Adirondack Tire & Service in Troy

371 2nd Ave, Troy, NY 12182, United States

★★★★★
(149 reviews)
Specialties: Auto repair shop

About

Adirondack Tire & Service Does It All TIRES, WHEELS & SERVICE Serving The Capital District Since 1979. Let us put over 35 years experience to work for you!

Website
adirondacktire.com
Address
371 2nd Ave, Troy, NY 12182, United States
Plus Code
Q899+3M Troy, New York, USA
Time Zone
America/New_York

Business Hours

Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
7:30 am–5 pm
Saturday
7:30 am–1 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.5
★★★★★
149 reviews

Most Mentioned

prices (16) tires (15) inspection (8) job (6) mechanic (5) work (4) oil (4) team (3) wheel alignment (2) needs (2)
5 stars
112
4 stars
20
3 stars
5
2 stars
1
1 stars
11
★★★★★
September 2, 2024

These guys did a great job changing my tire and putting on the spare. Thank you

June 26, 2024

Came in to get my tires mounted. After getting the car back, the steering was shaking, which is probably an wheel balancing issue. I brought the car back and asked for the wheels to be balanced again. They said that the balancing was indeed off and that they re-calibrated their machines and redid the balancing. Once again the shaking did not go away. Went to another shop and paid to check the wheel balance and indeed they were still out of balance, which they fixed and now the shaking is gone. If you're a tire shop, this is something you absolutely must get right, and you failed twice.

★★★★★
June 10, 2024

I have been using their services at Troy location for a while, great service! Helpful staff & good pricing!

★★★★★
May 22, 2024

Polite staff not pushy. Needed a car inspection and wasn't sure if my car would pass because of the brakes. Needed oil change and they advised me no issues with my brakes but two tires would not pass. Ordered 2 tires for delivery the next day and went back for new tires and passed inspection. I'm a woman and the employee didn't "mansplain" or degrade me and was professional and curteous. Thank you, I will be back if I need anything in the future.

November 9, 2023

Tried to take me for 600 dallors said I failed Ny State inspection stating car is pigeon toed and requires two new front tires and an alignment. Individual at front desk ( middle aged bald white guy) told me if I was his girl , hed do these things. He did not have sticker removed nor did I get any paperwork nor was I charged 10 dallors. He swears he was gonna make an unnecessary sale and schduled the work for the next day. I did not show sounded weird to me my dad was a mechanic plus Id gotten an alignment when the car was pulling and two new tire three month before this. I took vehicle to a Honda dealer local and with no mention of Adirondack " failing " my vehicle days earlier MY VEHI LE PASSED INSPECTION. Not one mechanic at Honda told me anything remotely like what they did. Shady individuals doing shady work. BE CAREFUL! Ive made a report to the FTC as well. .

★★★★★
October 7, 2023

LOVE this shop! They are quick, friendly, honest and super awesome all around. They got me in and out very fast and always do a great job.

★★★★★
February 16, 2023

They were very good. Took their time and looked over my entire truck not just what it went in for.. louie and Josh were fantastic. I told them take your time I'm not in a rush look everything over. Did great job

★★★★★
October 22, 2021

Great experience ! Bought 4 new General Tires and 4 wheel alignment 3 months ago. All done right ! Yesterday the steel tire valve started leaking on one of the tires. I called and they got me in right away and determined that it was the steel tire valve. They made the repair in less than 1/2 hour and I was on my way. I am very happy with this shop

★★★★★
Verified Reviewer
February 19, 2025

Fast service, honest prices

★★★★★
Verified Reviewer
May 19, 2024

They changed my tires quick, fast, and cheap.

★★★★★
March 19, 2024

I ve been going here for year the staff is always very kind and helpful! It s one of the few places I m comfortable taking my car and actually staying and waiting in the building !!!

★★★★★
March 19, 2024

This the most honest, helpful mechanic shop around. If you want KIND and EFFICIENT service come here .

★★★★★
Verified Reviewer
March 19, 2024

ALWAYS GREAT ATTITUDES PERSONALITY FRIENDLINESS AND LEGIT THEY DAONT OVER CHARGE OR DO SOMETHING THEY DIDNT GO AND DO THEY MEET ALL UR REQUEST ..!!! Spot on all THE WAY AWESOME JOB GUYS

★★★★★
Verified Reviewer
March 19, 2024

The best

★★★★★
March 19, 2024

Always treats me well and does excellent work

★★★★★
March 19, 2024

I have been coming here for years, always the best prices and never take you for granted. I would recommend these guys over anyone else in the area.

★★★★★
March 19, 2024

Very friendly and did a great job

★★★★★
Verified Reviewer
March 19, 2024

Went to the store, staff very friendly,and helpful. Been using Adirondack for 45+ years, always the same. Excellent service and dependable, thanks again

★★★★★
Verified Reviewer
March 19, 2024

In and out smart manager

March 19, 2024

Rude people

★★★★★
March 19, 2024

Awesome group of guys. Definitely recommend going to them for all your tire needs.

★★★★★
Verified Reviewer
March 19, 2024

They always take care of us

★★★★★
Verified Reviewer
March 19, 2024

They were friendly, professional, and my appointment was at 2 and my car was brought in on time.

★★★★★
March 19, 2024

I would recommend them.great ppl and great service..ty again

★★★★★
March 19, 2024

I trust them to keep my cars going. Great service!

★★★★★
Verified Reviewer
March 19, 2023

They took really good care of me and my flat tire! Super friendly and personable staff, didn t try to upsell me

★★★★★
March 19, 2023

Very professional and knowledgeable! Ill be back!

★★★★★
March 19, 2023

Louis and his team are top notch and it all starts with Louis. He is super friendly and professional. He knows what his team is capable of in a day and he delivers what he promises. Hes replaced both tierods and other things as small as repairing a nail in my tire. He is local to my neighborhood and I appreciate the level of work him and his team do.

★★★★★
Verified Reviewer
March 19, 2023

I was here for my oil change today. As always, everyone was very courteous and helpful. The guys are personable and professional, and always do the best work.

★★★★★
Verified Reviewer
March 19, 2023

See Luis

★★★★★
Verified Reviewer
March 19, 2023

Awesome service.

★★★★
March 19, 2023

I got tires here and they were quick and efficient. Would recommend

Verified Reviewer
March 19, 2023

They need to go online and update service hours. Had an emergency and their website stated they would be there until 1:30 but they turned us away at noon because thats their Saturday hours... Had to drive on flat tire more because of their false advertising to get to tire warehouse.

★★★★★
March 19, 2023

Good competitive prices, and friendly staff.

★★★★★
Verified Reviewer
March 19, 2023

Always BUZY and helpful to understanding people.

★★★★★
March 19, 2023

Exceptional costumer service and a knowledgeable staff, thank you Louis!

★★★★★
March 19, 2023

They are the best know what theyre doing couldnt have a better experience at a garage

★★★★★
March 19, 2023

Great experience, great people

★★★★★
Verified Reviewer
March 19, 2023

Louis and team are amazing!!! Top notch customer service! And their service is so good and quick.

★★★★★
Verified Reviewer
March 19, 2023

Highly recommend. Especially the Troy location and a guy named Lewis- I needed new tires and called the halfmoon location, they couldnt have been bothered with me. So when I called the Troy location, I was expecting the same, and I was surprised when a guy named Lewis- answered the call- he couldnt have been any more helpful - and pleasant - he got me tires and got them installed in a very timely manner - This is the type of person you would want working for your company. The world needs more Lewis

★★★★★
March 19, 2023

Louis and his team are courteous and do a great job

★★★★
Verified Reviewer
March 19, 2023

They will take care of you and they offer work at a competitive price.

★★★★★
Verified Reviewer
March 19, 2022

Enthusiastic energy and kindness makes the difference. It s part of the culture here.

★★★★★
March 19, 2022

Great service and fast

★★★★★
March 19, 2022

Did a great job. Did everything I needed at a fair price.

★★★★★
March 19, 2022

Our favorite neighborhood place to go to for any car needs. Highly recommend.

★★★★★
March 19, 2022

Always honest and never trying to scam you out of your money; can t recommend them enough tell everyone I can to come here

★★★★★
March 19, 2022

Amazing experience

★★★★★
Verified Reviewer
March 19, 2022

Excellent service, good prices on parts.

★★★★★
March 19, 2022

Service was good staff was pleasant and fun to talk too

★★★★★
Verified Reviewer
March 19, 2022

They were very accommodating and professional

★★★★★
March 19, 2022

The service there was awesome.

★★★★★
Verified Reviewer
March 19, 2022

Always very professional and Great customer service.. A pleasure to do business with..

★★★★★
March 19, 2022

Went for an inspection and they were able to change my oil when I made a last minute request.

★★★★★
March 19, 2022

A very reasonable and prices and seems very honest

★★★★★
Verified Reviewer
March 19, 2022

Had a flat tire and they got me right in and right out before I had to be to work very helpful and nice!

★★★★★
March 19, 2022

Do I had to weigh extra time the work was absolutely amazing great bunch of people definitely recommend going to them

★★★★★
March 19, 2022

Louis is awesome

★★★★★
Verified Reviewer
March 19, 2022

Everyone is very nice and polite. And they work pretty fast!

★★★
Verified Reviewer
March 19, 2022

Did good work. Make sure you schedule EVERY procedure beforehand though. Asked for an oil change to be added, when I had my tie rods fixed. Was told, no problem. Oil change was never performed. Wasnt charged, so hold no grudge against them. Just remember to be specific, whencyou make the initial appointment.

★★★★★
Verified Reviewer
March 19, 2022

Great tire change stop

★★★★★
March 19, 2022

Very courteous and professional. Respected me and my time. They make getting your vehicle maintained a lot easier than many other sources in the area. I definitely recommend Adirondack Tire Troy if you need auto/ tire service.

★★★★★
March 19, 2022

These guys are all true honest dudes I rebuilt the whole front end of my car and going through some tough times I missed a few things. These guys called me in the back showed me I went and fixes myself and finally got a alignment. I will never go another place. Pizza on me guys thanks.

★★★★★
Verified Reviewer
March 19, 2022

Quick service, great easy going manager working there. Overall happy with the price, service and quality

★★★★★
March 19, 2022

Had my inspection done there, got me in immediately. Also wheel bearings and outer rods, alignment done. The guys Louis and Josh who serviced my vehicle are great guys and do great work. Will definitely be using them again.

★★★★★
Verified Reviewer
March 19, 2021

Very pleased with the service. Everyone one was friendly and welcoming. Thank you Adirondack Tire :)

★★★★★
March 19, 2021

Very fair, worked on my Smart Car. Referred me to another great mechanic for additional work that he doesnt do.

★★★★★
Verified Reviewer
March 19, 2021

On point. Good service and affordable

★★★★★
Verified Reviewer
March 19, 2021

I had a nail in my tire and called to see if they could fit me in. Louis answered, was very friendly, courteous and very quick to say he could in an hour. That worked perfectly. Had me in and out in less than 30m

★★★★★
Verified Reviewer
March 19, 2021

Fast,friendly service. Had to get 2 front tires to be put on. I had gotten a flat,and had my vehicle towed there. In less than 1 hour,my vehicle was ready to go. Affordable pricing,and peace of mind.

★★★★★
Verified Reviewer
March 19, 2021

John the service manager hes a one great guy

★★★★★
Verified Reviewer
March 19, 2021

Great people and service!

★★★★★
March 19, 2021

Absolutely amazing service and customer care. Will certainly be getting my business again!!

★★★★★
March 19, 2021

Very good and great with their prices and gets the job done right

★★★★
Verified Reviewer
March 19, 2021

Was awesome ....

March 19, 2021

No a good example

★★★★★
Verified Reviewer
March 19, 2021

The employees at this shop are highly professional people and very friendly and helpful,I highly recommend this place.

March 19, 2021

Very bad customer service got turned away twice will never go back

★★★★★
Verified Reviewer
March 19, 2021

Great honest people

★★★★★
March 19, 2020

The people at Adirondack Tire are wonderful. As a women I have to be extra careful, unfortunately, that Im not taken advantage of. The people at Adirondack were friendly, knowledgeable, informative and most importantly HONEST. I went there after being told that I needed brakes. After a thorough check I was informed that my brakes didnt need replacing at this time. I was ecstatic that I found a place that I know I can go to and feel comfortable that Im not going to be taken advantage of. Thank you Adirondack Tire and the folks that work there. Shelley Steltz

★★★★
Verified Reviewer
March 19, 2020

These guys are good and will not beat you up on costs for car repairs. It would be nice if the front area and bathroom was clean but the service job was top notched. That is what matters.

★★★★
Verified Reviewer
March 19, 2020

Fast to get in. Friendl y service. I got tires. They checked my brakes, no extra.

★★★★★
Verified Reviewer
March 19, 2020

These guys do great work!!! Excellent service!!

March 19, 2020

Set an appointment 3 days before arrival, 5 people had the same appointment time as me and after waiting for 30min they said they didnt have my tires after I ordered them.I rather pay for more expensive tires and get better service than take the cheaper route and get low quality service from a hole in the wall

★★★★★
March 19, 2020

Instead of paying high dealership prices my family has been coming here for a few years now. John always treats me well, answers all of my annoying questions and I know they do a great job on my vehicle. They may take more time but it s worth the wait and savings.

★★★★★
March 19, 2020

They keep their schedule. Understand my mechanical requests. Come very close to their estimated costs. Very honest about whatever work is needed.

★★★★★
March 19, 2020

The mechanics at Adirondack Tire are always so kind, helpful, and knowledgeable. I ve been there several times for various things and they always treat me with respect. As a young woman, finding a mechanic that does not patronize you or mansplain is a HUGE deal, so I m happy I feel comfortable with the staff there. I ve always gotten a price quote beforehand and they ve honored it 100% of the time, so I don t have to worry about the bill when I pick up my car. Worth every penny!

★★★★★
March 19, 2020

They are great,honest perform great work and let you know what you would need for your car,Ray and another mechanic worked on my car great job to both i would go back to them if anything else happened thanks again

★★★★★
Verified Reviewer
March 19, 2019

Pulled in need 2 tires on dump trailer. They had them in stock and changed them right away . Awsome job john and tj

★★★★★
March 19, 2019

They always treat me right

★★★★★
Verified Reviewer
March 19, 2019

Friendly, affordable, quick, painless experience. Thanks for fixing my tire!

★★★★★
March 19, 2019

Great customer service!

March 19, 2019

I never knew there was such dishonesty out there. Ive been bringing all my cars to them for years, and never thought they would end up ripping me off. I brought my car for an inspection, a car that I put 9,000 miles on since purchase as certified new. Adirondack Tire called and told me I needed brakes and struts all the way around and that my center brake light was out, which can run up to $600. I didnt tell them, but I went to pick up my vehicle before they could start work on it. I found them trying to take the back of the car apart to get to the center brake light, but I stopped them and told them not to fix anything. I then brought my car elsewhere and it passed with flying colors. It didnt need any brakes or struts and the center light was in perfect working condition. Adirondack Tire was just charging me for stuff that wasnt even wrong and they probably werent even really going to replace. My son also brought his car there on several occasions, and every single time, he has bought new brakes, pads, struts, and anything else they could think of. He spent thousands of dollars with them that he probably never had to spend. Do yourself a favor, save some honest money and look for an honest mechanic.

★★★★
Verified Reviewer
March 19, 2019

Good prices on both tires and services.

★★★★★
Verified Reviewer
March 19, 2019

John and crew where fantastic. Thank you for work effectively and hardworkers. Quickly. waited for the parts arrived . I was safely on road again. I appreciate diagnosis . Recommend you for any future motorists.

★★★★
March 19, 2019

JOHN IS VERY NICE PRICEY BUT FAST

Verified Reviewer
March 19, 2019

One star rating because the owner only responded to all of the positive comments ... p.s. never been there but now I know, I will not...

★★★★★
March 19, 2018

Always help to Do what others dont want to do ,and at a good price...

★★★★★
Verified Reviewer
March 19, 2018

Always good service. Fast and reasonable.

★★★★★
Verified Reviewer
March 19, 2018

Service is a little slow but the work is quality

★★★★★
March 19, 2018

Theyre great. So friendly it feels like home. Its a nice area for a walk while they work, and the waiting area is full of friendly people.

March 19, 2018

I am writing this review because I believe that Adirondack Tire was trying to take advantage of me since I am a 21-year-old female with little knowledge of vehicles. I do not want this to happen to anyone else. My parents and I had gone to Adirondack Tire in Schenectady a few times and they were great. We decided to go to this shop since it is closer to our new home. My parents first experience here was good--- friendly employees, nice work, and they price-matched the tires. However, in November 2017, (my first experience here) I took my 2012 Ford Escape in for an oil change and state inspection. I brought my car in and 30 mins later I got a call that the control arm bushings needed to be replaced, which would cost $400. They said that the bushings needed to be replaced in order for my car to pass inspection. I told them to do it because I wanted my car to pass inspection. I then called my father and told him what was happening. He told me to call them back and stop them from doing the repairs. I picked my car up and took it to another shop, where my car passed inspection without a problem.

★★★★★
March 19, 2018

Brought my tires here over 3 years ago when I retired. Havent put many miles on the car and the tires started leaking air. Today they checked them and resealed them with no charge. Good and friendly service will bring my car back again if needed.

★★★★
March 19, 2018

Went in there and the gentlemen were very attentive. The prices are reasonable. I have been there twice for 2 different things and I am happy they were able to help me.

March 19, 2018

Wow where do I start.i brought my car in for inspection and two front tires at 8:30am.gentleman says ok we will call u with a couple options for tires.no call.12:30 I call say whats going on.gentleman says we are waiting for your tires what!!!.never called to ask what I wanted and what I wanna spend.so then 2pm comes I call again and says we waiting on tires.really!!.so finally about 3pm they pull my car in for shop and finally do the inspection and get my car when they are almost at closing time.this place is a absolute joke and waste of time.all day for inspection and two tires unreal!!!.i went here because my previous car was serviced here and were excellent. Do yourself a favor and go elsewhere. If i could give zero stars I would

★★★★★
Verified Reviewer
March 19, 2017

Great service, excellent and friendly. Best around! Feels like family is taking care of me and my vehicle. They really care. Thanks guys... my car is very happy!

★★★★★
Verified Reviewer
March 19, 2017

Beautiful view