Joseph P. Mangione Inc. in Troy

187 4th St, Troy, NY 12180, United States

★★★★★
(114 reviews)
Specialties: Locksmith Door supplier Locks supplier Safe & vault shop

About

Joseph P. Mangione, Inc. is committed to providing the Capital District, Saratoga, and Amsterdam with inexpensive lock and security services. We are dedicated to delivering high-quality installations and products. Our competence in video surveillance, locks, commercial doors, and door hardware ensures the safety and security of our clients. Our service counters in Troy and Saratoga Springs are staffed with knowledgeable specialists who can assist you with everything from routine maintenance to specialized security solutions. We are a proud accredited partner of Eagle Eye Networks, a video surveillance startup that is revolutionizing the market with genuine cloud technology and an open API.

Website
jpmangione.com
Address
187 4th St, Troy, NY 12180, United States
Plus Code
P8G5+JR Troy, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
8 am–4:30 pm
Tuesday
8 am–4:30 pm
Wednesday
8 am–4:30 pm
Thursday
8 am–4:30 pm
Friday
8 am–4:30 pm
Saturday
Closed

Services

From the business
Identifies as women-owned
Service options
On-site services
Accessibility
Wheelchair-accessible entrance

Reviews

4.7
★★★★★
114 reviews

Most Mentioned

price (15) door (9) deadbolt (4) rekey (3) safe (3) keys (2) rent (2) system (2) skilled (2) the future (2)
5 stars
98
4 stars
10
3 stars
1
2 stars
2
1 stars
3
★★★★★
March 13, 2025

WOW $698 for lockset and dead bolt. it turns out to be a billing mistake and they are fixing it, otherwise I am happy with the install Tech was excellent

★★★★★
December 2, 2024

Making two key copies only costed like 3.50 each and they both worked just as well as the original as far as I could tell.

★★★★★
April 20, 2024

Very responsive and great communication. I have rental property in Troy and don't live close by. JPM locksmith responded to multiple issues I have had with door locks and hinges. They communicated directly with my tenants to coordinate repairs and send me electronic links to pay. So far I have been very satisfied with the quality of their work as well as customer service!

★★★★★
October 12, 2023

We had a great experience. I called on a Wednesday about getting our locks at our store rekeyed and scheduled an appointment for the next morning. Josh came and did the work in a timely and professional manner and was very friendly and pleasant to deal with. It literally couldn't have been a better transaction and I would use them again in a heartbeat.

★★★★★
September 19, 2023

Fantastic service! I had scheduled a consult so they could see what they were in for but they were able to do all the work same day! They replaced our circa 1980s faulty doorknob and deadbolt that no longer worked. I had expected I might need to special order parts due to the age of the original door (1896) but they were able to do a special fix to get everything to work, they spray painted the plate to match the new setup AND I was able to get new keys as well. Mangione’s has always been our go to for everything lock related and they continue to go above and beyond.

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★★★★★
July 27, 2023

Very happy w/ our experience. We needed some locks re-keyed, They gave me an estimate by phone & an appt for 2 days later. The locksmith called when he was on the way and was within the scheduled time period. He was polite, got the job done faster than I expected, final cost was slightly less than the estimate, and everything works well. Will happily call this business if we need locksmith help in the future.

★★★★★
June 30, 2023

On 6/29/23, Josh came to our newly purchased home to rekey a lost key for our garage. Not only did he do an excellent job with that, he installed and redid all our locks so we were able to use only one key in lieu of several for our doors. He is a very personable man with a sense of humor, which was sincerely appreciated, and also very professional. We would highly recommended Josh and Joseph P Mangione, Locksmith to anyone who needs a locksmith. Companies and employees like this are a rarity now a days. Thank you Josh for your all you did for us!

★★★★★
March 9, 2022

Ramsey was our locksmith today. Helping us solve another lock mystery. He was clean, professional , and knowledgeable. Thank you for a great service!

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★★★★★
March 19, 2024

I wish I could remember the name of the person who I spoke to on the phone, but they were so lovely and helpful! My doorknob fell off and I was locked out of my bedroom, so I called and they said they couldn t get anyone over today to help me since they were booked up. I told them that that s not going to work because I have a medication stuck in my bedroom that I have to take every night. So not only did they offer to take my name and number and let me know if anyone cancels and can make time to help me, but they also offered someone to come during after hours in order to help me in time to take my medication. After they gave me a quote, I told them that that wouldn t be possible for me, SO they asked me what kind of lock it was and to send them a picture of it on their personal phone to see if they could coach me through unlocking it myself. Which was so kind of them! When that didn t work (I didn t have the right sized tool to fit in the door) they offered for me to come to the shop, pick up a part that they knew would fit in my door and then return it once I was done. Which was so generous and sweet of them to even offer that. So I was about to head over when I thought to try one more thing. I grabbed my metal chopsticks, put them in the post that the knob goes in, turned it and the door popped open! I called them back to let them know I got into my bedroom and to thank them for their time, but I also wanted to share this story because it was truly above and beyond customer service that needed to be recognized.

★★★★
March 19, 2024

Very help locksmith.. needed to crack a safe ... Be had no problem doin it ...excpecially after we broke through the concrete wall.and brought the safe back to our hideout for him to work on it there..

★★★★★
Verified Reviewer
March 19, 2024

My back door s lock was broken for years. I have a house-protective rottie, but still, it bothered me. I looked into a new door, and got an estimate for $5,000! Nope. So, called this company. Three days later, a sweet and efficient young man (Alec) fixed my lock within 15 minutes for about $200. Win for me. I can sleep safe now, and I m not broke. Use this company. Smart and honest folks.

★★★★★
March 19, 2024

Timely...thorough....and reasonable....

★★★★★
March 19, 2024

The technician was amazing!! I needed a very minor fix and he showed us how to do it ourselves if it happens again. He made sure to charge us the minimum amount he could. I would call them again in a heartbeat

★★★★★
March 19, 2024

Alec was very competent and conscientious

★★★★★
March 19, 2024

Great! Explained everything, was considerate of the time he was spending & went above and beyond what we asked for. We will ALWAYS use Mangione Locksmiths in the future!

★★★★★
March 19, 2024

Excellent customer service, did the job quickly and the service person was so polite and thorough. Would highly recommend!

★★★★★
March 19, 2024

Joseph P Mangione lock service is outstanding. The service technician, Mike, was pleasant, knowledgeable and thorough. He knew exactly what he was doing and took care of our key needs in a timely and precise manner. I would recommend Joseph P. Mangione to anyone seeking a key service who is reliable and the price was excellent. Thank you again. Rebecca Church

★★★★★
March 19, 2024

Excellent, professional ans friendly service both during selection/ and installation.

★★★★★
March 19, 2024

These people are amazing. We worked with them with two keyless entry systems for our Moms. Could not be a better experience!!

★★★★★
March 19, 2024

The best place to get a key made or security locks etc. The Troy NY location is the best! The keys always work and good quality metal. I ve been going here 30 + years.

March 19, 2024

Way over priced I had one lock charge the lock was $22 and it took 3 mins and my bill was $164.16 never again

★★
Verified Reviewer
March 19, 2024

Charged me 200$ for a 5 minute service

★★★★★
March 19, 2024

They were able to diagnose the problem and fix it quickly. Pretty much the only company I call when I have an issue with locks, keys, etc.

★★★★★
March 19, 2024

Excellent service!

★★★★★
Verified Reviewer
March 19, 2024

Josh from JPM was prompt and courteous and fixed the deadbolt and door know issue with efficiency. Great job and I would recommend them for your locksmith needs!

★★★★★
March 19, 2024

Mr Rainer was courteous, friendly and went above and beyond to fix our old front door and rekey our back door dead bolt . He is clearly knowledgeable and skilled with carpentry as well as a competent locksmith . Very pleased with the work and will be certain to use Joseph P. Mangione again. Thank you.!

★★★★★
March 19, 2023

Exceptional service, quick, friendly and efficient.

★★★★★
Verified Reviewer
March 19, 2023

Amazing, reliable and very nice!

★★★★
Verified Reviewer
March 19, 2023

very good customer service and will help you with what ever you need

★★★★
Verified Reviewer
March 19, 2023

Easy to schedule a lock change out & price was fair & service was professional & cleaned up once the job was done. Total pros.

★★★★★
March 19, 2023

Locked myself out of my apartment and they were on the scene within 15min and the locksmith was very courteous and polite and respectful. Only had to deal with a locksmith 3 times in life and this was by far the best experience Ive had with one.

★★★★★
Verified Reviewer
March 19, 2023

Great service and skill.

★★★★★
Verified Reviewer
March 19, 2023

Amazingly clever and talented and skilfull locksmiths!

★★★★★
Verified Reviewer
March 19, 2023

Just had keys cut. Was fast and cheap. Very friendly service

★★★★★
Verified Reviewer
March 19, 2023

Nice key shop

★★★★★
Verified Reviewer
March 19, 2023

Ive only had keys made here but they work everytime.

★★★★★
Verified Reviewer
March 19, 2023

Great family business with hat has been serving Troy for more than 100 years. Very helpful with reasonable prices. Eric & Tom are as good as it gets.

★★★★★
Verified Reviewer
March 19, 2023

Quick service and work well done. Had a digital keyless entry system put in and the service was quick, informative and helpful with set up. 10 /10 would definitely recommend.

★★★★★
Verified Reviewer
March 19, 2022

Very friendly and efficient customer service!

★★★★★
Verified Reviewer
March 19, 2022

Great place

★★★★★
Verified Reviewer
March 19, 2022

Great services in and out.

★★★★★
Verified Reviewer
March 19, 2022

I always go there to get duplicate keys made. I used to get them done at hardware stores, but a couple of times the duplicate didnt work. That never happens when I go to Mangiones.

★★★★★
Verified Reviewer
March 19, 2022

I highly recommend this place. They genuinely care for customer.

★★★★★
Verified Reviewer
March 19, 2022

Very friendly and helpful.

★★★★
Verified Reviewer
March 19, 2022

Very easy in and out. Just a bit pricey but somethings gotta pay the rent there...

★★★★★
March 19, 2022

Great Service!!!

★★★★★
March 19, 2022

Quick, economical and professional.

★★★★★
March 19, 2022

They came right away and got my door unlocked. Very nice and excellent service!

★★★★★
Verified Reviewer
March 19, 2022

Really great service. It was not only quick but also high quality and cost effective. It took them 2mins to create the key. It was hard to differentiate the copy from the original. I would highly recommend l. They also have variety of locks and other security products.

★★★★★
Verified Reviewer
March 19, 2022

Nice staff and do great work. Very knowledgeable.

★★★★
March 19, 2021

Went there to get keys made keys work perfectly no problem nice and clean place to do business with

★★★★★
March 19, 2021

Great service to notch

★★★★★
Verified Reviewer
March 19, 2021

I was lost not able to get my license renewed city hall was closed to the public all my important papers and jewelry was inside my safe I had lost my keys we Called Joseph Mangione and bought it down to there shop/store within minutes it was opened we wasnt able to save our safe but what was inside was mine and my husbands life cost was very very low thank you so much;

★★★★★
Verified Reviewer
March 19, 2021

I have a key that they dont have keys 4, so they did 1 & if it didnt work. I was 2 bring the lock with me & original key. He said then hed make it right. I didnt have 2 the copy worked perfect. I dont use anyone but Mangione. I have yet 3 return 2 them bc the key didnt work. Its works always the 1st time.

★★★
Verified Reviewer
March 19, 2021

Was ready when promised, done right afterexplaing what I needed 4 times. Reasonable price I dont know enough about this give a professional opinion

★★★★★
Verified Reviewer
March 19, 2021

For all your locking needs and home security. Great customer service. Knowledgeable

★★★★★
March 19, 2021

A little high price but the best always cost more.

★★★★★
March 19, 2021

Called to discuss a lock on my front door that was sticky and almost freezing in cold weather. Thought I was going to be scheduling a service call, but was given a couple of tips to try first. And THAT is why I would not hesitate to call them again and would recommend them to anyone.

★★★★★
Verified Reviewer
March 19, 2021

Knowledgeable, experienced and easy to do business with.

★★★★★
Verified Reviewer
March 19, 2021

Very quick and efficient service, very please

★★★★
Verified Reviewer
March 19, 2021

Kind older man made some obscure key duplicates for me. Very kind and quick.

★★★★★
Verified Reviewer
March 19, 2021

Amazing expertise & great customer service!

★★★★★
March 19, 2020

Always willing to help find and order specialized products

★★★★★
Verified Reviewer
March 19, 2020

Nice

★★★★★
Verified Reviewer
March 19, 2020

Great place to get keys. Very reasonable prices

★★★★★
Verified Reviewer
March 19, 2020

Quick service and reasonable prices. They made me two keys for a lock that the company couldnt get right. Perfect fit.

★★★★★
March 19, 2020

Very knowledgeable staff owners are amazing people actually took the time to ask how the day was and to even teach a little history! Will return

Verified Reviewer
March 19, 2020

200.00 bucks for a simple lock service! Nope! The receptionist was very rude and we ended up using W&E for a fraction of the price! And no attitude! Go elsewhere!

★★★★★
Verified Reviewer
March 19, 2020

Very helpful customer service...they treated me with integrity.

★★★★★
March 19, 2020

Awesome to deal with all the way around

★★★★★
March 19, 2020

Consistent & Professional

★★★★★
March 19, 2020

I ve bought numerous lock sets here and have always had a good experience. The staff is knowledgeable and friendly. Lock set orders are always completed in a timely fashion and accurately.

★★★★★
Verified Reviewer
March 19, 2020

Excellent service and they have a lot of knowledgeable staff

★★★★★
Verified Reviewer
March 19, 2019

Made duplicate keys here. Super fast and the price is reasonable.

★★★★★
Verified Reviewer
March 19, 2019

Great customer service, will use them over and over. Anything you need from a locksmith they will have.

★★★★★
Verified Reviewer
March 19, 2019

They were able to get into my locked safe and change lock at as good price

★★★★★
Verified Reviewer
March 19, 2019

Always very knowledgeable and pure experts in their field..attentive and they make sure their is never a wait.

★★★★★
March 19, 2019

Very professional and nice to work with

★★★★★
March 19, 2018

My shop has 2 toolboxes for which we had no spare keys. I tried to order more, but they were made overseas with no traceability to the factory. Both Troy ACE and Home Depot could not make copies. I went to Mangiones (at ACEs suggestion) - they too did not have the blanks, but with the original locks they were able to make copies by the next morning. I thought I was out of luck but these guys came through. Quick service and at 4.50 a copy, a reasonable price given the situation.

★★★★★
March 19, 2018

Great experience with Mangiones as they replaced all locks in our house. Would definitely recommend!

★★★★
Verified Reviewer
March 19, 2018

Multiple generation family business.

★★★★★
Verified Reviewer
March 19, 2018

These guys are the champs. They have been in business for so long because they are that good.

★★★★★
March 19, 2017

Best locksmith in the Capitol Region by far with a long, storied history. You wont find more knowledgeable staff anywhere and they always have rare parts for old buildings and homes in stock. They offer everything you need for the security of your home or business from camera systems to reinforced security doors and safes. Oh, and they make keys too. Even skeleton keys! Be sure to check out their mini-museum near the entrance.

★★★★★
Verified Reviewer
March 19, 2017

They are professional and know everything about locksmith work