2-minute pickup of a pre-ordered item.
Friendly helpful staff
Awesome customer service, helpful (they installed my new windshield wipers) and knowledgeable.
Helpful always
Quick easy service.
Very Helpful Staff. Decent prices and good selection
