ADVANCE AUTO PARTS #7822 in Troy

618 Hoosick St, Troy, NY 12180, United States

★★★★☆
(224 reviews)
Specialties: Auto parts store

About

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

Website
stores.advanceautoparts.com
Address
618 Hoosick St, Troy, NY 12180, United States
Plus Code
P8RW+GV Troy, New York, USA
Time Zone
America/New_York

Services

Service options
Kerbside pickup Delivery In-store pick-up In-store shopping On-site services Same-day delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Crowd
LGBTQ+ friendly Transgender safe space
Planning
Quick visit
Recycling
Batteries
Payments
Cheques Credit cards Debit cards Credit cards
Parking
Free parking lot

Reviews

4.3
★★★★☆
224 reviews

Most Mentioned

price (8) wipers (5) battery (5) gentleman (3) money (2)
5 stars
144
4 stars
43
3 stars
17
2 stars
8
1 stars
12
★★★★★
March 25, 2025

Love the people here. They go out of ur way to help you.we all know how wxpensive cars r and I hare the money we get charge to fix them. 150 and up just for labor. Thats per hour. Sad shit. But at least we can go here and get some parte cheaper. The people r great

★★★★★
March 22, 2025

Had what I needed, was in and out quickly.

★★★★★
May 17, 2024

Went there for a battery for my lawn mower. They had one. These guys are great! They have a great attitude. They're friendly and they notice stuff.

April 25, 2024

One of a senior staff was extremely rude. I believe he should be fired immediately. I’ll figure out his name next time. If he wants to keep this job, he needs to watch his attitude.

★★
December 8, 2022

Store says open till 9 . Got here at 8 and it’s closed . Should update your hours

Review photo
★★★★★
October 31, 2022

Josh was so helpful. Highly recommend coming here. They always know what they're talking about! Josh personally explained to me how to identify broken fuzes showed me where to find them and made sure I got all of the right products. Service like this is invaluable. Highly recommend over competitors!

★★★★★
July 15, 2022

I was there app.7/15,early afternoon & there was only 1 guy there. The Gentleman there was very nice, he checked my oil & filled it, as customer's went in he told them he wld b rt there. He also checked & filled my Radiator Overflow & my Windshield & filled it. He wld not take a tip, I Thanked him & he went into take care of other customers.... VERY FRIENDLY AN VERY GOOD SERVICE!!!! 👍 Again Thank You

★★★★★
June 18, 2021

I went into Advanced Auto Parts looking for the DIY materials and a fathers day gift. A gentleman by the name of Zack offered to help me out. Together he helped my select the best wipers for my vehicles and a perfect gift for my father. Zack clearly knows what he is doing and is a extremely efficient employee. Overall, my experience was one of the best I've ever had at any retail store. I will continue to shop at Advanced Auto Parts for years to come thanks to Zack.

Verified Reviewer
July 9, 2024

Never have anything in stock ever! Rude counter help as well

★★★★★
Verified Reviewer
June 9, 2024

Very professional and courteous. Stop by far great parts and accessories

★★★★★
Verified Reviewer
April 9, 2024

Very helpful and knowledgeable

★★★★
Verified Reviewer
April 9, 2024

I went , did not find what I was looking for.

★★★★★
Verified Reviewer
April 9, 2024

Huge assortment of parts and accessories. Very friendly, professional help. Clean restrooms.

★★★★★
Verified Reviewer
April 9, 2024

I had a very complicated battery purchase and these guys were able to help me with the exact right one.

★★★★★
Verified Reviewer
April 9, 2024

Great location, excellent customer service

★★★★★
April 9, 2024

Excellent service

★★★
Verified Reviewer
April 9, 2023

Kid was helpful

★★★★★
April 9, 2023

Very helpful while extremely busy.

★★★★★
Verified Reviewer
April 9, 2023

Great UPS drop off location.

★★★★★
Verified Reviewer
April 9, 2023

Usually always have what I need. Everyone is pleasent there. I usually order online and pickup in store. You save a little money that way.

Verified Reviewer
April 9, 2023

Rude staff

★★★★
Verified Reviewer
April 9, 2023

You can find all stuff but a bit pricey...

★★★★★
April 9, 2023

Josh and team are awesome they helped expedite a crate engine for my daughter s Jeep, very prompt, knowledgeable and professional. Thank you

★★★★★
Verified Reviewer
April 9, 2023

Always got what I need in stock or can get it in under three days

★★★★★
Verified Reviewer
April 9, 2023

78 dollars for wipers what do I have a Lamborghini

★★★★
Verified Reviewer
April 9, 2022

They were very professional and helpful

★★★★★
April 9, 2022

People who work there are really nice! Josh is amazing!

★★★★★
Verified Reviewer
April 9, 2022

Great service!

Verified Reviewer
April 9, 2022

I walked in and a tech was helping someone outside. There was another tech outside doing idk what. I waited a long time before anyone came in to help me. I wouldnt have minded as much if someone acknowledged me. I had to literally walk around the two because they were blocking the door. They couldve said something when I was trying to squeeze around them to get in the door

★★★★★
Verified Reviewer
April 9, 2022

Rewarding...Everytime at every location.

★★
April 9, 2022

Im really not sure whats keeping these auto parts stores a float. Cheaper same quality parts online. I hope they can compete with prices on the web. These stores are handy..... But not that handy when youre paying almost double

★★★★★
Verified Reviewer
April 9, 2022

Staff is helpful, things are well organized. I go there often.

★★★★★
Verified Reviewer
April 9, 2022

Had what I was looking for. Thanks again.

Verified Reviewer
April 9, 2022

Scuzzy chain smoking men all standing at front door. Cloud of smoke inside outside. I left. Why risk health. It is odd how these stores make it. Like McDonalds coffee. Groups of cheap smoking old men blocking customers safety.

★★★★★
Verified Reviewer
April 9, 2022

Friendly staff and quick service

★★
Verified Reviewer
April 9, 2022

The clerk seemed as though I was a burden. I only needed a light bulb.

★★★★★
Verified Reviewer
April 9, 2022

Great aside from not having rain x winter washer fluid

★★★★★
Verified Reviewer
April 9, 2021

Helpful staff.

★★★★★
Verified Reviewer
April 9, 2021

Affordable accessories as well as essential auto parts. Nice array of seat covers along a price range. Kind respectful staff.

★★★★
Verified Reviewer
April 9, 2021

Friendly staff and had most of what I needed (had to go to another store to get the rust reformer though)

★★★★★
Verified Reviewer
April 9, 2021

helpful

★★★★★
April 9, 2021

Josh is the best. Above and beyond. Very knowledgeable. Always smiling and has a great attitude.

★★★
Verified Reviewer
April 9, 2021

Need parts get parts

★★★★★
Verified Reviewer
April 9, 2021

I was extremely pleased with the service rendered by the employees when I had problems with my cars battery. The gentleman tested my existing battery, gave me the results, helped me purchase a replacement which perfectly suited my car and then he installed my new battery, complete with cleaning an accumulation of corrosion off my battery clamp! For NO charge! 30 minutes later I was on my way home! Amazing, that in this era of inflated service charges and add-on fees that a company would ignore the opportunity to charge for their service! AMAZING! Thank You, Advance Auto for your impressive customer service!

★★★★★
April 9, 2021

Best service I have had at AA! Quick, friendly and efficient!

★★★★★
April 9, 2021

Drop off a friend

★★★★★
Verified Reviewer
April 9, 2021

Always have what I need, when I do some smaller repairs. Regis is a great guy and everyone there is willing to help.

★★★★★
April 9, 2021

Great place for auto parts friendly staff very helpful

★★★★★
Verified Reviewer
April 9, 2020

Cheap parts

★★★★
Verified Reviewer
April 9, 2020

Nice guy in there

★★★★★
Verified Reviewer
April 9, 2020

The people here are very nice and knowledgeable.

★★★★
Verified Reviewer
April 9, 2020

They have Whatcha need

★★★★★
April 9, 2020

Friendly and helpful. Very polite and knowledgeable.very recommended.

April 9, 2020

Came here to pick up a new car battery that I had full intention of installing myself. The guy at the desk insisted on helping so I allowed him to. He starts to install the battery but its causing the car alarm and wipers to go off. He tells me I have a serious electrical issue and he cant help me further. So I get my car towed to Midas up the street. They call and say the person who attempted to install the battery at this Advanced Auto location installed the battery backwards and most likely attributed to my alternator now failing. Avoid this location, or at the very least, avoid them installing anything important on your vehicle. The store and products themselves are fine.

★★★★★
Verified Reviewer
April 9, 2020

The man working was helpful and friendly despite being short staffed. Tested my check engine light and gave advise on what I should do. Would come back if I need anything else.

★★★★★
Verified Reviewer
April 9, 2020

Employees are great, they go the extra mile to help me with my issues I can t quite figure out.

★★★★★
Verified Reviewer
April 9, 2019

Very friendly

★★★★★
April 9, 2019

Great parts at a affordable price. Good staff, never had any issues.

★★★★★
Verified Reviewer
April 9, 2019

Awesome place for parts

★★★★★
April 9, 2019

Great place to shop, experienced and friendly staff.

★★★★★
Verified Reviewer
April 9, 2019

Very professional and resourceful team. Will shop again.

★★★★★
April 9, 2019

They were very helpful and courteous.

★★★★
Verified Reviewer
April 9, 2019

Helpful friendly staff. Carrying items you need

★★★★★
April 9, 2019

Good service

★★★★★
Verified Reviewer
April 9, 2019

Quick in and out with fast and helpful staff.

★★★★★
Verified Reviewer
April 9, 2019

An exceptionally professional establishment.

★★★★★
Verified Reviewer
April 9, 2019

Greta customer service always go out of their way to help you the best they can. Prices are decent as well

★★★★★
Verified Reviewer
April 9, 2019

Always get friendly service. Veterans discount as welcome. So far they have always had what I need in stock or will order quickly.

★★★★★
Verified Reviewer
April 9, 2019

Help me find a rare car part. Yhey had it next day 7.30am... Wow cool

★★★★
Verified Reviewer
April 9, 2019

New store in town and its pretty good.

★★★★
Verified Reviewer
April 9, 2019

Nice and friendly

★★★★★
Verified Reviewer
April 9, 2019

Lots of helpful people.

Verified Reviewer
April 9, 2019

Will never shop there again, so unprofessional and not at all knowledgeable with automobiles. Napa it is from now on..

★★★★
Verified Reviewer
April 9, 2019

Took them a while to find a package they called me about, but they are helpful

★★★★★
Verified Reviewer
April 9, 2019

Love this place

★★★★
Verified Reviewer
April 9, 2019

Always using their scan tool

★★★★★
Verified Reviewer
April 9, 2019

Super helpful. Good people

Verified Reviewer
April 9, 2019

The place sucks.

★★★★★
Verified Reviewer
April 9, 2019

Great customer service, friendly and professional. 100% helpful.

April 9, 2019

Poor

★★★★
Verified Reviewer
April 9, 2019

Great service

★★★★★
Verified Reviewer
April 9, 2019

Good selection. Nice employees

★★★★★
Verified Reviewer
April 9, 2019

the people here are always super friendly and willing to take the time to help you get what you need

★★★★★
Verified Reviewer
April 9, 2019

Great friendly staff.will help you out if you need it

★★★★★
April 9, 2018

Great staff. Smart young blond hair girl at counter was a pleasure to do business with. And she was do kind and caring making an overall awesome experience. Thanks

★★★★★
Verified Reviewer
April 9, 2018

The people here were beyond helpful and understanding

★★★★★
Verified Reviewer
April 9, 2018

I went in to buy a replacement headlamp. The person greeted me, and offered to replace the bulb for me. It only took a couple of minutes. Very impressed with the customer service.

★★★★★
Verified Reviewer
April 9, 2018

Best place in town

★★
Verified Reviewer
April 9, 2018

I had a pretty simple question they couldnt help with.

★★★★★
Verified Reviewer
April 9, 2018

Great Staff. Got me what i needed.

★★★★★
Verified Reviewer
April 9, 2018

Great customer service

★★★
Verified Reviewer
April 9, 2018

The store itself is fine, with light customer amounts and friendly staff. The only downside is getting out of there; the traffic is relentless.

★★★★★
Verified Reviewer
April 9, 2018

Nice

★★★★★
Verified Reviewer
April 9, 2018

Waaayyyy better than auto zone

★★★★
Verified Reviewer
April 9, 2018

They almost always have the parts you need and at a reasonable price.this trip I got a new battery, the tech installed it in just a few minutes.

★★★★★
Verified Reviewer
April 9, 2018

Great place good people

★★★★★
Verified Reviewer
April 9, 2018

Found the right size rear wiper in stock. Employee was very helpful.

★★★★★
April 9, 2018

Great place, and great experience I had here. I went there freezing my van heater was not working, they rectified the issues and fix it. They save my day literally I was freezing, almost frost bite. They Gentleman name Ray, he was so helpful and friendly. He made my day, I would recommend this place and I trust these guys. Thank you Ray.

★★★
Verified Reviewer
April 9, 2018

I usually enjoy making trips to this store, despite the heavy traffic others have mentioned. The staff has always been really nice and very helpful. Tonight, however, I placed an order online for a part I desperately need to pass inspection. The stores hours as posted were until 8pm. I showed up at 7:44 and the door was already locked. The employee at the front desk ignored me trying to show him my phone as a way of signalling I just needed to pick up an online order. He then vanished and could be seen talking with people in the far end of the store. This was a very frustrating customer experience for a 2-minute pickup of a pre-ordered item.

★★★★
Verified Reviewer
April 9, 2018

Friendly helpful staff

★★★★★
Verified Reviewer
April 9, 2018

Awesome customer service, helpful (they installed my new windshield wipers) and knowledgeable.

★★★★★
April 9, 2018

Helpful always

★★★★★
Verified Reviewer
April 9, 2017

Quick easy service.

★★★★
Verified Reviewer
April 9, 2017

Very Helpful Staff. Decent prices and good selection