Advance Auto Parts in Troy
405 2nd Ave, Troy, NY 12182, United States
About
Your local Advance Auto Parts at 405 2nd Ave in Troy offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
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Staff was very helpful.
Poor service , The manager is a joker i placed an order and he didnt seemed concerned at all
So disappointed and disgusted… I just went in to show them the brake light and turn signal I purchased from them and asked kindly if someone could come out and check what I need because I was clearly sold the wrong bulbs, and with an attitude, was told very rudely “I’m not coming out there in the pouring rain! If u want to pull right up to the door I’ll come out when I’m done with my orders” completely uninterested in helping me! I counted on someone helping me because I really don’t know much about cars but was helped in no such way! I got in my car and left! I will NEVER go back! I guess it’s Auto zone from now on!
I needed new windsheild wipers for my Jetta and asked a salesperson to find me a pair. Bought the ones the employee recommended. Once I got home my BF couldnt put them on my car becaise they were the wrong adapter? You had ONE job LOL. Returned them but didnt get new ones yet. Will buy there again, the staff is friendly and helpful, even if I got the wrong wipers. I should have just had them install the wipers for me and if there was an issue we would have known right then.
I used to like this store, but it has become somewhat of a disorganized mess. At times, parts shown online to be in stock at this store are actually not. For uncommon parts, I would suggest calling the store to verify that they actually have the part you are looking for at the store before wasting a trip there.
Jim took an extra couple minutes to help me make sure I got the right alternator. Little things like that make a big difference and produce a lot of value. 5 stars well earned
Such a great store!!! Athena and Jim went out of their way to help me find the part I needed for my 71 Roadrunner. Unfortunately that meant going to a competitor, but I will be shopping with them again!
I really am impressed usually. They go out of their way to get your parts. The lady yesterday was beyond busy but was still personable and a pleasure to work with. I love ordering on line and picking up my order, always a great deal.
Fair price easy on pocket
Decent prices good service. Didnt have part in stock
Had parts in stock that were not available at my local store. Ordered online while we drove up and ready as soon as I got there.
Staff was outstanding and knowledgeable
Amazing and very friendly service team. They help with so much, including installs and most car needs.
Dont ask for help do your research so u know what you are looking for
Bad experience with an employee He was the first in line, he ignored me and served other customers just because I was Hispanic
In and out
Super helpful staff! Easy to find what you need and prices were good too!
Great store.
I just love advance auto..there really nice and theyll really helpful to you..when your looking or need the right stuff for your car
Always helpful!
Helpful team members
Not a place I like to purchase items ! Could always use the money somewhere else
Good service always has what I need
Very helpful thank you
This place is always so helpful.
Very helpful and always have good advice.
Pricey
Pick up was awesome in and out my item was ready
Ok
Very helpful..
They take used batteries and oil. Also can order online and pick up in store.
Had everything I need
They have an excellent choice of things you need for your car
excellent customer service
A standard advance auto parts. The guy that helped me the day I went here was great
Battery died. Super helpful guy helped me out and put the new one in. I was back on the road in no time!
Definitely my go to store for anything for my SUV This visit picked up a license plate frames and air fresheners for my 2018 chevy Equinox I just purchased.No wait ,just in and out.
Tested and changed battery right away. Awesome service
Great store to do business with
Went to pick up my merchandise. They had it ready. Really nice and quick. I forgot to ask for receipt so I went back in and asked. The sales person gave me the receipt with no problem.
Jim is the best! Extremely helpful, and goes above and beyond. Very appreciated getting excellent service from him! Thank you Jim!
Very helpful staff
I got what I wanted and the people there was very courteous. I love going there
Good place always been very helpful
Mike was amazing. I needed a replacement radiator for my 2006 Kia Sorento. The Lansingburg store not only had one in stock, but Mike pulled it for me and the additional parts I needed. Everything was waiting for me when I got to the store. Thank you so much!
Excellent
Had what I needed and greeted me when walked in the door eager to help with any questions not like I was bothering them
I have gone to this place a number of times I just had to buy a new battery for my truck they came out they tested it to make sure it was bad replaced and put the new one in friendly service
The staff is always very helpful there.
Great service very fast
Excellent place the people are friendly go take you to where the parts are and the employee Shannon is just exemplary and her customer service is outstanding
Very helpful
Terrible customer service, rude!
My friend needed to go there
Stores dirty. parking lot is a mess ! Looks more like a swap meet than a store.
In and out fast as always
nice staff
Good store
A very good place to go for your Automotive needs the sales people are very very courteous theyre very helpful they can write out to your vehicle if you need them to to help you in some cases to know if you needed windshield wiper blades put on or anything in that nature they test your battery for your alternator for you those are free service the sales people are highly knowledgeable if you ask a question theyre very likely to solve your problem it definitely is it worth to see place
The staff was super nice. I dont know they could take tips but I would have tipped her for teaching me how to do my wipers !
Theyre always very helpful
Semi knowledgeable staff they got to stop believing everything they read off the computer though and actually open the package and look in it when they say things are included
Very nice people and fast
With the exception of delay due to thinking my online order was out of stock, and the finding out I paid for the last one in stock, got a good deal using coupon and promo code.
Very knowledgeable reps working there
Quick service great staff
someone is always willing to help u find ehat u need
Love shopping here. Have always had a helpful and knowledgeable staff
This Auto Store is very helpful (the employees)! They always have what we need!
Evan helped me out ! Greatest service Ive had! His customer service is awesome
Its an auto part store
Helpful staff
We never have a problem at the Bennington advanced Auto but we were going to Troy so we stopped at the one on second Ave. After we called to see if they had the parts we needed. They said that they had them in stock and when we got there they only had half of the parts they said they had in stock. We had to make a second trip to Bennington. Bennington advanced Auto gets 5stars every time. Second Ave advanced Auto sucks.
Fabulous
Great stuff cut prices when you got car problem go to Advance Auto
Online the best prices
Friendly, knowledge staff, quick service, large selection of parts and other car related stuff
Good Auto parts store for finding parts in the heat of the moment. My oil drain 6 point plug bolt stripped, using a 13mm 12 point socket. Found a replacement drain bolt in 6 point 16mm head, and a 6 point 16mm socket 100 miles from home.
Good selection of parts
Nice
Very slow and not very friendly!
Usually have what i need. Helpful staff Veterans discount is always appreciated.
Did not have to wait long for my parts :-)
Professional and effective team
Quick and efficient customer service
They had used product on their shelves...
There are always good help
Always issues here ..from yeah we got it on the phone and when you get there SORRY its not in inventory or the long wait lines. .Go any where else youll be sorry pulling into to dirty parking lot..just your FYI...
Very helpful
The service is gone downhill. Im checking out the AutoZone.
Greg the manager is always friendly and helpful.
Very courteous and helpful people
They gave me the wrong part but corrected it
Went for tools but was slim pickings.
Excellent...the manager was professional friendly and knowledgeable... She test n replaced my battery in the cold weather...
The associates were very kind and courteous even in my distressed state.
Very helpful good selection of parts
Treated well by clerk who pleasantly helped me find what I needed and then installed it. Always have good experiences at the store in North Troy on 2nd Ave
Great service reps
Very nice and helpful people!
Long line but helpful staff
Usual selection
The girl who worked there was very helpful
Will go here over anywhere else manager really Takes the time about making sure his customers are well taken care of
Great place to shop
Great prices
Good friendly very very helpful reasonably priced another place I would recommend strongly
Great people quick to try the help
Needed rainguards they got them to me no issue
Purchase a new battery online, picked up at store and they installed it at no charge. Very happy.
I love the one down in Lansingburgh they ate so cry helpful
Best place in town!!!!!!
As usual they had just what I needed. Rarely do I have a bad experience, the employees usually are knowedge able and are very willing to help you find what you need, even if you dont quite know what it is.
Same helpful
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