AAA Hudson Valley in Troy

will damage your vehicle and make you pay to fix it and make you hope and pray for reimbursement and I've been a platinum member for 4 years never again will I pay for this sham service gets worse ever year

Horrible experience with Donna/Diana. Was very rude accusing me of not being with my car and requesting the service because they would “be there soon”. 3 hours later no one has come yet, I have my cat with me who gets car sick and has thrown up twice. Thank you so much Donna for the HORRIBLE experience, especially after all the car issues I had JUST told you about. Ridiculous.

Today was a bit of a stressful day for me with my car. Luckily, I have AAA, and they were able to come out and assist me not once but twice in one day. I need a jump first thing this morning, and Julio came right away, so I was not late for work. Then this afternoon, I ended up needing to buy a new battery. This time, Todd came out to install a new one for me. He even started the heat in my car for me due to the weather being so cold. I appreciate the kind gesture. Thanks you AAA

The hotel was awful the service was worse they were not pleasant at all, and I would never go back there, and my book doesn’t even deserve one star but I thought I’d be nice. That hotel was not what I expected it’s not with the pictures pictured OK the beach was not a block away across the street. There’s no shops to go shopping. I ask for a balcony and I ask for ocean view I got a street view place was horrible. Absolutely horrible pictures are fake. The chairs in the swings out by the pool are disgusting stains on them gross. I will never ever go back to this place again.

Gave difficult time to long time member. Driver was unprofessional, inexperienced and unqualified to perform services. Caused vehicle damage, blamed customer and then operator threatened to have service cancelled and banned. They made a bad situation, even worse, and the driver intentionally inflicted emotional distress before he even arrived on scene. Would not recommend this service to anyone.

Be careful! They advised me to buy a travel card as a backup card to my credit card during travel. What they didn't tell me is that they code the transaction as a cash advance. I had large unexpected fees and interest on the purchase, and when I called my bank, the only way to stop the daily interest changes on the travel card purchase was to pay off my credit card in full. I had unusual expenses because I was buying airfare, etc. for the trip, and I had to pay it all off in one day to stop paying interest on the money I had put on the travel card. I never do cash advances, and I would not have done one to get a travel card if AAA had told me that was how they were coding the purchase. I even asked what was the best way to pay beforehand, and they never warned me they would be taking a cash advance if I used my credit card.

Called for roadside assistance and when trying to be walked through an issue and was hung up on. Called again after figuring it out to receive assistance and was promoted with an attitude once he realized it was the same person. Unprofessional workmanship in an already stressful situation.

Horrible. They sent me a tow truck to the Thruway once and I got stuck with a $400 bill and the second time I went to use them they wouldn't tell me because I had a truck with a toolbox. Do not recommend. Not the same as they used to be. I'm giving one star because they forced me to they don't even deserve one star