Jacks Auto Parts in Troy
801 River St, Troy, NY 12180, United States
About
Jacks Auto Parts stands as a trusted auto repair shop in Troy, NY, earning an impressive 4.5-star rating from 62 satisfied customers. Located at 801 River St, this establishment combines professional auto repairs with a comprehensive parts inventory.
What sets Jacks apart is their efficient service and fair pricing. Their skilled mechanics handle everything from basic oil changes to complex repairs, while maintaining an extensive selection of quality auto parts. The shop accepts various payment methods, including credit cards and modern NFC mobile payments for customer convenience.
The facility features wheelchair-accessible parking and entrance, ensuring comfortable access for all customers. Pro tip: While mornings can be busy with drive-ins and tow jobs, afternoon appointments typically offer quicker service times.
Customer feedback consistently highlights their excellent workmanship, competitive pricing, and ability to source hard-to-find parts. Many clients praise the team's fair approach and technical expertise, making Jacks Auto Parts a go-to destination for both routine maintenance and specialized auto services in the Troy area.
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The guys are always fair and able to come through for me. They are generally busy in the morning, with tons of drive ins, as well as tow jobs. So if you have a little flex room, call ahead. Speak to Jack, ask if the afternoon is open. You'll be in and out quicker than expected and ideally for less than some competitors.
My wife needed a tire for her old Caprice and they were able to get one into the rim for her no problem.
Very nice guys that work there always busy but get you in and out and it's right
Went there for a rim for a spare. At first I was not impressed guys seemed odd and I was sketched out. They jacked the car and took my tire off I thought they were going to try something like billing me $100 for labor or something. But they were just making sure the rim was right and wasn't going to hit the caliper. Ultimately they charged me $25 for a steel rim. We chatted while they worked and I could see they were honest good folks just rough around the edges. I had to remind the one fellow not to put the lug on my one bad stud 2 times but he probably would have figured that out. Otherwise they would have 5 stars.
Honest man Gave me top dollar for my wrecked car Over the phone he told me 150-200 if it is whole (higher than any other place I called) He showed up to a fairly destroyed situation under the detached hood (cut accelerator cables, removed air intake, missing radiator fans, cut shifter, no headlights etc) still paid 150 because that's what he said Honesty can be found here
The one star comments are extremely ignorant and stupid. Jacks is literally the only place I feel comfortable going to! Prices are reasonable and the mechanics are amazing at what they do.
I wouldn't give this guy a 1. But i clicked on the stars so that i could write a review. He is extremely rude to customers i called him and couldnt quite make out what he said. He then proceeded to say thats what my problem is and thats what is wrong with the people today. That i dont listen and people dont listen. I dont have the best of hearing. I didnt quite make out what he said. To me. This is not how a business is ran. He is very rude. I will never do business with him. And i will urge everyone else to not to business with a rude person like this.
Jack (Owner) helped and was very kind. He is a great person to work with. I wish him all the very best.
Buncha crooks stay away
They are my to go to guys they do excellent work
Rob the mechanic is very knowledgeable and cool
They had the car part that I needed had a very good price I recommend to anyone
very good mechanics.. also a good place to find parts for the car
Does the job right. Good people
Excellent and honest
The guys were awesome. Got me in and out in a short time.
Awesome customer service and fair prices during these hard times
My experience was good
Always helpful and honest
Awesome service that came lightning fast. Knowledgeable and efficient.
Very nice and very helpful
Idk
Pretty quick, courteous, sold me a used alternator at a great price an it works great!
Kind people and very helpful people.
The only place I trust.
Mom and Pop type garage a dying breed! Need more places like this one.
I love this place. They are fair kind helpful and understanding
They always have what i need
Very good
They are the most convenient and reasonable place for used auto parts
Good friendly mechanic
The best owner and mechanic in the area...And the service is top notch and very reasonable
Jacks a dick I hate his ignorant ass but his crew is all good dudes
Great tire service good prices
