Roberts Auto Sales in Troy

75B N Greenbush Rd, Troy, NY 12180, United States

★★★★★
(144 reviews)
Specialties: Car dealer Auto repair shop Car detailing service Car repair and maintenance service Mechanic Oil change service
Website
robertsautomobilesales.com
Address
75B N Greenbush Rd, Troy, NY 12180, United States
Plus Code
M8R7+M9 Troy, New York, USA
Time Zone
America/New_York

Business Hours

Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
9 am–3:30 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park
Payments
Debit cards NFC mobile payments Credit cards

Photo Gallery

Reviews

4.5
★★★★★
144 reviews

Most Mentioned

price (16) team (11) questions (8) pressure (7) driving (7) loan (5) couple (5) the future (5) warranty (5) yukon xl (2)
5 stars
123
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0
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14
★★★★★
January 6, 2025

Amazing experience with Justin Roberts. He was quick and efficient in helping my 18 year old college student pick out a new car, after hers was totaled in a fender bender while traveling back to school after thanksgiving break. He was kind, respectful, and knowledgeable in helping her select a vehicle, her first time being able to choose. We shopped the week before Christmas and didn’t expect to finalize everything until the week after Christmas but Justin was instrumental in expediting the process so that we could surprise her with a car on Christmas morning. I couldn’t thank him and his team enough, especially Dey and Dom. Thanks so much for contributing to a special moment and core memory for my family! 100 STARS!!!!

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★★★★★
December 27, 2024

Josh was great to work with. Got me in my new-to-me car in less than two days. Respectful and transparent. Would recommend him and Roberts Auto Sales to anyone in the area looking for a good deal on a used car

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★★★★★
November 25, 2024

I am so thankful beyond words for Robert Auto Sales. Specially Josh. I am a first time car owner with 3 foster children. It was a vital necessity for me to find the perfect vehicle for me and the kids. To ensure a long lasting and durable vehicle to keep up with the rapid speed of my every day life. I knew from the moment Josh answered my call I was in perfect hands. He walked with me every step of the way. Explain things to the T and very willing to work out whatever obstacles was in the way. I could not give enough praise and thanks to Josh and the Robert Auto Sales family for really helping me in a crunch of time. Especially providing us with a beautiful family vehicle right before the season holiday. Thank You.

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★★★★★
November 5, 2024

I had a great experience here! Dom, Dey and the rest of the team there made this a wonderful experience for me. These are HONEST people! They were able to talk the banks down on my loan and got me a great deal on a beautiful car that also included an extended warranty if god forbid anything happened to the car. They treated me with kindness, respect and integrity. They are also just hilarious. All around it was a wonderful experience & I highly recommend going here. Thank you guys again☺️

★★★★★
September 21, 2024

Justin was absolutely amazing! He made the whole process of buying a new car super easy! Definitely would recommend going through Robert’s Auto Sales!

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★★★★★
August 26, 2024

We couldn't be happier with our experience! This is our fourth vehicle from Josh at Roberts auto.JOSH found me my dream car!! We have an amazing high end SUV ! 🚙 . The entire staff was helpful and they offer an amazing warranty and service shop. !! We were in an affordable loan and warranty , even with a mediocre credit score !! In our vehicle and driving home within three days!! LOVE OUR NEW YUKON XL! THANKS AGAIN TO JOSH AND THE STAFF AT ROBERTS AUTO SALES!!!⭐️⭐️⭐️⭐️⭐️

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★★★★★
August 19, 2024

We just bought my son's first car here. There's so many awesome cars and the people are absolutely great! What an amazing experience for my son and me. We left there feeling like part of the family after meeting everyone. Thank You to our salesman, Josh!

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★★★★
July 9, 2024

Edited I thought they were great everyone was nice I can say that. But that is it. Nothing they promised they made good on. Told me they would fix my door that doesn’t hang right told me the part for my truck “wasn’t in yet” told me they would get me a part. They have not called me ever and hard to get a call back. I originally gave them a 5 star. If they made good on the agreement that they signed I would not have written this update. I bought my new SUV from Robert auto sales. I have to say only good things from all of the guys that I talked to or worked with in buying my new car. Dominic was great. Everyone was extremely polite and eager to help me. It seemed to me that they were just as interested in making sure I was happy as they were to make the sale. Edited again although it took a bit Roberts auto did make good on their promises that we agreed to. I think possibly from the negative review that I wrote. Thanks for everything. Car is now doing great and I am very happy with it.

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March 19, 2025

Sold a car to my little sister, never registered it for her as they said they would, now went out of business so I m not sure if we can ever register the car. I can now see why they went under.

March 12, 2025

The car they sold me has many issues, check engine light came on only about a month or so after driving it. I didnt have any time this winter to bring it in but now that Im trying to call them, none of the phone numbers are in service so I cant even get in contact with the dealership or service shop. I called Deylon, Richard and the main number and all three were out of service. Now Im stuck with a shitty car and $6800 of debt.

March 9, 2025

Bought a car last year that didnt pass another dealership inspection, but passed their inspection.Do yourself a favor buy a car somewhere else Crooks

January 9, 2025

This is the worst place to buy anything. I delt with Josh kownack, he would say anything to get you to buy anything. After telling me what total of car was when I went to finalize everything there was extra 800 for tax? His words where (price of car) out the door. I was under assumption out the door was everything? The engine oil was way over full like I asked him to drain and put between lines. The truck going in four times they still could not drain any oil out of truck. Then my mothers new truck she also bought there they over filled with transmission fluid and told us twice that they fixed the brake light. And did not do that either. Between the two trucks we put down 20k and they couldnt even check,top off, or fix anything with them. And even after buying there extending warranty too. Thank God I dont have to go there for the work.i wouldnt pee on this place to put it out if it was on fire.

★★★★★
Verified Reviewer
January 9, 2025

Had a very positive experience with Josh & Roberts Auto.

★★★★★
January 9, 2025

If you need a new ride, you have to go see my man Josh! He is the best in the business!

★★★★★
January 9, 2025

If anybody needs any servicing done on a vehicle this is the first place I recommend! Richie is always very friendly and accommodating! Fair pricing and I feel very confident in the mechanics.

★★★★★
January 9, 2025

Dominic panichi was super helpful I had an amazing experience buying my daughters first car!!

★★★★★
January 9, 2025

Recently was in a bad situation with my former vehicle, Dom and Justin worked as hard as they could and got me into a 2017 Honda civic, smoothest car buying experience I ve ever had, honest and trustworthy people, would recommend everyone I know to do business with them!

★★★★★
January 9, 2025

Dominic p really helped me out today. I love this place!

★★★★★
January 9, 2025

Great customer service and great deals. Robert s Auto Sales has surpassed my expectations and I couldn t be happier. Thank you!

★★★★★
January 9, 2025

Great team in both the sales and shop department! Very efficient and great company all around!

★★★★★
January 9, 2025

Dominic was so helpful when helping me find the perfect Yukon XL to fit me and my growing family. Highly recommended Roberts Auto and there fantastic team!

★★★★★
January 9, 2025

I want to express how professional and welcoming Robert s Auto Sale is! We had a great experience buying car. Thank you so much!

★★★★★
January 9, 2025

Josh the deal maker really is the best car salesman out here! Sold me and my pops cars for years

★★★★★
January 9, 2025

Dominic was great to work with. Thank you to the roberts auto team for such a great experience

★★★★★
January 9, 2025

I thought my situation was hopeless but Dominic and the team helped me find the perfect car at the best deal possible and got a approval with no issues! Im not much for reviews but the service was so great and genuine I felt it needed a honest review to have them help others like they did for me!

★★★★★
January 9, 2025

I have dealt with with Josh and Roberts auto sales for years, Staff and service highly recommended

★★★★★
January 9, 2025

Joshua Kownack is great to work with! If you are in the market for a vehicle he is The Deal Maker!

★★★★★
January 9, 2025

Best experience I ve had buying a car. They made sure I found exactly what I needed and guided me through the process smoothly. Highly recommend, if you re in need of a car this is the spot!

★★★★★
January 9, 2025

Everything was flawless start to finish. Excellent salesman Josh.k

January 9, 2025

Horrible horrible horrible they rip people off dont fix your vechile right they need to be closed down do not shop here

★★★★★
January 9, 2025

This is by far the best auto sales dealer I ve been to. I ve been looking for a car for a couple months now but every dealer I ve gone to has tried scamming me and have been very unhelpful. Dom was honest and helped me save money. Im very excited to go to Roberts auto sales for any problems with my car. Dom was very helpful and very kind. I would definitely recommend going here if you are looking for honest people and for good coverage.

★★★★★
December 9, 2024

Josh was super helpful, buying process was quick and painless, cant ask for much more when buying a vehicle!

★★★★★
December 9, 2024

Definitely our new go to place when looking for a vehicle. After looking for a long time at many places, this one finally fit the bill and Josh was so helpful. Trustworthy salesmen are not easy to come by, but we believe weve finally found them here and are so grateful. Good place. Shop here for your cars and tell Josh I said hello.

★★★★★
November 9, 2024

Roberts Auto Sales is the best dealership to get a car from. They are incredibly helpful and nice. They wont pressure you into buying a vehicle. They just seem really smart and dedicated to their job. Josh in particular was incredibly helpful for selling me my car. Dominic seemed very knowledgeable as well!.

★★★★★
Verified Reviewer
November 9, 2024

Good deals, no bs.

★★★★★
November 9, 2024

Josh was wonderful and knowledgeable on all aspects of Subarus. I was able to pick the vehicle I wanted the day I got there and Josh had it ready for pick up the very next day. All of the staff that I had any kind of dealings with were super helpful and very professional. I would absolutely recommend this dealership to all

October 9, 2024

Do NOT take your vehicle here for any kind of maintenance they will ruin your car. I honestly should sue these guys for what theyve done

★★★★★
October 9, 2024

This dealership was amazing front start to finish! We were very impressed, if I could give more than 5 stars I totally would. Was able to pick up my vehicle the next day. Would definitely buy here again when we are ready.

★★★★★
October 9, 2024

Bought a 2017 ford f-150 raptor through these guys, great experience smooth no issues would recommend to anyone looking to finance or buy a car through them. Dom and Justin were a great help in the process ensuring everything went according to plan.

★★★★★
October 9, 2024

I bought a super clean 2018 gmc 3500 from Dominic and it s been nothing but fantastic, couldn t ask for a better deal or dealership, from sales or service I ve never been so impressed with the professional but so kind dealer!

★★★★★
October 9, 2024

I ve brought my Subaru Forrester in several times for service- the team has always been friendly and respectful, repairs and replacements are fast and cost estimates are always reasonable. I will continue to come to Roberts Auto for all service and any future car purchases!

★★★★★
October 9, 2024

**Exceptional Experience at Robert s Auto Sales** I recently purchased a vehicle from Robert s Auto Sales, and I couldn t be more pleased with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and attentive. The team made the entire process easy and stress-free, which is something I really appreciated. The selection of vehicles was impressive, and I found exactly what I was looking for at a great price. What stood out to me most was the transparency throughout the process there were no hidden fees or surprises, and they made sure to walk me through everything step by step. The whole team truly cares about their customers, which made the experience feel personal and genuine. If youre looking for a reliable car and an even more reliable dealership, I highly recommend Robert s Auto Sales. They exceeded my expectations and made what can sometimes be a stressful experience into a smooth and enjoyable one!

★★★★★
October 9, 2024

My first time financing a car let me tell you Josh helped me & my family out with every question we had possible & explained everything so simple if Your Looking for New car & A Great Deal this is definitely the place

★★★★★
September 9, 2024

Josh and Justin were super helpful through the entire process! Great guys, nice lot with a ton of selection for everyone. Will definitely consider them for more cars in the future

★★★★★
September 9, 2024

Bought a car from Roberts Auto and Dom made the entire process easy and seamless. He is super knowledgeable. I couldn t be happier with my purchase! I highly recommend them!

★★★★★
Verified Reviewer
September 9, 2024

Great service & Great greetings...

★★★★★
September 9, 2024

Excellent service! Josh and Justin were both very helpful and patient throughout the sales process. Their attention to detail and friendliness made the transition from the old car to the new one very seamless. The service team was also very attentive and timely. Would 150% recommend Roberts Auto Sales to anyone in need of a new vehicle.

★★★★★
Verified Reviewer
August 9, 2024

Great guys, they were easy to work with. Love my new to me truck. Also fixed a couple issues with no hassle after having vehicle for a couple weeks. Will definitely do business again.

★★★★★
July 9, 2024

Was in a accident recently and started looking for a new car. I found a couple cars at roberts auto and went to check them out. Justin and Dom were amazing and helped me pick out a kia Sorento and I was able to get the vehicle in no time.

July 9, 2024

The review everyone s been asking about! Went and picked out a car 2015 Nissan Rogue in April. Filled out application and gave bank account info as I was told. Received an email (attached) from Dan that day stating I WAS APPROVED and here s the VIN for insurance cards. Come tomorrow pick up your car! Yay for me right? Well, went in signed contract gave $2500 downpayment. They gave me a temporary registration and transferred my plates and handed me the keys. Sounds like a dream right? I drove away and not 3 hours later engine light came on, tire pressure light came on, and found out the car had been crashed. Took it to them and showed Dom the cracks and hole in bumper they missed along with several other issues. He said sorry can t help ya with that it s too much money to fix! They would only fix the rotted out gas cap lol. Well 6 days later they call and say the bank decided not to give me the loan because of my income. Hmm. So they were going to find another bank. I immediately called DMV and they have NO record of the car at all and my plates are still registered to my old car. I call them out and was fed lies and more lies. Their service guy decided him and one of his friends with a towtruck would come and steal the car off private property. Brought police with them, bad idea as they were committing a crime. Back and forth with these trashy people for weeks and finally Justin (owner) calls me and assured me he s going to fix this. I never heard from him again. They once again went to the same property to steal the car. Ya can t make this up. The owner called me and I immediately call DMV and the bank once again. Per DMV the car was never registered to me and there is NO TITLE for it and I should just park it. So I did just that and turned in my plates. What happened to it after that I had no idea. I was in hospital for 3 weeks and as soon as I got out I started receiving harassing phone calls from a man named Rich from Tri-City Repossession. Real prize he is. He even called my insurance company impersonating the bank that supposedly approved my loan. More to this crazy story but at the end the car was apparently towed to a garage where it sat and the police knew that. They now have the car back and refuse to give my $2500 back. The amount of fraud and lies from these people is disgusted. Do not trust them. Do not believe anything they say. And yes I will be getting my money back. They should be ashamed.

★★★★★
June 9, 2024

I recently purchased car from Roberts Auto and was very happy with the experience. I had the pleasure of working with Dominic, who was knowledgeable, professional and responsive to all my questions. He took the time to answers all my concerns and gave me a great deal on the car. I would highly recommend checking Roberts Auto. Thanks Dominic!

★★★★★
June 9, 2024

Very helpful. Straight forward. Always answered the phone. Made sure all the electronics were working. No hidden fees. Love the minivan we got. Would definitely buy again from these guys.

June 9, 2024

if I could give it NO STARS I WOULD terrible service DO NOT LEASE FROM THEM and if you do make sure a LAWYER reads over the contracts. A WHOLE SCAM FACTORY if you ask me. leased a car 3 months ago and ever since HAD ISSUES and they fix it to try to satisfy you but NO WORK GETS DONE. I even picked my car up after them having it 3 DAYS for nothing to be fixed and empty beer/liquor containers in my vehicle. TALK ABOUT MAD!!!! would never recommend them to anybody for SERVICE OF YOUR CAR OR TO LEASE ANYTHING FROM THEM EITHER SHOULD BE SHUT DOWN IN MY OPINION!!!! My lawyer is looking over legal actions now because this is OBSURD UPDATE :: so now they don t lease vehicles here THIS PLACE IS A JOKE DONT WASTE YOUR TIME PEOPLE IM SERIOUS

★★★★★
June 9, 2024

Had a wonderful experience here! Employees are super nice and explained the entire process to me. Will absolutely be doing business here again in the future.

★★★★★
June 9, 2024

Justin, Dan, and Dom are a pleasure to deal with. I bought a Mercedes through Roberts recently. They worked with me to get exactly what I wanted and got me the best financing rate through one of their supporter banks. I wouldnt hesitate to do business with them again.

★★★★★
June 9, 2024

i bought a vehicle here and it was nothing short of amazing. These guys are down to earth and really provide a no pressure atmosphere when buying a vehicle. They have a great selection of inventory, and a shop on site for all repair needs. Justin, Dan, and Richie are top notch. Thank you Robert s auto sales

★★★★★
June 9, 2024

Just bought a vehicle from Robert s and it was the easiest buying experience I have ever had!!! Justin handled everything, even issues we had with communicating with the loan service!! So thankful for everything they did for us and very happy with our purchase!!!

★★★★★
June 9, 2024

Awesome guys and amazing service. I bought my 2023 Tundra from them and they helped me all along the way and answered all questions. Best car buying experience i have ever had! Thanks again Justin, Dan and Dom!

★★★★★
June 9, 2024

They were super helpful and thoughtful on what I wanted! The entire process went smoothly & im in love with my new car!!

★★★★★
June 9, 2024

Warm and wonderful people... really know their car business.. would fully recommend...

★★★★★
Verified Reviewer
June 9, 2024

Having done business with Roberts Auto Sales many times I would and do recommend them to everyone for all their automotive needs. The entire staff ar Roberts is very knowledgeable and professional and go about their business business with a refreshing positivity.

★★★★★
June 9, 2024

Great guys. Helped me get the right right truck for the right price

★★★★★
June 9, 2024

Great staff and service! I have bought two cars from here and both have been reliable. Any service needs Ive had have always been taken care of by them and Ive never had any issues with getting an appointment at the shop for the work. They have a detail center that I have gotten my car cleaned at and my car looks amazing afterwards

★★★★★
June 9, 2024

Great place, friendly staff, you wont be disappointed!

★★★★★
June 9, 2024

Excellent service and fair prices. Great inventory. Dom was honest and efficient

May 9, 2024

Very disappointed with service that I received from Roberts Auto Sales and would not recommend. I brought my Toyota Sienna to them to diagnose and repair a coolant leak. They determined it was coming from the water pump and charged me $1000 to fix the issue. I was comfortable paying this, as I was under the impression that Roberts Auto was an up-standing shop that would be able to take care of the issues with my vehicle. A day or so later, I noticed it was still leaking so I brought it back in to have them check it out. I was given a bit of a run-around as to the source of the leak this time and was asked to keep it topped up if I needed to drive the vehicle while the shop was on their Christmas/New Years holiday. I did as I was asked and made sure the vehicle was full of coolant every morning before starting the engine and driving. A few days after having them look at the failed repair, I was on the road and suddenly lost all coolant. After looking under the hood briefly, I also noticed that there were missing brackets that secured parts of the wiring to the engine, which they did not re-install after the initial service. This was over their holiday, so I had the vehicle towed to their shop and it sat until they came back. When they came back and eventually looked at it, I was told that it needs another water pump. At this point I was told that management was unwilling to help me with the cost of any further repairs. At this point, I have given Roberts Auto $1000 and hours of my time, only for them to tell me that they need to do the same exact job again, and expected me to pay them for it again. To quote Well, we cant do it for free, so Im not really sure what you want from [us] at this point. Would NOT recommend Roberts Auto Sales for anyone looking to have service done. I cant imagine what they do (or dont do) to the auction cars they push off the lot. Its a good thing I didnt trust them with a vehicle that I cared about

★★★★★
April 9, 2024

I had a great experience purchasing my first car. Great Customer Service. Dan was extremely patient with me and all the questions I had regarding the process. Thank you and I would definitely recommend it.

★★★★★
April 9, 2024

Excellent car dealership personable friendly very helpful. Dan and Justin not pushy to sell you a car but to get to know your situation to see if they can help you get a car. Very customer oriented definitely a five-star rating

★★★★★
Verified Reviewer
April 9, 2024

Best car dealership experience you could have. Down to earth salesmen and more than fair pricing, it was hard to choose between 5 other cars besides the one I purchased. If I ever need another car I 110% will be coming to them!

★★★★★
April 9, 2024

My first ever experience with a dealership was with Roberts Auto Sales and I m not sure it could have been any better. I bought a 2011 CTS-V Coupe from them after seeing it in a group on Facebook. Dan and Justin also aren t your stereotypical salesmen, they know just about everything about the cars they sell and as former mechanics and current automobile enthusiasts it s a whole lot more than just reading the brochure. They genuinely have hands on experience and take pride in every car on the lot, from the Corvettes to the Corrolas. You re not going to find a more reliable vehicle or a better price, they d rather make profits by selling dozens of quality vehicles versus selling one vehicle thousands over msrp. Both Dan and Justin are the best at what they do and their communication is unsurpassed. Go see for yourself and take a test drive!

★★
April 9, 2024

Was going to write a better review since they tried so hard to remedy an ongoing fuel pressure sensor issue, but just took my truck to get an oil change and was told that I ve been driving with my emergency brake stuck on for who knows how long because someone spliced the lines together and took out a very important mechanism that should disengage the brake. They were the ones that passed the truck right before I got it and fixed the dangling e-brake cable that I questioned on the test drive. Now I ll be fixing that out of pocket. The salesmen are nice and I m sure they d try to help if I called again, but I m sick of bringing it back there (had it in four times since I bought it five months ago and do not live close/the truck is my business vehicle), and I wouldn t let their service department touch it ever again.

★★★★★
April 9, 2024

Really amazing people. Dan the salesman was really great and helpful got me in my 2014 Charger rt in a day they have a great selection of cars and are really reliable 10/10 would recommend to check them out

★★★★★
April 9, 2024

Excellent and fast service! I can always rely on getting my vehicle taken care of quickly and know that it was done right! Thanks guys!

★★★★★
April 9, 2024

My husband and I got a car from Roberts Auto a couple months ago. Our car has needed a few things done at the shop and the whole team has been nothing but helpful and supportive on everything needed. Their costumer service has always been good and very fair. I would totally recommend this place if you re looking for a new vehicle.

★★★★★
April 9, 2024

Both Dan and Justin are by far the chillest dudes youll ever get a car from. Theyre their with you from step 1 to the final step of getting your vehicle. By far the easiest and most relaxing time ever to get a vehicle.

April 9, 2024

Bought a car here the end of March. Heard an odd sound in the front end. They checked it out and it was a wheel bearing. We said check them all because if one goes...they said they did. A month later another wheel bearing goes they actually took care of it because it was within 30 days. 2months in the third one goes and then the springs break and I am left stranded in the middle of the road & have to have the car towed. Guess what, now the 4th wheel bearing went. They said they will help me out with the labor. Yeah, they will charge me the same exact price that my garage charged me, some break. This was a 12,000 car, not a 3k car!! And to top it off they gave me one key/key fob and I had to buy another one from BMW myself. $400 and BMW tells me that the reason why the key does not fit is because all of the locks were changed!!! Buyer beware. They seem very nice when you buy from them but sell cars that are ready for the junkyard.

April 9, 2024

I had a very bad experience here. I have bought many new vehicles in my lifetime but this was the first used vehicle. The car is a lemon . Has cost over two thousand dollars to keep it running in the first 3 mths. They only fixed the first problem because it happened within 30 days of purchase but after that I was on my own. Do yourself a favor and stay clear of this auto sales place . I am about ready to dump this car and would be glad to park it right back in their lot but I know they will pass it on to the next person. Buyer beware !!!

★★★★★
April 9, 2024

I bought a VW Tiguan here about two weeks ago and Justin and Dan were very easy to work with, super cool guys and they got me a great deal and service plan for under my budget. My friend was looking for a car at the same time, I recommended he check them out and he left with a fantastic car just a few days later. I can t recommend them enough, the first time I ve ever felt like a car dealer wasn t screwing me

★★★★★
April 9, 2024

Should be 10 stars....Justin and Dan were amazing to deal with....I am not from that area but heard good things about the place and soooooo glad i stopped...and I didnt need to look any further....I was well taken care of and LOVE the car I purchased...Thank you again Justin and Dan

★★★★★
Verified Reviewer
April 9, 2024

Im from Texas and saw a listing online for a car I wanted at this dealership. I worked with Dan who made the process so smooth and easy. He worked with my pre-purchase inspection company, answered all my questions and was honest and upfront. Dan was a truly nice guy and didnt put typical salesperson pressure on me. When another potential buyer turned up, he gave me first crack at the car since I had come first and didnt try to put me into a bidding war. He arranged transportation at a reasonable price and did immediate turnarounds on the paperwork. It was a really pleasant buying experience.

★★★★★
April 9, 2024

Justin helped me buy my first car, He was very friendly and patient through the whole process. There were some slight issues with the car and Justin was quick to help fix the issues and ensure I was happy.

★★★★★
April 9, 2024

Great place to buy a car.Awesome sales staff, no pressure, very knowledgeable and I would not hesitate to recommend this dealership for purchasing a vehicle.

★★★★★
April 9, 2024

Dom was really friendly and helpful!

Verified Reviewer
April 9, 2024

This place is a joke. Greasy salesmen will say anything over the phone e to get you through the door. Lied right to and let me drive 2 hours one way to buy a car they didnt even have a title on yet. Do yourself a favor and steer clear. Im glad I walked out and only wasted an afternoon and not real money.

★★★★★
April 9, 2024

Very friendly people. Very helpful in helping me stay in my budget. Will be back again for my next car. Very recommended.

★★★★★
April 9, 2024

Huge thank you to Dan Pu and Roberts Auto Sales NY for helping me get into a new car so quickly. It hasn t even been 2 weeks since I asked to see if they would be able to find an A7 and it s already mine. Reach out to them if you re in the market for a new car. You will be well taken care of there.

★★★★★
April 9, 2024

All around great car buying experience!! Dom was wonderful!! Love my new mini coop

★★★★★
April 9, 2024

I recently had my car towed to Roberts Auto the day before Thanksgiving. The customer service is a 10/10. They were beyond helpful and incredibly knowledgeable. They explained what needed to be fixed and had my car ready by the end of the day friday. Beyond grateful for their help. Thank you again for incredible service. Highly recommend if youre looking for a new and reliable mechanic.

★★★★★
Verified Reviewer
April 9, 2024

Fantastic experience. No issues no hassle with sales. Will return in the future.

★★★★★
April 9, 2024

Roberts never lets our family down! They offer premium services. The employees are dedicated and determined to get you the best sale!

★★★★★
April 9, 2024

Living 60 miles away, we bought our truck sight unseen via online research. We couldn t be more pleased with our experience. Many thanks to Dan, Dominic, Justin, and all others who make up this top-notch crew. Wishing you much continued success.

★★
Verified Reviewer
April 9, 2024

Okay... review edit. Original review: Just purchased this beautiful Hyundai Santa Fe! Dan is fantastic and made shopping super easy, laid back, and no pushy car salesman energy, which was very refreshing and made my experience very nice! He went above and beyond to help me and walked me through every step of the way, explaining everything to me and helping me get the best possible outcome for my circumstances! I felt heard and valued and really had a nice experience! Thank you Dan! Updates: While they are nice people, I dont trust their word or their mechanics any more at this point. While I love my new vehicle and its beautiful, it has been absolutely NOTHING but a headache since purchasing it. Which I am quite upset about being that I specifically asked about the ebrake working due to where I live, and the tire pressure light that was on during test drive and I was told would be fixed and off by purchase signing... both of which have been part of a never ending problem. Well, I have now had the vehicle a couple of months and have had to bring it back SO many times... all for the same issues. Breaks. And the tire pressure light. And a few other little minor things that pop up a few days in to driving it that I found. And the most undeniable grinding noise, assuming from the breaks but at this point Im wondering if theres more to it. Have brought it back again and again and again. And again. I lost count at this point how many times Ive had to bring it back all for the same things that should have already been fixed... it just went back yet again last week... for the same stuff... and I got it back WORSE than when I gave it to them. Ive had to bring it back over 10 times now and its still not fixed properly and I dont feel safe in my vehicle, I want to but I dont and I no longer feel valued... more of a well we got your money so whatever kind of vibe. I even broke my mirror coming home FROM THEM for getting it fixed again with the brakes but ended up sliding down the hill unable to stop and hit my mirror on a trash can.. contacted them immediately, was told to bring it in a few days later and theyd fix it... just for them to A. Keep it all day and B. I show up to pick it up and they tell me oh we didnt have glue to fix the mirror and B. It squeaked so loud and worse!!!! How the hell.? And why would you not have what you needed when you knew for 3 days it was coming in for repairs and knew what it needed? Overall, nice people and they do go above and beyond to be kind, I absolutely dont want to take from that they are very sweet, truly, but VERY frustrating experience as far as mechanixs, trust, and getting things fixed goes. I dont know what to do at this point! I feel stuck being the vehicle is under warranty with them and they ARE very nice to me yet this keeps happening and doesnt get fixed and Im scared for my and my familys safety.

★★★★★
April 9, 2024

Roberts is such a great shop. The parking lot was full of cars from sporty to comfy family rides. I had sold a car to them last year and then in June I had purchased a car from Dan. They did such a great job detailing it before handing me the keys. Dominic had helped me purchase warranty on my car. The staff? Oh, theyre the real MVPs friendly, knowledgeable, and never pushy. They answered all my questions, even the silly ones, with a smile. And talk about service they treated my car hunt like their mission, making sure I found the perfect match. I drove off feeling great in my sleek new set of wheels. 10/10, would recommend to anyone looking to upgrade their car game without the hassle.

★★★★★
April 9, 2024

Robert s service center is top notch and their sales team ( Dom, Justin, and Dan) are the best. I feel after doing business with these guys it s easy to refer friends and family members that this is the place to go with their purchasing or service needs.

★★★★★
April 9, 2024

Great place, people, and cars. Bought a z4 here for the summer. Super pumped, Very nice condition. Dan the man helped me out.

★★★★★
April 9, 2024

I recommend Robert s Auto, to anyone looking for a reliable vehicle. The sales team made the purchasing experience a smooth and easy one. They also work to ensure you get the vehicle you want, at the price you can afford.

★★
Verified Reviewer
April 9, 2024

The did call me, I than called them back, did what I needed to do. They never called me back! Person was friendly though

★★★★★
April 9, 2024

Literally amazing all of them in this place are fantastic people who truly want to help you when getting a motor vehicle

★★★★★
April 9, 2024

I was referred here and everyone is great! Dom sold me my SUV, I had the best experience! Everyone is Kind and Helpful! Thank you for your help getting me in the 2018 Ford Edge! I tell everyone who asks where I got it to come here and get a vehicle.

★★★★★
April 9, 2024

We moved back into the area and needed two new vehicles. We stopped in to Roberts and got a good, low-nonsense discussion about what we needed. The 6-month powertrain warranty was attractive. We ended buying two vehicles for a fair price. Both vehicles went through the shop to fix any problems to full roadworthy-ness. Maybe they need a little poke to have them get back to you, but they follow through by selling you a decent used car with a decent warranty.

★★★★★
April 9, 2024

I was recently in a car accident (everyones ok and not my fault) and unfortunately my vehicle was totaled and I had only 4 days of car rental coverage to find a suitable replacement vehicle. Eeek! A Huge Thank you to Dan and his speedy team as they were outstanding to work with! :) Personable, Professional, Knowledgeable, Efficient and not pushy! They went above and beyond detailing the vehicle and ensuring it was ready to drive off the lot in tip top mechanical shape as well. Im very happy with my purchase and experience, support this local shop! They also have a full service repair shop that eased some of my hesitations with purchasing an extended warranty.

★★★★★
Verified Reviewer
April 9, 2023

Very friendly and helpful. Will go here again

April 9, 2023

Please dont bring your car to that place for detailing as they are the worst place to do so...I brought my car in on Friday and On Monday 5/16/2022 we had a storm and could not pick it up but on 5/17/2022 I went to picked the car up. I was extremely upset due to detailing was the worst i have seen. they charged me $200 and Huffman car wash will have done a far much better detailing for less money. Avoid that place for detailing as much as possible....

★★★★★
April 9, 2023

Was referred here by a friend, brought my car here for service on my car technician was super knowledgeable and helpful, owners were super friendly and they got me in and out very fast will be going back

★★★★★
April 9, 2023

This place is great. Justin and Dan are very knowledgeable. Highly recommended. Shop is very clean.

★★★★★
April 9, 2023

Great experience overall, they really strive to accommodate all of your needs. Outstanding! Will be buying here again

★★★★★
April 9, 2023

Dan and Justin are one of the greatest sales rep that helps us with a lot of our problems with getting a car and he cares about his customers and the whole place was great and welcoming. They didn t try to rush you and they are very understanding. I recommend them to everybody. Great experience!!!!!!!

★★★★★
April 9, 2023

Hands down the best customer experience at an automobile dealership I have had. The vehicle I purchased was just traded in and they had it ready to roll the day after. I would not bother with any other distributor, and actually look forward to regular maintenances there as well because the staff treats you as their own. Shout out to Justin and Dan!

★★★★★
April 9, 2023

Great people if your looking for a car loan or anything they can help you in .5 seconds when it comes to save money or anything like that they will point you in the correct way great men that work here shout out Justin and Dan.

★★★★★
April 9, 2023

Great experience having my vehicles serviced here. Highly recommend!

★★★★★
April 9, 2023

If you re in the market for a new car I hands down recommend Roberts!! Genuine and honest guys so pleasant to work with they made everything so easy that I was able to leave with the car same day which I was not expecting at all! They have killer prices on all their vehicles. Roberts cares about their customers unlike all the other stealerships I wouldn t have wanted to purchase my new car anywhere else! If I could give 6 stars I would

★★★★★
April 9, 2023

Great guys to work with! Great financing options, and highly recommend purchasing from this business.

★★★★★
April 9, 2023

Purchased a 2020 Corolla that was priced fairly and very clean. Everyone was responsive and professional throughout the process. The purchasing and turning over of the car took about 15 minutes, very quick and easy to work with.

★★★★★
April 9, 2023

Everyone was nice and took the time to answer my questions. I am very happy with my purchase. I recommend them. They went above and beyond.

★★
April 9, 2023

It s not that I didn t have a good experience at this place. It s just I think their customer service was pretty rude and I came in with my friend to get a car appraisal or a second opinion because she was having oil leaks and I was joking with whoever was at the counter, and I said I really like the GTR that s in your lot. Would you trade it with my car as a joke and they proceeded to be like no which is understandable because me because my car isn t worth that much, but then proceeded to keep going and said well, that s a man s car. I got upset, because as a woman that is in the modifying car industry I was kind of taken aback at that statement and I was kind of hurt how someone who represents a business proceeded to treat a future customer that way, which was very disrespectful and I hope you guys will not be expecting me in the future to purchase one if you guys get another one in. I teach the staff some manners, no matter what gender they re dealing with because that is just not okay. If you don t believe me, I will send you personally my portfolio on what I do and who I am so feel free free to reach out via email and I will happily give that to you.

★★★★★
April 9, 2023

Just had a great experience with my son at Roberts Auto Sales. They are great to work with and helped to get you want you want.

★★★★★
April 9, 2023

Our experience was amazing. From test drive to purchase, we were greeted by friendly, knowledgeable and helpful staff. There was no pushy salespeople, the whole atmosphere was very relaxed. Definitely the place to go if you are looking for a vehicle and are tired of the pushy salespeople.

★★★★★
April 9, 2023

Very reliable, excellent person to work with, worked quick and was able to answer all of my questions. I couldn t be more happier thank you guys so much! Justin is great and super friendly literally handled everything 10/10 recommend

★★★★★
April 9, 2023

Wonderful place to buy a car! Extremely friendly, kind, responsive, professional, and helpful in any way I needed to purchase my new Subaru forester! Strongly recommend if you re looking for great customer service and a great vehicle!

★★★★★
April 9, 2022

Outstanding customer service, and a lot better then dealing with a main name dealership. They were able to answer all my questions and even went out of their way to too see if they could find exactly what I was looking for. In the end I couldn t beat what they had on the lot and purchased a very fair priced car from them. I will definitely be going back to them for any future car purchases.

★★★★★
April 9, 2022

Outstanding customer service, and made me feel heard about what I was looking for. They were able to answer all my questions and even went out of their way to too see if they could find exactly what I was looking for. I will definitely recommending them and be going back to them for any future car purchases.

★★★★★
April 9, 2022

Very friendly and helpful staff that got me set up in my bmw.

★★★★★
April 9, 2022

Super friendly and helpful guys here. Was looking for a new beater to get me through winter and they had exactly what I needed. No sleezy car salesman vibes here highly recommend if in the market for a new vehicle!