325 2nd Ave, Troy, NY 12182, United States
Great staff. Family owned. Does right by the customer. A pleasure to get serviced by. Will recommend to all my friends and family.
I took my truck to this this shop and they had Mechanics that had no experience to do spark plugs.Or coil packs Were they stripped The spark plugs where one of them dropped into my pistin where they told my engine was no good then try to put these gye on my truck to get it out come to find out they didn't get all of it out when I want out to start my truck it was jumping I took my truck to a Chevy dealer and A1 massed my truck up reverse to give the Warranty on the spark plugs or coyo packs or pay the Chevy dealer for they mass up now they under a investigation plz Be careful on whoever takes the car here.Cause they don't keep mechanics and they're not experience
Towed a broke down mercedes there. These guys are honest, helpful, and no nonsense. They are straight shooters who are not looling to scam people. Ill be recommending them to anyone I tow in their area from now on.
Great service very honest and respectful..they do a great job at the best price
Our car had a bad ball joint which caused tire deterioration and serious issues while we were on a road trip many miles from home. We saw three different mechanics in two days. Daniel and his team at A-1 Automotive ultimately solved our troubles swiftly without price gouging or causing us long delays on our trip home. If you need work on your car in the Troy, NY area- start here.
Place was really great solved all my issues listened carefully an got my car done fast. Customer service was excellent I would recommend everyone going to them
Ive been coming here since my first car , ive never met a more honest and compassionate mechanic. If you're looking for great prices and someone who WON'T sell you what you don't need . This is the garage . Not to mention they are fast and knowledgeable never had a issue with any work they have done!. My car was not in a condition to drive and Steve (the owner) did everything he could to get it in a condition to be drivable and didn't break my pockets . He will forever have a customer from me and my family . THANK YOU AGAIN STEVE 🙏🏼
Absolutely love Steve and his workers. If you need any work done on your vehicle at all, this is the place to go. He doesn't try to screw you over with the prices. It's incredible there. Been going to only this garage for years and never ever had a single problem. Wish I could give more than 5 stars
Great.
Fast and reliable service
Amazing service at a great price
Amazing place, Steve and his Grandson Daniel provide the best bang for your buck for everyone!
Very honest, efficient seevice
They are good
Great team they have seem to be very passionate about work
They are honest, qualified and affordable. 3 qualities you just can t find very often in a repair shop today. They offer integrity and work with a spirit of excellence.
Reasonable charges and quick
Always helped no matter the car problem great customer service will continue to do business with them
The staff were amazing. For such a big job getting done I was there for a little over an hour. Great job.
Only place I go! Thanks guys, I appreciate you guys so much!
Excellent respectful
Great Guys that work there very helpful
Great service and prices! I highly recommend .
Got 4 tires put on 1 blows out the next day so I call back to see if they can fix it and the beed might not be good if that s the case you should have looked before installing and let ur people know what going on
Very honest and prompt with their prices
Excellent service as always
Not what it used to be this business is going down hill as far as quality
Great place to get your vehicle fixed
Owner a snake will do unauthorized work and employees cant even do oil change correct
Best place I go too I trust these guys
Didnt fix everything.. broke my rim and didnt put all lug nuts back on my tire.
Affordable prices
Great work at a fair price. Owner and workers are very trustworthy. My go to place when I need any work or even a simple oil change.
You rarely see a car shop like this around. The owner and daughter hope are AMAZING. Their business card says it all For the People . I trust them than ANY car shop. BRING your car Here!
Great owner and mechanics. He gives good prices and dont hustle you like other mechanics would. An up spirited gentleman who helped out & understanding during a pandemic. I recommend this place.
I highly recommend Steve and his crew at A-1. He is honest! Great repair work at a great price!
Owner seems like a really nice guy, my problem is 3 times in a row now I had tires mounted and balanced there and had to have them rebalanced at another shop. I think there balance machine is off or the guy doing tires is putting the weights in the wrong spot. Just had all I four brand new tires on brand new rims rebalanced days after having them installed here. I feel bad giving a nice guy a bad review but its the honest truth, would go there again just not for tires.
Reasonable Prices I get all my Minor Work did here
Good
I always get the best price with A1. Theyre normally able to fix my car that day and pretty quickly.
Great place. Very caring and very good. Prices are reasonable an I dont feel like Im being taken advantage of
They were able to get me in fairly quickly and fixed my breaks and rotators. And at a reasonable price. Blessings to you all
Steve and Hope are the BEST
Great deal on quality battery great service on install , compared pricing before purchase, the lowest locally.
Customer service was great fix my car and had me back on the road within 2hrs without an appointment and they was very busy this morning I really appreciate what Steve @ A-1Automotive done for me today! He has definitely gained a New Customer
This place is so honest and you can t find a better price anywhere. He will try to find the safest fix at the best prices. I will definitely use him for any future repair needs and will highly recommend him to all my friends and family. Thank you so much for treating a girl so fairly.
Great group of people here. Thankful for their knowledge and professionalism.
Very affordable to fixe ur car , they are very knowledgeable about cars and the amazing job for all
Best auto repair shop in the 518 Hands down. The owner is amazing, I have been to multiple mechanics and most cause more problems than they fix. This shop is the most honorable shop I ve came across Fair pricing with over the top service I highly recommend loosing your current mechanic and checking this place out it will be the best decision you ve made!
I had work done to my truck multiple times, I just called to ask about prior work to see if the issues I am having now are one that was fixed. HUGEEE issue is they dont keep their paper work or records of what was done to vehicles and I am almost 100% positive this was never mentioned when I spent my money. Auto shop gives warranties but doesnt also tell you they dont keep records. Ridiculous and not very professional.
Excellent excellent excellent
i will always recommend this place. never had any issues and Steve will always work with you, to get the best prices he can for you, hes also the best rate per hour around here. the only people who are mad here are they people who cant afford to fix thier car.
Sat in office for 2 hours guy didnt even talk to me at all but had many convos with other people he defintely like to talk so why didnt he say anything to me or asked me what am i doing waiting in his office for soo long. I had Pocket full of cash and recieved no service or hospitality not hating just facts i wasted my morning in that damn place
Great service at an affordable price
Steve and his Daughter Hope and the crew alike are amazing. Their services are already affordable in comparison with the other garages. However I have sent my vehicle in and asked for a brakejob and replacment of roatars. I was quited 240 for everything. Luckily theae guys called to ask if I was aware that I only needed to replace the front brakes. Saving me money and peace of mind. If this was not enough of a reason to put my trust into them again. When going to ask about every weird noise I am concerned about this week ( I bought a fix it car ) Steve will promptly have my vehicle checked and talks with me about the charges that it takes to repair, which generally includes labor and cost of part. Rather than charging the time that specific job entails by the book. Steve and crew save me money by only charging the hour it took rather than the 2 Hour that is by book. Hope is also amazing. When I forget to grab the credit card from the husband but have the number, she is able to run the card by phone. I adore them and trust them with my car and wallet.
Best place you could ever go
Good work
Steve is very reasonable and down to earth.
These are my go-to guys. Prices are fair and honest. They explain everything they are going to do, dont add on work to pad the bill. Just good honest garage which is so hard to find nowadays
Great service and affordable
Always a pleasure doing business with Steve and his crew. In the past three years never a had a bad experience with any of the multiple task that I needed to have done. They dont waste time, the job is done quickly and efficiently
Best HONEST mechanical place there is...will always tell u the best way to fix it even if u dont get it done by him...love Steve and Hope!!
This is not the place to get your car fixed. Steve charged me 400.00 to fix my alternator, i leave go to work, my car never restart. i have the car towed to his shop, he tell me i did something to timing belt and it will cost me 700.00 and a month to fix. Steve ripped me off, i trusted him and only him with my car. do not bring your car to him, he will over charge you with the i dont care attitude. i will be suing Steve.
Steve does a great job and his hourly rate is reasonable. He did a repair that needed more work, and didnt charge extra. My alternator from NAPA has a lifetime warranty and he took it to NAPA for me and exchanged it. A pleasure doing business +++ highly recommended +++
Great guys. Would send anyone that need work done to their car here. A troy staple.
I will not take my vehicles anywhere else. The prices are reasonable and the respect that the staff gives is amazing. Steve always explains exactly what needs to be done. In terms I can understand.