Post Road Auto in Waterford

101 Boston Post Rd, Waterford, CT 06385, United States

★★★★☆
(19 reviews)
Specialties: Auto repair shop
Address
101 Boston Post Rd, Waterford, CT 06385, United States
Plus Code
8VRG+RX Waterford, Connecticut, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–4:30 pm
Tuesday
8 am–4:30 pm
Wednesday
8 am–4:30 pm
Thursday
8 am–4:30 pm
Friday
8 am–4:30 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic
Planning
Appointments recommended
Payments
Credit cards Debit cards Credit cards

Reviews

4.3
★★★★☆
19 reviews

Most Mentioned

price (4) respect (2) area (2) vehicle (2)
5 stars
13
4 stars
3
3 stars
1
2 stars
0
1 stars
2
★★★★★
November 28, 2024

Tim, the owner, is the best in the area for all your automotive needs. His specialties are Volvo, Volkswagen, Mercedes, BMW but also specializes in all other types of vehicle brands. Support local and bring your vehicle to Post Road Auto!!

★★★★★
June 7, 2024

Awesome place. My engine light had just gone on after I had recently moved to the area, and brought it to Tim. He ran the codes and told me the battery to my key fob was causing issues. I changed the battery and sure enough, my engine light went back off later that day. He didn't even charge me! Will definitely be coming back here for any car maintenance I may need in the future. 5/5

★★★★★
April 4, 2024

Tim is honest, friendly, and knows his stuff. He is upfront and explains everything before doing any work. I would trust him with any vehicle. He does a great job and fixes it right the first time. I would definitely recommend him to anyone and everyone.

★★★★
January 23, 2024

Solid guy, does honest work, but isn’t afraid to tell you if you’re wasting his time and I respect that - if you need good work done at a fair price come here.

June 15, 2020

Literally refused to work on my car unless he ripped me off. Tim the owner said he charges 85 dollars an hour for work, told me changing my parts would take up to 3hours(it’s a torque rod and rear end job would take less than an hour with air) but that he wouldn’t look at my car unless I was willing to pay 500+, so I realized he wanted 500 dollars to do a 3 hour job(exaggerated).... the owner told me he wouldn’t work on my car unless he got to overcharge me? Literally the worst business I’ve ever been to.... think before you pay your mechanic, do the math on work hours and hourly, and don’t let tim at post road auto steal from you....

★★★★★
January 12, 2020

Brought my truck in to Tim for a transmission swap and he did it in a great amount of time and for a good price. The truck runs great, honestly better than when I bought it originally. He also checked out an extra problem and took care of it same day. Couldn't ask for a better experience.

★★★★★
August 20, 2019

Tim is amazing, and caring and truly listens to customer need. My car was literally smoking. He calmed me down and help fix the problem. Cant say anymore great things! thank you for caring!

★★★★★
October 18, 2018

Thorough evaluation of a "problematic" German import vehicle, followed by a no-nonsense breakdown of the order of precedence of work to be done, and work done right the first time. It's hard to ask for more; Tim's the real deal when it comes to shop owners, and his staff is top-notch. They've secured my business for the foreseeable future. It will help you to have arrangements in place to secure alternative transportation, on the outside chance that your vehicle's problem is far more serious than you suspect. I add this only because Tim is thorough not only in evaluation but repair: If a complex and labor-intensive problem is found to be resolved, trust that the time will be taken to ensure that every component is properly handled, every bolt tightened to spec, everything cleaned on their way "out." This, naturally, may take longer than other shops with less attention to detail - shops which may see you returning for amendments to your repairs. Repairs shouldn't need fixing. Call Post Road Auto and be confident that you and your car are receiving the best of service from the moment you speak to Tim. You absolutely will not regret it.

★★★★★
Verified Reviewer
April 9, 2023

Great service.

★★★★★
Verified Reviewer
April 9, 2023

Honest. Reliable. Reasonable turn around time. Best choice for a mechanic I have ever made. I refer my family and friends and encourage them to save their time looking elsewhere.

★★★★★
April 9, 2022

Highly recommended! Excellent customer service! Treated with much respect and curtesy! Honest and hard working small business! Services

Verified Reviewer
April 9, 2021

The guy was very rude to me on the phone. I called to see I they added wiring to my car to add a dash camera He told me a place I said he wont do it unless I buy (an expensive camera from them) I asked if he knew any other place Then he rudely said, I just told you

★★★★
Verified Reviewer
April 9, 2020

Upfront business.

★★★★★
April 9, 2020

No longer does remission testing.

★★★
Verified Reviewer
April 9, 2018

Tim was nice, and prompt, but the cost of the repair was $400 dollars over the quote. He neglected to inform me of the cost of the 4 parts he purchased until I was confronted by the bill.