Von's Airline Service Station in Troy

Although I did not take my fleet vehicle to this location; the very kind and professional gentleman on the phone was open and honest about his situation. I’m sure this is a great mechanic, as Firestone recommends the location. They were obliged to help, knowing that they already had a full lot!

I have been going to Von's so long that this is my fourth car with them! They are reasonably priced, know their limitations (I don't believe he does transmissions and gave me a recommendation of someone else that wouldn't rake me over the coals) and don't try to get extra money with add on services you don't need! It's so difficult to find an honest mechanic that stands by their work, but this family business does it day after day!

Called them this morning and was kind of blown away by this response. We've been having parking battles with the business next door and We were looking for someone to come tow cars out of the lot at night. They said they don't do "predatory towing" and gave us the number of the scummiest scumbags in the towing world John Rivers. Officially it sucks they can't help us but as someone who drives a car in Troy it is great that a tow company actually has some morals and lines they won't cross. If I ever need a tow I'm calling Vons just on this principle alone.

They did a wonderful job on my vehicle fender and at an awesome price compared to other auto body shops around Troy and Albany. My one complaint is that it took an extra day to finish because of issues with paint colors ON ANOTHER CAR. It wouldnt of been bad but it was highly Inconvenient being my ride to and from work and kids ride to and from work was the same person who work night and for 4 ( not 3 ) DAYS HE GOT NO SLEEP. And they didnt even discount me any money for the inconvenience.

Summary: In terms of quality work, they do a terrific job. But from my own experience, I wouldn’t go back to them if I needed a job to be done at a timely fashion. (For More Detail, Read Bellow) Issue I had: I went to them because I had a broken mirror and two of my passengers doors that had dents and crashes; with an additional issue with my passenger door not opening Price: Their pricing is a bit on the steep end of things, so if you’re paying out of pocket, get ready to pay a big amount I’m terms of Job Getting Done: They fixed everything I enlisted for to be fixed with no issue Employees: Very helpful and were apologetic of the extra time that they took Overall: The only issue I had was that I was given a time frame of when the job would be done ( which was two weeks) and it was stretch for an additional week; it would have possible stretch further if I was not persistent on calling them. Other than that, the work they did was great and I thank them for it.

Very trustworthy shop. Von’s was recommended to me by multiple friends and I recommend this garage to friends as well. Von’s is one of the rare shops that tell you when repairs aren’t worth the cost. They live on reputation and return business. I just took a vehicle there for a pre-purchase inspection. They were very thorough and patiently explained everything wrong with it. With used car prices as they are (11/2022), it’s well worth a visit to Von’s to have them look the vehicle over.

I have taken two of my vehicles there in the last couple of months and have gotten excellent service. Joe, his father, and the team are very thorough, professional, and operate with integrity. They treated me and my family with respect and ensured that I understood what they were doing and why. They worked hard to make sure my vehicles were diagnosed properly and completed the jobs in a timely manner. I believe they charge fairly. I've been looking for a place like this for a long time here in Troy. I'm happy to say that Von's is where I will always take my vehicles for service.

This garage is a true find!! They are honest, friendly, do good work at a very fair price. My teenage son went to them for a repair and they gave him a good price, treated him very well, did exactly what they said they would in the time that they said they would. The work looks great and they actually came in under the original quote. So glad we found them as we will definitely need and use them in the future.