Kennedy’s Tow Tune Tire in Troy

Absolutely horrible experience tow truck driver tried to sell me a sales pitch then when I didnt get a tow from him he started running his mouth told me I had to pay him very unprofessional scammer alert do not Use their service

Came in a timely manner and called with updates. After waiting for a different company for 4 hours which ultimately turned into a no show it was nice of them to keep us informed and get right to us to help.

Was called on a saturday nite responded asap ( despite being on another tow )he towed car to shop called me monday communicated got repair done I couldnt ask for more job well done wont hesitate to use them again

Found out whats wrong with the car and got it fixed I think you Kennedys

Worst place ever don t ever go their or get your car towed by them, they so rude and 0 customer service it was my first time and last time with them. DON T DO BUSINESS WITH THEM

Thorough and great mechanical knowledge from these guys. Been going there for years..........

Honestly their customer service alone are very genuine and kind, even tho they were extremely busy they still made it happened. I m sure they felt bad since everywhere around us was booked up the day before thanksgiving and they didn t want to see us with no transportation. That alone will have me coming back but the service is on point. I m surprised they don t have a 5 stars. Can t pls everyone now, it s an automotive field they usually not that nice in the industry. But this spot just gives me that genuine vibes, I m all about that supporting the one that treats people with respect wether what you are. Definitely will advertise through word of mouth. Again thank you guys for allowing me to avoid stressing during thanksgiving.

Cliff and Rocco are the best theyre always willing to work with you when they can as much as they can just great guys very knowledgeable and very friendly very straightforward is what I appreciate thanks guys

Went to buy tires for my vehicle and they told me they had the right ones in stock bought and paid for them and when I dropped my vehicle off they ended up charging me an more on top of what I already paid because they apparently weren t the right tires. Not pleased with how unprofessional the service was.

A great professional towing and repair service outfit. My wifes SUV broke down in a middle the street and it took them less a ten minute to show up. I had the vehicle towed to their garage and all the repairs were nicely done as quoted and the gentleman even gave me a break on my towing bill. Nice people to do business with. I am highly recommending. Thanks Kennedys Towing for helping me. 6 Stars

No answer, no call back

Cliff is a rare mechanic in that he has excellent service for a very affordable price. Hes got the high end snap-on scanner and decades worth of experience servicing T1N sprinters for FedEx. If you own an 02-06 sprinter and need service, this is probably one of the best bets in New England. His hourly rate is low, he explains every detail of what he does to the vehicle, shows you parts hes removed, and he has a great sense of humor and great stories to tell. Rocko does great body work and also has a lot of experience and knowledge. If you need good service, dont hesitate at the garage or the location-- this guy knows what hes doing.

Very rude called about vehicle for sale and let me tell you if you want business you dont be rude over the phone theres ways to talk to people when someone is asking about something your selling never again will I call or use their services good luck to those who do

Great, quick service Clifford was AMAZING!

Not in the best part of town!!

Did a great job towing my car.Price was a little high

Liars and thieves @Kennedy we were told by both the responding officer and your driver that we were receiving a courtesy tow. Only after we advised staff that we had our own tow which would take our vehicle to the dealership did they mention that we owed you any money for a tow. We were not your customer. We were your victims. We have roadside assistance which we would have gladly used in place of your service. Your deception led to our misfortune.

This place towed my car and someone their stol my $800 radar detector. When I told the guy that runs the place he said oh well not my problem. He sad its the same as parking it in the street and thats not the case because its a fenced in yard and private property with cameras and can not be trespassed on. They are 100% responsible for all the cars and the property that is left in it. He also wants $500 to get my car out. This place is scum

Services was good n efficient

A fair sprinter mechanic is hard to find. Honest too

My car was towed for parking on the day a street sweeper comes thru. Although they only had to tow my car 3 miles and store it less than 2 hours they charged $160.00. Very expensive and not too friendly.

Garbage human beings. Charged 172 to tow my car one block.

I parked on the street that had no parking because of street sweeping. I was towed by Kennedys. Although they only had to tow me 2 miles and store my car for 1 hour they charged me nearly $200.00. I thought that was somewhat high for a short distance tow. They informed me that was their standard fee. That equals $100 a mile. That didnt count the cost of the parking ticket which was only $50. Sure glad I wasnt further away or I might have had to take out a second morgage for the tow bill.

Too busy to show up and tow illegally parked cars on private property!!! Rude on the phone. So, I guess they get paid to do nothing.

My car was forced off the road during the recentfirst snowfall due to a careless driver in front of me on the road. I had hit the curb and a mailbox post on the opposite side of the road in an attempt to avoid a collision with the other vehicle (that left the scene before checking to see if I was OK). I needed to get the car towed because the front left tire was damaged and completely flat and I was afraid that it wouldnt be possible until the following day. Cliff called me back and told me he would get to it when he could but he had about 6 jobs to complete before he could get to my car. I have a keyless ignition and it was likely Id need to return when he was available which meant that I would have to walk back in the snow. I received a call about 2 hours later and the job was finished. He took care of it and said the car was safe at the garage. He was extremely kind and despite the fact that he was inundated with police calls he made time to take care of my stranded vehicle and he did it in a way that made it possible for me to stay home instead of going back out into the miserable weather. Something as simple as needing car towed can be stressful especially when its dark , snowy and cold and no one is close enough to help out. It is rare that I would take the time to write a review but I think Cliff deserves to be recognized for his efficiency, professional service and his effort to minimize any inconvenience. I am very thankful for the assistance and it looks like the car may only need a new tire which is pretty amazing considering the circumstances. I would recommend Kennedys to anyone without hesitation.

We really valued the accommodating weekend towing, and quick repair!

WISH THERE WAS SUCH A THING AS ZERO STARS. Most unprofessional company/people I have ever come in contact with. PREDATORY TOWING!!!!! They came into our apartment complex the day after Christmas and towed all vehicles to a church parking lot (30 seconds down the road from the apartments) and told us we could not take our vehicles unless we gave them $221.40 each in CASH (in the middle of a dark parking lot in freezing weather). The vehicles werent even at their towing/impound lot. They were very rude and nasty and tried telling me it was IN MY APARTMENT LEASE that they were allowed to tow my vehicle. I am not quite sure how they could ever know that, but it is actually NOT in my lease and what they did was beyond illegal. My boyfriend and I ended up going to an ATM and giving them $442.80 to surrender our vehicles to us. Our apartment complex is thankfully refunding everyone who was towed that night by these *pardon my language* scumbags. Please stay far away from this company!!!

These guys go out of their way time and time again to help us out. Best place for reasonable price repair on sprinters. Half the cost of the dealership.

Efficient

GREAT SERVICE AT GOOD PRICE

If I could give them zero stars I would. Awful company, extremely expensive, tried to make me wait to pay for storage so he could charge another day under the guise of dont pay on the phone, just come in tomorrow. Theres a difference between running a business and ripping people off. Its been less than a month since he fixed my tire, and I brought it back home to my usual mechanic for a normal checkup and it turns out he used the cheapest parts that have already worn down, and did a half assed job taking several weather covers off and not replacing them. The new tire he put on was of a different brand and was dissimilar from the other tires which screwed the alignment. If the cop didnt call this towing company I wouldnt have had to drop several G on my car for Kennedys to do a crap job, then pay a real mechanic to fix his mistakes. My mechanic is horrified. The day I was picking up my car I talked to some locals from troy and they said Oh god you went to Kennedys? He is going to screw you over and destroy your car I cant believe how right they were

Cliff and his folks are very nice people. He is an honest mechanic, something very hard to find these days. Sometimes he has charged me too little and Ive given him a good tip. He will find used parts whenever possible.

Excellent team of professional, experienced techs. Great service.

I have a really obscure, mid-90s car and the parts are ALWAYS special-order. The people at Kennedys go out of their way to help me, and they always do it for a reasonable price. Im grateful to have found a friendly, competent mechanic. I will definitely continue to bring my car here.

My car died on the corner of Eagle St and Burdette Ave. The tow truck driver was friendly. He got me home ok and took my car to the garage. They were recommended to me by the Troy Police. Id use them again.

I just want to give a big thank you to Cliff. I love the new tires you helped me pick out. Im looking forward to having future car maintenance done at a local business instead of paying a chain that doesnt see you as an actual person. I will be calling soon to make an appointment for an oil change and to get everything checked. Thank you.